Carmen M. Kaplan, Appellant,v.Donna E. Shalala, Secretary, Department of Health and Human Services (National Institute of Health),) Agency.

Equal Employment Opportunity CommissionSep 7, 1999
01973576 (E.E.O.C. Sep. 7, 1999)

01973576

09-07-1999

Carmen M. Kaplan, Appellant, v. Donna E. Shalala, Secretary, Department of Health and Human Services (National Institute of Health),) Agency.


Carmen M. Kaplan v. Department of Health and Human Services

01973576

September 7, 1999

Carmen M. Kaplan, )

Appellant, )

) Appeal No. 01973576

v. ) Agency No. NIH-120-94

) Hearing No. 120-95-6767X

Donna E. Shalala, )

Secretary, )

Department of Health )

and Human Services )

(National Institute of Health),)

Agency. )

______________________________ )

DECISION

Appellant filed an appeal with this Commission from a final decision of

the agency concerning her complaint of unlawful employment discrimination,

in violation of Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq., and the Age Discrimination in Employment Act

(ADEA) of 1967, as amended, 29 U.S.C. �621 et seq. Appellant alleges

discrimination based upon her sex (female), national origin (Puerto

Rican), race (Hispanic), age (DOB: 12/2/48), and reprisal (prior EEO

activity) when: (1) a co-worker, rather than appellant, was promoted in

January, 1993; (2) her request for promotion in July, 1993 was denied;

(3) she received a Memorandum of Admonishment dated September 10, 1993;

(4) her office was moved from the fifth to the second floor on or about

September 30, 1993; and (4) she received a performance appraisal of

"Minimally Satisfactory" rather than "Excellent" on October 29, 1993.

The appeal is accepted in accordance with EEOC Order No. 960.001.

On November 22, 1993, appellant filed a Complaint alleging discrimination

as referenced above. Appellant's complaint was accepted for processing.

Following an investigation, appellant requested a hearing before an

EEOC Administrative Judge (AJ). An administrative hearing took place

on April 23, 1993 and May 17, 1993. On December 30, 1996, the AJ issued

her decision and recommended a finding of no discrimination with respect

to all issues. The agency subsequently adopted the AJ's recommended

decision. It is this agency decision which the appellant now appeals.

The AJ reviewed the entire record and assessed the witnesses' credibility

at the hearing and made the following findings of fact: At all times

relevant to this matter, appellant was employed as Chief of the Space

Acquisition Branch in the Division of Space and Facilities Management

(DSFM), Office of Research Services (ORS), National Institutes of Health.

Through March, 1993, the then-Deputy Director (white, male, DOB 1/17/46,

no prior EEO activity) (DD) supervised appellant's work. After March,

1993, the Director of DSFM (S1) became appellant's supervisor.

The record reveals that on July 13, 1992, S1 wrote a memorandum to DD

about errors that had been identified in a report submitted by appellant.

In that memorandum, S1 set a deadline of September 15, 1992 for the

submission of a corrected report. The new report was not submitted on

time and S1 sent appellant a memorandum accusing her, inter alia, of

"gross mismanagement."

On October 6, 1992, appellant received a performance evaluation rating of

"Fully Successful." DD had originally rated appellant as excellent,

however, S1 lowered the rating because of his dissatisfaction with

appellant's work on the report referenced above. On October 30, 1992,

appellant contacted an EEO counselor to file an informal complaint of

discrimination with respect to the performance evaluation. On November

24, 1992, S1 raised appellant's evaluation to the level originally

recommended by DD. The AJ determined that S1 knew of the 1992 EEO

complaint no later than mid-November, 1992 while at a management

retreat.

The AJ also determined that S1 stated to appellant that he had once

been engaged to a Puerto Rican woman and that he was glad he had not

married her because when he later saw her "she had gotten fat like her

mother."<1>

At the end of March, 1993, S1 replaced DD as appellant's supervisor.

However, DD provided appellant a progress review at that time which

indicated that appellant was working at the "Fully Successful" level but

that there continued to be a need for improvement in lease management,

management fund reports, use agreements, standard operating procedures,

and efficient utilization of staff. DD also testified that appellant's

performance was "just barely within fully satisfactory."

In late May, 1993, S1 also rated appellant "Fully Successful," but

noted a need for improvement in the areas of timeliness and accuracy

of policy advice, oversight and follow-up on completion of projects,

and the efficient and effective use of staff.

