Ella R. Dixon, Complainant,v.Daniel R. Glickman, Secretary, Department of Agriculture, Agency.

Equal Employment Opportunity CommissionApr 4, 2000
01983379 (E.E.O.C. Apr. 4, 2000)

01983379

04-04-2000

Ella R. Dixon, Complainant, v. Daniel R. Glickman, Secretary, Department of Agriculture, Agency.


Ella R. Dixon v. Department of Agriculture

01983379

April 4, 2000

Ella R. Dixon, )

Complainant, )

) Appeal No. 01983379

v. ) Agency No. 94-0118

)

Daniel R. Glickman, )

Secretary, )

Department of Agriculture, )

Agency. )

____________________________________)

DECISION

Complainant timely initiated an appeal from the agency's final decision

(FAD) concerning her equal employment opportunity (EEO) complaint

of unlawful employment discrimination on the bases of sex (female)

and reprisal (prior EEO activity), in violation of Title VII of the

Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.<1>

Complainant claims that: (1) between September of 1993 and January of

1994, her first-level supervisor (S1) discriminated against her on the

above-stated bases by creating a hostile work environment and making

false accusations about her work performance; and (2) between August of

1993 and December of 1993, she was sexually harassed by S1. The appeal

is accepted in accordance with EEOC Order No. 960.001. For the following

reasons, the FAD is AFFIRMED IN PART and REVERSED IN PART.

ISSUE PRESENTED

The issues presented herein are whether complainant has established

that she was discriminated against: (1) based on reprisal for prior

EEO activity and sex when S1 created a hostile work environment by

unjustifiably criticizing her work performance and proposing disciplinary

action between September of 1993 and January of 1994; and (2) based on

sex when she was allegedly sexually harassed between August and December

of 1993.

BACKGROUND

The record reveals that complainant, a GS-1863-7 Food Inspector at the

agency's Food Service and Inspection Service facility in Fort Smith,

Arkansas, claims that after she made a statement in another employee's

sexual harassment and discrimination complaint against S1, he began taking

punitive measures against her, specifically, by falsely criticizing her

work, by directing two agency Food Inspectors to criticize her work and by

proposing disciplinary action against her for rejecting normal chicken,

which created a hostile work environment. In addition, complainant has

contended that starting about one month before she made the statement

against S1, on three or four occasions he approached her from behind while

she was working on the inspection line, pressed himself against her and

rubbed against her in sexually suggestive ways. Believing she was a

victim of discrimination, complainant filed a formal EEO complaint with

the agency on January 8, 1994, alleging that the agency had discriminated

against her as referenced above. At the conclusion of the investigation,

complainant was provided a copy of the investigative report and requested

a final decision based on the record.

The agency's FAD initially found that although complainant originally

alleged that she was sexually harassed by her night-shift supervisor,

she later stated in her affidavit that while she was not the victim of

sexual harassment by S1, other female employees were. As a result,

the FAD found that as no other disparate treatment allegations were

contained in her complaint, complainant failed to state a prima facie

case of sexual harassment. The FAD further found that management's

actions in proposing disciplinary action against complainant due to her

supposed rejection of normal chicken and otherwise criticizing her work

performance were in reprisal for her participation in the employment

discrimination complaint of another employee. As remedies, the agency

ordered complainant's record to be expunged of all references to work

deficiencies for September through November of 1993, but found she was

not entitled to compensatory damages or attorney's fees. Complainant has

made no new contentions on appeal, while the agency contends that the

FAD is correct.

ANALYSIS AND FINDINGS

1. Reprisal

After a careful review of the record, based on McDonnell Douglas

Corp. v. Green, 411 U.S. 792 (1973), and Hochstadt v. Worcester Foundation

for Experimental Biology, Inc., 425 F. Supp. 318 (D. Mass. 1976), aff'd,

545 F.2d 222 (1st Cir. 1976) (applying McDonnell Douglas to retaliation

cases), the Commission agrees with the FAD's finding on Issue 1 that

the agency discriminated against complainant by creating a hostile

work environment as reprisal for her participation in the employment

discrimination complaint of another employee. In so finding, we agree

with the FAD's implicit finding that S1's articulated reasons for the

actions against complainant were neither credible nor supported by the

evidence of record, and that there could be no reasons for the actions

taken other than reprisal for complainant's testimony against S1 in

the other employee's EEO complaint. However, we find that there is

insufficient evidence to conclude that S1's actions against complainant

were related to her sex. Complainant has failed to demonstrate that S1

treated similarly situated male employees more favorably than he did

complainant, and thus she failed to demonstrate a prima facie case of

sex discrimination.

