Eugene Good Samaritan CenterDownload PDFNational Labor Relations Board - Board DecisionsJun 10, 1971191 N.L.R.B. 35 (N.L.R.B. 1971) Copy Citation EUGENE GOOD SAMARITAN CENTER Evangelical Lutheran Good Samaritan Society d/b/a Eugene Good Samaritan Center and Service Em- ployees International Union , Local 49, AFL-CIO. Case 36-CA-2038 June 10, 1971 DECISION AND ORDER BY MEMBERS FANNING, BROWN, AND KENNEDY On March 19, 1971, Trial Examiner E. Don Wilson issued his Decision in the above-entitled proceeding, finding that the Respondent had engaged in and was engaging in certain unfair labor practices and recom- mending that it cease and desist therefrom and take certain affirmative action, as set forth in the attached Trial Examiner's Decision. Thereafter the Respondent filed exceptions to the Trial Examiner's Decision with supporting brief. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the Na- tional Labor Relations Board has delegated its powers in connection with this case to a three-member panel. The Board has reviewed the rulings of the Trial Ex- aminer made at the hearing and finds that no prejudi- cial error was committed.' The rulings are hereby affirmed. The Board has considered the Trial Ex- aminer's Decision, the exceptions and brief, and the entire record in the case, and hereby adopts the findings, conclusions,' and recommendations of the Trial Examiner. ORDER Pursuant to Section 10(c) of the National Labor Re- lations Act, as amended, the National Labor Relations Board adopts as its Order the recommended Order of the Trial Examiner and hereby orders that the Re- spondent, Evangelical Lutheran Good Samaritan So- ciety, d/b/a Eugene Good Samaritan Center, Eugene, Oregon, its officers, agents, successors, and assigns, shall take the action set forth in the Trial Examiner's recommended order. ' We find no merit in Respondent's contention that the Trial Examiner was biased , prejudiced , and hostile . The record shows that the hearing was fairly conducted. 2 These findings and conclusions are based , in part, upon the Trial Ex- aminer's credibility findings, as to which the Respondent excepts. It is the Board's established policy, however , not to overrule a Trial Examiner's resolutions with respect to credibility unless , as is not the case here, the preponderance of all the relevant evidence convinces us that the resolutions are incorrect . Standard Dry Wall Products, Inc., 91 NLRB 544, enfd. 188 F 2d 362 (C.A. 3). 191 NLRB No. 14 35 TRIAL EXAMINER'S DECISION STATEMENT OF THE CASE E. DON WILSON, Trial Examiner: Upon an original charge filed on July 8, 1970, and thereafter amended on July 29, and August 17, and finally on September 14, 1970, by Service Employees International Union, Local 49, AFL-CIO, herein the Union, the General Counsel of the National Labor Rela- tions Board, herein the Board, issued a complaint dated Octo- ber 5, 1970, alleging that Evangelical Lutheran Good Samari- tan Society d/b/a Eugene Good Samaritan Center, herein Respondent, had violated Section 8(a)(1) and (3) of the Na- tional Labor Relations Act, herein the Act. Pursuant to due notice a hearing in this matter was held before me at Eugene, Oregon, on November 23 through 25, and December 7 and 8, 1970. Briefs were received from the parties on January 12, 1971, and have been considered. The parties fully participated at the hearing. Upon the entire record in the case and from my observa- tion of the witnesses, I make the following: FINDINGS OF FACT I RESPONDENT'S BUSINESS AND THE BOARD'S JURISDICTION OVER IT BECAUSE IT IS AN EMPLOYER ENGAGED IN INTERSTATE COMMERCE Respondent contends it is not an "Employer" within the meaning of the Act, claiming instead that it is a hospital within the meaning of Section 2(2) of the Act and therefore not subject to the Board's jurisdiction. General Counsel con- cedes that Respondent is a not for profit corporation but also contends it is not a hospital within the meaning of the Act and is subject to the Board's jurisdiction. Respondent prop- erly points out that the Act itself does not define the term hospital. I have studied the legislative history of Section 2(2) of the Act and have not found it to be substantially enlighten- ing as to the problem presented in this case. I have found dictionaries to be of little, if any, help. Various decisions of different state courts have shown a singular lack of uniformity as to what is a hospital. The Center of Respondent involved in this case is in the State of Oregon. The State licenses various classes of institutions at least as health care centers, including among others, general hospitals, intermediate gen- eral hospitals, and "convalescent hospitals," et al. According to one of Respondent's witnesses, whom Respondent offered as an expert,' Oregon law requires that "any institution keep- ing two or more patients overnight must be a hospital, [em- phasis supplied] if these individuals are ill and require care." I am convinced Congress did not have such type of institution in mind when it enacted Section 2(2) of the Act. Respondent urges that "The NLRB by limiting the meaning of the word `hospital' is perhaps not following the intentions of the legis- lature.... " Respondent is "an institution for the reception and care of sick, wounded, infirm or aged persons.... "2 The State of Oregon has licensed it partly as a 30-bed "Convalescent Hos- pital" and partly as a 118-bed "Nursing Home." It has one administrator, one director of nursing, and a supervising reg- istered nurse, who supervise, with three registered nurses, all operations of the approximately 150-bed facility. It is inte- grated and entirely under the supervision of one pastor, ad- ministrator. Licensed practical nurses, registered nurses, nurses' aides, and orderlies work interchangeably throughout the Center. Acutely ill or injured patients must be removed Doctor Daniel B. Bond. Res. br. p. 6. 36 DECISIONS OF NATIONAL LABOR RELATIONS BOARD to a general or intermediate general hospital from the Center. Surgical and maternity patients, under Oregon law, must be excluded. It should be noted that the patients or residents of the Center have, if any, their own personal doctors and that the Center does not provide such for them. I find that the Center is similar to the establishment involved in Drexel Home, Inc., 182 NLRB No. 151. It is "an establishment with permanent facilities that include inpatient beds, and with medical ser- vices, including continuous nursing services, it provides treat- ment to patients who require inpatient care, but who do not require [general or in most instances any] hospital services." (Emphasis supplied). The Center is the only division of the Society which is here involved. The Society operates about 130 nonprofit nursing homes or homes for the aged or hospitals, etc., in 18 States. The Society has "basic care units." The Society grossed in excess of $500,000 in revenue during the year. The, Center (the Society's facility here involved) grossed at least $700,000 in revenue during that time. It is certified under Medicare as an "extended care facility." The value of drugs and medica- tions used at the Center, which originated outside Oregon, averages between $350 to $400 per month. In 1969 it re- ceived, at least $27,054, as cost reimbursements, for its par- ticipation in the Medicare program. As found in Drexel Home, Inc, supra, the U.S. district court, in that case held, as the Board noted, that "it may not refuse to assert [jurisdiction] over an entire class of employers except as provided in Section 14(c)(1) of the Act." Once the Board determines that a given class of employers exerts a substantial impact on commerce, jurisdiction may not be renounced over an entire category of employers, within that class and the court concluded that since the Board had as- serted jurisdiction in University Nursing Home, Inc., 168 NLRB No. 53, on the ground that a class of employers, proprietary, nursing homes, substantially affect commerce, the impact on commerce is not necessarily lessened by the nonprofit nature of nursing home performing the same type of services as for profit homes, and,the nonprofit nature of a nursing home performing the same type of services as for profit homes, and the nonprofit character of part of this class is therefore irrelevant. The court concluded that such non- profit employers neither fall within the provisions of Section 14(c)(1) of the Act, nor may be excluded as a class on the sole ground that they are not operating for profit. As in Drexel Home, Inc., supra, as noted, Respondent has no medical staff, per se, but each patient or resident, if he or she wishes, has a personal physician. The residents and pa- tients of all, seven wings of the Center have social activities and religious services available.' It should be noted that as a "Nursing Home,"4it is licensed to maintain "facilities providing, convalescent or chronic care ...... (emphasis supplied). All persons who "are acutely ill or are surgical or maternity cases" are excluded from the "Nursing Home."5 Residents of the Center come from "anywhere," according to the testimony of the administrator, Reverend Frederick J. Juilfs, an ordained Lutheran minister.' At the time of the ' There had been eight-wings but one was closed down because necessary remodeling was too costly. Resp's Exh 2 And from the Convalescent Hospital. I am most loathe to question the credibility to be attached to the testimony of a clergyman, but I am frankly skeptical of the accuracy of some of his testimony and note that in many instances corroborating testimony of supervisors who were readily available to corroborate him and who were, on occasion , in the courtroom , was not offered. hearing there were 35 residents or patients or guests, who were on welfare.' About 60 of the guests of the entire Center eat regularly in the dining room of the Center. Some leave the premises to go into town' and some "furnish" their own rooms. The convalescent hospital is confined to one of seven wings of the Center, Wing 700. The wings are contiguous and the seven wings constitute the "Center." A brochure for the Center advertises it as a "center for retired people." Residents or convalescents of the Center are told in the brochure that they may "go and come as you please," and that the city bus stops half a block away. Chap- lain services are provided on a regular basis. There is a par- ticular "Basic Rule" for an "ambulatory resident." The bro- chure advertises that the convalescent hospital is a "certified medicare facility." Part of the Center's resources comes from "old-age and welfare assistance ." It has a formal lounge for such of its guests as care to use it. It states it exists for "retirement living-nursing care and convalescent hospital." A dietician is available on a consulting basis 1 day a week. Based on the credited testimony of Karen Roessler,' 75 to 80 percent of the people in the Center were at least 65 years old.'° In June and July there were approximately 115-120 em- ployees covering three separate shifts for the entire Center." The Employer's nonprofit extended care, facility12 ren- ders essentially the same type of health care facilities as similar proprietary" and non-proprietary14 extended care facilities, and clearly is the type of sub-acute facility over which we have heretofore asserted jurisdiction in Drexel Hill Home, Inc., 182 NLRB. No. 151, and related cases.15 Moreover, the impact on commerce gene- rated by its direct and indirect purchases of goods and supplies and its participation in various publicly funded, nationally oriented health care programs is neither in- fluenced nor lessened by its religious affiliation or its nonprofit status." Note that licensed practical nurses were there found to be employees. The "Convalescent Hospital" in this case, with its 20-30 beds, is to me the tail that Respondent urges, wags the dog in this institution. We can't ignore that some patients or residents or guests are fully ambulatory and that some have their own furniture and some may go or come "as they please." This is not what I consider or find to be a "Hospital" even though the State has authorized or licensed the Center to have not more than a 30-bed "Convalescent Hospital." An X-Ray, not used for an unknown, but rather long, time, is in a dirty room filled with old and dirty files and papers. It has a room called a "laboratory" which merely holds samples of blood or urine to be sent to an outside "Laboratory" for analysis, etc. No surgery, no pathology, etc., is there per- formed. The Center has nothing but a State License which would indicate that not more than a small part of it is a "Convalescent Hospital." At best. Respondent's Center is a place for retirement, a nursing home, and home for the aged, ' The administrator did not know what percentage of the convalescent hospital patients were on welfare. City buses are readily available. Her demeanor impressed me very favorably and I consider her to have been an honest witness. ° Most of whom, no doubt, were receiving Social Security. Without doubt, at lease some , if not many, varied from Wing 700 to other Wings. Including its predominately nursing home or old age home activities. " Citation. Citation. " Citations. 's The Martin Luther Foundation, Inc., 186 NLRB No. 16 EUGENE GOOD SAMARITAN CENTER 37 a small part of which, without regular hospital care, is de- voted to convalescence," and if acute illness illness or injury should occur there would of necessity be a transfer to a general or intermediate general care hospital." Many of the people at the Center are ambulatory even if over 65. Over 75 percent are over 65 years of age and not necessarily nor proven to be "ill." While the approximately 30 beds in the hospital out of about 150 beds in the Center, normally require an "extensive type of care," registered nurse, Nice," credibly testified. Wing 700 was an extended care facility where patients, from a hospital came to recuperate before returning to other wings of the Center or to their homes. In fact, when Wing 800 was closed, some, although not in need of any kind of hospital care, were transferred to wing 700, the "Convalescent Hospi- tal." At full capacity, the hospital did not contain over 20 percent of the residents or "patients," or guests of the Center. Those in wing 700, except from being closer to the registered nurse in charge of the Center, received substantially the same standard of care as the other patients or residents at the Center. There were none but the incidental services such as one associates partially with a hospital, bed pans, catheters, nursing care by nurses' aides, orderlies, supervising registered nurses," etc. Respondent's witness, Dr. Anderson'21 made it clear that the convalescent hospital had no "laboratory."22 The adminstrator either deliberately or by mistake attempted to mislead the Trial Examiner in this regard. As I have said, I am most