Howard Johnson Co.Download PDFNational Labor Relations Board - Board DecisionsJan 23, 1973201 N.L.R.B. 376 (N.L.R.B. 1973) Copy Citation 376 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Howard Johnson Company and Local 466, Hotel and Restaurant Employees and Bartenders Internation- al Union , AFL-CIO. Case 3-CA-4575 January 23, 1973 DECISION AND ORDER BY CHAIRMAN MILLER AND MEMBERS FANNING AND PENELLO On September 6, 1972, Administrative Law Judge John P. von Rohr issued the attached Decision in this proceeding. Thereafter, Respondent filed excep- tions and a supporting brief. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its authority in this proceeding to a three-member panel. The Board has considered the record and the attached Decision in light of the exceptions and brief and has decided to affirm the rulings, findings,' and conclusions 2 of the Administrative Law Judge and to adopt his recommended Order.3 ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the recommend- ed Order of the Administrative Law Judge and hereby orders that Howard Johnson Company, 3300 West Henrietta Road, Rochester, New York, its officers, agents, successors, and assigns, shall take the action set forth in the said recommended Order. i The Respondent has excepted to certain credibility findings made by the Administrative Law Judge It is the Board 's established policy not to overrule an Administrative Law Judge 's resolutions with respect to credibility unless the clear preponderance of all of the relevant evidence convinces us that the resolutions were incorrect Standard Dry Wall Products, Inc, 91 NLRB 544, enfd 188 F 2d 362 (C A 3) We have carefully examined the record and find no basis for reversing his findings. I The Administrative Law Judge found that Alice Landry was a supervisor because , at the very least, she was held out to Respondent's employees as having supervisory status We agree with this finding of the Administrative Law Judge for the reasons stated by him in his Decision However, we find additionally that Landry responsibly directed the employees in the performance of their work. In affirming the findings of the Administrative Law Judge as to Respondent 's commission of certain 8(a)(1) violations , we do not agree with his conclusion in fn 30 that Respondent violated that section of the Act by virtue of the incident in which Linda Uenas , Respondent's supervisor- housekeeper, during the course of her attempts to resolve differences between employee Margaret Kaplan and Landry arising out of Kaplan's allegedly tricking another employee to sign a union card , told Kaplan that her known union sympathies were "neither here nor there " but that she could he discharged for two things- "taking company time for union activities . . . [and I non -performance of work " The record shows that Respondent had received complaints from other employees about Kaplan's soliciting during working hours It is also clear that Uenas told Kaplan that she was not concerned about the Union's coming in before informing her that she could be discharged for soliciting during working hours and not peif,,rming her work satisfactorily Therefore , we do not adopt the Administrative Law Judge' s finding that Respondent engaged in 8(a)(l) conduct by virtue of these remarks of Uenas 3 In the absence of exceptions thereto, we adopt pro forma the Administrative Law Judge 's finding that Respondent did not violate Sec 8(aX5) of the Act, and his dismissal of the relevant allegations contained in the complaint DECISION STATEMENT OF THE CASE JOHN P. VON ROHR , Administrative Law Judge: Upon charges filed on August 26, 1971, and January 10, 1972, the General Counsel of the National Labor Relations Board, for the Regional Director of Region 3 (Buffalo, New York), issued a complaint on January 12, 1972, against Howard Johnson Company , herein called the Respondent or the Company, alleging that it had engaged in certain unfair labor practices within the meaning of Section 8(a)(1) and (5) of the National Labor Relations Act, as amended, herein called the Act . The Respondent filed an answer denying the allegations of unlawful conduct alleged in the complaint. Pursuant to notice, a hearing was held before Adminis- trative Law Judge John P. von Rohr in Rochester, New York , on March 28, 29, and 30, May 18 , and June 5, 1972. Briefs were received from the General Counsel and Respondent on July 21, 1972, and they have been carefully considered.' Upon the entire record in this case and from my observation of the witnesses, I hereby make the following: FINDINGS OF FACT 1. THE BUSINESS OF RESPONDENT The Respondent , a Maryland corporation , is engaged in the operation of motels and restaurants . The only facility involved in this proceeding is Respondent 's Motor Lodge located at 3300 West Henrietta Road , Rochester, New York, adjacent to which is its restaurant located at 3300 West Henrietta Road , Rochester , New York. Respondent annually receives gross income from the operation of the said motel and restaurant in excess of $500,000 . It annually receives at its restaurant located at 3300 West Henrietta Road goods shipped directly from points outside the State of New York valued in excess of $50,000. I find that Respondent is engaged in commerce within the meaning of Section 2(5) of the Act.2 11. THE LABOR ORGANIZATION INVOLVED Local 466 , Hotel and Restaurant Employees and Bartenders International Union , AFL-CIO, is a labor organization within the meaning of Section 2(5) of the Act. i Following the hearing the parties submitted a stipulation for correction of certain errors in the transcript . The document containing this stipulation, which is hereby approved , will be found in the formal files of this proceeding 2 I reject Respondent 's contention that it does not meet the Board's jurisdictional standards because there is no showing that the restaurant and motor lodge are held out to the public as a single -intergrated enterprise These facilities, it may be noted , not only bear the Respondent 's name but are located directly adjacent to each other 201 NLRB No. 52 HOWARD JOHNSON COMPANY 377 III. THE UNFAIR LABOR PRACTICES A. The Issues The alleged unfair labor practices herein occurred during the summer of 1971, at which time the Union was conducting an organizational campaign among Respon- dent's employees. In substance the complaint alleges that during this period the Respondent engaged in a course of conduct, as exemplified by various alleged independent violations of Section 8(a)(1) of the Act, which were designed to defeat the Union's organizational activities. The complaint further alleges that during this period the Union had obtained a majority status in an appropriate bargaining unit, in consequence of which the General Counsel seeks the issuance of a bargaining order under the principle enunciated in N.L.R.B. v. Gissel Packing Co., Inc., 395 U.S. 575. Denying the commission of any unfair labor practices violative of Section 8(a)(1), the Respondent contends that in any event the Union did not represent a majority of the employees in an appropriate unit at any time material hereto. With respect to the latter contention, both sides raise subsidiary issues relative to the inclusion or exclusion of various employees in the unit found to be appropriate. B. The Appropriate Unit The General Counsel contends that the appropriate unit should consist of "all housekeeping employees, including maids, launderers, maintenance employees, and housemen, excluding all office clerical