Heck's, Inc.Download PDFNational Labor Relations Board - Board DecisionsMar 3, 1969174 N.L.R.B. 951 (N.L.R.B. 1969) Copy Citation HECK'S, INC. Heck 's, Inc. and Food Store Employees Union Local No. 347, Amalgamated Meat Cutters and Butcher Workmen of North America , AFL-CIO. Case 9-CA-4429 March 3, 1969 DECISION AND ORDER BY MEMBERS BROWN, JENKINS, AND ZAGORIA On May 29, 1968, Trial Examiner James T. Barker issued his Decision in the above-entitled proceeding, finding that the Respondent had engaged in and was engaging in certain unfair labor practices and recommending that it cease and desist therefrom and take certain affirmative action, as set forth in the attached Trial Examiner's Decision. He also found that the Respondent had not engaged in certain unfair labor practices alleged in the complaint and recommended that such allegations be dismissed. Thereafter, the General Counsel, and the Charging Party filed exceptions to the Trial Examiner's Decision and supporting briefs' Pursuant to Section 3(b) of the National Labor Relations Act, as amended, the Board has delegated its powers in connection with this case to a three-member panel The Board has reviewed the rulings of the Trial Examiner made at the hearing and finds no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Trial Examiner's Decision, the exceptions, the briefs, and the entire record in the case, and hereby adopts the findings, conclusions, and recommendations of the Trial Examiner as modified herein.' The General Counsel and the Charging Party filed exceptions to the Trial Examiner's findings that the poll conducted by Respondent on September 12, 1967, was not in violation of Section 8(a)(1) of the Act, that as a result of such poll Respondent had a good-faith doubt of the Union's majority when On October 7, 1968 , the Charging Party filed a Motion to Reopen Record for Further Hearing The motion is hereby denied as being without merit in the absence of exceptions thereto, we adopt , the findings of the Trial Examiner that the Respondent violated Section 8 (a)(I) of the Act by threatening its employees concerning their union activities, by threatening employees with discharge should they execute a union authorization card or otherwise engage in union activities , by informing employees that a former employee who had engaged in union activities had been discharged [for stealing ] and urging an employee to so inform fellow employees, by requesting an employee to inform management concerning the union activities of other employees , and by instructing employees to abstain from contact or association with union representatives We also find , as did tht. Trial Examiner , that the Union possessed a majority of valid designations and accordingly possessed authorizations of a majority of the unit employees at the time the Union made its demand for recognition by the Respondent The Trial Examiner erroneously recapitulated the number of valid union designation cards as 22 However, we find that the Union, at such time, possessed 23 valid cards We note that the Trial Examiner in the last sentence of the final paragraph on page 5 of his Decision inadvertently referred to Haddad instead of Darnall His Decision, is corrected accordingly 951 Respondent declined recognition on September 12, 1967, and that Respondent did not violate Section 8(a)(5) We find merit in these exceptions. We agree with the Trial Examiner that the criteria set forth in Struksnes Construction Co., Inc.,3 are the proper measure for determining the validity of an employer conducted poll and in that decision the Board stated, inter alia, that a poll of employees concerning their support for a union would be lawful only if the employer had not engaged in unfair labor practices.' Here, however, the record clearly establishes, and it was so found by the Trial Examiner, that the Respondent engaged in acts violative of Section 8(a)(1) by illegal interrogation, threats of discharge, and surveillance which were committed by the Respondent during its continuous campaign against organization by the Union prior to September 12, 1967 - the date of the polling. Contrary to the Trial Examiner we find it irrelevant with respect to the legality of the poll that the unlawful Section 8(a)(1) conduct, which has not been remedied occurred about 3 months prior to the balloting. Consequently, as the safeguards established by the Struksnes decision were not fully complied with, we find that Respondent's polling of its employees on September 12, 1967, violated Section 8(a)(1) of the Act.' The rule in Struksnes was adopted after due consideration of our past experience and with a view of protecting employees' rights as well as the legitimate interests of the employer under the Act. Accordingly, we determined that the purposes of the Act would be best served by adopting a rule that provides that the polling of employees by an employer is, absent unusual circumstances, violative of Section 8(a)(1) of the Act unless the enumerated safeguards, which are in the conjunctive, have been fully observed by the employer. Thus, where the employer elects to resort to the polling method of ascertaining his employees' union sympathies, such poll is presumed to be violative of the Act and the burden is upon the employer to establish that he has observed all of such required safeguards and thereby lawful In simple language an employer who resorts to the poll must come to it with clean hands '165 NLRB No 102 'in Struksnes we stated the applicable rule to be as follows Absent unusual circumstances , the polling of employees by an employer will be violative of Section 8(a)(1) unless the following safeguards are observed (1) the purpose of the poll is to determine the truth of a union ' s claim of majority , ( 2) this purpose is communicated to the employees, (3) assurances against reprisal are given , (4) the employees are polled by secret ballot, and (5) the employer has not engaged in unfair labor practices or otherwise created a coercive atmosphere 'See also Heck 's Inc, 159 NLRB 1151, enfd 387 F 2d 65 (C A 4), wherein the Board and the court found the Respondent ' s polling to be unlawful and Heck 's, Inc , 171 NLRB No 112, and Heck's, Inc, 172 NLRB No 225 , all showing that the Respondent ' s labor relations policy at all its stores is based, in part , upon rejection of the concept of freedom of choice by employees with respect to selection of a collective - bargaining agent 174 NLRB No. 138 952 DECISIONS OF NATIONAL LABOR RELATIONS BOARD We are here faced with the overall record of this Respondent showing continual engagement in impermissible interrogation, surveillance,' discharges, and illegal polls, nearly all of which are unremedied, a record permeated throughout with constant evidence of company antipathy toward the Union together with a single overall established labor policy that flagrantly opposes the provisions of the Act. As we stated in a recent decision involving the same Respondent: We cannot at this time, overlook a course of conduct engaged in by this Employer on a companywide scale. The Board has, in eight different cases found this Employer has violated the Act. The violations have included polling similar to that in the instant case, threats, interrogation, and discriminatory discharges. The Respondent operates several retail stores, all located in western West Virginia, and nearby Ashland, Kentucky and most, if not all, of these stores have been the site of unlawful conduct. Employees at all stores receive a monthly company publication, which, on occasion, has been utilized to comment upon union organizational developments. President Haddad actively participated in conduct found to be unlawful in five of the cases set forth in footnote 5, although not in the instant case Vice-president Darnall has engaged in unlawful conduct in five of these cases, and has again engaged in unlawful conduct in the present case. [Citations omitted.] It is clear that the Respondent has the same labor relations policy affecting all employees at all of its stores, and this policy is based, in part, on opposition to the freedom of choice by its employees in regard to collective bargaining. It is also apparent that the company newsletter, the proximity of the stores, and the active participation of top company officials in carrying out this illegal labor policy, all have the effect of emphasizing individual incidents of unlawful conduct. The repetition of conduct which had earlier been found unlawful at this same store and to many of the same employees further indicates a disregard for the policies of the Act, and the impact of such repeated conduct therefore is much greater than in the initial incident [Citations omitted.]' On the basis of the foregoing, we conclude that, in the circumstances, the Respondent's poll was 'We would generally find, under circumstances that do not exist here, that a secret ballot was an important factor favoring the legitimacy of an employer ' s poll, but where an employer has engaged in surveillance efforts, as is the case here , the veil of secrecy becomes meaningless since the vote merely informs the employer as to the degree he must extend his surveillance efforts to root out employees seeking to exercise their rights guaranteed by the Act Further , in reviewing this Respondent ' s past history in conducting polls of its employees it is clearly evident that our Blue Flash decision made no impression on Respondent , and we are constrained to believe that Struksnes made no more impression , except possibly to be used as another vehicle by Respondent to gain an illegal objective 'Heck 's Inc , 171 NLRB No 112 taken in a coercive atmosphere created by the Respondent, thus failing to meet another standard required by Struksnes. We find, that as the poll was unlawful it cannot be used to establish the Respondent's good-faith doubt concerning the Union's majority status. Therefore, we find, contrary to the Trial Examiner, that the Respondent's refusal to recognize the Union on September 12 and thereafter was not based on a good-faith doubt of the Union's majority' status. Consequently, as the Union represented a majority of the Respondent's employees at times relevant, we further find that the refusal to recognize the union was unlawful within the meaning of Section 8(a)(5) and (I) of the Act It having been found that the Respondent refused to bargain and continues to refuse to bargain in good faith with the Union, which represents a majority of the employees in an appropriate unit, it will be ordered that the Respondent recognize and bargain, upon request, in good faith with the Union as the exclusive representative of the employees in the appropriate unit. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board hereby adopts as its Order the Recommended Order of the Trial Examiner, as modified herein, and orders that the Respondent, Heck's. Inc , Kanawha City, West Virginia, its officers, agents, successors, and assigns, shall take the action set forth in the Trial Examiner's Recommended Order, as modified below. 