Donald Koza, Complainant,v.Kenneth S. Apfel, Commissioner, Social Security Administration, Agency.

Equal Employment Opportunity CommissionApr 10, 2000
01990138 (E.E.O.C. Apr. 10, 2000)

01990138

04-10-2000

Donald Koza, Complainant, v. Kenneth S. Apfel, Commissioner, Social Security Administration, Agency.


Donald Koza v. Social Security Administration

01990138

April 10, 2000

Donald Koza, )

Complainant, )

) Appeal No. 01990138

v. ) Agency No. 970132SSA

)

Kenneth S. Apfel, )

Commissioner, )

Social Security Administration, )

Agency. )

)

DECISION

Complainant timely initiated an appeal of a final agency decision

concerning his complaint of unlawful employment discrimination on the

basis of reprisal (prior EEO activity), in violation of Title VII of

the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.<1>

Complainant alleges he was discriminated against when the agency issued

him a letter of reprimand. The appeal is accepted pursuant to 64

Fed. Reg. 37,644, 37,659 (1999)(to be codified at 29 C.F.R. � 1614.405).

For the following reasons, the Commission AFFIRMS the FAD.

ISSUE PRESENTED

The issue on appeal is whether the agency discriminated against the

complainant on the above basis of reprisal.

BACKGROUND

The record reveals that during the relevant time, complainant was

employed as a service representative, at the agency's Teleservice Center,

Jersey City, New Jersey facility. Complainant alleged that the agency

discriminated against him following an incident that occurred on July

16, 1996. On this date, he accidentally stepped on the tail of a

seeing-eye dog. He was attempting to sign-in at work when a visually

impaired co-worker (Co-worker) and her seeing-eye dog approached the area.

Co-worker bumped into him, and he tried to pass by her and leave the area.

He had enough room to pass Co-worker, but he stepped on the dog's tail.

He alleged that he apologized to the dog but did not apologize to

Co-worker. The complainant also alleges that there were no witnesses

in the area, but he reported the incident to the Supervisory Coordinator

for the Visually Handicapped (Coordinator).

The agency began an investigation because Co-worker was very upset

over the incident. The agency identified two witnesses: Co-worker and

Witness, who is not visually impaired. The agency interviewed Co-worker,

Witness, Coordinator, and complainant. Following this investigation,

the agency issued a letter of reprimand to complainant on August 6, 1996.

Believing he was a victim of discrimination, complainant sought EEO

counseling, and subsequently, he filed a complaint on December 4, 1996.

At the conclusion of the investigation, the agency issued a FAD.<2>

The FAD concluded that the agency articulated legitimate,

nondiscriminatory reasons for its actions and that the complainant

did not show the agency's actions were a pretext for discrimination.

The complainant did not present any arguments on appeal. The agency

requests that we affirm its FAD.

ANALYSIS AND FINDINGS

In the absence of direct evidence, a claim of discrimination is examined

under the three-part analysis originally enunciated in McDonnell Douglas

Corporation v. Green. 411 U.S. 792 (1973). For complainant to prevail,

he must first establish a prima facie case of discrimination by presenting

facts that, if unexplained, reasonably give rise to an inference of

discrimination, i.e., that a prohibited consideration was a factor

in the adverse employment action. Id. at 802; Furnco Construction

Corp. v. Waters, 438 U.S. 567 (1978). The burden then shifts to the

agency to articulate a legitimate, nondiscriminatory reason for its

action. Texas Department of Community Affairs v. Burdine, 450 U.S. 248,

253 (1981). Once the agency has met its burden, the complainant bears the

ultimate responsibility to persuade the fact finder by a preponderance of

the evidence that the agency acted on the basis of a prohibited reason.

St. Mary's Honor Center v. Hicks, 509 U.S. 502 (1993).

