Cynthia C. Carr, Complainant,v.Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionJul 16, 2009
0120091904 (E.E.O.C. Jul. 16, 2009)

0120091904

07-16-2009

Cynthia C. Carr, Complainant, v. Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.


Cynthia C. Carr,

Complainant,

v.

Eric K. Shinseki,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 0120091904

Agency No. 2003-0339-2009100402

DECISION

Complainant filed a timely appeal with this Commission from the agency's

final decision dated March 12, 2009, dismissing her complaint of unlawful

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq. and Section

501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended,

29 U.S.C. � 791 et seq.

During the relevant period, complainant was a Mail Clerk at a Colorado

facility of the agency. In a formal EEO complaint filed February 9,

2009, complainant alleged that the agency subjected her to a hostile work

environment on the bases of sex (female), disability (Marfan Syndrome and

developmental impairments), and reprisal for prior protected EEO activity.

To support her claim of harassment, complainant alleged that management

(1) failed to grant her request for reasonable accommodation dated

November 7, 2007, (2) on July 15 and August 10, 2008, did not inform her

of her monthly exceptions and performance reviews, (3) on October 23,

2008, made false accusations against her, (4) did not provide a printer

in the mail room or allow complainant to print or fax documents and, on

October 30, 2008, took a week to provide written requirements regarding

such restriction, (5) on November 13, 2008, issued complainant a warning

memo for unacceptable performance, (6) in November and December 2008,

respectively, failed to assist complainant and contested many of her

actions, (7) on February 4, 2009, failed to give complainant mail to

sort, and (8) extended complainant's performance improvement plan by

three weeks.1

In its March 12 final decision, the agency dismissed (1) pursuant to

29 C.F.R. � 1614.107(a)(1) for stating the same claim that is pending

before or has been decided by the agency or Commission; (2), (5) and (8)

pursuant to 29 C.F.R. � 1614.107(a)(4) for raising the same matter in

a negotiated grievance process that allows discrimination allegations;

and (3), (4), (6), and (7) pursuant to 29 C.F.R. � 1614.107(a)(1) for

failure to state a claim. Specifically, the agency stated that, on

April 21, 2008, complainant filed a formal complaint (docketed as agency

no. 2003-0339-2008101942) regarding denial of reasonable accommodation

dated November 7, 2007 and the matter is currently pending for hearing.

Further, the agency stated that, on November 26, 2008, prior to filing

her formal complaint, complainant filed a union grievance as to (2),

(5) and (8). Lastly, the agency stated that the remaining claims do not

rise to the level of a hostile work environment and are not reasonably

likely to deter complainant or others from EEO activity. The instant

appeal from complainant followed.

On appeal, complainant acknowledged that a union representative filed

a grievance on November 26, 2008, but stated that she started EEO

counseling on October 30, 2008 and such was her election to proceed in

the EEO process. Further, complainant stated that she was placed on

administrative leave due to a Notice of Proposed Removal dated March 12

and she was unable to submit another request for reasonable accommodation

on March 16. Complainant stated that the agency treated her differently

due to her disability.

Regarding (1), the regulation set forth at 29 C.F.R. � 1614.107(a)(1)

provides that the agency shall dismiss a complaint that states the

same claim that is pending before or has been decided by the agency or

Commission. Here, we agree with the dismissal of (1) based on evidence

of record that reasonable accommodation was raised in agency complaint

no. 2003-0339-2008101942. As to (2), (5) and (8), the regulation set

forth at 29 C.F.R. � 1614.107(a)(4) provides that an agency may dismiss

a complaint where the complainant has raised the matter in a negotiated

grievance procedure that permits claims of discrimination. In the instant

case, the record shows that complainant filed a grievance concerning the

matters identified in (5) and (8) only, but not (2). The record shows

further that complainant filed the grievance before she filed her formal

complaint, and we note it is the date that a complainant files formally

that marks an election of forum. Additionally, the record shows that

under the terms of the agency's union agreement, employees have the

right to raise matters of alleged discrimination under the statutory

procedure or the negotiated grievance procedure, but not both. As the

record indicates that complainant elected to pursue the matter within

the grievance procedure, we find that the agency properly dismissed (5)

and (8).

Finally, regarding the remaining incidents ((2) - (4), (6), and (7)),

we agree with the agency that, even assuming true, complainant failed to

allege incidents that rise to the level of a hostile work environment.

However, for the basis of reprisal, under the Commission's broad view of

reprisal, a complainant need only allege that she suffered harassment that

was based upon a retaliatory motive and is reasonably likely to deter

the charging party or others from engaging in protected activity. See

EEOC Compliance Manual Section 8, "Retaliation," No. 915.003 (May 20,

1998), at 8-15. In applying this standard, we find that complainant has

set forth an actionable claim of retaliatory harassment based on (2) -

(4), (6), and (7). Based on the above, we AFFIRM the dismissal in part

and REVERSE and REMAND it in part consistent with this decision and the

Order below.

ORDER

The agency is ordered to process the remanded claim of retaliatory hostile

work environment harassment in accordance with 29 C.F.R. � 1614.108.

The agency shall acknowledge to the complainant that it has received

the remanded claims within thirty (30) calendar days of the date this

decision becomes final. The agency shall issue to complainant a copy

of the investigative file and also shall notify complainant of the

appropriate rights within one hundred fifty (150) calendar days of the

date this decision becomes final, unless the matter is otherwise resolved

prior to that time. If the complainant requests a final decision without

a hearing, the agency shall issue a final decision within sixty (60)

days of receipt of complainant's request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1208)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington,

DC 20013. The agency's report must contain supporting documentation,

and the agency must send a copy of all submissions to the complainant.

If the agency does not comply with the Commission's order, the complainant

may petition the Commission for enforcement of the order. 29 C.F.R. �

1614.503(a). The complainant also has the right to file a civil action

to enforce compliance with the Commission's order prior to or following

an administrative petition for enforcement. See 29 C.F.R. �� 1614.407,

1614.408, and 29 C.F.R. � 1614.503(g). Alternatively, the complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled "Right to File A Civil

Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0408)

This decision affirms the agency's final decision/action in part, but it

also requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the agency, or your appeal with the Commission, until

such time as the agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

July 16, 2009

__________________

Date

1 We note that we consolidated some of the alleged harassing incidents

under complainant's claim and numbered them different than the final

agency decision.

??

??

??

??

2

0120091904

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

5

0120091904