2. Sexual Harassment

We disagree with the FAD's finding that complainant failed to establish

a prima facie case of sexual harassment. While the agency contends

that complainant recanted her claim that S1 sexually harassed her,

a thorough review of complainant's affidavit dated August 31, 1994,

demonstrates that she again alleged that S1 came up behind her under the

pretense of watching her work and pressed and rubbed against her body.

In addition, we find that there is no testimony from complainant or other

documentation in the case record which supports a finding that complainant

contradicted or recanted her claim that S1 sexually harassed her. It is

well-settled that sexual harassment in the workplace constitutes an

actionable form of sex discrimination under Title VII. Meritor Savings

Bank FSB v. Vinson, 477 U.S. 57 (1986). In order to establish a claim

of sexual harassment, complainant must show that: (1) she belongs to a

statutorily protected class; (2) she was subjected to unwelcome conduct

related to her gender, including sexual advances, requests for favors, or

other verbal or physical conduct of a sexual nature; (3) the harassment

complained of was based on sex; (4) the harassment had the purpose or

effect of unreasonably interfering with her work performance and/or

creating an intimidating, hostile, or offensive work environment; and

(5) there is a basis for imputing liability to the employer. See Henson

v. City of Dundee, 682 F.2d 897 (11th Cir. 1982). The harasser's conduct

should be evaluated from the objective viewpoint of a reasonable person

in the victim's circumstances. Enforcement Guidance on Harris v. Forklift

Systems Inc., EEOC Notice No. 915.002 (March 8, 1994).

Regarding element (1), complainant has established that she is a member

of a statutorily protected class. With regard to elements (2) and (3),

the Commission finds that the conduct in question was clearly related

to complainant's gender. In so finding, we conclude that the evidence

establishes that S1, on numerous occasions, came up behind complainant,

pressed himself against her and rubbed against her. Further, we note that

S1 has been the subject of other sexual harassment complaints by other

female employees under his supervision, and numerous females testified

that he touched and patted them in an unwelcome manner. We also find that

complainant's behavior establishes that she found S1's actions unwelcome.

Regarding element (4), it is clear from the record that complainant was

subjected to three or four incidents within a five month period by which

S1 had direct physical and sexually suggestive contact with her and

the harassment had the purpose or effect of unreasonably interfering

with her work performance and/or creating an intimidating, hostile,

or offensive work environment. As such, we find, based on both the

volume and content of S1 actions, that they were "sufficiently severe

[and] pervasive to alter the conditions of [complainant's] employment

and create an abusive working environment." Harris v. Forklift Systems,

Inc., 510 U.S. 17, 21 (1993).

In considering whether complainant has satisfied element (5),

the Commission notes that the agency is potentially liable for the

harassment if complainant can demonstrate that it was created by

either a supervisor or someone who acts in a supervisory capacity. The

Commission's recently-issued Enforcement Guidance: Vicarious Liability

for Unlawful Harassment by Supervisors, EEOC Notice No. 915.002 (June

18, 1999) (hereinafter Vicarious Liability Guidance) states that an

individual qualifies as an employee's supervisor if: (a) the individual

has authority to undertake or recommend tangible employment decisions

affecting the employee; or (b) the individual has authority to direct

the employee's daily work activities. Vicarious Liability Guidance, at 5.

As complainant's night supervisor, S1 reviewed all of her work, was

responsible for preparing reports regarding errors he found in her

work, and provided input into her performance rating. What this means,

in effect, is that S1 exercised considerable control over complainant's

work product, and, significantly, how that work would be assessed. Based

on these factors, the Commission concludes that S1 exercised sufficient

control over complainant to be deemed to have acted in a supervisory

capacity. Therefore, we find that liability for S1's harassment is

imputed to the agency. An employer is subject to vicarious liability for

sexual harassment when it is "created by a supervisor with immediate (or

successively higher) authority over the employee." Burlington Industries,

Inc., v. Ellerth, 524 U.S. 742, 118 S.Ct. 2257, 2270 (1998); Faragher

v. City of Boca Raton, 524 U.S. 775, 118 S.Ct. 2275, 2292-93 (1998).

Accordingly, because complainant has satisfied Elements 1 through 5,

we find she has established that she was subjected to sexual harassment.