1. Delete paragraph 5 of the Trial Examiner's Conclusions of Law and substitute therefor the following: "5 By refusing since September 12, 1967, to bargain with the Union as the exclusive representative of its employees in an appropriate unit, the Respondent has engaged in and is engaging in unfair labor practices within the meaning of Section 8(a)(5) and (1) of the Act " 2. Add the following as paragraph 1(c) of the Trial Examiner's Recommended Order: "(c) Refusing to bargain concerning rates of pay, wages, hours of employment, or other conditions of employment with Food Store Employees Union, Local 347, Amalgamated Meat Cutters and Butcher Workmen of North America, AFL-CIO, as the exclusive representative of all employees in its Kanawha City, West Virginia, store, including office clerical employees, but excluding the store manager, assistant store manager, and all guards, professional employees and supervisors as defined in the Act, a unit appropriate for collective bargaining within the meaning of Section 9(a) of the Act." 3. Add the following as paragraph 2(a) of the Trial Examiner's Recommended Order and reletter the following paragraphs accordingly HECK'S, INC. 953 "(a) Upon request, bargain collectively in good faith with Food Store Employees Union, Local 347, Amalgamated Meat Cutters and Butcher Workmen of North America, AFL-CIO, as the exclusive representative of all employees of the Respondent in its Kanawha City, West Virginia, store, including office clerks, but excluding guards, professional employees, and supervisors as defined in the Act, with respect to rates of pay, wages, hours of employment, and other conditions of employment, and, if an understanding is reached, embody such understanding in a signed agreement." 4. Add the following paragraph as the first indented paragraph of the notice WE WILL recognize and WE WILL bargain in good faith, upon request, with Food Store Employees Union, Local 347, Amalgamated Meat Cutters and Butcher Workmen of North America, AFL-CIO, as the exclusive representative of all employees in the bargaining unit described below in respect to rates of pay, wages, hours of employment, or other conditions of employment, and, it' an understanding is reached, embody it in a signed agreement. The bargaining unit is. All employees at our Kanawha City, West Virginia, store, including office clerks, but excluding guards, professional employees, and supervisors as defined in the Act. TRIAL EXAMINER'S DECISION JAMES T. BARKER, Trial Examiner Upon a charge filed on September 12 by Food Store Employees' Union, Local 347, Amalgamated Meat Cutters and Butcher Workmen of North America, AFL-CIO, hereinafter called the Union, the Regional Director of the National Labor Relations Board for Region 9 on November 30, 1967, issued a complaint and notice of hearing alleging violations of Section 8(a)(1), (3), and (5) of the National Labor Relations Act, as amended, hereinafter called the Act Pursuant to notice a hearing was held before me at Charleston, West Virginia, on January 16, 17, and 18, 1968. All parties were represented at the hearing, were accorded full opportunity to be heard, to introduce relevant evidence and to file briefs with me The Respondent filed a brief on February 23 and on February 26 the General Counsel filed a brief with me Upon the entire record in this case' and after due consideration of the briefs of the General Counsel and of the Respondent, I make the following. FINDINGS OF FACT 1. THE BUSINESS OF THE RESPONDENT Respondent is a West Virginia corporation maintaining 'The transcript of the first 2 days of hearing in this case contained manifold errors in the recordation of colloquy between counsel inter se and between counsel and the Trial Examiner No motion to correct the record has been filed and no error affecting substantive findings pertaining to the merits of the case are apparent As the colloquy, read in context of the record, is sufficient to apprise the reader of the record of the general intent and purport of the inaccurately recorded exchanges, I shall order no correction of the record a principal office at Nitro, Kanawha County, West Virginia, and is engaged in the retail department store business at various locations in West Virginia and Kentucky. During the 12-month period immediately preceding the issuance of the complaint herein, Respondent in the course and conduct of its business operations had a gross volume of retail sales in excess of $500,000. During the same 12-month period, Respondent had direct inflow of merchandise, in interstate commerce, valued in excess of $50,000, which was purchased and shipped directly to it in West Virginia from points outside the State of West Virginia. Upon the foregoing admitted facts, I find that Respondent is and has been at all times material herein an employer engaged in operations affecting commerce as defined in Section 2(6) and (7) of the Act. 11. THE LABOR ORGANIZATION INVOLVED Food Store Employees Union, Local 347, Amalgamated Meat Cutters and Butcher Workmen of North America, AFL-CIO , is admitted to be a labor organization within the meaning of Section 2 (5) of the Act and so find. Ill. THE UNFAIR LABOR PRACTICES A The Issues The principle issues in this case are whether Respondent (1) in violation of Section 8(a)(1) and (5) of the Act unlawfully for the purpose of undermining the Union interrogated its employees concerning their union activities and conducted a poll among them to ascertain their union sympathies, (2) in violation of Section 8(a)(3) and (I) of the Act constructively discharged employee Chessie Eplin, and (3) in violation of Section 8(a)(5) of the Act refused to grant recognition to the Union and to meet with its agents The latter issue involves the further questions of the appropriateness of the unit in which the Union requested bargaining, the Union's numerical majority in the unit and the existence of Respondent's good-faith doubt as to the Union's numerical majority B Pertinent Facts 1. Prefactory facts At relevant times Respondent has operated 10 retail stores in the States of Kentucky and West Virginia all within a 200-mile radius of Respondent's Charleston, West Virginia, central office Single, separate stores are located in the State of Kentucky, and in St Albans, Parkersburg, Clarksburg, Wheeling, and Morgantown, West Virginia. Two stores are located in Huntington and Charlestown, West Virginia. Additionally, Respondent operates eight Heck's Jr 's, health and beauty aid stores and a warehouse t Fred Haddad is president and general manager of Respondent and Roy 0 Darnall is vice president Respondent's Kanawha City store, situated in the environs of Charleston, West Virginia, and the only 'The General Counsel contends a unit of all Respondent's Kanawha City store employees is appropriate while Respondent asserts that only the 10 Heck's retail stores constitute an appropriate bargaining unit 954 DECISIONS OF NATIONAL LABOR RELATIONS BOARD store here in issue, is managed by General Triplett At times pertinent Naomi Marie Gibson was a department head in the Kanawha City store. 2 The Union's organization campaign During the early summer of 1967, the Union undertook an organizational campaign among Respondent's employees employed at the Kanawha City store. Authorization cards were distributed among the employees and at the hearing the General Counsel introduced 25 authorization cards assertedly executed by employees in the unit Fourteen of the cards bear various dates in June As of September 7, - the date of the Union's bargaining demand - 45 individuals were employed at Respondent's Kanawha City store. However, the General Counsel would exclude, as a supervisor, Ernestean Woods and, on the other hand, Respondent would exclude as a supervisor Cha'sie Eplin 3 Moreover, the parties are in dispute with respect to the unit placement and September 7 eligibility of Jack White and Jean Price. The General Counsel would exclude these individuals while the Respondent would include them Further, the Respondent would invalidate the authorization cards of Charlotte King, Kay Ferrell, and Connie Cook on the grounds that they were obtained by threats and coercion on the part of union representatives who solicited their signatures. The authorization cards of Madge Hicks, David Tapley, Alice Chafin, Glenda Walker, and Darrel Coleman were received in evidence upon their respective authenticating testimony ' Additionally, authorization cards were solicited from unit employees by union representatives, Brooks, Gunnoe, Skaggs, and Saunders. Each of the aforesaid union representatives testified to having witnessed the execution of the cards which they authenticated The authorization card of Majorie Steele was thus authenticated by Brooks; the cards of L. M Thomas, Kay Ferrell, Gertrude Cool, James Cox, Dean Cregger, and Connie Cook were obtained and authenticated by Gunnoe; those of Dottie Holstein, Martha Whittington, and Esta Lucas were obtained by Ronnie Skaggs; and the cards of Donald Smolder, Jose Rose Lutz, Charlotte King, Shirley Price, Leonard Hager, Goldie Covey, Chessie Eplin, Ardenna Epling, and Tommy Jerrell were obtained by Saunders.' 3. The Alleged Interrogation of Employees a The alleged interrogation of Shirley Hicks I By Naomi Gibson Madge Hicks testified that in mid June after the union organizational campaign had commenced but before she had signed her authorization card she conversed with Naomi Marie Gibson, department head of the clothing department in which Hicks worked Gibson stated that 'The Respondent contends that in any event Eplin terminated her employment on July 31, by refusing to accept a transfer to another store in the chain 'David Tapley credibly testified that he executed his authorization card on June 7, 1967 He testified , however, that he originally dated the card June 6 , but observed the error in date and made the correction himself by striking over the numeral 6 and inserting the numeral 7 'The eligibility list stipulated into evidence by the parties does not contain the name of Tommy Jerrell A Christie Terrell is listed among the unit employees but there is no record evidence to suggest that Tommy and Christie Jerrell are one and the same person Hicks' name and that of employee Glenna Walker were listed in the office as having joined the Union Hicks disclaimed having joined and the conversation that followed became acrimonious. Hicks asserted that those individuals who had informed Gibson were "lying." Gibson asserted that she was not lying and invited Hicks to go to the office to state her views to Manager Triplett According to Hicks she did so and upon conversing with Triplett recounted to him her conversation with Gibson. Triplett answered that he did not think that either Hicks or Walker had joined the Union and stated that he appreciated this. He expressed his thanks to Hicks Thereupon Hicks returned to the clothing department and Gibson told her to be certain to let Chessie Eplin know that her name was in the office also. Hicks testified that she again conversed with Mrs Gibson in mid June in the clothing department. Employee Barbara Daniels was also present In the presence of Hicks, Gibson asked Barbara Daniels if she had joined the Union and stated that anyone that joined the Union would be fired. Daniels answered that she had not joined and Hicks interjected that she had not joined Hicks testified that Gibson said that "was good because they would all be fired " 2. By President Haddad Hicks further testified that 2 or 3 days later, in June, she conversed with President Fred Haddad. The conversation transpired in the clothing department. Hicks informed Haddad that she and Glenda Walker had been accused of joining the Union She stated to Haddad that neither of them