Honolulu Sporting Goods Co., Ltd.Download PDFNational Labor Relations Board - Board DecisionsJan 5, 1979239 N.L.R.B. 1277 (N.L.R.B. 1979) Copy Citation HONOLULU SPORTING GOODS CO., LTD. Honolulu Sporting Goods Co., Ltd., a Subsidiary of Zale Corporation and Hawaii Teamsters and Allied Workers, Local 996, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America. Case 37-CA-1273 January 15, 1979 DECISION AND ORDER BY MEMBERS PENELLO. MURPHY. AND TRUESDALE On December 15, 1977, Administrative Law Judge Maurice M. Miller issued the attached Decision in this proceeding. Thereafter, the General Counsel filed exceptions and a supporting brief, and Respon- dent filed limited cross-exceptions and an answering brief. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its au- thority in this proceeding to a three-member panel. The Board has considered the record and the at- tached Decision in light of the exceptions and briefs and has decided to affirm the rulings, findings, and conclusions of the Administrative Law Judge only to the extent consistent herewith. Shortly after the Charging Party (the Union) re- quested recognition and filed a petition for an elec- tion in a unit of Respondent's warehouse employees, Respondent granted those employees a massive pay raise which encompassed both small step increases based on merit and longevity and a radical upward revision of the entire applicable wage structure. The Administrative Law Judge found the entire pay raise lawful, and not violative of Section 8(a)(l) of the Act, on the grounds that: (1) prior to gaining knowledge of the Union's organizational campaign, Respondent conducted performance reviews for some of its em- ployees and informed them that wage increases based thereon had been recommended; and (2) the complete revision of the basic wage structure was consistent with a provision in the policy and practice manual of Respondent's parent corporation which states that company pay ranges reflect the prevailing pay scale in the local geographic area and are based on wage surveys taken in the region involved. We find merit in the General Counsel's exceptions to these findings of the Administrative Law Judge be- cause, although it is clear that the employees would have been granted their small step increases without regard to the existence of their union activity, we are convinced from the record evidence that, but for the Union's organizational campaign, Respondent would never have instituted the major revision in its basic wage structure during that particular period of time. I. Respondent,' a subsidiary of Zale Corporation, is engaged in the retail and wholesale distribution of sporting goods equipment in the State of Hawaii wherein it operates four retail stores and the Hono- lulu warehouse facility which is the subject of this proceeding. Zale, headquartered, in Dallas, Texas, operates over 1,600 retail outlets nationwide, admin- istering them through a number of merchandising groups and operating divisions-Honsport being un- der the administrative control of Zale's Sporting Goods Division.2 During the time period relevant to the unfair labor practices alleged herein, Miles Bai- dack served as Respondent's general manager with supervisory authority over all Honsport employees. He, in turn, was immediately responsible to William Gart, the Division's vice president for operations. The record 3 shows that, during the latter half of 1975, General Manager Baidack formulated pay scales for Respondent's warehouse employees.4 Sub- sequently, these proposed pay scales were approved by the Division's president, with a designated effec- tive date of October 1, 1975. Although Zale's policy and procedure manual states that company pay ranges reflect prevailing wages paid in the local area and are based on wage surveys conducted therein, the record herein shows that no survey of wages paid by other Honolulu employers was conducted by Re- spondent, by the Division's personnel department, or by Zale's wage and salary section.5 And, in fact, the pay scales adopted set forth wages which were well below the local prevailing rate. On March 8, 1976,6 Zale officials, Blumenthal and Gart (the Division's president and vice president, re- spectively), paid a week's visit to Hawaii for the pur- pose of conducting an in-depth review of Honsport's operations and conferring thereon with Baidack. While there, Gart specifically inquired as to the wag- es earned by each warehouse employee. Later that week, he instructed Baidack to immediately place Honsport's retail sales employees on a commission- Also referred to hereinafter as Honsport. 2 Referred to hereinafter as the Division. 'In setting forth the facts hereinafter, we rely on record testimony which either stands uncontradicted or was specifically credited by the Administra- tive Law Judge. One pay scale, designated for warehousemen, provided for a $2.40- per-hour starting rate. $2.55 after a 3-month probationary period, and, thereafter, eight set increments of 10 or 15 cents each (up to a maximum of $3,70). The other pay scale, for warehouse clerks and a truckdriver, started at $2.60 (after 3 months prior Honsport employment), with ten 15-cent increments (up to a maximum of $4.10). 5 Zale's manual states, in pertinent part, as follows: "To insure that em- ployees are paid fairly, most jobs are included in a systematic pay program developed by the Wage and Salary Section of the Corporate Personnel De- partment and adrmnistered by Division Personnel Departments. The pay program bases the pay range for each job on the rates paid for similar jobs in the community. 6 All dates hereinafter are in 1976. unless otherwise indicated. 1277 DECISIONS OF NATIONAL LABOR RELATIONS BOARD based pay plan but never suggested, or even dis- cussed, any change in the wage structure for ware- house personnel. He did, however, direct Baidack to initiate promptly performance reviews for the ware- house employees and to forward such reviews to him in Dallas, together with recommendations for pay raises based thereon. 7 On March 25, after his return to Zale's Dallas headquarters, Gart sent Baidack an I I-page memo- randum setting forth detailed directions for a wide variety of changes in Honsport operations, but, again, nothing concerning warehouse wage rates was mentioned-although reference was made to the im- plementation of sales commission payments for retail personnel. On April 10, Honsport's warehouse manager con- ducted performance reviews for five of the nine warehouse employees, after which he told them that they would receive wage increases-the amounts of which were not specified. These reviews were then submitted to Baidack who, based thereon, made pay raise recommendations (ranging from 10 to 30 cents per hour) 8 on the appropriate company forms which he then forwarded to Gart in Dallas. However, con- trary to his instructions, Baidack failed to attach the related performance reviews to the forms which con- tained his recommendations. Approximately April 15, Gart returned Baidack's forms with a note stating that the raise recommendations were inadequate and asking Baidack, upon receipt thereof, to notify him so that they could discuss the matter further. There- after, about May 10, Baidack inquired of Jerry Mar- tin-the Division's controller who was visiting Hons- port operations at the time-as to why his pay raise recommendations had been rejected and Martin re- plied that, "They'll get back to you on it." Then, on May 12, Gart sent Baidack another memorandum in which he criticized with specificity, and made infor- mation requests relative to, Baidack's recommended pay raises and pay structure for department heads and assistant managers in Honsport's retail stores. But, once more, no reference whatever was made to the warehouse pay structure or to Baidack's earlier recommendations for warehouse employee pay rais- es. On May 10 or 1, Harlan Reed, the Union's busi- ness agent, initiated a telephone conversation with As found by the Administrative Law Judbe. Gart had previously insti- tuted a policy mandating twice-yearly performance reviews to be completed in September and March, with pay raises based thereon to be effective on October I and April I of each year. The record indicates the amount of the pay raise recommendations with respect to only four of those employees. which were as follows: employee Yamamoto-10 cents (from $2.60 to $2.70); employee Hasegawa- 30 cents from $2.40 to $2.70); employee Takahara--10 cents (from $4 to $4.10). and employee Leomo--15 cents (from $2.55 to $2.70). Baidack during which he claimed to represent a ma- jority of Honsport's warehouse employees, requested recognition, and stated that a representation petition had been filed with the Board's Subregional Office. Baidack answered that, when received, he would re- fer the representation petition to Zale's management representatives for response. About May 13, when Baidack received formal no- tification from the Board that the representation pe- tition had been filed, he informed Gart and other Zale officials as to what had transpired with respect to Reed's telephone call and the petition. Their re- sponse was to tell Baidack that Norman Landa, Zale's assistant general counsel for labor relations, would come to Honolulu to look into the matter and that, in the interim, Baidack should refrain from tak- ing any action which might "create problems." Landa arrived in Honolulu on May 24. Before leaving Dallas, however, he secured from Zale's wage and salary administrator comparative data on the warehouse wage rate structures utilized by Sears, Roebuck & Company and J. C. Penney Company at their Honolulu facilities, as well as data on Zale's own wage structure for its Dallas warehouse person- nel. The record testimony of Respondent's witnesses sheds no light on the reason or motivation for this inception of Zale's interest in Honsport's warehouse wage structure. None of the consultations and ex- changes or memorandums between Gart and Bai- dack during the previous 3 months even touched on this subject, although comments and instructions pertaining to the wage structure for retail store em- ployees and managers had been made on a number of occasions. Upon his arrival in Honolulu on May 24, Landa had a discussion with Baidack on the situation gener- ated by the Union's petition. Landa expressed con- cern that the wage increases promised some employ- ees in conjunction with their April performance reviews had not been implemented, stated that the warehouse employees appeared underpaid, and told Baidack to contact the personnel directors of other local businesses for the purpose of conducting an area wage survey. Baidack testified without contra- diction, that this was the first occasion on which he had been instructed to perform an area wage survey. Later that same morning, Landa addressed a meet- ing of the warehouse employees. He told them, inter alia, of the Union's petition, of the possibility that an election would be held, and that the law protected them in their right to vote for or against representa- tion. In response to an employee question as to how Honsport determined its compensation schedule for warehouse employees, Landa replied that company policy was to pay "competitive rates" within the local area. 1278 HONOLULU SPORTING GOODS CO., LTD. During May 24 and 25, Landa and Baidack took swift action. They contacted other Honolulu em- ployers, gathered data, drew up an area wage survey, and fully drafted completely new wage structures covering the two categories of Honsport warehouse employees. Their proposed new pay scales set forth wages which, varying somewhat with each longevity step, ranged from 33 to 40 percent above the wages provided for in the then-current schedules.' The next day, May 26, Landa telephoned Gart in Dallas. He told him the results of the wage survey, stated his view that Honsport warehouse wages were low, read out the details of the proposed new wage schedules, and requested an immediate decision by Gart on authorizing implementation of the new rates. Gart then gave his approval. Subsequently, Landa and Baidack determined spe- cific new hourly wage rates for individual employees by applying the appropriate step of the new sched- ules in accord with each employee's length of service with Honsport. On this basis, most employees were awarded new rates which encompassed a rise of one or two longevity steps on the pay schedule plus an additional increase derived from the 33 to 40 percent upward revision in the schedules themselves. Em- ployees Yamamoto, Hasegawa, Leomo, Culkin, and James were granted rates which ranged from 44 to 48 percent above those which they had previously re- ceived; and employees Ragasa and Takahara were raised by approximately 36 percent,"o all such raises being made retroactive to May 1." By way of con- trast, the record indicates that the rate schedules and merit increases adopted by Honsport in October 1975 yielded the warehouse employees total pay rais- es which ranged from 4 to 8 percent. 9The new pay scale for warehousemen provided for a S3.30-per-hour starting rate, $3.47 after probation, and, thereafter. eight increments set at 6month intervals and ranging from 17 to 24 cents each (up to a maximim of $5.11). The raise for warehouse clerks and the truckdrinver started at $3.57 (after 3-months' prior employment). with 10 set 6-month increments ranging from 18 to 27 cents each (up to a maximum of $5.75). For comparison with the rates then current, see in. 4. supra. o1 The two remaining employees, Alvin Moratin, Jr., and Richard Mora- tin, are the sons of Honsport's warehouse manager. Although Moratin, Jr.'s new wage rate was set at or near the appropnate longevity step of the applicable schedule, his total raise amounted to only 10 percent. This lesser increase was probably a result of the fact that his earlier rate of $3.40 per hour appears to have been arbitrarily set as it failed to match any desig- nated rate step on the old schedules. With respect to Richard Moratin. he only commenced Honsport employment on May 4 and, as the new sched- ules were made effective retroactive to May I, the record data on his wage rates only reflects the new schedule. Thus, the difference between the rate he was to be paid when initially hired and the rate which later became retroactively effective is unknown. ' As employee James was on maternity leave during all of May and June. her pay raise did not become effective until her return to work in July. Her temporary replacement. Karen Schubach. was given no increase hiatever and Respondent presented no evidence relating to her level of compensa- tion. On May 28-just 4 days after Landa's arrival in Honolulu-the employees were called to a meeting where Baidack told them that they would receive pay raises which were the product of both their April per- formance reviews and a revised wage structure based on a survey of comparable jobs in Hawaii. He said nothing to connect these raises with the Union's or- ganizational campaign. Rather, he asserted that-at the time the Ap-il performance reviews were con- ducted-Zale officials in Dallas were reviewing and reworking the wage rate structure for all warehouse facilities, and that the revised wages were being ap- plied retroactive to May I because the new rate structure had not been completed on time. We conclude that Baidack's above-noted asser- tions to the warehouse employees concerning the ori- gin of Honsport's revised wage structure were pat- ently false. Respondent did not produce a shred of evidence indicating that Zale was, in fact, reviewing or reworking the warehouse wage structure in April. To the contrary, the record evidence establishes that no action was taken in that regard until after Zale officials, including both Landa and Gart, learned of the Union's demand for recognition and the filing of its representation petition. It is also clear from the record testimony that, when determined on May 25, the step increase component of the pay raise was based solely on length of service and was not a merit increase based on performance reviews.2 With respect to the granting of employee step in- creases, Zale's policy and procedure manual stipu- lates that employees should be given performance re- views at least once every 12 months and that, if their performance so warrants, a pay raise recommenda- tion should then be forwarded to higher manage- ment. Further, as detailed at footnote 7, supra, the Administrative Law Judge found that Gart had insti- tuted a policy mandating that such reviews and pay raise determinations be made twice yearly. And, as the previous pay raise was made effective on either October I or November 1, 1 97 5 ,3 both employees and management could reasonably be expected to anticipate that the next set of pay raise recommenda- tions would become effective on or about May 1. Moreover, as Gart directed Baidack in March to make such recommendations and Baidack did so in April, it is established that Respondent took steps to implement its performance review/pay increase poli- cy prior to the May 6 advent of the Union's organi- 1 It is noted that only five of Honsport's nine warehouse employees re- ceived performance reviews in Apnl or thereafter. Ii While the prior pay schedules had October 1. 1975. as their designated effective date, thr employee pay records introduced into evidence indicate that the employees ma' not. In fact. have received any pay raises until November 1,. 