Greenbrier HotelDownload PDFNational Labor Relations Board - Board DecisionsFeb 26, 1975216 N.L.R.B. 721 (N.L.R.B. 1975) Copy Citation GREENBRIER HOTEL 721 White Sulphur Springs Company , d/b/a Greenbrier Hotel and Albel't Lindsey. Case 9-CA-8449 February 26, 1975 DECISION AND ORDER BY MEMBERS FANNING, KENNEDY, AND PENELLO On October 10, 1974, Administrative Law Judge Arthur Leff issued the attached Decision in this proceeding. Thereafter, Respondent filed exceptions and a supporting brief. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its authority in this proceeding to a three-member panel. The Board has considered the record and the attached Decision in light of the exceptions and brief and has decided to affirm the rulings, findings,' and conclusions 2 of the Administrative Law Judge and to adopt his recommended Order. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the recommend- ed Order of the Administrative Law Judge and hereby orders that Respondent, White Sulphur Springs Company, d/b/a Greenbrier Hotel, White Sulphur Springs, West Virginia, its officers, agents, successors , and assigns, shall take the action set forth in the said recommended Order. I The Respondent has excepted to certain credibility findings made by the Administrative Law Judge. It is the Board's established policy not to overrule an Administrative Law Judge's resolutions with respect to credibility unless the clear preponderance of all of the relevant evidence convinces us that the resolutions are incorrect . Standard Dry Wall Products, Inc., 91 NLRB 544 (1950), enfd . 188 F.2d 362 (C.A. 3, 1951). We have carefully examined the record and find no basis for reversing his findings. 2 While we agree with the Administrative Law Judge that Respondent violated Sec . 8(a)(1) by stating to employee Charles Robert Livesay and to another employee that Livesay's promised raise was being withheld because of the employees ' organizational effort, we hereby correct his inadvertent error at par . (d) of his "Concluding findings with respect to 8(axl) allegations" wherein he states the affected employee was Lindsey rather than the actually affected employee , Livesay DECISION STATEMENT OF THE CASE ARTHUR LEFF, Administrative Law Judge: Upon a charge filed by Albert Lindsey on April 15, 1974, and amended on June 10, 1974, the General Counsel of the National Labor Relations Board, by the Regional Director of Region 9, issued a complaint, dated June 17, 1974, against the above-named Company, Respondent herein, alleging that Respondent by conduct hereinafter specified had engaged in unfair labor practices within the meaning of Section 8(a)(1) and (3) and Section 2(6) and (7) of the National Labor Relations Act, as amended. Respondent filed an answer denying the commission of the alleged ur}fair labor practices. A hearing was held at Lewisburg, West Virginia, on July 30 and 31, 1974. Following the close of the hearing, the General Counsel and Respondent filed briefs. Upon the entire record in the case1 and from my observation of the witnesses, I make the following: FINDINGS OF FACT I. THE BUSINESS OF RESPONDENT Respondent, a West Virginia corporation, is engaged in the operation of a resort hotel in White Sulphur Springs, West Virginia. During the past year, a representative period, Respondent's gross revenue from its operation of that hotel was in excess of $500,000. During the same period, Respondent purchased from firms outside the State of West Virginia goods and merchandise valued in excess of $500,000 that were shipped directly, in interstate commerce, to its location within the State of West Virginia. Respondent admits that it is engaged in commerce within the meaning of Section 2(6) and (7) of the Act, and it is so found. II. THE LABOR ORGANIZATION INVOLVED Greenbrier Security Union is a labor organization within the meaning of Section 2(5) of the Act. III. THE UNFAIR LABOR PRACTICES A. Introductior,• The Issues Respondent is charged in this proceeding with having engaged in 8(a)(1) and (3) unfair labor practices allegedly committed to discourage employees on its security force from organizing themselves into a union. Respondent's security force at the Greenbrier Hotel is compoged of approximately 22 people who furnish guard and fire protection service for the hotel and its guests. The force is headed by Harry Welsh, the hotel's chief of security, who has occupied that position for 23 years. Immediately below him in order of rank is Mike Wikle, the fire chief, who is ranked as a lieutenant colonel. Further down the line are Thomas Henson, ranked as captain, and Gerald Wylie and Merle Morgan, ranked as lieutenants. There are three employees classified as sergeants. The remaining members of the security force are classified as i The transcript has been corrected as requested by Respondent. 216 NLRB No. 122 722 DECISIONS OF NATIONAL LABOR RELATIONS BOARD security officers, first or third class . The complaint, as amended at the opening of the hearing , names as supervisors Welsh, Wikle, Henson , Wylie, and Morgan? Respondent in its answer as amended admits that Welsh is a supervisor and denies the amended complaint's allega- tions as to the others.3 Most of the employees at the hotel have been represent- ed by AFL-CIO affiliated unions since 1948. There are six employee bargaining units at the hotel, four craft units composed respectively of carpenters , plumbers , electri- cians , and painters , a hotel workers ' unit, and a mainte- nance employees ' unit . Between 1948 and 1960 , Respon- dent's security personnel were included in the maintenance employees unit which is represented by a local affiliated with the Laborers' International . In 1960, the security employees were dropped from the maintenance employees' unit after it was learned that the inclusion of plant guards in a bargaining unit also containing other employees was inconsistent with the provisions of Section 9(b)(3) of the Act. Since then Respondent 's security employees have not been represented by any labor organization. In late March 1974, employees in Respondent's security department initiated an effort to organize a union of their own. It is the General Counsel 's claim in this case that Respondent , acting through Chief Security Welsh, aided by others under him alleged to be supervisors, responded to that organizational effort by engaging in a course of unlawful conduct designed to chill the employees ' desire for unionization . More specifically , the complaint alleges that Respondent violated Section 8(axl) of the Act by (1) interrogating employees about union activities ; (2) threat- ening employees with a reduction or loss of benefits or pay if they became unionized ; (3) suggesting to employees that they form an independent union instead of seeking representation by an AFL-CIO labor organization; (4) threatening to rescind an employee 's raise because of the union activities ; (5) threatening to alter past layoff policies for the same reason; (6) terminating certain privileges theretofore enjoyed by employees ; and (7) instituting certain changes in past working practices to retaliate against employees because of their organizational effort. The complaint , in addition , alleges that Respondent engaged in 8(a)(3) discrimination against three employees -in the case of one of them, Gary Lambert, by refusing, contrary to alleged past practice , to allow him to remain on its payroll ' and to perform "light work" while he was incapacitated by injury from fully performing his regular duties ; in the case of another, Robert Livesay, by withholding a promised wage raise ; and in the case of the third, Robert McCoy, by rescinding a promotion previous- ly granted him. All of the conduct complained of is alleged to have occurred in the latter part of March and in the early part of April. Respondent 's answer, in addition to entering a general denial, avers affirmatively that if the alleged unfair labor practices were committed by individuals found to be its supervisors, the supervisors acted "without the authoriza- tion and knowledge of Respondent . . . and contrary to instructions of Respondent." Respondent asserts that 2 The original complaint had named only Welsh and Wide. 3 Respondent's position in this respect has also not been consistent. In its "Hotel management" first learned of union activity on the part of its security employees when the charge in this case was served , and promptly thereafter took measures to assure the security employees that the hotel had no antiunion policy and would respect their rights under the Act, measures which Respondent contends operated as an effective disavowal and cure of any unfair labor practices that may theretofore have been engaged in by supervisors in its security department. On June 6, 1974, Albert Lindsey, the Charging Party in this case, filed on behalf of an independent union, called Greenbrier Security Union, a petition, docketed as Case 9-RC-10599 , for an election in a unit of Respondent's security employees. A hearing on the petition was held on June 27 , 1974. One of the issues litigated at length at that hearing related to those who should be excluded from voting eligibility as supervisors. The Petitioner contended that Wikle , Wylie, Morgan, and Henson were supervisors; the Employer's position was that Security Chief Welsh was the only supervisor within the meaning of Section 2(11) of the Act in its security department. The Regional Director in his Decision and Direction of Election, issued on July 15, 1974, did not pass on the question of Wikle's supervisory status because of insufficiency of evidence, but he upheld the Employer 's position as to all other individuals whose supervisory status was in issue . So far as appears, the Union did not petition for Board review of the Regional Director 's findings. The election directed by the Regional Director was to be held