employees, professional em- ployees, guards and supervisors as defined in the Act." The Respondent, on the other hand, would include "desk clerks, auditors, and bellmen," these being the so-called office clerical employees. Preliminarily, it is noted that the Respondent Motor Lodge consists of four buildings situated close together, having a total of 100 rooms. The lobby, front desk, and manager's office are located in the gate lodge. The guest rooms are in three, two-story buildings adjacent to the gate lodge. The maids' primary duty is to clean and make up the guest rooms. The maintenance man repairs and maintains motor lodge equipment and also performs various janitori- al duties. The houseman is a jack of all trades who assists the maintenance man and helps the maids with heavy cleaning work. The launderer operates the laundry equip- ment to wash and dry the linens used by the guest. The desk clerks, who are on 8-hour schedules to round out the clock, work at the front desk in the main lodge. Their principal duties are to check the guests in and out, book reservations, operate the telephone switchboard, and see to it that requests of guests are carried out by other employees. The auditor, the name of which in this instance is misleading, actually is a desk clerk who works from midnight until 8 a.m. However, in addition to performing the desk clerks' functions, he also balances the days receipts and prepares the daily room status report. He does not perform any bookkeeping work as such and no special training is required for this job. In fact, much of the auditor's time on this shift is idle due to the hours he works. All of Respondent's employees, including those at the desk as well as the housekeeping employees, are subject to the same employee benefits , such as vacations , insurance, and employee discounts. Both groups are permitted use of the swimming pool and an employee lounge. Similarly, all employees are hourly paid and all punch the same timeclock.3 All employees attend any employee meetings called by the manager and all employees attend any such company gatherings as Christmas parties. All employees are under supervision of the manager, although the maids and launderer are immediately supervised by the house- beeper who reports to the manager. Although generally engaged in their regular duties, it is also occasionally incumbent upon the desk clerks to clean guest rooms, make room checks, and perform other physical duties, such as shovel snow, vacuum halls, and clean the pool. Room check reports are usually made by the housekeep- er and conveyed to the office by phone. On busy days when rooms are in demand each maid calls the office as soon as she has cleaned one or two rooms. Requests or complaints from guests are usually made to the front desk, whereupon the desk clerk will contact the housekeeper or a maid to see that appropriate action is taken. However, this involves merely a relay of information . . . it does not involve supervision by the desk clerks of these employees. The Board has recently summarized the latest cases which outline its present policy with respect to appropriate units in the hotel-motel industry in Penn-Keystone Realty Corp. 191 NLRB No. 105, wherein it stated as follows: The Board in Holiday Inn [John Hammonds & Roy Winegardner d/b/a 77 Operating Company, d/b/a Holiday Inn Restaurant, 160 NLRB 927.] overruled its prior holding in Arlington Hotel [Arlington, Hotel Company, Inc., 126 NLRB 400.] that all hotel-motel operating personnel have such a high degree of functional integration and mutuality of interests that they should be grouped together for unit purposes, and announced that it would consider each case on the facts peculiar to it in order to determine the true community of interest among particular employees since the degree of integration varied considerably at each hotel or motel . In a later decision , Regency Hyatt House [ 171 NLRB No. 172 ], the Board held that a unit of the hotel's manual operating personnel was appro- priate, notwithstanding the exclusion of clerical em- ployees. The Board stated that while its new decisional approach to hotel unit questions, i.e., applying general unit criteria, did not dispense with its policy of treating clerical employees as "operating personnel ," it did, however, treat that as just one of many factors which the Board will consider in making hotel unit findings. Additionally , it was stated that , in view of the differences in the nature of their respective duties and conditions of employment, the manual operating employees sought were the employer's "blue collar" force that the clerical personnel constituted its "white collar" force. The Board concluded by noting its desire 3 Only the manager and the housekeeper do not punch a timeclock. 378 DECISIONS OF NATIONAL LABOR RELATIONS BOARD to remain consistent with its policy in the analgous area of apartment house units, where it has granted separate units of "blue collar" employees. [Shannon & Luchs, etc., T/A Capitol Park Apartments, 162 NLRB 1381.] While the Board held in Holiday Inn that, although hotel and motel employees have a basic mutuality of interest, neither their functions nor their mutual interests are in all cases integrated to such a high degree that an overall unit should be found the only appropriate unit and, in Regency Hyatt House, that a unit of manual operating personnel was appropriate, such determinations do not compel a finding that clerical employees are precluded in all instances from inclusion in a unit of operating personnel. The record supports a finding that the clerical employees herein have a sufficient community of interest with the previously represented service operat- ing and maintenance employees to warrant their inclusion in the unit. Although the Board excluded desk clerks in the Holiday Inn case, supra, it included a similar group of office employees in the Penn-Keystone case, supra. In my view, the facts in the instant case are more similar to those in Penn-Keystone than in Holiday Inn. Significantly, unlike the Holiday Inn case where the desk clerks were paid on a salaried basis, the desk clerks here are, like the other employees, paid on an hourly basis. Upon a consideration of all the factors set forth above, I am persuaded and find that the desk clerk employees have such a community of interest with the so-called housekeeping employees, that they should, as Respondent contends, be included in the appropriate unit. Indeed, if the desk clerks in the present case should be deemed to be excluded from the appropri- ate unit, I find it hard to perceive a situation where they should ever be included in any broad unit of motel employees. C. The Majority Question It is undisputed that on three different occasions the Union wrote letters to the Respondent requesting recogni- tion and bargaining, these bargaining requests having been received by the Respondent on August 3 and 21 and September 3, 1971, respectively.' On the basis of the unit found to be appropriate herein, the record is indisputably clear that the Union did not have a majority on August 2 or August 21. However, even assuming the General Counsel's position concerning the unit to be correct (i.e., that the desk employees be included), for the reasons noted below I would still find that the Union had not achieved a majority status at any of the times of bargaining requests. Beginning with August 3, the record reveals that only 4 Unless otherwise indicated, all dates refer to the year 1971 5 These were Pamela Blaney. Margaret