Dora A. Burke, Complainant,v.Togo D. West, Jr. Secretary, Department of Veterans Affairs, Agency

Equal Employment Opportunity CommissionFeb 1, 2000
01974390 (E.E.O.C. Feb. 1, 2000)

01974390

02-01-2000

Dora A. Burke, Complainant, v. Togo D. West, Jr. Secretary, Department of Veterans Affairs, Agency


Dora A. Burke v. Department of Veterans Affairs

01974390

February 1, 2000

Dora A. Burke, )

Complainant, )

) Appeal No. 01974390

v. ) Agency No. 96-0950

)

Togo D. West, Jr. )

Secretary, )

Department of Veterans Affairs, )

Agency )

)

DECISION

INTRODUCTION

Complainant timely filed an appeal with the Equal Employment Opportunity

Commission (Commission) from a final agency decision concerning her

complaint of unlawful employment discrimination in violation of Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq. <1>

Accordingly, the appeal is accepted in accordance with EEOC Order No. 960,

as amended.

ISSUE PRESENTED

The issue presented herein is whether the agency discriminated against

complainant on the bases of race (Black), color (dark brown) and reprisal

(prior EEO activity) when her supervisor (the Supervisor) increased her

workload and harassed her.

BACKGROUND

Complainant, a GS-11 renal dietician at the Brooklyn Veterans

Administration Medical Center, filed a formal complaint on February 27,

1996, claiming discrimination and harassment when her Supervisor assigned

her additional duties on March 14, 1995, and during October and November

1995; she was rated as "Fully Successful" on her October 1995, appraisal

for the element Patient Education and Cooperation and Organizational

Support; a white dietician referred to her with profanity in an e-mail;

a guest speaker at a training session made a derogatory remark about

Blacks; on January 2, 1996, her Supervisor gave her a patient assessment

performed by a white dietician and asked her to put it in the patient's

file; and she did not receive a new printer and furniture for her office.

The Supervisor averred in her affidavit that complainant's increased

workload was due to a relief coverage pattern in which all GS-11

dieticians covered for all other dieticians on leave. Complainant's

second level supervisor (the Chief), also attested to the relief coverage

pattern, as did three other dieticians who averred that they each,

at times, covered for complainant when she was on leave. The Chief

asserted that workloads had increased for all of the dieticians due to

budget restrictions.

The Supervisor averred that she rated complainant as"Fully Successful" on

the Patient Education and Cooperation and Organizational Support element

because she found that complainant's descriptions of patient education was

general rather than specific to each patient. The Supervisor asserted

that complainant's assessment for each patient looked identical and

lacked any specificity.

The Supervisor averred that on January 2, 1996, complainant returned

to the office after being on leave, that another dietician performed

an assessment on one of complainant's patients during her absence, and

that she asked complainant to file the assessment in the patient's chart.

The Supervisor averred that she asked complainant to file the assessment

because she and the co-worker wanted to ensure that complainant was

aware of the information it contained.

The Supervisor and Chief both asserted that a new printer was delivered

to complainant's seven co-workers, who shared an open office, rather

than to complainant who had a private office, because they believed this

was more equitable. They averred that complainant had a printer on her

desk but would not allow the co-workers to go in and out of her office.

They each stated that the co-workers were sharing one printer.

The Supervisor, Chief and co-workers each averred that a speaker at

a training seminar on research used remarks about Blacks which were

derogatory if taken out of context.<2> Complainant, in her affidavit,

stated that she attended the training session because it was mandatory,

but was not listening to the speaker because he was white, until she

heard the derogatory remark.

Three co-workers, in their affidavits, each averred that complainant

was difficult to work with, that complainant was often rude and

uncooperative with them when they asked questions,<3> and that they

primarily communicated with her through e-mail when they requested or

shared information on patients. One co-worker averred that she felt

provoked by complainant's rudeness when she used profanity to respond

to complainant. The Chief and Supervisor both counseled the co-worker

for her unprofessional act.

The agency issued a final decision dated April 25, 1997, in which it

found that the agency stated legitimate, non-discriminatory reasons for

its actions and that complainant failed to prove that those reasons were

a pretext for discrimination. In her appeal, complainant states that

the investigative file contains false information.

FINDINGS AND ANALYSIS

Complainant's claims present the issue of whether the agency subjected her

to disparate treatment on the bases of race, color and prior protected

activity. McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973), provides

an analytical framework for proving employment discrimination in cases in

which disparate treatment is alleged. First, complainant must establish

a prima facie case by presenting enough evidence to raise an inference

of discrimination. McDonnell Douglas, supra, at 802. The agency may

rebut complainant's prima facie case by articulating legitimate,

nondiscriminatory reasons for its action, and if the agency does so,

complainant must show, by a preponderance of the evidence, that the

agency's reasons are a pretext for discrimination. Id.