on August 12, 1974, after the hearing in this proceeding. This record does not reveal its outcome. Thus, the issues presented for determination are these: (1) Are Wikle , Wylie, Morgan, and Henson supervisors within the meaning of Section 2(11) of the Act? (2) Did Welsh and any of the others named above who are found to be supervisors engage in 8(a)(1) coercive conduct in the respects alleged in the complaint? (3) Does the record support the complaint's allegations of 8(a )(3) discrimina- tion against employees Lambert, Livesay, and McCoy? (4) Were the assurances given by Respondent to its security employees after the filing of the charge such as to amount to an effective repudiation and cure of any unlawful conduct that might theretofore have been engaged in by Respondent's supervisors? These issues will be discussed below in the order indicated. B. Supervisory Status of Wikle, Wylie, Morgan, and Henson 1. George Michael Wikle: "Mike" Wikle, classified as fire chief, is second in charge of the entire security operation , and the highest compensated man below Welsh on the security force . The "fire chief" classification was excluded from the maintenance employees ' bargaining unit during the period between 1948 and 1960 when Respon- dent's security personnel were part of that unit . Wikle is the only member of the security force, besides Welsh, who has an office of his own at the security department's headquarters , located in the fire house . Wikle is authorized original answer it admitted the supervisory status of Wikle. GREENBRIER HOTEL to, and does , give work orders to all ranking and nonranking officers on the security force . The ranking officers in charge of the respective shifts are required to report to him with respect to the performance of their duties . In addition to attending to regular security matters, Wikle has primary responsibility for overseeing the entire fire safety and firefighting operation . In fire situations, he is in full charge , assigns members of the security force to specific duties , and directs them in the performance of such duties . He also trains employees in those aspects of their work that are related to fire security. An employee may not be promoted from a third-class to a first-class security officer classification unless he is certified by Wikle as having passed the course of instruction rendering him competent to work on a fire truck. Wikle is consulted by Welsh with respect to other promotions as well . He is the only one in the security department besides Welsh who interviews applicants for employment . He has on a. number of occasions recommended employees for discharge, and his recommendations were given effective weight by Welsh4 On the foregoing facts , I believe it clear, and I find, that Wikle is a supervisor within the meaning of Section 2(11) of the Act. 2. Wylie, Morgan, and Henson: 5 Respondent operates its security department on a 3-shift basis . Henson is the ranking officer on the first shift (7 a.m. to 3 p.m.), Wylie on the second (3 p.m. to I 1 p.m.), and Morgan on the third (I 1 p.m. to 7 a .m.). Six men are assigned to the first shift, the same number to the second, and eight to the third. The ranking officer on the shift has no fixed post or station, but spends most of his time at the headquarters office, with which the security officers on the shift maintain contact by telephone and radio . Usually one of the security officers on the shift is also stationed at the headquarters office. The others are assigned to fixed posts at entrances to hotel property and/or to specified patrol duties. On the day of the week when the ranking officer is off duty , or when he is otherwise absent or on vacation , his place is taken by the man on the shift who is next lowest in rank, usually the sergeant, or, if he also is absent , then by the most senior security officer on the shift. Henson , Wylie , and Morgan are viewed by Welsh and by the men under them as the individuals who are in charge of their respective shifts . At the hearing in the R case, Welsh repeatedly in the course of his testimony referred to the The factual findings in this paragraph are based both on the record made in this case and on the record made at the hearing in Case 9-RC-10599 , the transcript of which was introduced into evidence in this case. S As was observed above, these individuals were found not to be supervisors in Case 9-RC-10599. On the record in that case , the Regional Director concluded that they were no more than "leadman or shift leaders, who do not possess any indicia of supervisory authority within the meaning of Section 2(11) of the Act ." The Respondent contends that the Regional Director, having made that determination in the representation case, is now precluded from taking an inconsistent position in the complaint which he authorized and issued on behalf of the General Counsel in this unfair labor practice proceeding . The law is clear , however, that a finding in a representation case that a person is not a supervisor, while not subject to relitigation in a "related" subsequent unfair labor practice proceeding (i.e., an 8(ax5) case based on the R case certification ), has no binding force in a subsequent complaint proceeding where , as here, independent violations of Sec. 8(aXl) and (3) of the Act are involved . See Amalgamated Clothing Workers (Sagamore Shirt Co.) v. N.L.R.B , 365 F.2d 898 , 902-905 (C.A.D.C., 1966). This does not mean , of course, that evidence and the 723 position they occupy as being that of "foreman" or "head foreman" of the shift. And though he refused to acknowl- edge that their status was also that of "shift supervisors," the only reason he gave for the distinction he drew was that they do not have the authority to hire or discharge. As the ranking officers on their respective shifts, Henson, Wylie, and Morgan are charged with the responsibility of directing the work of the men assigned to their shifts; they give the orders to the men, and are required to see to it that such orders are carried out. Normally, no one -higher in authority than Morgan is present during the 11 p.m. - 7 a.m. hours of the third shift,6 and generally Wylie is the highest in authority present during the 3 p.m. - 11 p.m. hours on the second shift.? Although the security guards' job assignments to posts or patrol work, which are rotated among them on a regular basis, have well defined duties, it does not follow from this that the officers in charge of the shift are left with no work to assign and nothing to direct. When in his judgment there is a need for this, the officer in charge of a shift will transfer an employee on his shift from one post to another or assign him to a particular job other than the one for which he was scheduled. If a complaint is made by a guest or if an investigation is required, the officer in charge of the shift selects the security guard who ,is to handle the complaint or is to conduct the investigation and tells him what to do. When an emergency situation occurs on the shift, the officer in charge determines what duties should be performed by each of the men on the shift to cope with that emergency, assigns the men to such duties, and supervises their execution. Although Welsh normally retains sole authority to determine and assign overtime work, in the case of an emergency situation presenting a need for extra men, the officer in charge of the shift is authorized, without first clearing with Welsh, to call men not then on duty and to request them to come in on an overtime basis, making his own determination as to whom to call. When a man on a shift desires time off he makes his request of the officer in charge who is authorized to grant the request if in his judgment it is warranted. As the ranking officers of their respective shifts, Henson, Wylie, and Morgan have no authority to discharge employees, or, so far as appears, to take other action affecting their job status. In the case of Wylie and Morgan, it appears, however, that, while they do not recommend promotions as a formal matter, they have been called on by findings of the Regional Director in the representation case must be ignored . As the court pointed out in the cited case, at 905, "The findings of the Regional Director [in the representation case] may be accorded 'persuasive relevance ,' a kind of administrative comity, aiding the Examiner and the Board in reaching just decisions, subject however to reconsideration both on the record already made and in the light of any additional evidence that the Examiner finds material and helpful to a proper resolution of the issue." The findings I make below on the specific issue under consideration are based on the evidence adduced both in this case and in Case 9-RC-10599, and have also taken into account as a relevant but not controlling consideration the findings of the Regional Director in the representation case. 6 Welsh testified that he sees the men in the third shift "perhaps 30 minutes a day, 2 or 3 days a week." 7 Wikle normally works during the 7 a.m. - 3 p .m. hours of the first shift, devoting much of his time to fire inspection matters. Welsh, so far as appears, has no fixed working hours , but his testimony reflects that he spends much of his working time at the hotel , away from security headquarters with which the security guards maintain contact. 