In order to establish a prima facie case of discrimination for a claim

of reprisal, complainant must show: (1) that he engaged in protected

activity; (2) that the alleged discriminating official was aware of the

protected activity; (3) that he was disadvantaged by an action of the

agency contemporaneously with or subsequent to such participation; and

(4) that there is a causal connection between the protected activity

and the adverse employment action. Hochstadt v. Worcester Found. for

Experimental Biology, Inc., 425 F. Supp. 318, 324 (D. Mass), aff'd, 545

F.2d 222 (1st Cir. 1976); see also Mitchell v. Baldridge, 759 F.2d 80,

86 (D.C. Cir. 1985); Burris v. United Telephone Co. of Kansas, Inc.,

683 F.2d 339, 343 (10th Cir. 1982), cert. denied, 459 U.S. 1071 (1982).

Although the initial inquiry in a discrimination case usually focuses

on whether the complainant has established a prima facie case, following

this order of analysis is unnecessary when the agency has articulated a

legitimate, nondiscriminatory reason for its actions. See Washington

v. Department of the Navy, EEOC Petition No. 03900056 (May 31, 1990).

In such cases, the inquiry shifts from whether the complainant has

established a prima facie case to whether he has demonstrated by

preponderance of the evidence that the agency's reasons for its actions

merely were a pretext for discrimination. Id.; see also United States

Postal Service Board of Governors v. Aikens, 460 U.S. 711, 714-717 (1983).

In this case, the Commission finds that the agency has articulated

legitimate, nondiscriminatory reasons for its action. The agency stated

that it issued the letter of reprimand to the complainant because he

violated the Standards of Conduct of the Code of Federal Regulations and

the contract between the American Federation of Government Employees

and the agency. According to the agency's policy, the seeing-eye dog

is an extension of the Co-worker and must be respected in the workplace.

The agency concluded that he stepped on the dog's tail, did not apologize

to Co-worker, did not make any effort to assure her that the action

was accidental, and disregarded her concerns for her seeing-eye dog.

As a result of his behavior, the agency issued a letter of reprimand to

"promote the efficiency of the Federal Service." (Exhibit 11, Letter

of Reprimand).

Because the agency has proffered legitimate, nondiscriminatory reasons

for the alleged discriminatory events, complainant now bears the

burden of establishing that the agency's stated reasons are merely a

pretext for discrimination. Shapiro v. Social Security Administration,

EEOC Request No. 05960403 (December 6, 1996). Complainant can do this

by showing that the agency was motivated by a discriminatory reason.

Id. (citing St. Mary's Honor Center v. Hicks, 509 U.S. 502 (1993)).

We find that complainant has failed to meet this burden.

He alleged that other employees had stepped on Co-worker's dog, that

"this was not the first or last incident with the dog, however, it was

the only incident involving the dog that was written up." (Exhibit 6,

Affidavit of Complainant). However, he did not know who these other

employees were. (Exhibit 6, Addendum to Affidavit).

Also, he alleged that the agency allowed this situation "to fester for

two weeks" in order to harass him. According to the memorandum to the

file, the investigating supervisor noted the dates of the investigation.

On Wednesday, July 17, 1996, Coordinator notified her about the incident,

and she spoke with both witness. On Monday, July 22, 1996 (five days

later), the investigating supervisor interviewed the complainant (in

the presence of his supervisor and a union representative. On August

1, 1996, she wrote the memo, and on August 6, 1996, the agency issued

the reprimand. While the discipline was not issued for approximately

two weeks after the incident occurred, the Commission does not believe

the agency allowed this situation �to fester for two weeks." The agency

interviewed witnesses and agency officials within a short time of the

incident and investigated the matter thoroughly before making a decision.

Based on the above reasons, the Commission finds that complainant failed

to present evidence that more likely than not, the agency's articulated

reasons for its actions were a pretext for discrimination.

Therefore, after a careful review of the record, we AFFIRM the FAD.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S1199)

You have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. If you file a civil action, YOU MUST NAME AS THE

DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND

OFFICIAL TITLE. Failure to do so may result in the dismissal of your case

in court. "Agency" or "department" means the national organization, and

not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

April 10, 2000

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

1 On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at WWW.EEOC.GOV.

2 The complainant contends that he requested a hearing before an EEOC

Administrative Judge but the agency did not honor his request. However,

the complainant did not submit any proof that he or his representative

requested a hearing within the 30 days after receiving the investigative

file (mailed to him on February 5, 1998). The record does not support

this request.