Cheshire LodgeDownload PDFNational Labor Relations Board - Board DecisionsOct 20, 1971193 N.L.R.B. 839 (N.L.R.B. 1971) Copy Citation CHESHIRE LODGE Cheshire Inn Motor Hotel , Inc., d/b/a Cheshire Lodge and J . Michael Haider . Case 14-CA-6070 October 20, 1971 DECISION AND ORDER By CHAIRMAN MILLER AND MEMBERS FANNING AND KENNEDY On July 7, 1971, Trial Examiner John F. Funke issued his Decision in the above-entitled proceeding, finding that the Respondent had not engaged in the unfair labor practices alleged in the complaint and recommending that the complaint herein be dismissed in its entirety, as set forth in the attached Trial Examiner's Decision. Thereafter, the General Coun- sel filed exceptions to the Trial Examiner's Decision and a brief in support thereof. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its powers in connection with this proceeding to a three- member panel. The Board has reviewed the rulings of the Trial Examiner made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Trial Examiner's Decision, the exceptions and brief, and the entire record in this proceeding, and hereby adopts the findings, conclusions, and recommenda- tions of the Trial Examiner. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the Recommend- ed Order of the Trial Examiner and hereby orders that the complaint herein be, and it hereby is, dismissed in its entirety. TRIAL EXAMINER'S DECISION STATEMENT OF THE CASE JOHN F. FUNKE, Trial Examiner: Upon a charge and an amended charge filed January 26, 1971, and March 8, 1971, respectively, by J. Michael Haider, herein Haider, against Cheshire Inn Motor Hotel, herein Cheshire, the General Counsel issued a complaint alleging Cheshire threatened an employee that employees would have to be discharged because of complaints made to the St. Louis Local Joint i Cheshire was a party to a multiemployer bargaining contract with the Union effective from November 16, 1970, through November 15, 1973 This contract contained a union-security clause and covered all employees in hotels and motels except for those represented by the Firemen & Oilers Union Local No. 6 and supervisory employees (G C Exh 2) 2 Prentice testified , however, that he overheard a discussion between Melvin Brooks, agent for the Union , and Mr. Apted, owner of the 839 Executive Board of the Hotel & Restaurant Employees' and Bartenders' International Union, AFL-CIO, Miscellaneous Hotel Employees' Local Union No. 430, herein the Union, and discharged Haider because of his activities on behalf of the Union in violation of Section 8(a)(1) and (3) of the Act. This proceeding, with all parties represented, was heard before me at St. Louis, Missouri, on May 25, 1971. Briefs, not requested, were received from the General Counsel and Respondent on June 28. Upon my observation of the witnesses while testifying and upon the entire record in this case, I make the following: FINDINGS AND CONCLUSIONS I. THE BUSINESS OF CHESHIRE Cheshire is a Missouri corporation maintaining its principal office and place of business at St. Louis, Missouri. During the period material herein Cheshire rented motel facilities at 6306 Clayton Road, St. Louis, Missoun, from which it derived gross annual revenues in excess of $500,000. During a representative year Cheshire purchased and caused to be transported to its St. Louis motel goods and materials valued in excess of $5,000 from places directly outside the State of Missoun. Cheshire is engaged in commerce within the meaning of the Act. II. LABOR ORGANIZATION INVOLVED The Union is a labor organization within the meaning of the Act. III. THE UNFAIR LABOR PRACTICES A. Haider's Employment, Union Activity, and Layoff Haider testified that he was employed by Cheshire as a bellman from December 1969, to December 16, 1970, when he was laid off. At the time of his discharge he was the only bellman working the 7 a.m. to 3 p.m. shift on a 5-day basis. Shortly after his employment he joined the Union and later, at a time he suggested as during September, he attended a union meeting.' At this meeting Haider complained to Mr. Gibson, described by him as president of the Union, about the language used by James Prentice, general manager of the lodge and inn, to the bellmen. No action was taken, so far as the record shows, on this complaint.2 On December 3, 1970, Haider sent a letter to the Union voicing his complaints about working conditions at Cheshire .3 Included with the letter were some 19 memoran- da issued by Cheshire managers to the bellmen respecting their duties and the correct performance of them.4 (At about this time Haider went to the hall and saw Charles DeBarry, union president, and Melvin Brooks, recording property, concerning this complaint so it did not pass unnoticed 3 This letter was offered by the General Counsel as Exhibit 4 and rejected on the ground it was self-serving and not binding on Respondent This ruling is now reversed and the letter , placed in the rejected exhibit file, is received only to show the complaints, fully explicated and elucidated, upon which DeBarry and Brooks took action. 