Kaplan, Betty Stewart Sandra Sharpe , and Candace Kelly 6 Donna Van Dame and Ellen Van Dame , both card signers, were no longer employed on August 3 7 These were Pamela Blaney, Sandra Sharpe , Margaret Kaplan, and Janice Harley s These were Virginia Campbell. Pamela Blaney. Dolores Osborne, five employees who had signed cards were employed by Respondent at the time.5 Since the General Counsel concedes that 11 employees in the unit were employed on this date, it is clear that the Union lacked a majority on August 3.6 On August 21, the date of the second request, a total of four card signing employees were on Respondent's payroll.T Since even by the General Counsel's standards there were a minimum of nine unit employees on Respondent's payroll on this date, it is clear that the Union also did not represent a majority of Respondent's employ- ees on August 21, 1971. The record reflects that on September 3, there were nine employees on Respondent's payroll who had signed union authorization cards. s Both sides agree that these employees properly belong in the unit . Further, it is undisputed that three employees, whom both sides also agree belong in the unit but who did not sign cards, were also employed as of that date. At issue, however, is the unit status of six additional employees who were employed by Respondent as of September 3, 1971. The Respondent would include these employees in the appropriate unit , whereas the General Counsel contends they should be excluded. My findings with respect to these employees are as follows: Inge Scheer and Terezia Thieben were hired as maids in the early spring of 1971 by Linda Uenas, then the housekeeper. Uenas testified without contradiction that these employees, both of whom appear to have immigrated from Germany, came to her in July and requested that they would like to take off work for an 8-week period so that they could take an extended overseas vacation with their husbands. Testifying that they came to her about 2 weeks ahead of time, Uenas said that she granted this request and that she advised them she would expect to see them back about September 15. Uenas testified that she advised the manager, Donald Maier, of having granted this request. Apart from the fact that this testimony was corroborated by Maier, it is undisputed that the names of these employees were retained on Respondent's payroll through- out the period of their absence. They returned to work as maids on September 16, 1971, at this time retaining their original payroll starting date. Wesley Martins, who was manager at the time they returned, testified that he had been advised by the previous manager, Maier, that Scheer and Thieben were on leave of absence. He indicated that hence it was no surprise when Scheer and Thieben came to him and announced that they had returned from vacation and were ready to report for work. In view of all the foregoing, I find that Scheer and Thieben were not severed from their employment at the times material hereto, that they had a reasonable expectancy of reemployment, and that accordingly they belonged in the unit at all times when the Union made its demands for recognition.9 Margaret Kaplan, Patricia Landry. Janice Harley , Gloria Lighthouse, Calhe Campbell, and Alice L Landry ( Patricia Landry was no longer a supervisor at this time Further, since she was no longer a supervisor when she solicited employees to sign union cards, I reject Respondent 's contention that the cards obtained by her should not be counted ) 9 The General Counsel contends it to be "very likely" that the names of Scheer and Thieben continued to appear on Respondent 's payroll because of a "computer input omission " There being no evidence to support this HOWARD JOHNSON COMPANY 379 The General Counsel contends that Laverne Lightle should be excluded from the unit because she was a casual employee. Lightle was employed as a maid from August 10 until September 10, 1971. Uenas testified without contra- diction that she hired Lightle as a nighttime maid to work 5 hours a day (from 5 p.m. to 10 p.m.) and that she could count on 3 days a week, or more if business warranted. Upon being hired, Lightle was placed on the weekly schedule posted for the following week. While in Respon- dent's employ, she worked 18, 40, 35.5. 3, and 21.8 hours per week, respectively. Contrary to the contention of the General Counsel, I find that Lightle was engaged as, and held the status of, a regular part-time employee.10 Columbus Plaza Motor Hotel, 148 NLRB 1053; Wisconsin Bearing Co., 193 NLRB No. 35. Accordingly, I find that Lightle should be included in the unit as of August 21 and September 3. Helen Diciacce was employed as a maid on August 28,] 1971, and worked 3 days a week (21, 22.3, and 18 hours per week, respectively) for the next 3 weeks until she left Respondent's employ on September 13, 1971. Martins testified that Diciacce was employed on a regular basis. Although there is some testimony that Diciacce mentioned to one or two other employees that she might return to work in Florida, there is no evidence that she made this known to management and/or that Respondent hired her with any such knowledge. What I have stated in footnote 10, supra, is applicable here also. I conclude and find that Diciacce was hired by Respondent as a regular part-time employee and that she remained in this status until she left Respondent's employ. As such she should be included in the unit at the time of the September 3 bargaining request. Little Carter was employed as a maid from August 28 through September 3, 1971, inclusive. Martins testified without contradiction that he hired Carter as a full-time maid and told her that she would have a job through the winter. However, Carter finally was forced to leave Respondent's employ when, as she notified Martins, she lost her babysitter and would not be able to continue to work. I find that Carter was a full-time employee throughout the period she worked for the Respondent and should be included in the unit as of September 3, 1971.11 See also footnote 10, supra. Cynthia Nieligh was employed by Respondent from August 28 through September 5, inclusive. The General Counsel contends that she should be excluded as a management trainee. The record reflects that Manager Martins met Nieligh at a Howard Johnson Lodge in Worchester, Massachusetts, where she was a banquet supervisor and he a manager trainee. Nieligh, together with Walter Blauvelt (who became a desk clerk at Respondent's contention, and since I am persuaded that the record does not warrant an inference that this was the fact. I find no ment to this contention I also find no basis for comparing the cases of these employees to the case of another employee who was terminated while absent due to an auto accident While it may be argued that the injured employee was treated unfairly, this has no material bearing upon the employment status of Scheer and Thieben Sandy's Stores, Inc, 163 NLRB 728 iu Hindsight cannot be properly used when considering the employment status of any individual. Although Lightle remained in Respondent's employ for only a 5-week period, there is no evidence whatsoever that this was her intention when she started. Even if it was, this was not made known to the employer at the time of her hire lodge) accompanied Martins from Worchester to the Rochester location. Although Nieligh was not put on Respondent's payroll immediately, 12 Martins testified that Nieligh was a friend of his and that she helped perform laundry work during the transition period when