1975. The record does not establish the extent to which such raises resulted from individual employee step increases, new pay schedules, or a combination of both 1279 DECISIONS OF NATIONAL. LABOR RELATIONS BOARD zational campaign. Therefore, to the extent that the pay raise at issue herein encompassed step increases based on merit and/or employment longevity, we conclude that such grant did not interfere with the Section 7 rights of the employees and was not, by itself, violative of Section 8(a)(1). With regard to Respondent's 33- to 40-percent up- ward revision in its basic wage schedules, however, we conclude to the contrary. The Administrative Law Judge, in holding that Respondent's wage schedule revisions were lawful, found that Landa, in initiating the wage survey and formulating the new schedules, was merely pursuing to completion the course of conduct which Baidack should have pur- sued before the Union's campaign began and, there- fore, Respondent's wage schedules cannot be found to have been altered by virtue of the Union's pres- ence. We disagree, as such finding is based on a me- chanistic reading of Zale's written policy statements which ignores the considerable evidence, discussed infra, pertaining to the manner in which those poli- cies were actually implemented in the past. We also note that, although Baidack formulated the October 1975 wage schedules without conducting the appro- priate area wage survey, such schedules were never- theless approved by the Division's president. And when Gart, upon inquiry in March, was informed as to the wages paid each warehouse employee, he indi- cated no concern as to whether they reflected the locally prevailing rates. By way of contrast, during the same period of time he did initiate action and assert critical suggestions relative to the pay struc- tures for retail store managers, department heads, and sales personnel. While Zale's policy and procedure manual does provide, as the Administrative Law Judge found, that employee pay ranges should reflect local prevailing rates and be based on area wage surveys, it sets forth no criteria as to how often (or under what circum- stances) such rates should be reviewed or such sur- veys should be taken. Moreover, Respondent's wit- nesses, Landa and Richard Horton,' testified that Zale had no policy respecting the frequency of area wage surveys; and that, in practice, such surveys are taken in response to indications of excessive employ- ee turnover, employee inquiries on the subject, or specific suggestions from management officials. Here, there was no indication of excessive employee turnover, and inquiries by employees and manage- ment officials were only made in response to the Union's organization campaign. Thus, while the pro- cess used for determining the rates set forth in M4 At the time of the hearing herein, Horton was Baidack's successor as Honsport general manager. Previous to that, he served for over 6 years in various Zale management positions. Honsport's revised pay schedules, i.e., the taking of an area wage survey, was in conformance with com- pany policy, there was no company policy which mandated the revision of schedules or the taking of surveys at the time such actions were taken herein. Further, the record establishes that-wholly apart from the statements in the policy manual--no man- agement official took any action directed at securing wage-schedule revisions or the taking of area wage surveys relative to warehouse employees until after the Union requested recognition and filed its peti- tion. And then, such action was initiated by Landa, an attorney whose responsibilities were in the area of labor relations, rather than by officials whose respon- sibilities normally included wage, salary, or person- nel administration. The validity of wage increases or other benefits during the pendency of representation petitions turns upon whether they are granted "for the purpose of inducing employees to vote against the union." 1I And a lawful purpose is not established by the fact that the employer who took such action did not ex- pressly relate the granted wage increases to the orga- nizational campaign. For, as the Supreme Court ob- served in N. L. R. B. v. Exchange Parts Company, supra at 410, "the absence of conditions or threats pertain- ing to the particular benefits conferred" is not "of controlling significance." Under settled Board poli- cy, a grant or promise of benefits during the critical preelection period will be considered unlawful unless the employer comes forward with an explanation, other than the pending election, for the timing of such action.' No such explanation can be found in the present record. As previously indicated, we agree with the Admin- istrative Law Judge that the decision to grant step increases was made before the advent of the Union's campaign and was not in response to the Union's efforts. However, in view of all the facts and circum- stances set forth above-particularly the timing and extensive nature of the upward revisions in Respon- dent's basic warehouse rate structures-we find that the May 28 pay raise (effective retroactive to May I) was granted in response to the Union's campaign and was, therefore, violative of Section 8(a)(1) of the Act.'7 2. The General Counsel asserts that, as of the date of its recognitional demand, the Union represented a majority of Respondent's employees; and because Respondent thereafter undertook a course of unlaw- 15 Tonkawa Refining Co., 175 NLRB 619 (1969). citing N.LR.B. v. Ex- change Parts Co., 375 U.S. 405. and Russell-Newman Mjg. Co., Inc. v. N. L. R. B. 370 F.2d 980 (5th Cir. 1966). i6 The Singer Company. 199 NLRB 1195 (1972). Montgomery Ward Co., Incorporated. 220 NLRB 373 (1975). enfd. 554 F2d 996 (10th Cir. 1977). 1280 HONOLULU SPORTING GOODS CO., LTD. ful conduct to defeat the Union's representative sta- tus, its failure to recognize and bargain with the Union violated Section 8(aX5) and (I) of the Act- requiring a bargaining order remedy within the prin- ciples set forth in N.L.R.B. v. Gissel Packing Co., Inc., 395 U.S. 575 (1969). We agree with the Administrative Law Judge, for the reasons stated by him, that, as of May 10, the Union had secured signed authorization cards from five of the employees in the appropriate bargaining unit,'" and that, immediately thereafter,'9 it claimed majority status and made its demand for recognition. But to properly evaluate the above-noted assertions of the General Counsel, additional issues must be considered and resolved. For Respondent contends that: (1) the five employees who signed union au- thorization cards did not constitute a majority of the appropriate unit's employees; (2) the authorizations were tainted because the Union offered to waive ini- tiation fees in exchange for employee signatures on the cards; and (3) even if the Union represented an employee majority and Honsport's grant of wage in- creases was violative of Section 8(a)( ), under the cir- cumstances of this case a bargaining order is not just- ified. At all times relevant herein, there have been a total of nine job positions in the bargaining unit. For a number of years, one of those positions has been filled by employee Carol James, the inventory con- trol clerk. However, sometime in April James was granted maternity leave under the provisions of Zale's maternity leave policy as set forth in its policy and procedure manual. She subsequently returned to work on July 1. During her absence, Karen Schu- bach was hired to replace her temporarily and held that position on both the date of the Union's recogni- tional demand and the date on which Respondent announced the wage increases found herein to have been unlawful. Schubach resigned her employment Is The parties are in agreement that the appropriate unit herein is: All full-time and regular part-time warehousemen and Iruckdrisers em- ployed by Respondent at its facility located at 2868 Kaihikapu Street. Honolulu. Hawaii; excluding office clerical employees. guards and sup- ervisors as defined in the Act. This is the unit found appropnate by the Regional Director In her Decision and Direction of Election in Case 37 RC-2245 (issue July I1 1976) In fur- ther accord with that decision, the parties also agree that the isarehouse freight claims clerk and inventory control clerk are plant clencal employees and. accordingly, also included in the unit. Subsequent to the issuance of the complaint herein, the Regional Director dismissed the representation petition in Case 37-RC-2245. subject to rein- statement, if appropriate, upon the Union's application after disposition of the instant unfair labor practice proceeding. 19 The Administrative Law Judge credited testimony which dated the Union's demand for recognition as occurnng during either the mid-af- ternoon of May 10 or the morning of May I I. We do not find it necessars to determine which of those two dates is correct However. for purpoes of reference, we shall hereinafter use the date of May II. which is the date alleged in the complaint. by mid-June. Neither James nor Schubach signed au- thorization cards and their inclusion or exclusion from the unit is, thereby, relevant only in determin- ing the number of employees in the bargaining unit. The parties agree that James is properly includable in the unit as she had, at all relevant times, a reason- able expectancy of reemployment. However, Re- spondent would include Schubach as well, while the General Counsel and Charging Party would exclude her as a temporary employee. Baidack, Honsport's general manager at the time these events occurred, testified that Schubach was hired by Office Manager Penny Austin, his immedi- ate subordinate, who reported to him that Schubach was hired as a temporary employee who would re- main employed until James' return from leave; and that a tentative return date of July I had been set for James. Respondent's witness, Landa, conceded that his understanding was that Schubach was hired to replace James until she came back to work but de- nied knowing whether Schubach was or was not to be terminated at that time. However, he further ad- mitted that the pay raises announced on May 28 (and made effective retroactive to May 1) for all reg- ular employees were never granted to Schubach; and none of Respondent's management witnesses assert- ed any intent or plan for employing more than nine employees in the Honolulu warehouse facility. On the subject of maternity leave policy, Zale's manual states, in part, as follows: When an employee requests a maternity leave, the employee's job should not be permanently filled during such leave unless the job is of such a nature that it must be filled and can only be filled if filled by a permanent replacement. The job may be filled on a temporary basis, but any individual hired on such a temporary basis must be informed that the job is a temporary one due to a maternity leave. Respondent contends, in effect, that this provision is of no significance because the issue of whether a re- placement is a temporary or permanent employee is determined under the facts of each particular case and it has not been established whether or not James' position was one which could only be filled on a per- manent basis. However, Respondent, although pre- sumably in possession of its own employment rec- ords 20 and other personnel data, makes no assertion that James' job had to be filled by a permanent re- placement or that Schubach was hired on anything but a temporary basis. :' We note that i:e record herein contains copies of Respondent's basic employ ment records setting forth pay rates, job titles. dates of hire, labor grades, and other related information for every employee in the bargain- ing unit. except Schubach 1281 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Considering, cumulatively, Baidack's testimony as to the circumstances of Schubach's hire, the provi- sions of Zale's maternity leave policy, Landa's ad- missions-particularly the withholding from Schu- bach of the wage increases given all regular employees-and the failure of Respondent to show that anyone in management ever even considered re- taining Schubach after James' return, we conclude that Schubach was hired as a temporary employee and that she held such status as of the date the Union demanded recognition and thereafter.2 See Fearn In- ternational, Inc., Eggo Foods Division, 209 NLRB 232 (1974). Accordingly, we find that the bargaining unit consisted of nine employees as of that date, and the Union's majority status, or lack thereof, must be measured against this number. In N.L.R.B. v. Savair Manufacturing Co., 414 U.S. 270 (1975), the Supreme Court held that, where signed authorization cards are the basis for an elec- tion, a union may not promise initiation fee waivers to those who sign cards before the election and with- hold such waivers from others. Respondent asserts that the authorization cards herein are tainted be- cause, in soliciting employee signatures thereon, Union Business Agent Reed contravened Savair principles. In our view, however, the record fails to support that assertion. At the hearing, only two witnesses testified with respect to Reed's solicitation. Taken in isolation, the testimony of employee Hasegawa, paraphrasing Reed's remarks, attributes to him statements on the subject which appear ambiguous. However, we find more convincing Reed's clarifying and uncontra- dicted testimony that he told the card signers that: "all employees, before the contract is signed, will pay no initiation fee" and "nobody is going to pay any initiation fee until a contract is signed, and all new employees that is [sic] hired after the contract is signed between the union and the company will be paying initiation fees." 22 Accordingly, we find that the record establishes that prospective card signers were not told that initiation fees would only be waived for those who signed. 2 We find no merit in Respondent's contention that the Regional Director's Decision and Direction of Election in Case 37 RC 2245 found that Schubach. as an individual, should be included in the bargaining unit. It is clear from the context of that decision that the Regional Director only found that the position held by Schubach at the time of the representation hearing, that of inventory control clerk, was a plant clerical position and. therefore, properly includable in the warehouse bargaining unit. No Issue as to her temporary or permanent status was either raised or discussed. 22 The Administrative Law Judge made no findings or credibility determi- nations relative to this issue. However. with respect to other issues on which there were testimonial conflicts. Reed's testimony was found to he the more reliable and, accordingly, was specifically credited. Conversely. in one in- stance where Hasegawa's testimony differed from that of another witness. the Administrative Law Judge found Hasegawa's testimony to reflect confu- sion and, accordingly, specifically credited the account given by the other witness. In view of the above, we find that Respondent em- ployed nine employees in the appropriate bargaining unit on May 11, the date of the Union's demand for recognition-five of whom had signed authorization cards. Their cards were identified and authenticated by the employees themselves, by the union represen- tative who solicited their signatures, or by fellow em- ployees who were present when the cards were signed. Further, it is clear from the testimony that the employees were told that the cards would be used to request the Union's recognition and, if that failed, for an election. At no time were the employees told that the cards would be used solely for an election. Considering these circumstances, we conclude that, as of May II, a majority of employees in the appro- priate unit had validly selected the Union as their bargaining representative. As previously stated, the General Counsel con- tends that under the principles set forth in Gissel Packing Company, supra, a bargaining order remedy should be granted in this case. We agree, as the un- fair labor practice committed by Respondent was so pervasive and extensive that the possibility of erasing its effects on the employees and insuring a fair elec- tion by the use of traditional remedies is slight. And, therefore, employee sentiment, as expressed by au- thorization cards, is best protected by a bargaining order. Under the Gissel doctrine, a bargaining order be- comes appropriate where a union's majority is estab- lished by cards, and the nature and extent of the employer's unfair labor practices appear to make a free choice by the employees problematical. Here, there was but a single unfair labor practice, but it encompassed a massive wage increase whose scope and timing were clearly designed to undermine the Union's majority status. The following statement from Tower Enterprises, Inc., d/b/a Tower Records, 182 NLRB 382, 387 (1970), enfd. 79 LRRM 2736, 67 LC 1¶12,453 (9th Cir. 1972), is directly applicable to the facts herein: It is a fair assumption that in most instances where employees designate a union as their rep- resentative, a major consideration centers on the hope that such representative may be successful in negotiating wage increases. Certainly this ap- pears to have been an important consideration in the instant case. A unilateral award of a wage increase by an employer following a union's de- mand for recognition results in giving the em- ployees a significant element of what they were seeking through union representation. It is diffi- cult to conceive of conduct more likely to con- vince employees that with an important part of what they were seeking in hand union represen- tation might no longer be needed. An employer 1282 HONOLULU SPORTING GOODS CO., LTD. may have the right to persuade the employees that representation is not in their best interests, but it does not have the right to threaten them or confer benefits on them which are designed to influence the employees against choosing a rep- resentative. When, as here, an employer does so, free choice in a subsequent election becomes a matter of speculation. so long as the effects of the interference remain unremedied. In its defense, Respondent asserts that, rather than being motivated by a desire to undermine the Union, its grant of wage increases was intended merely to fulfill the promises it had made its employees prior to the commencement of the Union's campaign: and that it was fearful, because of its earlier promises, that the withholding of wage increases might also be judged unlawful. We find no merit in these asser- tions, for the unspecified increases promised four or five employees in April were clearly intended to be step increases-most probably within the 4- to 8-per- cent range of the previous increases granted 6 months earlier. Instead, Respondent combined the expected step increases with a massive upward revi- sion in the basic wage structure which yielded most employees total wage raises ranging from 36 to 48 percent. Further, while Respondent's parent corpora- tion, Zale, had a policy which, on paper, mandated the payment of prevailing area wages, the record evi- dence establishes that such policy was not system- atically implemented and no precedent was shown for any upward revision of the entire wage scale ap- proaching the magnitude of the one effectuated herein. We are similarly unimpressed with Respondent's attempt to give ameliorating weight to the fact that it refrained from telling its employees that the wage increases were