reluctant to and do not, impute improper motives to the reverend. Of course, although required by the law of Oregon to have same, this small licensed convalescent hospi- tal had no "portable X-Ray facilities." It may be that some convalescent hospital, somewhere, is a hospital within the meaning of the Act. I find that this convalescent hospital, a very small part of the Center, Respondent herein, does not make such an institution which is essentially a nursing home or rest home or home for the aged, a hospital within the meaning of the Act. As I understand Registered Nurse Nice's testimony, the care given in wing 700 was about the same as in other areas of the Center. The patients in wing 700 were considered in the extended care facility, "where Medicare patients were al- lowed so many days to recuperate there. Then they either went home or to the resident area, the nursing home area." Dr. Anderson said that it was more than a year since he had used Respondent's so-called X-Ray facilities and that there were no laboratory facilities available in the "Hospi- tal."23 Dr. Anderson further testified that the same nurses who attended the so-called "hospital" patients attended the residents of the other areas of the Center. He further testified that only 13 patients of the 27 whose charts were reviewed in the convalescent hospital were receiving a level of care that he "would associate with the convalescent hospital." They did not require care in a general hospital. The same nurses are available to all-convalescent hospital or nursing or old aged or retirement home. He stated the Center has no doctor stationed at the Center. He testified there would be differ- ences in the availability of certain facilities and personnel between Respondent and a general hospital, e.g., special 1' "Gathering strength after sickness." Webster's New Collegiate Dic- tionary. 18 Bear in mind that the guests had to provide their own doctors. A wholly honest witness Three for three 8-hour shifts. 21 Another of Respondent' s experts 22 He testified that but 13 of the 27 patients in the Hospital were receiving convalescent hospital care _' Nobody suggested the X-Ray had been used more recently. treatments for heart diseases or availability for lung treat- ment.24 In response to Respondent's questions of his own witness, Dr. Anderson testified that it was very rare that intravenous medications were administered at the Center or its "Convalescent Hospital." I find that the Center involved in this case is within the jurisdiction of the Board; I further find that the very small part of the Center25 is not a hospital within the meaning of the Act. I find the Board has jurisdic- tion of Respondent despite its claims to Section 2(2) exemp- tion." The convalescent hospital part of the Center may in some instances extend greater care to some of its patients than to some other patients in the rest of the Center but such does not make the Center a hospital within the meaning of the Act. Respondent, in its brief,27 emphasizes "that the licensing as a Convalescent Hospital is totally unrelated to the issues before this Board.... .. I find the Board has jurisdiction over Respondent since the operations of the Center affect interstate commerce, and it is an employer within the meaning of the Act. II THE LABOR ORGANIZATION INVOLVED The Union is a labor organization within the meaning of the Act. III. THE UNFAIR LABOR PRACTICES Union activities began at Respondent around early Febru- ary 1970.28 Reverend Pauline Shinners, a nurse's aide at Re- spondent since November 1969, was the first employee active in the Union. I found her to be an honest and convincing witness entirely without bias. She was hired by Dora Moore29 who, I find, was a super- visor at all material times, within the meaning of the Act. In early February Shinners talked to Paul Maynard, a union representative and his assistant. Maynard gave her union literature, which she showed to some of the employees, around the middle of February. This was in the halls and dining room area of the Center. She obtained no signed union authorization cards. She talked "Union" to the employess in the latter half of February. Supervisor Dora Moore called her into the office towards the end of February.3° Moore's assis- tant was present." Moore asked her if she had any connec- tions with the "Union activities," to which Shinners replied she had. Moore inquired how Shinners "could get involved in such a thing" and Shinners replied it was because of the employees' wages and there were women there who were making their own living who could not risk firing in connec- tion with union activities. Moore replied that was why she hired her and many of them and if union activities continued they would have to close the nursing home within 30 days. Shinners replied the employees should have been told the facts. Moore asked her to tell the employees Respondent just could not afford to have union activity at the Center," and "they" could not afford to organize and whatever else Moore He was not further examined as to possible differences. "Convalescent Hospital" Respondent, in its brief, states that the everyday defimtton of "Hospi- tal" should be used and then as one definition, says it is "A repair shop for small objects." 2' P. 13, 11. 25, 26. Hereinafter all dates refer to 1970 unless otherwise specified Director of nursing. 30 Shinners had already given a 2 weeks' notice of intention to quit employment. Probably Mrs. Strong 32 No suggestion of a difference between the nursing home or old age home or convalescent center. 38 DECISIONS OF NATIONAL LABOR RELATIONS BOARD had to say. Shinners agreed so to do and repeated Moore's threats to perhaps as many as seven of the employees. I find Moore 's statements , as narrated above, and Shinner's repetitions of them at Moore's direction to various em- ployees, Shinner having become an agent of Respondent by Moore's directions, violated Section 8(a)(1) of the Act. When she was leaving her employment, Shinners con- versed with Stuart T. Anderson" in the parking lot of the Center, and gave him (presumably) authorization cards May- nard had given her and told him to do what he wished with them. She gave them to to him because he was a "conscien- tious objector" and she felt he would stand up for what he felt was right. She told him how to get in touch with Maynard. She gave him between 20 and 25 cards and told him to contact Maynard . She identified Maynard , in person, in the hearing room . She was certain that she was told by Moore to tell other employees that the Center would have to be closed down within 30 days if it were organized by the Union.,She felt under an obligation to so tell them since Mrs . Moore had so directed her. She gave several names in her testimony, including Stuart Anderson, as people to whom she had talked before Supervisor Moore spoke to her. She also talked to Anderson after she spoke to-Moore , among others , as Moore had directed. She told them just what Moore had told her to tell them. Anderson34 began his employment with Respondent, as an orderly, on September 7, 1969. He had been certified as a conscientious objector by his draft board.35 He testified that when she left, Shinners gave him Maynard's phone number. Early in June he contacted Maynard and they met. Maynard gave him 40 to 50 leaflets and arranged a place and date and time for a union meeting for any interested employees. An- derson wrote this information on