Carolyn B. Sanders, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionMay 25, 2006
01a60941_r (E.E.O.C. May. 25, 2006)

01a60941_r

05-25-2006

Carolyn B. Sanders, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Carolyn B. Sanders v. United States Postal Service

01A60941

May 25, 2006

.

Carolyn B. Sanders,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A60941

Agency No. 4H-390-0029-04

DECISION

Complainant filed an appeal with this Commission from the October 7,

2005 agency decision finding no discrimination.

Complainant, a rural carrier associate, alleged that the agency

discriminated against her on the bases of race (Black) and sex (female)

when she was issued a 7-day suspension, dated December 18, 2003, for

unavailability for duty/unsatisfactory performance.<1> Complainant also

alleged during the investigation that she was sexually harassed.

At the conclusion of the investigation, complainant received a copy of

the investigative report and she requested a decision from the agency.

In its decision, the agency concluded that complainant failed to establish

a prima facie case of race and sex discrimination because she failed to

show that she was treated differently from similarly situated persons

who were not members of her protected groups. The agency noted that

Person A, a male, who was identified by complainant as having received

favorable treatment, was a

regular rural carrier while complainant was a rural carrier

associate. The agency further noted that a rural carrier

associate was a replacement position, was hired primarily

to be leave and off-day replacements for regular carriers,

and was expected to report for duty anytime it was deemed

necessary by management or when the regular carrier was

on an off day or on leave. The agency also concluded in

its decision that complainant failed to establish a prima

facie case of sexual harassment.

The agency further concluded that even if complainant established a

prima facie case of discrimination based on race and sex, the agency

articulated legitimate, nondiscriminatory reasons for its actions and

complainant failed to show that the agency's reasons for its actions

were mere pretext to hide unlawful discrimination. The agency stated

that complainant was disciplined because she was unavailable to carry the

route she was scheduled to carry and that when she reported to work, she

was four hours late, did not complete her route, and returned undelivered

mail to the office.

On appeal, complainant asserts that the Postmaster made two threatening

telephone calls to her home while she was off duty and ordered her to

report to work although she was properly excused from work; that he

took away her right to use emergency leave; that he allowed a White,

male co-worker to call and threaten her; that he told her that postal

policy required her to rent a vehicle which was false; and that he had

never disciplined another employee for a mechanical breakdown. She also

asserts that the Postmaster knew that there was not enough time for her

to complete her route after reporting to work and he should have taken

steps to have the mail delivered. She asserts that her vehicle did not

break down until the day she requested emergency leave.

Generally, complainant can establish a prima facie case of discrimination

by presenting facts that, if unexplained, reasonably give rise to an

inference of discrimination.

Harassment of an employee that would not occur but for the employee's

race, color, sex, national origin, age, disability, religion or in

reprisal is unlawful. A single incident or group of isolated incidents

will not be regarded as discriminatory harassment unless the conduct

is severe. See Burlington Industries v. Ellerth, 524 U.S. 742 (1998).

The Commission's Enforcement Guidance: Vicarious Employer Liability

for Unlawful Harassment by Supervisors, EEOC Notice No. 915.002 (June

18, 1999) identifies two types of such harassment: (1) harassment that

results in a tangible employment action; and (2) harassment that creates

a hostile work environment.

An objectively hostile or abusive work environment exists when a

reasonable person would find it hostile or abusive and the complainant

subjectively perceives it as such. To determine whether a work

environment is objectively hostile or abusive, the trier of fact

must consider all of the circumstances, including the following: the

frequency of the discriminatory conduct; its severity; whether it is

physically threatening or humiliating, or a mere offensive utterance; and

whether it unreasonably interferes with an employee's work performance.

Harris v. Forklift Systems, Inc., 510 U.S. 17, 23 (1993); Enforcement

Guidance on Harris v. Forklift Systems, Inc., EEOC Notice No. 915.002

(March 8, 1994) at 3, 6. Accordingly, harassment is actionable only

if the harassment to which the complainant has been subjected to was

sufficiently severe or pervasive to alter the conditions of complainant's

employment.

In order to prevail on a claim of sex-based harassment, complainant

must show that: (a) complainant was subjected to unwelcome conduct;

(b) the unwelcome conduct was related to complainant's gender; (c)

the harassment had the purpose or effect of unreasonably interfering

with complainant's work performance and/or creating an intimidating,

hostile, or offensive work environment; and (d) some basis exists to

impute liability to the employer (i.e., supervisory employees knew or

should have known of the conduct but failed to take corrective action).

Harris v. Forklift Systems, Inc., 510 U.S. 17 (1993); Meritor Savings

Bank v. Vinson, 477 U.S. 57, 64-65 (1986); 29 C.F.R. 1604.11(a)(d)(1995).

