Family Service Agency

National Labor Relations Board - Board Decisions

Jul 24, 2000

331 N.L.R.B. 850 (N.L.R.B. 2000)

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 850
Family Service Agency, San Francisco and Service
Employees International Union, Local 790,
AFL–CIO. Case 20–RC–17214
July 24, 2000
DECISION, ORDER, AND DIRECTION OF SECOND
ELECTION
BY CHAIRMAN TRUESDALE AND MEMBERS FOX,
LIEBMAN, HURTGEN, AND BRAME
The issue in this case is whether a supervisor’s acting
as an election observer for the Union in a Board-
conducted representation election is objectionable. For
the reasons explained below, we announce a new rule
that either party’s use of a statutory supervisor as an elec-
tion observer constitutes objectionable conduct.
Background
On September 17, 1998, the National Labor Relations
Board issued an unpublished Decision and Order re-
manding the instant case for a hearing on the question of
whether the representation election conducted on January
24, 1997, should be set aside because a statutory supervi-
sor, Catherine Lucero, acted as the Union’s election ob-
server and campaigned on behalf of the Union.1 The
hearing was conducted, and on December 12, 1998, the
hearing officer issued her report recommending that the
objection be overruled. The Employer filed exceptions
to the report and a supporting brief.
The Board has considered the record in light of the ex-
ceptions and briefs, and has decided to adopt the hearing
officer’s findings2 and recommendations only to the ex-
tent consistent with this decision and to set aside the
election.
The Hearing Officer’s Report
The hearing officer found that Lucero made effective
recommendations regarding merit increases for two of
the three employees she supervised based on annual
evaluations that she conducted, and that, accordingly,
Lucero was a supervisor within the meaning of Section
2(11) of the Act.3 The hearing officer then examined
Lucero’s preelection conduct in order to determine its
effect on the employees’ expression of free choice in the
election, and concluded that it was not objectionable.4
Finally, relying on Plant City Welding,5 the hearing offi-
cer concluded that Lucero’s serving as the Union’s elec-
tion observer was not objectionable.6

1 The tally of ballots was 15 for and 10 against the Union, with 1
challenged ballot, that of Lucero.
2 The Employer has excepted to some of the hearing officer’s credi-
bility findings. The Board’s established policy is not to overrule a
hearing officer’s credibility resolutions unless the clear preponderance
of all the relevant evidence convinces us that they are incorrect.
Stretch-Tex Co., 118 NLRB 1359, 1361 (1957). We find no basis for
reversing the findings.
3 In the absence of exceptions, we affirm the hearing officer’s find-
ing that Lucero was a statutory supervisor.
4 Under Sil-Base Co., 290 NLRB 1179 (1988), a supervisor’s pro-
union conduct may warrant setting aside an election where: (1) the
employer takes no stand contrary to the supervisor’s prounion conduct,
and employees may be led to believe the employer favors the union; or
(2) the supervisor’s prounion conduct could coerce employees into
supporting the union out of fear of future retaliation by that supervisor
or out of hope of reward by the supervisor. The hearing officer found
that neither situation existed in this case.
Analysis
In order to insure free and fair elections, the Board has
long held that employers may not designate supervisors
or others closely associated with management as their
election observers. Paragon Rubber Co., 7 NLRB 965
(1938); International Stamping Co., 97 NLRB 921
(1951); Mid-Continent Spring Co. of Kentucky, 273
NLRB 884 (1984). This proscription against the use of
supervisory personnel by employers has been applied per
se, without a showing of actual interference with the
election.
On the other hand, the Board has recognized that a un-
ion’s use of a statutory supervisor as an observer does
not raise the same likelihood that the supervisor will un-
duly influence the employees to vote for the union. Thus,
in Plant City Welding & Tank Co., supra, the Board re-
fused to set aside an election in which a supervisor acted
as an observer for the union. The Board concluded that
since the employer’s opposition to the union was known
to the employees, the supervisor’s presence as an ob-
server could not have been construed by the employees
as an endorsement of the union by the employer. See also
Masoneilan International, Inc., 223 NLRB 965, 974
(1976).
While we have no quarrel with the rationale underly-
ing the Board’s distinction between a union’s use of a
supervisor as an observer and an employer’s, we have
decided that a rule barring supervisors from serving as
observers for any party to an election represents the bet-
ter practice.7
It is well settled that the Board in conducting elections
must maintain and protect the integrity and neutrality of
its procedures. See, e.g., Glacier Packing Co., 210
NLRB 571 (1974); Kerona Plastics, 196 NLRB 1120
(1972); NLRB v. Frontier Hotel, 625 F.2d 293, 295 (9th
Cir. 1980). The Board has stated that election conditions
must approach, as nearly as possible, ideal “laboratory”
conditions so as to facilitate expression of the uninhibited
desires of the employees. General Shoe Corp., 77 NLRB
124, 127 (1948). To this end, agents of either party are
not allowed in the polling area during the election hours,
and electioneering at or near the polling place during the

5 Plant City Welding & Tank Co., 119 NLRB 131, 132 (1957).
6 In view of our disposition of this case, we find it unnecessary to
pass on whether Lucero’s prounion conduct was objectionable.
7 Member Brame, while agreeing with the result in this case, rejects
the rationale underlying the Board’s prior distinction between a union’s
use of a supervisor as an observer and an employer’s use of a supervi-
sor as an observer. See his concurring opinion in Randell Warehouse,
328 NLRB 1034, 1038 (1999).