4 G. C Exhs 3-a through 3-s. While the prose does not rival Santyana's 193 NLRB No. 128 840 DECISIONS OF NATIONAL LABOR RELATIONS BOARD secretary and business agent of the Union, and discussed his complaints.) As a result of the letter DeBarry and Brooks went to the lodge and saw Prentice and Mike Parker, manager of the lodge. The date of this meeting is best fixed as either December 7 or 8 by the parties to the meeting. After this meeting and on December 16 Haider was told by Parker that he wanted to see him and about 4 p.m. Haider went to Parker's office. There Parker gave him back his $10 cost deposit and told him he would see that he received his pay raise. Then he was told that the Union had been there that morning and had complained about the work the bellmen were doing and since Cheshire would have to hire someone to do this work Parker told him, "Well, Mike, I am sorry, as of this moment you are no longer employed." He was never offered reinstatement. DeBarry and Brooks5 testified that after they received Haider's letter they made an appointment to go to the lodge and went out on a date they best fixed as December 7 or 8 and met with Prentice and Parker. The union representa- tives informed the managers that they had received complaints from the bellmen and that bellmen were not supposed to deliver food or orange juice, do any porter work, wipe off windshields, make fires, or fetch wood. (This work was described by DeBarry as dead time-work for which no tips would be received.) Prentice and Parker agreed to discontinue these duties but told them this would mean a reduction in the bellman force. The union agents agreed to this but stated any bellman laid off would be entitled to preference in rehiring.6 During the course of conversation either Prentice or Parker told them they suspected who had filed the complaint but Haider's name was not mentioned. DeBarry testified that about one week after this visit to the lodge Haider called him to tell him he had been laid off and when DeBarry asked if he wanted him (DeBarry) to get his job back he told DeBarry he did not know if he wanted to go back or not. The testimony of neither Prentice nor Parker varies substantially from that of DeBarry and Brooks as to this meeting, including the nature of the complaint, the agreement to remedy the situation and the possible layoff of a bellman.7 As to suspicion of the complainant, Prentice could not remember any statement to that effect having been made and Parker testified he had a curiosity as to the complainant but did not know who it was. On this particular issue I must credit the testimony of DeBarry and Brooks since both were positive on this fact. Both gave every evidence of credibility and neither showed any hostility toward the management of Cheshire.8 The meeting in style , they could, for their simplicity and clarity , serve as models for directives for government agencies See, e .g, Exh 3-f, dated November 18, 1970: Gentlemen, now that Fall is here and the beautiful leaves are falling from the trees, it becomes very important that you perform with diligence a duty which has fallen by the way-side in recent months You will find , much to your surprice [sic I I'm sure , that you have as standard equipment in the bellstand , one small broom and one small dust pan These are to be used to clean the front sidewalk of the Lodge and IN PARTICULAR, the area underneath the covered walk- way along the side of the pool must be kept clean . Because of the wind currents around the building this area accumulates a large amount of crap and is a real eyesore if it is not kept clean . So-man your brooms had been an amicable one, and the Union had achieved its purpose and gave no indication of having any interest to the outcome of the proceeding. (As stated , Brooks was called by Respondent.) As to the discharge interview , Haider's testimony stands uncontradicted . Respondent offered a meorandum from Parker to the Haider personnel file, dated December 16, 1970,8 reading: Mike was laid off at the end of his shift today, for an indefinite period , due to the schedule changes necessary in relation to the duties formerly performed by the bellmen, which according to the union representatives must now be performed by other categories of employees. B. The Selection of Haider for Layoff Respondent contends that Haider was selected for layoff when it became necessary to reduce the bellman staff as a result of its agreement with the Union to restrict their duties because he was the least desirable, from an employer's point of view, of its bellmen. Respecting Haider, Prentice testified: Q. (Interrupting) Let me ask you again, did you and Mr. Parker consult, confer and make this sort of a joint decision as to who would be laid off? A. Yes, sir, based on personnel records, previous