Cynthia L. Keller, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionSep 15, 2004
01a34761 (E.E.O.C. Sep. 15, 2004)

01a34761

09-15-2004

Cynthia L. Keller, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Cynthia L. Keller v. United States Postal Service

01A34761

09-15-04

.

Cynthia L. Keller,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A34761

Agency No. 4I-680-0122-98

Hearing No. 320-99-8319x

DECISION

Cynthia L. Keller (hereinafter referred to as complainant) filed a timely

appeal from the April 8, 2002, final decision of the United States Postal

Service (hereinafter referred to as the agency) regarding her claim

for compensatory damages. The appeal is timely filed (see 29 C.F.R. �

1614.402(a)) and is accepted in accordance with 29 C.F.R. � 1614.405.

In EEOC Appeal No. 01A03119 (April 25, 2003), the Commission found that

the agency discriminated against her in reprisal when she was removed in

July 1998. In remedy, the agency was directed, inter alia, to conduct a

supplemental investigation as to complainant's entitlement to compensatory

damages.<1> Complainant submitted her claim, and the agency found that

she was not entitled to compensatory damages, concluding that her claims

were not supported by evidence necessary to establish her entitlement.

The agency found that complainant made references to her medical condition

and its associated costs (pecuniary and non-pecuniary) instead of to

the event found to be discriminatory, i.e., her illegal termination in

reprisal for prior EEO activity.

An award for compensatory damages must be predicated on the harm

experienced as a result of the agency's actions, and the agency is only

responsible for those damages that are clearly shown to be caused by

its actions. Rivera v. Department of the Navy, EEOC Appeal No. 01934156

(July 22, 1994), req. to recon. den., EEOC Request No. 05940927 (December

11, 1995); Carle v. Department of the Navy, EEOC Appeal No. 01922369

(January 5, 1993); Fazekas v. USPS, EEOC Appeal No. 01954627 (April

7, 1997). To recover damages, the complaining party must prove that

the employer's discriminatory act or conduct was the cause of his/her

loss, that is, whether the complaining party incurred the pecuniary

losses as a result of the agency's discriminatory action or conduct.

See Enforcement Guidance: Compensatory and Punitive Damages Available

under 102 of the Civil Rights Act of 1991 (July 14, 1992).

Pecuniary Damages. Complainant submitted copies of bills paid for

medical consultations and drugs, late fees charged for delayed payment

of household bills, interest on a loan for construction of a rental

house, insurance costs, and incidental fees for copying and postage.

She fails, however, to demonstrate how each item she identified was

proximately caused by her removal, e.g., the reason she consulted

doctors, the purposes of the prescription drugs purchased, and how

the agency was responsible for the expenditure of the funds. Further,

her claim for payment of a vacation paid for by her mother-in-law does

not indicate that reimbursement was due; her loss of rental income on

a house undergoing construction is too speculative; and a complainant

is not entitled to reimbursement for time spent on EEO activity. See 29

C.F.R. � 1614.501(e)(iii). Finally, reimbursement of attorney's fees was

addressed in the underlying decision. See � H0900, Statement of Rights.

Non-pecuniary Damages. Complainant requested $50,000, for emotional pain

and suffering, describing her stress and sadness, lack of self-confidence,

and damage to her career. She did not indicate if she was treated

medically for her emotional pain and suffering. Although a claim for

non-pecuniary damages may rest on a complainant's statement alone, we

note that she did not submit other evidence, such as the observations

and effects of her emotional distress on her family.

Nevertheless, complainant has indicated that she experienced some

emotional/mental pain and suffering because of the agency's discriminatory

termination. We find, therefore, that complainant is entitled to an award

of non-pecuniary damages for emotional pain and suffering in the amount

of $5,000. This amount is not motivated by passion or prejudice, is

not monstrously excessive, and is not inconsistent with amounts awarded

in similar cases. See Cygnar v. City of Chicago, 865 F.2d 827, 848

(7th Cir. 1989).

CONCLUSION

Accordingly, the agency's decision is REVERSED, and complainant is

awarded $5,000, as non-pecuniary compensatory damages. The agency is

directed to comply with the Order, below.

ORDER

A. Within thirty (30) days of the date this decision becomes final,

the agency shall pay complainant $5,000, as non-pecuniary compensatory

damages.

B. The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation of the

agency's calculation of backpay and other benefits due complainant,

including evidence that the corrective action has been implemented.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

____09-15-04______________

Date

1The record did not contain a copy of the agency's letter to complainant

initiating and describing the supplemental investigation.