related to the Union's campaign. On May 24, Landa, Zale's labor counsel, came from Dallas to Honolulu, where he spoke to employees concerning the Union's representation petition. Four days later, the entire wage structure was raised be- tween 33 and 40 percent. The fact that other compa- ny officials, not Landa, informed employees of the good news would not, in our view, prevent them from getting the message that the increase was Re- spondent's response to the Union's efforts. Further, we note that, when Landa initially spoke on union- related matters at an employee meeting on his first day in Honolulu, one of the principal questions asked of him was what basis was used in determining the wage scale. Landa's answer referred to "competi- tive" rates, which he then proceeded to implement in the next few days. In Skaggs Drug Centers, Inc., 197 NLRB 1240 (1972), enfd. 84 LRRM 2384, 72 LC ¶13,951 (9th Cir. 1973), we granted a bargaining order where the only unfair labor practice found was a general pay in- crease which, while substantial, was of considerably more modest degree than the one implemented herein. There, we fully explicated our reasons for finding our traditional remedies to be insufficient for the purpose of adequately iemedying this type of un- lawful employer activity. The identical considera- tions are applicable herein. Accordingly, we find that by refusing the bargain- ing request of the Union which represented a majori- ty of its employees in an appropriate unit and, there- after, granting wage increases under the circumstances described above, Respondent violated Section 8(a)(5) and ( I) of the Act, and that a bargain- ing order is necessary and appropriate to protect the majority sentiment expressed through authorization cards and to otherwise remedy the violation commit- ted. We further find that under the principles set forth in Trading Port, Inc., 219 NLRB 298 (1975), and The Kroger Co., 228 NLRB 149 (1977), Respon- dent had a duty to bargain with the Union as of May 28, 1976, the date on which Respondent committed its unfair labor practice which undermined the Union's majority status and made the holding of a fair election improbable.2 3 CONC L.SIONS OF LAW 1. Respondent is an employer engaged in com- merce within the meaning of Section 2(6) and (7) of the Act. 2. The Union is a labor organization within the meaning of Section 2(5) of the Act. 3. By interfering with, restraining, and coercing its employees in the exercise of rights guaranteed by Section 7 of the Act, as found above, Respondent has engaged in unfair labor practices within the meaning of Section 8(a)(l) of the Act. 4. By refusing. upon request, to bargain in good faith with the Union as the representative of its em- ployees in the unit found above to be appropriate, Respondent has engaged in unfair labor practices within the meaning of Section 8(a)(5) and (1) of the Act. 5. The aforesaid unfair labor practices are unfair labor practices affecting commerce within the mean- ing of Section 2(6) and (7) of the Act. : Member rruesdale would date the bargaining order from May II. 1976, the date on which the lInion, with a card majority. requested recogni- tion and bargaining, which request Respondent declined (Chandler Motors, Inc. 236 NL.RB 1565 (19781 1283 DECISIONS OF NATIONAL LABOR RELATIONS BOARD THE REMEDY Having found that Respondent engaged in certain unfair labor practices, we shall order it to cease and desist therefrom and to take certain affirmative ac- tion designed to effectuate the purposes and policies of the Act. Having found that Respondent unlawfully refused to bargain with the Union as the exclusive represen- tative of its employees in an appropriate unit, we shall order it, upon request, to bargain collectively with the Union and, in the event an understanding is reached, embody such understanding in a signed agreement. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Re- lations Board hereby orders that the Respondent, Honolulu Sporting Goods Co., Ltd., a Subsidiary of Zale Corporation, Honolulu, Hawaii, its officers, agents, successors, and assigns, shall: i. Cease and desist from: (a) Granting wage increases to its employees for the purpose of influencing their selection of a labor organization as their bargaining representative; pro- vided, however, that nothing herein shall be con- strued as requiring Respondent to vary or abandon any benefits heretofore established. (b) Refusing to bargain with the Union as the ex- clusive representative of a majority of its employees in the below-described bargaining unit, found appro- priate under Section 9(b) of the Act: All full-time and regular part-time warehouse- men and truckdrivers employed by Respondent at its facility located at 2868 Kaihikapu Street, Honolulu, Hawaii; excluding office clerical em- ployees, guards and supervisors as defined in the Act. (c) In any like or related manner interfering with, restraining, or coercing its employees in the exercise of the rights guaranteed them by Section 7 of the Act. 2. Take the following affirmative action necessary to effectuate the policies of the Act: (a) Upon request, recognize and bargain with the Union as the exclusive bargaining representative of the employees in the above-described appropriate unit and, if an understanding is reached, embody such agreement in a written signed contract. (b) Post at its warehouse facility in Honolulu, Ha- waii, copies of the attached notice marked "Appen- dix." 24 Copies of said notice, on forms provided by the Regional Director for Region 20, after being duly signed by a representative of Respondent, shall be posted immediately upon receipt thereof, and shall be maintained by it for 60 consecutive days thereaf- ter, in conspicuous places, including all places where notices to employees are customarily posted. Rea- sonable steps shall be taken by Respondent to insure that said notices are not altered, defaced, or covered by any other material. (c) Notify the Regional Director for Region 20, in writing, within 20 days from the date of this Order, what steps Respondent has taken to comply here- with. 24 In the event that thth Order is enforced by a judgment of a United States Court of Appeals. trie words in the notice reading "Posted by Order of the National L abor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." APPENDIX NOTICE To EMPLOYEES PosrFED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government WE WILL NOT grant our employees wage in- creases for the purpose of influencing their choice of a labor organization as their bargain- ing representative. WE WILL NOT refuse to bargain with Hawaii Teamsters and Allied Workers, Local 996, Inter- national Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, as the exclusive representative of our employees in the appropriate unit noted below, with respect to rates of pay, wages, hours, or any other terms or conditions of employment. WE WILL NOT in any like or related manner interfere with, restrain, or coerce our employees in the exercise of any rights guaranteed to them by the National Labor Relations Act, as amended. WE WILL, upon request, bargain collectively with the said Local 996, as the exclusive repre- sentative of our employees in the appropriate unit noted below, with respect to rates of pay, wages, hours, and all other terms and conditions of employment and, if an understanding is reached, embody such understanding in a signed agreement. The appropriate unit is: All full-time and regular part-time warehouse- men and truckdrivers employed by us at our warehouse facility located at 2868 Kaihikapu 1284 HONOLULU SPORTING GOODS CO., LTD. Street, Honolulu, Hawaii; excluding office clerical employees, guards and supervisors as defined in the Act. All our employees are free to become, remain, or refrain from becoming or remaining members of the above-named or any other labor organization. HONOLULU SPORTING GOODS Co.. LTD. A SUBSIDIARY OF ZALE CORPORATION DECISION STATEMENT OF THE CASE MAURICE M. MILLER. Administrative Law Judge: Upon a charge filed July 22, 1976, and duly served, the General Counsel of the National Labor Relations Board caused a complaint and notice of hearing dated November 29, 1976, to be issued and served upon Honolulu Sporting Goods Co., Ltd., designated as Respondent or Honsport within this decision. Therein, Respondent was charged with the commission of unfair labor practices within the meaning of Section 8(aX I) and (5) of the National Labor Relations Act. (61 Stat. 136; 73 Stat. 519.) Respondent's answer. duly filed, conceded certain factual allegations within General Counsel's complaint, but denied the commission of any unfair labor practice. Pursuant to notice, a hearing with respect to this matter was held on February 22 and 23, 1977 in Honolulu, Ha- waii, before me. The General Counsel and Respondent were represented by counsel. When the hearing began, General Counsel's representative moved to amend certain jurisdictional allegations within her complaint; Respon- dent's counsel, thereupon, conceded the correctness of par- ticular allegations which the permitted amendment had modified. Each party was, thereafter, afforded a full oppor- tunity to be heard, to examine and cross-examine witness- es, and to introduce evidence with respect to pertinent mat- ters. Since the hearing's close, briefs have been received from General Counsel's representative and Respondent's counsel; these briefs have been duly considered. Upon the entire testimonial record, documentary evi- dence received, and my observation of the witnesses, I make the following: FINDINGS OF FACT I JURISDICTION Respondent raises no question, herein, with respect to General Counsel's present jurisdictional claims. Upon the complaint's relevant factual declarations-more particu- larly, those set forth in detail within the lately amended second paragraph thereof-which Respondent's counsel currently concedes to be correct, and upon which I rely, I have concluded that Respondent herein was, throughout the period with which this case is concerned, and remains, an employer within the meaning of Section 2(2) of the Act, engaged in commerce and business activities which affect commerce within the meaning of Section 2(6) and (7) of the statute. Further, with due regard for presently applica- ble jurisdictional standards, I find assertion of the Board's jurisdiction in this case warranted and necessary to effectu- ate statutory objectives. I1 COMPLAINANT UNION Hawaii Teamsters and Allied Workers, Local 996, Inter- national Brotherhood of Teamsters, Chauffeurs, Ware- housemen and Helpers of America, designated as the Union within this decision, is a labor organization within the meaning of Section 2(5) of the Act, as amended, which admits certain of Respondent's employees to membership. 111 THE UN AIR LABOR PRACTICE CHARGED A. Issues This case presents two closely related substantive ques- tions, both of which have been thoroughly litigated. For present purposes, these questions may be summarized, gen- erally, as follows: I. Whether Respondent's management representa- tives granted Honolulu warehouse workers and their firm's truckdriver substantial wage increases consis- tently with a revised wage progression schedule based upon job tenure-despite the firm's receipt of prior notification that complainant Union had petitioned this Board for certification as such workers' collective- bargaining representative-for the purpose of fore- stalling the designation of the Union, by such workers, as their representative. 2. If so, whether Respondent should be directed to recognize and bargain collectively with the Union herein-retroactively from the date when the chal- lenged wage increases were granted-based upon that organization's prior procurement of designation cards signed by a majority of Respondent's workers within a warehouse and truckdriver unit concededly appropri- ate for collective-bargaining purposes. With respect to General Counsel's first contention, Re- spondent concedes that various challenged wage increases were granted but seeks a determination that such wage in- creases had been previously promised and would have been granted consistently with Respondent's commitment and previously followed practice, without regard for the pendency of the Union's representation petition. Further, Respondent contends that General Counsel's presentation provides no persuasive support for the Union's majority representation claim: that the Union had never formally requested recognition: that, consequently, Respondent's management representatives have never specifically re- fused to recognize the Union herein; and that Respon- dent's management, therefore, should be neither directed nor required io bargain collectively with with the labor or- ganization designated. 1285 DECISIONS OF NATIONAL LABOR RELATIONS BOARD B. Facts 1. Background a. Respondent's business Honolulu Sporting Goods Company, Ltd., a Hawaii cor- poration, is engaged in the retail and wholesale distribution of sporting goods, equipment, and related items. Since 1972, approximately, the firm has been a Zale Corporation subsidiary. Zale Corporation maintains substantially diversified re- tail merchandising establishments throughout the United States, Puerto Rico, Guam, and England. The firm's retail operations are conducted through merchandising groups, each of them headed by a group vice president. Within each merchandising group, Zale maintains operating divi- sions, each with its own president and staff; these manage- ment representatives are charged with responsibility for di- visional operations, subject to defined company policies and procedures. Throughout the period with which this case is concerned, Zale Corporation maintained some 17 divisions. Among these, the firm's sporting goods division maintained and operated more than 30 sporting goods stores, which provided a full line of sporting goods and other leisure-time products. Honolulu Sporting Goods Company, Ltd., functioning within its parent corporation's sporting goods division, currently maintains four retail stores within the State of Hawaii; two are located on Oahu, one on Maui, and one in Hilo. The firm, likewise, main- tains a wholesale "team sales" office, located within its Ho- nolulu warehouse facility. For present purposes, we are concerned, solely, with cer- tain developments, during the late spring months of 1976, specifically, which concerned Respondent's Honolulu warehouse personnel. b. Managerial personnel Throughout the period with which this case is con- cerned, Zale Corporation's group vice president, Marvin Rubin, held managerial responsibility, inter alia, for both the firm's sporting goods and jewelry divisions. Between 1974 and March 1976, Vernor Zinik, president of Zale Corporation's sporting goods division, functioned as Rubin's direct subordinate. William Gart, the Division's vice president in charge of operations, reported to Zinik, in Zale Corporation's managerial chain of command. Within the corporation's sporting goods division, throughout the period with which this case is concerned, Miles Baidack, Honsport's regional supervisor, functioned as Respondent's general manager. Between his November 1974 designation and March 1, 1976, Baidack reported di- rectly to Zinik, Zale Corporation's divisional president. Lawrence Yamaguchi functioned as Baidack's assistant; he was considered primarily responsible for Honsport's retail store operations. Alvin Moratin, Sr., was, throughout the period with which this case is concerned, Honsport's ware- house manager. c. Respondent's performance review and pay raise policy With respect to wages and salaries, Zale Corporation's policy and procedure manual provides, generally, for the payment of competitive wages based on area wage surveys. The manual mandates a systematic pay program, with pay ranges for each job based on the rates paid for similar positions within the local community. In this connection, the manual declares that: Surveys are conducted in various geographic areas to determine the proper pay range for the [relevant labor] grades. The pay ranges will vary throughout the coun- try depending on the prevailing pay scale in the local area. Zale Corporation's manual, further, requires performance reviews for employe-es, which their supervisors must con- duct periodically. The precise calendar "intervals" between performance reviews may vary within the divisions; corpo- rate policy, however, dictates such formal reviews at least once a year. Should a given worker's performance be deemed sufficient to qualify him or her for a pay increase, supervisors are directed to make recommendations to man- agement consistent with their determinations. Pursuant to Zale Corporation's policy mandate, Honsport's management representatives, Baidack and Yamaguchi, had-shortly before the period with which this case is concerned--formulated pay scales for their firm's warehouse personnel. The pay sclaes, with a designated October 1, 1975, effective date, had been separately drafted for warehousemen, on the one hand, and for Respondent's warehouse clerks and truckdriver, on the other. For ware- housemen, Respondent's management had set a $2.40 per hour starting rate, which matched the State of Hawaii stat- utory minimum rate; nine hourly rate increments, rising to $3.70 per hour after 51 months of full-time service, had been established. The first step, which provided for a 15- cent raise following completion of the warehouseman's 3- month probationary period, was to be "automatically" granted; further raises at 6-month intervals were to be based upon merit, with set increments for personnel who might be considered worthy, pursuant to Respondent's 6- month performance reviews. These reviews were to be conducted on April Ist and October Ist, yearly. Employees with 6 months of service following their last previous raise could, thereby qualify for a further raise, within the rate range previously noted. With respect to Respondent's head shipping clerk, head receiving clerk, and truckdnver, Baidack and Yamaguchi had set a $2.60 hourly rate paya- ble after three months, with 10 raises within the range pos- sible at 6-month intervals thereafter; the maximum $4.10 hourly rate was to be payable after 63 months of full-time service. All raises, within this rate range, were to be merit raises. While a witness, Baidack conceded that, when his firm's October 1, 1975, warehouse pay scale was formulated, he had "combined" a rate structure which had been devel- oped, several