Darek D. Crenshaw, Complainant,v.Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionJul 13, 2011
0120102312 (E.E.O.C. Jul. 13, 2011)

0120102312

07-13-2011

Darek D. Crenshaw, Complainant, v. Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.




Darek D. Crenshaw,

Complainant,

v.

Eric K. Shinseki,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 0120102312

Hearing No. 541-2009-00131X

Agency No. 2003-0785-2008103480

DECISION

On April 20, 2010, Complainant filed an appeal from the Agency’s March

18, 2010, final order concerning his equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Section

501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended,

29 U.S.C. § 791 et seq. The Commission accepts the appeal pursuant to

29 C.F.R. § 1614.405(a). For the following reasons, the Commission

AFFIRMS the Agency’s final order.

ISSUE PRESENTED

The issue presented is whether substantial evidence supports the EEOC

Administrative Judge’s conclusion that Complainant failed to demonstrate

that the Agency discriminated against him on the basis of disability

(shoulder injuries and herniated discs at C5-C6) when he received a

letter of counseling and was terminated during his probationary period.

BACKGROUND

At the time of events giving rise to this complaint, Complainant worked

as a Food Service Worker (Cook), NA-6404-04, at the Agency’s Eastern

Colorado Health Care System (ECHCS) in Denver, Colorado. Complainant,

an Army veteran, was appointed to the position in November 2007 and was

subject to a one-year probationary period. The Assistant Chief, Canteen

Service was Complainant’s First Level Supervisor (S1). The Chief,

Canteen Service was Complainant’s Second Level Supervisor (S2).

Letter of Counseling

On February 14, 2008, Complainant suffered an on-the-job injury and

filed a claim with the U.S. Department of Labor’s Office of Worker’s

Compensation Programs. According to a March 3, 2008 Duty Status Report,

Complainant’s medical restrictions required him to sit for eight hours

and lift no more than five to ten pounds intermittently.

On March 10, 2008, S1 issued Complainant a letter of counseling for

failing to follow his medical restrictions. Specifically, S1 cited two

incidents: on March 7, 2008, a Food Leader had to remind Complainant that

he was under restrictions and needed to be in the back and handling the

prep work where he could sit down; on March 10, 2008, Complainant got

up from his chair and carried a bucket of chicken to the refrigerator.

S1 indicated that Complainant’s failure to follow his medical

restrictions was unacceptable.

Notice of Termination

In March 2008, Complainant requested Leave Without Pay (LWOP) from April

2, 2008 to June 9, 2008 to recover from shoulder surgery scheduled for

April 2, 2008. Initially, S1 denied Complainant’s leave request

for staffing reasons. Subsequently, the union contacted management

and explained that Complainant’s disability and need for surgery

arose from an injury sustained while on active duty. In response,

management told the union that it would reconsider the leave request

if Complainant provided documentation to demonstrate that the surgery

was service connected.1 In a March 26, 2008 memorandum, S2 informed

Complainant that the leave request was still denied, but that he would

reconsider it if Complainant provided documentation to demonstrate that

the surgery was service connected.

In a March 28, 2008 memorandum, S2 approved Complainant’s leave

request. Specifically, S2 indicated that he approved the LWOP based on

Complainant’s statement to S1 that the surgery was service connected.

However, S2 also indicated that Complainant was required to provide

documentation by April 16, 2008 showing that the surgery was service

connected and that, if he failed to do so, S2 would have no choice but

to conclude that the surgery was not service connected. According to a

memorandum of record by S2, the following events occurred when he gave

Complainant the March 28, 2008 memorandum: (a) Complainant said “that

there is a misunderstanding, that it was not service connected;”

(b) Complainant said, “I am in the process of making it service

connected;” (c) Complainant went to his vehicle to retrieve some

documents, which mentioned that at one time his appeal was denied and

the appeal time had passed; (d) S2 told Complainant that all along it

was mentioned that the surgery was service connected; and (e) Complainant

told S2 that he was in the process.

On April 2, 2008, Complainant underwent shoulder surgery and was out on

leave until June 2008. On June 2, 2008, S2 issued Complainant a notice

of termination, effective June 18, 2008. S2 stated, “The specific

reason for my decision is based on your action of providing management

with inaccurate information in order to obtain a leave benefit.” S2

additionally stated, “You continued to lead management to believe

that your surgery was service connected in order to obtain approval for

leave until I issued you a memorandum on March 28, 2008 requiring you

to provide me with documentation to support your claim that the surgery

was service connected. At which time you then stated that there was

a misunderstanding and that you were in the process of ‘making it

service connected.’”

