Karen S. Harding, Complainant,v.William J. Henderson, Postmaster General, United States Postal Service, (Allegheny/Mid-Atlantic), Agency.

Equal Employment Opportunity CommissionMar 22, 2000
01983654 (E.E.O.C. Mar. 22, 2000)

01983654

03-22-2000

Karen S. Harding, Complainant, v. William J. Henderson, Postmaster General, United States Postal Service, (Allegheny/Mid-Atlantic), Agency.


Karen S. Harding v. United States Postal Service

01983654

March 22, 2000

Karen S. Harding, )

Complainant, )

) Appeal No. 01983654

v. ) Agency No. 4C442003598

)

William J. Henderson, )

Postmaster General, )

United States Postal Service, )

(Allegheny/Mid-Atlantic), )

Agency. )

)

DECISION

Complainant filed a timely appeal from a final agency decision (FAD)

concerning her complaint of unlawful employment discrimination on the

bases of race (White) and age (44), in violation of Title VII of the

Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.; and

the Age Discrimination in Employment Act of 1967 (ADEA), as amended,

29 U.S.C. � 621 et seq.<1> The appeal is accepted in accordance with

EEOC Order No. 960.001. For the reasons that follow, the Commission

REVERSES the FAD and REMANDS the case to the agency to implement the

remedial action set forth in the ORDER below.

The record reveals that during the relevant time, complainant was employed

as a Supervisor at the agency's Customer Service facility in Akron, Ohio.

Complainant claims that she had requested a detail to the position of

Labor Relations Specialist (Detail), both verbally and in writing, on

several occasions to several different management officials, including

the Senior Labor Relations Specialist, who was the selecting official

(SO) for the Detail. She contends that she is much better qualified

for the Detail than the selectee (SE), a younger Black woman, but that

SO chose SE because of her minority status and belief that a younger

person would perform more aggressively.

Believing she was a victim of discrimination, complainant sought EEO

counseling and, subsequently, filed a complaint. At the conclusion of

the investigation, the agency issued its FAD finding no discrimination.

On appeal, complainant argues that the investigation was inadequate

and the investigator was biased in favor of management<2>. The agency

requests that we affirm its FAD.

The FAD concluded that complainant established prima facie cases of

race and age discrimination by showing that she was qualified for

the detail, but not selected in favor of a younger individual not of

her race. The FAD then found that the agency articulated a legitimate,

nondiscriminatory reason when SO indicated that she had received many

requests for the detail, and decided to select SE. In this regard, the

FAD additionally noted SE's testimony that managers have the authority to

develop employees, apparently suggesting that SE was selected pursuant

to this authority. The FAD then goes on to reason that SO probably

based her decision on a review of all of the requests she received,

and that SE was selected based on the outcome of this review, and not

for discriminatory reasons. Finally, the FAD found that complainant

failed to prove that this reason was a pretext for race discrimination,

or that age was a determinative factor in complainant's non-selection for

the Detail, concluding that complainant did not satisfy her evidentiary

burdens with respect to either basis.

After a careful review of the record, based on McDonnell Douglas

Corp. v. Green, 411 U.S. 792 (1973), and Loeb v. Textron, 600 F.2d 1003

(1st Cir. 1979), the Commission agrees with the agency that complainant

established a prima facie case of race and age discrimination. However,

we do not agree with the agency's analysis or finding, as set forth above,

that management articulated a legitimate, nondiscriminatory reason for

its decision to select SE for the Detail.

The agency may rebut the prima facie presumption of discrimination by

clearly setting forth, through the introduction of admissible evidence,

its reasons for not selecting complainant. See Texas Department

of Community Affairs v. Burdine, 450 U.S. 248 (1981). The agency's

explanation must be sufficiently clear to raise a "genuine issue of

fact" as to whether discrimination occurred. See Burdine at 254.

Moreover, it must "frame the factual issue with sufficient clarity so

that complainant will have a full and fair opportunity to demonstrate

pretext." See Parker v. U.S. Postal Service, EEOC Request No. 05900110

(April 30, 1990) (citing Burdine, supra. at 256) The agency's burden of

production is not onerous, but it must nevertheless provide a specific,

clear, individualized explanation for the treatment accorded complainant,

who is entitled to a sufficient rationale for her non-selection adequate

to give her an opportunity to attempt to satisfy her ultimate burden of

proving that the agency's explanation was a pretext for discrimination.

Lorenzo v. Department of Defense, EEOC Request No. 05950931 (November

6, 1997).

Based on our review of the record, we find that SO failed to explain, in a

meaningful way, either why she selected SE or did not select complainant.

She does not provide any information whatsoever about the selection

process, nor does she describe the type of qualifications she was

seeking.<3> We note that the agency does not deny or rebut complainant's

contention that she was far better qualified for the Detail than SE.

