Diana Williams, Complainant,v.William J. Henderson, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionMar 1, 2000
01992286 (E.E.O.C. Mar. 1, 2000)

01992286

03-01-2000

Diana Williams, Complainant, v. William J. Henderson, Postmaster General, United States Postal Service, Agency.


Diana Williams, )

Complainant, )

)

v. ) Appeal No. 01992286

) Agency No. 1A-113-0061-97

William J. Henderson, )

Postmaster General, )

United States Postal Service, )

Agency. )

)

DECISION

Complainant timely appealed the agency's decision that denied her

claim that the settlement agreement entered into between the parties

had been breached. (see 64 Fed. Reg. 37,644, 37,659 (1999) (to be

codified and hereinafter cited as 29 C.F.R. �1614.402(a)), and (see

64 Fed. Reg. 37,644, 37,660 (1999) (to be codified and hereinafter

cited as 29 C.F.R. �1614.504(b)), and is accepted in accordance with 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified at 29 C.F.R. �1614.405)

.<1>

ISSUE PRESENTED

The issue on appeal is whether the agency breached the settlement

agreement.

BACKGROUND

Complainant filed an informal EEO complaint wherein she alleged that

she was discriminated against on the basis of her sex (female) when her

supervisor told her she was beautiful and asked her for a kiss.

The complaint was resolved by a settlement agreement entered into on May

1, 1997. The agreement stated in relevant part that the agency would

stop harassment; treat complainant with dignity, respect, and courtesy;

there would be no retaliation; the behavior of supervisors would be

monitored; sexual harassment service talks would be conducted; there

would be sexual harassment training for supervisors; a letter of warning

would be rescinded; there would be access to the Plant Manager in the

event there is a repeat incident; and the matter would remain private and

confidential. The settlement, without any specific details, also provided

for removal from Tour I and referral to the Employee Assistance Program.

By letter dated June 18, 1997, complainant notified the EEO Complaint

Processing Specialist of several incidents that occurred subsequent to

the execution of the settlement agreement. According to complainant,

a supervisor pointed a hand in the shape of a gun at her and pretended

to shoot at her. Complainant stated that this supervisor watched her

work for hours and that she was followed when she walked off the floor.

Complainant also claimed that other employees assigned to the flat sorter

were allotted breaks but she was not. Additionally, complainant stated

that another supervisor went to her neighborhood and told her neighbors

about a problem, but the supervisor omitted the information that a

supervisor had been the instigator. Complainant asserted that another

supervisor screamed at her, waving her arms when she made a minor mistake.

According to complainant, this supervisor yelled loud enough for the

entire floor to hear even though complainant is hearing-impaired.

Complainant stated that the supervisor also grabbed her arm and took

her partner away, thus leaving her to do the work of two people for

the entire shift. Complainant further claimed that a supervisor's

girlfriend has harassed her and that a friend of the girlfriend has been

stalking her in her neighborhood. Complainant also stated that she was

humiliated and the agreement was violated when an agency official gave

a safety talk on May 14, 1997. According to complainant, the official

stated that he was the victim of a false sexual harassment claim.

By letter dated July 2, 1997, the EEO Complaint Processing Specialist

advised complainant that the incidents raised in her letter should

be reported to a management official at complainant's work facility.

In a response dated July 9, 1997, complainant's attorney informed the

EEO Complaint Processing Specialist that she instructed complainant to

directly contact management officials about her complaints. Complainant's

attorney stated that if management action is inappropriate, complainant

will then contact the EEO Office.

Complainant contacted an EEO Counselor on August 28, 1998. Complainant

stated that there had been a breach of the settlement agreement's

provisions regarding her being treated with dignity, respect, and

courtesy; that the harassment stop; and that no reprisal occur.

Specifically, complainant referenced her supervisor's treatment

of her in July 1998, during a safety lecture concerning sexual

harassment. Complainant also indicated that the agency violated the term

that her underlying complaint would remain private and confidential.

By letter dated September 18, 1998, a Senior EEO Specialist informed

complainant that she needed to cite the terms of the agreement that

were violated and specifically how they were violated. The Senior

EEO Specialist sent complainant a second letter on November 23, 1998,

requesting the same information. By letter dated December 4, 1998,

complainant provided the agency with a description of how the settlement

agreement was breached. Complainant cited the same incidents that were

raised in her letter dated June 18, 1997. Complainant also stated that

in June 1998, she was accused of returning late from breaks; and that in

September 1998, a supervisor made faces at her, pointed his finger at her,

and threw the flat toward her so that all the magazines were scattered.

Complainant claimed that in November 1998, this supervisor yelled at

her, directed an obscene gesture toward her, and knocked her hard with

his shoulder. Complainant further claimed that an interpreter was not

present at two safety training meetings. Finally, complainant stated

that in November 1998, she was humiliated when a supervisor grabbed her

arm and yelled when a machine jammed.

In its final decision dated December 30, 1998, the agency determined

that the settlement agreement has not been breached. The agency stated

that the management officials cited by complainant emphatically denied

being disrespectful to her. The agency determined that none of the cited

management officials were directly involved with the settlement agreement.

The agency noted that complainant did not discuss any repeat infractions

with the Plant Manager. With regard to the sexual harassment service talk

in May 1997, the agency determined that complainant was not mentioned

by name and there was no mention of specific incidents related to her

complaint. The agency concluded that the other incidents referenced by

complainant are not breach issues and should instead be addressed with

an EEO Counselor. The agency stated that the underlying complaint would

not be reinstated. Thereafter, complainant filed the instant appeal.