had signed authorization cards and further said that the blank cards were in her pocket if Haddad wanted them In response, according to the testimony of Hicks, Haddad said, "Don't ever double cross rae " According to Hicks, Haddad added that he could "'get rid" of her if he desired to do so by falsely accusing ,her of taking store merchandise Additionally, according to Hicks, Haddad emphasized to Hicks that she should remember that it was she who brought up the matter of the Union. Haddad continued that he could find out about the employees' union activities because management had received four or five telephone calls concerning a former employee When Hicks observed that employee had quit his employment Haddad said, "Do you think that he quit by choice)" Hicks further testified that still later in June she had a further conversation with Haddad in tht^ clothing department Haddad approached Hicks and asked if "the men had talked to [her] anymore." He stated t`iat he was getting a list the next day of those who had signed union cards Hicks further testified that on September 12 when she reported to the lounge to participate in the poll that was conducted that day, she was approached by Darnall who stated that management had heard that she and Glenda Walker had voted for the Union to represent the employees. Darnall endeavored to convince Hicks that she should vote for the Company in the upcoming poll. Hicks observed "there has to be a Democrat and a Republican " In response Darnall said "this is no vote " Four or five other employees were assembled at this time. Hicks further testified that soon thereafter she voted in the company election and that as she entered the room to cast her ballot Darnall observed her from a vartage point of approximately 2 feet away actually mark her ballot She testified however that during the prior balloting of the HECK'S, INC. 955 employees she observed Darnall standing with his back to the balloting employees. The management representatives assertedly involved in the conversations with Hicks each deny having conversed with her concerning the Union or in the manner which Hicks asserts they spoke to her Specifically, Gibson testified that her only discussion of the Union or union cards occurred when she remarked to Hicks that she had heard Hicks had "signed a card," She testified that she had worked with Hicks, considered her a friend and had heard Hicks speak adversely about unions generally. Gibson further testified that when she told Hicks of what she had heard, Hicks became angry and denied having signed. Accordingly, Gibson observed that she "believed" if she had not signed a card she would tell Manager Triplett so. Gibson denies all other aspects of Hicks' testimony. I am convinced that the version of Gibson relating to her initial, mid-June conversation with Hicks is a rationalized one and that the exchange was as testified to by Hicks Although Hicks impressed me as bearing hostility to the Company and as being not all together dispassionate in her views, she impressed me as a believable witness with respect to these conversations with Gibson Further, Gibson's remarks to Hicks are not unlike those she made to employee Walker, as found below. Moreover, I credit Hicks with respect to the later conversation wherein Barbara Daniels was present Similarly, I credit Hicks' testimony with respect to the two separate mid-June conversations with Haddad, but I am unable to accept her version of the alleged September 12 exchange with Haddad Initially, I am convinced that the circumstances were not such as to have conduced to or have permitted Haddad to converse with her in the manner she asserted he did Further, upon advice of counsel, Haddad was endeavoring to conduct the poll in keeping with Board standards and it is doubtful that he would have jeopardized this objective for so marginal a gain .1 do not credit Hicks in this regard nor do I accept this testimony that Haddad observed her mark her ballot He appears to have otherwise endeavored to accord secrecy to other balloting employees and I am not convinced that Hicks was an exception b The alleged restraint of Glenna Walker Glenna Walker testified that in early June during the course of the Union's organizational campaign and while she was on vacation, Gibson called her by telephone at her home and stated that the union representatives were going to the homes of employees and if they came to her home that Hicks should not let them in.' Gibson also further observed that the union representatives were frequenting the store and that Walker should not talk with them at the store. After returning from vacation in mid-June Gibson again spoke with Walker in the department Union Organizer Ronnie Skaggs went by as Walker and Gibson were conversing and Walker observed that Skaggs was "good looking." In response Gibson said, "Not if you knew about him what I do " Walker asked Gibson what she meant and Gibson did not answer. However Gibson stated that Walker should inform Madge Hicks not to converse with Skaggs Gibson added that it was all right 'Walker testified that a few days before the call Union Representative Charles Saunders had been to her home for Eplin to talk with him but that she did not want either Walker or Hicks to do so. As the conversation proceeded Walker asked Gibson what she should do if the union representatives visiting the store desired to have an employee wait on them Gibson answered, "They never buy anything " Gibson denies having engaged in the aforesaid conversations with Walker However, I credit Walker who impressed me as a truthful witness whose testimony was unaffected by bias or interest Moreover, Gibson's conduct is consistent with her conceded concern over employee interest in the Union c. The alleged conversations with David Tapley 1 The Southern Kitchen Employee David Tapley testified that in mid-June he was summoned over the public address system to come to the office of Manager Triplett He was asked by Triplett if he knew anything about the Union Tapley testified that he answered in the affirmative and Triplett thereupon gave him a $1.50 to buy a meal at a nearby restaurant known as Southern Kitchen As a prelude to proffering the money to Tapley, Triplett asked Tapley if he would like to eat lunch. Upon receiving an affirmative reply Triplett said that he wanted Tapley to go to the Southern Kitchen and see if he could find out anything about the Union Triplett advised Tapley that if it were necessary to get in a conversation with union representatives that he should do so Tapley testified that he went to the Southern Kitchen and no union representative was there and he reported this to Triplett Tapley further testified that 2 days later essentially the same events transpired except that he went to the Southern Kitchen and saw two union representatives there. However, he reported to Triplett that he had seen no one Triplett denied having conversed with Tapley concerning the Union or having asked him if he knew anything about the Union. He denies having requested Tapley to undertake a surveillance or inquiry into the union activities of the union representatives or of employees but asserts, in substance, that he had confidence in Tapley as an employee and that, as a consequence, he took him into his confidence and requested that Tapley observe and inform him of the activities of fellow employees on their breaks and in the performance of their work tasks Triplett testified that he made this request of Tapley in furtherance of his efforts to maintain an even distribution of the workload and to maintain efficient operations. Moreover, Triplett testified that it was practice at the store to maintain a lunch fund and that it was the prerogative of managers to have their meals at the store and to send an employee to the Southern Kitchen to obtain lunch for them. He testified that he had on occasions sent Tapley to the Southern Kitchen to obtain lunch for him and had similarly dispatched other employees Triplett testified that in compensation to the employees who served them in this manner it was frequent practice to give them a dollar and suggest that they get themselves some lunch 2. The Skaggs discharge discussed Tapley further testified that in early July, he conversed with Triplett at the store concerning Ronnie Skaggs. On this occasion, according to Tapley, Triplett asked him if 956 DECISIONS OF NATIONAL LABOR RELATIONS BOARD he knew Skaggs and Tapley answered that he did Thereupon Triplett asked Tapley if he knew why Skaggs had been dismissed from the "Heck's Organization " Tapley stated that he did not and Triplett asserted that Skaggs had been accused of stealing ' Thereafter the conversation turned to the Union and Triplett requested that Tapley convey the information which he had given him about Skaggs to other employees He counseled Tapley to interject this information into his conversations with other employees. The conversation then continued concerning the Union and Triplett stated that he had worked around unions in the coal fields and that he knew how the unions operated He stated that he did not think the Union would be a fair union General Triplett testified that he did converse with Tapley during the first week of August concerning Ronald Skaggs He testified that the conversation was initiated by Tapley and other employees and that Tapley was commenting about what a "nice guy the Company had discharged." Triplett answered, "Well, to put it blunt [he was discharged] for stealing " Triplett denies having interrogated Tapley concerning his union activities I credit the testimony of David Tapley concerning these conversations with General Triplett As I observed Triplett testified at the hearing, he impressed me as a reticent witness and his explanation of the Tapley conversations seemed strained On the other hand, Tapley testified in a convincing and straightforward manner in the presence of management representatives 8 3. The "constructive discharge" of Chessie Eplin Chessie Eplin was employed by Respondent initially on September 25, 1965 and continued in Respondent's employ until July 31, 1967 Eplin commenced her employment at Respondent's St Albans store and within a few days was transferred to Respondent's Washington Street store in Charleston, West Virginia. She worked at the Washington Street store until the Kanawha City store opened in August 1965 From August 1965 until July 31, 1967 Eplin worked continuously at the Kanawha City store Eplin credibly testified that within 2 or 3 months after commencing her employment at the Charleston store she was made department head of the toy department Upon her transfer to the Kanawha City store she continued in this capacity until April 1967 at which time the toy department was combined with the housewares department and the consolidated department was placed under the direction of Jerry Coon who, prior to the consolidation, had been department head of the housewares department. Eplin testified that as department head of the toy department she was charged with the responsibility of assigning employees their hours of work and that she maintained the markdown book and checked merchandise Eplin testified that approximately 8 months a year as 'At the time of the above - alleged conversation Ronald Skaggs was serving as a representative of the Union 'In evaluating the credibility of Tapley ' s testimony the record reflects