Christopher F. Linge, Complainant,v.Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionOct 26, 2009
0120073698 (E.E.O.C. Oct. 26, 2009)

0120073698

10-26-2009

Christopher F. Linge, Complainant, v. Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.


Christopher F. Linge,

Complainant,

v.

Eric K. Shinseki,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 0120073698

Agency Nos. 200I-0573-2006102307

200I-0573-2007100162

DECISION

JURISDICTION

Pursuant to 29 C.F.R. � 1614.405, the Commission accepts complainant's

appeal from the agency's July 26, 2007, final decision concerning

his equal employment opportunity (EEO) complaint alleging employment

discrimination in violation of Title VII of the Civil Rights Act of 1964

(Title VII), as amended, 42 U.S.C. � 2000e et seq. For the reasons that

follow, the Commission AFFIRMS the final agency decision.

BACKGROUND

On May 10, 2006, complainant initiated EEO counseling, and, on June 9,

2006, he filed Agency Complaint No. 200I-0573-2006102307 (C1) alleging

discrimination based on sex (male) and national origin (German) when:

(a) the Medical Administration Service (MAS) supervisors filed false

claims with his supervisor against him and harassed him on March 28,

2006; (b) he did not receive a promised pay raise on May 5, 2006; and (c)

Human Resources (HR) refused to upgrade his life insurance in May 2006.

On October 16, 2006, complainant initiated EEO counseling, and, on

November 21, 2006, he filed Agency Complaint No. 200I-0573-2007100162 (C2)

alleging discrimination in reprisal for prior EEO activity when: (d) on

October 13, 2006, his supervisor (SB) informed complainant that three of

his afternoon podiatry clinics would be changed to toenail clinics with

patients scheduled every 15 minutes; (e) SB changed complainant's tour

of duty start time from 7:30 a.m. to 8:00 a.m., beginning October 29,

2006; and (f) he was harassed and treated disparately in regard to (i)

on October 16, 2006, SB indicated that complainant's lunch break should

be 30 minutes, shortened from one hour; (ii) on November 11, 2006, SB

considered complainant's response to issue (d) above to be insubordination

and appropriate for disciplinary action; (iii) on November 6, 2006,

SB implied that complainant was absent without official leave (AWOL) on

two days, because he did not inform SB of his request for sick leave1;

and (iv) for about a week in October 2006, SB increased surveillance

of complainant's activities by walking past his office. Following an

investigation, complainant requested a FAD. The agency issued its FAD,

concluding that it did not discriminate against complainant.

On July 11, 2006, in response to C1, the agency accepted issue (b) for

investigation and dismissed issues (a) and (c). The agency concluded that

issue (a) failed to state a claim, in that complainant did not allege

facts that demonstrated he was aggrieved. The agency also dismissed

the claim of harassment raised in issue (a), because the actions taken

did not rise to the level of illegal harassment.

The agency dismissed issue (c), because complainant did not raise this

allegation with an EEO counselor during counseling. Pursuant to 29

C.F.R. �� 1614.107(b), the agency notified complainant that he had the

right of appeal following final action on his complaint. In its final

agency decision (FAD), the agency affirmed its dismissal of issues (a) and

(c). Complainant, in his appeal statement, did not contest the agency's

dismissal action. Accordingly, we do not address these issues herein.

On December 22, 2006, the agency notified complainant that his allegations

in C2 were accepted for investigation based on his claims of disparate

treatment in issues (d), (e) and (f) and the harassment in issue (f).

On December 22, 2006, the agency consolidated the two complainants at

issue herein for investigation and further processing.

At the time of his complaints, complainant worked as a podiatrist

at the agency's Outpatient Clinic in Daytona Beach, Florida. In C1,

issue (b), complainant claimed that he did not receive a promised pay

raise on May 5, 2006, because of his national origin and sex. However,

complainant asserted that his pay problems began at the time he was hired

in 2002, and that he had never been paid the proper wage for his status.