In response, the agency asserts that complainant renewed her claim

of breach in an untimely manner. The agency states that a reasonably

prudent person would not have waited more than a year to renew pursuit of

claims that had previously been raised with the EEO Office. The agency

maintains that complainant is not claiming the breach of any substantive

provision of the settlement agreement, but instead is claiming reprisal

or further discrimination. The agency maintains that new claims of

reprisal are to be treated as new complaints

ANALYSIS AND FINDINGS

Volume 64 Fed. Reg. 37,644, 37,660 (1999) (to be codified and hereinafter

cited as 29 C.F.R. �1614.504(a)) provides that any settlement agreement

knowingly and voluntarily agreed to by the parties, reached at any

stage of the complaint process, shall be binding on both parties.

If the complainant believes that the agency has failed to comply with

the terms of a settlement agreement or final action, the complainant

shall notify the EEO Director, in writing, of the alleged noncompliance

within 30 days of when the complainant knew or should have known of the

alleged noncompliance. The complainant may request that the terms of

the agreement be specifically implemented, or, alternatively, that the

complaint be reinstated for further processing from the point processing

ceased.

EEOC Regulation 29 C.F.R. �1614.504(b) provides that the agency

shall resolve the matter and respond to the complainant, in writing.

If the agency has not responded to the complainant, in writing,

or if the complainant is not satisfied with the agency's attempt to

resolve the matter, the complainant may appeal to the Commission for a

determination as to whether the agency has complied with the terms of

the settlement agreement or action. The complainant may file such an

appeal 35 days after he or she has served the agency with the allegations

of noncompliance, but must file an appeal within 30 days of his or her

receipt of an agency's determination.

The Commission has consistently held that settlement agreements are

contracts between the complainant and the agency, and it is the intent of

the parties as expressed in the contract, not some unexpressed intention,

that controls the contract's construction. Eggleston v. Department

of Veterans Affairs, EEOC Request No. 05900795 (August 23, 1990).

In ascertaining the intent of the parties with regard to the terms of a

settlement agreement, the Commission has generally relied on the plain

meaning rule. See Hyon v. United States Postal Service, EEOC Request

No. 05910787 (December 2, 1991). This rule states that if the writing

appears to be plain and unambiguous on its face, its meaning must be

determined from the four corners of the instrument without resort to

extrinsic evidence of any nature. See Montgomery Elevator Co. v. Building

Eng'g Servs. Co., 730 F.2d 377, 381 (5th Cir. 1984).

In the instant matter, complainant claimed that the agency breached

the settlement agreement with regard to the provisions dealing

with her being treated with dignity, respect, and courtesy, that

the harassment be stopped; that no retaliation take place; and

also that her underlying complaint remain private and confidential.

Initially, with regard to complainant's claim as to the privacy and

confidentiality of the underlying complaint, we find that complainant

has not established that during the safety talks in May 1997 and July

1998, any information about her complaint was identified, conveyed or

otherwise disseminated. Therefore, we find that no breach occurred

with regard to that provision of the settlement. We find that similar

to no reprisal clauses, provisions that an individual will be treated

in a professional manner, do not provide the individual with anything

that they were not already entitled to receive, i.e., these provisions

do not provide any consideration in exchange for the withdrawal of

EEO matters. Consequently, like no reprisal clauses, we find that any

allegation of breach of such provisions must be raised as new claims.

See Bruns v. United States Postal Service, EEOC Appeal No. 01965395

(June 24, 1997) (provision in settlement agreement that complainant was

to be treated fairly and with dignity and respect was too vague to allow

a determination of whether the agency had complied with the provision);

Dove v. United States Postal Service, EEOC Appeal No. 01963814 (January

3, 1997) (provision in settlement agreement requiring management to act

professionally toward complainant was too vague to be enforceable);

Lesnick v. United States Postal Service, EEOC Appeal No. 01951082

(February 23, 1996) (provision in settlement agreement that complainant

was to be treated with same respect as that accorded any human too vague

to determine compliance). As we have stated, claims that no reprisal

clauses have been breached should also be raised as separate new claims

of discrimination. Bindal v. Department of Air Force, EEOC No. 05900225

(August 9, 1990). We further find that alleged violations of a stop

harassment clause are to be processed as new claims of discrimination.

Consequently, complainant may, if she so wishes, contact an EEO Counselor

to pursue such claims as separate claims of discrimination.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1199)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE

FILED WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30)

CALENDAR DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR

DAYS OF RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION.

See 64 Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. �1614.405). All requests and arguments must be

submitted to the Director, Office of Federal Operations, Equal Employment

Opportunity Commission, P.O. Box 19848, Washington, D.C. 20036. In the

absence of a legible postmark, the request to reconsider shall be deemed

timely filed if it is received by mail within five days of the expiration

of the applicable filing period. See 64 Fed. Reg. 37,644, 37,661 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. �1614.604).

The request or opposition must also include proof of service on the

other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. �1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S1199)

You have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. If you file a civil action, YOU MUST NAME AS

THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND

OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

March 1, 2000

____________________________

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days of mailing. I certify that

the decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

_______________ __________________________

Date 1 On November 9, 1999, revised regulations governing the EEOC's

federal sector complaint process went into effect. These regulations

apply to all Federal sector EEO complaints pending at any stage in

the administrative process. Consequently, the Commission will apply

the revised regulations found at 64 Fed. Reg. 37,644 (1999), where

applicable, in deciding the present appeal. The regulations, as amended,

may also be found at the Commission's website at WWW.EEOC.GOV.