In a June 4, 2008 letter to the ECHCS Director, Complainant appealed

the notice of termination and requested reinstatement to the position.

Complainant denied falsifying any information that he provided to S1

or S2. Complainant stated that he told S1 and S2 that he “was in the

process of making this a Service Connected disability by filing it with

the Veterans Administration Disability Board.” Complainant additionally

stated, “In no way did I state that this was not service connected.

If any misunderstanding was involved it was on [S2] and [S1’s] part

… At no time did I tell [S2] that this was not service connected.

This injury did happen while I was on active duty, making it service

connected without a disability rating.”

The record contains a September 27, 2007 letter from the Veterans

Benefits Administration’s Denver Regional Office (VBA)2 to Complainant.

In the letter, the VBA stated that it was working on Complainant’s

application for reopening service connected compensation for a shoulder

injury he suffered while in the Army. In addition, the VBA explained

that Complainant was denied service connection status for his shoulder

injury on May 10, 2004 and that the decision was now final because

the appeal period for that decision had expired. Further, the VBA

stated that Complainant’s claim was previously denied because the

claimed condition was not found to have occurred in nor was caused by

his service. Finally, the VBA stated that it needed new and material

evidence in order to reopen Complainant’s claim.

Formal Complaint and Administrative Judge’s Decision

On June 18, 2008, Complainant contacted an EEO Counselor. On September

22, 2008, Complainant filed an EEO complaint alleging that the Agency

discriminated against him on the basis of disability (shoulder injuries

and herniated discs at C5-C6) when:

1. on March 10, 2008, S2 issued him a written letter of counseling

for failing to adhere to his medical restrictions; and

2. on or about June 4, 2008, S2 issued him a written notice of

termination from his probationary position as Food Service Worker,

NA-7404-04, effective June 18, 2008.

On November 10, 2008, the Agency issued a Notice of Acceptance of

Complainant’s complaint. The Notice stated that claim 1 should be

dismissed in accordance with 29 C.F.R. § 1614.107(a)(2) for failure

to adhere to the 45-day time period for contacting an EEO Counselor.

The Notice stated, however, that that the claim was accepted because the

Agency could not certify that Complainant had knowledge of the 45-day

time period. Specifically, the relevant EEO Program Managers verbally

indicated that they were unable to provide evidence of EEO training.

At the conclusion of the investigation, the Agency provided Complainant

with a copy of the report of investigation and notice of his right to

request a hearing before an EEOC Administrative Judge (AJ). Complainant

timely requested a hearing and the AJ held a hearing on February 2,

2010,3 and issued a decision on March 9, 2010. The Agency subsequently

issued a final order adopting the AJ’s finding that Complainant failed

to prove that the Agency subjected him to discrimination as alleged.

Regarding Complainant’s surgery-related leave request, the AJ found

the following facts: Complainant’s only alternative was to request

LWOP because he did not have enough leave to cover the time he would be

off from work. Complainant submitted a request for the Voluntary Leave

Transfer Program and was ineligible for the Family and Medical Leave

Act because he had not been employed with the Agency for 12 months.

Regarding whether Complainant stated that his shoulder injury was service

connected, the AJ found the following facts: After management denied

Complainant’s leave request, he claimed that the shoulder injury

was service connected. Complainant did not submit documentation to

management, by April 16, 2008 or anytime after, that his shoulder injury

was service connected. Management had discretion to approve or disapprove

LWOP, but was required to grant the request if the employee was a veteran

who requested LWOP for treatment or care of a service connected injury.

If Complainant provided documentation that his shoulder injury was

service connected, management was required to grant his request for LWOP

to have surgery on his shoulder; if he did not provide such documentation,

management could deny his request.

Regarding Complainant’s affidavit and hearing testimony, the AJ

“question[ed] Complainant’s credibility with respect to whether his

shoulder injuries were service connected” and found the following facts:

At the hearing, Complainant testified that he never told management that

his shoulder injury was service connected. On page 11 of his February

25, 2009 affidavit, Complainant attested, “They terminated me because

they say I didn’t show proof that my injury was service connected which

I did. I gave them a report of investigation of line of duty misconduct

status when I first – when they first did the investigation of my

injury.” On page 11-12 of his affidavit, Complainant attested that

he did not know whether the VBA had accepted or denied his request to

designate his shoulder injury as a service connected disability; however,

at this time Complainant knew that the VBA had denied his claim that his

shoulder injury was service connected and that their decision was final.

