Chandra Lang, Complainant,v.Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionMay 22, 2009
0120081699 (E.E.O.C. May. 22, 2009)

0120081699

05-22-2009

Chandra Lang, Complainant, v. Eric K. Shinseki, Secretary, Department of Veterans Affairs, Agency.


Chandra Lang,

Complainant,

v.

Eric K. Shinseki,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 0120081699

Hearing No. 420-2006-00131X

Agency No. 200L-0520-200510364

DECISION

On March 3, 2008, complainant filed an appeal from the agency's final

order on compensatory damages, dated February 6, 2008, concerning

her equal employment opportunity (EEO) complaint claiming employment

discrimination in violation of Title VII of the Civil Rights Act of 1964

(Title VII), as amended, 42 U.S.C. � 2000e et seq. The appeal is deemed

timely and is accepted pursuant to 29 C.F.R. � 1614.405(a). For the

following reasons, the Commission VACATES the agency's final order.

BACKGROUND

During the period at issue, complainant worked as a licensed practical

nurse (LPN) at the Veterans Affairs Medical Center (VAMC) in Biloxi,

Mississippi. Complainant was terminated during her probationary period.

Believing that her termination was based on her race, complainant filed

an EEO complaint.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing and the AJ held a hearing on February 6, 2007. On

March 19, 2007, the AJ issued a decision finding that complainant was

subjected to racial discrimination.

After determining that the complainant established a prima facie case,

the AJ examined the agency's proffered legitimate, non-discriminatory

reasons for terminating complainant. According to the agency, complainant

had exhibited a pattern of sick leave (SL) abuse since November 2004.

Complainant would take leave in conjunction with her scheduled days

off and/or with previously approved leave or major holidays. The AJ

plainly stated that the agency's reasons were "not believable" for

several reasons.

The AJ noted that the agency's proffered reason was inconsistent with

the letter of termination issued to complainant. The AJ determined

that for most of the dates cited in the termination letter, complainant

had provided a doctor's excuse. Complainant had only five days that

were not covered by a doctor's note and the record revealed that those

absences were related to caring for ill children, migraine headaches and

attending a funeral. Acknowledging that "in some circumstances this

might be sufficient to terminate an individual", the AJ found that in

the instant case the policy was not consistently enforced.

The AJ found that a white employee, with twice as many absences as

complainant and who only provided a reason for one occasion, was not

terminated during the probationary period. The only other employee

who was terminated during the probationary period had more absences

than complainant and had received both verbal and written counselings.

The AJ concluded that complainant's termination was discriminatory.

The AJ ordered the agency to reinstate the complainant, and provide

her with back pay, seniority and other benefits. Complainant was also

awarded $25,000.00 in compensatory damages. Specifically addressing

pecuniary damages, the AJ ordered the agency to pay for complainant's

medical insurance premiums and expenses that were over and above what

complainant would have incurred had she still been an employee of the

agency. Training regarding the relevant EEO laws was also ordered for

the responsible management officials.1

On April 12, 2007, the agency issued a decision fully implementing

the AJ's decision finding discrimination. Thereafter, following the

completion of an investigation of complainant's request for damages, the

agency issued a decision on compensatory damages. In the instant February

6, 2008 decision, the agency reduced complainant's request for $33,187.79

in pecuniary losses to $3,486.14. Complainant filed the instant appeal.

CONTENTIONS ON APPEAL

On appeal, complainant argues that the agency fails to account for

its reduced figure. Complainant contends that in its decision, the

agency generally "discusses ten reasons for disallowing what may be

ten categories of claims" and finds complainant's documentation to

be insufficient. Complainant, however, asserts that the amount of

documentation she submitted supports her claim for health care expenses.

More specifically, with respect to the agency's denial of

expenses incurred for the dependents acquired after her termination

(i.e. complainant's new husband and step-son), complainant argues that

she previously held family health benefits (for herself and two daughters)

and therefore the addition of two members should be irrelevant.

The agency also failed to reimburse complainant for expenses incurred

after she was reinstated to agency employment, but before her FEHB

coverage resumed. Complainant asserts that it was the agency's duty to

ensure her insurance was resumed as soon as possible, because the agency

was obligated to make her "whole."

Complainant also addresses the agency's denial of dental and orthodontic

expenses incurred before she returned to the agency. The agency found

that complainant did not show that such treatments were covered by her

FEHB insurance. However, complainant argues that she did have dental

insurance prior to her termination and it is immaterial whether the

coverage came from her FEHB insurance or a policy obtained through the

union. Complainant contends that if she had not been discriminatorily

removed, she would have been able to continue paying for dental

insurance.

In response to the agency's contention that complainant's documentation

fails to explain which services were covered by her FEHB insurance and

how much the insurance paid for those service, complainant argues that

the agency is in a better position to make such determinations.

Finally, regarding the agency's assertion that complainant's documents

are "disorganized" and seem to include duplicative claims, complainant

states that if the agency brings such documents to her attention she

can explain whether or not they are duplicates.

In response to complainant's appeal, the agency reiterates that the

main reason for the reduction in damages was the lack of sufficient

documentation. The agency contends that complainant has failed to bear

her burden of supporting her request for damages.