months previously, for Zale Corporation's Dallas, Texas, warehouse personnel, with a rate structure which Warehouse Manager Alvin Moratin, Sr., had pro- vided. So far as the record shows, however, Respondent's 1286 HONOLULU SPORTING GOODS CO., LTD. October 1975 pay scale formulations had not been derived from surveys calculated to determine prevailing pay scales for warehouse personnel, specifically within Honolulu, Hawaii's labor market. d. Zale Corporation's managerial reorganization On March I, 1976, Jerrold Blumenthal replaced Vernor Zinik as Zale Corporation's sporting goods division presi- dent. Concurrently, certain changes were effectuated with respect to divisional line supervision, inter alia, Respon- dent's general manager, who had previously reported to Divisional President Zinik directly, was notified that he would be immediately responsible to William Gart, the division's vice president. e. Zale Corporation's management representatives visit Respondent Between March 8 and 14, 1976, President Blumenthal and Vice President Gart visited Hawaii, where they re- viewed Honsport's situation. They visited Respondent's stores and conferred extensively with General Manager Baidack and Respondent's subordinate managerial person- nel. The subjects canvassed compassed regional opera- tions, personnel, compensation levels, performance re- views, and merchandise problems. During their first conversation-so Gart credibly testi- fied-Respondent's general manager reported that he had not yet conducted his scheduled semiyearly performance reviews. His divisional supervisor directed him to review Respondent's personnel promptly; further, Baidack was di- rected to forward his reviews, plus Zale Corporation's "Form 515's" containing his recommendations with re- spect to raises, so that Respondent's parent corporation could take proper steps in that regard. Vice President Gart, so his credible testimony shows, had-some time previous- ly, following his 1973 designation presumably-decreed a divisional policy whereby workers would be reviewed twice yearly in March and September, so that recommended pay changes could be effectuated during April and October pay periods. When he learned that General Manager Baidack had scheduled April and October performance reviews, Gart directed him to "get on to the division schedule" forthwith, and to transmit his performance reviews and Form 515's thereafter. Respondent's general manager was directed, inter alia, to put Honsport's retain store sales per- sonnel on commission. So far as the record shows, how- ever, Respondent's October 1975 rate ranges for Honolulu warehouse personnel were never specifically discussed. Before their Hawaii visit concluded, Blumenthal and Gart notified Respondent's general manager that his future performance would be scrutinized closely, and that he should "shape up" forthwith, failing which he might find his future with the Company jeopardized. On March 25, following his return to Dallas. Vice Presi- dent Gart prepared a comprehensive I l-page memoran- dum, directed to both Baidack and Yamaguchi: therein, he detailed various merchandising and managerial "problem areas" which, within his view, required consideration and correction. With respect to Respondent's Honolulu ware- house, Baidack was directed to make certain physical changes and to modify certain merchandise storage, han- dling, and security procedures. No comments were prof- fered, however, with regard to warehouse personnel com- pensation levels. f. Respondent's performance review and pay raise recommendations On April 10, Respondent's warehouse manager conduct- ed some performance reviews which covered four of Re- spondent's five warehousemen, together with Honsport's single truckdriver. These reviews, however, did not cover Respondent's complete warehouse complement. Those re- viewed were warehousemen Hasegawa, Leomo, Ragasa, and Yamamoto, plus truckdriver Takahara. The firm's fifth warehouseman Timothy Culkin, had been hired for regular part-time work less than a month previously; he had not yet completed his probationary period. Honsport's two warehouse clericals, likewise, were not reviewed. Carol James, the firm's inventory control clerk, was, presumably, then on maternity leave. However, no rationale for Mora- tin, Sr.'s failure to review Alvin Moratin, Jr., then Honsport's freight claims clerk, has been proffered for the present record. Moratin, Sr.'s reviews were promptly sub- mitted to Respondent's general manager. Thereupon, I find, Baidack prepared form 515's which presumably re- flected his pay raise recommendations for Respondent's warehouse personnel. Meanwhile, however, Honsport's warehouse manager, following his April 10 performance reviews, had promised his warehouse subordinates wage increases; Moratin, Sr., had cited no specific raise figures. Within a short time after April 10, Respondent's general manager transmitted form 515's for Honsport's warehouse personnel to Vice President Gart; however, these "Employ- ee Status Record Forms" were transmitted without their supportive performance reviews. g. Zale Corporation's reaction While a witness, Vice President Gart testified, without effective contradiction, that Baidack's form 515's submit- ted for Respondent's warehouse personnel were returned to Honolulu by mail on or about Thursday, April 15, with his personal handwritten note declaring that Respondent's general manager had recommended "inadequate" ware- house raises, within his view. The sporting goods division vice president, concededly, kept no copy of his covering note. His failure, in this re- spect, reflected a deviation from his regular parctice. When Baidack's Honsport files were reviewed, subsequently, Gart's handwritten note could not be found. Arguably, Re- spondent's failure to produce such documentation, suppor- tive of Gart's testimony, might warrant some present doubt regarding that testimony's probative weight. The record, however, reflects no forthright or credible denial proffered by Baidack that his submitted form 515's, for warehouse personnel particularly, had indeed been returned. He con- ceded, while a witness, that he had subsequently asked Controller Mar:in why his recommendations had been re- jected. Upon this record, Vice President Gart's testimony, 1287 DECISIONS OF NATIONAL LABOR RELATIONS BOARD generally, impressed me favorably; his proffered recollec- tions in this regard have therefore been credited. Within a memorandum dated April 30, Baidack finally replied to Vice President Gart's previously forwarded March 25 com- munication. With respect to his superior's directives and suggestions related to Honsport's warehouse specifically, Respondent's general manager reported that "all changes designated in the warehouse" were currently in process. Regarding two matters which Zale Corporation's vice pres- ident had discussed, specific replies were proffered; Bai- dack' memorandum, however, made no reference to com- pensation recommendations for warehouse personnel. On May 10, approximately, Jerry Martin, Zale Corporation's sporting goods division vice president and controller, left Dallas, Texas, for Hawaii. The record, herein, provides no comprehensive recapitulation with re- gard to his visit's purpose; Respondent's testimonial and documentary presentation, however, warrants a determina- tion which I make that, among other things, Martin hand- carried "some 515's" which Baidack had previously sub- mitted. Within a subsequent May 12 memorandum, directed to Baidack, Gart complained that, despite the April 30 memo- randum which Respondent's general manager had sent him, he still lacked information with regard to certain ques- tions raised during his [Gart's] March visit and subsequent March 25 communication. Inter alia, the sporting goods division's vice president noted that "some 515's" had been returned, through Vice President and Controller Martin, because he [Gart] did not understand them. The record, however, warrants a determination which I make, that Gart's questions were specifically related to Baidack's pro- posed compensation adjustments for assistant managers and department heads. The vice president's May 12 memo- randum made no reference to Honsport's proposed ware- house compensation changes. 2. Complainant Union's representation petition a. Complainant Union's contact with Respondent's workers Shortly before these several company developments, sometime on Thursday, May 6, 1976, Business Agent Har- land Reed of the Union had spoken with several Honsport warehouse workers. While conversing with union members at a nearby completely unrelated facility, whom the Union represented, Reed had been notified that Respondent's warehouse personnel lacked a collective-bargaining repre- sentative. He had, thereupon, visited Respondent's ware- house, where he had conferred briefly with several workers. Reed had distributed union designation cards and had sug- gested a further meeting at 4 o'clock that same day, in a nearby drive-in restaurant. Four Honsport warehousemen met with the Union's business representative, pursuant to his suggestion, follow- ing the conclusion of their May 6 working day. Reed dis- cussed the Union, detailed some Union benefits, and de- scribed his organization's designation card. He declared that, should a sufficient number of cards be signed. he would request the Union's recognition, but that a represen- tation election would "probably" be necessary. Inter alia, Reed directed Respondent's warehousemen to disregard his designation card's reverse side; thereon, language whereby a different, though related, labor organization would, purportedly, have likewise been "authorized" to represent card signers had, mistakenly, been printed. Fur- ther, so the record shows, Reed discussed the Union's initi- ation fees. Warehouseman Hasegawa testified that the Union's business representative had declared, with respect thereto, that "if we [Respondent's warehouse workers] turned the company union," initiation fee payments would be waived, and that "after the company turned union" anybody else would be required to pay. Reed, when quer- ied further by General Counsel's representative, testified as follows: Initiation fee? I told them that nobody pays initiation fees if we go through the-if they don't recognize us, we go through an election and we win, we start to negotiate for them, and nobody is going to pay any initiation fee until a contract is signed, and all new employees that is hired after the contract is signed be- tween the union and the company will be paying initi- ation fees. I also told them, "Because you are the ones who wanted this union in there, in here, that's why the union don't charge you initiation fee." During this meeting, three warehousemen-Hasegawa, Yamamoto, and Ragasa-completed, signed, and dated union designation cards. Warehouseman Leomo had al- ready partially completed and signed his card but added the date, plus his job classification, during their drive-in restaurant discussion. The Union's business representative then collected four completed cards. b. Complainant Union's petition filed Shortly after noon on Monday, May 10, Reed filed a representation petition (Case 37-RC-2245) with this Board's Subregional Office; therein, the Union sought cer- tification within a bargaining unit defined to encompass "regular full time and part time truckdrivers and ware- housemen" within Respondent's Honolulu warehouse, save for "office" clericals and certain conventionally excluded classifications. The Union described its petition as consti- tuting its request for recognition, within the bargaining unit previously defined. Respondent's warehouse personnel, following the com- pletion of their May 10 shift, met with the Union's business representative for a further discussion at Jumbo's Drive-In restaurant. The record warrants a determination, which I make, that the firm's fifth "regular part time" warehouse- man, Timothy Culkin, was present. Following a brief dis- cussion, during which the Union's business representative substantially recapitulated his May 6 remarks regarding a designation card's significance, Culkin, I find, signed a card. Respondent's counsel, when he cross-examined Reed and Hasegawa, particularly, sought to impugn their testi- mony that CaJlkin had, indeed, signed and delivered his designation card on May 10, correctly dated. Since the Union's business representative never submitted Culkin's card to this Board's Subregional Office representative be- 1288 HONOLULU SPORTING GOODS CO., LTD. fore their next subsequent contact 4 months later, the card in question could conceivably have been completed, signed, and backdated shortly before its September 10 sub- mission. When requested to report what Culkin looked like, Reed provided a generalized, somewhat questionable description, with respect to which Hasegawa's witness- chair recollection varied. Considered in totality, however, the record does warrant a determination, which I make, that Culkin signed a May 10th designation card. Reed's explanatory testimony-that Culkin's card had been re- tained within his "organizing" file at the Union's head- quarters because the representation petition which it would have supported had already been filed, because that peti- tion, when filed, had been supported with four designation cards which he [Reed] then considered sufficient to demon- strate the organization's majority representative status, and because he believed, therefore, that no further "showing of interest" would be required--rings true. General Counsel and the Union cannot be faulted for their failure to pro- side Culkin's corroborative testimony. Rather, I note Re- spondent counsel's failure to produce testimony from Cul- kin, presumably a readily available witness, calculated to contradict Reed's proffered recollection and documentary submission. Following his receipt of Culkin's signed card, the Union's business representative, so I find, cautioned Honsport's warehousemen that they should "watch out" for company questions and maneuvers calculated to sub- vert their presumptive desire for union representation. Upon this note the meeting concluded. Sometime subsequently, I find, the Union's business rep- resentative telephoned Baidack; Respondent's general manager was notified that the Union's representation peti- tion had been filed, Reed'a testimony with regard to their further conversation, which I credit in this connection, warrants a determination, which I make, that the Union's spokesman claimed to represent a majority of Honsport's warehouse workers; Respondent's recognition of the Union was requested. Reed's proffered recollection, partic- ularly with regard to this telephone conversation with Re- spondent's general manager, was, within my view, suffi- ciently positive. He testified that he communicated with Baidack shortly following a fruitless personal visit to Re- spondent's premises, either during the mid-afternoon of May 10, or sometime during the morning of Tuesday, May 11. While a witness, Baidack could not, himself, recall the date on which the Union's business representative tele- phoned precisely; nor could he recall whether the Union's recognition had been requested. Upon this record, Reed's testimony, within my view, merits credence. In material part, Respondent's general manager notified Reed that, when Respondent received its copy of the Union's repre- sentation petition, that document would be referred to Zale Corporation's management representatives, for whatever response they might consider necessary. c. Respondent's notification given to Zale Corporation's management Respondent's general manager, testifying consistently with his best recollection, recalled that Honsport received its formal notice with respect to the Union's petition 2 days after Business Agent Reed's telephone call-thus, on Thursday, May 13, presumably. Thereupon, with a telex message, he promptly notified his Zale Corporation superi- ors. Previously, within this decision, reference has been made to Zale Corporation's sporting goods division con- troller, Jerry Martin, who, so the record shows, had reached Hawaii several days previously. The present rec- ord is silent with respect to any communication between Martin and Respondent's general manager regarding Reed's telephone call or the Union's petition. On Friday, May 14. Vice President Gart placed a conference call to Respondent's general manager, with President Blumenthal of Zale Corporation's sporting goods division and Norman Landa, Zale Corporation's assistant general counsel for la- bor relations, participating. Inter alia, Baidack was queried with regard to when he had first herad about the Union's petition; further, he was asked why he had not telephoned Vice President Gart promptly. Respondent's general manager replied, so Gart's credible testimony shows, that he had not considered the matter "important" before he received the Board Subre- gional Office's official document. Baidack was notified that Assistant General Counsel Landa would visit Hono- lulu shortly. He was directed to refrain from questioning Honsport's wolkers and to take no action whatsoever which might "create problems" while "sitting tight" pend- ing Landa's arrival. 