Frito Lay, Inc.

National Labor Relations Board - Board Decisions

Mar 31, 2004

341 N.L.R.B. 515 (N.L.R.B. 2004)

FRITO LAY, INC. 515
Frito Lay, Inc. and Edward Delaney and Interna-
tional Brotherhood of Teamsters, Local 58,
AFL–CIO. Case 36–RD–1595
March 31, 2004
DECISION ON REVIEW AND CERTIFICATION OF
RESULTS OF ELECTION
BY CHAIRMAN BATTISTA AND MEMBERS LIEBMAN
AND SCHAUMBER
On April 19, 2002, the Regional Director for Region
19 issued a Supplemental Decision and Order Setting
Aside Election (pertinent portions of which are attached
as an appendix) in which he set aside the decertification
election held on January 17, 2002.1 The Regional Direc-
tor adopted the hearing officer’s recommendation to sus-
tain the Union’s Objections 2 and 3, alleging that the
election must be set aside based on (1) the Employer’s
use of “ride-alongs” to communicate with the unit em-
ployees prior to the election and (2) Operations Director
Alex Rembert’s question to a union steward regarding
whether he would quit if the Union were decertified.2
Thereafter, in accordance with Section 102.67 of the Na-
tional Labor Relations Board’s Rules and Regulations,
the Employer filed a timely request for review and re-
quest for stay of election. By Order dated May 15, 2002,
the Board granted the Employer’s request for review but
did not stay the election.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
We have carefully considered the entire record in this
case, including the parties’ briefs on review, and, con-
trary to the Regional Director, overrule the Union’s ob-
jections.
As explained below, we find that the Employer’s use
of “ride-alongs” was not coercive. We also find that
Rembert’s question was not coercive and, in any event,
could not have changed the outcome of the election in
light of the tally of votes. Accordingly, we conclude that
the Employer’s conduct did not interfere with employee
free choice and therefore does not warrant setting aside
the first election.
I. FACTS
The Employer manufactures packaged foods in its
Vancouver, Washington facility and distributes its prod-
uct throughout the northwest. Truckdriver Edward De-