that Tapley testified that in conversing with Fredrick Holroyd a few days prior to the hearing he informed Holroyd that no company representative had discussed the Union with him nor had they threatened him When confronted with a signed affidavit to this effect which was taken by Holroyd from Tapley on the occasion of this interview , Tapley conceded the signed affidavit was to the same effect , but explained that he considered himself not to have been " threatened " This minor disparity is a little weight in evaluating the accuracy of Tapley ' s testimony department head she had working under her in the toy department one employee Commencing the month of September or October this complement was increased to take care of the Christmas holiday demands The Christmas season complement numbered six to eight employees As a department head Eplin attended department head meetings After the consolidation of the toy department with the housewares department Eplin remained on salary but did no scheduling or assigning of hours for other department employees However, soon after the consolidation she was requested by Store Manager Triplett to attend department head meetings and she refused to do so, asserting that as she was no longer a department head she would not attend the meetings The normal complement of employees in the combined toy and houseware department during non-Christmas periods numbered approximately seven or eight After the consolidation of departments Jerry Coon, the new department head, worked on a shift different from that worked by Eplin Eplin testified that the three other employees with whom she worked on her shift would work together with her in the performance of their duties and that if any questions arose concerning work in the department on their shift they would seek advice from Manager Triplett or his assistant, George Cassis Ray Darnall, vice president of Respondent, testified credibly that a determination was made prior to April 1967, in consultation with Fred Haddad, president of Respondent, to consolidate the toy and houseware departments in all of Respondent's stores, including the Kanawha City store He further testified credibly that at the time of the consolidation decision there were, in most of the stores, separate department heads of the toy and the houseware departments He further testified that as a consequence of the consolidation the deposed department heads were maintained on a standby basis awaiting a now store opening or a department head vacancy which might arise as a consequence of a termination. Specifically, Darnall testified that Chessie Eplin remained as a standby department head, on salary, awaiting just such an eventuality ' The credited testimony of Triplett and Cassis reveals that Triplett, in the presence of Cassis, informed Eplin of the decision to consolidate the departments He further informed her that she would no longer be department head of the toy department However, Triplett told her that in the event another department head job became available she would be given consideration for the job if she were qualified to fill it Specifically, Triplett mentioned the possibility Eplin would be consideied for a job opening at another store should one arise 1s 'The credited testimony of record also reveals that in addition to the consolidation of the toy and housewares department at the same point in time the decision to consolidate the jewelry and sporting goods departments of the Respondent 's stores was also made and that the same personnel policy was followed with respect to the deposed departments heads of those combined departments "The testimony of Triplett, Cassis and Eplm reveals that at this interview Eplin was informed that she would be given a department head', job when one came available The testimony of Triplett was to the effect that the job opening would be at another store and the testimony of Eplin revealed that Triplett mentioned the possibility of a new store being opened with the resultant possibility of the transfer of Eplin to that store I credit the testimony of Triplett and Cassis that Triplett and not Cassis, as Eplin on direct examination testified, informed Eplin of the consolidation of departments HECK'S, INC. In late April, after the consolidation, Triplett informed Eplin of his desire that she attend a department head meeting that was to be held In requesting her attendance he told her of the need at that meeting for information which she could supply the department heads and managerial personnel attending the meeting She informed Triplett that she would not attend the meeting and did not do so. As a consequence on April 26, Triplett recorded the substance of this interview in a supervisory report and thereafter spoke with Ray Darnall concerning Eplin's refusal to attend the meeting. George Cassis testified that he instructed Eplin of the desire of management that she continue to attend department head meetings However, she refused to attend asserting that she was no longer a department head ii Darnall thereafter met with Eplin and informed her that he had received several calls from Triplett concerning Eplin's refusal to attend department head meetings and her failure to perform the work that had been set forth for her to do Darnall informed Eplin that so far as management was concerned she was still a department head and was expected to do the work that was assigned to her. In response Eplin denied that she remained a department head and Darnall pointed out to her that the Company considered her to be in this category; that she was still salaried and that her salary had not been cut from the level that she had received while acting in the capacity of department head of the toy department. Darnall informed Eplin that she still had duties to perform and that the Compaiiy expected her to carry out those duties. Documentary evidence of record reveals that on or slightly before May 23 Triplett advised Darnall that Eplin should be transferred from his jurisdiction at the Kanawha City store to another store Eplin testified that in late May or early June she was visited at her home by two union representatives who spoke with her concerning the Union and left a union authorization card with her. They returned a few days later and she signed the card Thereafter, she spoke with a few fellow employees concerning the Union and held a meeting at her home which was attended by Messers Gunnoe and Skaggs and other employees, including Glenna Walker, Madge Hicks and Gertrude Cool 12 "The testimony of George Cassis at the hearing is supported by a document dated May 12 entered in evidence which he testified he prepared as a report to Manager Triplett on the incident The authenticity of this document was not convincingly placed in dispute and I rely upon that document as supportive of Cassis ' oral testimony of record " I do not credit the testimony of Eplin to the effect that in late June, Darnall called her to his office and there apologized for not having informed her of the consolidation of the departments and then made adverse statements concerning the Union Neither do I credit the testimony of Eplin to the effect that during that conversation Darnall inquired if she desired to accept a transfer to the St Albans store Moreover , I do not credit the testimony of Eplin to the effect that on the evening of the aforesaid conversation she conversed with President Haddad wherein her pending transfer was discussed and wherein she was interrogated concerning the execution of an authorization card and the identity of employee supporters of the Union Moreover , I do not credit Eplin ' s testimony that during this conversation Haddad made threats implying her subsequent discharge in the event she were found to be a supporter of the Union or a card signer Both Darnall and Haddad deny the comments attributed to them by Eplin and I credit them Ephn impressed me as a witness whose testimony was affected by her subjected involvement in the outcome of the proceeding and who tended to inaccuracies as evidenced by her ambivalence with respect to her first awareness of the pendency of a transfer to St Albans store and by her inaccurate testimony with respect 957 Ray Darnall testified that in mid-July a decision was reached to separate the combined housewares and toy departments and to return them to their former separate status as department He further testified that as a partial consequence of this action a decision was made to transfer Chessie Eplin to the St. Albans store to assume the position of department head of the toy department at that store Darnall further testified that this decision to transfer Eplin was predicated, in part, upon a need for her services at the St Albans store and, in part, upon the changed attitude toward her work which she had displayed commencing with the earlier consolidation of the toy and housewares department." On Monday, July 31, Triplett called Eplin to his office and informed her of the decision to transfer her to the St Albans store as a department head. Eplin informed Triplett that she did not desire the department head's job as she could not afford to drive the distance from her home to the St. Albans store Eplin requested that she be permitted to speak with Darnall concerning the proposed transfer and, in Eplin's presence, Triplett contacted Darnall by telephone and an arrangement was made for Eplin to meet with Darnall at Darnall's office Eplin spoke with Darnall during the afternoon of July 31. At the outset of the conversation Eplin requested to know the reason for he. transfer to the St. Albans store Darnall answered that there existed a need for her at the St Albans store and that the Company could not afford to retain her at Kanawha City store at her present salary. Eplin answered that she did not desire to serve as a department head and that she could not afford to drive the distance from her home to the St Albans store Darnall answered that it was at the St. Albans store that the Company had a need for her services and that if she would like to consider the matter for 2 or 3 days she could do so He assured her that he would keep the job open for her pending her decision In further explanation of the need for Eplin's services at St. Albans Darnall explained that her knowledge of the toy department was superior to that of the individual who was then serving in the capacity of department head at the St Albans store. Darnall emphasized that Eplin had done a good job for the Company and that he desired her to accept the transfer He indicated that the choice was not Eplin's to make but that the vacancy existed at the St. Albans store and he could not retain Eplin at the Kanawha City store Eplin offered to take a cut in wages to remain at the Kanawha City store but Darnall asserted that the Company needed her at the St Albans store At this point in the conversation Eplin stated that the reason Darnall was transferring her from the Kanawha City store was because of her union activities and because she had signed a union card Darnall answered that this had not been a factor in his determination The conversation ended on this note and Eplin left Darnall's office Eplin did not to the identity of the individual who first informed her of the consolidation of departments and the timing of the advisory As she had been earlier informed of the consolidation which had transpired nearly 2 months