724 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Welsh to give their evaluation of employees under them whose promotions were being considered .8 On the foregoing facts, I am satisfied, contrary to the earlier finding of the Regional Director, who did not have the benefit of the added evidence adduced at the hearing in this case, that enough has been shown to establish that Henson, Wylie, and Morgan occupy the status of "shift supervisors," rather than that of "shift leaders" as the Regional Director found in Case 9-RC-10599. In my judgment, the authority and responsibility vested in them to assign work and to direct the work of the employees on their respective shifts is sufficiently substantial in kind and degree to place them within the supervisory category as defined by Section 2(11) of the Act. I think that conclusion is particularly warranted in the case of Morgan, and to a somewhat lesser extent in the case of Wylie as well, because of the absence during all or most of their shift hours of anyone higher in authority who would be in a position to direct the day-to-day performance of the work of the men on the shift. The validity of that conclusion is not negated by the fact that the men in question possess only limited attributes of supervisory authority within the broad range of those spelled out in Section 2(11). The law is well settled that that section is to be interpreted in the disjunctive and that an individual need not possess all, or even most, of the attributes of supervisory authority to qualify as a statutory supervisor. Ohio Power Co. v. N.L.R.B., 176 F.2d 385 (C.A. 6). Nor is that conclusion nullified by the fact that much of the work done by security officers on a shift is of a routine or standardized nature, not necessitating the exercise of independent judgment in its direction. The frequency with which independent judgment is exercised is not the test for determining whether supervisory responsibility in the statutory sense is involved. It is enough that the responsi- bility entrusted calls for the exercise of such independent judgment on occasions, and that I find to be so here. Accordingly, I find that Henson, Wylie, and Morgan were at all times material herein supervisors within the meaning of Section 2(11) of the Act. C. Interference, Restraint, and Coercion 1. The evidence On March 23, 1974, employees of Respondent's security department met at the union hall in White Sulphur Springs for the purpose of organizing themselves into a union. It appears to have been contemplated at that time that the union being formed would seek affiliation with the United Steelworkers of America, although the latter labor organi- zation had not yet been contacted to determine whether such affiliation would be acceptable to it. Albert Lindsey and Charles Feury were selected at that meeting as spokesmen for the employees to call upon Welsh to inform him that efforts were underway to start a union. The meeting on March 25 was still in progress when 9 Thus, Wylie, a witness for Respondent , referred in his testimony to one occasion when he was requested by Welsh to state his choice of two men who were being considered for promotion to a single opening; his recommendation was adopted. 9 The foregoing findings are based on undisputed testimony of McCoy security officers Robert McCoy and John Turner reported for work for the shift beginning at 3 p.m. that day. Upon their arrival they were summoned to Welsh's office where they found Wikle and Wylie also present. Stating that he had heard from a source downtown that the security officers were meeting at the union hall, Welsh demanded to know what was going on. McCoy told Welsh that the men were there to organize a union. Welsh expressed his anger with the men for organizing behind his back and also wanted to know whether "that God-damned Lindsey was at the head of this." When McCoy told Welsh that it had been planned to have some of the men come in to see him after the meeting was concluded, Welsh exclaimed, "I don't want to see none of the sons-of-bitches." 9 Lindsey and Feury called on Welsh later that afternoon; Wikle and Wylie were also there at the time. The following account of what occurred is based on a composite of the testimony, to the extent credited, of all those present. Except where otherwise noted, the testimony relied upon is not contradicted. Lindsey and Feury informed Welsh that they had come to let him know that the employees in the security department were organizing themselves into a union. Welsh asked what union the men wanted. When Feury replied that the men wanted to get into the Steelworkers Union, Welsh inquired why they did not form an independent union and why they thought the Steelworkers could give them better representation than a union of their own.10 Welsh also asked Lindsey to identify the employees who had signed union cards. Lindsey refused to do so, although declaring that cards had been signed by a majority of the employees. Welsh also asked why the employees felt they needed any union at all. Lindsey stated that the employees wanted to improve their wages and working conditions, and also protect their jobs, mentioning in the latter connection a then current rumor that Respondent was planning to replace Welsh with a Captain White of the state police who might bring with him some of his own men. After Lindsey explained to Welsh why the employees wanted a union, Welsh stated that if the employees organized a union, it would result in conse- quences detrimental to them. In the past, he said, he had stood up for the men, but he would no longer do so if the men went behind his back and formed a union. He also said that if the employees became unionized they would suffer a reduction in their existing pension and insurance benefits. Much of the remainder of the meeting, which lasted over an hour, was taken up with a heated discussion between Welsh and Lindsey concerning complaints which Lindsey stated employees had about Welsh's operation of the security department. One of the specific complaints mentioned by Lindsey was that Welsh was favoring younger men by promoting them rapidly while making more senior employees wait 5 years before granting them a raise. Welsh asked whether Lindsey wanted to cut the pay and Turner. 10 This finding is based on credited testimony of Lindsey and Feury. Welsh's denial that any mention was made of the Steelworkers union was not corroborated by Respondent's other witnesses, Wylie and Wikle. GREENBRIER HOTEL 725 of the men who he claimed had been favored . Lindsey said he did not.ii On the evening of March 25 , following the meeting referred to above , John Turner, one of the employees whom Welsh had questioned earlier that day about the meeting at the union hall, had a second conversation with Welsh, also at Welsh 's office . Welsh told Turner that Turner had recently been considered for promotion to the position of acting sergeant, but that Welsh could no longer consider him for such a promotion now that he knew what was going on. Welsh also told Turner that if the employees followed through with their plan for unionization they would probably lose some of their pension and insurance benefits . He also told Turner that if there was any possible way to revoke a raise he had managed to work out for Turner several months before , he would see that this was done.'2 The same evening , March 25, Welsh also had a conversation with security officer Gary Lambert , concern- ing- the organizational effort then in progress . Lambert's credited and uncontradicted account of what Welsh said to him follows: He [Welsh] told me I was just harming myself by joining the union , that I would lose benefits like insurance, retirement . I could be cut in pay . He also told me that he had promised Robert Livesay a raise, but he couldn 't give it to him now. He told me that in the past . . . he had hid men on the post that were sick and unable to work , so he just hid them where people wouldn't even see them , so people could draw their pay, but he wasn 't going to do it any more . He said .. . in the past he had kept people from being laid off in the winter but because of union activities he wasn't going to try to keep them from being laid off. Also during the evening of March 25, Welsh approached Charles Livesay, one of the security officers who had attended the meeting at the union hall earlier that day. After reproving Livesay for not having come to him to inform him that the men were organizing a union, Welsh told Livesay, "I guess you know , I can't give you a raise now." 13 ti Wylie's testimony that Lindsey stated that there should be a 5-year waiting period before any raises were granted is not supported by the testimony of other witnesses and is not credited. is The foregoing findings are based upon Turner's credited testimony. Although Welsh did not specifically advert to Turner's testimony, he did testify in general terms that he had not threatened employees with the loss of benefits or a cut in pay if they organized themselves into a union. With respect to pension and insurance benefits , a reading of the record as a whole can leave little doubt that Welsh , whether or not he personally viewed this as a threat, did seek to impress upon employees that they would suffer a loss or reduction of such benefits if they became unionized. Respondent has two pension plans, one for employees represented by unions under contract with it, and the other for unrepresented employees . Welsh's testimony reflects that he was of the belief that the unionization of the security department employees would automatically remove them from the nonunion plan and place them in the union plan , whose benefits he considered to be inferior, even though , as he admitted at the hearing, he did not know much about either plan . With respect to cuts in pay , Welsh did not deny raising that subject in his talks with employees during this period, but testified that the way he put it to the men was that if they listened to Lindsey, those who had recently obtained a pay raise would lose it. Turner impressed me as a careful witness , and I think it altogether likely that Welsh , considering his anger at the time with employees for having "gone behind his back ," did make the On March 28, about a half-hour before the end of the third shift that morning, security officers Gary Lambert, James Campbell , and Roy Barnes