1 The tally of ballots showed 29 votes cast for and 32 votes cast
against union representation, with no challenged ballots.
2 The Regional Director overruled all of the Union’s remaining ob-
jections, pursuant to the hearing officer’s recommendation. No party
filed a request for review of the Regional Director’s decision with
regard to the overruled objections.
laney filed a petition on November 26, 2001, seeking
decertification of Local 58 as the collective-bargaining
representative of the Employer’s 61 Vancouver-based
over-the-road truckdrivers.
In the 2 months between the filing of the petition and
the election, the Employer wanted to provide an oppor-
tunity for the employees to obtain information relevant to
the drivers’ upcoming voting decision. Because the Em-
ployer’s ability to communicate with its drivers at the
facility was constrained,3 the Employer sent “guests”4
along on their runs to provide information and answer
any questions the drivers might have. These “ride-
alongs” averaged approximately 10–12 hours, due to the
length of the drivers’ day runs,5 and each truckdriver
averaged approximately three ride-alongs in the 2
months before the election.6
The ride-along scheduling was informal. If a driver
had asked for a specific ride-along guest or had asked
questions within the expertise of a particular person, the
Employer scheduled the ride-alongs accordingly. For
those drivers who had not expressed particular areas of
concern or requested a particular guest, the Employer
scheduled ride-alongs based upon the route schedules
and availability. When drivers objected to having ride-
alongs, their requests were honored without being ques-
tioned.
On ride-alongs with nonunion truckdrivers, the drivers
discussed what it was like to work at Frito Lay’s nonun-
ion facilities. At least one nonunion driver expressed his
personal distaste for some of the practices in Vancouver
and told the Vancouver driver that if such practices had
been in place at his facility, he would address those is-
sues directly with management and have them changed.
Another nonunion driver mentioned that he liked his
pension plan, which is different from the plan covering
the Vancouver drivers. However, most of the conversa-
3 The collective-bargaining agreement limited the number of meet-
ings the Employer could hold at the facility. Furthermore, the drivers
spend most of their time on the road; they spend only about half an
hour at the Vancouver facility before and after their runs, during which
they are busy preparing to go out on the road or finishing paperwork so
they can go home.
4 During the election campaign, there were two basic kinds of ride-
along guests: (1) truckdrivers from nonunion Frito Lay facilities and (2)
company managers and supervisors.
5 The Employer did not schedule ride-alongs on runs that were ex-
pected to require layovers, which are significantly longer than day runs.
6 It is customary for supervisors or other Vancouver personnel to
ride along with truckdrivers to familiarize themselves with the routes or
for a variety of other purposes. For example, Human Resource Manager
Kendra Dodd had approximately 10 ride-alongs prior to the campaign,
in order to address human resource issues and get to know the drivers.
Distribution Manager Kevin Sargeant had approximately nine ride-
alongs when he arrived at the facility, in order to get to know the driv-
ers.
341 NLRB No. 65
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 516
tions between the Vancouver drivers and their nonunion
passengers consisted of general socializing unrelated to
the election.
Similarly, on ride-alongs with management representa-
tives, the conversations remained largely on topics unre-
lated to the election, such as their respective families or
pasts. Management representatives did little to initiate
discussion of the election or the Union beyond asking if
the drivers had any questions.7
The Union admits that the ride-alongs were free of ob-
jectionable statements, except for the ride-along of Op-
erations Director Alex Rembert with union steward
McConnell. At one point during the ride-along, Rembert
stated that he had been “blindsided” by a pension lawsuit
filed the previous year against the Employer. The suit,
which was filed by an employee, named McConnell as
one of the employees having an interest in the lawsuit. At
another point in the conversation, Rembert asked
McConnell if he would quit his employment if the Union
were decertified. McConnell responded that retirement
was an option, but he would make that decision if and
when the time came. They did not discuss the issue fur-
ther.
II. ANALYSIS
The Regional Director sustained two of the Union’s
objections, setting aside the election based on (1) the
Employer’s use of “ride-alongs” to communicate with
employees during the campaign and (2) Rembert’s ques-
tion to union steward McConnell inquiring whether he
would quit if the Union was decertified.
In analyzing the ride-alongs, the Regional Director
looked to a variety of factors considered by the Board in
related contexts, such as “seat-of-power” interviews and
employer home visits.8 Based on the circumstances as a
whole, including the duration of the ride-alongs, the
high-level management positions of some of the ride-
along guests, and the increased frequency of ride-alongs,
the Regional Director found that the ride-alongs were an
oppressive and unfair tactic that tainted the legitimacy of
the election.
The Regional Director also found Rembert’s question
regarding whether McConnell would quit if the Union
were decertified to be objectionable interrogation under
the circumstances, including Rembert’s position as a top
manager, the fact that the conversation took place during

7 The Employer had trained its management representative as to
what would constitute improper threats, interrogation, promises, and
surveillance and instructed them to refrain from such conduct during
ride-alongs and in all their dealings with the truckdrivers.
8 For instance, NVF Co., 210 NLRB 663 (1974) (seat-of-power);
Flex Products, Inc., 280 NLRB 1117 (1986) (same); F.N. Calderwood,
124 NLRB 1211 (1959) (home visits).
a 10-to-12-hour long ride-along, and comments made by
Rembert during the same ride-along that he felt “blind-
sided” by a pension-related lawsuit that McConnell and
other employees had brought against the Employer.
The Employer asserts that its use of ride-alongs was
not objectionable under prior Board precedent, e.g.,
Noah’s New York Bagels, Inc., 324 NLRB 266 (1997).
The Employer also asserts that the question posed to un-
ion steward McConnell was not coercive, and, in any
event, could not have affected the outcome of the elec-
tion. We agree with the Employer on both issues.
A. The Ride-Alongs
The use of ride-alongs to communicate with over-the-
road truckdrivers is not, in itself, coercive. See Noah’s
New York Bagels, 324 NLRB at 275; Emery Worldwide,
309 NLRB 185 (1992). The trucks are employer property
and the drivers’ main worksite. An employer may choose
to campaign by accompanying employees on their routes
if it prefers not to interfere with its truckdrivers’ work
schedules or to require the employees to remain after
work for meetings. See Noah’s New York Bagels, 324
NLRB at 275–276.9 In Noah’s New York Bagels, the
Board found lawful an employer’s ride-alongs with driv-
ers during the preelection period for the purpose of
communicating the employer’s position on union repre-
sentation to the drivers.
An employer’s use of ride-alongs to communicate with
its employees during an election campaign is only objec-
tionable if, under all of the circumstances, the use of
ride-alongs interferes with the employees’ right to freely
choose a bargaining representative. See General Shoe
Corp., 77 NLRB 124 (1948), enfd. NLRB v. General
Shoe Corp., 192 F.2d 504 (6th Cir. 1951); F.N. Calder-
wood, 124 NLRB 1211 (1959). In deciding whether an
employer’s use of ride-alongs amounts to objectionable
conduct, relevant factors include: (1) whether the use and
conduct of ride-alongs is reasonably tailored to meet the
employer’s need to communicate with its employees in
light of the availability and effectiveness of alternate
means of communication; (2) the atmosphere prevalent
during the ride-alongs and the tenor of the conversation
between the drivers and the employer’s representatives;
(3) whether the employer effectively permitted the em-
ployees to decline ride-alongs; (4) the frequency of the
ride-alongs, both during and prior to the election cam-
9 Furthermore, contrary to the Regional Director’s view, the Board
did not find ride-alongs to be “per se objectionable” in Mrs. Baird’s
Bakeries, Inc., 114 NLRB 444 (1955). In that case, the Board held that
the dual tactic of interviewing employees in their homes and on their
routes to urge them to reject the union was objectionable. See Mrs.
Baird’s Bakeries, Inc. at 445–446. The Board did not consider whether
ride-alongs alone would be objectionable.