In his decision, the AJ found that no discrimination occurred because,

among other things, after considering Complainant’s evidence, arguments,

and credibility, he found that Complainant provided insufficient evidence

to bring the Agency’s articulated legitimate, nondiscriminatory

reasons for its actions in question or to show that those reasons

were a pretext to mask intentional discrimination. In particular, the

AJ questioned Complainant’s credibility with respect to whether his

shoulder injury was service connected. The AJ concluded that Complainant

did not establish by a preponderance of the evidence that the Agency

discriminated against him as alleged.

CONTENTIONS ON APPEAL

Complainant did not submit a statement on appeal. In response, the

Agency requested that we affirm its final order. The Agency asserted

that, as Complainant did not submit a statement on appeal, he failed

to show that the AJ made legal errors or that the AJ’s post-hearing

factual findings were not substantially supported by the record.

ANALYSIS AND FINDINGS

Standard of Review

Pursuant to 29 C.F.R. § 1614.405(a), all post-hearing factual findings

by an AJ will be upheld if supported by substantial evidence in the

record. Substantial evidence is defined as “such relevant evidence as

a reasonable mind might accept as adequate to support a conclusion.”

Universal Camera Corp. v. Nat’l Labor Relations Bd., 340 U.S. 474,

477 (1951) (citation omitted). A finding regarding whether or not

discriminatory intent existed is a factual finding. See Pullman-Standard

Co. v. Swint, 456 U.S. 273, 293 (1982). An AJ's conclusions of law

are subject to a de novo standard of review, whether or not a hearing

was held. An AJ’s credibility determination based on the demeanor of

a witness or on the tone of voice of a witness will be accepted unless

documents or other objective evidence so contradicts the testimony or the

testimony so lacks in credibility that a reasonable fact finder would

not credit it. See Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at Ch. 9, § VI.B. (Nov. 9, 1999).

Disparate Treatment

To prevail in a disparate treatment claim such as this, Complainant must

satisfy the three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant

must initially establish a prima facie case by demonstrating that he was

subjected to an adverse employment action under circumstances that would

support an inference of discrimination. Furnco Constr. Co. v. Waters,

438 U.S. 567, 576 (1978). Proof of a prima facie case will vary depending

on the facts of the particular case. McDonnell Douglas, 441 U.S. at 804

n.14. The burden then shifts to the Agency to articulate a legitimate,

nondiscriminatory reason for its actions. Texas Dep’t of Cmty. Affairs

v. Burdine, 450 U.S. 248, 253 (1981). To ultimately prevail, Complainant

must prove, by a preponderance of the evidence, that the Agency’s

explanation is pretextual. Reeves v. Sanderson Plumbing Products, Inc.,

530 U.S. 133, 143 (2000); St. Mary’s Honor Ctr. v. Hicks, 509 U.S. 502,

519 (1993). At all times, Complainant retains the burden of persuasion,

and it is his obligation to show by a preponderance of the evidence that

the Agency acted on the basis of a prohibited reason. See Hicks, supra.

Claim 1

Assuming, arguendo, that Complainant established a prima facie case

of discrimination on the basis of disability, we find that the Agency

articulated a legitimate, nondiscriminatory reason for issuing him

a written letter of counseling. Specifically, S1 testified that the

purpose of the March 10, 2008 letter was to inform Complainant that he

was not following his physician’s March 3, 2008 medical restrictions of

lifting five to ten pounds and sitting eight hours a day. In addition,

S1 testified that the letter was based on his personal observation

that Complainant was not adhering to those restrictions and a March 7,

2008 statement from a Food Leader that Complainant was standing instead

of sitting.

Because the Agency articulated legitimate, nondiscriminatory reasons

for its actions, the burden shifts to Complainant to demonstrate by a

preponderance of the evidence that the Agency’s reasons are a pretext

for discrimination. In an attempt to show pretext, Complainant argued

that he did not violate his lifting restriction because the bucket of

chicken cited in the March 10, 2008 letter of counseling was less than

ten pounds.

The AJ stated that Complainant failed to prove, by a preponderance of the

evidence, that the Agency’s proffered reasons were pretextual. Upon

review, we find that the AJ’s factual finding that no discriminatory

intent existed is supported by substantial evidence in the record.