work records. Q. Now, what caused you to decide to lay Michael Haider off? A. Well, his past work performances, his tardiness, his personal appearance, his general attitude towards policies, toward customers, toward fellow employees. Well, you know, when a room clerk calls me, I work until 2 or 3 or 4 in the morning and I am home in bed and the room clerk calls me day after day because she can't find her bellman. She has a man who needs to catch a plane and has luggage. I ask, "Where is the pager?" She says, "It isn't being used, it is sitting in the bell stand or on the desk in the bell stand." You have employees come to you and tell you about Mike Haider blowing up dirty balloons with dirty scenes on them back in the coffee room; just a vicious rotation of this type of thing. This is why Mr. Haider was considered No. I on the layoff. Q. When was he laid off? A. On or about the 15th or 16th of December, in that area. Q. Now, you mentioned getting reports from employees at the Lodge about problems involving Mr. and dustpans and let's keep this area clean in the future S Brooks was called as a witness by Respondent. 6 Sec . 16, p 33, of the contract provides: "Any employee necessarily laid off due to slack season, shall be given preference in rehiring " T On December 15 Parker issued a memorandum to Prentice setting forth the changes in work assignments necessary to implement the agreement with the Union (Resp Exh. 4) b In making this finding I am not discrediting the testimony of Prentice and Parker. Inevitably there will be discrepancies in testimony based on a variance in recollection On this issue I believe DeBarry and Brooks had a clear recollection of what was said. 9 Resp Exh 5 CHESHIRE LODGE Haider. Did you ever personally observe any miscon- duct on Mr. Haider's part? A. Yes, which was already testified to, the fact that I caught him sleeping in the bell stand. He had a fine habit of propping the door with a broom end and making two gauge holes in the door and also springing the hinges so that door wouldn't close, this was almost a daily thing with him. We were never able to find him when we needed him. Q. Now, the time that he was sleeping, were there some guests looking for the bellmen? A. The room clerk needed some bellmen for check- outs and she rang the buzzer. After no answer, she peeked over the window there between the switchboard and the bell stand and here Mike is sacked out, so I woke him up. On June 23, 1970, Prentice issued a written reprimand to Haider (Resp. Exh. 3-d) reading: Mike, What is it about your attitude and disposition that causes or forces you to deliberately and consistent- ly make an attempt in breaking every policy at Cheshire Lodge and Cheshire Inn. Are you trying to prove something to yourself or to me or to the other employees or just what? I really would be interested in knowing your thoughts on the above. Now, let me give you a thought of mine. I am tired of asking you about the fondue, I'm tired of checking with you on the matches, the ice cubes, the urinals, if the glasses have been brought down from upstairs and ten billion other things. I now find out that you are coming to work consistantly after 7:00 a.m. Now, you have been around long enough to know that you are scheduled to be hear at 6:45 not 7:00 and not 7:15. If you care to continue your employment at Cheshire Lodge, I would suggest that you pull your head out of your heiny, start getting along with other employees and start abiding by the policies set forth by the manage- ment . This is meant to forewarn you that if things do not change in the next two weeks on the above mentioned items, you will be notified of termination. On July 7 Haider was docked 2 1 /2 hours for his tardiness (Resp. Exh. 3-b.) Prentice stated that he never followed up on his reprimand to Haider of June 23 because he shortly thereafter entered the hospital for major surgery and did not return until late August. Parker testified as to his reasons for selecting Haider: Q. Tell us what went into making that decision, how did you decide to lay off Mr. Haider? A. Well, I don't mean to be unnecessarily brief, but he was the obvious first choice with his past personnel record, with the problems we had had with him. I had considered many, many times before letting Mike go for various offenses that he had been guilty of and, frankly, there wasn't a great deal of thought or talking involved. It was a pretty obvious choice once we decided that we felt the fairest way to decide on who would be laid off was on their past work record. 