3. Liability

When the harassment does not result in a tangible employment action being

taken against the employee, the employer may raise an affirmative defense

to liability. The agency can meet this defense, which is subject to

proof by a preponderance of the evidence, by demonstrating: (a) that it

exercised reasonable care to prevent and correct promptly any sexually

harassing behavior; and (b) that complainant unreasonably failed to

take advantage of any preventive or corrective opportunities provided

by the agency or to avoid harm otherwise. Burlington Industries, supra;

Faragher, supra; Vicarious Liability Guidance, at 12. This defense is not

available when the harassment results in a tangible employment action

(e.g., a discharge, demotion, or undesirable reassignment) being taken

against the employee.

As we have determined that S1 exercised supervisory authority over

complainant, the agency is vicariously liable for his harassment. In

determining whether the agency can raise a defense to that liability,

we initially find insufficient evidence to conclude that the harassment

resulted in a tangible employment action. In this regard, the only

employment related action taken by S1 against complainant was when he

proposed discipline against her for rejecting normal chicken drumsticks;

however, the record reflects that no actual discipline was taken against

her. In addition, although S1 opposed complainant's transfer to another

shift, he was overruled by his own supervisor and she eventually was

transferred. Accordingly, complainant has not demonstrated that S1's

sexual harassment affected a tangible aspect of her employment.

Because complainant has not established that S1's harassment resulted

in a tangible employment action, the agency can avoid liability for the

harassment by satisfying the affirmative defense. Whether an employer can

meet the first prong of that defense, i.e., that it exercised reasonable

care to prevent and correct promptly any sexually harassing behavior,

depends on the circumstances of the particular situation. Vicarious

Liability Guidance, at 15. At a minimum, however, the employer must have

a policy and complaint procedure against the harassment that contains

the following elements: (1) a clear explanation of what constitutes

prohibited conduct; (2) assurances that employees who bring complaints

of harassment or provide information related to such complaints will be

protected against retaliation; (3) a clearly described complaint process

that provides possible avenues of complaint; (4) assurance that the

employer will protect the confidentiality of harassment complaints to

the extent possible; (5) a complaint process that provides a prompt,

thorough, and impartial investigation; and (6) assurance that the

employer will take immediate and appropriate corrective action when

it determines that harassment has occurred. Id. at 17. Based on the

Commission's review of the record, it is not apparent that at the time

S1 began harassing complainant in August of 1993 the agency had a

policy and complaint procedure in place which contained these elements.

Accordingly, because the agency has not satisfied the affirmative defense,

the Commission finds that it is liable for the harassment of complainant

that occurred between August of 1993 and December of 1993.

Therefore, after a careful review of the record, the FAD is AFFIRMED

in PART and REVERSED in PART. It is the decision of the Commission

to REVERSE the FAD as it pertains to Issue 2 and find that complainant

was discriminated against based on sex when she was sexually harassed

between August and December of 1993; and to AFFIRM the FAD's finding of

discrimination with regard to Issue 2.

The agency is ORDERED to take the following actions:

1. The agency shall take appropriate preventative steps to ensure

that no employee is subjected to sexual harassment and to ensure that

appropriate steps are taken immediately after management is notified of

any such harassment.

2. The agency shall conduct a supplemental investigation to determine

whether complainant is entitled to compensatory damages for the harassment

she experienced between August and December of 1993. West v. Gibson, 527

U.S. 212 (1999). The agency shall allow complainant to present evidence

in support of her compensatory damages claim. Complainant shall cooperate

with the agency in this regard. Thereafter, the agency shall issue a

final decision. 29 C.F.R. �1614.110. The supplemental investigation

and issuance of the final decision must be completed within sixty (60)

calendar days of the date this decision becomes final. A copy of the final

decision must be submitted to the Compliance Officer, as referenced below.

3. In the event that S1 remains in the agency's employ, he shall not

be permitted to work in the same module as complainant.

4. In the event that S1 remains an employee of the agency, the agency

shall provide a minimum of sixteen (16) hours of EEO sensitivity training

with respect to Title VII and sexual harassment.

5. The agency shall provide a minimum of eight (8) hours of remedial

training for all managers and supervisors located at the facility, to

ensure that acts of sexual harassment do not recur, that no retaliatory

acts are taken against any employee who opposes unlawful discrimination,

including sexual harassment and that persons reporting instances of

alleged sexual harassment are treated in an appropriate manner.

6. The agency shall provide remedial training for S1 and all managers

and supervisors located at the Fort Smith facility to ensure that acts

of sexual harassment do not recur, that no retaliatory acts are taken

against any employee who opposes unlawful discrimination, including

sexual harassment, and that persons reporting incidents of alleged sexual

harassment are treated in an appropriate manner.

