Clarence P. Layman, Complainant,v.Dr. James B. Peake, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionJan 7, 2009
0120063523 (E.E.O.C. Jan. 7, 2009)

0120063523

01-07-2009

Clarence P. Layman, Complainant, v. Dr. James B. Peake, Secretary, Department of Veterans Affairs, Agency.


Clarence P. Layman,

Complainant,

v.

Dr. James B. Peake,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 01200635231

Agency No. 2001-0573-2003103097

DECISION

On May 16, 2006, complainant filed an appeal from the agency's April

20, 2006 final action concerning his equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Section 501

of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended, 29

U.S.C. � 791 et seq. For the following reasons, the Commission AFFIRMS

the agency's final action.

At the time of events giving rise to this complaint, complainant worked

as an Assistant Chief, Acquisition and Material Management Service,

at the agency's Gainesville, Florida Medical Center.

On August 11, 2003, complainant filed an EEO complaint alleging

that he was discriminated against on the bases of disability (severe

osteoarthritis in both knees) and in reprisal for prior protected EEO

activity under Section 501 of the Rehabilitation Act of 1973 when his

request for a disabled parking space was denied on June 3, 2003.

The record reflects that on February 7, 2003, complainant submitted

a request for reasonable accommodation for his condition of severe

osteoarthritis in both knees. Complainant requested from the Medical

Center Associate Director: (1) a change in his tour of duty from 8:00

a.m. - 4:30 p.m. to 7:00 a.m. - 3:30 p.m.; (2) additional handicapped

parking in the area of Trailer T-6; and (3) authorization to park in

the East Parking Lot or any other accommodation as may be appropriate.

By memorandum dated February 26, 2003, the Medical Center Associate

Director requested that complainant submit additional medical information

to support his reasonable accommodation request. Complainant claimed that

he addressed the request by answering as many questions as possible and he

stated that the agency should accept medical information provided in the

service-connected disability rating decision. Complainant was provided

with a temporary tour of duty change of 7:30 a.m. to 4:00 p.m. until his

reasonable accommodation request was processed. Complainant informed the

agency that this adjustment in his normal duty hours was an acceptable

accommodation.

On March 28, 2003, the Chief of Acquisition and Material Management

Service requested that complainant provide physician's statements,

diagnosis and prognosis for his condition dated within the last six

months, and informed complainant that his tour of duty would return

to 8:00 a.m. to 4:30 p.m. if he did not submit the requested medical

information. On April 3, 2003, complainant amended his reasonable

accommodation request to state that it should apply for one year at

which time he would review and reevaluate his request. On April 15,

2003, the agency denied complainant's request to extend his temporary

change of duty to one year. The Chief reiterated to complainant that he

must submit the previously requested medical information and he attached

a copy of complainant's position description and instructed complainant

to have his doctor review it and determine whether or not he is able to

perform the duties of his position. By memorandum dated April 16, 2003,

complainant informed the Chief that he was going to file an EEO complaint

alleging harassment. Complainant subsequently sent the Chief another

memorandum stating that he felt the requirement to have his physician

review his position description was unwarranted and outside the scope of

his request for reasonable accommodation. On June 3, 2003, the Chief

notified complainant that he was being returned to his regular tour of

duty from 8:00 a.m. to 4:30 p.m. because he failed to submit additional

documentation by May 31, 2003, despite being asked to do so. On June

10, 2003, complainant provided additional medical documentation from

his physician. By memorandum dated June 26, 2003, the Chief informed

complainant that the agency physician concluded that complainant has

a physical disability that substantially limits his ability to walk.

Complainant was returned to a 7:30 a.m. to 4:00 p.m. tour of duty.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of his right to request a

hearing before an EEOC Administrative Judge (AJ). Complainant requested

a hearing but subsequently withdrew his request.