He asserted that he did not receive the same wage as his predecessor,

although he admitted that he never confirmed the amount of his pay; that

he received a promotion to the next grade (GS-13) in February 2004, but

has to wait three years for a further one; that SB had failed to properly

process his requests for a higher pay, in that SB did not submit his

complete credentials; and that SB was influenced by other supervisors,

including one female, who made false accusations about him.

A regional Specialist from Human Relations (HR) explained that complainant

was hired in 2002, as a GS-12 podiatrist on a part-time basis and later

became full-time; she asserted that he was hired at the proper grade

and step and, at the time, did not meet the requirements for a GS-13

podiatrist. SB asserted that he forwarded information at the time of hire

to support a higher pay level, through HR, but the agency's Professional

Board of Podiatry (Board), which determines the pay for each podiatrist,

denied the request. In 2006, SB forwarded another request to HR, but,

because complainant was not eligible, HR did not send it to the Board.

SB denied that he promised complainant a pay raise, noting that he was

not in a position to do so.

In C2, issues (d) and (e), complainant contended that SB changed his

duties and work schedule in October 2006, in reprisal for filing C1.

Specifically, in issue (d), complainant complained when SB changed

three of his afternoon podiatry sessions to toenail clinics with

patients scheduled every 15 minutes, thus doubling his work load; and,

in issue (e), when SB modified his start time to 30 minutes later,

thus inconveniencing his personal schedule. SB stated that he looked

at the facility's podiatry services and determined that much of the

workload consisted of requests for toenail-related services. In order

to better utilize resources and service the large number of requests for

toenail-related services, he established the toenail clinics, including

hiring an assistant for complainant and providing two rooms for treatment

so that complainant could treat patients in a more efficient manner.

As to the change in complainant's start time, SB stated that the

facility's work hours began at 8:00 a.m. and that complainant now had

an assistant to set up his clinic. SB stated that complainant said the

change was inconvenient for him but did not discuss the situation with

him further.

In issue (f), complainant claimed that he was harassed and treated

disparately with regard to four separate events, contending that SB

acted in reprisal because SB was angry that complainant filed C1. As to

the alleged change of his lunch hour, SB stated he only reiterated that

employees had 30 minutes for lunch with two 15-minute breaks. SB also

stated that, because of complainant's injury, the toenail clinic was not

established. Regarding complainant's interpretation that SB intended

to initiate discipline, SB stated that he only informed complainant

that any refusal to follow a direct order could result in a charge

of insubordination. With regard to complainant's allegations that SB

threatened him with AWOL charges, SB stated that he informed complainant

that, to avoid a charge of AWOL, he must request or otherwise inform SB

about his leave and that complainant was not charged AWOL. Moreover,

SB explained that complainant had been injured at work and received

workers' compensation benefits continuation of pay.

CONTENTIONS ON APPEAL

Complainant submitted a statement with his appeal of the agency's

FAD, contending that he had supplied supportive evidence of email

correspondence with SB, which contradicted the statements made in SB's

investigative affidavit, and that these emails show "malicious intent to

harass him" and discriminate against him during an ongoing EEO process.

He rejected the agency's stated intention to expedite patient care by

increasing his workload and asserted that the proposed workload of 15

minutes was shorter than the Board's standard. Complainant disputed

that he misinterpreted SB's email about possible insubordination and an

AWOL charge. He argued that the change in his start time was because of

hearsay from other staff and "in contrast to union agreements." Also,

he challenged SB's statement that he walks around, noting that SB told

him he had "better be busy back there." He contended that SB had agreed

to grant him leeway for his lunch hours, because his patients' untimely

arrivals often threw him off schedule. Complainant also argued that

he recommended that the investigator interview his assistant, which was

not done.

The agency did not file a response to the appeal.