the back of at least some or many of the leaflets.36 There were 4 or 5 different leaflets, numbering about 12 each. Anderson handed some of the leaflets to those fellow employees he thought he could trust, and other leaflets were placed by him in Respondent 's coffee or dining room. Sometime around the middle of June Supervisor Dora Moore talked to Anderson in the Center 's dining room. In her hand was one of the union leaflets Anderson had dis- tributed with the place, date, and time of the planned union meeting written on it . She showed it to him and asked him if he had seen it. He admitted that he had and that he had shown it to others. She asked him what he thought of it and he replied the Union might be a good thing. She asked him if he intended to attend the union meeting noted on the back of the leaflet and he replied he was seriously considering doing so. She then said she might attend the union meeting and added that if the Union came in, Respondent would be forced to go bankrupt and close the doors "and everyone will lose their jobs." I find Moore violated Section 8(a)(1) of the Act by her interrogation of and threats to Anderson, as found above. The union meeting at the Labor Temple was held in spite of Moore's threats as found above. Few employees showed up. Anderson and the other alleged discriminatee, Karen Roessler, were present. I find it unnecessary to name the few others. But Barbara Reilly, Respondent 's office manager and a supervisor within the meaning of the Act, also was in attendance . Maynard stated at the meeting it was illegal for a representative of management to be present at the meeting. 33 An alleged unlawful discriminatee 3° I find he was a completely honest witness who endeavored to tell the truth at all times. 33 I found him to be an honest and conscientious and sincere witness. 36 A goodly number. Reilly did not then leave but soon the others and she left. After she left, the others returned. I find Respondent, through Reilly, violated Section 8(a)(1) of the Act by engag- ing in unlawful surveillance in attending the union meeting. While she was at the meeting she took "notes." Reilly saw one of the employees , Mary Wagner, in particular, in attand- ance and said, "Not you, too, Mary." Wagner replied in the affirmative . I find Reilly 's statement to Wagner was substan- tial interrogation as to Wagner 's union interests , in violation of Section 8(a)(1) of the Act. She similarly violated Section 8(a)(1) when all were leaving and she put her hand on Wag- ner's shoulder and said, "Don't do it, Mary."" The next day while Wagner was sitting at a desk at Wing 700,38 Reilly again violated Section 8(a)(1) of the Act by asking Wagner what she thought of the union meeting . Reilly then told her, that the administrator39 had directed her to attend the meeting to "see what grounds Good Samaritan had to stand on, if any."40 The administrator's direction to her to engage in such surveillance violated Section 8(a)(1) of the Act. After the union meeting , Anderson and Roessler continued their union activities at the Center.41 A union meeting was called at Roessler's home about June 25. Employees were told of this meeting strictly by word of mouth. It was suggested to the employees as being a housewarming for Mrs. Roessler who had just moved into a new home, but it was further explained it was more or less to discuss the union organizing. Maynard was present at the meeting. About 15 employees attended the meeting. Moore had previously asked Roessler where the union leaflets were coming from or who had been passing them around.42 She replied she didn't know. Previous to the union meeting at the Labor Temple, Pas- tors Juilfs and Peterson43 were present. As Mrs. Moore was holding the union leaflet in her hand, when they were leaving the dining room , Moore asked the pastor administrators, if they had ever seen the leaflet she held, and each pulled a similar leaflet out of his pocket . Pastor Peterson, who was then within material times a supervisor administrator, asked if those were what she meant, and she replied "Yes." Peterson asked if there were not a regulation about solicitation in the hospital and she replied, "Yes." Pastor Juilfs stated there could not be such a regulation because such "things" were all over the place. Moore asked Roessler where the leaflets were coming from or who had been passing them around. The witness said she did not know. Roessler had mentioned the June 16 union meeting ' to a number of people and had passed out union literature in,places where they could be seen. She had a conversation with Supervisor Moore in the dining room of the Center shortly before the union meeting at the Labor Temple. Pastors Peterson and Juilfs were at the next table about 3 yards away. Moore handed her one of the union leaflets and asked her if she had read it, to which she replied, "No." Moore told her to read it. She read it and then Moore asked her what she thought of it.44 31 She obviously meant, don't be active in the Union. 33 "The Convalescent Hospital " " Pastor Juilfs. 90 I do not credit the administrator 's testimony that he gave her no such directions . He admittedly knew she was going to attend the meeting and made no effort to stop or hinder her He should have known the employees' union meeting was none of Respondent's business . Reilly, though present in the hearing room, did not testify. I find her failure to testify in support of the Pastor, destroys the credibility of his testimony. ° 2 Moore asked Roessler where the union leaflets came from. She replied she did not know. 42 Such interrogation was violative of Section 8(a)(1) of the Act 43 Administrators. ° q Such interrogation violated Section 8(a)(1) of the Act. EUGENE GOOD SAMARITAN CENTER She had never seen a job description for "charge nurse." She was a licensed practical nurse for level III. She worked only under, the supervision of a licensed registered nurse or R.N. She was not, I find, based upon'the credited testimony in the record, a supervisor within the meaning of the Act. It would unduly prolong this Decision to set forth all the cred- ited evidence in this regard. I find, based upon the credited evidence, that she was not a supervisor but was an employee within the meaning of the Act.45 The aides and the orderly were under the LPN to the extent that the LPN told them when to take coffeebreaks, get bed pans, etc., 'which the LPN frequently did herself. An orderly would tell an aide to give a lady a bed pan. An aide could tell an orderly that a man needed such and such care. A "Charge" nurse, even an "aide"45 performed perfunctory duties and not at necessarily those of a "supervisor within the meaning of the Act." Pastor or Administrator Juilfs testified "that a charge nurse and a regular LPN, without the fancy title of charge nurse, are paid exactly the same salary." Roessler did, from time to time, act as charge nurse. Respondent's witness, Lucille Boring, testified at first that she was a "medical nurse" then changed it to LPN. She obviously did not have the same knowledge or authority as an RN. She gave directions to nurses' aides and orderlies but did not assist the doctor in diagnostic or therapeutic meas- ures. She made out food charts and made recommendations as to changes in person's diets. She always consulted her registered nurse. At all times the LPN works under the juris- diction of the RN. She changed a patient's diet only under doctor's orders. She testified