were summoned from their posts to Fire Chief Wikle's office: Morgan, the ranking officer on the third shift, was there with Wikle. Wikle told them they were harming themselves by going union. He told them that Respondent's pension and insurance benefits for unrepresented employees were better than those for unionized employees, and that if the plant guards went union they would lose $2,000 in insurance and also lose some of their pension rights and benefits . He told them not to listen to Lindsey who, he said, wanted to cut $100 a month in pay from all security officers who had been there less than 5 years, and warned them that they would risk the possibility of a cut in pay if they went union. i4 On April 2, Lindsey picked up Welsh in the patrol car and drove him home. En route, as appears from Lindsey's testimony, not contradicted and credited, the following conversation occurred: He [Welsh] brought up the subject of the union and he asked me why we wanted a union. He said, "I'm your union" and I told him I thought this was the very thing that had brought on the union, that he had been our union too long. He said "Now, you realize that if you fellows get in the union that you're going to get cut-your wages will be cut, and your pension plan will be cut" and he mentioned that the men would be cut in wages $100 a month. Prior to March 25, the security department employees while on duty at the headquarters station were permitted the use of a television set located there, a set the employees had purchased out of their "pop" funds. The only restriction imposed on its use was that it not interfere with their work. On March 26, while employee John Turner was watching a television program, Lieutenant Wylie came in, unplugged the set, and stated, "We'll have no more of this." Thereafter, the TV set remained disconnected for a period of about 3 weeks, following which the employees were again permitted its use . No claim is made by Respondent that the employees' use of the television was statement attributed to him by Turner concerning the revocation of Turner's raise , if not in haec verba, at least in words from which Turner could reasonably have drawn that meaning. 13 This finding is based on Livesay 's credited testimony. Welsh 's version, which I find less plausible, is that he told Livesay, "Did you see that our friend Lindsey wants not to give you the money and the raise until 5 years from now ." Lambert's undenied testimony , quoted above , serves in a sense to corroborate Lindsey's and heightens the likelihood that Welsh did make the statement attributed to him by Livesay. 14 The above findings are based upon a synthesis of the credited testimony of Lambert , Campbell , and Haynes. Wikle did not deny making the statements attributed to him . He testified that he told the employees that their insurance and pensions would be lost or reduced because that was his belief. He further testified that he computed the $100 a month which he told the employees they might lose on the basis of the union dues the employees would have to pay, on the basis of the pension contributions they would have to make under the union plan , and on the basis of what (he told them) Lindsey wanted. Wikle's statement that Lindsey wanted to cut their pay was a misrepresentation of Lindsey 's position. The record shows, as Wikle himself admitted while testifying , that at the March 25 meeting Lindsey did not say that he wanted to cut the pay of employees who had been there less than 5 years. 726 DECISIONS OF NATIONAL LABOR RELATIONS BOARD discontinued for reasons related to the performance by employees of their duties. Wylie testified that he discon- nected the set because he had noticed when he first came there that day that the TV had been unplugged and assumed that it must have been unplugged for "some reason." Respondent offered no other explanation for discontinuing the use of the set for a period of 3 weeks. Nor did it offer any for restoring its use 3 weeks later. It is noted, however, that the restoration of its use coincided in time with the service upon Respondent, on April 17, of the charge in this case, alleging, inter a/ia, the retaliatory withdrawal of employee benefits. Prior to the March 25 meeting, employees assigned to certain posts were allowed to eat lunch at their posts. Their lunch, which was provided by Respondent, was brought to them by the officer detailed to the patrol car. That practice had been in effect for some 15 years. Shortly after the March 25 meeting,15 Welsh ordered a discontinuance of that practice. Thereafter the men at these posts were required to come to the station house for their lunch. Their place at the post was filled during their absence by the officer assigned to patrol duty, who had to relieve three posts in turn. The employees used the patrol car to drive to the station for their lunch but remained on duty and were subject to call during that time. Several employees testified that this change in procedure was objectionable to them because they were now expected to drive to the station, eat their lunch, and return, all within one-half hour, and they could no longer eat at their leisure. Welsh testified that he effected this change because he thought it unseemly for security officers to be seen eating while at their duty stations. His only explanation at the hearing for ordering the change at that particular time was that he had not theretofore been aware that the men at the posts were having their lunches brought to them, having observed it for the first time on the day he directed the practice to be discontinued. Considering the length of time that practice had been going on, I find Welsh's testimony not credible. On or about the same day that Welsh effected the change with respect to lunches he also directed certain other changes in operating procedures. Before March 25 it had long been the standard practice to have two men ride in the patrol car during the evening hours and together to make the required inspections of the facilities on hotel property that were removed some distance from the main hotel building. Under the new procedure directed by Welsh the patrol car was to be manned by only one officer and certain foot patrolling and inspection duties away from the main building that had previously been performed by officers in teams of two now had to be performed by an officer working alone. Employees involved viewed these changes as creating additional hazards for them and 15 Charles Feury in his testimony fixed the date as March 26; other witnesses for the General Counsel could not fix the exact date but recalled only that it was shortly after the March 25 meeting , Welsh estimated the date to be April 8. is Welsh testified that the standard practice had always been to have only one man on the patrol vehicle except when a rookie was being trained, and that this practice had been deviated from only for a brief period of several months when Respondent had on its security force two extra men who had been retained after completion of a construction project for which they had been needed and who had been "stuck any place" until the force was reduced to normal size by quits . His testimony as to Respondent's therefore being detrimental to their working conditions, a view not shared by Respondent. On the day the change was effected , Gary Lambert was one of the two officers on the night shift who had been scheduled for duty on the patrol car that evening . Lambert, a credible witness, testified without contradiction, and it is found, that when he was told by Merle Morgan, the ranking officer in charge of the shift, that the patrol car was to be manned by only one officer, he remarked, "I guess this is something new for the damn union again." To which Morgan responded, "Well, what do you expect? You stick a knife in the boss, he's going to stick one back." At the hearing, Welsh admitted that "immediately or shortly after" the meeting of March 25, there "could have been" a change in the method of patrolling, but he denied that the change was related to the employees' organizational effort. His testimony as to why that action was taken at that particular time was, however, confusing and unconvincing and is not credit- ed.18 2. Concluding findings with respect to 8(a)(1) allegations The foregoing factual findings clearly establish that beginning at the time Welsh learned on March 25, 1974, that the security officers in his department were seeking to organize themselves into a union and continuing through the early part of April, Respondent, through supervisory personnel in the security department, engaged in a coercive campaign designed to discourage union organization. More specifically, I find that Respondent, through such supervisory personnel, trespassed upon employee statutory rights in violation of Section 8(a)(1) in the following respects: (a) By Welsh's conduct in summoning McCoy and Turner to his office on March 25 and interrogating them about the organizational meeting then still in progress at the union hall. I find such interrogation clearly coercive, particularly when considered in context with the hostility toward union organization that Welsh expressed at that meeting, and also when considered in context with Respondent's other 8(a)(1) conduct herein found. (b) By Welsh's statements to Lindsey and Feury at their meeting on March 25, and later that evening to Lambert, in which Welsh declared his intent if the men formed a union no longer to extend to them the lenient considera- tion he had in the past and to adopt a more restrictive policy toward them with respect to matters affecting their earnings and working conditions. (c) By Welsh's implied threat to Lambert that employees might suffer seasonal layoffs as a result of union organiza- tion. standard practice was, however , directly at odds with that of employee witnesses, who I do not