ANALYSIS and FINDINGS

Standard of Review

The standard of review in rendering this appellate decision is de novo,

i.e., the Commission will examine the record and review the documents,

statements, and testimony of record, including any timely and relevant

submissions of the parties, and issue its decision based on the

Commission's own assessment of the record and its interpretation of

the law. See 29 C.F.R. � 1614.405(a); EEOC Management Directive 110,

Chapter 9, � VI.A. (November 9, 1999).

Disparate Treatment Analysis

Generally, claims of disparate treatment are examined under the tripartite

analysis first enunciated in McDonnell Douglas Corporation v. Green,

411 U.S. 792 (1973). Hochstadt v. Worcester Foundation for Experimental

Biology, Inc., 425 F. Supp. 318, 324 (D. Mass.), aff'd, 545 F.2d 222 (1st

Cir. 1976). For complainant to prevail, he must first establish a prima

facie case of discrimination by presenting facts that, if unexplained,

reasonably give rise to an inference of discrimination, i.e., that a

prohibited consideration was a factor in the adverse employment action.

McDonnell Douglas, 411 U.S. at 802; Furnco Construction Corp. v. Waters,

438 U.S. 567 (1978). Once complainant has established a prima facie

case, the burden then shifts to the agency to articulate a legitimate,

nondiscriminatory reason for its actions. Texas Department of

Community Affairs v. Burdine, 450 U.S. 248, 253 (1981). If the agency

is successful, the burden reverts to the complainant to demonstrate

by a preponderance of the evidence that the agency's reason for its

action was a pretext for discrimination. At all times, complainant

retains the burden of persuasion, and it is his obligation to show by

a preponderance of the evidence that the agency acted on the basis of

a prohibited reason. St. Mary's Honor Center v. Hicks, 509 U.S. 502

(1993); U.S. Postal Service Board of Governors v. Aikens, 460 U.S. 711,

715-716 (1983). For purposes of further analysis, we will assume,

arguendo, that complainant established a prima facie case based on sex,

national origin, and reprisal.

The burden of proceeding moves to the agency to articulate a legitimate,

nondiscriminatory reason for its actions. See Texas Department

of Community Affairs v. Burdine, 450 U.S. 248, 253 (1981). We note

that the agency's burden, while not onerous, must provide a specific,

clear, and individualized explanation for the treatment accorded the

complainant that frames the factual issue "with sufficient clarity so

that [complainant] will have a full and fair opportunity to demonstrate

pretext." Id. The agency explained that it acted in accordance with

agency rules and policies and for the efficiency of the agency's business

operations to provide health services to its patients. The agency stated

that complainant was hired at the appropriate wage as determined by the

Board, that he was not promised a pay raise, and that he was eligible for

promotion as provided by the agency's personnel rules. SB also asserted

that he established the toenail clinic and altered complainant's work

schedule to promote the efficiency of the agency's delivery of medical

services. Regarding the four matters raised in issue (f), SB explained

that complainant misinterpreted his statements and actions and denied

any harassment or disparate treatment. After review, we find that the

agency articulated legitimate, nondiscriminatory reasons for its actions

and has met its burden of proceeding.

In the McDonnell Douglas scheme, supra, once the agency has articulated

legitimate, nondiscriminatory reasons for its actions, the ultimate burden

of persuasion returns to the complainant to demonstrate by preponderant

evidence that the reasons given by the agency for its actions are pretext,

that is, a sham or disguise for discrimination. According to case law,

the complainant must show that the agency more likely than not was

influenced by legally impermissible criteria, i.e., national origin,

sex, and reprisal. Absent a showing that the agency's articulated

reasons were used as a tool or vehicle to discriminate against him,

complainant cannot prevail. After review, we find that complainant has

not demonstrated pretext, in that he has adduced no probative evidence

that the explanations articulated by the agency for its actions were not

its true reasons for its actions but were taken in order to discriminate

against him based on impermissible criteria, e.g., complainant's sex,

national origin, or prior EEO activity. See St. Mary's Honor Center

v. Hicks, 509 U.S. 502 (1993).