FRITO LAY, INC. 517
paign; (5) the positions held by the ride-along guests; (6)
whether the ride-alongs were scheduled in a discrimina-
tory manner; and (7) whether the ride-alongs took place
in a context otherwise free of objectionable conduct. See
generally Noah’s New York Bagels, 324 NLRB at 275;
Emery Worldwide, 309 NLRB at 186–187; Rossmore
House, 269 NLRB 1176, 1177–1178 (1984), affd. Hotel
& Restaurant Employees Local 11 v. NLRB, 760 F.2d
1006 (9th Cir. 1985).
Applying these factors in the instant case, we find that
Frito Lay’s use of ride-alongs was not coercive. The Em-
ployer had a limited opportunity to meet with the drivers
on company time, and the ride-alongs permitted relaxed
meetings on company time, without interfering with the
drivers’ work schedules. The tenor of the conversations
during the ride-alongs was casual, amicable, and
nonthreatening, and there was no pressure from man-
agement to discuss the election. Indeed, most of the con-
versation during the trips did not concern the election.
The drivers were free to decline ride-alongs, and they
were not questioned about any such declination. There
was no pressure placed on the drivers to accept ride-
alongs. Ride-alongs were not uncommon before the elec-
tion campaign, and the Employer did not schedule exces-
sive pre-election ride-alongs for each driver. Further,
many of the ride-along guests were fellow drivers from
other facilities. Finally, the ride-alongs were not used in
a discriminatory manner,10 and took place in the context
of a campaign free from coercive or objectionable con-
duct.11
Although the Regional Director emphasized the length
of the ride-alongs, there is no indication that the Em-
ployer intentionally made the ride-alongs unnecessarily
burdensome and unpleasant for the truckdrivers. Rather,
the length of the trips was dictated by the length of the
drivers’ routes; shorter ride-alongs were infeasible. Fur-
thermore, the majority of each ride-along was spent in
social conversation; the driver and guest did not spend
much of their time discussing the election. Under the
circumstances, we find that the length of the ride-alongs
was not coercive.
In addition, we do not agree that the instant case repre-
sents a “seat of power” situation. See fn. 8, supra. The
meetings here were held in the employee’s workplace,

