Danilo T. Coronel, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionNov 17, 2009
0120092608 (E.E.O.C. Nov. 17, 2009)

0120092608

11-17-2009

Danilo T. Coronel, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Danilo T. Coronel,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 0120092608

Agency No. 1G-753-0074-08

DECISION

Pursuant to 29 C.F.R. � 1614.405, the Commission accepts complainant's

appeal from the agency's May 4, 2009 final decision concerning an equal

employment opportunity (EEO) complaint claiming employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq.

On July 14, 2008, complainant filed the instant formal complaint.

Therein, complainant claimed that the agency discriminated against him

in reprisal for prior protected activity when:

1. on April 1, 2008, his request for leave was denied;

2. on June 11 and 18, he was reprimanded;

3. on July 5, 2008, his request for leave was denied;

On August 27, 2008, the agency issued a partial dismissal decision.

The agency accepted claim 3 for investigation, but dismissed claim 1 on

the grounds of mootness, pursuant to 29 C.F.R. � 1614.107(a)(5), and claim

2 for failure to state a claim, pursuant to 29 C.F.R. � 1614.107(a)(1).

Thereafter, complainant requested that his formal complaint be amended

to include the following two claims:

4. since on or about July 2008, he has been subjected to hostile work

environment harassment, including verbal abuse from the Supervisor,

improper assignment of duties, improper timekeeping, and delay or denial

of leave request; and

5. on December 1, 2008, he submitted a leave request for December 27

and 28, 2008, and was told to resubmit because he submitted the request

too early. Management also delayed returning his PS Form 3971 and told

him to sign the daily annual book regarding his request. 1

On February 12, 2009, the agency issued a document titled "(Revised

with Corrected Address) Acknowledgment and Dismissal of Amendment."

Therein, the agency dismissed claim 5 for stating the same claim as

that is pending before or already decided by the agency, pursuant to 29

C.F.R. � 1614.107(a)(1).

At the conclusion of the investigation concerning accepted claims

3 and 4, complainant was provided with a copy of the report of the

investigation and notice of the right to request a hearing before an EEOC

Administrative Judge or a final decision within thirty days of receipt

of the correspondence. Complainant did not respond. On May 4, 2009,

the agency issued the instant final decision.

In its May 4, 2009 final decision, the agency found no discrimination

concerning claims 3 and 4. The agency initially found that complainant

did not establish a prima facie case of reprisal discrimination,

essentially concluding that none of the management actions complained

of rose to the level of adverse treatment even under the more liberal

standard for retaliation cases. The agency nonetheless went on to

find that management articulated legitimate, nondiscriminatory reasons

for its actions which complainant failed to show were a pretext for

discrimination.

Regarding the harassment claim, the agency found that the evidence in the

record did not establish that complainant was subjected to harassment

based on retaliation. Specifically, the agency found that the alleged

harassment was insufficiently severe or pervasive so as to create a

hostile work environment.

Regarding claim 3, complainant's direct supervisor (S1) stated that

complainant's leave request for July 5, 2008 was disapproved due to the

maximum number of employees already scheduled to be off. Specifically,

S1 stated that complainant "was needed as scheduled as the minimum

number of employees were needed were scheduled. For Saturday, July 5,

2008, the maximum number of employees had already been granted leave.

The minimum number of employees needed on a Saturday (other than a

Holiday-Saturday) is a total of eight employees." S1 stated that during

the relevant time, there were eight employees, including complainant,

scheduled to work July 5, 2008.

S1 further stated that on July 3, 2008, she received an e-mail stating

that the Retail Units were closing on Saturday and "that there would be

no deposits on Saturday, therefore, additional employees in the Registry

Room could be scheduled off. Since [complainant] had requested to

be off, I immediately called him to see if he still wanted to be off.

The two telephone numbers I had on file, one was disconnected and the

other, I left a message. He never called back. I also had an APWU

Steward [named steward] and a co-worker [named employee] to try to

contact him. [Named employee] submitted a PS Form 3971 and she was

granted leave." S1 stated that she relied on the "Local Memorandum of

Understanding Article 30 - Section B, Items #9 and 12 (See Exib.#7)

and the expected work load volume" in making her determination to

initially deny complainant's leave request. Furthermore, S1 stated

that complainant's prior protected activity was not a factor in her

determination to disapprove his leave request.

Regarding claim 4, S1 denied subjecting complainant to a hostile work

environment. S1 stated "I can only continue to be fair to all the

employees and follow the rules, regulations and guidelines set forth

in the Local Memorandum (LMOU) for all employees of the United States

Postal Service." S1 further stated "if I see any employee has missed

something or fail to do as they're suppose to do per the Handbook DM

902 (Procedures for Handling Registered Postal Bank Remittance Mail)

it is my responsibility to correct the infraction. He's not the only

one that has been corrected about violations in the Registry Room."

S1 stated that she talks to every employee "the same. If you talk to

me, I talk to you. I'm usually working and I just don't get into their

personal conversations unless they approach me."