Harassment Analysis

Harassment of an employee that would not occur but for the employee's

race, color, sex, national origin, age, disability, or religion

is unlawful. See Coats v. EEOC, EEOC Appeal No. 0120044333 (May 17,

2007); Enforcement Guidance: Reasonable Accommodation and Undue Hardship

Under the Americans With Disabilities Act (October 17, 2002).2 To

constitute unlawful employment discrimination, the agency's actions

must be sufficiently pervasive or severe to significantly and adversely

affect the conditions of the victim's employment and create an abusive

working environment. Id. Whether agency action constitutes harassment

must be determined by looking at all the circumstances, including

the frequency of the discriminatory conduct, the severity, whether

it was physically threatening or humiliating rather than a single,

simple offensive utterance, and whether it unreasonably interfered with

the employee's work performance. Id; see Rivera v. Department of the

Navy, EEOC Appeal No. 01934156 (July 22, 1994), req. to recon. den.,

EEOC Request No. 05940927 (December 11, 1995). The harasser's conduct

is evaluated from the objective viewpoint of a reasonable person in

the victim's circumstances. Harris v. Forklift Systems, 510 U.S. 17

(1993); see Enforcement Guidance on Harris v. Forklift Systems, Inc.,

EEOC Notice No. 915.002 (March 8, 1994); see also Oncale v. Sundowner

Offshore Services, Inc., 23 U.S. 75 (1998).

To establish a prima facie case of hostile work environment harassment,

complainant must show that: (1) he is a member of a statutorily

protected class; (2) he was subjected to harassment in the form of

unwelcome verbal or physical conduct involving his protected classes;

(3) the harassment complained of was based on the statutorily protected

classes alleged; and (4) the harassment affected a term or condition of

employment and/or had the purpose or effect of unreasonably interfering

with the work environment and/or creating an intimidating, hostile, or

offensive work environment. See Humphrey v. United States Postal Service,

EEOC Appeal No. 01965238 (October 16, 1998); 29 C.F.R. �1604.11.

Upon review, we find that complainant has not established a prima facie

case of harassment based on his national origin, sex, or in reprisal for

prior protected EEO activity. While he has asserted that SB acted against

him, he has not shown or alleged that the agency's and SB's actions were

taken because of his protected status, and he has not provided probative

evidence in support of his claim. He has not shown that the agency's

actions were taken for reasons other than its legitimate concerns

to provide efficient and effective medical services. Complainant's

assertions that SB's emails show that he harassed and discriminated

against him is without merit. Although one of SB's emails stated that

he was "initiating appropriate disciplinary actions" regarding what he

viewed as complainant's insubordinate conduct, there is no evidence that

complainant, in fact, was subjected to disciplinary action. Further,

a second email from SB did advise complainant that he must notify his

supervisor (SB) when taking sick leave, and that "[i]n not doing so,

officially you were AWOL" for the two days in question, but again, there

is no evidence that complainant, in fact, was charged AWOL. Complainant's

assertion that the 15-minute appointment schedules were established to

harass him and not for patient care and that this schedule was shorter

than recommended by the Board are without foundation or evidence in the

record. Complainant failed to present or point to any evidence or other

support for his declarations. We note that complainant's assertions,

without probative evidence to support them, do not establish pretext. 3

CONCLUSION

After a review of the record in its entirety and consideration of

all statements submitted on appeal, including those not specifically

addressed, it is the decision of the Equal Employment Opportunity

Commission to affirm the agency's final decision, because the

preponderance of the evidence of record does not establish that

discrimination occurred as alleged.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File a Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

October 26, 2009

Date

1 The record shows that this event occurred on November 6, 2006, and

not on November 16, as indicated in the FAD.

2 This Guidance and other information is available on the Commission's

website at www.eeoc.gov.

3 With regard to complainant's contention that the investigator failed

to interview complainant's assistant, as complainant had suggested,

we note complainant was not foreclosed from presenting his assistant's

statement to the investigator or with his appeal.

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0120073698

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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