10 Although Union Steward McConnell had 7 ride-alongs—more
than any other employee—we find that he was not singled out for spe-
cial pressure. After the ride-alongs began and McConnell noticed he
had not yet been scheduled for any, he specifically requested ride-
alongs from management, and he never objected to any of his sched-
uled ride-alongs.
11 As discussed below, we do not agree with the Regional Director
that Rembert’s comments to McConnell constituted coercive interroga-
tion.
not in the office of a manager or high official. Moreover,
we note that, even in the “seat of power” cases cited by
the Regional Director, the Board found that the conduct
was not objectionable.
For all these reasons, we find that the Employer’s use
of ride-alongs did not constitute objectionable conduct,
and we overrule the Union’s objection.
Our concurring colleague concedes that, applying all
of the relevant factors under Noah’s New York Bagels,
the Employer’s campaign period ride-alongs were not
coercive. She nonetheless posits that the Board should
revisit Noah’s New York Bagels and consider whether
there should be a bright line rule prohibiting all employer
ride-alongs for campaign purposes during the critical
period. We disagree. Apart from the fact that no party
seeks to overrule Noah’s New York Bagels, there is no
suggestion that the principles of that case have given rise
to confusion or have been difficult to administer. Finally,
we believe that the multifactor approach of Noah’s New
York Bagels represents a careful balance between em-
ployee rights and managerial prerogatives.
B. The Rembert/McConnell Conversation
The Regional Director found that Rembert’s question
asking McConnell whether he would quit if the Union
lost the election was objectionable, in light of Rembert’s
comment about the pension lawsuit and the circum-
stances as a whole. We disagree.
McConnell is a known union supporter and the tenor
of the question was not coercive or threatening. The con-
versation was amicable and casual, and the subject of the
Union was dropped after the single question was asked.
Rembert’s comment about the lawsuit was similarly ami-
cable and occurred at a time different from the question.
There is no evidence that the Employer was seeking to
take adverse action against McConnell. Furthermore, the
Union does not allege, nor is there any evidence of, any
history of Employer discrimination or hostility towards
union supporters, and the comments were made in a con-
text free of unfair labor practices. Therefore, Rembert’s
isolated question and comment to McConnell were not
objectionable coercion or interrogation. See Bon Appetit
Management Co., 334 NLRB 1042 (2001); see also Em-
ery Worldwide, 309 NLRB 185 (1992); Rossmore House,
269 NLRB 1176 (1984), affd. Hotel & Restaurant Em-
ployees Local 11 v. NLRB, supra.
In any event, even if Rembert’s question to McConnell
were objectionable, there is no evidence that any other
truckdrivers were aware of the exchange before the elec-
tion. Therefore, because the Union lost the election by
more than one vote, Rembert’s question could not have
affected the outcome of the election.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 518
III. CONCLUSION
As neither the Employer’s use of ride-alongs nor Op-
erations Director Alex Rembert’s question to union
steward McConnell constituted objectionable conduct,
we find that the Regional Director erred in setting aside
the election conducted on January 17, 2002, and ordering
a new election. The Regional Director’s Supplemental
Decision and Order is reversed, and the second election
set aside. We hereby overrule the Union’s objections,
and we shall certify the results of the first election.
CERTIFICATION OF RESULTS OF ELECTION
IT IS CERTIFIED that a majority of the valid ballots has
not been cast for the International Brotherhood of Team-
sters, Local 58, AFL–CIO, and that it is not the exclusive
representative of the employees in the unit involved
herein within the meaning of Section 9(a) of the National
Labor Relations Act, as amended.