believe would lie on a matter of this sort and whose testimony I find was credible Moreover, Welsh's testimony was vague, indefinite , and vacillating in its suggestion that there was a relationship in point of time between the reduction of the security force to normal size following the addition of the extra men and the change in the method of patrolling which occurred shortly after March 25. He testified initially that the reduction occurred about "seven , eight months" before the hearing, which would fix the time as several months before March 25, but later altered his testimony to state "I think it was after" March 25. GREENBRIER HOTEL (d) By Welsh's statement to Lindsey on March 25, and also by his statement to Lambert the same day, that he was withholding from Lindsey a promised raise in pay because of the employees' organizational effort. (e) By Welsh's statement to Turner on March 25 that he was withdrawing his consideration of Turner for promo- tion to the position of acting sergeant because of "what was going on" (that reference , I find , was to the union organizational effort), and also by Welsh's threat to Turner in the same conversation to revoke if possible the pay raise Turner had recently been granted. (f) By the statements made by Wikle to Lambert, Campbell, and Barnes on March 28, and by Welsh to Lindsey on April 2, to the effect that employees would, or might, suffer a cut in pay if they went union. (g) By statements made by Welsh at various times to employees Lindsey, Feury, Turner, and Lambert, and, on March 28, by Wikle to employees Lambert, Campbell, and Barnes, to the effect that the security employees would suffer a reduction or loss in their existing pension and insurance benefits if the security force became unionized. I find that these statements were inherently coercive and violative of Section 8(axl) even though Welsh and Wilde may in good faith believed them to be true. And I find them no less coercive because, as it appears , the pension and insurance plans covering the security employees were in fact restricted in their application to Respondent's nonunion employees and called for the cessation of coverage and for the loss of acquired benefits in the event that previously covered employees became represented by a labor organization .17 The law is well settled that an employee benefits plan which on its face conditions the continued participation and the enjoyment of benefits therein upon employees continuing to forgo their right to select and bargain through a collective-bargaining repre- sentative is inherently restrictive of employee rights guaranteed under Section 7 and therefore violative of Section 8(a)(1) of the Act. is Publicizing to employees that the unlawful provisions of such a plan will be enforced against them if they become represented by a union is no less violative of the Act, and especially so where , as here, this is done in an organizational context and for the purpose of discouraging union membership. (h) By terminating for a period of approximately 3 weeks, beginning on March 26, the privilege theretofore allowed its employees to use the firehouse television set during working hours. It is well established that the withdrawal of employee privileges , though lawful under other circumstances , is violative of the Act if it is done to retaliate against employees because of their union activi- ties . is In the instant case Respondent 's conduct in question must be viewed, not as an isolated act, but in the context in it The pension and insurance plans were not introduced into evidence. However , Edward Johnson , the administrator of Respondent 's pension plans , testified that under the provisions of Respondent's so-called nonunion plan if the security employees became represented by a labor organization they would all cease to be active members of that plan, and that eight of them-those having less than 5 years' service with Respondent -would in addition lose all their theretofore accumulated rights under the plan. Johnson further testified that two employees on the security force, because of their age, would be ineligible to switch to the existing union plan, even if brought under that plan by agreement, and would consequently lose all rights upon retirement. 727 which it occurred-its timing in relationship to the employees' organizational effort ; the chief security officer's anger with the employees for "going behind his back"; his expressed resentment over the employees ' failure to appreciate the privileges and benefits he had provided them in the past; his declared intent to discontinue his past lenient policy toward employees; and the other unfair labor practices that were being contemporaneously en- gaged in to discourage unionization of the security department. So viewed, and considered in conjunction with Respondent's failure to come forward with any other plausible explanation for its conduct, the only reasonable inference to be drawn is that Respondent's withdrawal of the TV privilege constituted a reprisal measure unlawful under the Act. I so find. (i) By instituting, in the context of its other unlawful activity herein found, the changes from past practices, described above, with respect to patrolling procedures and the place where employees might eat their lunch. The legality of Respondent's conduct in these respects does not turn on whether these changes were reasonable or unreasonable, justifiable or not justifiable, from an operating point of view, but on whether they were effected for a lawful or unlawful purpose within the purview of the Act. The Act, does not, of course, prohibit an employee from effecting changes he normally would make in employee working conditions simply because his employ- ees are engaged in an organizational effort. But it does condemn as an unlawful restraint upon employees' self- organizational rights retaliatory changes in working condi- tions designed to discourage unionization .20 On all the evidence in this case , I am persuaded that Welsh would not have ordered the changes in longstanding practice here involved at the time he did were it not for the employees' organizational effort and a retaliatory purpose on his part to adopt a "get tough" attitude that would demonstrate to employees that they would be better off without a union. The changes were promulgated shortly after Welsh had indicated to employees his intent to harden his attitude toward them because of their organizational effort and during a period when he was engaging in other unfair labor practices designed to discourage the unionization of Respondent's security employees. Respondent's sudden decision in that setting to alter working conditions that had been in existence for many years in ways considered objectionable by employees could reasonably be expected to be viewed by employees as a retaliatory response to their organizational effort, and also to serve as warning to them that if they persisted in that effort Respondent had the means, and had the will, to effect further unfavorable changes that might make them regret their desire for unionization . To avoid an inference that this is what was 18 E.g., Goodyear Tire & Rubber Company, 170 NLRB 539, 548 ( 1968), Motor Wheel Corporation, 180 NLRB 354 (1969), N.LR.B. v. Kroger Co, 401 F 2d 682 (C.A. 6, 1968). iB See, e.g., Medley Distilling Co., Inc., 187 NLRB 84, enfd. 453 F.2d 374 (C.A. 6, 1971); South Akron Awning Company, 205 NLRB 370(1973). The case last cited involved the cutting off of an employee's privilege to listen to a radio while working. 20 See, e.g., Carlisle Paper Box Company, 168 NLRB 706 (1967), enfd. 398 F .2d (C.A. 3, 1968); Wilson Manufacturing Company, 197 NLRB 322 (1972); Plastic Sealers, Inc., 200 NLRB 22 (1972). 728 DECISIONS OF NATIONAL LABOR RELATIONS BOARD intended , it was incumbent on Respondent to present a plausible explanation that would account for its choosing that particular time to effect these changes in its prior practices. As found above, Respondent has not done so. An inference of illegality under Section 8(a)(1) is therefore, I find, reasonably warranted. It is noted, moreover, that the finding of unlawful purpose with respect to the change in patrolling procedures need not, and does not, rest upon inference alone . It is buttressed , I find , by Morgan's remark to Lambert at the time that that change was announced to him, "Well what do you expect? You stick a knife in the boss , he's going to stick one back ." There is no similar independent evidence with respect to the change in the place -of-lunch practice . But since both changes were effected at the same time , it is reasonable to assume that they were motivated by the same retaliatory purpose. The complaint also contains a number of other 8(a)(l) allegations not covered by the above concluding findings, with respect to which evidence was adduced at the hearing, but as to these allegations I find that the credible evidence does not substantially support findings of 8(aXl ) viola- tions, and I shall accordingly recommend their dismissal. D. Violations of Section 8(a)(3) 1. Discriminatory denial to Gary Lambert of of an opportunity to work light duty On April 7, 1974, Gary Lambert, a security guard in Respondent 's employ since 1969, sustained multiple fractures of his foot in a nonemployment -related accident and his foot was placed in a cast. The injury incapacitated him from performing some of the regular duties of his job particularly those requiring foot patrol 21 After an absence of 2 days , Lambert called Merle Morgan , the ranking officer in charge of his shift . Lambert requested Morgan to ask Welsh if he could come to work while his foot was mending and perform work that did not require much walking, mentioning that Welsh had allowed this in the past under comparable circumstances . Morgan responded, "No, I won't ask him, and I would advise you not