earlier, it is unlikely that Darnall would have dwelled upon this matter in his conversation Moreover, I am convinced that as Respondent had at the time of the conversation , reached the decision to transfer Eplin, Haddad, knowledgeable in labor matters , would not have made the remarks attributed to him thus placing the transfer in jeopardy of being viewed as a discriminatory one "in this regard General Triplett testified credibly that he had difficulty communicating with Eplin following the consolidation Eplin's own testimony reveals that she refused to attend department head meetings as requested and that she did not view the consolidation with equanimity 958 DECISIONS OF NATIONAL LABOR RELATIONS BOARD return to work at the Kanawha City store and did not report the next day for duty The Respondent became aware of her decision to terminate her employment when it received a notice that Eplin had applied for unemployment compensation Eplin testified that had she accepted the transfer to the St Albans store her present cost of transportation would have increased from $30 per month to $60 per month and that the travel time from her home to place of work would have doubled, increasing from 45 minutes to an hour and a half for a one-way trip Eplin testified that after the consolidation of the toy and housewares department the employees in the consolidated department worked on rotating shifts. The hours of the day shift were from 10 a m. to 4 p m , except on Thursday, Friday and Saturday when the hours were from 10 a.m. to 6 p m. The evening shift hours were from 4 p.m to 10 p.m The employees worked I week on the day shift and the following week on the evening shift and, in this manner, rotated each week Eplin testified that in early July she was on vacation. She returned to work on Tuesday, July 18' The first week of work following her vacation Eplin worked on the day shift On Monday, July 24 Triplett informed her that she should report to work on the evening shift Eplin protested that she should properly be on the day shift and Triplett said that he would check with Jerry Coon, the departmental head, and in the meantime he informed Eplin that she should continue to work on the day shift " Eplin testified that Triplett further informed her during this conversation that he was going to have an employee named Helen learn the toy department and Ernestean Woods learn the work of the housewares department Eplin protested that this was going to interfere with her work transportation arrangements because she "shared rides " Triplett responded that this made no difference and, in substance, told her business demands took precedence Eplin testified that she reported to work the following day again on the day shift 4. The Union's bargaining demand On the night of September 7, 1967, the Union sent a telegram to Respondent , addressed to President Haddad, demanding recognition and claiming majority status. On September 8, Jack Brooks and Gunnoe called at Respondent ' s store and met with General Triplett, store manager Gunnoe informed Triplett that the Union represented a majority of the employees in the store unit. He requested that the Union be accorded recognition and that the Company bargain with the Union on behalf of "Eplin testified that she returned to work from her vacation on July 18 In support of this testimony she produced a calendar which she testified she maintained at home Although , in her earlier testimony she lacked certitude as to the date of her return from vacation and placed it as being "around the 18th," she testified convincingly that her day off fell on Monday and her first day of work following her vacation was a Tuesday This testimony does not convincingly negate the validity of a personnel report dated July 17, relating to a conversation between Eplin and Triplett Triplett testified that he recorded the substance of personnel interviews in written form as time and opportunity provided Although an elapse of more than 2 weeks ' time seems excessive, it is in the realm of possibility and finds possible explanation in the effort of Triplett to memorialize in the file his difficulties with Eplin prior to the actual effectuation of her transfer , which had been decided upon "Eplm's explanation of this rotation and instruction is confused and intrinsicly inconsistent However , the foregoing comports with the essence of her testimony the employees Brooks further asserted that they were appearing as representatives of the employees and reiterated the desire of the Union for recognition and collective bargaining Triplett answered that this matter was not within the province of his authority and suggested that they write a letter to President Haddad Triplett asserted that his responsibility was to run the store and to make a profit He stated that he did not desire individuals from outside coming into the store and telling him how to run the store. Brooks asked Triplett if he doubted the Union's majority and Triplett stated, "No, we are not concerned with that. We are just concerned with running the store." In context with this discussion, Gunnoe held out authorization cards that he had in his hand and asked Triplett if he desired to check the cards to prove the majority. Triplett declined. He reiterated that Brooks and Gunnoe should contact the office.16 Thereafter on September 11 Sherwood Spencer, secretary-treasurer of the Union, sent the following letter to Fred Haddad, president and general manager of Respondent On Thursday September 7, 1967, I sent you a telegram requesting recognition and bargaining for all the eligible employees in your Kanawha City store as had been found to be an appropriate unit in all the other cases before the National Labor Relations Board I requested a date to prove our majority status so you could have no reasonable doubt about our majority status I had called you earlier that day but you did not return my call On Friday, September 8, our representative asked your store manager for recognition and bargaining for the employees of that store for the eligible employees in an appropriate unit Today, our representatives asked your attorney, Mr Frederick Holroyd, for recognition and bargaining and offered to present the cards to him to prove our majority status Inasmuch as our requests for bargaining and recognition have not been replied to we are today filing charges with the Board in Cincinnati, alleging refusal to bargain along with other violations of other portions of the law We are confirming here we do represent the majority of the employees in a unit which has been found to be appropriate and are offering you again signed authorization cards to prove our majority status We further intend that this be considered a continuing demand 5 Respondent conducts poll of employees On September 12 Respondent conducted a ballot election or poll among its employees wherein the employees were given the opportunity to mark the following ballot SECRET BALLOT THE FOOD STORE EMPLOYEES UNION (MEAT CUTTERS) CLAIM THAT THEY "The foregoing is predicated upon a composite of the credited testimony of Jack Brooks and General Triplett Brooks ' testimony which is more detailed in nature than that of Triplett , is credited in its full extent Triplett's testimony is not, upon careful analysis , inconsistent with the testimony of Brooks Brooks impressed me as I observed him testify at the hearing as a credible witness Triplett who testified subsequent to Brooks, did not offer testimony contradictory of Brooks ' assertion that Gunnoe offered the authorization cards to Triplett to facilitate a card check of the Union ' s asserted majority Nor did he refute Brooks' testimony to the effect that he, Triplett , did not articulate any doubt of the Union's majority status HECK'S, INC. REPRESENT A MAJORITY OF THE EMPLOYEES AT THIS STORE IN ORDER TO DETERMINE IF THIS CLAIM IS VALID, PLEASE INDICATE IF YOU WANT THE UNION TO REPRESENT YOU IN YOUR DEALING WITH HECK'S? _YES -NO _NO COMMENT THERE WILL BE NO REPRISALS AGAINST YOU BY THE UNION OR THE COMPANY BECAUSE OF THE RESULTS OF THIS BALLOT DO NOT SIGN YOUR NAME Preceding the September 12 poll or election, Roy Darnall consulted with his Attorney Fredrick F Holroyd concerning the Union's demand for recognition During the consultation the conduct of a secret ballot election was discussed Holroyd advised Darnall concerning the legality of such an election and outlined to him the manner in which it should be conducted Fredrick Holroyd credibly testified that prior to the election he drafted the language of the ballot to be subsequently used and he further testified that the ballots were prepared under his direction A master copy of the ballot was first prepared and the ballots were then multilithed On the day of the election Holroyd inspected the ballots which were to be used in the election, and determined that those available for use were exact duplicates of each other and contained the language above found " He handed the ballots to Darnall who then proceeded, at approximately 3 p m , to the store lounge, which is a room adjoining the warehouse and is approximately 10 feet by 18 feet in dimension The lounge and the warehouse are separated by a door In preparation for the election, Darnall selected from his office a small box and sealed it with scotch tape leaving a slit in the top for the insertion of ballots. He took the box to the lounge . Prior to the balloting Darnall requested two or three employees to inspect the box to determine that no ballots were in it They did so He placed pens and pencils on the balloting table The ballot box was placed on a small table just inside the door which provides entry into the lounge from the warehouse First shift employees had been informed by Assistant Manager Cassis to proceed to the lounge to participate in the election When they appeared Darnall informed them that the Union had demanded recognition and claimed to represent a majority of employees Darnall stated he was there to conduct a secret ballot election to determine whether the Company should recognize the "I am given pause with respect to the above findings by the fact that a visual inspection of these ballots reveals that on six of the ballots the space between the disclaimer paragraph and the "yes," "no," and "no comment" line is less than on the rest of the 42 ballots The General Counsel in his brief contends that this discloses , contrary to the record testimony, that these ballots were printed in two stages and that the disclaimer paragraph was added subsequent to the balloting While the General Counsel is manifestly correct in his contention that the ballots were not all printed from the- same master copy, and although there was a difference of recollection among the employee witnesses as to whether the ballot they cast contained the disputed paragraph , Attorney Holroyd testified convincingly under oath that the paragraph was contained on all ballots used in the poll, and that he retained the ballots in his possession, under original seal , at all times subsequent to the election and until proffered in evidence at the hearing In light of the record testimony, I must conclude that the ballots introduced were the product of two separate reproductions both of which preceded the balloting 959 Union or not 18 The employees entered the lounge one at a time As they entered they were handed a ballot by Darnall and were informed that they