MEMBER LIEBMAN, concurring.
Because the result here seems compelled by the
Board’s decision in Noah’s New York Bagels, 324 NLRB
266 (1997), I reluctantly concur. There is no basis for
setting aside the election in this case unless “ride-
alongs”—in which employer officials accompany em-
ployee-drivers in order to campaign against the union—
are deemed inherently objectionable. But the Board in-
stead looks to the specific circumstances, applying sev-
eral factors to gauge the tendency of particular ride-
alongs to interfere with employee free choice. We should
reconsider that approach. As this case illustrates, there
are good reasons to adopt a bright-line rule prohibiting
campaign-related ride-alongs altogether.
Here, the ride-alongs averaged 10–12 hours, and there
is no dispute that they were instituted for campaign-
related purposes. In my view, what words actually passed
between managers and drivers and how much of the
drive actually was spent in election-related conversation
are less important than the reasonable tendency of the
arrangement itself to put inappropriate pressure on indi-
vidual employees.
A ride-along demonstrates the employer’s authority
over drivers. It places drivers in very close confinement
with a superior, sometimes for very long periods—
indeed for an entire workday. This arrangement, more-
over, is a departure from the normally solitary nature of
the drivers’ work. During a ride-along, drivers have no
real option except to listen to their supervisor’s message.
At the same time, an ordinary driver, knowing full well
the purpose of the ride-along, will feel pressure to engage
in election-related conversation with the supervisor. Hu-
man beings are social creatures, and it would be socially
awkward, at best, to sit in stony silence during the ride.
The ride-along, in short, is an intrusion into the driver’s
private sphere. It will likely inhibit some drivers from
supporting the union at all and inhibit others from engag-
ing in open union activity that might become the topic
for a ride-along conversation—even if supervisors say or
do nothing that violates the Act.
I am not persuaded that there are good reasons to per-
mit employers to use a campaign tool with such a strong
potential for subtle coercion. It is no answer to observe
that, at least here, drivers may opt out of the ride-along.
A driver susceptible to intimidation—who should be our
object of special concern—is unlikely to object to a ride-
along. (Doing so, of course, tends to reveal the driver’s
union sentiments.) Nor is it likely that a ride-along will
be justified because an employer lacks other means of
communicating with drivers. Employers control the work
schedules of their employees. They can lawfully compel
employees to listen to their campaign message in a vari-
ety of less troubling ways—e.g., individual conversations
before or after drivers begin their trips. And they obvi-
ously have any number of legal ways to reach drivers
outside the confines of the truck cab.
To imagine a ride-along, from the driver’s perspective,
is to appreciate the tension with the established notion of
achieving “laboratory conditions” for Board elections.
Under our current approach to ride-alongs, some cases of
objectionable conduct concededly will be detected and
addressed. But other cases will go unremedied, because
the Board’s approach misses the subtle ways that ride-
alongs can improperly inhibit employees, not merely
persuade them. The Board accordingly should take a
closer look.
APPENDIX
SUPPLEMENTAL DECISION AND ORDER SETTING
ASIDE ELECTION
The election in this case was conducted on January 17, 2002,
and the Union filed timely objections to the election. A hearing
officer conducted a hearing on the objections on February 25
through 28, 2002, and issued her Report on Objections and
recommendations on March 29, 2002, in which she made find-
ings of fact, conclusions of law, and recommended that Objec-
tions 2 and 3 be sustained and the election be set aside and a
second election be conducted. The hearing officer recom-
mended that Objections 1, 4, 5, 9, and 10 be overruled. The
hearing officer further recommended that the withdrawal of
Objection 6 be approved, and noted that Objections 7, 8, and
portions of Objection 9 had been withdrawn prior to the hear-
ing.
Introduction
In the election conducted herein, the incumbent Union 1ost
by a vote of 32–29, with no challenges, and filed objections.
The hearing officer overruled all objections filed by the Union,

FRITO LAY, INC. 519
except for findings that the Employer’s “ride-along” campaign
tactic, and one statement made to a unit employee during one of
those trips, were objectionable.
No exceptions to the hearing officer’s report were filed by
the Union or the RD Petitioner.1
The Employer filed exceptions to the two partial objections
the hearing officer found to have merit, I have reviewed those
exceptions, and have decided to overrule them, arid to set aside
the election.
The Employer’s exceptions do not challenge the hearing of-
ficer’s factual findings in any significant way. Rather, they
challenge her legal conclusions drawn from those facts.
I will not repeat the facts here, which are set out in detail in
the hearing officer’s report. In a nutshell, the Employer utilized,
as part of its campaign in favor of decertification, a “ride-
along” program. The unit employees drive semi-trailers over-
the-road to distribution facilities and back. The trips take an
average of 10–12 hours. Their basic task is driving their trucks;
they do not perform any merchandising. The Employer se-
lected various local supervisors, managers, and HR positions,
as well as supervisors and managers from other plants around
the country, and unrepresented drivers from these other loca-
tions, to ride along, one-on-one, with the drivers on several of
their trips during the campaign. The purpose of the ride-along
was for the rider to be available to answer questions the driver
might have about the campaign, including what it was like
working at a nonunion facility. Most drivers had three ride-
alongs during the campaign, some fewer, some more; one had
seven such trips.
There is no evidence that any violation of Section 8(a)(1) of
the Act took place during these rides, with one exception dis-
cussed below. The Union contended that the Employer utilized
a campaign of excess and overkill, including an unending bar-
rage of ride alongs, campaign literature, and presence of nu-
merous Employer agents in the facility, especially the driver’s
room. The hearing officer discounted any conduct save the
ride-alongs (and one interrogation). She found that the ride-
along program was objectionable conduct, even though it did
not violate the Act.
Ride-Along Cases
The only ride-along campaign case the parties have cited is
Noah’s New York Bagels, 324 NLRB 266 (1997). The hearing
officer found that Noah’s did not involve the issue of whether
the conduct was objectionable, only whether it was an unfair
labor practice. (There were several pieces of 8(a)(1) conduct
that took place during various ride-along trips in Noah’s which
were found violative, and therefore objectionable.) She then
considered several cases involving small-group meetings at the
locus of authority during a campaign, in particular NVF Co.,
210 NLRB 663 (1974), and applied the test in that case to the
ride-alongs.
The Employer asserts that Noah’s is precisely on point and
that the facts are nearly identical; accordingly, dismissal of the

