Isabel Fernandez, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionJan 23, 2002
01A11225 (E.E.O.C. Jan. 23, 2002)

01A11225

01-23-2002

Isabel Fernandez, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Isabel Fernandez v. United States Postal Service

01A11225

January 23, 2002

.

Isabel Fernandez,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A11225

Agency Nos. 4E-852-1138-94, 4E-852-1127-95 & 4E-852-1184-96

Hearing No. 350-A0-8063X

DECISION

Introduction

Complainant timely initiated an appeal from the agency's final order

concerning her equal employment opportunity (EEO) complaints of unlawful

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq., Section

501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended,

29 U.S.C. � 791 et seq., and the Age Discrimination in Employment Act

of 1967 (ADEA), as amended, 29 U.S.C. � 621 et seq. The appeal is

accepted pursuant to 29 C.F.R. � 1614.405. For the following reasons,

the Commission affirms the agency's final order.

Background

During the period in question, complainant was employed as a PS-5

Part-time Flexible (PTF) Distribution Clerk at a California facility of

the agency. Complainant filed three EEO complaints against the agency,

which have been consolidated, alleging that it discriminated against

her on the bases of national origin (Hispanic) and sex (female) when it

(1) required complainant to work all Sundays and gave her less hours

and overtime than another employee, (2) gave complainant an official

discussion and issued her a Letter of Warning (LOW), and (3) issued

complainant a Notice of Removal.<1>

The agency responded that (1) complainant was consistently assigned

Sundays because she was the only PTF clerk for a period of time but the

rotation of Sunday work hours increased as the number of available PTF

clerks increased, complainant's poor leave record impacted the amount of

leave she was allowed to use, mail volume dictated the hours required

by regular and PTF employees, and, as the title suggests, there was

greater flexibility in scheduling PTF clerks, (2) complainant was given

an official discussion and then a LOW because she incorrectly completed

a daily work hour form twice after receiving a �stand-up talk�on the

subject, (3) complainant was issued a Notice of Removal because she

failed to report to work as scheduled, without authorization, and failed

to provide documentation or proof of an emergency that would preclude

her from reporting<2>.

The record reveals the following. Between May 1993 and late 1994,

complainant was for some time the only PTF clerk and she was frequently

assigned to work on Sundays. However, complainant did not work every

Sunday and other PTF clerks also worked on Sundays. In addition,

the accrual of overtime consistently varied between the PTF clerks

depending upon changing circumstances, such as the use of leave.

In 1994, a new supervisor (S1) was assigned to complainant's facility.

Upon his arrival, S1 informed employees of his policies and procedures

and, in August 1994, held a �stand-up� talk addressing the proper way

to complete a daily work hour form. A daily work hour form indicates

the amount of time an employee spends each day completing various tasks.

An employee is asked to specify the number of hours spent on each task

and may use the term �rest� once on the form to indicate a task he/she

spent the rest of the day completing. Following the �stand-up talk,�

complainant used the term �rest� twice on her form so management was

unable to determine how much time she spent on two tasks. S1 initially

gave complainant an official discussion on the matter and subsequently

issued complainant a LOW when she committed the infraction again.

Shortly after receiving the LOW, in September 1994, complainant submitted

a slip from a physician, which indicated that she was unable to work

for six days due to medical illness. From that time, complainant

continuously submitted slips from her psychiatrist, which indicated

that she was unfit to return to her duties as a clerk.<3> The slips

consistently cited depression, anxiety, and stress, and occasionally cited

Mild Post-Traumatic Stress Disorder, Adjustment Disorder, Hypersomnia,

poor concentration, and low energy, as the reasons for complainant's

absence from work. The slips also stated that complainant should not

remain in the same work location because a large amount of her stress

was brought on by work-related issues. In September 1995, the agency

referred complainant to a psychologist for a second opinion evaluation

in response to a claim complainant filed with the Office of Workers'

Compensation Programs (OWCP) for her medical illness. The psychologist

found that neither his observations nor the record justified a diagnosis

of Post-Traumatic Stress Disorder or Adjustment Disorder and, in general,

the psychiatrist's diagnoses were without support. In addition, the

psychologist further found that depression, if present, was a minor

clinical issue, and that complainant probably suffered from Paranoid

Schizophrenia as she thought there was a conspiracy to obstruct her

agency employment. The psychologist advised complainant to develop

more effective coping skills, focus on family issues, and work on her

interactions with males.

In a letter dated April 11, 1996, the agency requested medical

documentation from complainant to support her continued absence.