to ask him. If this wreck would have happened two or three weeks earlier, before this union business , but because of that he won't let you now." Several days later, Lambert came to the station house to speak directly to Welsh about coming back to work . Welsh had already gone home , but Morgan was there . After ascertaining from Lambert the purpose of Lambert's visit , Morgan told Lambert , "Well, I'll tell you again it don't do any good . Since this union business, he won't do nothing for nobody." A few clays later , Lambert again came to the fire station, found Welsh there, and asked him whether he could come back with his injury and work in the station . Welsh told Lambert he could not, but, as appears from Lambert's credited testimony, gave no reason at the time for denying Lambert's request . Lambert thereafter continued to remain on an excused layoff status. On June 19 , 1974, after Lambert's cast was removed, Lambert was reinstated to his regular employee status 21 Lambert testified credibly that with his foot in a cast he was not altogether disabled from walking, and that, although his condition would not have allowed him to walk the grounds , it would have allowed him to upon presenting a release from his doctor . He has since remained in Respondent 's employ. The complaint alleges in substance that Respondent unlawfully discriminated against Lambert within the meaning of Section 8(a)(3) by refusing to allow him to perform light duty work from the date he initially requested such duty to the date of his reinstatement to full employee status , as aforesaid . More specifically , it is the General Counsel's position that prior to the initiation of the union organizational effort Welsh in comparable circumstances had consistently allowed employees, disa- bled by injury or illness from performing their regular duties, to remain on the payroll performing light-duty work, but that Welsh had not similarly accommodated Lambert because the intervening employee organizational effort, which Welsh resented and opposed, had led him to change his earlier policy in that regard as a reprisal measure. To support his contention with respect to Welsh's earlier policy, the General Counsel adduced evidence, not disputed by Respondent, establishing that prior to March 25, 1974, Welsh had on a number of occasions assigned "light-duty" work to employees when they had been disabled through illness or injury from performing their regular duties . Three examples were specifically cited. In two of them, the employees had suffered heart attacks. After their release from the hospital, they had returned to their jobs while not yet fully recovered and had been assigned exclusively to posts that required little or no walking. In the third, the employee, Albert Lindsey, had sustained a severe injury to a knee in an accident on the job and had been told by his doctor that he could not perform his regular work since it was essential to his recovery that he keep weight off his knee. After 5 days' absence from the job, Lindsey, at the suggestion of Welsh, had returned to work, and for a period of 3 months thereafter , until he was well enough to resume his regular duties, he had been assigned exclusively to duties in the fire station and as a dispatcher , duties that required little or no walking. Welsh admitted at the hearing that Lambert's injury would have permitted him to do the same light work that had been given Lindsey. Lindsey, who has been in Respondent's employ as a security guard for more than 10 years, testified that during all that time no employee, other than Lambert, had been denied light-duty work when unable because of illness or injury to perform in full his regular duties. Respondent did not dispute Lindsey's testimony in that respect, nor otherwise make any claim to the contrary. To support his contention that Welsh was motivated by the unlawful reasons stated above in according Lambert disparate treatment, the General Counsel points to the antiunion course pf conduct, including other reprisal actions , engaged in by Welsh at about the same time, as reflected by the findings made above and the additional findings to be made below. And as more specifically revealing of Welsh's motivation in denying Lambert light- duty work, the General Counsel relies on Lambert's perform most of the other work performed by security guards , such as dispatching work at the station house, manning the front gate post, and driving the firetruck GREENBRIER HOTEL 729 credited testimony relating to his conversation with Welsh on the evening of March 25. It will be recalled that Welsh in the course of that conversation had referred to his liberal and considerate treatment of employees in the past, mentioning specifically how he had allowed employees unable to do their work because of illness to remain on the job and draw pay, and had stated that because of the union activities "he wasn't going to do it any more." Welsh's attitude in that regard is furthet evidenced by the reasons which Morgan gave Lambert for not transmitting Lam- bert's light-duty request to Welsh, as found above. Although the record evidence does not support a finding that Morgan had specifically discussed Lambert's request with Welsh, it is reasonably to be inferred from the reasons given that Welsh must at least have earlier communicated to Morgan the attitude he would adopt on a matter of this sort. The evidence adverted to makes out an exceptionally strong prima facie case in support of the General Counsel's position, one which I find on all the record Respondent has failed persuasively to overcome. Respondent's counsel in his opening statement gave the following as Respondent's reason for not granting Lambert's request for "light duty": "He was injured in a nonemployment accident and there was simply no job available for him on the shift that he worked in so-called light duty." The record shows, however, and Welsh during his cross-examination in effect conceded, that prior to the initiation of the employees' organizational effort Welsh had not confined his lenient policy of allowing partially disabled employees to perform "light duty" exclusively to employees whose injury or illness was job-related. Further, Respondent's contention that no light duty work was available on the third shift-the shift on which Lambert worked-was not convincingly supported. The record shows that Lindsey had also worked on the third shift; yet Welsh was able to arrange light duty work for him, work which, Welsh conceded at the hearing, Lambert could also have been given without affecting the efficient operations of the security force. During the course of the hearing, Welsh shifted from Respondent's originally stated position and now asserted as his primary reason for not allowing Lambert to come back on light duty that he did not want to subject the hotel to the risk of liability if Lambert was further injured on the job. Welsh was unable to explain satisfactorily, however, how light-duty work of the kind that had been given others, Lindsey for example, would have created a substantial risk of such further injury. Nor did he explain why the same consideration had not deterred him from giving light-duty work to ill or injured employees prior to the start of the Union's organizational effort. Taking into account Welsh's conversation with Lambert on March 25 and Morgan's remarks to Lambert when Lambert asked for light-duty work, I am convinced that the last mentioned reason is the product of an afterthought and was not the controlling reason that motivated Welsh to deny Lambert light-duty work at the time he did. On all the record, I am satisfied that the General Counsel has established by a fair preponderance of credible evidence that Respondent, through Welsh, was led to deny Lambert light-duty work, contrary to his past practice in comparable situations, for the reasons contended by the General Counsel, as stated above. Accordingly, I find that Respondent discriminated against Lambert in violation of Section 8(a)(3) and (1) of the Act.22 2. Discriminatory withholding of a wage increase from Charles Livesay Charles Livesay was hired by Welsh on September 10, 1973, and at that time, as appears from his credited testimony, was told that after he worked 6 months he would receive a $100-a-month raise. Six months later Livesay spoke to Wikle about the raise. Wikle told him that he could not get the raise at that time, but that a raise would be put in for him as soon as the season opened. Respondent's season normally opens about April 15. Livesay attended the employees' organizational meeting which was held on March 25, 1974. On the evening of the same day, as found above, Welsh reproved Livesay for not having informed him that the men were organizing a union and told Livesay, "I guess you know, I can't give you a raise now." Also, as found above, during the course of a Separate conversation with Lambert that same evening, Welsh told Lambert that he had promised Livesay a wage increase but that he could not give it to him now, the implication being clear that this was because of the employees' organizational efforts which Welsh resented. Livesay eventually did receive his raise, but this was not until June 16, 1974. Upon the foregoing facts, evaluated in the context of Respondent's other unfair labor practices during this period, particularly its other reprisal actions, I am satisfied, and find, that Respondent's delay between April 15, 1974, and June 16, 1974, in giving Livesay the wage raise he had been promised would not have occurred but for the employees' organizational campaign, and that it was motivated by retaliatory considerations. I find that by withholding Livesay's pay raise during that 2-month period Respondent violated Section 8(a)(3) and (1) of the Act. 3. Discriminatory rescission of Robert McCoy's promotion Prior to the organizational meeting of March 25, 1974, Robert McCoy, then a first-class security officer, was told by Lieutenant Wylie, his shift supervisor, that he was being promoted to the position of acting sergeant. McCoy was given at that time the cap and stripes that are the insignia of a sergeant's position. While serving in an "acting" capacity, however, McCoy was not entitled to wear the insignia nor was he entitled to any raise in pay; his duties remained those of a first-class security officer, except that he became next in line to take charge of the shift if those above him higher in rank were absent 23 McCoy attended the employee organizational meeting on March 25. While 22 1 find that the period of discrimination began on April 10, when Morgan refused to transmit Lambert 's request for light-duty work, and ended on June 19, 1974, when Lambert was reinstated to regular employee status. 