clearly and distinctly that when there was no "charge nurse" on a wing, a nurses' aide47 would carry out the same duties as an LPN and there were no differences in their duties. I find it obvious that a nurses' aide was not a supervisor within the meaning of the Act. The nurses' aide when she was a "charge nurse" gaveto orderlies and other aides the same medications and directions LPN's prepared and did for patients, under the supervision of a registered nurse. Neither was a supervisor within the meaning of the Act. - A "Registered Nurse," like Nice is, of course, a "charge nurse" and a supervisor within the 'meaning of the Act. LPN's and orderlies and nurses' aides are not, and do what they are told to do by RN's and doctors and look to the latter for directions should something other than the regular rou- tine arise. The administrator was simply not correct in testifying that "the charge nurse is a registered nurse."" While a registered nurse, as a supervisor, is, of course, a "Charge" nurse, merely because an LPN or nurse's aide was sometimes called a "Charge" nurse under the direct supervision of an RN, ex- cepting as to routine matters such as bed pans, etc., did not make them supervisors within the meaning of the Act. The administrator admitted that-recommendations of an LPN are simply accepted and investigated and checked upon and con- sidered by supervision. The administrator admitted that an LPN, even though designated for the particular shift asa "Charge Nurse," if she were to find a nurse's aide drunk or disoriented or treating a patient violently and called him and recommended discharge, he would direct the "Charge Nurse"" to ask such a person to leave and • then proceed "through channels." " Perhaps a leadlady. 46 Aides were frequently in "charge" of a wing. 4' Concededly not a supervisor. 48 He testified that when an LPN was a "Charge Nurse" if she found a patient had a "serious change" she would get in touch with the RN. " Not RN. 39 Roessler credibly testified that as an LPN she worked only under the direct supervision of a doctor or RN, and she received her direct supervision from an RN at the Center. She was never told she had authority to hire or fire or recommend such. She was, on occasion, asked to give her opinion of people who worked under her routine direction. The RN's made their own evaluation. I find insufficient probative or credible evidence that she had, been a supervisor within the meaning of the Act, as categorized by Respondent. Mary Wagner, an LPN, credibly testified, she didn't even direct the aides as to feeding patients or residents, unless food had to be forced. She had no authority or, at least, occasion to discipline an aide or orderly. If she felt discipline was in order, she reported such to the supervising RN. She gave routine directions to aides or orderlies. To her, signing in as "Charge LPN" merely meant she was to write reports of patients, to keep track of the patients, report to the RN if she believed there were something the RN should know and to see to it that the aides correctly fed the residents or patients. She was never told what "Charge LPN" meant . She helped evaluate aides. It was rare for her to give aides other than few and slight directions since at change of shifts one LPN would report to another and the aides listened in and that is how they gathered their information. A charge LPN did not have authority to give permission to an ill aide to leave the Center and go home; she would have to go the the RN. Nurses' aides frequently performed the duties of "Charge Nurse" at the Center, Of course I have not studied the record in Martin Luther Foundation, supra, but I note that there, the Board found LPN's to be employees within the meaning of the Act. On July 1, Juilfs, having been administrator for, a month, called and held a meeting of the entire staff. He had a new plan for the Center to announce and explain to the staff. One important feature of the plan as,he announced it was that the staff would be reduced in.number. He was shocked and liter- ally "horrified" by the reaction to his plan by employees. The administrator used a chart indicating a variety of assign- ments, a bath team, etc. He was "astounded" by the reaction he got. This was obviously "employee reaction" to his "new plan." He considered himself in good faith but there "was a highly intoned reaction, comments and questions which I could not fathom within my own mind or justify. I was shocked literally by it, horrified."50 He continued in his testimony, saying that the employees stated they did not believe his plan would work and he "could not understand this line of questioning with the degree of intense rejection of the plan." When asked by me if there were any particular individuals who expressed hostility to the plan, the first two of the five he named were Stuart Anderson and Karen Roessler. He could recall the names of but two or three others besides these two.51 90 I had the impression, observing him closely, and listening to his "into- nations," that Pastor Juilfs considered it to be beyond the realm of even possibility that employees would not wholeheartedly accept an employee management plan proposed by him, even though it might affect some -of them most adversely. " Note that management had been aware of the union activities of these "two" for at least several weeks, and had made serious threats in connection with success of union activities, forecasting closing the Center and bank- ruptcy should the Center be unionized. Although the five employees named as being hostile, etc., at the July 1 meeting were all, fired or quit, the complaint refers only to Anderson and Roessler. It is not up to me to second-guess the General Counsel as to why the other three were not named as 8(a)(1) discriminatees. They may have engaged in gross misconduct or there may have been a variety of other reasons for their terminating. The Administrator admitted the others and Anderson and Roessler were discharged because of their hostile reaction to his plan affect- ing their working conditions 40 DECISIONS OF NATIONAL LABOR RELATIONS BOARD The pastor admitted it was because of the "violent"" or strong reaction or hostile reaction of Anderson and Roessler to his announced adverse plan, which might affect their work- ing conditions, which caused him to discharge them. Their discharges were thus violations of Section 8(a)(1) of the Act because they were engaging in protected concerted activities at the meeting. -He admitted he discharged them because they were hostile to him and what he thought was a good program for the good of the Center, the plan requiring a reduction in force and other curtailments in working conditions of the employees. As soon as he identified them as ones hostile to him and his program which would adversely affect at least some of the employees, he decided to discharge them. In a matter of "hours" he decided to discharge Anderson and Roessler, because they were openly opposed to his new proposed pro- gram which would, in their opinion, adversely interfere with employees ' working conditions. The pastor testified Anderson was frequently late, but he admitted Anderson's "evaluation Sheet" of April 6, at which he had looked before Anderson's termination, showed An- derson needed little supervision, and he was quick to under- stand; his personal appearance was average.5i His personality was good; "his dependability was good"; the quality of his work , including orderliness , neatness and general efficiency were ' average. The administrator admitted he was aware and cognizant of such good evaluation and would not consider an employee, based upon such evaluation, to be unsatisfactory. The pastor stated or testified that he was told by the director of nursing5' "the next day" after the July 1 meeting, that although Anderson's evaluation had shown his earlier em- ployment to be acceptable, "it had changed considerably, his routine of attendance , his attendance was certainly poor."55 According to the pastor, despite Anderson's good written evaluation report,56 the director of nursing "informed me that he had not had a good record."57 Consider his last written report which was certainly good, unless you consider a man a poor employee because he "needs a haircut." He asked the director of nursing about Ander- son's work record because Anderson might be one he would recommend terminating .56 It was because of Anderson's and Roessler 's reactions to his July 1 talk involving a change in working conditions that at least , in part, caused him to termi- nate them . He made his decision within ' a matter of "hours" or by the next day to discharge those who appeared hostile to either him or what he thought was a reasonable program for the good of the Center. They, of course, had been protest- ing what they honestly believed was an unlicensed intrusion upon their working and union activities . These discharges, as they eventuated, for these reasons, violated Section 8(a)(1) and (3) of the Act. He obviously knew from his supervisors59 that these employees had been active union enthusiasts." The supervisors made plain to these employees their great dislike for the Union and threatened dire results should union activi- ties continue or be successful . They were representatives of management and particularly Reverend Pastor Juilfs, and their actions and statements bound Respondent and make evident that Anderson and Roessler were discharged for their 52 I find they were not violent. Though he needed a haircut . He was a C.O. 90 Moore, who commited a variety of 8(a)(1) violations. " Coincidental with his union activities , well known to Respondent 36 Not long prior to his discharge for protected concerted -activities. 3' This was patently false 58 The day after he spoke to the employees about working conditions. 39 Particularly Reilly and Moore. '° Anderson and Roessler. union and protected concerted activities in violation of Sec- tion 8(a)(3) and (1) of the Act. Pastor Juilfs admitted he had examined the evaluation sheet of Anderson and he would not have discharged him based on it. He had been told by"the director of nursing, Moore, that Anderson's attendance became poor.61 Moore, clearly a supervisor within the meaning of the Act, and although available and at the hearing , never testified about "anything." Her failure so to do, speaks for itself. I find that if she had testified it would have been adverse to Re- spondent 's case. I do not find Mr. Juilfs' wife, who worked 20 to 30 hours a week at the Center, as did Red Cross volunteers, etc., who received no pay, to be a responsible spokeswoman for Re- spondent merely because she was the administrator 's wife. I do not find sufficient probative evidence that she was an agent of Respondent and do not find it responsible for her state- ments , if any. It has not escaped my attention in finding that Anderson was discharged, at least partly for union activities, that upon his discharge, or on July 23, the Paster saw fit to write Ander- son's Draft Board , advising it that Anderson was no longer employed because, "of his negative attitude toward his job which had developed in recent months."62 The Pastor con- tinued saying that Anderson's "negative63 attitude , spread throughout the facility as he verbally expressed himself."', Juilfs, in this letter to a draft board, which, presumably, would have no concern with a C.O.'s union or protected concerted activities, advised the Draft Board that on July 20, Anderson told him "that he was the instigator in contacting a local union to petition the National Labor Relations Board for unionization. This may explain the tension factor noticed among his fellow employees in recent months " (Emphasis supplied.) Obviously. Anderson's union activities were con- sidered detrimental to the well being of the Center and of paranoidal importance to the reverend pastor.65 I find the following, from-the reverend's letter, indicates his resentment toward and desire to hurt Anderson in any effort to obtain reemployment under his C.O. status: "This detailed information concerning [Anderson 's] employment status here at the Center may be helpful to you in regards to Mr. Anderson's future employment under your jurisdiction." In other words, be on the alert, Anderson has been a union instigator and has thereby caused "tension" among his fellow employees at this Center. Whether the reverend wore clerical or mod business garb, he and his top supervisors were antiun- ion and antiprotected concerted activities . He persuaded me as seeking the kind of obedience cloistered nuns freely , give. I find from the -entire record that Donna Stroud was a supervisor within the meaning of the Act. She was the "Supervising Registered Nurse." After the July 1 meeting, R.N. Nice explained to the Pastor that resentment among the employees towards management had been building up for a long time and was not directed at him in particular , to which he replied the Center had a certain " No such fact was established by Respondent 's records. It was not perfect. 63 Note that about 4 months earlier Anderson had gotten what I find was a good written evaluation of his work . This was before his more recent union activities 63 I find this a euphemism for "Union." 60 I find this refers not only to his union but protected concerted activi- ties. 65 I cannot conceive an honest draft board, not suggesting there might be a dishonest one, being interested in the Reverend 's admission that Ander- son's protected union activities were a source of disturbance to him or the Center. EUGENE GOOD SAMARITAN CENTER "rebellious element" and things would be stirred up and he would not tolerate it and would weed it out.66 Juilfs admitted that Anderson and Roessler and perhaps some others had been terminated, at least in part, because of their strong or hostile reaction to his newly announced pro- gram of July 1, which they said would not work. They were both discharged, at least in part, because of what the reverend considered their "misconduct" in "objecting to the program that we were initiating." He felt that the objectors to his newly announced plan concerning working conditions might demoralize the rest of the employees. He didn't feel he had the "wholehearted" support of Anderson and Roessler.61 That Juilfs' supervisors had direct knowledge of the union activities of Anderson and Roessler has been amply and sub- stantially proved by the probative evidence. Based upon the entire record, I find that Juilfs had the same knowledge, particularly in the light of his close association with Moore and his direction to Reilly that she attend the first union meeting. I do not credit his sworn testimony that he had no concern whether 2 or 130 of his employees attended the union meeting." He found the activities of Roessler and Anderson caused "tension" among the employees, having "reference to their questioning of [his] new