To establish a prima facie case of race or sex discrimination, a

complainant must show the following: (1) complainant was a member of the

protected class; (2) an adverse action was taken against complainant;

(3) a causal relationship existed between complainant's membership in

the protected class and the adverse action; and (4) other employees

outside of complainant's protected class were treated differently.

In a complaint which alleges disparate treatment and there is an absence

of direct evidence of discrimination, the allocations of burdens and

the order of presentation of proof is a three-step process. A claim

of disparate treatment is examined under the three-part analysis first

enunciated in McDonnell Douglas Corporation v. Green, 411 U.S. 792

(1973). For complainant to prevail, he or she must first establish

a prima facie case of discrimination by presenting facts that, if

unexplained, reasonably give rise to an inference of discrimination,

i.e., that a prohibited consideration was a factor in the adverse

employment action. See McDonnell Douglas, 411 U.S. at 802; Furnco

Construction Corp. v. Waters, 438 U.S. 567 (1978). Next, the agency

must articulate a legitimate, nondiscriminatory reason for its actions.

See Texas Department of Community Affairs v. Burdine, 450 U.S. 248, 253

(1981). If the agency is successful in meeting its burden, complainant

must prove, by a preponderance of the evidence, that the legitimate reason

proffered by the agency was a pretext for discrimination. Id. at 256.

Although the initial inquiry in a discrimination case usually focuses

on whether complainant has established a prima facie case, the prima

facie inquiry may be dispensed with when the agency has articulated a

legitimate, nondiscriminatory reason for its actions. In such cases,

the inquiry shifts from whether complainant has established a prima

facie case and proceeds to the ultimate issue of whether complainant has

shown by a preponderance of the evidence that the agency's actions were

motivated by discrimination. See United States Postal Service Board of

Governors v. Aikens, 460 U.S. 711, 713-714 (1983); Hernandez v. Department

of Transportation, EEOC Request No. 05900159 (June 28, 1990).

In her affidavit, complainant stated that she was issued discipline

although she called the attendance center as required. She also stated

that management allowed members not of her protected classes to do what

she had done without consequence and that postal records over the past

10 years proved that other employees were not disciplined for similar

incidents. She further stated that all other employees knew that the

issuance of discipline for a vehicle break down had not happened to

anyone before in the Canton Post Office. Complainant stated also that

she did not receive a pre-disciplinary discussion prior to being issued

the suspension and that she had never received any discipline before.

She stated that Person A, a White male, was treated differently than

she was.

Complainant also stated in her affidavit that the Postmaster continually

asked her to go to his office after all employees were gone and that he

called her at home, asked if he could come to her house, pick her up,

and bring her to work. She stated that she did not discuss her concerns

about the Postmaster with her co-workers because she was too embarrassed

and she was afraid she would be disciplined. Asked in her affidavit

whether she had informed the Postmaster that his conduct was offensive,

complainant responded affirmatively and stated that she had told the

Postmaster that she preferred that someone accompany her when he called

her into his office. Complainant also stated that the Postmaster has

since returned to his original post office.

The Postmaster's affidavit is contained in the record. The Postmaster

stated therein that complainant was the substitute carrier assigned to

Person A's route and that she was required to work when Person A took

leave. He further stated that Person A had requested leave in advance

for December 1, 2003, and the leave was approved. The Postmaster stated

that complainant had car problems on the Saturday prior to December 1,

2003, and that she was required to furnish a vehicle. The Postmaster also

stated in his affidavit that there was a pre-disciplinary investigation.

The Postmaster stated that complainant was unavailable to carry the route

for which she was scheduled; that when she reported to work, she was four

hours late; that she did not complete her route; and that she returned to

the post office with undelivered mail. Asked in his affidavit whether

complainant had prior discipline such that the seven-day suspension was

progressive in nature, the Postmaster stated that in his 26 years, he had

not known anyone to �pull such a stunt.� He stated that he became aware

of complainant's allegations of sexual harassment during the processing

of her EEO complaint and that she raised the allegations to cover her

poor performance and unacceptable behavior.

The record contains the December 18, 2003 notice of a seven-day

paper suspension in which the Postmaster charged complainant with

unavailability for duty/unsatisfactory performance. The Postmaster stated

in complainant's suspension notice that on December 1, 2003, complainant

telephoned and reported her inability to report for duty due to mechanical

problems with her vehicle. He also stated that complainant was aware

of mechanical problems with her vehicle prior to December 1, 2003.

The Postmaster stated that he contacted the regular rural carrier who

reported for duty and cased the route until the regular rural carrier had

to leave at approximately 10:30 a.m. He stated further in the suspension

notice that he contacted complainant again and instructed her to rent

a car if necessary in order to perform her assigned duties and deliver

the mail.