1 The Union timely filed a memorandum in opposition to the Em-
ployer’s Exceptions.
objections is warranted. I agree with the hearing officer, as
more fully set forth below.
Noah’s is the closest case. However, Noah’s answered only
the question of whether that ride-along program was unlawful,
not whether it was objectionable. It must be conceded that the
adopted Administrative Law Judge Decision does not make the
answer perfectly clear, one way or the other. However, I take
administrative notice of the Report on Objections in Noah’s.
(Copy attached.) That report makes it indisputably clear that the
ride-along issue was not an Objections issue. Thus, the case is
not particularly helpful in assessing whether the tactic in this
case is objectionable.
In Mrs. Baird’s Bakeries, 114 NLRB 444 (1955), the Board
found interviews by “top management personnel” in employee
homes, in company offices, and on routes, to be per se objec-
tionable. Such conduct interfered with employee free choice,
even though it was not unlawful. The decision is quite conclu-
sory in nature, but does seem to indicate that each of the three
cited tactics was deemed objectionable.
There are two other cases that involved ride-alongs in an ob-
jections context. In Advance Waste, 306 NLRB 1020 (1992),
the record Shows but one instance, not a unit-wide program of
ride-alongs. In that case, the interrogation itself was unlawful,
and therefore per so objectionable. In Emery Worldwide, 309
NLRB 186 (1993), again there was only one incident, not a
wide campaign, of ride-alongs. The case was apparently tried
on the issue of whether a statement made during the ride-along
violated Section 8 (a)(1), and accordingly was objectionable.
The statement was found not to be violative.
Given the lack of cases dealing with rlde-alongs as an objec-
tionable campaign tactic, we must therefore look to analogies in
related contexts for guidance. The Board has established at
least three contexts where campaign conduct that is not itself
violative may nevertheless be objectionable: seat-of-power
interviews, home visits, and the Peerless PIywood rule.
Seat of Power Cases
The Board has long had a rule regarding the propriety of
seat-of-power interviews. In such cases, the basic setup is small
groups of employees, interviewed by a manager, at the locus of
power (e.g., the manager’s private office). Originally such
meetings were per se objectionable.
In NVF Co., supra, the Board stated first that the Board’s
“responsibility is to establish standards of the conduct of elec-
tions. Where the standards drop too low, the Board will set
aside an election even though the conduct does not constitute
an unfair labor practice.” Id. at 664. The Board said it would
continue to adhere to that principle, but “only where it can be
said on reasonable grounds that, because of the small size of the
groups interviewed, the locus of the interview, the position of
the interviewer in the employers hierarchy, and the tenor of the
speaker’s remarks, we are not justified in assuming that the
election results represented the employees’ true wishes.” Ibid.
(Emphasis added.) The Board would weigh all of the facts and
not use a per se approach.
In NVF the Board found no objectionable conduct, consider-
ing all of the circumstances. The employees were not called in
singly, but in groups of five or six. Almost all employees were
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 520
interviewed. In view of the “size of the groups” and the total
interviewed, there was not reason to believe that the “individual
employee considered that he was singled out” by the Employer
for special attention and thus for special pressure. Although the
interviews took place in the general manager’s office, the em-
ployees were used to discussions with their boss in his office.
There was no place else to hold the discussions, and the tone of
the discussions was both noncoercive arid temperate. Under
this set of circumstances, the conduct was not objectionable.
In Flex Products, 280 NLRB 1117 (1986), 3/4 of the 164
employees were called in the plant manager’s office, one by
one, over the course of 10 hours (less than 4 minutes each on
average, assuming no interruptions and seamless switch from
one employee to the next). The conduct was not objectionable.
While the meetings were one-on-one, there was “no evidence
the employees were being singled out for special pressure, the
factor which was of concern in NVF.” Each employee was
told he was called in because some people were just too shy to
approach the boss directly. The employees knew that “virtually
every employee” was being interviewed. The employees were
accustomed to meeting with the boss in that room, and he was
familiar to them because he regularly made the rounds of the
plant and chatted with employees. The tenor of the meeting was
noncoercive and temperate in tone.
Home Visits
Regarding employee home visits, the Board has held such
conduct to be per se objectionable. In General Shoe Corp., 77
NLRB 124 (1948), among other conduct considered and found
objectionable (including seat-of-power interviews), the em-
ployer instructed its foremen to propagandize employees in
their homes. This was found to be per se objectionable. In
F. N. Calderwood, 124 NLRB 1211 (1959), seven-eight em-
ployees out of 37 were visited by a boss in their individual
homes. The Board found that it was unnecessary to resolve
whether the visitations were coercive, because the “technique
alone” of visiting employees at home is objectionable. In NVF,
supra, the Board rejected the per se rule found in General Shoe
and Peoples Drug Stores, 119 NLRB 634 (1957), regarding
seat-of-power interviews, but said nothing about overruling the
home visits rule.
I have located no case of systematic employer home visits
after Calderwood. There have been many cases where employ-
ers have attempted a goose/gander argument to extend the em-
ployer home visit rule to union home visits of employees. The
Board has always rejected this argument, without rejecting or
questioning the underlying premise that union home visits
should also be objectionable.
[The Peerless Plywood rule forbids massed assemblages of
employees on company time during the 24 hours prior to the
start of an election, coercive or not. Peerless Plywood Co., 107
NLRB 427 (1954). I call attention to this case only as an ex-
ample of speech/conduct that the Board finds per se objection-
able, a forbidden tactic. The rationale is that the timing of such
speeches creates a mass psychology which can override other
media and arguments and create an unfair advantage. The con-
duct is simply viewed as unfair and overall impairing of a fain
election.]
Application of Factors From Analogous Lines of Cases
I will now consider these factors that the Board has consid-
ered in somewhat related circumstances.
The following are factors favoring the Employer’s position:
• The Employers conduct (with one exception dis-
cussed below) was temperate and non-coercive in
content
• The cab of the truck is not a locus at Employer au-
thority, nor is it “home.”
• Some employees were told that participation in the
ride-alongs was voluntary.
• The Employer had limited opportunity to hold cap-
tive audience meetings because of limitations it
had agreed to in the collective-bargaining agree-
ment
• The drivers spent relatively little time in the facil-
ity, so it was not as easy to reach them as it would
be for someone in the facility all day.
• Some of the riders were the employees’ own first-
line supervisors.
• Riders were not an unknown event to the drivers in
the ordinary course of business.