were to cast their vote They did so at a table located in the center of the room While the employees were balloting Darnall stood at the door which was ajar, with his back to the balloting employee, facing the queued employees awaiting their turn to enter the lounge to ballot." The night shift employees who commenced work at 4 p m were similarly requested by Cassis to proceed to the lounge for the purpose of balloting After the balloting had ceased, at approximately 4 45 p m Darnall sealed the ballot box with a piece of masking tape and in the company of an employee proceeded to the office with the ballot box. Upon reaching the office he requested employees Sue Lineville and Christie Jarrell to open and count the ballots contained therein . They did so. Sue Lineville opened the ballot box and withdrew the ballots from the box and Christie Jarrell recorded the results on a piece of yellow lined legal paper Their recordation revealed 10 "yes" votes, 26 "no" votes, 5 "no comment" and one blank ballot . Lineville and Jarrell both affixed their signature to the bottom of the sheet of paper and indicated the time as 445 dating the paper 2-12-67. With Fredrick Holroyd present the ballots were then bound in scotch tape by Sue Lineville and Holroyd took custody of them He testified credibly that he retained custody of the sealed ballots until produced in evidence at the hearing.20 "The testimony of record establishes that this was repeated to each group prior to balloting "Roy Darnall testified credibly that during the balloting he turned his back to the balloting employees and further testified that he personally handed a ballot to each of the employees as they entered alone into the lounge for the purpose of voting Glenna Walker and Alice Chafin, witnesses called by the General Counsel , support Darnall in his testimony that he turned his back to the balloting employees Darnall's testimony is contrary to the testimony of employees Hicks, Tapley and Chafin in that it specifically contradicts their testimony that the ballots were placed on the balloting table in a pile I credit the testimony of Darnall as supported by that of Walker I reject that of the three employees I do so not only because the testimony of Darnall and Walker impressed me as being accurate but because I am convinced that, in light of the preparations made for the conduct of this balloting - including legal advice given - it is inherently implausible to believe that the Respondent would so carelessly leave to the disposal and acquisitive powers of employees the ballots which have been prepared "At the hearing employees Cool, Hicks and McGhee testified that the ballots which they had cast were not included among those produced at the hearing Cool testified that in pen she had commenced to make a Y in the "yes" blank but had scratched it out and had voted "no", Hicks stated that she had voted "yes" and had folded the ballot in a certain manner, while McGhee testified that her ballot did not contain the disclaimer of reprisals language at the bottom of the ballot As compared with the convincing testimony of Darnall , Lineville and Holroyd concerning the procedures followed in connection with the counting and retention of the ballots cast I am unable to credit the testimony of McGhee concerning her recollection and reject it, partially out of recognition of the effect upon recall of the passage of time and partly because in her testimony McGhee showed marked hostility and antipathy toward the Company The testimony of Hicks concerning her ballot suffers from the same frailties and, upon my observation of her testimony at the hearing , I am similarly convinced that she bears such antipathy toward the Company as to render her not an entirely dispassionate and disinterested witness While the testimony of employee Cool stands on firmer grounds, an evaluation of the ballots indicates that a ballot ultimately marked "yes" is peculiarly identifiable by the imperfect formation of the first letter "y " The letter is marred in its formation by seeming horizontal scratches 960 DECISIONS OF NATIONAL LABOR RELATIONS BOARD After the results of the election had been determined, Darnall prepared and transmitted to the other stores a teletype message recording the results of the election A copy of this teletyped message was placed on the bulletin board at the Respondent's Kanawha City store Thereafter, on September 12, Respondent transmitted to the Union by telegram its refusal to recognize the Union and to honor its request for bargaining Conclusions I The bargaining unit I find that at all times material herein the following described unit of Respondent's employees was a unit appropriate for the purposes of collective bargaining within the meaning of Section 9(b) of the Act All employees of Respondent's Kanawha City, West Virginia, store, excluding the store manager, assistant store manager and all guards, professional employees and supervisors as defined in the Act." 2. Inclusions and card computation The parties stipulated that Jean Price was employed by Respondent on September 7, 1967, and commenced work in the employ of Respondent on September II, 1967. Additionally, the parties stipulated that Jack White was employed on September 6, 1967, and that his first day of work was September 10, 1967 The General Counsel contends that their names should be stricken from the eligibility list However, the Respondent contends that they should be included because, although they were hired prior to the eligibility date in the election which was scheduled, they qualified as employees on the September 12 refusal date, which in this case, according to the Respondent, is the critical date for determination of the validity of authorization cards. Controlling precedent is to the contrary" and I accordingly find that neither Jean Price nor Jack White were in the unit on September 7 and are not to be included in the computation of the union's majority At times pertinent prior to the consolidation of the toy and housewares department Ernestean Woods was employed in Respondent's Kanawha City store. Woods commenced her employment with Respondent in 1960 and worked for Respondent continuously except for a brief hiatus when she worked in the employ of another employer During the term of her employment by Respondent Woods worked in the clothing department, the houseware department and in the toy department She served briefly during an early period of her employment as head of the clothing department Immediately prior to the consolidation of the toy and housewares department and for a period during that consolidation Woods worked as a rank-and-file employee Manager Triplett testified credibly that soon after the consolidation of the departments Eplin refused to attend department meetings and that as a consequence Woods was designated to attend the meetings in Eplin's place. Woods' role in similar to those testilied to by Cool Cool' s testimony is explainable by the possibility that , despite her intentions to the contrary , or perhaps , despite her protestations at the hearing , when she balloted she suffered from an ambivalence of intention with respect to the Union and marked her ballot "yes" instead of "no" as she testified at the hearing "See Heck 's, Inc . 159 NLRB 1151 "The Crossett Company , 140 NLRB 667, 675-676, Ra-Rich Manufacturing Corporation , 120 NLRB 1444 attending the meeting was to bring the necessary data to the department head meetings for consideration During this period of time and until mid-October Woods had no authority to schedule or assign hours of work to employees in the combined department In mid-October Woods was designated to serve as acting head of the toy department In this capacity she received merchandise, made appropriate markdowns on the merchandise and saw that the merchandise was properly priced Additionally, she attended department head meetings Contrary to the General Counsel I find that Earnestean Woods was not a supervisor on September 7, and, accordingly, she is included in the unit While she served as department head at a prior remote time, she was a rank-and-file employee in the toy department on September 7 and at pertinent times prior thereto Although she attended department head meetings, as some nonsupervisory employees did, her attendance was the purpose of serving as a conduit of data and complier of information and was necessitated by Eplin's unwillingness to attend There is no showing that she contributed advice or recommendation to management on personnel actions or personnel matters, or that in her work in the department she possessed any of the statutory indicia of supervisory status Moreover, there is no credible evidence of record that on September 7 she had any reasonable expectations of being elevated to the position of department head, and there is no evidence to suggest that she was being trained for such an eventuality." Employees Kay Ferrell, Charlotte King and Connie Cook testified to having executed authorization cards at the request of representatives of the Union Ferrell and King signed their cards following conversations with Union Representative Woodrow Gunnoe while Cook conversed with Representative Charles Saunders before executing her card Both Ferrell and Cook testified that they were shown a collective-bargaining agreement in effect between the Union and another company which provided for a starting wage of $2 per hour and which also reflected a $2.85 per hour wage maximum Ferrell, King, and Cook each testified they were told that a majority of the employees had signed cards2' and that by signing now they could avoid payment of a fee which would be charged nonsigners if the Union were successful Additionally, Ferrell and Cook testified they were told that employees who didn't sign cards were letting other employees do their "dirty work." King additionally testified she was informed that if the Union did not wish to accept an employee into membership it did not have to do so and if the Union were successful and if an employee did not join the Union the employees would be discharged Additionally, King testified that prior to signing her authorization card she discussed the matter with Chessie Eplin who informed her that if she did not sign a card, later a fee of $25 or $30 would be charged by the Union 2S According to King, Eplin further informed her that if the Union did not desire to accept her into membership. it did not have to do so "Her mid-October assumption of supervisory duties does not derogate from this conclusion "Ferrell testified she was told 80 percent of the employees had signed "King could not recall which amount was specified by Eplin HECK'S, INC. King testified that she read a portion of the authorization card which she executed prior to signing tt Eplin denies having discussed the matter of fees with King Saunders did not testify concerning the substance of his conversation with King but he did testify that this was the first organizational campaign in which he had served the Union and that he had been instructed what to tell the employees whom he approached. However, save for specific instructions to the effect that there would not be an election, Saunders recalled little He appears to have followed his own impulses in the matter utilizing no format. He was reluctant to recount what he informed employees whose signatures he obtained Gunnoe denies having informed