Joann T. McNeill, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionFeb 2, 2009
0120090285 (E.E.O.C. Feb. 2, 2009)

0120090285

02-02-2009

Joann T. McNeill, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Joann T. McNeill,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 0120090285

Hearing No. 520200700170X

Agency No. 4A100015906

DECISION

On October 17, 2008, complainant filed an appeal from the agency's

September 23, 2008 final order concerning her equal employment opportunity

(EEO) complaint alleging employment discrimination in violation of

Title VII of the Civil Rights Act of 1964 (Title VII), as amended,

42 U.S.C. � 2000e et seq. The appeal is deemed timely and is accepted

pursuant to 29 C.F.R. � 1614.405(a). For the following reasons, the

Commission AFFIRMS the agency's final order.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a Sales and Service Associate (Window Clerk), PS-05, at the agency's

JAF Building in New York City, New York.

During 2006, the JAF Building facility was subjected to a "Function

4 Review." The review concluded that employees were not working

in their correct bid assignments. As a result, complainant and

other employees were instructed to report back to their original bid

assignments. Specifically, complainant was told to stop working at the

passport window and instead work at the philatelic window in accordance

with her bid assignment. Additionally, after a review of Human Resources'

records, it was determined that complainant and other employees were not

working their proper bid assignment duty hours. Specifically, complainant

was working Tuesday through Saturday, and took Sunday and Monday off

as her "rest days." On June 14, 2006, complainant was informed by her

supervisor that according to Human Resources' records, her rest days

were Saturday and Sunday, and that she must adhere to that schedule.

Complainant asserted that she had documentation refuting this bid

assignment, but she failed to produce the documentation.

On Monday, June 19, 2006, complainant ignored her supervisor's orders

and failed to report for work. As a result, her supervisor placed her

on 8 hours of absence without leave (AWOL).

Complainant has acted as an EEO representative for numerous agency

employees. On a number of occasions, complainant clocked in late for

her tour because she was handling EEO issues. Complainant's supervisor

counseled her concerning the lateness, and told complainant that she

may use official time to work on EEO issues but that she must request

time to work on EEO issues in advance. Subsequently, complainant's

requests for EEO time were occasionally adjusted by the supervisor

based on operational needs. For example, even though the exact time

complainant requested was occasionally adjusted, she was always granted

time to work on EEO issues the day she requested it.

On July 18, 2006, complainant was scheduled for one week of pre-approved

annual leave. After the annual leave was already processed, complainant

attempted to switch it to sick leave. Complainant's supervisor requested

that she provide verification of her leave balance per agency policy,

but complainant failed to do so. Complainant was originally charged with

AWOL for this time, but it was later changed to leave without pay (LWOP).

On September 28, 2006, a supervisor instructed complainant to sign for

the stamp stock and assist in changing a combination for a safe that

would hold the stamp stock. Complainant refused and subsequently was

issued a Letter of Warning for Failure to Follow Instructions.

On September 13, 2006, complainant filed a formal complaint of

discrimination alleging that she was subjected to a hostile work

environment on the basis of retaliation for prior protected EEO activity

when:

1. On June 13, 2006, she was removed from the passport window and placed

at the philatelic window;

2. On an unspecified date, her request for EEO time was delayed;

3. On an unspecified date, her supervisor questioned her days off; and

4. On June 19, 2006, she was charged with AWOL.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing and the AJ held a hearing on August 26 and 27, 2008.

On September 18, 2008, the AJ issued a bench decision finding that

complainant failed to establish discrimination as alleged. Specifically,

the AJ found that the agency articulated legitimate, nondiscriminatory

reasons for its actions, and the record was devoid of evidence that

would establish that retaliation existed. On September 23, 2008, the

agency issued a final order adopting the AJ's decision. Complainant now

appeals to the Commission.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

An AJ's credibility determination based on the demeanor of a witness or

on the tone of voice of a witness will be accepted unless documents or

other objective evidence so contradicts the testimony or the testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See EEOC Management Directive 110, Chapter 9, � VI.B. (November 9, 1999).

Harassment is actionable only if the incidents to which complainant

has been subjected were "sufficiently severe or pervasive to alter the

conditions of [complainant's] employment and create an abusive working

environment." Harris v. Forklift Systems, Inc., 510 U.S. 17, 21 (1993);

see also Oncale v. Sundowner Offshore Services, Inc., 523 U.S. 75 (1998);

Cobb v. Department of the Treasury, EEOC Request No. 05970077 (March

13, 1997). To establish a prima facie case of harassment, complainant

must show that: (1) she is a member of a statutorily protected class

and/or was engaged in prior EEO activity; (2) she was subjected to

unwelcome verbal or physical conduct related to her membership in that

class and/or her prior EEO activity; (3) the harassment complained of

was based on her membership in that class and/or her prior EEO activity;

(4) the harassment had the purpose or effect of unreasonably interfering

with her work performance and/or creating an intimidating, hostile,

or offensive work environment; and (5) there is a basis for imputing

liability to the employer. See Roberts v. Department of Transportation,

EEOC Appeal No. 01970727 (September 15, 2000) (citing Henson v. City of

Dundee, 682 F.2d 897 (11th Cir. 1982)). Further, the harasser's conduct

is to be evaluated from the objective viewpoint of a reasonable person

in the victim's circumstances. Enforcement Guidance on Harris v. Forklift

Systems, Inc., EEOC Notice No. 915.002 (March 8, 1994).

Upon review of the record, we find that complainant failed to provide

sufficient evidence in the record to show that the cumulative incidents

she cites are sufficiently severe or pervasive to create a hostile

work environment. We also find no persuasive evidence in the record to

show that a reasonable fact finder would find that any of the alleged

harassment was motivated by unlawful animus towards complainant's

prior protected EEO activity. The agency articulated legitimate,

nondiscriminatory reasons for its actions, such as complainant was not

working in accordance with her bid assignment, she failed to report to

work when her supervisor told her to, she was granted a reasonable amount

of time to work on EEO issues, she failed to follow instructions, and

she failed to provide her leave balance as required. Complainant failed

to offer evidence that would establish that the agency's articulated

reasons were more likely than not pretext for discrimination. The AJ's

decision finding no discrimination is supported by substantial evidence

in the record.

CONCLUSION

We AFFIRM the agency's final decision finding no discrimination.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File a Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

February 2, 2009

Date

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0120090285

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 77960

Washington, D.C. 20013

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