The following are factors favoring the Union’s position:

• The riders were often high— sometimes the high-
est—managers.
• Many of the riders were strangers from other
plants around the country.
• The truck cab—ordinarily the drivers’ sanctuary
on the road— becomes more like a locus of author-
ity when one is “trapped” in it with a high-level
boss, alone, for extended periods, with no method
of “escape.”
• Only a minority of employees was ever told par-
ticipation was not mandatory, and then only after
many, many rides had already been held.
• Employees had to request not to have a rider,
rather than asking for one sua sponte. Asking not
to participate tends to identify one as a union sup-
porter, just as does rejection of a proffered em-
ployer T-shirt or button.
• One cannot opt out of a ride once one hits the road.
The driver is “stuck” with the rider.
• The Employer could have “spent” one of its
“budget” meetings to hold a group campaign meet-
ing.
• The Employer could have met one-on-one in the
breakroom or a low-level office. There is no show-
ing individual meetings were restricted by the con-
tract.
• The facility had omni-present Employer agent rep-
resentatives whom any driver could talk to in an
instant, any day, any time. Drivers were present in
the facility at the start and end of every run, and
the campaign representatives hung out in the driver
room.

FRITO LAY, INC. 521
• Rides of this frequency–three minimum in a short
period–were totally unknown to the drivers, except
perhaps in a training context for new drivers.
• Rides by the higher managers were extremely un-
common. They did not routinely cruise with the
drivers, or hang out in the driver room.
• The rides were extraordinarily lengthy, generally
on the order of 10–12 hours each.
• The ride-alongs were one-on-one, not in small
groups. (Obviously, there was limited room in the
cab, but the point is the drivers were otherwise
alone; intensity of the exposure to the Employer
campaigners was not mitigated by the presence of
comrades.)
• The steward was singled out for special pressure.
He was the only driver who had seven rides, con-
secutively, whereas most had about three, inter-
spersed. There were others who had more than
three rides. The record does not reflect why some
got this special attention, while others didn’t.
Surely it was riot oversight, since a spreadsheet
was carefully maintained of each driver and ride-
along.
• The sole purpose of the rides was to campaign.
These were not routine rides in which the topic of
union just happened to be raised.