3. Respondent's reaction to Complainant Union's petition a. Norman Landa visits Hawaii On Sunday, May 23, Landa, pursuant to Vice President Gart's prior suggestion plus President Blumenthal's confir- matory directive, reached Honolulu; he brought with him, from Zale Corporation's Dallas headquarters, so I find, some wage rate data supplied by the corporation's home office wage and salary administrator, which purportedly reflected wage rate ranges currently being utilized for warehouse workers by Sears, Roebuck & Company and J. C. Penney Company, Inc., within their Honolulu facil- ities. The record, herein, warrants a determination, which I make, that various management representatives within Zale Corporation's several divisions have historically solic- ited such wage rate data from their particular area's com- petitive firms. Pay schedules for divisional personnel, based upon such solicited data, have periodically been drafted and revised conforming with a company policy which calls for the payment of so-called "competitive rates" within a particular facility's relevant labor market. The wage data which Assistant General Counsel Landa had procured, a priori, from his Dallas, Texas, source, how- ever-with particular reference to Sears' and Penney's Ho- nolulu warehouse rate rantes-had reflected merely their entry-level and maximum pay rates. The record warrants a determination, which I make, that Landa expected to pro- cure further, more detailed data. During a May 24 Monday morning conversation with Baidack, Landa discussed the situation which the Union's representation petition had generated. He declared his con- 1289 DECISIONS OF NATIONAL LABOR RELATIONS BOARD cern because Honsport's warehouse personnel had been promised wages, during the course of their prior April per- formance reviews, which had not yet been granted. Having reviewed Respondent's various pay scales currently in force for sales people as well as warehouse workers, Landa declared his view, inter alia, that Honsport's warehouse personnel were underpaid; he suggested a current wage survey. Zale's assistant general counsel named certain per- sons connected with several local business operations with whom he proposed to communicate; Baidack was request- ed to provide further names, specifically, personnel direc- tors connected with other local businesses which main- tained warehouse facilities. With particular reference to the Union's representation petition, Baidack testified that Landa had declared, during their conversation, his belief that Respondent would not "lose this case" which the Union had brought. Further, Baidack recalled a comment by Zale's assistant general counsel that "in all likelihood we would commit unfair la- bor practices" while winning the case. When General Counsel's representative first sought to question Baidack with regard to Landa's May 24 remarks, Respondent's counsel noted a protest in his client's behalf, contending that Assistant General Counsel Landa's state- ments constituted confidential communications between Zale Corporation's lawyer and Respondent's general man- ager, with respect to which Respondent could now proper- ly claim privilege. General Counsel contended that no priv- ilege could be claimed, since Landa's remarks had been closely related to Respondent's developing plan for the commission of unfair labor practices. Respondent's claim of privilege was denied. Federal Rules of Evidence, Rule 501. Upon reconsideration, my ruling is reaffirmed. Re- gardless of my determination's correctness, however, I note further that Respondent's counsel subsequently proffered Landa's testimony, both with respect to this May 24 con- versation and with regard to relevant developments there- after. Thereby, clearly, Respondent's claim of privilege, whether or not meritorious, was consciously waived. Then, so Baidack testified, Landa provided him with a booklet which described contrasting statements and conduct con- sidered permissible and/or proscribed for management representatives concerned with union representation cam- paigns. Respondent's general manager was told to comply with the booklet's directives. When queried further with regard to Landa's precautionary remarks, Baidack recalled statements: that we could not talk directly te the people pro or con on the union; we could only state the case of the com- pany and list the benefits that the employees derived working for the Zale Corporation. More points along those lines . . . He gave me the Zale Corporation booklet on how to deal with labor unions which have all the do's and don'ts in it ... Landa, when subsequently summoned as Respondent's witness, conceded a conversational "unfair labor practice" reference but denied making any comment that Respon- dent, confronted with the Union's petition, would trans- gress permissible limits. When requested to detail his May 24 conversation with Baidack, Landa testified as follows: We were talking about giving the increases, and I told him that again, that we were between a rock and a hard place; that if we gave the increases we could face possible unfair labor practice charges, and that if we didn't give them we could face unfair labor practice charges .... Q. And [do] you recall what, if anything, Mr. Bai- dack said in response? A. Shrugged his shoulders. Q. Did you tell Mr. Baidack, "We're going to com- mit unfair labor practices?" A. I did not. Q. During your conversation with Mr. Baidack, did you give him any reference materials with respect to do's and don'ts" A. Yes, I did. Q. And did you give him any advice with respect to what he should not do in dealing with the employees? A. I did . . . That happened on the 24th, Monday, in Mr. Baidack's office. I told him and Mr. Moratin [Senior] that they could not promise the employees benefits or grant increases to dissuade them from going union; they could not threaten them with plant closing or make any other threats. They could not talk to the employees or ask questions concerning their union sympathies, and that they could not discrimi- nate against them because of their union activities if they knew of them . . . I told them that if an employ- ee wanted to talk to them voluntarily and freely, they could listen, but they could not draw the employee out. I told them that if the employees asked them any questions with regard to their personal feelings, that they could go ahead and comment as long as there was no promise or threat contained. With matters in this posture, I am satisfied that Baidack's specific testimony regarding Landa's conceded "unfair la- bor practice" comment reflects a misconstruction of that comment's purport and thrust. Possibly, Respondent's gen- eral manager may have misconstrued Landa's comment when it was made; possibly, however, his testimonial re- capitulation really reflects a currently rationalized recollec- tion derived from less-than-perfect memory, which subse- quent developments may have colored. Whatever the situation, I am satisfied that Landa' proffered recollection, particularly with regard to their May 24 morning conversa- tion, merits credence. Between 9 and 10 o'clock, after his conversation with Respondent's general manager, Landa spoke to Honsport's warehouse workers. Following Baidack's introduction, Landa reported the Union's petition; noted the possibility that a representation vote would be conducted; declared that a Board hearing would be held to determine who would vote and who would not vote; notified his listeners that they were free to vote for or against union representa- tion; and delcared that the law protected them in their right to do so. Warehousemen Yamamoto and Hasegawa, together with Respondent's general manager, were ques- tioned with regard to this meeting. Their composite recol- lections with respect to what transpired, however, were lim- !290 HONOLULU SPORTING GOODS CO. LTD. ited. Ms factual determinations herein derive from Landa's comprehensive testimony. Before the meeting concluded, I find, truckdriver Takahara questioned Landa with respect to how Respondent determined its compensation schedule for warehouse work. Zale's assistant general counsel re- plied, so I find, that the Company's policy was to pay "competitive rates" within the area where compensable work was being performed. Originally, while a witness, Ha- segawa recalled Takahara questioning Landa with regard to how he could compare Honsport's warehouse pay scale with "mainland" warehouse rates. He [Hasegawa] could not recall, however, how the subject had been raised: his recollection with regard to Landa's reply was not solicited. Upon this record, Landa's recollection, with respect to the matter, has been credited. Takahara, so Zale's assistant general counsel recalled, proffered no further comment. Upon this note, presumably, the meeting concluded. Directly thereafter, Landa placed a long distance tele- phone call to Vice President Gart. The lawyer's credible, corroborated testimony with regard to the substance of his verbal report, reads as follows: I told Mr. Gart that I had arrived in Honolulu, that we met with the employees in a meeting that morning: that we had meetings, further meetings [set for] that afternoon with members of [Respondent's Honolulu] law firm; that based on what we had previously ob- tained from Penney's and Sears, that I thought that the wage rates we were paying in Honolulu were low, and that I would get back to him. The sporting goods division's vice president requested Lan- da merely to keep him informed with respect to further developments. b. Respondent's new wage sunrvey Throughout the balance of Monday, May 24, and the following day, Assistant General Counsel Landa, with Baidack's help, sought to determine prevailing rates of pay and rate ranges, within the Honolulu labor market, for warehouse personnel. Inter alia, they communicated with a Hawaii Employer's Council representative; they were pro- vided with data which compassed certain "low, median, and high" rates currently being paid truckdrivers and warehousemen by five designated retail establishments. Further, both men conferred face to face with local person- nel managers or directors for Sears, Woolworth's, and J. C. Penney stores. With their survey completed, Baidack and Landa proceeded to formulate new rate ranges for Honsport's warehousemen, warehouse clerical workers, and truckdriver. c. Landa's report to Zale Corporation's management Thereafter, on Wednesday, May 26, Landa telephoned the sporting goods division's vice president. When queried with regard to Landa's report, General Manager Baidack testified that Gart was told: [it] looked like we would have to grant a substantial increase to these [warehouse] personnel, and there wsas no way to get around it; that we were, in fact, under- paying according to equivalent jobs in the area: and that if swe would stand any chance against the union, this would be the only way we could do that. Further, Baidack testified that Landa supplied Gart with proposed "low" and "high" hourly rate figures for both of Respondent's required warehouse rate ranges, merely. He [Baidack] declared that Gart had not signified his concur- rence directly, but that he had ultimately communicated his "approval" during a subsequent May 27 or May 28 telephone conversation. During cross-examination, however, Baidack could not recall precisely how many times Landa had telephoned his divisional superior. He speculated that "two to four" calls had been placed. He could not recall specific conversations or specific phrases, conceding that he could merely recapi- tulate the "general conteit" of Landa's telephoned reports. When summoned later in Respondent's behalf, Zale's as- sistant general counsel testified at length, with Vice Presi- dent Gart's substantial corroboration, regarding these tele- phone calls. His proffered recollections read as follows: I told Mr. Gart that we had obtained the results of the Hawaii Employer Council survey: that along with the Penney's and Sears rates we had obtained, that I felt we were low. I made a recommendation that the wage rate be adjusted, and then I read off what I suggested or what I recommended to Mr. Gart .... Mr. Gart asked me if it would be competitive. I told him we would probably not be the highest paid warehouse in Honolulu, but we would be in the ballpark. He then asked me. "Are we going to have any problems with it?" I told him that we were really between a rock and a hard place. The employees had been previously re- viewed, that they were expecting raises, and that if we did not give them raises, that there was a good possi- bility that unlair labor practice charges would be filed for not giving the raises. On the other hand, I told him that if we gave the raises, we could also face the possi- bility of unfair labor practice charges, but that in my opinion the risk of the latter was lesser than the risk of the former because it was within the company's policy of making the surveys, that the employees, themselves, had been told that they were free to vote either way that the) wanted, and that no election was imminent. I also told him that because we had given the employ- ees The employees had been reviewed and had been promised wages, that that was also a factor; that it was my legal opinion that if we did we would not be com- mitting an unfair labor practice . . . Mr. Gart asked me. "Can we wait." I said, "No. I would like a deci- sion immediately." He replied, "Go ahead and make the change." Confronted with patent discrepancies between Baidack's and Landa's proffered recollections. I find the assistant general counsel's testimonial recapitulation more worthy of credence, for several reasons: First: I note Baidack's final concession, despite his purportedly positive direct testi- mony, that he could not recall Landa's specific language but merely its general tenor. When queried during General Counsel's redirect examination, with respect to whether Landa had said ant thing regarding a union, Baidack could 1291 I)E('ISIONS OF NATIONAl, IABOR RELATIONS BOARD merely recall the lawyer's comment that "there was a good possibility the election would happen" with results which could not be gauged. Second: Vice President Gart's notes taken during the conversation in question reveal, despite Baidack's contrary recollection, that Ianda had then pre- sented him with two completely detailed rate ranges for Honsport's warehouse personnel, rather than with their minimum and maximum rates, merely. Third: I note that some 7 months before this case was heard, during July 1976, specifically, Baidack had resigned his position as Honsport's regional supervisor. The record, considered in totality, warrants determinations, which I make, that Vice President Gart had, long before his regional supervisor's resignation, strongly criticized the latter's performance rec- ord; that Baidack's subsequent dealings with Zale Corporation's management representatives and some Honsport personnel following his resignation had, tempo- rarily, at least, been marred by tension: and that Respon- dent's former general manager had, for a time, considered himself seriously aggrieved thereby. Baidack's witness- chair demeanor-- which I have retrospectively evaluated with these developments in mind persuasively suggests that his testimonial recapitulations, wherever they differ from Landa's, may reflect his rationalized recollections, merely, based upon some memories which personal "after- thoughts" could have colored. Landa's version of his MaN 26 conversation with Vice President Gart merits credence, in my view. d. Respondent's contacts fwith concerned workers Respondent's revised pay scales for warehouse person- nel, with respect to which Vice President Gart had noted Zale's concurrence, provided substantial raises for Honsport's concerned workers. These changes should be noted. With respect to warehousemen, Respondent's previously defined starting rate [$2.40 per hour] was raised by $.90, becoming $3.30 per hour. For nine successive steps, set at 6-month intervals thereafter, Respondent replaced succes- sive $.15 hourly rate raises with a progressively graduated series of rate increments ranging from $.17 to $.24 per hour. The firm's new rate range maximum, payable after 51 months of full-time service, became $5.11; this repre- sented a $1.41 increase, beyond the firm's previously de- fined $3.70 rate range maximum. With respect to Honsport's warehouse clerks and truck- driver, comparative entry-level rates, derived from the firm's previously defined and revised rate ranges, have not been provided for the present record. For II successive steps, set at 6-month intervals thereafter, however, Respon- dent replaced successive $.15 hourly rate raises with a pro- gressively graduated series of rate increments ranging from $.18 to $.27 per hour. The rate payable after three months of service became $3.57; this represented a $.97 raise over the defined $2.60 hourly rate previously declared payable after Respondent's probationary period. Honsport's new rate range maximum, payable after 63 months of full-time service, became $5.75; this represented a $1.65 raise be- yond the firm's previously defined $4.10 maximum hourly rate. For Respondent's warehousemen, the various rate range modifications noted reflected prospectively payable gross hourly rate increases, varying from 33 percent to 38 per- cent of the firm's prex iously defined rate range steps. With respect to Honsport's warehouse clerks and truckdrivers, new step rates, which would range from 34 percent to 40 percent higher than comparable steps within the firm's pre- viously defined rate range, were promulgated. Having procured Gart's permission to raise warehouse compensation levels consistently with these newly formu- lated pay scales, Landa suggested that Respondent's gener- al manager should meet with Honsport's warehouse per- sonnel to describe their newly formulated rate range structure. Pursuant to Landa's suggestion, Baidack drafted some notes, which would cover his prospective remarks. Then, on Friday, May 28, Respondent't general manager summoned his firm s warehouse personnel. They were re- minded that their performance records had been reviewed during April 1976. and that they had "all" been recom- mended for merit raises. Baidack's listeners were told, fur- ther. that, when their April 10 performance reviews were conducted, the wage schedules for Honsport's warehouse were being reviewed at Zale Corporation's Dallas head- quarters; Respondent's general manager commented that, while a revised wage rate structure had not been completed in timely fashion, their new rates would be made effective retroactively, with a May I date. Additionally, Respon- dent's warehouse workers were told that their new rate structure, based upon a survey of comparable jobs, would be competitive with wage rates payable for similar posi- tions. within the State of Hawaii specifically. No references to the Union's pending representation pe- tition or some possible representation vote were made, however, during the meeting now under consideration. Summoned as General Counsel's witnesses, both Bai- dack and warehouseman Hasegawa testified that while Re- spondent's general manager had addressed the group both Landa and Warehouse Manager Moratin had been pres- ent. While testifying subsequently in Respondent's behalf, however, Zale Corporation's assistant general manager de- clared categorically that he had deliberately refrained from attending this particular conference. When queried, then, with regard to his reason, Landa testified as follows: I had previously spoken to the employees on Monday. We were talking about giving raises. I had spoken to them about the possibility of the union election, that they were free