he first took over as manager. It was on August 28 that Nieligh was placed on the payroll as a maid. According to Martins, Nieligh thereafter was engaged in such activity as cleaning the rooms , cleaning the office, and some room inspection. Alice Landry (whose special status is discussed hereinafter) testified that Martins advised her that Nieligh was "supposed to be the housekeeper" and that he asked her "to show her everything." Testifying that Nieligh per- formed maids' work when she first came, Landry testified that thereafter she [Landry] took Nieligh around to make room checks , and also that Nieligh made a list of needed repairs. Upon consideration of all the testimony, I do not believe the General Counsel, who has the burden of proof, has established by a preponderance of the evidence that Nieligh should be excluded from the unit. The best evidence here is documentary, i.e., Respondent's payroll records which show that Nieligh was classified as a maid and paid at the hourly maids rate of $1.90. Whatever remark Martins may have made to Landry, there is no evidence to show that Nieligh, who was not called to testify, was held out to the other employees to be a housekeeper trainee. Indeed, it is clear that Martins did not bring Nieligh with him to Rochester with this purpose in mind, for he did not even learn that the incumbent housekeeper would resign until after he arrived in Rochester and took over as manager at the Rochester facility.13 In view of all the foregoing, I conclude and find that Nieligh was employed as a maid and that, accordingly, she should be included in the unit as of September 3. In view of the findings above, I find that on September 3, a total of 18 employees were employed in the unit sought by the General Counsel. Since only nine of these had signed union authorization cards , it is clear that Respon- dent did not represent a majority at the time of the demand made on this date . Further , on the basis of the unit herein found to be appropriate (i.e., with the inclusion of the four desk clerks employed at this time), the Union would only represent 9 of 22 employees. In sum, I find that the Union did not represent a majority of Respondent's employees in the appropriate unit at any times material hereto. D. The Supervisory Status of Alice Landry Alice Landry was employed by Respondent as a maid in ii It should be noted that September 3 was also the last day of employment of Janice Harley . who signed a card and who I have included in the unit as of this date i2 It appears that Martins. Blauvelt , and Nieligh arrived in Rochester on or about August 20 iJ Uenas, the incumbent housekeeper , resigned about August 27. Martins thereupon took over all functions , including that of housekeeper, until a new housekeeper (Carolyn Almeter) was hired on October 16, 1971 This is clear from the fact that on September 30. Respondent placed a help wanted ad in a local paper for a housekeeper There is no evidence that any housekeeper was hired between the period when Uenas left and the placing of this ad 380 DECISIONS OF NATIONAL LABOR RELATIONS BOARD November 1970. It is undisputed that her status was changed in the early summer of 1971, the question being whether this change was sufficient to render her becoming supervisor within the meaning of the Act. In view of Landry's involvement in the alleged unfair labor practices, as discussed later herein, I turn to this issue now. Linda Uenas, who became Respondent's housekeeper in October 1970, testified that just before the summer season she went to Manager Maier and told him that Landry wanted a raise, that she should be given a salary of $100 per week, and also that Landry should be given "the added responsibility of checking rooms." She did this, she said, not only because Landry had requested the raise, but also because this would be an opportune time to give Landry this additional responsibility since she (Uenas) also would have additional duties and responsibilities with the approach of the summer season . In any event, Landry testified that at this time Maier called her into his office and told her that he would like her to be housekeeper for the summer. Although Maier testified that he did not recall having any conversation with Landry concerning this matter, he conceded the undisputed fact that Landry was placed on a salary at the rate of $100 per week at this time. Thereafter, Landry worked 8 hours a day for 6 days a week, in contrast to having worked at the maid's rate of $1.90 per hour for 8 hours, 5 days a week. At this point it is relevant to note that Landry remained in the foregoing salaried position until the advent of Martins taking over as manager on August 28, 1971. At this time Landry quit the assignment in question and returned to her former position as a maid, at her former hourly rate. However, it is undisputed that at all times during her salaried status, Landry wore a badge which was lettered "Lorraine Landry, Housekeeper." 14 Landry credi- bly testified that she wore the badge at the suggestion of Manager Maler.15 It is also undisputed that Uenas called a meeting of all the maids to advise them of Landry's new position. According to Uenas' own testimony, she at this time advised them as follows: I told them that as it was getting to be the summer season and I was going to be away from the back of house for some time , you know, interviewing maids, and making out reports and schedules and different things, that I was giving one of my functions to [Alice] Lorraine Landry, and that she would be the inspectress and that she would inspect their rooms at the end or near . . . well, during the last half of each working day, and that they were to listen to what she said, if she told them something was wrong, that they were to go back and redo it. And I told them that I still would be available, even though we were busy, and I still would be 11 Although Maler testified that "offhand" he did not recall any badges, Respondent witness Uenas conceded that Landry wore this badge during the period in question. 15 It is clear that no other employees wore badges. Concerning the badge Landry credibly testified that Maier furnished her with a printed tape bearing the legend noted above which she affixed to a Hardy badge which she brought from home. is Landry's elevation to a salaried employee involved a substantial raise in pay for her, this notwithstanding that she was required to work 6 days a week. 17 Although I find Landry to be a supervisor , I do not find that she was available if they had any problems . [Emphasis sup- plied.] Turning to my conclusions , I first note , as the record establishes , that in her new position Landry did not have authority to hire , discharge , transfer , reward , or promote employees , or to effectively recommend such action. Notwithstanding the foregoing , however , I find that under all the circumstances of this case the evidence establishes Landry to have been a supervisor within the meaning of the Act during the period in question . Thus, it is well established that any individual endowed with ostensible supervisory authority , i.e., one who is held out by management to be a supervisor , is a supervisor within the meaning of the Act. Wilder Finishing Co., Division of Jervis Corp., 138 NLRB 1017; Pennsylvania Glass Sand Corp., 172 NLRB No. 54. Accordingly, in view of Landry's being placed on a salaried rather than an hourly basis , 16 the fact that Respondent suggested and thereafter permitted her to wear a badge declaring her to be the housekeeper,17 