For example, regarding the dental coverage, the agency argues there is no

evidence indicating that complainant signed up for supplemental dental

coverage. The agency found, in fact, that complainant had confirmed

with the investigator that while the union offered such coverage, she

had not signed up for it.

ANALYSIS AND FINDINGS

As a preliminary matter, the Commission determines that because

neither the complainant nor the agency is appealing the AJ's finding

of discrimination, we shall not review the AJ's findings on liability.

Moreover, aside from the matter of health benefits, the parties do not

dispute the remedies awarded by the AJ. Consequently, the instant appeal

will only address the issue of lost health insurance benefits.

Complainant asserts that the agency improperly calculated the costs

associated with the loss of health insurance coverage. In order to be

made whole, complainant must be placed in the same position regarding

her share of the medical costs as nearly as possible to the situation

she would have been in if she had not been terminated on August 6,

2005. See Huyck v. Department of Defense, EEOC Appeal No. 01952015

(October 31, 1997). Accordingly, an award of back pay should compensate a

prevailing complainant for loss of health insurance coverage by either:

(1) reimbursing her for health insurance premiums paid to continue in

an agency-sponsored insurance plan or to secure alternative coverage;

or (2) paying her for uninsured medical expenses incurred during the

relevant period up to the amount the agency would have contributed to her

health insurance premiums. See Wrigley v. United States Postal Service,

EEOC Petition No. 04950005 (February 15, 1996).

Based on a review of the testimony, documents and arguments presented

by both complainant and the agency, it appears that the parties have

inadvertently complicated matters by placing their focus on individual

medical services and expenses experienced by complainant during the

relevant time period. Instead of attempting to determine whether

or not a particular service was covered by complainant's insurance,

or what percentage of the cost was paid by the insurance company, the

first inquiry should be if and when complainant had insurance coverage.

During complainant's employment with the agency she had health insurance

coverage through her FEHB, Blue Cross Blue Shield (BCBS). Upon her

discriminatory termination, on August 6, 2005, her coverage by BCBS

ceased. Complainant was unemployed and without insurance from August

6, 2005 until October 31, 2005. At that time, she was hired at Garden

Park Medical center and obtained health insurance from United Healthcare

(United). This coverage continued through her reinstatement at the agency,

wherein her coverage with BCBS resumed. 2

While complainant may seek reimbursement of her uninsured medical expenses

for a portion of the back pay period while also seeking reimbursement

for paid health insurance premiums during another portion of her back

pay period, we note that she is not entitled to reimbursement of both

her uninsured medical costs and her paid health insurance premiums

during the same period. Accordingly, during the period when complainant

did not have any health insurance coverage, she would be entitled to

reimbursement of her uninsured medical costs. In addition, during the

period when complainant paid for her own health insurance, she could

seek reimbursement for the health insurance premiums.

Consequently, the Commission shall remand the matter to the agency for a

supplemental investigation. Specifically, complainant shall submit to the

agency documentation supporting any uninsured medical expenses incurred

between August 6, 2005 and October 31, 2005.3 Complainant is also entitled

to reimbursement for the premiums she paid for her coverage by United from

October 31, 2005 until she was reinstated at the agency on May 18, 2007.

On remand, the complainant shall provide evidence of the premiums she paid

for her health insurance while employed at Garden Park Medical Center.

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, the agency's February

6, 2008 decision regarding compensatory damages is VACATED. The matter

is REMANDED to the agency for a supplemental investigation as set forth

in the ORDER below.

ORDER

Within forty-five (45) calendar days of the date this decision becomes

final, the agency is Ordered to conduct a supplemental investigation

pertaining to complainant's entitlement to health benefits incurred

during the relevant time. The complainant shall submit evidence in

support of her claim, specifically addressing: (1) any uninsured medical

expenses she incurred between August 6, 2005 and October 31, 2005; and,

(2) the premiums paid for coverage under United Healthcare from October

31, 2005 until her reinstatement with the agency. The agency shall then

issue a new final decision on compensatory damages, regarding health

benefits, determining the appropriate payment due to complainant along

with appeal rights.

A copy of the agency's new decision must be sent to the Compliance

Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1208)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington,

DC 20013. The agency's report must contain supporting documentation,

and the agency must send a copy of all submissions to the complainant.

If the agency does not comply with the Commission's order, the complainant

may petition the Commission for enforcement of the order. 29 C.F.R. �

1614.503(a). The complainant also has the right to file a civil action

to enforce compliance with the Commission's order prior to or following

an administrative petition for enforcement. See 29 C.F.R. �� 1614.407,

1614.408, and 29 C.F.R. � 1614.503(g). Alternatively, the complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled "Right to File A Civil

Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 22, 2009

__________________

Date

1 In a separate order, following submissions by both parties, the AJ

awarded complainant $33,570.00 in attorney's fees and $633.52 in costs.

2 Based on the instant record it is unclear when precisely the United

coverage ended and the BCBS began again. While she was reinstated on

May 18, 2007, complainant stated to the investigator that her United

plan was maintained until the end of June 2007.

3 As noted above, complainant is only entitled to reimbursement for

such expenses "up to the amount the agency would have contributed to

her health premiums." See McKinney v. United States Postal Service,

EEOC Petition No. 04980005 (August 5, 1999).

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0120081699

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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