to vote either way they wanted to, and I didn't want to be there when they were discussing the raises because I did not want them to think the union had anything to do with it . . . I had told them on Monday about the union petition, that there was going to be a hearing to determine who would vote and who would not vote. At that time I told them that they were free to vote for [the] union or against the union, but the law protected them in their rights to do so, and I did not want to be present at the time the raises were announced because of my previous meet- ing with the employees. Baidack's testinonial reference to Landa's presence, dur- ing this May 28 meeting, struck me as purely perfunctory; 1292 HONOLULU SPORTING GOODS CO.. lTD. his recapitulation, with respect to what was said, reflects no comments chargeable to Zale's assistant general counsel. And Hasegawa's testimony, particularly with regard to Takahara's question and Landa's purported reply, reflects some possible confusion on his part between what tran- spired during Respondent's May 24 meeting and May 28 developments. Landa's testimonial denial that he was pres- ent on May 28, within my view, merits credence. Directly following their May 28 meeting, warehouse manager Moratin told Honsport's warehouse workers separately-what their new wage rates would be based upon Respondent's wage survey, the firm's newly formu- lated rate ranges, and their respective periods of service. Warehouseman Yamamoto, Respondent's sole worker questioned in this connection, could not recall an', refer- ence to the Union, by Moratin. Sr.. while he [Yamamoto] was being notified regarding his raise. e. Respondent processes Takahara's loan applic alio With respect to certain related developments during the May 24 - 28 penod with which we are now concerned. Baidack testified, without contradiction, that Landa. dur- ing one conversation, had asked whether he IBaidack] felt there was any reason "other than monetary" that might have persuaded Honsport's warehouse workers to seek union representation. Respondent's general manager had replied that he did not know but "believed" there were no other reasons. When Zale's assistant general counsel asked. then, whether he knew who might have "gone to the union" seeking unionization. Baidack had speculatisvcl noted the possibliity that truckdriver Takahara might have done so. According to Baidack, Landa had commented then that they "really couldn't go out and find out directlx" whether Takahara had been responsible. Assistant Mlan;g- er Yamaguchi, so Baidack testified, had thereupon been requested to determine "indirectly" what Takahara's role. if any, had been. The following day. Baidack notified Zale's assistant general counsel, so his undenied testinions shows, that Takahara had applied for a loan one week pre- viously from Zale Corporation's Dallas-based emploxees' credit union. According to Baidack's recollection: Mr. Landa said that if we pushed the loan through. it would probably go a long way to swaxing Tommx Takahara if he had been, in fact. the one insvolved in seeking the union. At which time a phone call sas made to Dallas by Mr. Landa. I do not recall specifi- cally who he spoke to . . ... He told (the pairt called] that we had a union problem or potential union probh- lem here in Hawaii; that it appeared that loom x Tla- kahara could be influential in the case: that it sAould behoove us to put through this loan as quickl? as ps- sible. The record warrants a determination, which I make. that Takahara's loan application, which might otherwise habce been processed routinely within a 2 or 3-week period. u as thereupon given expedited consideration. IThe truckdriner's loan check from the credit union reached Baidack's desk on Monday. May 31. While a witness, Vice President Gart testified credlibih and without contradiction that before this, he personally had sometimes taken action calculated to speed up credit union processes in connection with personal loan applica- tions. The sporting goods division's vice president cited several instances when he had "walked a check through" personally. after being notified that some "problem" ex- isted and that the loan applicant needed his requested funds forthwith. Gart disclaimed any knowledge with re- gard to I akahara's loan particularly but declared that Landa's conduct had not lacked precedents. Nothing within the present record. however, would war- rant a determination that truckdriver Iakahara was ever told his loan application had been processed with particu- lar expedition. 4. Reprtsent;tion case proceedings On June 1. 1976. pursuant to notices previously given. this Board's Subregional Office conducted a hearing on the Union's representation petition. Ihe parties stipulated that Respondent's full-time and regular part-time warehouse- men and truckdrivers within Its Honolulu warehouse facil- ity. save for "office clerical" employees. guards, and statu- tory supervisors, constituted a unit appropriate for collective-bargaining purposes. I he Union contended, however. that warehouseman Richard Moratin, newly hired, and freight claims clerk Alvin Moratin. Jr., should be excluded because thex are the sons of Alvin Moratin. Sr.. Respondent's warehouse manager. Respondent sought their inclusion, contrariwise. Respondent's representatives contended further that freight claims clerk Moratin. Jr.. together with inventor, control clerk Karen Schubach. should be included within their firm's w arehouse unit as plant clericals. The Union took no position with regard to these contentions. When the complaint case sith which we are now concerned was heard. teslimonial and documentary evidence revealed that Karen Schubach had ceased working for Respondent with- in a fc w eeks after this Board's hearing on the Union's representation petition. She had been hired. so the records show, to replace temporarils flonsport's regular inventors control clerk. ( arol Ja mes. then on maternitx leave. Subse- quentlN. uittlii a Jui I [)ecisioi and l)irection of Election issued hb the Board's Rei ional Director with jurisdiction. %'arehouse M.ilanLger Mloratin. Sr.'s sons were found "in- cludable" within the l ni nm's petitioned-for bargaining unit, both plant cr-lical workers. pre, iouslv noted. wsere lihke ise found propel I inch ided witk in Itonsport's ware- house complement 5. ('omplainant ;L mon's reaction .1i Retp'Vudtw' iil')r or re ceive ilt leir rars'.h I hroughoutr thc perilod with which we have been con- ci'rnied. Responldent i.illlrillt.ed hiweekly pay periods. which. so the iecii shhow s, terminated on alternate Fri- dlas: on the iolIlowinr Ihiur sdas or Fridavs, Respondent's wa;rehouse workers receis ed their pa'checks. [)urint! the )croiid with which we are presently con- cerled,. Respondent's blxeteklx pax periods terminated on 1293 DECISIONS OF NATIONAL LABOR RELATIONS BOARD May 28 and June 11, 1976, respectively. The record war- rants a determination, which I make, that, presumably on June 3, Respondent's warehouse workers were paid for the 2-week period which had ended May 28, on the basis of their "old" pre-April 10 rates of pay. However, with respect to their next pay period, namely, the 2-week period with a June 11 closing date, the firm's warehouse workers were paid consistently with Respondent's newly formulated rate ranges; their checks, further, included retroactive pay for two prior pay periods running back to May I., separately computed at their newly set rates. Honsport's five senior warehousemen received hourly rate raises, dependent upon their periods of service, which ranged from $.92 to $1.22 per hour. Warehouseman Richard Moratin, with a May 4. 1976, date of hire, was granted Respondent's newly formu- lated service entry rate. Takahara, Respondent's truckdriv- er, received a $1.48 raise. Alvin Moratin, Junior, received a $.35 wage increase. The record does not reveal Inventory Control Clerk Schubach's modified pay; when Carol James subsequently resumed work in Respondent's warehouse, on July 5, 1976, she received a $1.31 raise over her previous pay rate. Herein, General Counsel's documentary submis- sion, derived from Respondent's records, reveals that the firm's wage rate adjustments in some cases may have devi- ated slightly from those which its newly formulated rate ranges would presumably have required. Warehousemen Yamamoto and Ragasa, so the record shows, were granted raises within Honsport's relevant rate range for their job classification, properly geared to their periods of service: Richard Moratin was correctly granted compensation which matched the firm's new entry-level rate. Timothy Culkin, however, was granted a rate properly payable after 3 months of service, though he had not, by May I. finished his probationary period. Warehousemen Hasegawa and Leomo were given raises correctly geared to their periods of service but derived from Respondent's revised ware- house clerical rate range: the record suggests, however. that, subsequent to May I, they may have been performing clerical duties. Alvin Moratin, Jr., with 2 years and 8 months of prior service, in toto, had worked slightly more than 3 months before May I as Respondent's freight claims clerk; nevertheless, he was assigned a wage rate within the clerical rate range, purportedly payable after 9 months of service. Together with these presumptively bene- ficial wage level changes, however, Respondent's manage- ment made two less generous miscalculations. Takahara. despite II years of service, was raised to a compensation level within his rate range, payable after 57 months of ser- vice; he was not granted his rate range maximum, which he should have been granted, until 6 months later. Carol James, with a nominal 21-month gross service record when she resumed work in July 1976, was granted a raise com- mensurate with her service record within the warehouse- men's rate range; consistent with Respondent's new clerical rate range, she could have been given 10 cents more per hour. The Union's business representative testified credibly and without contradiction that, following the June I repre- sentation case hearing, he continued to call Jumbo's Drive- In restaurant meetings for Respondent's warehouse work- ers. However, when these workers finally received their ret- roactive raises, so Business Agent Reed's credible testi- mony shows, they no longer responded when notified of the Union's scheduled meetings. According to Reed, only one worker, whose name he could not recall, reported. b. Complainant Union's charge On June 21, 1976. the Union's business representative signed a formal Board charge, wherein Respondent was charged with the commission of 8(a)(1) and (5) statutory violations, dating back to June I 1, specifically. The Board's record, however, shows that this charge was filed On July 22. No rationale for the Union's presumptive failure to file its charge promptly has been proffered for the present rec- ord. Conceivably, the charge's date notation, showing that Business Agent Reed had signed it on June 21, may reflect a simple draftsman'" or typist's mistake. The charge could have been signed on July 21; then it could have been filed the following day. While a witness, however, Reed prof- fered no such contention. On January 10, 1977, this Board's Regional Director notified the Union's counsel that, since a complaint and notice of hearing had been issued based upon the Union's July 22, 1976, charge, the representation petition previously filed would be dismissed, subject to reinstatement, should such action be deemed ap- propriate, upon the Union's application following some disposition of the present complaint proceeding. C. Discussion and Conclusions Consistent with well-settled decisional doctrine, this Board has noted frequently that wage increases granted during union organizational campaigns may not be consid- ered, per se, statutorily proscribed. The Board's conclusions as to whether such wage increases or benefits conferred have transgressed permissible limits must derive, rather, from subsidiary determinations, based upon each case's particular circumstances, with respect to whether the con- cerned emploNer's grant was calculated to interfere with the self-organizational rights of workers or to thwart a la- bor organization's campaign for representative status. N. I .B. v. Exchunge Parts Co., 375 U.S. 405 (1964); Cen- tralia Fireside Health. Inc. dh, a The Fireside House of Cen- tralia, 233 NLRB 139. 140 11977), and cases therein cited. Mr. Justice Harlan, in the Supreme Court's Exchange Parts decision, noted that: Ihe precise issue [which this case presentsl is whether [Section 8(a)( I)] prohibits the conferral of [economic] benefits. without more, where the employer's purpose is to affect the outcome of the (representation] election .... We think the Court of Appeals was mistaken in concluding that the conferral of employee benefits while a representation election is pending. for the pur- [pose of inducing tenplovees to vote against the union, does not "interfere with" the protected right to orga- nize . . . We have no doubt that [Section 8(a)(l)1 pro- hibits no' only intrusive threats and promises but also conduct immediately favorable to employees which is uinderrak(A l n h the e. press purpose of impinging upon their / eedomn of chicne for or against uionionization and is 1294 HONOLULU SPORTING GOODS CO.. LTD. reasonably calculated to have that effect. [Emphasis supplied.] This Board, with judicial concurrence, has long recognized that the statute, thus construed, places many concerned employers in difficult positions when business circum- stances would dictate some revision of their wage struc- tures following their receipt of notice with respect to repre- sentation proceedings filed. McCormick Longmeadow Stone Co., Inc., 158 NLRB 1237, 1241-43 (1966). Compare Sta- Hi Division, Sun Chemical Corporation v . N.L.R.B., 560 F.2d 470 (Ist Cir. 1977) The Singer Company, Friden Divi- sion, 199 NLRB 1195, 1196 (1972). In McCormick Long- meadow Stone, supra at 1242, Trial Examiner Reel defined the statute's mandate---with Board concurrence Posi- tively: his formulation read as follows: An employer's legal duty in deciding whether to grant benefits while a representation case is pending is to determine that question precisely as he would if a union were not in the picture. If the employer would have granted the benefits because of economic cir- cumstances unrelated to union organization, the grant of those benefits will not violate the Act. On the other hand, if the employer's course is altered by virtue of the union's presence, then the employer has violated the Act, and this is true whether he confers benefits because of the union or withholds them because of the union. [Emphasis supplied.] However, determinations thus required. with respect to whether some particular benefit had been conferred "be- cause of economic circumstances unrelated to union orga- nization" or derived from a concerned employer's decision which had been "altered by virtue of the union's presence" primarily, cannot be lightly reached. When financial re- wards-pay raises or fringe benefits--have been granted workers, within a situational context which reflects statuto- rily proscribed statements or conduct, conclusions regard- ing the concerned employer's statutorily proscribed "pur- pose" may be readily drawn. Likewise, when managerial declarations or conduct-which might not, themselves, call for statutory proscription-nevertheless reflect a con- cerned employer's campaign to forestall unionization, the presence of some forbidden motive, for benefits conferred during a representation case's pendency. may reasonabl\ be deduced. In Exrchange Parts Co., 376 U.S. 405. 410 (1964), the Supreme Court declared, with respect to such determinations, that: It is true, as the court below pointed out, that in most cases of this kind the increase in benefits could he regarded as "one part of an overall program of inter- ference and restraint by the employer." ... and that in this case the questioned conduct stood in isolation. Other unlawful conduct may often be an indication of the motive behind a grant of benefits while an election is pending, and to that extent it is relevant to the legal- ity of the grant: but when as here the nmotiet i.s otherwrise established, an employer is not free to violate Section 8(a)(l) by conferring benefits simply because it re- frains from other, more obvious violations. IEmphasis supplied.] And this Board has frequently found benefit grants proper- ly subject to statutorv' proscription, consistent with this Su- preme Court language. because their "nature" and "tim- ing" persuasively demonstrated their character as responses to some l bor organization's representation cam- paign. See. e.g.. Montgomery Ward & Co., Incorporated 220 NLRB 373 (1975), enfd. 554 F.2d 996 (10th Cir. 1977); cf. Laars Engineers, Inc., 142 NLRB 1341, 1344-45 (1963), enfd. on this point 332 F.2d 664 (9th Cir. 1964). in this connection. In recent sears, however. several decisions have reflected this Board's recognition, with judicial concurrence, that its decisional principle-whereby concerned employers, con- strained to determine whether benefits should be granted during a representation case's pendency. must determine that question precisely as the+! would if a union were not in the picture will sometimes generate managerial dilem- mas. See, e.g.. Sla-Hi Division. Sun (Chemical Corporation v. N L.R.B., 560 1.2d 470 (Ist Cir. 1977), enfg. 226 NLRB 646 (1976): The Singer (Companv, Friden Division, 199 NLRB 1195. 1196 (1972). In Sun ('henical. supra at 474. the court of appeals commented that: We are not unsympathetic with an employer who. having decided to increase his employees' wages, finds himself tr'ing to navigate a "perilous" course between the Sc lla of a violation of the Act for granting a wage increase to his employees when a representation elec- tion is pending and the Charybdis of a violation of the Act for withholding such an increase when an election is pending. This Board's decisions, however, have suggested several "escape" routes whereby such putative dilemmas may be avoided, For example. the Board notes, within its Singer Compani decision, that--while grants or promises of bene- fits during a critical preelection period will be considered. prima face,. statutonly proscribed--concerned employers may escape statutory sanctions. by coming forward with some explanation. other than a representation vote's pen- denc'. for the timing of their particular benefit's grant or proclamation. See, for example. C('ntralia Fireside Health, Inc.. 233 N LRB 139. 