Regarding the weight of the bucket of chicken, Complainant testified that

he had “a pretty good idea” that it did not weigh more than ten pounds

because he used to lift weights, but admitted that he did not weigh the

bucket of chicken on a scale. In addition, Complainant admitted that he

had violated his sitting restriction because he was supposed to be sitting

the entire time. Accordingly, as to claim 1, we find that substantial

evidence in the record supports the AJ’s finding that the Agency did

not discriminate against Complainant on the basis of disability.

Claim 2

Assuming, arguendo, that Complainant established a prima facie case

of discrimination on the basis of disability, we find that the Agency

articulated a legitimate, nondiscriminatory reason for his termination.

Specifically, S2 attested that he terminated Complainant because

Complainant provided inaccurate information to management in order to

obtain a leave benefit. In addition, S2 attested that Complainant had

stated that his surgery was service connected but never provided any

documentation to that effect.

Because the Agency articulated legitimate, nondiscriminatory reasons

for its actions, the burden shifts to Complainant to demonstrate by a

preponderance of the evidence that the Agency’s reasons are a pretext

for discrimination. In an attempt to show pretext, Complainant argued

that he never told or implied to management that his shoulder injury was

service connected. In addition, Complainant argued that there was no

evidence that he ever said anything in writing that his injury was service

connected. Further, Complainant argued that management misunderstood

him because he suffered the injury while he was in the service, but

told them all along that it was not service connected and was actually

in the process of making it service connected. Complainant testified,

“Again, I told them it was not service connected. I don’t know

where they kept getting this from, and I kept stating that.”

The AJ stated that Complainant failed to prove, by a preponderance of the

evidence, that the Agency’s proffered reasons were pretextual. Upon

review, we find that the AJ’s factual finding that no discriminatory

intent existed is supported by substantial evidence in the record.

First, the record reflects that Complainant gave inconsistent statements

about whether or not he told management that his surgery was service

connected. Complainant testified at the hearing that he told management

his surgery was not service connected. However, Complainant wrote in

his June 4, 2008 letter to the ECHCS Director, “In no way did I state

that this was not service connected … At no time did I tell [S2] that

this was not service connected. This injury did happen while I was on

active duty, making it service connected without a disability rating.”

In addition, Complainant attested in his affidavit, “They terminated

me because they say I didn’t show proof that my injury was service

connected which I did.”

Second, the record reflects that management approved Complainant’s

LWOP on the basis that the surgery was service connected, Complainant

took the LWOP, and Complainant never provided management with any

documentation demonstrating that it was service connected (as opposed to

being in the process of “making it service connected”). The record

includes testimony by Complainant that he knew his surgery was not service

connected, that he knew that S2’s approval of the leave was conditional

on him providing proof that the injury was service connected, and that

he went ahead and took the leave anyway after he gave management all

the proof that he had. Even if, as argued by Complainant, management

mistakenly thought that he said his surgery was service connected, we

note that Complainant failed to show his termination by management was

intentional discrimination based on his disability.

Accordingly, as to claim 2, we find that substantial evidence in the

record supports the AJ’s finding that the Agency did not discriminate

against Complainant on the basis of disability.

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, we AFFIRM the

Agency’s final order adopting the AJ’s finding of no discrimination.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party’s timely request for reconsideration. See 29

C.F.R. § 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. § 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. § 1614.604(c).

COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official Agency

head or department head, identifying that person by his or her full

name and official title. Failure to do so may result in the dismissal

of your case in court. “Agency” or “department” means the

national organization, and not the local office, facility or department

in which you work. If you file a request to reconsider and also file a

civil action, filing a civil action will terminate the administrative

processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time limits

as stated in the paragraph above (“Right to File A Civil Action”).

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

___7/13/11_______________

Date

1 At the hearing, a Human Resources Specialist (HRS) testified that a

supervisor generally had discretion, based on mission needs, whether to

approve or disapprove LWOP. However, HRS additionally testified that a

supervisor could not disapprove LWOP if the employee was a veteran who

was seeking treatment or care for a service connected injury.

2 For the purposes of this decision, the term “VBA” is used when

referring to the office processing Complainant’s claim that his

shoulder injury was service connected. The term “Agency” is used

when referring to Complainant’s employer.

3 S2 provided an affidavit but, due to a medical condition, did not

testify at the hearing.

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0120102312

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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