Florence Santiago, Appellant,v.William J. Henderson, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionSep 16, 1999
01975449 (E.E.O.C. Sep. 16, 1999)

01975449

09-16-1999

Florence Santiago, Appellant, v. William J. Henderson, Postmaster General, United States Postal Service, Agency.


Florence Santiago v. United States Postal Service

01975449

September 16, 1999

Florence Santiago, )

Appellant, )

) Appeal No. 01975449

v. ) Agency No. 4G-700-108394

) Hearing No. 270-95-9086X

William J. Henderson, )

Postmaster General, )

United States Postal Service, )

Agency. )

______________________________ )

DECISION

Appellant filed an appeal with this Commission from a final decision of

the agency concerning her complaint of unlawful employment discrimination,

in violation of Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq. Appellant alleges discrimination based upon

her race (Negroid), and reprisal (prior EEO activity) when, on November

17, 1993, she was non-selected for the position of Postmaster, Ama,

Louisiana, EAS-13. The appeal is accepted in accordance with EEOC Order

No. 960.001.

On February 1, 1994, appellant filed a complaint alleging discrimination

as referenced above. Appellant's complaint was accepted for processing.

Following an investigation, appellant requested a hearing before an

EEOC Administrative Judge (AJ). An administrative hearing took place

on November 2, 1995. On April 2, 1997, the AJ issued her decision and

recommended a finding of no discrimination with respect to each issue.

The agency subsequently adopted the AJ's recommended decision. It is

this agency decision which the appellant now appeals.

The AJ reviewed the entire record, assessed the witnesses' credibility

at the hearing and made the following findings of fact: At all times

relevant to this matter, appellant was employed as a Distribution

Window Clerk PS-5 with the agency. On September 27, 1993, the agency

issued a vacancy announcement for the position of Postmaster EAS-13

in Ama, Louisiana. The duties of the position include supervising and

providing a combination of window, box, general delivery, rural route,

highway contract route or city delivery service to a small community.

Appellant applied for the position on September 30, 1993. Fifteen

other employees also applied. The Manager of Post Office Operations

for the New Orleans District EAS-15 was the selecting official (SO).

SO reviewed the applications and narrowed the field to eight candidates

who were interviewed. Appellant was one of the eight candidates who

was interviewed. Following the interviews, SO again narrowed the field

to four candidates (C1, C2, C3, and C4) (all are white, none had prior

EEO activity). SO ultimately selected C1 for the position.

SO and C1 started their careers with the agency in 1971. Both SO and

C1 have served as officers-in-charge (OIC) of other post offices at

the EAS-13 level. SO served as OIC for six months. C1 served as OIC

for two months. Appellant served as acting postmaster periodically in

small offices for 22 years. C1 served on a fifteen-month detail as an

Acting Supervisor of Mails and Delivery EAS-15 in the Harvey, Louisiana

post office.

The AJ determined that appellant established a prima facie case of race

and reprisal discrimination. Specifically, the AJ noted that appellant

was a member of the protected classes alleged and was qualified for the

position which was ultimately filled by a member outside her protected

classes. In addition, the AJ noted that SO testified that he was aware

of appellant's prior EEO activity which took place sometime in 1993.

The AJ also noted that appellant mentioned her prior EEO activity during

her interview.

Appellant testified that on May 24, 1993, SO asked her to drop her EEO

actions "or anything would be used against [her]." SO denied making

the remark. Based upon the witnesses demeanor and various inconsistent

statements by appellant, the AJ found SO's denial credible.

The AJ also found that the agency articulated legitimate,

non-discriminatory reasons for its employment action. Specifically,

the AJ noted that he did not find appellant to be one the best four

candidates based upon the contents of her application and interview.

In addition, SO testified that C1 was selected for the position because he

"possessed the right mix to be an excellent postmaster." SO testified,

inter alia, that C1's performance as an OIC was excellent and he worked

as an acting supervisor in the Harvey, Louisiana post office which was

a level 22 office.