140 (1977)1: MAic, MeasuremcLnt~, 233 NL.RB 76. 77 (1977); Aircraft HIdro,,-orrmrng. In.. 221 NLRB 581. 585 586 (1975). In short: Whenever General Counsel's presentation. regarding some particular benefit's nature, significance and timing, can be considered suffi- cient to provide a primna facic demonstration of statutorily proscribed interference, the "burden of proceeding" will necessarily be shifted: respondent firms, then, must first establish that their challenged benefit grant was consistent iwith a prev iouslx formulated program or prior practice. and. secondl. , justif? the temporal coincildence between some labor organization's hid for representative status and their benefit's conlferral. (ompare C)olonial Haven .Nurxing Ho,nc. Inhi.. 218 N'LRIB 1(X)7. 1008. 1017. fn. 5, (1975). enfd. in material part 542 F.2d 691 (7lh ('ir. 1976). in this con- nection. [o put the matter differentl . respondent firms charged with benefit grants presumptixels conferred for some "ex- press purpose" statutorils proscnbed. must demonstrate that such grants. regardless of their nature and timing 1295 DECISIONS OF NATIONAL LABOR RELATIONS BOARD which could be suspect, really reflect no pnor "course al- teration" motivated by a labor organization's presence. In most cases, such defensive demonstrations have en- compassed testimonial and documentary proffers calling for determinations: first, that challenged benefit conferrals had been based upon the designated respondent's regular practice or based upon plans specially formulated before any labor organization's campaign had commenced or be- came known: second, that some notice regarding a pro- spective grant, based upon such a respondent's previously formulated plan or regular practice, had been communicat- ed to concerned employees, preferably before any labor organization's known advent; third, that procedures subse- quently followed and benefits finally conferred had been consistent with the particular respondent firm's regular practice or previously formulated program. I. Respondent's pay raises The present record clearly warrants a determination, which I make, that, during the period with which we are concerned, Respondent's compensation policy did indeed derive from established practices and procedures which predated the Union's representation bid. Zale Corporation's policy and procedure manual, throughout the period with which we are concerned, had called for periodic performance reviews, pursuant to which qualified workers might be granted raises within prescribed rate ranges. Those rate ranges, formulated to be generally "competitive" with prevailing wage rates currently being paid for comparable positions within the local community. have historically been derived from area wage surveys. Zale Corporation's manual, so far as the record shows, pre- scribes no fixed time interval within which wage surveys previously conducted should be reviewd, reconsidered, or brought up to date. Presumably, renewed surveys have been conducted whenever, in management's judgement, conditions within a particular labor market have persua- sively suggested their desirability. At Honsport. General Manager Baidack had, consistent with Zale Corporation's manual directive, formulated October 1975 rate ranges for Honolulu warehouse persorinel. T hose ranges had ostensi- bly been based upon previously collected survey data. I he fact that Baidack's purported survey data may not have reflected correctly the local pay scales prevailing for ware- house personnel in Honolulu's labor market specifically cannot, in my view, detract from their presumptively "ob- jective" character; their validity, however, will be consid- ered further in this decision. Respondent's written "Ware- house Personnel Pay Scales" policy had, finally. provided for semiyearly April I and October I performance reviews, which would be prerequisites for raise recommendations. While the present record provides no persuasive clue rela- tive to Honsport's prior October 1975 compliance with its formally promulgated compensation policies, there can be no doubt that such policies do provide a quintessential background for subsequent developments. with which we are presently concerned. Directly following Warehouse Manager Moratin's April 10 performance reviews Respondent's warehouse workers had been notified that raises, based upon their meritorious performance records, would be granted. Concededly, no specific raise figures had been mentioned. When Baidack shortly thereafter sent Vice President Gart his pay raise recommendations, however, wage increments computed in conformity with Honsport's October 1975 rate ranges had been specified. These developments had clearly preceded Business Agent Reed's initial May 6 conferences with Re- spondent's warehouse workers. Vice President Gart could conceivably have "acquiesced" promptly, with respect to Baidack's April 10 raise recommendations; had he done so, no problem worthy of present Board cognizance would subsequently have been generated. When Zale's sporting goods division vice president returned Baidack's recom- mendations, however, while declaring them "inadequate" in his view, his determination necessarily set the stage for subsequent developments, which have generated the pres- ent controversy. With matters in this posture, there can be no doubt that, so far as Honsport was concerned, two gen- erally recognized preconditions for wage increases free of statutory 'taint had been satisfied. Raises for Honolulu warehouse personnel had been recommended, conforming with a previously determined company policy, and Re- spondent's concerned workers had been told that wage in- creases based on merit would be forthcoming, long before Honsport's management learned that the Union claimed representative status. Considered in totality, however, the present record clear- I' warrants a determination, which I make, that Respon- dent's warehouse raises, when finally granted, derived from substantially revised rate ranges formulated, concededly, during a representation petition's pendency. Since most of the firm's raises granted under such circumstances ran con- siderably higher than the step increases which Respon- dent's general manager had previously recommended, General Counsel's representative seeks a determination, substantially, that such raises, when granted, had not been "consistent" with Honsport's previously promulgated per- formance review and compensation program. Respon- dent's counsel contends, nevertheless, that his client's vari- ous raises had been granted in conformity with "established company policy" whereby workers were sup- posed to be paid at rates competitive with those being re- ceived by other workers performing similar work in their local communities. This contention, in my view, raises a different question, which I purpose to discuss further in this Decision. And, mindful of this situation, General C(ounsel's representative would now have this Board sim- ply infer that Respondent's course of conduct had been specifically' designed to persuade concerned employees that wage increases had been granted, and would be granted, thereafter, without any necessity for union representation. Upon this record, however, General Counsel's conten- tion, in my view, carries no persuasive thrust. While Re- spondent's rate range revisions, coupled with raises pur- portedly granted consistently therewith, may have followed hard upon management's acquisition of knowledge with respect to the Union's campaign, the factual record, in my view, will not preponderantly sustain a determination that the firm's challenged course of conduct had been cons- ciously "undertaken" with a statutorily proscribed "ex- press" purpose. My conclusion, substantially, that Respon- 1296 HONOL[ ULU SPORTING GOODS CO.. I.TD. dent's defensive presentation, with regard to management's motive for challenged conduct, has persuasively overcome General Counsel's prima facie case derives from several considerations. First: I note that Respondent's May 28 wage increases, with May I retroactive dates, though concededly "substan- tially greater than many increases (which warehouse em- ployees) had received" previously. derived from revised rate ranges, based upon Assistant Cieneral Counsel Landa's concluded wage survey: that survey had been con- ducted. consistent with Zale ('orporation's previously es- tablished policy, specifically to facilitate the formulation of rate ranges which could be considered "competitive" with those governing the compensation of warehouse workers. generally, within the Honolulu labor market Essentially,. therefore, Respondent's raises, when promulgated, reflect- ed corporate management's "lawful attempt to correct an inequity" which General Manager Baidack's prior neglect had generated. When formulating his October 1975 rate ranges, Baidack had, so he testified, relied upon Zale Corporation's previously determined rate range for Dallas. Texas, grade 12 warehousemen, plus further data, never specified, which Warehouse Manager Moratin had pur- portedly supplied. The present record, however, warrants no determination whatsoever regarding the identity of Moratin's presumably local sources: nor will it warrant de- terminations with respect to his data's then current rele- vance or reliability. With respect to Baidack's purported reliance upon Zale Corporation's Dallas, Texas, warehouse scale, I note record documentation which reveals the corporation's September 1. 1975, rate range, for "Gtrade 12" Dallas warehousemen; that previously determined range was substantially higher than Baidack's October I. 1975 formulation. In Dallas, Zale's newly hired warehouse- men were, then, being paid $3.14 hourly; Baidack had, nevertheless, set a $2.40 statutory minimum rate. His pro- mulgated October 1975, warehouse rate range provided for compensation after 27 months of service which matched Dallas' minimum rate. Dallas warehousemen could qualify for Zale Corporation's maximum $3.69 hourly rate follow- ing 30 months of service; in Honolulu, Honsport ware- housemen could not qualify for their compensation schedule's maximum $3.70 hourly rate until after 51 monthrs of service. Thus, should this Board consider a determina- tion warranted, arguendo, that Respondent's general man- ager might reasonably have considered current Dallas, Texas, pay scales relevant when drafting his October 1975 rate ranges, there would be clear warrant for a further de- termination that Baidack must have relied upon patently obsolete data. Further, I note officially that the Federal Government considers Honolulu, Hawaii. a high cost-of- living area, wherein compensation levels, generally'. run higher than "mainland" rates paid for comparable work From all this, I conclude that Baidack's October 1975 warehouse pay scales, when formulated, were clearl' less than competitive in the Honolulu labor market: certainly' 6 months later their gross failure to provide competitive compensation consistent with corporate policy could have been readily perceived. However, Respondent's general manager, so far as the record shows, never considered a renewed warehouse wage survey. centered on local firms. which might conceivably dictate rate range revisions, nec- essar,. Vice President (Gart had, during his March 1976 visit. noted Baidack's previously tolerated deviation from the March-September performance review schedule which, pursuant to his direction. Zale's sporting goods division generally followed. He had specifically directed Respon- dent's general manager to "get on to the division schedule" forthwith: Baidack. however, had not complied. When flonsport's belated April 10 form 515 raise recommenda- tions were finally ubmnitted. (art had. so I have found, labelcd them "inadequate" promptly: he had returned them for revision The vice president's reaction had predat- ed the Utnion's designation card solicitation; clearly his re- quest for more realistic raise recommendations had not been motivated therebv. Nevertheless, bet veen April IS and May 10. Respon- dent's general manager had taken no steps whatsoever. so far as the record shows. calculated to suggest compliance with his divisional supervisor's directive. Thus. when con- fronted shortly thereafter with with word of the Union's representation bid, Zale Corporation's management repre- sentatives were presented with choices to be made between three conceivable courses: (I) Vice President Gart could conceivably have reversed his April 15 decision: Baidack's previousl, recommended raises, despite their derivation from two carelessly formulated rate ranges and their clear failure to match competitive Honolulu wage levels. could, nevertheless, have been granted: (2) Respondent could have decided to postpone or suspend all further action with respect to warehouse raises despite Moratin. Sr.'s prior no- tice to subordinates that wage increases would be granted. coupling that decision with some public declaration which reflected its desire to avoid the appearance of statutorily proscribed interference with a possible representation vote. (Company StIa-Hi Division. Sun Chemical Corporation v. I...R.B., 560 F.2d 470 (Ist Cir. 1977)., enfg. 226 NLRB 646. 648 (1976); The Singer Companv Friden Division, 199 NLRB 1195, 1196 (1972). and (3) the firm could conduct a current up-to-date wage survey. which Baidack had plainly neglected to conduct: warehouse rate ranges based thereon could then be devised, and raises calculated conformably therewith could be granted. Zale Corporation's manage- ment representatives cannot be faulted, in my view, for choosing the latter course. The firm's assistant general counsel, with Vice President Gart's concurrence, merely pursued to completion the course of conduct which General Manager Baidack should have pursued, consistent with company policy, before the iUnion's campaign for representation rights began. Thus, no determination could reasonably be considered warranted. in mi view, that Respondent's May 28 wage increase erants reflected a course "altered by virtue fo the union's presence" wholly or partially. McCormick Long- meadow Stone ( o. Inc . vupra. Nor could a determination he considered warranted. in my view, that Respondent's course of conduct, though "immediately favorable" with respect to warehouse personnel, had been "undertaken with the e'pr'is purpove of impinging upon their freedom of choice" relative to unionization. Exchange Parts Co., su- pra. Assistant General (ounsel Lianda may well have be- lieved that warehouse raises granted consistent with his re- 1297 DECISIONS OF NATIONAL LABOR RELATIONS BOARD vised rate range recommendations might conceivably gen- erate unfair labor practice charges: concededly, Vice Presi- dent Gart was told that a corporate decision to grant sub- stantial raises during a representation proceeding's pendency would require a difficult. potentially risk) choice. The lawyer's professional counsel, however, could hardly be considered a conscious concession. that such raises, because of their sizable "nature" and "timing" sole- ly, would necessarily reflect some statutorily proscribed motivation or that Board charges based thereon would necessarily be considered meritorious. Second, I note further that Respondent has not been charged herein with "other unlawful conduct" which could "indicate" statutorily proscribed motives behind the firm's substantial retroactive raises; nor have Respondent's possi- bly questionable motives been "otherwise" demonstrated within General Counsel's presentation. Compare .L. R.B. v. Exchange Parts Co., 375 U.S. 405, 406 407. The Supreme Court, therein, noted that respondent employer had "granted" and "announced" certain fringe benefits within a situational context which encompassed managerial decla- rations clearly reflective of the firm's disparagement re- garding unionization. Rather, the record, herein, warrants a determination, which I have made, that Zale's assistant general counsel, during his May 24 remarks before Honsport's warehouse personnel, offered no comments whatsoever revelatory of Respondent's reaction to the Union's petition. Later, having won Vice President Gart's concurrence with regard to substantial raises ior the firm's warehouse personnel, Landa deliberately refrained from attendance dunng the workers' May 28 meeting. when General Manager Baidack reported that retroactive raises would be granted, described Respondent's basis for their determination generally, and referred his listeners to Ware- house Manager Moratin for further details. Landa with- held his presence, so his presumably self-serving, but nev- ertheless credible, testimony shows, because he had previously discussed the Union's representation petition with Respondent's workers; and because, mindful of this, he wished to preclude any possibility that Respondent's warehouse personnel, with him present, might "associate" their raises with the Union's pending bid for representative status. Consistent with Landa's purpose. Respondent's general manager, concededly, mentioned neither the Union's campaign nor any prospective representation vote when describing his firm's retroactive raise program. In short, Respondent's management representatives were, so the record shows, consciously trying to deal with their firm's "economic exigency" lawfully. Having de- termined to grant substantial raises calculated to correct a clearly "inequitable" business situation traceable to Gener- al Manager's Baidack's prior misfeasance, Honsport's management, so I have found, deliberately refrained from comments, however mild or factual, which might have di- rected the employees' attention to the union aspect of the matter" with reasonably foreseeable consequences. Com- pare McCormick Longmeadow Stone Co., Inc.. supra at 1238 and 1242-43. Therein, this Board found that a respondent firm had improperly conditioned wage increase grants "which could have been lawfully instituted without refer- ence to the union" when it notified concerned workers di- rectly that prospective ra ses would be withheld unless their possible collective-bargaining representative, con- cerned with a pending representation case, would waive its right to file later representation vote objections or Board charges based there )n. No comparable statements or con- duct reasonably calculated to suggest or imply that Re- spondent's workers might be well advised to forswear union representation can properly be charged to Zale Corporation's counsel or Honsport's managerial spokes- men. This Board has, of course, held heretofore--twice at least, so far as I can determine-that fringe benefits con- ferred or reaffirmed specifically to correct a presumptive "inequity" negligently generated or to match benefits pre- viously conferred on workers elsewhere merit statutory proscription. Howexer, these cases, in my view, may prop- erls be considered c istinguishable. In Montgomeitrv Ward and (o.. Incorporated, 187 NLRB 956 (1970), the designated respondent's labor relations manager had during the critical period preceding a sched- uled representation vote reaffirmed a specific fringe bene- fit, previously promulgated and generally provided throughout his firm's multistate operations, which local management in a particular retail facility had mistakenly failed to provide. The record, considered in totality, re- *ealed, however. that the firm's labor relations manager had reaffirmed his company's negligently "overlooked" benefit policy. within a situational context which encom- passed several 8(a)(l) violations. Further, the Board found that Montgomery Ward's labor relations manager had, during a subsequent speech directed to concerned workers. specifically mentioned the fringe benefit reaffirmed, while prophesyting that his listeners would derive "absolutely nothing" from union representation. Herein, no concurrent unfair labor practices beyond Honsport's retroactive raises have been charged. Further, neither Zale Corporation's counsel nor Respondent's local management has been charged with statements or conduct calculated to suggest any significant relationship between their firm's newly granted raises and the Union's campaign or prospective representation case developments. In fEremont Manufacturing C'ompany, Inc., 224 NLRB 597. 