10 Haider testified that he thought the operators were "beeping" him merely for purposes of aggravation and that he resented this 841 Four other witnesses testified as to Haider's conduct and appearance on the job. Mike Coggins, called as a witness by the General Counsel, testified on cross-examination that he never worked the same shift as Haider but that he had observed him leaving work as he (Coggins) was coming to work. His description of Haider's appearance: A. One thing I noticed that he used a rusty paper clip to hold his shirt collar under his tie, his hands would be smudgy with dirt, which you do get kind of soiled when you are working and you make frequent trips to the restroom, and his shoes seemed always to be dirty and just overall, not very well groomed. His glasses were, you know, dusty and smeared. Cheryl Kahdeman, Prentice's secretary, testified that her office had been at the Lodge, close to the elevators. She worked from 9 a.m. to 5:30 p.m. During this period she relieved at the switchboard twice a day and it was then that she had the opportunity to observe Haider. It was the duty of the switchboard operator when a bellman was needed and was not in the lobby to summon one by the "beeper." A beeper might be described as a diabolical device by which communication can be established with anyone having an "incoming" beeper to signal that he is wanted no matter what function he may be engaged in performing. Kahdeman testified that she would frequently receive no response from Haider, an indication that he had his beeper turned off.'° She also testified that he was not a willing worker and complained a lot and that she, on at least 10 or 12 occasions, observed him sleeping at the bellstand, a room where the bellmen stationed themselves when not otherwise engaged.ii She reported some of these shortcom- ings to management "out of sheer aggravation." Kathy Cody, bookkeeper at the Lodge, testified that she had observed Haider sleeping and reading on the job, that he wore dirty shirts and his hands were dirty, and that his shoes were never shined. Haider also broke a Lodge rule against bellmen standing at the front desk by "practically laying on the front desk." She also testified that she reported what she considered as Haider's deficiencies to Prentice. Phylis Jones, desk clerk at the Lodge, testified that she was acquainted with Haider during the entire term of his employment. Her testimony reads: Q. Did you form an opinion of him as a bellman during your duty there at Cheshire? A. Yes. Q. Would you tell us what that opinion is and tell us what it is based on? A. Well, he was just not suitable for the job. He was rude to the people when they came in and I could never find him. He would carry a pager, but he would turn it off. I would have people up in the room ready to check out and I couldn't find him. These people who check in at Cheshire, they are well-to-do people, they demand service and they are not above chewing the hell out of you to get it. They would do this to me because I couldn't find him. TRIAL EXAMINER: And you were available? 11 Kahdeman admitted that if a bellman were asleep in the bellstand it would be no great problem to awaken him 842 DECISIONS OF NATIONAL LABOR RELATIONS BOARD THE WITNESS: That is it. Q. (By Mr. Stephan) Did you ever observe Mr. Haider in the midst of temper tantrums' A. Yes, sir. Q. Would you tell the Trial Examiner how those things arose? A. Well, he would usually come in in the morning and it was more important to him to read the newspaper than to help the guests with their luggage If I would ask him to go pick up laundry or do something like this, he stood in the middle of the lobby and he has thrown laundry bags and I don't remember everything, but I just couldn't control him. TRIAL EXAMINER: This went on for a period of several months, is that correct? THE WITNESS: It did. TRIAL EXAMINER: And it didn 't improve, is that correct? THE WITNESS: Right. Haider testified that he reported to work at 7 (he did not know at first that he was supposed to report at 6.45), put on his coat, and reported to the front desk. Between 8 and 9 he would go to the restaurant, get coffee and doughnuts, and report to the bell stand. His objection to the beeper was that he thought the girls used it when he was not around and working in another area to make him "hop around." He did admit that in the summer of 1970 (at the time of the reprimand) he had a hard time with Mr. Prentice and was prepared to have a talk with him and promise to straighten out but Prentice had gone to the hospital. He also admitted reading books and newspapers in the bellstand but stated he had been given permission by Prentice to study there. He also admitted that he had been caught napping in the bellstand and had been "chewed out" by Prentice. C. Conclusions This is not the usual case in which an employer terminates the employment of an employee during an organizational campaign allegedly for his known or suspected union leadership. In such cases the Board will rely on an inference of company knowledge in small plants such as the lodge involved here and will give little weight to allegations of the employee's deficiencies where, as here, they have been tolerated until his union advocacy became known. Even in such cases evidence of company animus toward the