The Postmaster also stated in complainant's suspension notice that

complainant reported for duty at approximately 12:00 p.m., finished

casing the route, and delivered a portion of the route but failed to

complete delivery of all the available mail for that day. The Postmaster

stated that when complainant was later questioned concerning the incident,

complainant stated that she thought it was unreasonable of the Postmaster

to require complainant to rent a car to deliver the route. He further

stated that complainant refused to accept any responsibility for her

actions and did not express any regret or remorse for her actions and

that her lack of a valid explanation and/or remorse for her actions

was unacceptable. Complainant's suspension notice reflects that rural

carrier associates were hired primarily to be leave and/or off-day

replacement for the regular carrier assigned to the route and that

rural carrier associates were expected to report for duty anytime it was

deemed necessary by management or when the regular carrier was either

on an off-day or on leave. The Postmaster also stated in complainant's

suspension notice that complainant was aware of the commitments that

she made when she was hired as a rural carrier associate, that her

unavailability for duty affected service to customers, and that her

failure to satisfactorily complete her assigned delivery duties on

December 1, 2003, caused the delay of approximately 220 pieces of mail

to customers.

The record reflects that on January 24, 2004, Person B, a female

rural letter carrier, was issued a notice of seven-day suspension for

unavailability for duty/unsatisfactory performance on January 22, 2004.

The suspension was issued by Supervisor A, with the Postmaster concurring.

The suspension notice reflects that Person B had reported mechanical

difficulties with her delivery vehicle on December 30, and December 31,

2003, and on January 2, 2004. The suspension notice also reflects that

Supervisor A directed Person B to rent a vehicle if necessary in order

to deliver the mail and that Person B refused. There are no other

suspension notices in the record.

The record contains the November 7, 2003 request of Person A for leave

from 9:00 a.m. to 6:30 p.m. on December 1, 2003. The leave request

reflects that it was approved by Supervisor A on November 7, 2003.

The record does not indicate that complainant, who appears to have worked

as a rural carrier associate for at least nine years, had ever requested

emergency leave prior to December 1, 2003, because of a breakdown of her

delivery vehicle or vehicle problems or that she was previously issued

any discipline.

The Commission notes that, because this is an appeal from an agency

decision issued without a hearing pursuant to 29 C.F.R. � 1614.110(b),

the agency's decision is subject to de novo review by the Commission.

See 29 C.F.R. � 1614.405(a).

As an initial matter, the Commission finds, contrary to complainant's

assertions on appeal, that the investigation of the complaint was

adequate. The report of investigation contains sufficient information

upon which to determine whether or not the suspension was the result of

an unlawful discriminatory motive. See 29 C.F.R. � 1614.108.

The Commission finds that complainant failed to establish a prima facie

case of sex-based harassment. Accepting complainant's statements as

true and considering all of the evidence in the light most favorable to

complainant, the Commission cannot find that the conduct which allegedly

occurred or the conditions at work were so severe and pervasive so as

to have altered the conditions of complainant's employment and created a

hostile work environment. Although complainant was issued discipline by a

supervisor which constitutes a tangible employment action, complainant has

failed to show that a causal relationship existed between the discipline

that she was issued by a supervisor, the Postmaster, and her protected

classes.

We also find that complainant failed to establish a prima facie case of

race or sex discrimination. She failed to show that others not of her

race or sex who were similarly situated were treated differently than

she was treated or that there was a causal nexus between the suspension

and her protected classes.

Assuming without finding that complainant has established a prima

facie case, the agency has articulated legitimate, nondiscriminatory

reasons for suspending complainant for her actions on December 1, 2003.

The ultimate burden that the agency intentionally discriminated against

complainant remains at all times with complainant. Reeves v. Sanderson

Plumbing Products, Inc., 530 U.S. 133, 143 (2000). Complainant has not

shown that the agency's actions were motivated by discriminatory animus.

The agency's finding of no discrimination is AFFIRMED.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which

to file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 25, 2006

__________________

Date

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days after it was mailed. I certify

that this decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

__________________

Date

______________________________

1The agency dismissed the basis of retaliation in an April 14,

2004 letter accepting her complaint for investigation. The agency

found that the claim of retaliation failed to state a claim under 29

C.F.R. �1614.107(a)(1) because complainant did not engage in any prior

protected activity. Complainant has not raised the agency's dismissal

on appeal and does not claim that she engaged in prior, protected EEO

activity. Nevertheless, to the extent that the instant appeal includes an

appeal from the dismissed retaliation claim, we find that the retaliation

claim was properly dismissed by the agency because complainant has not

shown that she engaged in any prior protected activity.