Consequently, the agency issued a final action pursuant to 29 C.F.R. �

1614.110 wherein it determined that complainant proved that he was

subjected to discrimination on the basis of his disability when his

request for reasonable accommodation was denied. The agency noted

that complainant had requested a change in his tour of duty from 7:00

a.m. to 3:30 p.m. The record established that in order for complainant

to ensure that he obtains a handicapped parking space, he must be in

the parking lot before 7:00 a.m. The agency reasoned that although

it provided complainant with a temporary 7:30 a.m. to 4:00 p.m. tour

of duty, and that complainant agreed in order to resolve the issue,

such accommodation was ineffective. The agency determined that this

accommodation would not guarantee complainant a handicapped parking space

on a daily basis. Accordingly, the agency determined that it failed to

provide reasonable accommodation for complainant as the accommodation

provided was not effective.

The agency however, determined that complainant was not entitled to

compensatory damages as it had made a good faith effort to accommodate

complainant's disability, even though those efforts fell short of what

is required by law. In support of its position that it made a good

faith effort, the agency noted that it provided an accommodation for

complainant that complainant stated at one time was acceptable.

The agency further determined that complainant failed to establish that

he was discriminated against on the basis of reprisal. The agency noted

that additional medical documentation was requested from complainant

because information submitted by complainant was insufficient to make a

judgment as to whether he had a disability under the Rehabilitation Act.

The agency further stated that the reason complainant's reasonable

accommodation request was not implemented in June 2003, was due to

complainant's refusal to provide the requested additional medical

documentation. The agency determined that management's request for

additional medical documentation was justified as well as the denial

of complainant's reasonable accommodation request when complainant

failed to provide the requested medical information. With regard to

complainant's claim that he was subjected to disparate treatment based on

his protected EEO activity, the agency rejected this contention noting

that the comparison employee cited by complainant never requested a

reasonable accommodation, therefore her circumstances were different

than that of complainant.

In terms of relief, the agency provided that complainant receive an

immediate reasonable accommodation of his disability. The agency

further stated that it would commit to complainant in writing that it

would cease from engaging in disability discrimination, not engage in

similar unlawful employment practices, provide complainant a workplace

free from hostility, offensive conduct or abuse, and that no reprisal

would be taken against complainant.

On appeal, complainant contends that the agency was unreasonable in its

request for additional medical documentation. Complainant states that

his supervisor had personal knowledge of his disability as the supervisor

had accompanied him from the parking lot on a number of occasions and

that he submitted a disability rating decision which contained specific

medical information. According to complainant, he submitted evidence

that Florida regarded him as disabled as it had provided him with a

handicapped parking permit. With regard to his claim of reprisal,

complainant contends that the agency ignored his request for a 60-day

extension of the temporary change in duty in order to comply with the

request for the documentation. Complainant states that he needed time

to schedule an appointment with his physician in Tampa, 120 miles away.

Complainant maintains that he did not refuse to provide the requested

documentation, but that he lacked the ability to do so on June 3, 2003.

As for his claim for compensatory damages, complainant maintains that

the agency's action reflected a lack of good faith. Complainant states

that the agency's insistence on additional medical documentation did

not reflect good faith given that it possessed medical and non-medical

evidence, including the personal knowledge of complainant's supervisor.

Complainant further notes the agency's failure to respond to his request

for a temporary extension of time to provide the requested documentation.

In response, the agency asserts with regard to complainant's request

for compensatory damages that it acted in good faith in its efforts

to provide complainant with a reasonable accommodation. The agency

notes that despite not having the required medical documentation from

complainant, it temporarily provided complainant with an accommodation

that was initially deemed acceptable by him. The agency maintains that

it was entitled to know whether an employee requesting accommodation

under the Rehabilitation Act actually had a disability covered by the

Rehabilitation Act.

Initially, we note that there is no dispute between the parties

that complainant is an individual with a disability and that he was

discriminated against on the basis of his disability when he was denied a

reasonable accommodation. Therefore, the remaining matters at issue are

whether complainant was discriminated against on the basis of reprisal and

whether complainant is entitled to compensatory damages. With regard to

the claim of reprisal, the agency stated that the information submitted

by complainant was insufficient for it to make a judgment as to whether

complainant had a disability under the Rehabilitation Act. According to

the agency, complainant's request for reasonable accommodation was not

implemented in June 2003, due to his refusal to provide the requested

additional medical documentation. We find that complainant has not

shown that the agency was motivated by retaliation when it failed to

reasonably accommodate complainant.

