Jeffrey R. Jones, Appellant,v.Donna E. Shalala, Secretary, Department of Health and Human Services, Agency.

Equal Employment Opportunity CommissionSep 22, 1999
01990701 (E.E.O.C. Sep. 22, 1999)

01990701

09-22-1999

Jeffrey R. Jones, Appellant, v. Donna E. Shalala, Secretary, Department of Health and Human Services, Agency.


Jeffrey R. Jones v. Department of Health and Human Services

01990701

September 22, 1999

Jeffrey R. Jones, )

Appellant, )

)

v. ) Appeal No. 01990701

) Agency No. IHS-076-98

Donna E. Shalala, )

Secretary, )

Department of Health and Human )

Services, )

Agency. )

)

DECISION

Appellant filed an appeal with this Commission from a final decision of

the agency concerning his complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. �2000e et seq. The final agency decision was issued on October

14, 1998. The appeal was postmarked October 30, 1998. Accordingly,

the appeal is timely (see 29 C.F.R. �1614.402(a)), and is accepted in

accordance with EEOC Order No. 960, as amended.

ISSUE PRESENTED

The issue presented on appeal is whether the agency properly dismissed

appellant's complaint on the grounds of failure to cooperate.

BACKGROUND

Appellant initiated contact with an EEO Counselor on April 9, 1998.

On June 4, 1998, appellant filed a formal EEO complaint wherein he

alleged that he had been discriminated against on the bases of his race

(Eskimo), sex (male), and in reprisal when on January 17, 1998, he was

forced to resign from his position as Medical Supply Technician.

In a letter dated June 23, 1998, the agency requested that appellant

provide additional information regarding why he did not contact an EEO

Counselor within the 45-day limitation period. The agency further stated

that appellant did not appear to have previously engaged in EEO activity.

The agency requested that appellant provide information that will show

the month, day, and year he contacted an EEO Officer or Counselor.

Appellant was informed that failure to respond to this request within

fifteen calendar days of his receipt of the letter may result in dismissal

of his complaint.

The record contains an undated letter sent from appellant to the EEO

Counselor. In this letter, appellant apologized for not responding to the

request for information. Appellant stated that his impression was that

the agency would not pursue the investigation so he decided not to pursue

the matter with the agency. Appellant stated that he raised his complaint

in a timely manner, but that he raised it with the wrong area office.

In its final decision, the agency dismissed appellant's complaint on the

grounds that appellant failed to cooperate. The agency determined that

appellant received its request for further information on July 2, 1998,

but appellant failed to respond to the request. The agency noted that

it informed appellant that failure to respond to the request may lead

to dismissal of the complaint.

Thereafter, appellant submitted the instant appeal.

ANALYSIS AND FINDINGS

EEOC Regulation 29 C.F.R. �1614.107(g) provides that the agency shall

dismiss a complaint or a portion of a complaint where the agency has

provided the complainant with a written request to provide relevant

information or otherwise proceed with the complaint, and the complainant

has failed to respond to the request within 15 days of its receipt

or the complainant's response does not address the agency's request,

provided that the request included a notice of the proposed dismissal.

Instead of dismissing for failure to cooperate, the complaint may be

adjudicated if sufficient information for that purpose is available.

The Commission notes that an agency's decision to invoke the provisions

of 29 C.F.R. �1614.107(g) should be made by the agency only when there

is a clear record of delay or contumacious conduct by the complainant.

Connolly v. Papachristid Shipping Ltd., et al., 504 F.2d 917 (5th

Cir. 1974). This is because implicit in the scheme of attempted control

of the evil of discrimination by administrative and judicial machinery

is a degree of cooperation by the complaining party. Jordan v. United

States, 522 F.2d 1128 (8th Cir. 1975). Accordingly, the obligation

to informally and expeditiously resolve complaints is imposed on both

parties.

Further, the Commission has held that, as a general rule, an agency should

not cancel a complaint when it has sufficient information on which to

base an adjudication. See George Ross v. United States Postal Service,

EEOC Request No. 0590693 (August 17, 1990); Pamela A. Brinson v. United

States Postal Service, EEOC Request No. 05900193 (April 12, 1990). It is

only in cases where the complainant has engaged in delay or contumacious

conduct and the record is insufficient to permit adjudication that

the Commission has allowed a complaint to be canceled for failure to

prosecute (cooperate). See Arturoc Raz v. United States Postal Service,

EEOC Request No. 05890177 (June 14, 1989).

Based on the record herein, we find that the agency improperly dismissed

appellant's complaint for failure to cooperate. The agency decided

to dismiss the complaint because appellant failed to respond to its

request for information as to the reason he did not contact an EEO

Counselor within the 45-day limitation period, and as to when he

previously engaged in EEO activity. The record contains an undated

letter sent from appellant to the EEO Counselor, wherein appellant

apologized for not responding to the request for information. In this

letter, appellant stated that he believes he raised his complaint in

a timely manner, but that he raised it with the wrong area office.

Appellant did not provide clear and specific information in response to

the agency's request. However, although appellant apparently failed

to fully respond to the agency's request for further information, we

find that the record contains sufficient information for an adjudication.

We note with regard to the matter of appellant's EEO contact that the date

of initial contact and the alleged date of the discrimination are stated

in the EEO Counselor's report, and that the request for information only

sought appellant's explanation for his untimely EEO contact. The agency

indicated in its request for information that it considered appellant to

have initiated contact with an EEO Counselor in an untimely manner.<1>

Rather than dismissing the complaint for failure to cooperate, we find

that the record contains sufficient information for an adjudication.

Accordingly, the agency's final decision is REVERSED and the complaint

is REMANDED to the agency for further processing consistent with the

Order below and applicable regulations.

ORDER

The agency is ORDERED to issue either a notice of processing or a

final decision with regard to the remanded complaint within thirty (30)

calendar days of the date this decision becomes final.

A copy of the notice of processing or the final agency decision must be

sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503 (a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.408, 1614.409, and 1614.503 (g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.408 and 1614.409. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. �2000e-16(c) (Supp. V 1993). If the

appellant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. �1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. �1614.604(c).

RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court. It is the position of the Commission that you

have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. You should be aware, however, that courts in some

jurisdictions have interpreted the Civil Rights Act of 1991 in a manner

suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR

DAYS from the date that you receive this decision. To ensure that your

civil action is considered timely, you are advised to file it WITHIN

THIRTY (30) CALENDAR DAYS from the date that you receive this decision

or to consult an attorney concerning the applicable time period in the

jurisdiction in which your action would be filed. In the alternative,

you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR

DAYS of the date you filed your complaint with the agency, or filed your

appeal with the Commission. If you file a civil action, YOU MUST NAME

AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY

HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

September 22, 1999

DATE Carlton M. Hadden, Acting Director

Office of Federal Operations

1 In the request for information, the agency stated that appellant

did not initiate contact with an EEO Counselor until August 22, 1997.

However, the EEO Counselor's report indicates that appellant initiated

contact with an EEO Counselor on April 9, 1998. This latter date is

more plausible in light of the fact that the alleged discrimination did

not occur until mid-January 1998.