program." He was concerned about the "rebellious" element.69 I do not close my eyes to the fact that Anderson and Roessler were the prime union instigators and that particu- larly through Reilly and Moore, Respondent knew this and had great hostility to it. Reilly, although present at the hear- ing, never denied her surveillance nor her conversations with Wagner. Donna Stroud, told R.N. Nice that if it had not been for Anderson and Roesller, "with their staying with this darned union, you'd have gotten your raise before this time." Wagner credibly testified, without contradiction, that Stroud told her, after the raises were granted to the other employees, after the discharges of Anderson and, Roessler, "You know darned well what it means; if it hadn't been for this bit with Karen and Stuart, with their staying with this darned union, you'd have got your raise before this time." Such statements by Stroud violated Section 8(a)(1) of the Act and demonstrate Respondent's resentment toward their union activities. After Anderson received his 2 weeks' termination notice, Moore asked him if he were ready to lose his job over the union issue. This violated Section 8(a)(1) of the Act. Note should be made that Moore, though readily available, and at the hearing, never was called to testify. Respondent appar- ently tried, unsatisfactorily to me, to cloak its case with the administrator's clerical garb. I have utmost respect for such garb but it does not supplant the absence of testimony of available corroborating witnesses where necessary. Juilfs testified that before he discharged Roessler, he con- sidered an evaluation sheet of her prepared by Nice and Stroud which stated Roessler needed little supervision for accuracy or correctness of work performed; she needed little supervision; was alert in ability to grasp instructions and solve problems; was quick to understand; was suitable for her job and had a good attitude; was average for personal appear- ance, cleanliness, neatness, and body odor; was average in dependability, faithfulness to report to work on time and do her job, and was "good" in 'quality of work, orderliness, 66 See Nice's testimony. Since when is this a requirement of employment? " The substance of his entire testimony and the record is to the contrary. 69 I find no evidence that any employee was "rebellious." His supervisors had knowledge of and great animosity toward the Union. I am convinced he was not ignorant of this and that he, the Reverend, bore such and shared such animosity. 41 neatness, and general efficiency. I do not substitute my judg- ment for that of management, but that evaluation of Roessler reveals her as a satisfactory employee. It was noted in the "evaluation" that "at times" she lacked "professionalism," but has "improved." It was noted particularly that she was "interested and kind to patients." The pastor, after Roessler's union activities and his July 1 meeting, discussed Roessler with Moore. They simply decided she was opposed to his new program and antagonistic to at least some employees. They decided Roessler was not a top LPN.70This was obviously a mere pretext such as they had used in the discharge of Ander- son. She exercised union and protected concerted activities and for these reasons she and Anderson were discharged in violation of Section 8(a)(3) and (1) of the Act. Respondent discharged them at least, in part, because they had "nega- tive"71 reasons based upon his prime decision. The pastor testified Roessler expressed herself "freely" at the July 1 meeting. He admitted that he was told by Nice that the dissatisfaction or "tension" among the employees, obviously including Anderson and Roessler, was not because his new plan affecting them was not favorably received by some of the employees. Nice apologized to Juilfs for the conduct of the group of employees at the meeting. I credit Roessler's testimony that Anderson, from her ob- servations, "was a good worker and a good employee." He was much better than another orderly who was retained after Anderson's discharge, Robert Corrigan.72 In connection with any contention as to Roessler's "Super- visory" capacity when she signed in as "Charge Nurse," note should be made of the fact that in the absence of a "Charge Nurse," "the nurses aide" who first signed the chart for a particular wing, performed the same duties as a "Charge Nurse."73 The nurse's aide did everything Boring did as "Charge Nurse." Rosewood, Inc., 185 NLRB No. 87, is distinguishable on its facts from the instant case, as to the supervisory status of LPN's. There, unlike here, the LPN's had authority to recommend wage increases, enforce the employer's rules, dis- cipline employees, and relieve ill employees from duty. They also effectively recommended, hiring and in emergency situa- tions could discharge.74 That Roesller may have used the word "damn" at the July 1 meeting is -a frivolous pretext for her illegal discharge. Statements protected by the Act are not always "in a courte- ous, cooperative and reasonable manner." The same is true as to any speculations Anderson may have made at the July 1 meeting about the pastor's salary. I do not find that Ander- son engaged in insubordination or disrespect beyond the confines of protected concerted activity when he made re- marks about the Pastor's possible salary. He was definitely not proven by the record to be "contumacious" as claimed by Respondent in its brief. There was no probative evidence of "outright disrespect, hostility and insubordination" by either Roessler or Anderson. Aside from numerous violations by Respondent of Section 8(a)(1), including the discharges of employees Roessler and Anderson for engaging in protected concerted activities at the July 1 meeting, the probative and substantial evidence also establishes that the latter were discharged because of their union activities, in violation of Section 8(a)(3) of the Act. ° She was prounion and hostile to his new working program. " Union and protected concerted activities He was a "terrible orderly." Respondent's witness, Lucille Bonng: 7' Respondent led his witness, Boring, on direct, on many occasions. See Tr. 553-558. 42 DECISIONS OF NATIONAL LABOR RELATIONS BOARD IV. THE EFFECT OF THE UNFAIR LABOR PRACTICES UPON COMMERCE The activities of Respondent set forth in section III, above, occurring in connection with its operations described in sec- tion I, above, have a close, intimate , and substantial relation- ship to trade , traffic, and commerce among the several States and tend to lead to labor disputesbuiklening and obstructing commerce and the free flow ofcommerce. V THEiREMEDY Having found that Respondent has engaged in certain un- fair labor practices , I shall recommend that it cease and desist therefrom and take certain affirmative action designed to effectuate the policies of the Act. To remedy the unlawful discharges of Anderson and Ro- essler, Respondent will be required to offer them reinstate- ment and make them whole for any loss of pay they may have suffered by reason of the discrimination against them in the manner set forth in F W. Woolworth Company, 90 NLRB 289, with interest on backpay computed in the manner de- scribed in Isis Plumbing & Heating Company, 138 NLRB 716. Respondent's unfair labor practices strike at the heart of the rights guaranteed employees by the Act. I therefore recommend an Order requiring Respondent to cease and de- sist from infringing in any manner upon the rights