For SO to simply say that managers have the authority to develop

employees, and that she decided to choose SE for this "development"

by selecting her for the Detail, without further explanation or

justification, clearly does not satisfy the agency's evidentiary burden

to articulate a legitimate reason for its decision. See Lorenzo, supra.

Thus, we find that the agency's explanation for SE's selection is so

lacking in clarity and specificity that it deprived complainant of a

full and fair opportunity to demonstrate that the proffered explanation

was a pretext for discrimination. See Parker, supra.

Therefore, we conclude that the agency has failed to articulate

a legitimate, nondiscriminatory reason for its action, and that as a

result complainant has prevailed in proving that the agency discriminated

against her based on race and age when she was not selected for the

Detail at issue. Accordingly, we REVERSE the FAD and REMAND the case

back to the agency to comply with the ORDER below.<4>

ORDER

1. Within 30 days from the date this decision is received, the agency will

offer complainant a detail to the position of EAS-17 Labor Relations

Specialist, or a comparable position agreeable to the complainant.

The detail is to be effective for at least a six month period.

Complainant shall also be awarded back pay with interest, seniority and

other employee benefits from September 29, 1997, the effective date of

SE's Detail, as if she had been awarded the Detail at that time.

The agency shall determine the appropriate amount of back pay with

interest and other benefits due complainant, pursuant to 64 Fed. Reg

37,644, 37,659-60 (1999) (to be codified and hereinafter referred to as

29 C.F.R. � 1614.501), no later than sixty (60) calendar days after the

date this decision becomes final. The complainant shall cooperate in

the agency's efforts to compute the amount of back pay and benefits due,

and shall provide all relevant information requested by the agency.

If there is a dispute regarding the exact amount of back pay and/or

benefits, the agency shall issue a check to the complainant for the

undisputed amount within sixty (60) calendar days of the date the

agency determines the amount it believes to be due. The complainant

may petition for enforcement or clarification of the amount in dispute.

The petition for clarification or enforcement must be filed with the

Compliance Officer, at the address referenced in the statement entitled

"Implementation of the Commission's Decision."

2. The agency must conduct not less than 24 hours of training for SO

and any other management officials who were found to have discriminated

against complainant by not selecting her for the Detail at issue.

The agency shall address these employees' responsibilities with respect

to eliminating discrimination in the workplace and all other supervisory

and managerial responsibilities under equal employment opportunity

law, especially that pertaining to race and age discrimination in

non-competitive promotions and detail assignments.

3. The agency must submit a report of compliance, as provided in the

statement entitled "Implementation of the Commission's Decision."

The report shall include supporting documentation of the agency's

calculation of back pay and other benefits due complainant, including

evidence that the corrective action has been implemented.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1199)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS

OF RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See

64 Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.405). All requests and arguments must be

submitted to the Director, Office of Federal Operations, Equal Employment

Opportunity Commission, P.O. Box 19848, Washington, D.C. 20036. In the

absence of a legible postmark, the request to reconsider shall be deemed

timely filed if it is received by mail within five days of the expiration

of the applicable filing period. See 64 Fed. Reg. 37,644, 37,661 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.604).

The request or opposition must also include proof of service on the

other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1199)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. �1614.503(a). The complainant also has

the right to file a civil action to enforce compliance with the

Commission's order prior to or following an administrative petition

for enforcement. See 64 Fed. Reg. 37,644, 37,659-60 (1999) (to be

codified and hereinafter referred to as 29 C.F.R. ��1614.407, 1614.408),

and 29 C.F.R. �1614.503(g). Alternatively, the complainant has the

right to file a civil action on the underlying complaint in accordance

with the paragraph below entitled "Right to File A Civil Action."

29 C.F.R. ��1614.407 and 1614.408. A civil action for enforcement or

a civil action on the underlying complaint is subject to the deadline

stated in 42 U.S.C. � 2000e-16(c)(Supp. V 1993). If the complainant

files a civil action, the administrative processing of the complaint,

including any petition for enforcement, will be terminated. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. �1614.409).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R1199)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court WITHIN NINETY (90) CALENDAR DAYS from the date

that you receive this decision. In the alternative, you may file a

civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR DAYS of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, YOU MUST NAME AS THE DEFENDANT IN

THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD OR DEPARTMENT

HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND OFFICIAL TITLE.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

3/22/00

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days after it was mailed. I certify

that this decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

_____________

Date

________________________

Equal Employment Assistant

1On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at WWW.EEOC.GOV.

2After review of the record, we find that it contains sufficient evidence

to support the decision herein, and we find no evidence of investigator

bias.

3A review of complainant's qualifications reveal that she has pertinent

experience in personnel work, and good educational credentials, more

than sufficient to qualify her for the Detail.

4As her remedy, complainant requested a detail to a Labor Relations

Specialist position, or a comparable position, and back pay with interest.

She does not request compensatory damages nor is she represented by

an attorney. Moreover, compensatory damages and attorney's fees are

not available under the ADEA. Therefore, provisions for compensatory

damages and attorney's fees are not included in this ORDER.