Complainant stated that an employee with a back problem who did not submit

medical documentation received approval of her request for a 7:00 a.m. -

3:30 p.m. tour of duty so that she could receive rehabilitation treatment

in the afternoon. The record indicates however that complainant and

this individual were not similarly situated because this comparative

employee, unlike complainant, requested a change of tour of duty for a

specific period of time to attend physical therapy.

Under Section 102 of the Civil Rights Act of 1991 (CRA), compensatory

damages may be awarded for pecuniary losses, emotional pain, suffering,

inconvenience, mental anguish, and loss of enjoyment of life. However,

Section 102 of the CRA also provides that an agency is not liable

for compensatory damages in cases of disability discrimination where

it demonstrates that it made a good faith effort to accommodate the

complainant's disability.

A good faith effort can be demonstrated by proof that the agency,

in consultation with the disabled individual, attempted to identify

and make a reasonable accommodation. See Schauer v. Social Security

Administration, EEOC Appeal No. 01970854 (July 13, 2001). In the case at

hand, the agency improperly denied complainant's request for a change in

his tour of duty to 7:00 a.m. - 3:30 p.m. as an accommodation. However,

the record reveals that the agency did adjust complainant's tour of duty

from 8:00 a.m. - 4:30 p.m. to 7:30 a.m. - 4:00 p.m. The agency made

this adjustment after complainant initially requested an accommodation

and after complainant submitted the requested medical documentation.

Therefore, in this case, we find that the agency's efforts, although

not sufficient to afford a reasonable accommodation, reflected a degree

of responsiveness and were adequate to show a good faith effort to

accommodate complainant. Consequently, we find complainant is not

entitled to receive compensatory damages.

Accordingly, the agency's notice of final action is AFFIRMED and the

agency shall comply with the Order herein which adds the remedies of

training and the consideration of discipline of responsible agency

officials.

ORDER

The agency is ordered to take the following actions:

1. Within 30 days of the date this decision becomes final, the agency

shall provide complainant with a tour of duty of 7:00 a.m. - 3:30 p.m.

2. Within 180 days of the date this decision becomes final, the agency

shall train all agency employees at the agency's Medical Center in

Gainesville, Florida responsible for the denial of a reasonable

accommodation to complainant. The training shall concern the

Rehabilitation Act with an emphasis on reasonable accommodation and the

agency's duties to ensure that similar violations do not occur.

3. Within 60 days of the date this decision becomes final, the agency

shall consider taking disciplinary action against the individuals, still

working for the agency, who were responsible for denying complainant a

reasonable accommodation. If the agency decides to take disciplinary

action, it shall identify in a compliance report the action taken.

If the agency decides not to take disciplinary action, it shall set

forth in its compliance report the reason(s) or its decision not to

impose discipline.

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include documentation indication that the

corrective action has been implemented.

POSTING ORDER (G0900)

The agency is ordered to post at its VA Medical Center in Gainesville,

Florida facility copies of the attached notice. Copies of the notice,

after being signed by the agency's duly authorized representative, shall

be posted by the agency within thirty (30) calendar days of the date

this decision becomes final, and shall remain posted for sixty (60)

consecutive days, in conspicuous places, including all places where

notices to employees are customarily posted. The agency shall take

reasonable steps to ensure that said notices are not altered, defaced,

or covered by any other material. The original signed notice is to be

submitted to the Compliance Officer at the address cited in the paragraph

entitled "Implementation of the Commission's Decision," within ten (10)

calendar days of the expiration of the posting period.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0408)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0408)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the

request and the civil action must be filed within the time limits as

stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

January 7, 2009

__________________

Date

1 This case has been redesignated with the above-referenced appeal

number.

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0120063523

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

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0120063523