602 603 (1976), enfd. 558 F.2d 889 (8th Cir. 1977), the designated respondent's management had, shortly follow- ing the commencement of a labor organization's represen- tation campaign. distributed a workers' handbook wherein various newly defined fringe benefits, never previously pro- vided at the particular facility concerned, were listed. The company's management contended that these new benefits had been provided because it had decided to provide work- ers at the facility concerned with the same benefits which their fellow workers at another corporate facility had previ- ously been given. However, this Board rejected the com- pany's defense. It noted, first, that no supportive documen- tation with respect thereto had been proffered for the record; second, that no legitimate business concerns, which might reasonably have dictated the implementation of nov- el fringe-benefit programs during a representation cam- paign, had been demonstrated; third, that such fringe ben- efits had been provided within a situational context which revealed further unfair labor practices: fourth, that no tes- !298 HONOLULU SPORTING GOODS CO., LTD. timony had been proffered calculated to show that new fringe benefits had been long planned or that their promul- gation was unrelated to management's knowledge that a designation card drive was in progress. Mindful of these considerations, this Board found the company's fringe ben- efit grants "designed to thwart" self-organization. Herein, however, Respondent's defensive presentation could hardly be considered comparably deficient. Docu- mentation generally supportive of Respondent's position has been proffered; no concurrent unfair labor practices, which could reasonably have provided some "indication of the motive" behind Respondent's raises, have been proven; testimony revelatory of Respondent's presumptively "legit- imate" business concerns, which might reasonably be con- sidered a sufficient justification for raises granted during a critical preelection period, has been proffered. More particularly, with respect to pay raises granted during a representation case's pendency which reflect a concerned firm's clear "departure" from prior wage in- crease practices, policies, or programs, this Board has, like- wise, twice at least, found Section 8(aX I) violations. Again, however, these cases, in my view, may properly be distin- guished from the case with which we are presently con- cerned. In Styletek, Division of Pandel-Bradford, Inc., 214 NLRB 736 (1974), enfd. 520 F.2d 275 (Ist Cir. 1975), the designat- ed respondent's management had, some time previously, promised workers "cost-of-living" raises comparable with raises which had previously been granted. Shortly before a scheduled representation election, however, Respondent had restructured job classifications and wage rates. Vary- ing wage increases consistent with the firm's restructured rate schedule had then been granted. The Board found these wage increases violative of law. It noted, first, that "job inequities and company growth" had been proffered as Respondent's proper "business justifications" for wage structure revisions; second, that Respondent had, never- theless, sought no remedy for these "problems" until a la- bor organization's representation campaign had been un- derway for some 3 months; third, that Respondent's workers had not been notified of Respondent's plan to res- tructure job classifications and wage rates until another month had passed; fourth, that Respondent's plan had been formally announced and implemented 2 months later, 2 weeks before a scheduled representation vote. Upon this record, the Board found that "inferences" warranted that Styletek's conduct had been motivated, partially at least, by an antiunion purpose. Herein, however, determinations have been found war- ranted that Zale's sporting goods division vice president, newly vested with direct "line" responsibility for Honsport's operations, had developed concern with regard to Respondent's warehouse wage structure, pursuant to which presumptively "inadequate" periodic raises had been recommended, sometime before the Union's designa- tion card campaign began. Confronted, thereafter, with a business situation which General Manager Baidack's prior reglect had generated and with respect to which requested remedial action had been inexplicably delayed, the divi- sional vice president had reacted promptly. True, the Union's petition had by then been filed. With a prospective representation vote foreseeable, Respondent was, however, required to refrain from conduct deliberately "undertaken" with a manipulative purpose, merely: the statute does not mandate paralysis. See N.L.R.B. v. Stvlerek, Division of Pandel-Bradford, In,., 520 F.2d 275, 280 (Ist Cir. 1975). Therein, the court of appeals commented that: Merely by coming on the scene and starting to orga- nize, a union cannot prevent management from taking reasonable steps to run its business properly. Respondent's management representatives, herein, pro- ceeded to conduct required wage surveys and formulate revised rate ranges forthwith; consciously, however, they sought to preclude any possible inference that wage in- creases based upon revised rate ranges had been timed de- liberately for the purpose of maximizing their manipulative "impingement" upo i Honsport's warehouse workers' free- dom of choice. In this connection, Assistant General Counsel Landa testified as follows: Q. Now, why, during your conversation with Mr. Gart on the 26th, did you tell Mr. Gart that you want- ed a decision right away rather than wait? A. I was concerned that if a decision was made to increase the wage rates, to change the rate structure, and it was done any later that we would be running into an election, and it would occur just before the election and interfere with the employees' rights .... Q. (By Mr. Jossem) Well, put it this way: Based on your knowledge and experience with Board proceed- ings, what would have happened if you had told Mr. Gart, "Take your time, Bill. Let us know when you have decided what you're going to do about the rais- es?" A. The decision [on the unit and the direction of election] could have been handed down by the Board by the time Mr. Gart had made up his mind .... A. It would have been grounds for an objection to the election. It would affect-would have affected the finality of the election one way or the other. Q. Was that the reason why you told Mr. Gart you wanted the decision right away? A. Yes. In Stvietek. this Board found-with judicial concurrence- that the respondent firm had not satisfied its heavy "bur- den to explain" why it had announced restructured wage rates and job classifications, together with wage adjust- ments based thereon, 2 weeks before a scheduled represen- tation vote. With respect to this Board determination, the court of appeals noted (Id. at 280) that: Wage increases and associated benefits may be well warranted for business reasons; still the Board is un- der no duty to permit them to be husbanded until right before an election and sprung on the employees in a manner calculated to influence the employees' choice. However, in nmy view, Respondent's management spokes- men herein have provided a factual justification for their challenged "timing." with respect to pay raises, sufficiently credible to preclude any conceivable "inference" consistent 1299 DECISIONS OF NATIONAL LABOR RELATIONS BOARD with General Counsel's contention that they were pursuing questionable tactics for a statutorily proscribed motive. No determination could reasonably be considered warranted, upon this record, that Respondent's responsible spokesmen had, like Styletek's management, deliberately timed sub- stantial wage increase grants with a knowing view toward their persuasive impact on workers who would shortly be required to choose for or against collective-bargaining rep- resentation. In Montgomery Ward & Co., Inc., 220 NLRB 373 (1975), Respondent's regional personnel manager had, sometime before the commencement of a labor organization's cam- paign, directed the firm's district managers to conduct area wage surveys; to revise their current rate ranges, based upon such surveys, so that Respondent could remain com- petitive with respect to wages; and to grant specific raises within such revised rate ranges, where warranted, consis- tent with a defined chronological schedule. Revised wage ranges for a particular retail facility had been recom- mended; however, precise limits with respect to these rate range revisions had not been specified. Respondent's re- gional management had noted its concurrence, however. with these less-than-precise recommendations. Shortly thereafter, a labor organization had requested recognition. When Respondent's local management representatives subsequently granted wage increases, they proceeded, so this Board found, without regard for certain determinative standards which Respondent's regional personnel manager had directed them to follow, and without regard for his directive's chronological specifications. Several raises, when finally granted, were presumptively greater than Re- spondent's program had purportedly mandated, while rais- es granted some other workers fell below supposedly com- petitive rates for comparable work. While conceding that Montgomery Ward's general decision to grant wage increas- es had been reached before any labor organization's cam- paign began and did not reflect a corporate response there- to, the Board found that, since various raises finally granted did reflect local management's deviations from previously defined standards, disregard for previously de- fined chronological limitations, and departures from previ- ously professed criteria, their "nature" and "timing" re- flected a response to the labor organization's campaign. With respect to Honsport, however, comparably signifi- cant deviations from newly revised rate ranges sufficiently egregious to warrant a determination that such rate range revisions were not, really, considered meaningful cannot reasonably be found. Warehousemen Yamamoto, Ragasa. and Richard Moratin were granted raises within their firm's relevant rate range, correctly computed. Culkin, though granted a rate proper payable after 3 months of service, despite a total service record which covered a lesser time span between his date of hire and his raise's May I retroactive date, had, nevertheless, substantially completed his probationary period by the time Respondent's pay- checks which reflected the raises were distributed. Ware- housemen Hasegawa and Leomo received raises correctly geared to their periods of service but derived from Respon- dent's revised warehouse clerical rate range; however, since the record does suggest that, subsequent to May I, they may have been "dual function" workers, performing some clerical duties, no determination that they were being ex- cessively compensated could reasonably be considered warranted herein. Alvin Moratin, Jr., was granted a new wage rate within Respondent's warehouse clerical rate range greater than his job service record within a clerical classification would presumably have warranted; his com- plete plant service record within warehouse job classifica- tions, however, would clearly have supported a rate better than $3.75 per hour. Truckdriver Takahara, who should have been raised forthwith to his rate range's maximum, instead received a raise to that rate range's penultimate step. In my view, however, none of the deviations was suf- ficiently irregular or sufficiently serious to warrant a deter- mination that Respondent's management had consciously granted raises based upon substantively irrelevant, or pure- ly personal, considerations. In short, Respondent's partial nonconformity witl- newly defined wage increase criteria, which Vice President Gart had approved, carries no per- suasive implication, in my view, that statutorily proscribed "interference" with the Union's campaign was intended, rather than valid raises. Stated conversely, nothing within the relevant "totality of circumstances" which surrounded Respondent's final June 1976 retroactive raise payments would, preponderantly, warrant a determination that such raises had not been validly granted. 2. Respondent's treatment of Takahara's loan request Having reached the conclusion herein set forth, I have considered, further, whether the record with respect to As- sistant General Counsel Landa's voluntary suggestion, that Takahara's pending request for a credit union loan should be given expedited consideration demonstrated Respon- dent's statutorily proscribed motivation for various pay raises challenged herein sufficient to warrant conclusions consistent with General Counsel's contention. I have con- cluded that it does not. General Counsel's presentation with respect to Takahara's loan request, in my view, lacks sufficient "makeweight" significance to carry the day for General Counsel's position. I note, first, that Landa's unde- nied telephone suggestion with regard to Takahara's loan request has not been challenged in General Counsel's com- plaint as separately violative of law. Further, no showing has been made that Respondent's truckdriver was ever no- tified with regard to Landa's voluntarily proffered recom- mendation. Finally, nothing in the present record suggests that Takahara himself ever drew relevant "inferences" from his credit union loan check's relatively quick delivery. With matters in this posture, Landa's conduct, in my view, could hardly be considered "reasonably calculated" to "impinge upon" Takahara's freedom of choice with respect to collective-bargaining representation. 3. Conclusions Essentially, this Board stands presented, upon this rec- ord, with a situation wherein Respondent's presumptive "purpose" or "motive" for challenged conduct must be de- duced solely from testimonial and documentary evidence which merely reflects substantially larger wage increases than Honsport's warehouse workers could realistically 1300 HONOl.tI IU SPORTING GOODS CO.,. LTD. have foreseen granted during a Board representation proceeding's pendency. No "other unlawful conduct" suffi- cient to provide a reliable indication with regard to Re- spondent's motive has been charged or proven; nor has any statutorily proscribed motive been otherwise demon- strated. Respondent's defensive presentation, proffered to support its contention that substantial raises were granted. despite a representation proceeding's pendency, specifical- ly to correct a discovered deviation from corporate wagie and salary policy, for which Honsport's local management had been responsible, has not been, in my view, persuasive- ly overborne. Years ago, Mr. Justice Frankfurter, speaking for the Su- preme Court in N.L.R.B. v. Donnellr Garment ( 'omrlani. 330 U.S. 219. 229 (1947), commented therein., with refer- ence to a somewhat different problem in deductive reason- ing, that: According to an early English judge. "The devil himself knoweth not the mind of man," and a modern reviewing court is not much better equipped to laN bare unexposed mental processes. Triers of fact for regulatory agencies certainly cannot claim immunity from the disability described. When, as here. Respondent's never-manifested motivation for bene- fits conferred during a representation case's pendency must be deduced ,o!e/l; from superficially equivocal con- duct. a trier of fact's presumed competence to draw "infer- ences" cannot. alone. generate the record preponderance required to support a conclusion favoring one determina- tion with respect to motive rather than another. The testi- monial and documentary preponderance required, rather. must he a demonstrable factual preponderance sufficient to support whatever dedulcti',e inferences may be sought. No such sufficient factual record, in my view. has been proMded herein. General Counsel's burden of proof, there- fore, cannot be considered satisfied; the present complaint. I find. must be dismissed. -laving reached this conclusion. I have not considered Respondent's furth r contentions: that the Union has failed persuasively t) demonstrate majority representative status within a bargaining unit properly defined: that the LUnion's designation card showing should, in any event, be considered tainted, consistent with the Supreme Court's Satair decision: and that no Gissel bargaining order, predi- cated solely upon the course of conduct challenged herein, would be warranted. [Recommended Order for dismissal omitted from publi- cation.) 1301 Copy with citationCopy as parenthetical citation