The Commission notes that the McDonnell Douglas analysis need not be

adhered to in all cases. Where the agency has established legitimate,

nondiscriminatory reasons for its employment decision, the trier of fact

may dispense with the prima facie inquiry and proceed to the ultimate

stage of the analysis, that is, whether the complainant has proven by a

preponderance of evidence that the agency's explanations were a pretext

for actions motivated by prohibited discriminatory animus. See United

States Postal Service Board of Governors v. Aikens, 460 U.S. 711 (1983).

The Commission finds that the agency articulated a legitimate,

nondiscriminatory reason for each action. Complainant's workload

increase was part of an established pattern to cover the absences of

her co-workers. Her appraisal rating was lowered to Fully Successful

because she used general rather than individualized descriptions for

each patient. A new printer was shared between seven employees rather

than one employee. The Supervisor requested that complainant file a

patient assessment performed by a co-worker to ensure that she was aware

of the information therein.

The Commission finds that the speaker's statements were not derogatory

to Blacks when taken in context. The Commission also finds that

the co-worker's use of profanity to complainant was not motivated by

discrimination but by a dislike for complainant's rude and uncooperative

manner. We further find that complainant failed to show that the

agency's stated reasons were a pretext for prohibited discrimination

based on race and color.

In order to establish a prima facie case of discrimination for an

allegation of reprisal, complainant must show: 1) that she engaged in

protected activity, e.g., participated in a Title VII proceeding; 2)

that the alleged discriminating official was aware of the protected

activity; 3) that she was disadvantaged by an action of the agency

contemporaneously with or subsequent to such participation; and 4)

that there is a causal connection between the protected activity and

the adverse employment action. Hochstadt v. Worcester Foundation for

Experimental Biology, Inc., 425 F. Supp. 318, 324 (D. Mass), affirmed,

545 F. 2d 222 (1st Cir. 1976); see also Mitchell v. Baldridge, 759 F. 2d

80, 86 (D.C. Cir. 1985); Burrus v. United Telephone Co. of Kansas, Inc.,

683 F.2d 339, 343 (10th Cir. 1982), cert. denied, 459 U.S. 1071 (1982).

Complainant averred that she engaged in protected activity when she

filed an EEO complaint in 1993.<4> The Supervisor and Chief, although

not involved, were both aware of the complaint. The record contains no

information, however, on the date of disposition of that complaint. Thus,

for purposes of this analysis, we will assume complainant established

a causal connection based on closeness in time.

Assuming arguendo that complainant established a prima facie

case of reprisal discrimination, the agency articulated legitimate,

nondiscriminatory reasons for each action, that is, an established relief

coverage pattern causing periodic increased workloads, complainant's

lack of specificity in her assessment resulting in a Fully Successful

rating, efficient use of a printer between seven employees rather than one

employee, and a request to file an assessment to ensure that complainant

was aware of the information gained in her absence. Complainant fails

to show that the stated reasons were pretextual. In addition, the

Commission finds that the agency's articulated description of the guest

speaker's remarks and the co-worker's use of profanity support a finding

that neither were based on discrimination. Thus, the Commission finds

that the agency did not discriminate against complainant on the bases

of race, color or reprisal.

Accordingly, the decision of the agency was proper and is AFFIRMED.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1199)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS

OF RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See

64 Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.405). All requests and arguments must be

submitted to the Director, Office of Federal Operations, Equal Employment

Opportunity Commission, P.O. Box 19848, Washington, D.C. 20036. In the

absence of a legible postmark, the request to reconsider shall be deemed

timely filed if it is received by mail within five days of the expiration

of the applicable filing period. See 64 Fed. Reg. 37,644, 37,661 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.604).

The request or opposition must also include proof of service on the

other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S1199)

You have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. If you file a civil action, YOU MUST NAME AS

THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND

OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION

Feb 1, 2000

________________________ _______________________

DATE Carlton Hadden, Acting Director

Office of Federal Operations

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days of mailing. I certify that

the decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

_________________________

_________________________

1 On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

Federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at WWW.EEOC.GOV.

2 The speaker gave examples of stereotyping that whites are smarter than

Blacks, that Jews are cheap, and that redheads are smarter than blondes.

3 The co-workers averred that complainant replied, "Why are you bothering

me," "Don't waste my time," and "Go look in the chart yourself," when

they asked questions.

4 Complainant stated that she filed a complaint against a guard after

he questioned her as she entered the building one day.