Complainant responded<4>, but in a letter dated April 29, 1996, the agency

informed complainant that her response was insufficient because she

failed to provide evidence to support her continued absence from work.

The letter informed complainant that her employment would be terminated

on June 2, 1996. Subsequently, complainant submitted a physician's

slip asking that the agency grant a medical leave of absence from April

30, 1996 through May 30, 1996 for �psychological stress, depression

and anxiety.� Complainant has stated that the agency's actions have

affected her emotional and physical well-being and caused her chronic

diarrhea and an angina attack.

The agency conducted investigations and informed complainant of her

right to elect an administrative hearing before an EEOC administrative

judge (AJ) or an immediate FAD. Complainant chose the former. An AJ,

without a hearing, found no discrimination. Specifically, the AJ found

that claim (1) is moot because neither complainant nor the responsible

management official work at the facility any longer and complainant's

status was changed from PTF to Regular. With respect to claims (1)-(3),

the AJ found that, assuming complainant had a disability, she was not

qualified. The AJ noted that the complainant's own physician's reports

clearly state she is not able to perform the duties of her position.

The agency issued a final decision (FAD) implementing the AJ's decision.

This appeal followed.

Analysis and Findings

With respect to claim (1), the Commission finds that the matter states

a claim. The Commission further finds that complainant failed to

present evidence that the reasons articulated by the agency for its

actions alleged in claims (1) or (2) were pretextual. In reaching this

conclusion, we considered that complainant was the only PTF clerk for

some time, there was greater flexibility in scheduling PTF clerks as

opposed to regular clerks, and other PTF clerks were assigned Sundays.

Also, it appears that complainant and other PTF clerks worked comparable

overtime. In addition, the record reveals that complainant was informed

of the proper procedure for completing the daily work hour form and she

was the only person who used �rest� twice on her form and did so on more

than one occasion.

Regarding claim (3), complainant appears to allege that the agency failed

to provide a reasonable accommodation when it denied her request for

continued absence and instead removed her from agency employment.

Reasonable accommodation includes modifications to the manner in which

a position is customarily performed in order to enable a qualified

individual with a disability to perform the essential job functions.

Enforcement Guidance: Reasonable Accommodation and Undue Hardship under

the Americans with Disabilities Act (2002) (Enforcement Guidance).<5>

The Rehabilitation Act of 1973 prohibits discrimination against qualified

disabled individuals. See 29 C.F.R. � 1630. In order to establish

disability discrimination, complainant must first show that: (1) she is

an individual with a disability, as defined by 29 C.F.R. � 1630.2(g); (2)

she is a qualified individual with a disability pursuant to 29 C.F. R. �

1630.2(m); and (3) the agency failed to provide a reasonable accommodation

although to do so would not pose an undue hardship on its operations.

Enforcement Guidance.

As a threshold matter, complainant must establish that she is an

�individual with a disability� within the meaning of the Rehabilitation

Act. For the purpose of analysis, we shall assume that complainant has

established that she is an individual with a disability.

Complainant must also show that she is �qualified� within the meaning

of 29 C.F.R. � 1630.2(m). A qualified individual with a disability

means an individual with a disability who satisfies the requisite skill,

experience, education and other job-related requirements of the position

in question and who, with or without reasonable accommodation, can

perform the essential functions of such position. 29 C.F.R. � 1630.2(m).

We find that the record supports the AJ's conclusion that complainant

was not qualified within the meaning of the Rehabilitation Act and thus

not entitled to protection under the Act.

Conclusion

The Commission finds that the grant of summary judgment was appropriate,

as no genuine dispute of material fact exists. We find that the AJ's

decision properly summarized the relevant facts and referenced the

appropriate regulations, policies, and laws. Further, construing the

evidence to be most favorable to complainant, we note that complainant

failed to present evidence that any of the agency's actions were motivated

by discriminatory animus toward complainant's protected classes.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

January 23, 2002

__________________

Date

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days after it was mailed. I certify

that this decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

__________________

Date

______________________________

1Complainant also alleged reprisal for prior EEO activity for claim (2)

and age (over 40), disability (Mental Health concerns), and reprisal

for claim (3).

2We note that complainant also filed a grievance on the Notice of Removal

and it has been rescinded. In addition, complainant has been placed on

the agency's rolls in non-duty status as her OWCP claim was eventually

accepted.

3Complainant was initially on paid leave but later used leave without pay

(LWOP).

4Complainant stated that her medical documentation did not expire until

April 30, 1996.

5The Rehabilitation Act was amended in 1992 to apply the standards in

the Americans with Disabilities Act (ADA) to complaints of discrimination

by federal employees or applicants for employment.