With respect to complainant's allegation that S1 delayed or denied his

leave requests , S1 denied this assertion. S1 stated that for instance,

complainant alleged that on December 1, 2008, he overheard a named

female employee (E1) requesting annual leave for December 2 and 3,

2008, complainant "clearly does not understand the guidelines for the

daily annual leave and the different from 'daily annual leave' and your

'choice vacation period.'" Specifically, S1 stated that "daily annual

leave" is a day in the future you wish to be off and "the rule is that

you may sign the 'daily annual book' no more than 30 days in advance up

to the day before you want to be off. The Choice Vacation period is

vacation period. This leave is guaranteed." S1 stated that E1 also

"has forfeitable annual leave and uses it at the end of the year.

[Complainant] does not understand that it doesn't say you must sign

30 days in advance but you can not sign the book no more than 30 days

in advance of the date you want." S1 stated that while E1 worked on

December 1, 2008, she was granted leave for December 2 and 3, 2008.

S1 stated that complainant was denied two holidays in November 2008

because "there are . . . guidelines and he wants me to put them aside for

him and give him preferential treatment. And he continues to demonstrate

that he clearly doesn't understand the rules clearly."

Further, S1 stated that on December 3, 2008, complainant submitted a

PS Form 3971 requesting annual leave for December 27 and 28, 2008.

S1 stated that complainant was notified that he needed to resubmit

his request "because three weeks in advance is too early for me to

give him an answer." S1 stated that complainant has been made aware

on several occasions that she would not approve "'daily annual leave'

for anybody more than a couple of weeks in advance. Daily annual leave

is approved leave based on the needs of the Postal Service and is not

guaranteed leave. You can explain this to [complainant] one day and

the very next day he will again give you another PS Form 3971 for your

approval." S1 stated that on December 17, 2008, complainant resubmitted

his leave request for December 27 and 28, 2008, and she asked him why

he was late in submitting it and he responded stating that he forgot.

S1 stated that she attempted to enter Complainant's annual leave in the

TACS system but the "system would not let me enter 16 hours of annual

leave because he didn't have 16 hours of annual leave. Records show

he only had 11.83." S1 stated that in order for complainant to be off

on December 27 and 28, 2008, she gave him 11.83 hours of annual leave

and 4.17 hours approved leave without pay for a total of 16 hours.

S1 stated that when complainant reported to work on December 22, 2008,

she informed complainant what she did and "gave him a copy." S1 stated

that later that day, complainant informed her that he was not going to

take leave on December 27 and 28, 2008.

S1 stated that she disputed complainant's allegation that on December 15,

2008, he was reprimanded by S1 who was "violently furious" that he left

a PS Form 3971 on her desk. S1 stated as stated previously, complainant

"will [embellish] the truth and fabricate a story to serve his purpose."

S1 stated that a Tour 2 Supervisor "informed me that [complainant]

brought in a 3971 and left it on the desk. She said she spoke to him

about just leaving it on the desk because I tell everybody to hand me

their PS Form 3971 and not to leave on the desk."

With respect to complainant's allegation that he was harassed when he was

sent to Priority unit even though the Christmas rush was over, S1 stated

"I don't know where he gets his information from but it's all wrong.

Again, [complainant] is a Mail Processor with a bid job in the Priority

Room."

With respect to complainant's allegation that on December 15, 2008,

when he approached S1 concerning his timecard, she snarled at him in a

defensive mode, S1 stated "again it's him. Pas[t] actions has been shown

and proven that he tries to initiate confrontations and then play the

innocent party. That's why my answers are direct and to the point with

him and I keep personal notes to support my claims because he dislikes

me so and wants me moved from my current assignment."

The record reflects that complainant alleged that on December 29, 2008,

S1 questioned whether complainant should be in Priority room instead of

in the Registry room and that S1 started acting in a manner perceived

as violent when S1 asked him about a work-related issue. S1 stated

that she noted that because complainant was in the Registry unit, she

asked him "why wasn't he in the Priority Area. He said something about

the Christmas rush and that [a named Manager] did not tell him to go.

I explained to him that when he's on the schedule, he has to go. That's

it's not just for the Christmas rush it's going to be everyday because

of the low mail volume. During this time I was called by [named Manager]

to inform me that he had picked [named employee] back up as a supervisor,

so I told [complainant] he could remain in the Registry Room."

Further, S1 stated that complainant's accusations "are always part true

and part fabricated for his convenience and now he claims I'm getting

violent." S1 stated that during the period at issue, she was working

on entering the other pay location's personal information for [named

Manager] at her desk when complainant "asked for the vacation book.

I told him I would get it for him when I finished. I was still working

on the entries awhile later and he walked up and said 'I need to see

a Union Steward.'" S1 stated that she asked complainant what was the

issue but he stated that he wanted to see a steward. S1 stated "I was

working so I informed [complainant] that I needed to know what he needed

a steward for. He stated 'cause I want to see the annual leave book.'