23 It appears that at about the same time that McCoy was promoted to acting sergeant Respondent advanced all its sergeants and officers one (Continued) 730 DECISIONS OF NATIONAL LABOR RELATIONS BOARD that meeting was still in progress-as found above-Mc- Coy was summoned, along with Turner, to Welsh's office and interrogated by Welsh as to what was taking place at the meeting. In the course of that interrogation, Welsh told McCoy that he had just received confirmation of McCoy's promotion to the position of acting sergeant and demand- ed to know in effect why McCoy and the other men were acting in opposition to him in their organizational effort. Later that day, Welsh had another conversation with McCoy in which he sought to dissuade McCoy from supporting the employees' organizational effort, stating to McCoy, among other things, that Lindsey did not think a sergeant should get more than other men on the force. On March 28, Sergeant (Acting Lieutenant) Mines-who was in charge of the shift that day, it being Wylie's day off-told McCoy to return the sergeant's stripes that had been given him. When McCoy inquired why that action was being taken, the only reason given him was that "the boss jumped the gun." Although he was not specifically so told, McCoy assumed from the demand made upon him for the return of the sergeant's insignia that his promotion to the position of acting sergeant was being rescinded. His assumption, I find, was a correct one. Respondent has advanced no clear explanation for the demotion. Counsel for Respondent in his opening state- ment, addressing himself to the 8(aX3) allegation relating to McCoy, stated: McCoy was promoted to acting sergeant, but the evidence will show that there was no pay increase involved. He was, contrary to the hotel's understand- ing, the management's understanding, and against its direction, reduced from acting sergeant to security officer first class. When management learned of that, it immediately corrected it.24 Welsh's testimony does not support the statement that McCoy's demotion has been corrected. Welsh testified that as of the time of the hearing McCoy was a first-class security officer but that he "will be" an acting sergeant. Welsh admitted that he was responsible for recalling McCoy's sergeant's insignia , but, while denying that he did so for union-related reasons, gave no other explanation for demoting McCoy at the time. In the absence of any other plausible explanation for McCoy's demotion and in the light of the other unfair labor practices, including acts of reprisal, in which it has been found that Respondent , through Welsh , was engaging in at the time , I believe an inference is reasonably warranted that McCoy's promotion to acting sergeant was rescinded because of the employees ' organizational effort and McCoy's sympathy with and support of that effort. I so found, and further find, that by taking such action Respondent violated Section 8(aX3) and (1) of the Act. E. Respondent's Exculpatory Contentions As noted above, Respondent contends that it should be exculpated from liability for the conduct herein found notch in rank , but also in an acting capacity . At the time of the hearing, they were all still in an "acting" status in their higher classification , with their rate of pay remaining as before. unlawful because (1) such conduct was contrary to hotel policy and was engaged in without the knowledge and authority of hotel management , and (2) such conduct was affirmatively repudiated and effectively disavowed by hotel management promptly after being called to its attention. To support these contentions, Respondent relies upon the testimony of its president, Edward Truman Wright, who has had primary responsibility for the operations of the Greenbrier Hotel for the past 23 years. Wright testified that the Greenbrier Hotel has always had an open door policy toward unions, pointing as evidence of this to the amicable relationship the hotel has enjoyed since 1960 with the six unions that now represent hotel employees. According to Wright, he first learned that there was union organizational activity by the security guards on April 17, 1974, when the charge in this case was served on Respondent. Any coercive or discriminatory conduct that may have been engaged in by supervision in the security department prior to that time, testified Wright, was unauthorized by hotel management and contrary to its policy. Wright further testified-and this is conceded by the General Counsel-that, after learning of the charge and conferring with the Board's field examiner concerning it, he called a meeting of the security guards and at that meeting, held on May 5, read to them a prepared statement to clarify the hotel's position with respect to their right to organize . In his statement Wright advised the security guards in substance that the hotel had no antiunion policy; that, while the law forbade them from joining any of the hotel's existing unions, they were free to join a union representing security guards; and that Respondent under the law could not, and would not, take or permit any action to discourage or encourage them from doing so. Wright impressed me as a truthful witness, and I credit his testimony that he did not expressly authorize, and prior to the charge in this case was unaware of, any of the activities herein found to have been engaged in by the hotel's security department supervision to discourage union organization . I agree with him that the Greenbrier Hotel can scarcely be characterized as an antiunion employer in the light of its long and harmonious relation- ship with the six existing unions at the hotel. And I also accept Wright's testimony that the conduct herein found unlawful did not reflect hotel policy, as that policy was understood at the highest level of Respondent 's manage- ment . In that respect I am satisfied from the evidence in this record that the unlawful conduct had its roots in Welsh's personal enmity toward the employees organiza- tional effort, generated by a fear on his part that the formation of a union would somehow undercut the esteem and authority he had enjoyed during his 23 years service as security chief. It is clear from the record that Welsh considered himself a good "boss" who had protected the interests of the men ("I'm your union"), felt personally affronted by the employees' manifested desire for separate representation of their own, feared and distrusted Lindsey as a potential leader of the Union , and was led by these 24 Counsel's reference to "management" is obviously to the hotel's top management, above Welsh. GREENBRIER HOTEL 731 considerations to oppose union organization in the manner he did . But the fact that Welsh acted on his own, rather than at the direction of higher management authority, and contrary to hotel policy, in initiating and engaging in the unfair labor practices herein found, does not exonerate Respondent from legal responsibility for his conduct. The fact remains that Welsh was a management representative acting within the implied scope of his authority-in fact to the security employees he was management-and Respon- dent must under the doctrine of respondent superior as a matter of law be held accountable for his unlawful activities , no less so than if its top management had expressly authorized and directed them. Respondent 's contention that Wright's assurances to employees following receipt of the charge served as an effective disavowal and "cure " of the earlier unfair labor practices stands on no firmer footing. The assurances given by Wright to the employees were general in nature. The statement read by him neither specifically adverted to nor repudiated the specific coercive statements made by subordinate management representatives , statements which , left standing , would retain their coercive force.25 Nor did Respondent take any steps to undo the unlawful reprisal actions found to have been taken by Welsh. In these circumstances , if the policies of the Act are to be effectuated, the assurances given by Wright to the security guards can scarcely be viewed either as a "cure" of the earlier unfair labor practices or as an effective substitute for a Board remedial order. CONCLUSIONS OF LAW 1. By engaging in the conduct summarized in section III, C, 2, above , Respondent has engaged in unfair labor practices within the meaning of Section 8 (a)(l) of the Act. 2. By denying Gary Lambert an opportunity to work light duty, by withholding a wage increase from Robert Livesay, and- by rescinding the promotion of Robert McCoy to the position of acting sergeant, all as found above, Respondent has engaged in unfair labor practices within the meaning of Section 8(aX3) and (1) of the Act. 3. The aforesaid unfair labor practices are unfair labor practices within the meaning of Section 2(6) and (7) of the Act. 4. Respondent has not engaged in unfair labor prac- tices as alleged in the complaint in respects other than those stated above. THE REwDY Having found that Respondent