7. The agency shall consider discipline for the managers and supervisors

who have been found to have created a sexually hostile environment and

permitted it to exist.

8. To the extent it has not already done so, the agency shall expunge

complainant's record of all references to work deficiencies for the

period from September through November of 1993 and shall further

take appropriate administrative action against all agency officials

responsible for retaliating against complainant, as previously required

by the agency's Final Agency Decision dated January 30, 1998.

9. The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation of the

agency's calculation of benefits due complainant, including evidence

that the corrective action has been implemented.

POSTING ORDER (G1092)

The agency is ORDERED to post at its Food Service and Inspection Service

facility in Fort Smith, Arkansas, copies of the attached notice. Copies

of the notice, after being signed by the agency's duly authorized

representative, shall be posted by the agency within thirty (30) calendar

days of the date this decision becomes final, and shall remain posted

for sixty (60) consecutive days, in conspicuous places, including all

places where notices to employees are customarily posted. The agency

shall take reasonable steps to insure that said notices are not altered,

defaced, or covered by any other material. The original signed notice

is to be submitted to the Compliance Officer at the address cited in

the paragraph entitled "Implementation of the Commission's Decision,"

within ten (10) calendar days of the expiration of the posting period.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1199)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to the

complainant. If the agency does not comply with the Commission's order,

the complainant may petition the Commission for enforcement of the order.

29 C.F.R. � 1614.503(a). The complainant also has the right to file a

civil action to enforce compliance with the Commission's order prior

to or following an administrative petition for enforcement. See 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. �� 1614.407, 1614.408), and 29 C.F.R. �

1614.503(g). Alternatively, the complainant has the right to file a

civil action on the underlying complaint in accordance with the paragraph

below entitled "Right to File A Civil Action." 29 C.F.R. �� 1614.407

and 1614.408. A civil action for enforcement or a civil action on the

underlying complaint is subject to the deadline stated in 42 U.S.C. �

2000e-16(c)(Supp. V 1993). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 64 Fed. Reg. 37,644, 37,659 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.409).

ATTORNEY'S FEES (H1199)

If complainant has been represented by an attorney (as defined by 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.501(e)(1)(iii)), he/she is entitled to

an award of reasonable attorney's fees incurred in the processing of the

complaint. 29 C.F.R. � 1614.501(e). The award of attorney's fees shall

be paid by the agency. The attorney shall submit a verified statement of

fees to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R1199)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court WITHIN NINETY (90) CALENDAR DAYS from the date

that you receive this decision. In the alternative, you may file a

civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR DAYS of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, YOU MUST NAME AS THE DEFENDANT IN

THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD OR DEPARTMENT

HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND OFFICIAL TITLE.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

April 4, 2000

_______________

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days after it was mailed. I certify

that the decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

______________

Date Equal Employment Assistant

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Washington, D.C. 20507

This Notice is posted pursuant to an order by the United States Equal

Employment Opportunity Commission dated __________ which found that a

violation of Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. �2000e et seq., has occurred at this facility.

Federal law requires that there be no discrimination against any employee

or applicant for employment because of the person's RACE, COLOR, RELIGION,

SEX, NATIONAL ORIGIN, AGE, or PHYSICAL or MENTAL DISABILITY with respect

to hiring, firing, promotion, compensation, or other terms, conditions

or privileges of employment.

The United States Department of Agriculture, Food Safety and Inspection

Service, Fort Smith, Arkansas, supports and will comply with such

Federal law and will not take action against individuals because they

have exercised their rights under law.

The United States Department of Agriculture, Food Safety and Inspection

Service, Fort Smith, Arkansas, has been found to have discriminated

against an employee by not responding appropriately to her complaint

that she was being sexually harassed and by retaliating against her

for prior EEO activity. The agency has been ordered to ensure that the

employee and the harasser no longer work in the same area, and determine

whether the employee is entitled to an award of compensatory damages. The

United States Department of Agriculture, Food Safety and Inspection

Service, Fort Smith, Arkansas, will ensure that officials responsible

for personnel decisions and terms and conditions of employment will

abide by the requirements of all Federal equal employment opportunity

laws and will not retaliate against employees who file EEO complaints.

The United States Department of Agriculture, Food Safety and Inspection

Service, Fort Smith, Arkansas, will not in any manner restrain, interfere,

coerce, or retaliate against any individual who exercises his or her

right to oppose practices made unlawful by, or who participates in

proceedings pursuant to, Federal equal employment opportunity law.

______________________________

Date Posted: ________________________

Posting Expires: ____________________

29 C.F.R. Part 1614

1 On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.