guaranteed employees by Section 7 of the Act. CONCLUSIONS OF LAW 1. Respondent is an employer engaged in commerce within the meaning of the Act. 2. The Union is a labor organization within the meaning of the Act. 3. By discharging Anderson and Roessler because of pro- tected concerted activities and because of their union activi- ties, Respondent violated Section 8(a)(1) and (3) of the Act. 4. By various acts ofmanagement, surveillance , interroga- tion, and threats, etc., Respondent has interfered with, re- strained , and coerced its employees in violation of Section 8(a)(1) of the Act. 5. The aforesaid unfair labor practices affect commerce within the meaning of the Act. Upon the foregoing findings of fact, conclusions of law, and the entire record, and pursuant to Section 10 (c) of the Act, I hereby issue the following recommended:75 ORDER Respondent , its administrators , officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Interrogating or threatening its employees with respect to their membership in, or sympathies for, or other concerted activities on behalf of this or any other labor organization, or merely with respect to their protected concerted activities. (b) Permitting or directing surveillance of any union activi- ties of employees, particularly and especially where the per- son conducting the surveillance is a supervisor ' within the meaning of the Act, or, indeed , merely a fellow employee. " In the event no exceptions are filed as provided by Section 102.46 of the Rules and Regulations of the National Labor Relations Board, the findings, conclusions, and recommended Order herein shall, as provided in Section 102.48 of the Rules and Regulations , be adopted by the Board and become its findings, conclusions , and Order, and all objections thereto shall be deemed waived for all purposes. (c) Discouraging membership in the Union or any other labor organization by discharging or in any other manner discriminating against them with respect to any term or con- dition of employment, except as authorized by Section 8(a)(3) of the Act. This particularly refers to Anderson and Roessler as well as all other employees. (d) In any other manner interfering with , restraining, or coercing its employees in the exercise of their rights to join or assist the Union herein, or any other union , or otherwise engage in protected concerted activities. 2. Take the following affirmative action designed to effectu- ate the policies of the Act: (a) Offer to Anderson and Roessler immediate and full reinstatement to their former jobs, or if they no longer exist, to substantially equivalent positions, without prejudice to their seniority or other rights and privileges , and make them whole for any loss of pay because of Repsondent 's discrimina- tion against them in the manner set forth in "The Remedy" section of this Decision for any loss of earnings , with the required interest. (b) Notify immediately Anderson and Roessler if presently serving in the Armed Forces of the United States of their rights to full reinstatement , upon application after discharge from the Armed Forces, in accordance with the Selective Service Act and the Universal Military Training and Service Act. (c) Preserve and, upon request, make available to the Board or its agents all records necessary to determine the amount of backpay due and the right of reinstatement under this Order. (d) Post at its Eugene , Oregon, Center, copies of the at- tached notice marked "Appendix." Copies of said notice, on forms provided by the Regional Director for Region 19, after being duly signed by Respondent 's representative , shall be posted by Respondent immediately upon receipt thereof, and be maintained by it for 60 consecutive days thereafter, in conspicous places, including all places where notices to em- ployees are customarily posted. Reasonable steps shall be taken by Respondent to insure that such notices are not altered, defaced or covered by any other material. (e) Notify the Regional Director for Region 19, in writing, within 20 days from the receipt of this Decision, what steps have been taken to comply herewith." 6 In the event that the Board's Order is enforced by a Judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall be changed to read "Posted pursuant to a judgment of the United States Court of Appeals enforcing an Order of the National Labor Relations Board." I " In the event that this recommended Order is adopted by the Board after exceptions have been filed, this provision shall be modified to read: "Notify the Regional Director for Region 19, in writing , within 20 days from the date of this Order, what steps the Respondent has taken to comply herewith." APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government WE WILL NOT coercively ask you anything about your activities in or sympathies for the Service Employees International Union, Local 49, AFL-CIO, or any other union. WE WILL NOT threaten you in any way or manner with respect to your activities in or sympathies for the above-named or any other union. EUGENE GOOD SAMARITAN CENTER WE WILL NOT, particularly, threaten you that we will go bankrupt or that you will lose your jobs if the above named or any other union becomes your bargaining rep- resentative or "comes in" to the Center. WE WILL NOT either permit or direct a supervisor, or anyone else, to keep your union meetings or other activi- ties under surveillance, nor will we, in any manner, make you think we are spying on your union or otherwise protected concerted activities. WE WILL NOT threaten you with any economic repris- als if a "Union comes in" to the Center. WE WILL NOT interfere with, restrain, or coerce you because you engage in concerted activities protected by the Act. WE WILL NOT discharge or otherwise discriminate in regard to the hire or tenure of employment, or in any term or condition of employment, of our employees, or any one of them, because of their membership in or activities on behalf of the above named or any other labor organization or because they engage in concerted activities protected by the Act. WE WILL NOT in any other manner interfere with, restrain, or coerce you in the exercise of your rights guaranteed to you by the National Labor Relations Act. Since it has been found that we unlawfully discharged Stuart T. Anderson and Karen P. Roessler because they engaged in union and otherwise protected activities un- der the Act, WE WILL offer to give them back their regu- 43 lar jobs or, if those jobs no longer exist, we will give them substantially equivalent jobs. WE WILL pay them for the earnings they lost because of our discrimination against them, plus 6-percent interest. WE WILL notify the above-named if presently serving in the Armed Forces of the United States of their right to reinstatement upon application in accordance with the Selective Service Act and the Universal` Military Training and Service Act, as amended, after discharge from the Armed Forces. Dated By EVANGELICAL LUTHERAN GOOD SAMARITAN SOCIETY D/B/A EUGENE GOOD SAMARITAN CENTER (Employer) (Representative) (Title) This is an official notice and must not be defaced by any- one. This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material. Any questions concerning this notice or compliance with its provisions may be directed to the Board's Office, 310 Six Ten Broadway Building, 610 SW Broadway, Portland, Ore- gon 97205, Telephone 226-3361. Copy with citationCopy as parenthetical citation