either Ferrell or Cook that a fee would be imposed if they did not sign a card Rather, he testified he informed Ferrell that if the Union were successful in its endeavor to organize the employees and obtained a union security agreement, after 30 days an employee who had not signed a card would be required to join the Union and that a standard $25 initiation fee would be charged. He denies having made any representation to Cook pertaining to a fee. Moreover, Gunnoe testified that he did show Cook a collective-bargaining agreement covering employees of another company containing a $2 per hour starting wage and a higher hourly rate of $2 85 However, he denies having informed Cook that the Union had signed 80 percent of the employees. Rather, he testified that he told her the Union endeavors to obtain that percentage before seeking recognition While I am not disposed to reject King's undisputed testimony concerning the representation made to her by Saunders, I do credit the testimony of Gunnoe to the extent that it is at variance with that of Ferrell and Cook I conclude upon these findings there arises no basis for rejecting the cards of Ferrell, King, or Cook from statements to the effect that their failure to sign a card prior to the election might result in the need to pay a union initiation fee 36 Nor, in any event, would a rejection of their authorization be required by alleged statements that the majority of the employees had signed cards Z' Moreover I do not consider King's signature to have been coerced by virtue of the statement to the effect that the Union had the option, in the event it were successful in winning the election, to accept or reject the membership of employees who had not joined the Union The effect of this representation is too speculative to be viewed as a coercive influence Indeed, King's own testimony reveals that she was moved, not by this representation, but by the desire to avoid paying initiation fee. In my view, both representations, in the circumstances, occurring during the organizational phase of the Union's campaign do not "smack of coercion but rather a promotional persuasion " See N L R B v Irving Taitel, d/b/a I Taitel and Sons, 261 F 2d 1 (C A. 7) cert. denied 359 U S. 944 There is no warrant for invalidating the authorization cards of any employee by reason of the participation of Chessie Eplin assuming her to have been at pertinent times a supervisor - in the organizational effort which included attendance at one meeting and a degree of conversation on her part with other employees relating to the signing of cards Eplin is not shown to have been instrumental in obtaining any of the card signatures in evidence and although she may have been present at a meeting where cards were signed this does not warrant the "General Steel Products , Inc , 157 NLRB 636, 646 "S E Nichols - Dover, Inc, 167 NLRB No 121 invalidation of those cards.28 3. The status of Chessie Eplm 961 I find that on September 7 Chessie Eplm was no longer an employee and was therefore not in the unit on the eligibility date This conclusion is based upon the determination that her separation from employment was voluntary and not forced, that her transfer to the St. Albans store was not discriminatory " Thus, I am not convinced that the assignment of Eplin to the position of department head at the St Albans store was undertaken for the purpose of precipitating her resignation or removing her from the bargaining unit The original consolidation of the departments had no antiunion foundation and no management effort was made at the time of the consolidation to derogate Eplin's salary status or to diminish her special role as a complier and conduit of statistical information pertaining to the department, which duties set her apart from rank-and-file clerks in the department. Eplin's refusal to attend department head meetings following the consolidation was self-generated as was her uncooperative attitude, which management found, marked her postconsolidation conduct. The decision to separate the consolidated departments was similarly based on business considerations unrelated to the organizational efforts of the employees; and it was this decision, coupled with the unsatisfactory work relationship between Eplin and her superior, Manager Triplett, which, I find, led to the decision to transfer Eplin That she was not informed of adverse supervisory entries against her attitude and refusal to attend supervisory meetings does not militate against the existence of a state of disharmony for, as found, Triplett, Cassis and Darnall spoke to her of the matter and she must have recognized their displeasure The record warrants a finding that Respondent knew of Eplin's affinity to the Union, but, when weighed against legitimate business considerations which prompted the decision to transfer Eplin, her role was neither so prominent nor her sway among employees so significant as to warrant the conclusion that her transfer was arranged to remove her from the unit Eplin had served efficiently as head of the toy department and it was a reasonable exercise of business prudence for Respondent to have desired to use her services in a different environment under different management direction. This objective could not have been achieved by her retention at the Kanawha City store as a rank-and-file employee under Triplett at a reduced rate of pay As the record establishes that transfers between the stores of the chain were not uncommon," it was not unreasonable to expect and "United Mineral & Chemical Corporation 155 NLRB 1390, 1394, Southland Paint Company, Inc, 156 NLRB 22, 42, cf NLRB v Hamilton Plastics Molding Co, 312 F 2d 723 (C A 6), wherein cards of the unit employees were rejected by the court in circumstances wherein the supervisor actually procured the signature of the employee "This determination renders unnecessary a determination whether by virtue of her former supervisory duties, her retention on a salary basis and her presumptive status for imminent assignment to a department head opening constituted her a supervisor at the time of her transfer on July 31, or may, arguendo, have dictated her exclusion from the unit under then prevailing circumstances "Eplin had worked at three stores in 2 years Mary Nafees who had served as department head of the jewelry department at the Kanawha City store prior to the consolidation was assigned to the Charleston store in the same capacity when these departments were separated 962 DECISIONS OF NATIONAL LABOR RELATIONS BOARD require Eplin to accommodate her transportation arrangement to the needs of the Company for her services Eplin's suspicion of mischievous motivation in the modification of her shift during the 2 weeks prior to her discharge seems overdrawn in light of the record suggestion that it was precisely at this time tnat the chain of reassignments and personnel adjustment was being undertaken resulting from the separation of the previous reconsolidated departments. In sum, I am convinced that Eplin's •transfer resulted from a legitimate business judgment of management, based in part upon the unsatisfactory relationship between her and the manager, and predicated entirely upon nondiscriminatory considerations 4. The Union's majority The foregoing establishes that on September 12 the collective-bargaining unit consisted of 42 employees 'i On September 12 the Union possessed 22 valid designations,J2 and accordingly possessed authorizations of a majority of the unit employees Thus, Respondent was obliged, pursuant to the Union's valid September 7 request, to recognize the Union unless it entertained a good-faith doubt of the Union's majority The following findings bear upon this issue and warrant the ultimate conclusion reached that the Respondent did, in fact, entertain a good-faith doubt 5 Interference, restraint, and coercion a. Interrogation and threats I find that Supervisor Gibson violated Section 8(a)(l) of the Act by informing Madge Hicks that she had heard Hicks had signed an authorization card and that her name was listed in the office as a signer, inquiring, in the presence of Madge Hicks, if employee Barbara Daniels had signed a union authorization card; and by remarking that employees who did sign cards would be discharged I further find and conclude that she similarly violated the Act by twice instructing Glenna Walker not to speak with the union representatives who were participating in the organizational effort of the Union. Further, Section 8(a)(1) of the Act was transgressed by Triplett's request of David Tapley to serve as an informer as to the union activities of employees and by his request, in early July, that Tapley convey to other employees that Union Representative Skaggs had been discharged for stealing Moreover, Section 8(a)(1) of the Act was violated by President Haddad when he warned Hicks not to doublecross him by becoming active in the Union and implying that if she did her discharge would be accomplished Further, Haddad violated the Act when he inquired in late June whether Hicks had been approached by union representatives and by informing her that he was compiling a list of employees who had signed union cards. These incidents which occurred in June and early July were not thereafter augmented by conduct of like kind " Without merit is Respondent's contention that only a chainwide unit of all employees is appropriate See Heck's, Inc , 156 NLRB 760, Heck's, Inc, 159 NLRB 1511, Allied Stores of New York, Inc dlb/ a Stern's Paramus , 150 NLRB 799 "The card of Tommy Jerrell is not included in this computation b. The poll The poll of September 12 was conducted against this backdrop The Respondent contends the poll was conducted in accordance with the standards of Strukness Construction Co., Inc , 165 NLRB No. 102 wherein the Board established the following criteria for conducting a poll of its employees In Strukness the Board stated: Absent unusual circumstances, the polling of employees by an employer will be violative of Section 8(a)(1) of the Act unless the following safeguards are observed (1) The purpose of the poll is to determine the truth of a union's claim of majority, (2) this purpose is communicated to the employees, (3) assurances against reprisals are given, (4) the employees are polled by secret ballot, and (5) the employer has not engaged in unfair labor practices or otherwise created a coercive atmosphere. Factual findings previously made reveal that the employees were informed the purpose of the poll was to determine the truth of the Union's demand-related claim of majority; they _were given assurances against reprisals and they were polled by secret ballot Thus, three of the five criteria of Strukness were met I further find that the poll was conducted to determine the truth of the Union's claim of majority The Union had engaged in other organizational efforts at Respondent's chain and had claimed majority status in instances where it had failed to substantiate its claim " Although aware of a sustained effort by the Union to organize the Kanawha City store, there is no evidence of record to suggest that Respondent had an objective basis for concluding that the Union had achieved strong, widespread support among the employees The reticence of Store Manager Triplett to accord the Union a color of recognition and to agree to a cardcheck on September 8 is not indicative of bad faith or a rejection of the