I reiterated that I told him I would get the book as soon as I finished

but I would also call him a Union Steward." S1 stated that when she

completed her work, she called to request a steward for complainant and

"gave him the book so he could see whatever he was looking for because

he had already signed the vacation book for part of his 2009 leave."

On appeal, complainant submits a list highlighting the numerous violations

made by S1 and that he is subjected to ongoing harassment.

Disparate Treatment

A claim of disparate treatment is examined under the three-party analysis

first enunciated in McDonnell Douglas Corporation v. Green, 411 U.S. 792

(1973). For complainant to prevail, he must first establish a prima facie

of discrimination by presenting facts that, if unexplained, reasonably

give rise to an inference of discrimination, i.e., that a prohibited

consideration was a factor in the adverse employment action. See

McDonnell Douglas, 411 U.S. at 802; Furnco Construction Corp. v. Waters,

438 U.S. 567 (1978). The burden then shifts to the agency to articulate

a legitimate, nondiscriminatory reason for its actions. See Texas

Department of Community Affairs v. Burdine, 450 U.S. 248, 253 (1981).

Once the agency has met its burden, the complainant bears the ultimate

responsibility to persuade the fact finder by a preponderance of the

evidence that the agency acted on the basis of a prohibited reason.

See St. Mary's Honor Center v. Hicks, 509 U.S. 502 (1993).

This established order of analysis in discrimination cases, in which the

first step normally consists of determining the existence of a prima

facie case, need not be followed in all cases. Where the agency has

articulated a legitimate, nondiscriminatory reason for the personnel

action at issue, the factual inquiry can proceed directly to the third

step of the McDonnell Douglas analysis, the ultimate issue of whether

complainant has shown by a preponderance of the evidence that the

agency's actions were motivated by discrimination. See U.S. Postal

Service Board of Governors v. Aikens, 460 U.S. 711, 713-714 (1983);

Hernandez v. Department of Transportation, EEOC Request No. 05900159

(June 28, 1990); Peterson v. Department of Health and Human Services,

EEOC Request No. 05900467 (June 8, 1990); Washington v. Department of

the Navy, EEOC Petition No. 03900056 (May 31, 1990).

In the instant case, we find that the agency articulated legitimate,

nondiscriminatory reasons for its actions. Complainant has not

demonstrated that these reasons were a pretext for discrimination.

Harassment

Harassment of an employee that would not occur but for the employee's

race, color, sex, national origin, age, disability, or religion

is unlawful, if it is sufficiently severe or pervasive. Wibstad

v. United States Postal Service, EEOC Appeal No. 01972699 (August 14,

1998); Cobb v. Department of the Treasury, EEOC Request No. 05970077

(March 13, 1997). It is also well-settled that harassment based on an

individual's prior EEO activity is actionable. Roberts v. Department

of Transportation, EEOC Appeal No. 01970727 (September 15, 2000).

A single incident or group of isolated incidents will generally not

be regarded as discriminatory harassment unless the conduct is severe.

Walker v. Ford Motor Co., 684 F.2d 1355, 1358 (11th Cir. 1982). Whether

the harassment is sufficiently severe to trigger a violation of Title

VII must be determined by looking at all of the circumstances, including

the frequency of the discriminatory conduct, its severity, whether it is

physically threatening or humiliating, or a mere offensive utterance, and

whether it unreasonably interferes with an employee's work performance.

Harris v. Forklift Systems, Inc., 510 U.S. 17, 23 (1993); Enforcement

Guidance on Harris v. Forklift Systems, Inc., EEOC Notice No. 915.002

(March 8, 1994) at 3, 6. The harassers' conduct should be evaluated

from the objective viewpoint of a reasonable person in the victim's

circumstances. Enforcement Guidance on Harris v. Forklift Systems,

Inc., EEOC Notice No. 915.002 (March 8, 1994).

In the instant case, we find that the incidents complained of, even if

true, do not rise to the level of a hostile work environment.

Complainant, on appeal, has provided no persuasive arguments indicating

any improprieties in the agency's findings. Therefore, it is the decision

of the Equal Employment Opportunity Commission to AFFIRM the agency's

final decision concerning claims 3 - 4 because the preponderance of the

record evidence does not establish that discrimination occurred.2

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court

that the Court appoint an attorney to represent you and that the Court

also permit you to file the action without payment of fees, costs,

or other security. See Title VII of the Civil Rights Act of 1964, as

amended, 42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as

amended, 29 U.S.C. �� 791, 794(c). The grant or denial of the request

is within the sole discretion of the Court. Filing a request for an

attorney with the Court does not extend your time in which to file

a civil action. Both the request and the civil action must be filed

within the time limits as stated in the paragraph above ("Right to File

A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

November 17, 2009

__________________

Date

1 For ease of reference, the Commission has numbered complainant's claims

as claims 1 - 3 and amended claims as claims 4 - 5.

2 On appeal, complainant does not challenge the agency's August 27, 2008

and February 12, 2099 partial dismissals regarding claims 1 - 2 and 5.

Therefore, we have not addressed these issues in our decision.

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0120092608

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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