Uenas' instructions to the maids that they were to "listen to" Landry and do what she told them to do , and Landry's authority to direct the maids to do the rooms over if she deemed it necessary, 18 I conclude and find that Landry, at the very least, was held out to the employees as having supervisory status and therefore was a supervisor.19 E. The 8(a)(1) Violations Under Manager Donald Maier The Union's campaign started on July 24, 1971, at which time employees Margaret (Kaplan) Burger and Ellen Van Dame visited the Union's business manager and indicated that Respondent's employees were interested in union representation. Both of these employees signed cards at this time and the organizational activities thereupon got underway. Alice Landry, whom I have found to be a supervisor during this period, testified that after the beginning of the union campaign Manager Donald Maier called her in the office and asked that she find out how many girls had signed union cards. She testified that subsequently Maier called her again and this time spoke to her in a motel room with Linda Uenas present. According to Landry, Maier began by asking if she knew that Margaret Kaplan was passing out union cards. Landry, who testified that she first learned of the union activities upon being apprised by a maid that Kaplan was so engaged, said she responded by telling Maier that she did know Kaplan was passing out union cards but that nobody had signed as far as she knew. Landry testified that at this point Maier stated he wanted her to discourage the girls from signing union cards, that "he did not want the Union in because there were meetings in fact the housekeeper during this period , for the record is clear that Uenas remained the top supervisor in this regard . Nevertheless, the fact of Respondent's permitting Landry to wear the housekeeper badge during all this period is substantial evidence that Respondent intended to hold out Landry to the other employees as one having supervisory authority. is See also the testimony of Uenas, as set forth in In . 20, infra, wherein Uenas quoted Manager Maier as referring to Landry as a supervisor. is See also The Bama Company, 145 NLRB 1141, and Pearson Corporation, 138 NLRB 910. And in view of Respondent 's utilization of Landry in the commission of certain of the unfair labor practices found herein . see J M. Machinery Corporation, 155 NLRB 860. HOWARD JOHNSON COMPANY 381 to go to and that it would cost the girls more than they could pay." Landry said that somewhat later she had another conversation with Maier at which time he instructed her to check Kaplan's work "real, real carefully" and that if she could not find anything wrong, "to go back and check again because there must be something." Finally, Landry testified that Maier broached her on other occasions during the summer , asking her to discourage the girls from signing and stating that she had influence over the girls and could stop them from signing. Called as a witness for the Respondent, Maier testified, "I had no conversation with Mrs. Landry involving the Union." He denied directing Landry to engage in surveil- lance of other employees' union activity and generally denied making any statements of a coercive nature. Maier, who repeatedly stated that he could not recall certain conversations or events concerning which he was queried, impressed me as a very poor witness. Indeed, in some instances his testimony was contradictory to that of Linda Uenas, also a Respondent witness.20 I credit the testimony of Landry concerning the conversations which she had with Maier. Margaret Kaplan Burger, herein called Kaplan, the employee who was largely responsible for initiating the union campaign (she also obtained signed union cards from approximately nine employees), testified to several conversations which she had with Uenas and Landry concerning union activities. She testified that the first such conversation occurred about August 8, at which time Uenas asked her, infer alia, if she had seen a union representative around the premises and if she had obtained a union card. Uenas gave a different version. She said she asked Burger if she had seen a union man on the property handing out cards but that during the conversation Burger volunteered that she had obtained a union card "on her own." Burger impressed me as an honest witness. I credit her testimony. Kaplan testified that the next such conversation oc- curred about August 18, at which time Landry came up and asked what she thought about a girl who had only been there a few weeks and was going around talking Union. Landry continued, she said, by stating that the girls did not want the Union; that they couldn't afford the $5 dues; that if she wanted to go to a union meeting she should go, but she should not tell the other girls to go; that 20 1 have previously related the testimony of Maier and Uenas concerning the matter of the badge worn by Landry Although Maier said that he never spoke to Landry about the Union , Uenas recalled a conversation with Maier which reflects to the contrary Thus, she testified as follows Mr Maier called Lorraine and myself in to speak to him in one of the rooms the first thing he said , he wanted to make clear to Lorraine his position and that was that neither he nor I could interrogate or seek information about the Union because we were supervisors, but Lorraine was on the level with the girls and if she heard information he would appreciate her passing it on to me . or to him If, however , Uenas thereby referred to the same meeting concerning which Landry testified , I credit the testimony of Landry as hereinbefore set forth. 2i Uenas testified that earlier Kaplan spoke to her and Maier , stating that Kaplan had been harassing her and that she couldn 't take it any more She said that she wanted to get Landry and Kaplan together so that they could all discuss the matter Presumably this was the same occasion referred to by Kaplan in the testimony cited above . However, insofar as Uenas' testimony is concerned , it is significant to note that she testified of having her two sisters had torn up their union cards; and that Virginia Campbell, the senior maid, had stated that she did not want a union. On August 19 Kaplan became involved in another conversation with Landry. This occurred in the laundry room in the presence of four other employees. Following words between Landry and Kaplan during which Landry berated Kaplan over a matter involving the distribution of towels, Landry finally stated, "What do you really want? We don't want the Union. We can't pay the $5 dues and we don't want you talking about it all the time." Kaplan testified that at this point she ran over to the office because she wanted "to complain about the harassment ." Finding neither Maier nor Uenas there, she proceeded to voice her complaint to the desk clerk. Somewhat later in the day Uenas and Landry came to see her in a room where she was cleaning.21 As reflected in the testimony of Uenas and Kaplan, Uenas at this time stated that she wished to get matters "straightened out as between Kaplan and Landry. However, insofar as is relevant here, Kaplan credibly testified that during the conversation Landry stated that she knew that she (Kaplan) had persuaded employee Janice Harley to sign a union card, but that she had done so by trickery because she told Harley that "everyone" had signed, whereas only she (Kaplan) had signed. Kaplan also testified that at one point Uenas stated, "We know that you are passing out union