has engaged in certain unfair labor practices , I shall recommend that Respondent be ordered to cease and desist therefrom, and from like and related unfair labor practices , and that it take the affirmative action provided for in the recommended Order, below, which I find necessary to effectuate the policies of the Act. Having found that Respondent unlawfully discriminated against Gary Lambert between April 10 and June 19, 1974, against Charles Livesay between April 15 and June 16, 1974, and against Robert McCoy beginning on March 28, 1974, it will be recommended that Respondent make each of them whole for any loss of money he may have suffered by reason of the discrimination against him, by payment to him of a sum of money equal to the amount of his loss, if any, together with interest thereon at the rate of 6 percent per annum . F. W. Woolworth Company, 90 NLRB 289 (1950), and Isis Plumbing & Heating Co., 138 NLRB 716 (1962). In the case of Gary Lambert the amount of his loss shall be computed on the basis of the amount he normally would have earned if employed by Respondent during the period of the discrimination against him, less net earnings, if any, during such period. In the case of Livesay, the amount of his loss shall be computed on the basis of the added amount of money he would have earned during the period of the discrimination against him. In the case of McCoy, it will additionally be recommended that Respon- dent be ordered to reinstate him to the position of acting sergeant , or, should it appear that, but for the discrimina- tion against him, his position of acting sergeant would normally have been converted to sergeant prior to the date of such reinstatement, then to the latter position. The amount of loss, if any, in McCoy's case shall be computed on the basis of the difference, if any, between the amount he earned as a first-class security officer and the larger amount he would have earned had he not been discrimi- nated against, as found above, from the date of the discrimination (March 28, 1974) to the date of reinstate- ment 28 No affirmative provision is recommended for rescission by Respondent of the changes from past practice, found violative of Section 8(a)(l), that were effected by Respon- dent with respect to patrolling procedures and the place where employees might eat lunch. Such changes were found to have violated that section, not because they were inherently unlawful , or even unreasonable , but because they were effected in a coercive context for an unlawful purpose. It is believed that this violation is adequately remedied by the cease and desist provisions in the recommended Order. For reasons that have been indicated above, it is recommended that Respondent be required to post its notice to employees, provided for in this recommended Order, only in places where notices to its security guards are normally posted. Upon the foregoing findings of fact , conclusions of law, and the entire record, and pursuant to Section 10 (c) of the Act, I hereby issue the following recommended: sa Such as, for example, the statements made by Welsh and Wikle that unionization would result in a loss or diminution of insurance and pension benefits. 2 The record in this case establishes that up to the date of the hearing McCoy suffered no loss in pay by reason of the discrimination against him. The backpay provision in his can is recommended only for the purpose of covering any change in relevant circumstances occurring between the date of the hearing and the date he is granted reinstatement as herein required. 732 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ORDER 27 White Sulphur Springs Company, d/b/a Greenbrier Hotel , its officers, agents, successors , and assigns , shall: 1. Cease and desist from: (a) Interrogating employees concerning their union activities, membership, or support, or those of other employees , in a manner violative of Section 8(axl) of the Act. (b) Directly or indirectly threatening employees with less favorable treatment , with more restrictive personnel policies, with seasonal layoffs, with losses or cuts in pay, or with any other consequences detrimental to them affecting their wages, hours, or conditions of employment, in the event they become represented by a labor organization. (c) Directly or indirectly threatening employees with the withholding or rescission of pay raises, promotions, or other benefits because of union organizational activities. (d) Threatening employees with a loss or reduction in their existing pension or insurance benefits if they become represented by a labor organization. (e) Terminating privileges theretofore allowed its em- ployees in reprisal for their union or protected concerted activities. (f) Instituting changes in conditions of employment in reprisal for, and in order to discourage , union membership, activities , or support of a labor organization. (g) Discriminating against employees with respect to their hire or tenure of employment, or any term or condition of employment, in order to discourage member- ship in, or support of, Greenbrier Security Union, or any other labor organization. (h) In any like or related manner interfering with, restraining, or coercing employees in the exercise of their rights guaranteed in Section 7 of the Act. 2. Take the following affirmative action which it is found will effectuate the purposes of the Act: (a) Reinstate Robert McCoy to the position of acting sergeant, or, if such position would normally have been converted to that of sergeant prior to the time of such reinstatement , then to the latter position. (b) Make whole Gary Lambert, Charles Livesay, and Robert McCoy for any loss of earnings they may have suffered by reason of Respondent's discrimination against them, as set forth in the section of this Decision entitled "The Remedy." (c) Preserve and, upon request , make available to the Board or its agents , for examination and copying the records necessary to determine the adequacy of reinstate- ment of Robert McCoy and the adequacy of backpay, if any, due him, and of backpay due Gary Lambert and Charles Livesay. (d) Post at its hotel in White Sulphur Springs, West Virginia, copies of the attached notice marked "Appen- dix."28 Copies of said notice , on forms provided by the Regional Director for Region 9, after being duly signed by Respondent's representative, shall be posted by Respon- dent immediately upon receipt thereof, and be maintained by it for 60 consecutive days thereafter, in conspicuous places, including all places where notices to Respondent's security guards are customarily posted . Reasonable steps shall be taken by Respondent to insure that said notices are not altered, defaced, or covered by any other material. (e) Notify the Regional Director of Region 9, in writing, within 20 days from the date of this Order, what steps have been taken to comply herewith. IT IS FURTHER RECOMMENDED that all allegations of unfair labor practice in the complaint , except for the unfair labor practices herein found, be dismissed. 27 In the event no exceptions are filed as provided by Sec . 102.46 of the Rules and Regulations of the National Labor Relations Board, the findings, conclusions, and recommended Order herein shall, as provided in Sec. 102.48 of the Rules and Regulations , be adopted by the Board and become its findings , conclusions , and Order, and all objections thereto shall be deemed waived for all purposes. 28 In the event that the Board's Order is enforced by a Judgment of a United States Court of Appeals , the words in the notice reading "Posted by Order of the National Labor Relations Board " shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An, Agency of the United States Government WE WILL NOT interrogate employees concerning their union activities, membership, or support , or those of other employees , in a manner that will interfere with employees rights under the National Labor Relations Act. WE WILL NOT directly or indirectly threaten employ- ees with less favorable treatment , with the adoption of more restrictive personnel policies, with seasonal layoffs, with loss or cuts in pay, or with any other consequences detrimental to them affecting their wages, hours, or conditions of employment, in the event they become represented by a labor organization. WE WILL NOT threaten employees with the withhold- ing or rescission of pay raises , promotions, or other benefits because of union organizational activities. WE WILL NOT threaten employees with a loss or reduction in their existing pension or insurance benefits if they become represented by a labor organization. WE WILL NOT terminate privileges heretofore granted our employees in reprisal for their union or protected concerted activities. WE WILL NOT institute changes in conditions of employment in reprisal for, and in order to discourage, union membership, activities , or support. WE WILL NOT discriminate against our employees with respect to their hire or tenure of employment, or of any term or condition of employment, in order to discourage membership in Greenbrier Security Union, or any other labor organization. WE WILL NOT in any like or related manner interfere with, restrain , or coerce our employees in the exercise of their rights under the Act. WE WILL reinstate Robert McCoy to the position of acting sergeant, and make him whole for the pay, if any, that he lost by reason of his earlier demotion from that position. GREENBRIER HOTEL 733 WE WILL make Gary Lambert and Robert Livesay remaining members of Greenbrier Security Union, or any whole for any pay they lost by reason of the other labor organization. discrimination against them , with interest. All employees employed by us as security guards are free WHITE SULPHUR SPRINGS to become or remain , or refrain from becoming or COMPANY, D/B/A GREENBRIER HOTEL Copy with citationCopy as parenthetical citation