In addition, I note that particularly in a one-on-one context
there is an inherent pressure to talk with the rider about the
subject at hand. The driver knew the rider was picked and dis-
patched with him for a specific purpose—to campaign, not to
gather driving tips. There is inherent pressure to comply in this
circumstances; it’s a boss in the next seat, not a hitchhiker.
Moreover, one cannot ignore the inherent social pressure to talk
in the situation. To sit mutely is bound to be noticed and inter-
preted as a sign of resistance, a pro-union slant. Silence is eas-
ily seen by the driver as likely to be interpreted by the boss as
indifference to the Employer’s intended message. Asking the
rider to “shut up” about the topic, or not to ride along, has the
tendency to identify one’s views, just as declining to accept an
employer T-shirt or hat from one’s supervisor does.
In my view the Board should treat the ride-along tactic in the
same manner as it does the locus of authority tactic: evaluate all
of the circumstances, but keep in mind life’s realities as well.
Applying all of the aforementioned considerations, I conclude
that the balance in this context clearly points to an unfair tactic,
an oppressive tactic that forces one to question the legitimacy
of the results. I note in particular the closeness of the vote. If
only two votes were tainted by this conduct, the election would
have gone the other way. Accordingly, I sustain the Union’s
objection.
Robert/McConnell Conversation
There remains for consideration the alleged objectionable
conduct pertaining to driver McConnell, who rode with Opera-
tions Director Alex Robert. The hearing officer found the facts.
The Employer has offered no basis to overturn her credibility
findings, and I will not.
During the ride, Rembert asked McConnell if he would quit
if the Union lost the election. McConnell dodged the question
by saying he would have to wait and see what happened. The
driver was not sure if the unexpected question was a genuine,
albeit unwanted, question, or perhaps even a suggestion that he
ought to consider leaving. Then, Rembert added some comment
about having been “bIind-sided” by a suit one of McConnell’s
comrades bad brought against the Employer. Perhaps Rembert
did not recall that McConnell was a beneficiary of that suit as
well, but that fact was not lost on McConnell.
This conversation took place one-on-one, in a circumstance
where the driver was trapped for hours on end in the cab of his
truck, on one of his seven trips, this time with the “Big Ka-
huna” himself. Rembert was the highest boss in the chain of
command. He and the driver were not fishing buddies.
McConnell was a steward, and therefore presumably pro-Union
to some degree, but he and Rembert had participated in only
one grievance meeting ever. Obviously Rembert was not the
individual he went to for routine grievance matters, nor was
Rembert one, so far as the record shows, to hang out in the
drivers’ room under ordinary circumstances, seeking to com-
mune with his employees.
The campaign was otherwise free of unfair labor practices,
but the Employer was clearly putting on a full court press in its
campaign. In these circumstances, the executive’s question
assumes a greater importance. The question is sensitive, since it
in effect asks the employee if his Union values are so strong
that he would quit if the shop decertified. This statement was
coupled with some voiced dissatisfaction from the Operations
Director about that blind-siding lawsuit. Rembert’s peeve
would hardly be lost on a driver isolated in his truck for 10–12
hours with that highest executive, when the driver himself was
“part” of the suit. The issue is not what Rembert intended, but
what an employee under the circumstances would be likely to
feel, that he was being chastised for the suit.
Applying Rossmore House Hotel, 269 NLRB 1176 (1984),
under all of the circumstances, I find this question coercive. It
was from the highest manager, in stressful circumstances, about
a very sensitive topic—the driver’s continued employment.
Intentionally or not, it tended to create the impression in an
employee that the Employer was trying to figure out just how
deep the driver’s union tendencies went. Therefore, I also sus-
tain this objection.
Conclusion
I hereby sustain the two objections (Objections 2 and 3)
found to have merit by the hearing officer, and set aside the
election. This conduct took place in a very close election. If
only two votes were swayed by this conduct, there would have
been a different result. The coercive question and the ride-along
campaign call into serious question whether the election out-
come truly represents the wishes of the Unit.
I have reviewed the hearing officer’s report and the entire re-
cord in this matter. There were no exceptions to the hearing
officer’s report except as noted above. Accordingly I hereby
affirm the hearing officer’s rulings as to all other objections.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 522
ORDER
IT IS HEREBY ORDERED that inasmuch as I have above sus-
tained Petitioner’s Objections 2 and 3, the election conducted
on January 17, 2002, in this matter is hereby set aside and a
second election shall be conducted.