cards, and you could be fired for that, but that is neither here nor there." Uenas put it somewhat differently. She testified that after Landry accused Kaplan of tricking Harley into signing a union card (her testimony here did not differ from Kaplan's) she spoke up and stated to Kaplan, "Margaret, I know that you are involved with the Union, and that is neither here nor there. But do not take company time to hand out these Union cards and to solicit for the Union . . . there are two things for which I can fire you, and the first of these is taking company time for union activities. The second is for non-performance of work, and that is if you do not get these rooms cleaned, if you do not go back when Lorraine tells you to get these rooms cleaned and if they are not cleaned to my satisfaction." Concerning the latter aspect of the conversation, I think Uenas in this instance gave the more correct version and I credit her testimony.22 Finally, Virginia Campbell, employed with Respondent as a maid, credibly testified that in the early part of August been informed by Janice Harley , a maid , on the preceding day that Kaplan had given her a union card . She said that somewhat later she observed Kaplan walking down a sidewalk doing nothing, whereupon she took Kaplan into a room. She testified that at this point, "I told Margaret Kaplan that I did not care about the Union one way or the other but that I did not want her to take company time to hand out these cards and to seek signatures for these cards." As to the latter conversation , it is noteworthy that Uenas , in relating it, did not claim to have observed Kaplan engaged in union activities or passing out cards on company time. 22 Uenas appeared a knowledgeable and intelligent witness . While I do not credit all of her testimony. I do not believe that she would go so far as to flatly tell Kaplan that she could be fired for passing out union cards. I think in this instance Kaplan was mistaken In cases, as here, where there is such a considerable conflict of testimony, it is well to repeat the oft-quoted observation of Judge Learned Hand in N LR.B. v Universal Camera Corp, 179 F.2d 749, " It is no reason for refusing to accept everything that a witness says, because you do not believe all of it , nothing is more common in all kinds of judicial decisions than to believe some and not all." 382 DECISIONS OF NATIONAL LABOR RELATIONS BOARD she had a conversation with Landry wherein Landry told her that she had been called in the office and was told by Mater that Margaret Kaplan was in the Union and they did not want to fire her but they wanted to push her out. F. The 8(a)(1) Violations Under Manager Wesley Martins Wesley Martins replaced Donald Mater as manager of Respondent's motor lodge on August 28, 1971. It is undisputed that Alice Landry advised Mater on August 27 that she wished to return to her job as a maid and that as of that date she was permitted to do so. It is, therefore, relevant to note that Landry was engaged by Respondent as an hourly paid employee at all times when she worked under Martins.23 Commencing in the latter part of August, one Virginia Campbell, a maid employed by Respondent, became very active in the Union. She signed a card on August 25 and within the next week solicited and obtained signed cards from about seven other employees. One of these was Alice Landry, whom Campbell persuaded to sign a card on August 30.24 Landry testified that shortly after signing the card she went to Martins and told him that she and a number of other employees had signed union cards and sent them in. She said that at this time he responded by saying that it didn't make any difference to him one way or another. Martins gave a different version. He said that on this occasion Landry came to his office and stated that Margaret Kaplan was "sent in" by the Union, that he should be careful of her and that he should try to get nd of her. He responded, he said, by stating he did not care one way or the other if the Union became the employees' bargaining representative . I do not credit Martins' version of this conversation. Documentary evidence (Landry's card) shows that she signed a union card on August 30. As noted, it was dust thereafter when this conversation took place. I hardly think it likely that Landry would speak to Martins so adversely to Kaplan's and the Union's interest just at the time when she became a union adherent.25 I turn now to Landry's version of events which culminated with nine employees signing a petition, on September 9, to withdraw the authorization which they had given (via cards) to the Union to represent them. Thus, within a few days of the above conversation which she had with Martins, Landry had a second conversation with Martins at which time Martins stated that the Company did not want the Union in. Landry responded by stating that the cards signed by employees had already been submitted to the Union and that she did not know what they could do. According to Landry, the following then ensued: He told me that he can't tell me what to do, but he would suggest that I write a letter, a petition, and have the girls sign it and send it in saying that they did not 23 Landry quit herjob with Respondent in October 1971. 24 Landry testified that she finally signed a card after listening to Campbell explain various benefits she might receive if the Company became organized 25 Moreover. Kaplan at this time had ceased her union activities. She testified that she did not pass out any union cards or solicit any signatures after the occasion of the conversation when Landry, in the presence of Uenas, accused her of having obtained the signatures of Janice Harley by want the Union in, and if it was a legitimate Union they could back out, knowing nobody wanted the union in, and I would have to use my own stationary and typewriter. He said I couldn't do it on Howard Johnson stationary or typewriter, so I did it at home. It was not until 2 days after the above conversation that Landry in fact prepared the petition at her home. However, Landry testified that during the interim Martins spoke to her again , this time stating that Howard Johnson could close the motel if it wanted to and if anything was said they could say they closed it for repairs. Landry testified that she repeated this to the employees, at the same time advising them that she was writing a petition "to ask the union not to come in." 26 The petition which Landry finally prepared was dated September 9 and stated as follows: We the undersigned employees at Howard Johnsons Motor Lodge #3350 West Henrietta Road, Rochester New York no longer wish for the union to represent us. It is undisputed that, after being solicited by Landry, the following employees, including Landry, signed the peti- tion : Alice Landry, Patricia Landry, Dolores Osborn, Pamela Blaney , Gloria Lighthouse, Everett L. Johnson, and Virginia Campbell. The petition was ultimately mailed to the Union postmarked September 13. Concerning all of the foregoing , Martins testified that it was Landry who came to him and stated that she and the other employees had signed union cards . According to Martins , Landry stated that they had done so because "she and the other girls were dissatisfied and did not like Mr. Mater and the way Mr. Mater was . . . and that she wanted to get even with Mr. Mater." Martins testified that Landry went on to say that the girls thought that he (Martins) was a reasonable man, that they did not want to join the Union, that they regretted their action , and now that they had signed cards they did not know what to do about it. Martins said that Landry then asked "if there was any way she and the girls could get out of their commitment," whereupon he said , "I told her I could attempt to find out the proper information in line with her request, and that when and if I got such an answer I would let her know." Martins testified that he went to Landry later that same day and said he had the advice she requested , namely that they could draw up and sign a petition stating that they no longer wished to be represented by a Union. He said that when she thereupon asked him to write down what to put in the petition , he advised that he could not do this but that he could make some suggestions as to how to word the petition . He said she thereupon obtained a pencil and paper, at which point he suggested the phrasing of the petition while she took it down in writing . This phrasing, as testified to by Martins, in fact was practically identical to the wording of the petition as set forth above. trickery 2e Respondent notes in its brief that at one point Landry testified that she was not sure whether the conversation wherein Martins stated that Respondent could close the hotel occurred before or after she prepared the petition However , this was clarified in other portions of her testimony wherein she recalled repeating Martins ' words to other employees prior to their signing the petition . The testimony of Virginia Campbell also reflects that this was conveyed to her by Landry before she signed the petition HOWARD JOHNSON COMPANY 383 Upon the entire record in this case, and from my observation of the witnesses, I credit the testimony of Landry over that of Martins concerning the conversations between them which led to Landry's preparing and soliciting the withdrawal petition. In this connection, I find it hard to believe, as Martins testified, that Landry told him that she and the other girls signed the union cards because they did not like Maier and, more particularly, that she (Landry) signed a card because "she wanted to get even with Maier." Thus, aside from there being no evidence to suggest that the girls did not like Maier, there is no evidence whatsoever of any animus or hard feelings between Maier and Landry which might possibly motivate Landry for wishing to "get even" with Maier. Indeed, Landry did not even sign a union card until August 30, which was at least 2 days after Maier left Respondent's employ. Further, and notwithstanding Mater's denial of ever having made any threat to any employees, I credit Landry's testimony concerning his statement to her concerning Respondent's closing the motor lodge 27 G. Conclusions as to the 8(a)(1) Violations and the Alleged Violation of Section 8(a)(5) I first turn to the allegation in the complaint which alleges that Alice Landry, "at the direction or suggestion of Manager Maier," engaged in unlawful surveillance of the employees' union activities. As heretofore found, it is true that Martins requested Landry to ascertain how many of the employees had signed union cards. However, and notwithstanding that below, I do find Landry to have engaged in certain other unlawful conduct, in my view the record does not establish that Landry in fact carried out Mater's instructions as aforesaid.28 Accordingly, I recom- mend that this allegation in the complaint be dismissed.29 On the basis of the findings of fact heretofore made, I conclude and find that by the following conduct, Respon- dent interfered with, restrained, and coerced employees in the exercise of employee rights guaranteed in Section 7 of the Act: (1) Uenas' interrogation of Kaplan as to whether she had obtained a union card and if she had seen a union representative on the premises; (2) Landry's interrogation of Kaplan as to what she thought about a recently hired employee going around talking about the Union; (3) Landry's questioning of Kaplan as to what she "really wanted" as well as her statement, during the same 27 There is a conflict between the testimony of Landry and three Respondent witnesses as to whether Maler gave Landry a stamp at the time she mailed the petition . While I do not deem a resolution of this conflict to be necessary in determining the issues herein , I have given due considera- tion to this entire testimony , and to the demeanor of the witnesses in giving it, in making my credibility resolutions herein 28 It is evident that Landry, called as a General Counsel witness, was not unwilling to testify against her former employer. It therefore seems reasonable to assume that if she in fact engaged in conduct demonstrating that she attempted to execute Maler's instructions , or that she made any reports to him indicating that she did so, she would have so testified 29 Since I have found Landry to be a supervisor during the period in question , it would not appear that a finding of surveillance can be established merely on the basis of a conversation between two supervisors, particularly where the action requested was not shown to have been executed or to have been made known to the employees. But see Elder- Beerman Stores Corp, 173 NLRB 566, where the Board found it conversation , that she did not want Kaplan talking about the Union all the time ; (4) Landry's telling Kaplan that she knew she had persuaded Janice Harley to sign a card and that she had done so by trickery. Although I have found that Respondent did not engage in actual surveillance of its employees ' union activities , I find that in this instance Respondent created the impression that it was engaging in surveillance ; (5) Uenas' implied threat to Kaplan that she could be discharged for soliciting employees to sign union cards ; 30 (6) Landry's statement to Virginia Campbell that Mater told her that Kaplan was in the Union and that they wanted to push her out; and (7) Martins ' statement to Landry , in context with his conversations with her concerning the withdrawal petition , that Respondent would or could close the motel ; and (8) Martins' suggestion to Landry that she prepare a petition repudiat- ing the Union and procure the signatures of other employees therein and his assisting her in the drafting of the petition by advising her of the language to be used therein 3i With respect to the alleged violation of Section 8(a)(5) of the Act, it having been found that the Union did not achieve a majority status at the times of its demands for recognition and bargaining , it is recommended that this allegation be dismissed. IV. THE EFFECT OF THE UNFAIR LABOR PRACTICES UPON COMMERCE The activities of the Respondent set forth in section III, above , occurring in connection with the operation of Respondent described in section I, above, have a close, intimate , and substantial relationship to trade , traffic, and commerce among the several States intend to lead to labor disputes burdening and obstructing commerce and the free flow of commerce. V. THE REMEDY Having found that Respondent has engaged in certain unfair labor practices , I shall recommend that it cease and desist therefrom and take certain affirmative actions designed to effectuate the policies of the Act. CONCLUSIONS OF LAW 1. Howard Johnson Company is an employer engaged unnecessary to pass on this particular question. 