331 NLRB No. 103
FAMILY SERVICE AGENCY, SAN FRANCISCO 851
hours of voting is not permitted. See NLRB Casehan-
dling Manual, Part Two, Representation Proceedings,
Section 11326. See also Milchem, Inc., 170 NLRB 362
(1968). Further, the Board’s standard Stipulated Election
Agreement, Form NLRB-652, provides that “[e]ach party
may station an equal number of authorized, nonsupervi-
sory-employee observers at the polling places to assist in
the election” (emphasis added).
In our opinion, the Board’s creation of an exception to
these general rules to allow a union to use a supervisor as
an observer is not warranted. Thus, to avoid the possibil-
ity that voters may perceive the participation of a statu-
tory supervisor in the actual balloting process, even in
the limited role of an observer, as calling into question
the integrity of the election process, we have decided to
eliminate this exception and announce a rule prohibiting
the use of supervisors as observers.8
Accordingly, we find that the Union’s use of Lucero,
an undisputed statutory supervisor, as its observer in the
election, constituted objectionable conduct. We therefore
direct that the election be set aside and a new election
conducted.9
ORDER
It is ordered that the election held on January 24, 1997,
is set aside and that this matter is remanded to the Re-
gional Director for Region 20 for the purpose of conduct-
ing a new election.
[Direction of Second Election omitted from publica-
tion.]

CHAIRMAN TRUESDALE, dissenting.
Contrary to my colleagues, I would not overrule the
Board’s decision in Plant City Welding & Tank Co., 119
NLRB 131 (1957), and therefore would not set aside the
election in this proceeding.
In Plant City Welding, as here, the employer objected
to the petitioner’s use of a statutory supervisor as an elec-
tion observer. In overruling the objection, the Board
noted that the Board’s Rule that an employer’s use of a
supervisor as an election observer is objectionable is
based on the likelihood that the supervisor’s presence at
the polling place would influence employees to cast “no-
union” votes. The Board concluded, however, that the
same potential for undue influence does not arise when

8 To the extent that Board precedent is inconsistent with this deci-
sion, it is overruled.
9 Applying the new rule in the case in which it is announced is con-
sistent with our precedent. North Macon Health Care Facility, 315
NLRB 359, 361 (1994).
the supervisor serves as an observer for a union, noting
that employees would not reasonably perceive the super-
visor’s presence as an endorsement of the union by the
employer when the employer had clearly stated its con-
trary position before the election. In Plant City Welding,
supra, the union received a majority of votes, and the
Board found no basis for setting aside the election.
The Board has adhered to the approach adopted in
Plant City Welding for over four decades, during which
the election process has remained fundamentally the
same. Moreover, employees participating in elections
today, like their counterparts 43 years ago, are typically
well aware of their employers’ views regarding union
representation. Under these circumstances, the presence
of a supervisor as a union observer is unlikely to cause
employees to believe that the employer supports the un-
ion, and to influence their votes in the election. Thus, the
rationale of the Board’s precedent under Plant City
Welding remains valid, and I find no basis for changing
the Board’s longstanding policy.
I note further that supervisory status under the Act is
the subject of much litigation before the Board, particu-
larly with respect to low-level supervisors, such as Cath-
erine Lucero here, whose eligibility to participate in an
election is in dispute. Such disputes are often unresolved
at the time of the election, and are decided, if necessary,
through the postelection challenge procedure. In the
preelection proceeding in this case, the Acting Regional
Director found that Lucero was not a supervisor; how-
ever the Board found that her status raised a substantial
issue and permitted her to vote by challenged ballot.
This limited opportunity of parties to obtain a Board de-
termination of an individual’s status prior to the election,
considered with the improbability that a supervisor’s
serving as an observer for the Union in the instant cir-
cumstances could unduly influence employees’ votes,
strongly favors the Board’s policy under Plant City
Welding rather than the new rule adopted by the major-
ity.
In the present case, the parties stipulated that every
employee knew that the Employer was firmly opposed to
the Petitioner. In addition, the hearing officer found no
evidence that Lucero ever engaged in any coercive con-
duct regarding the election.
Accordingly, I dissent from my colleagues’ decision to
set aside the election. Because the Petitioner received a
majority of the ballots, I would certify it as the represen-
tative of the bargaining unit employees.