Lastly, the AJ determined that appellant failed to prove pretext or that

the agency was motivated by discriminatory animus. Appellant argued

that the agency violated its prior selection practice by interviewing C2,

a candidate who had no OIC experience. However, SO testified that there

was no such prohibition and noted that C2's experience as a postmaster's

relief was equivalent to OIC experience. Appellant also asserted

that she was more qualified than C1 since she worked in a smaller post

office where she had assumed responsibilities for the entire office.

C1, on the other hand, did not have the same opportunity because he

was detailed to one functional area in a large post office. While SO

acknowledged appellant's 22 years of supervisory experience, he noted that

such experience was not continuous and appellant only served as acting

postmaster when the postmaster was unavailable which occurred about one

day a week. SO also testified that appellant's application and interview

responses were not as good as other candidates. For example, he testified

that appellant utilized a narrative format describing her qualification

in her application, whereas the final four best qualified applicants

all utilized the recommended "situation/task-action-result" format.

In addition, SO testified that he did not find appellant's narrative

as specific as the descriptions submitted by the other candidates.

Specifically, SO testified that appellant failed to give examples of some

of her accomplishments and did not provide the names of supervisors who

could verify them. Based upon the record, the AJ did not find appellant

more qualified than C1. Accordingly, the AJ did not find that appellant

sufficiently established pretext or provide evidence of discriminatory

motives in SO's selection decision.

After a careful review of the entire record, including arguments and

evidence not specifically addressed in this decision, the Commission

finds that, in all material respects, the AJ accurately set forth the

relevant facts and properly analyzed the case using the appropriate

regulations, policies, and laws. Based upon the evidence of record,

the Commission discerns no basis to disturb the AJ's finding of no

discrimination. We note that appellant failed to raise any contentions

on appeal. Accordingly, we discern no basis upon which to disturb the

AJ's recommended finding of no discrimination. Therefore, it is the

decision of the Equal Employment Opportunity Commission to AFFIRM the

agency's final decision finding no discrimination.

STATEMENT OF RIGHTS -- ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. � 1614.407.

All requests and arguments must bear proof of postmark and be submitted to

the Director, Office of Federal Operations, Equal Employment Opportunity

Commission, P.O. Box 19848, Washington, D.C. 20036. In the absence of

a legible postmark, the request to reconsider shall be deemed filed on

the date it is received by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. � 1614.604(c).

RIGHT TO FILE A CIVIL ACTION (S0993)

It is the position of the Commission that you have the right to file

a civil action in an appropriate United States District Court WITHIN

NINETY (90) CALENDAR DAYS from the date that you receive this decision.

You should be aware, however, that courts in some jurisdictions have

interpreted the Civil Rights Act of 1991 in a manner suggesting that

a civil action must be filed WITHIN THIRTY (30) CALENDAR DAYS from the

date that you receive this decision. To ensure that your civil action

is considered timely, you are advised to file it WITHIN THIRTY (30)

CALENDAR DAYS from the date that you receive this decision or to consult

an attorney concerning the applicable time period in the jurisdiction

in which your action would be filed. If you file a civil action,

YOU MUST NAME AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE

OFFICIAL AGENCY HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS

OR HER FULL NAME AND OFFICIAL TITLE. Failure to do so may result in

the dismissal of your case in court. "Agency" or "department" means the

national organization, and not the local office, facility or department

in which you work. If you file a request to reconsider and also file a

civil action, filing a civil action will terminate the administrative

processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court

appoint an attorney to represent you and that the Court permit you

to file the action without payment of fees, costs, or other security.

See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. �

2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��

791, 794(c). The grant or denial of the request is within the sole

discretion of the Court. Filing a request for an attorney does not

extend your time in which to file a civil action. Both the request and

the civil action must be filed within the time limits as stated in the

paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

9/16/99

_______________ _______________________

DATE Carlton M. Hadden, Acting Director

Office of Federal Operations