30 It will be recalled that on two occasions Uenas warned Kaplan not to pass out union cards on company time The second occasion not only occurred in the presence of two supervisors , with one accusing Kaplan of having tricked an employee into signing a union card , but was coupled with Uenas emphasizing to Kaplan that she could be discharged for two reasons, one of these being for passing out union cards on company time. In the absence of any showing that Kaplan in fact distributed union cards on company time, indeed there being no evidence that Uenas even believed this to have occurred, it is clear that there was absolutely no basis for Uenas to bring up the subject of discharge in connection with Kaplan 's union activities Accordingly, in the context of the entire conversation wherein this unwarranted statement was made , I conclude that Uenas thereby impliedly threatened Kaplan with reprisal for engaging in lawful union activity 'ii Collins & A,kman Corp., 143 NLRB 15, 17: Hoyt Motor Company, Inc., 136 NLRB 1042, 1047. 384 DECISIONS OF NATIONAL LABOR RELATIONS BOARD in commerce within the meaning of Section 2 (6) and (7) of the Act. 2. Local 466 , Hotel and Restaurant Employees and Bartenders International Union , AFL-CIO, is a labor organization within the meaning of Section 2 (5) of the Act. 3. The following employees constitute a unit appropri- ate for the purposes of collective bargaining within the meaning of Section 9(a) of the Act: All employees employed at the employer 's motor lodge located at 3350 W. Henrietta Road , Rochester, New York, including maids, launderers , desk clerks, audi- tors, housemen , bellmen, and maintenance men, excluding all professional employees , guards and supervisors as defined in the Act. 4. By interfering with , restraining, and coercing its employees in the exercise of rights guaranteed by Section 7, of the Act , Respondent has engaged in unfair labor practices within the meaning of Section 8(a)(1) of the Act. 5. The aforesaid unfair labor practices affect commerce within the meaning of Section 2(6) and (7) of the Act. 6. Respondent has not engaged in unfair labor prac- tices within the meaning of Section 8(a)(5) of the Act. Upon the basis of the foregoing findings of fact and conclusions of law, and upon the entire record in this case, and pursuant to Section 10(c) of the Act, I hereby make the following recommended: 32 ORDER Respondent , Howard Johnson Company , its officers, agents , successors , and assigns , shall: 1. Cease and desist from: (a) Creating the impression that it is keeping under surveillance the activities of its employees in support of Local 466, Hotel and Restaurant Employees and Barten- ders International Union , AFL-CIO, or any other labor organization. (b) Interrogating employees concerning their union activities and sympathies in a manner constituting interfer- ence , restraint , and coercion. (c) Threatening employees with reprisals because of their union activities or because of their support of the above- named labor organization. (d) Threatening to close its motor inn if the above-named Union , or any other labor organization, succeeds in organizing its employees. (e) Soliciting employees to repudiate the above-named Union, or any other labor organization, or suggesting that they draft or sign written repudiations of any Union and procure the signatures of other employees thereon, or assisting in the drafting of such repudiation. (f) In any like or related manner interfering with, restraining , or coercing its employees in the exercise of their right to self-organization to form , join , or assist the above-named Union, or any other labor organization, to bargain collectively through representatives of their own choosing , and to engage in other concerted activities for the purposes of collective bargaining or any other mutual aid or protection , or to refrain from any or all such activities. 2. Take the following affirmative action which is deemed necessary to effectuate the policies of the Act: (a) Post at its motor inn in Rochester, New York, copies of the attached notice marked "Appendix."33 Copies of said notices on forms provided by the Regional Director for Region 3, shall be posted by it immediately upon receipt thereof, and be maintained by it for 60 consecutive days thereafter, in conspicuous places, including all places where notices to employees ire customarily posted. Reasonable steps shall be taken by Respondent to see that said notices are not altered, defaced, or covered by any other material. (b) Notify the Regional Director for Region 3, in writing, what steps Respondent has taken to comply herewith.34 IT IS FURTHER RECOMMENDED that the complaint be dismissed insofar as it alleges violations of the Act not §pecifically found herein. 32 In the event no exceptions are filed as provided by Sec 102 .46 of the Rules and Regulations of the National Labor Relations Board the findings, conclusions , recommendations , and recommended Order herein shall, as provided in Sec 102 48 of the Rules and Regulations , be adopted by the Board and become its findings , conclusions , and Order , and all objections thereto shall be deemed waived for all purposes 33 In the event that the Board 's Order is enforced by a Judgment of a United States Court of Appeals , the words in the notice reading "Posted by Order of the National Labor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board " a+ In the event that this recommended Order is adopted by the Board after exceptions have been filed , this provision shall be modified to read "Notify the Regional Director for Region 3, in writing, within 20 days from the date of this Order, what steps the Respondent has taken to comply herewith " APPENDIX NOTICE TO EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government WE WILL NOT create the impression that we are keeping under surveillance the activities of our employees in support of Local 466, Hotel and Restau- rant Employees and Bartenders International Union, AFL-CIO, or any other labor organization. WE WILL NOT interrogate our employees concerning their union activities or sympathies. WE WILL NOT threaten to close our motor inn if our employees select the above-named Union , or any other labor organization , as their collective-bargaining repre- sentative. WE WILL NOT threaten our employees with reprisals for engaging in union activities or for signing union authorization cards. WE WILL NOT solicit our employees to repudiate any labor organization , or suggest that they prepare and sign a written repudiation of any union and procure the signatures of other employees thereon, or assist them to draft such a repudiation. WE WILL NOT in any like or related manner interfere with , restrain, or coerce our employees in the exercise of their right to self-organization , to join or assist Local 466, Hotel and Restaurant Employees and Bartenders International Union, AFL-CIO, or any other labor organization , to bargain collectively through represent- HOWARD JOHNSON COMPANY atives of their own choosing , or to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection or to refrain from any or all such activities. All our employees have the right to join , or not to join, Local 466, Hotel and Restaurant Employees and Barten- ders International Union , AFL-CIO, or any other union. HOWARD JOHNSON COMPANY (Employer) Dated By 385 (Representative) (Title) This is an official notice and must be defaced by anyone. This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material. Any questions concern- ing this notice or compliance with its provisions may be directed to the Board's Office, Ninth Floor, Federal Building, 111 West Huron Street, Buffalo, New York 14202, Telephone 716-842-3100. Copy with citationCopy as parenthetical citation