union, however meagre, is usually required to support the inference of discrimination. In this case the layoff was occasioned by the demand, made at the request ironically enough of Haider, that the services performed by the bellmen be sharply curtailed and be shifted to other departments. Inevitably and obviously, and I do not find any logic in the General Counsel's argument to the contrary, this would result in a lesser requirement of man hours in the bellman department and a greater demand in another department if the Lodge were to be operated with any pretense of efficiency In such a case it 12 In reviewing this testimony I have considered the fact that Haider 's sleeping and reading in the bellstand did not seriously interfere with his availability On the other hand many employers have an understandable prejudice against sleeping on the job under any circumstances 13 There is nothing in the record to indicate that Haider would not have would be difficult to say that the reduction in itself was discriminatory, particularly when the change was made at the request of the union and the union was advised that it required a reduction in force and acquiesced in it. The sole issue is whether Haider was selected because management suspected him of submitting the complaint. The only thread of evidence to support such a conclusion is the testimony, credited by me, of DeBarry and Brooks that Prentice and Parker told them they thought they knew who the complainant was. They gave no clue as to the identity of the suspect nor of their reasons for their suspicion. On this alone I am asked to conclude that Haider was the suspect and then to conclude that this was the motivating factor in his layoff. It is true that expertise, sometimes used as a substitute for conjecture, can replace evidence in labor law but I doubt that it can be stretched to make a finding of discrimination in the instant case . Here, unlike those cases where an employee engages in union solicitation or other overt activity which must be known at least to other employees, Haider's letter was known only to the union representatives and there is no evidence to show nor any reason why they should have disclosed it to management of Cheshire. Indeed the evidence is that in their only meeting with management to discuss the problem Haider's name was not mentioned. Haider himself did not testify that he discussed the letter with any other employee at any time and, since such testimony would have been welcome to the General Counsel, it must be assumed he did not. I think the 8(a)(3) allegation must be dismissed on this deficiency of proof alone. There is, however, affirmative evidence to support Cheshire. The testimony of not only Prentice and Hall but of four other employees indicates that Haider's appearance and performance left something to be desired and supports the contention that when a layoff was required Haider was the most likely candidate.12 Haider himself did not deny all of the allegations and freely conceded that he was in serious trouble. It is true that these deficiencies were tolerated over approximately a year of employment. But again this is not a case where deficiencies were tolerated until union activity took place. Here a layoff was forced upon Cheshire by the Union and the question of selection was the only problem.13 In view of the testimony concerning Haider's overall job performance I cannot find that his selection was discriminatory nor even arbitrary. The General Counsel argues that evidence of the hiring of other bellmen after Haider's discharge and without offering reinstatement to Haider creates an inference of discrimination.14 But the record of transfers, terminations, and shift changes among the bellmen is too confused to support such a finding. Most of the bellmen were students, as was Haider for a part of the time of his employment, and were shifted about as their school duties permitted. More impressive than General Counsel's Exhibit 5, a record of the hirings and termination from December through March, is the record of the number of hours worked by bellmen from October through March. (Resp. Exh. 3.) This continued in employment had a layoff not been required. 14 There is nothing in the record to show that either Haider or the Union attempted to secure reemployment for Haider under the preferential clause of the contract CHESHIRE LODGE r 843 shows a substantial decline in the hours worked from the 2. Cheshire did not violate Section 8(a)(3). October period through all periods thereafter.15 Upon the foregoing findings, I make the following: RECOMMENDED ORDER CONCLUSIONS OF LAW It is recommended that the complaint be dismissed in its 1. Cheshire did not violate Section 8(a)(1) of the Act. entirety. 15 This record too is not susceptible of determination since the motel holiday variations. business is of necessity a fluctuating one and subject to seasonal and Copy with citationCopy as parenthetical citation