collective-bargaining principal for it was with President Haddad and Attorney Holroyd that authority to act in this regard resided. The passage of 5 days from the dispatch of the September 7 telegraphic demand until September 12 when Respondent conducted the poll is reasonable in the described circumstances and in absence of any contemporaneous unfair labor practices J° I conclude' therefore that the poll was conducted for the purpose of testing the truthfulness of the Union's majority claim In the absence of contemporaneous unfair labor practices, and as 3 months had passed since the incidents of Section 8(a)(1) conduct which I have found were perpetrated, I conclude and find that the conduct was not of a sufficient time proximity to the September 12 poll to have created a coercive atmosphere nor to warrant a finding that the Strukness criteria was not followed. I am of course aware of the decisions of the Board and courts involving Respondent which disclose Respondent's union animus, its opposition to efforts undertaken to unionize its chain and the aggressive counteractions employed to combat them 35 While pervading propensity to violate the Act warrants close scrutiny of subsequent conduct of like nature, past violations fill no void when "See Heck's, Inc, 159 NLRB 1151, and Heck's, inc, 159 NLRB 1331, cf Heck's, Inc, 166 NLRB No 32, and Heck's, Inc, 156 NLRB 760 "See Aaron Brothers Company of California, 158 NLRB 1077 "E g, 166 NLRB No 38 (Charleston, W Va ), 166 NLRB No 32 (Ashland, Ky ), 159 NLRB 1331 (Huntington, W Va ), 159 NLRB 1151 (Huntington , W Va.), affirmed 387 F 2d 65 (C A 4), 158 NLRB 121 (Parkersburg, W Va ) 156 NLRB 760 (Parkersburg, W Va ) enfd in part 386F2d317(CA 4) HECK'S, INC. 963 record proof of present unlawful conduct is lacking. This standard has been applied in finding no discrimination in the transfer of Chessie Eplin and in making findings adverse to the General Counsel with respect to certain conduct alleged violative of Section 8(a)(1) of the Act The instant poll conducted in the absence of contemporaneous unfair labor practices, and otherwise in conformance with Strukness criteria, is not deemed tainted by past unlawful conduct of Respondent at other stores, among a different complement of employees, even though the inference is warranted that employees were made aware of these events and from them inferred Respondent's antiunion tendencies ;b 6. Respondent's good-faith doubt The separate question remains whether the employees had been inhibited by this past conduct in their willingness in a company-conducted poll to freely express their preference. Doubtless some inhibition resulted and thus it may reasonably be concluded that Respondent was not warranted in placing conclusive reliance upon this poll as an indicator of the choice employees would make in a Board election However the margin of negative votes over prounion votes in the poll was large and Respondent was justified in concluding, as a consequence, that in some real measure this poll reflected an on-balance disinclination on the part of unit employees toward union representation I find that Respondent, in the circumstances delineated did not violate Section 8(a)(1) of the Act by conducting the September 12 poll, nor does an implication of a lack of good faith arise from this permissible act of gauging union strength In light of the foregoing, I further find that Respondent entertained a good-faith doubt of the Union's majority when it declined recognition on September 12. No adverse inference may be drawn from Respondent's abstention from a cardcheck for there was no recantation or inconsistent conduct of a variety which the Board has found indicative of bad faith," and its good faith is not diminished by its acts of posting on the store bulletin board the results of the poll in which the employees had participated. Accordingly, I shall dismiss the allegations of the complaint alleging an unlawful refusal to bargain within the meaning of Section 8(a)(5) and (1) of the Act IV THE EFFECT OF THE UNFAIR LABOR PRACTICES UPON COMMERCE The activities of the Respondent set forth in section III, above, occurring in connection with the operations of the Respondent described in section 1, above, have a close, intimate, and substantial relationship to trade, traffic and commerce and tend to lead to labor disputes burdening and obstructing commerce and the free flow thereof V. THE REMEDY Having found that the Respondent has engaged in unfair labor practices in violation of Section 8(a)(l) of the Act, it is recommended that it cease and desist therefrom and take certain affirmative action designed to effectuate "Cf Heck 's, Inc, 159 NLRB 1151, 1157 "See Fred Snow , Harold Snow and Tom Snow d/b/a Snow & Sons, 134 NLRB 709, enfd . 308 F .2d 687 (C.A 9), Greyhound Terminal, 137 NLRB87,enfd 3I4F2d43(CA 5) the policies of the Act Upon the basis of the foregoing findings of fact and upon the entire record in the case, I make the following CONCLUSIONS OF LAW I The Respondent is and has been at all times material herein engaged in commerce within the meaning of Section 2(6) and (7) of the Act 2 Food Store Employees Union, Local 347, Amalgamated Meat Cutters and Butcher Workmen of North America, AFL-CIO, is a labor organization within the meaning of Section 2(5) of the Act 3 All employees of Respondent's Kanawha City, West Virginia, store, excluding the store manager, assistant store manager and all guards, professional employees and supervisors as defined in the Act is a unit appropriate for the purposes of collective bargaining within the meaning of Section 9(b) of the Act 4 By interrogating its employees concerning their union activities; by threatening employees with discharge should they execute a union authorization card or otherwise engage in union activities, by informing employees that a former employee who had engaged in union activities had been discharged and urging an employee to so inform fellow employees, by requesting an employee to inform management concerning the union activities of other employees and by instructing employees to abstain from contact or association with union representatives, the Respondent has engaged in unfair labor practices in violation of Section 8(a)(1) of the Act 5. Except as specifically found the Respondent has engaged in no conduct otherwise violative of Section 8(a)(l) of the Act or of Section 8(a)(5) of the Act. RECOMMENDED ORDER Upon the basis of the foregoing findings of fact and conclusions of law, and upon the entire record in this case and pursuant to Section 10(c) of the Act, I hereby recommend that Respondent, its officers, agents, successors and assigns, shall 1. Cease and desist from- (a) Interrogating its employees concerning their union activities, threatening employees with discharge if they executed a union authorization card or otherwise engaged in union activities, informing employees that a former employee had been discharged for engaging in union activities, similarly requesting employees to so inform fellow-employees, requesting employees to inform management concerning the Union activities of fellow-employees, and instructing employees to abstain from contact and association with union representatives (b) In any like or related manner, interfering with, restraining, or coercing its employees in the exercise of their right to self-organization, to form, join, or assist the above-named labor organization, or any other labor organization, to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection, or to refrain from any or all such activities, except to the extent that such right may be affected by the proviso to Section 8(a)(3) of the Act 2 Take the following affirmative action, which is deemed necessary to effectuate the policies of the Act (a) Post at its store in Kanawha City, West Virginia store, and the nine other stores comprising its retail chain, 964 DECISIONS GF NATIONAL LABOR RELATIONS BOARD copies of the notice attached hereto marked Appendix 39 Copies of said notice to be furnished by the Regional Director for the Ninth Region shall, after being duly signed by the representatives of Respondent, be posted by the Respondent immediately upon receipt thereof, and be maintained by it for a period of at least 60 consecutive days thereafter in conspicuous places including places where notices to employees are customarily posted Reasonable steps shall be taken by the Respondent to insure that said notices are not altered, defaced, or covered by any other material (b) Notify the Regional Director for Region 9, in writing, within 20 days from the date of this Recommended Order, what steps the Respondent has taken to comply herewith 39 "In the event that this Recommended Order is adopted by the Board, the words "a Decision and Order " shall be substituted for the words "the Recommended Order of a Trial Examiner" in the notice In the further event that the Board ' s Order is enforced by a decree of a United States Court of Appeals , the words "a Decree of the United States Court of Appeals Enforcing an Order" shall be substituted for the words "a Decision and Order " "In the event that this Recommended Order is adopted by the Board, this provision shall be modified to read "Notify said Regional Director, in writing , within 10 days from the date of this Order , what steps Respondent has taken to comply herewith " APPENDIX NOTICE TO ALL EMPLOYEES for engaging in union activities or for signing a union authorization card WE WILL NOT, in an unlawful manner, inform our employees that a former employee has been discharged for engaging in union activities Nor request our employees to so inform other employees WE WILL NOT request our employees to inform management concerning the union activities of their fellow employees WE WILL NOT, in an unlawful manner, instruct our employees to refrain from contact or association with representatives of Food Store Employees Union, Local No 347, Amalgamated Meat Cutters and Butcher Workmen of North America, AFL-CIO, or any representative of any other labor organization WE WILL NOT in any like or related manner, interfere with, restrain, or coerce our employees in the exercise of their right to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing, or to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection as guaranteed in Section 7 of the Act, or to refrain from any or all such activities, except to the extent that such right may be affected by an agreement requiring membership in the labor organization as a condition of employment as authorized in Section 8(a)(3) of the Act Dated HECK'S, INC. (Employer) By (Representative ) (Title) Pursuant to the Recommended Order of a Trial Examiner of the National Labor Relations Board and in order to effectuate the policies of the National Labor Relations Act, as amended, we hereby notify our employees that' WE WILL NOT interrogate our employees concerning their union activities or unlawfully inquire whether they have signed a union authorization card WE WILL NOT threaten our employees with discharge This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material. If employees have any question concerning this notice or compliance with its provisions, they may communicate directly with the Board's Regional Office, Room 2407, Federal Office Building, 550 Main Street, Cincinnati, Ohio 45202, Telephone 684-3663 Copy with citationCopy as parenthetical citation