In July, 1993, upon learning that another supervisor (C1) (Black, male,

DOB: 9/1/49, no information regarding prior EEO activity) had been

promoted from GS-13 to GS-14, appellant approached S1 and requested a

promotion. S1 testified that he promoted C1 in part because he was an

engineer as well as an architect. In addition, S1 testified that C1 had

taken over much of the lease acquisition activity that had been intended

to be handled by the Space Acquisition Branch. Appellant testified that

she was handling the leasing responsibilities of her branch and had also

taken on certain duties of the Space Management Branch.

On July 31, 1993, S1 sent appellant a letter of concern because she had

missed, by one day, a June 22 deadline, for submission of a title search.

Appellant testified that the delay was attributable to the title insurance

company and ultimately did not delay the settlement on the property

in August. On August 31, 1993, appellant contacted an EEO counselor

regarding her non-promotion and S1's accusations of poor management.<2>

On September 10, 1993, S1 issued appellant a Memorandum of Admonishment

which advised her that she was currently working at a less than

satisfactory level. The memorandum listed eight projects that appellant

had failed to complete in a satisfactory manner. S1 also advised

appellant that he was implementing three organizational changes: (1)

suspension of the alternative work schedule for everyone in appellant's

branch; (2) suspension of appellant's outside activities; and (3)

relocation of appellant's branch's offices from the fifth floor to the

second floor. S1 indicated that he was moving appellant's branch to the

second floor in order to provide closer oversight. The record revealed

that the move to the second floor did not bring any increased supervision

or oversight. In addition, the evidence established that the working

conditions for appellant's branch were substantially reduced by moving

to the second floor.

Appellant argued in a response memorandum and at the hearing that: (1)

S1 failed to recognize that the resolution of many issues depended on

individuals or events outside her control; (2) S1 mis-characterized the

facts; and (3) many of S1's deadlines were unrealistic. S1 attributed

the problems to appellant's unresponsiveness to direction, simple failure

to follow through promptly on her responsibilities, and a pattern of

making excuses and blaming others for her own failings.

The record revealed that, in 1993, S1 issued letters of concern to

one white male, two Black females, two Black males, and one white

female.<3>

On September 14, 1993, S1 gave appellant a performance rating of

"Minimally Satisfactory" for the evaluation period of April 1 through

September 30, 1993. The reviewing official (RO) (white, male, over 40,

no information on prior EEO activity), Associate Director of the Office

of Research Services, approved the evaluation on October 15, 1993.

In addition, DD concurred with the "Minimally Satisfactory" rating.

While appellant alleged that S1 told her that he was aware of her EEO

contact in early September, 1993, the AJ determined, based on the

credibility of the testimony and the documentary evidence, that S1 knew

appellant filed an EEO complaint as early as October 4, 1993. However,

the preponderance of the evidence did not support the contention that

S1 knew of the EEO contact prior to that time.

Appellant was placed on a Performance Improvement Plan (PIP) on November

17, 1993. On November 24, 1993, appellant filed a grievance with respect

to the PIP. The grievance examiner found S1 to be an "efficiency-zealous

manager" and appellant to be very candid and outspoken. According to

the examiner, both parties contributed to the dispute. The examiner

decided to raise appellant's rating from "Minimally Satisfactory" to

"Fully Successful."

AJ's Recommended Decision

Non-Promotion

The AJ determined that appellant failed to establish a prima facie case of

discrimination with respect to the non-promotion issues. Specifically,

the AJ did not find appellant and C1 similarly situated because they

encumbered positions in different classification series. In addition,

the record indicated that others in C1's series and job title (architect)

were graded at the GS-14 level and that an independent personnel official

supported the upgrade. The AJ also noted that since C1 was less than one

year younger than appellant there was no inference of age discrimination.

In addition, the AJ noted that no one who held appellant's position

and job series was upgraded to a GS-14 during the relevant time period.

The AJ also determined that appellant failed to dispute S1's assertion

that appellant needed to obtain a warrant prior to becoming eligible for

an upgrade. The AJ found nothing in the circumstances of appellant's

request for a promotion, in July, 1993, to suggest that her race,

national origin, sex, age, or prior EEO activity were the bases for

not being promoted. While the record indicated that S1 was aware of

appellant's prior EEO activity in October, 1992, the AJ determined that

the chronology of events did not indicate that the EEO activity in 1992

was a triggering event for appellant's non-promotion in July, 1993.

Admonishment, Office Move, Performance Evaluation

The AJ found that appellant failed to establish a prima facie case

of discrimination with regard to the September 10, 1993 Memorandum of

Admonishment, the movement of her office and her subsequent performance

evaluation. Specifically, the AJ noted that appellant failed to

present any comparative evidence of similarly situated individuals,

outside appellant's protected classes who were treated more favorably

than appellant. With respect to the claim of reprisal, the AJ found that

the preponderance of the evidence supported the fact that S1 became aware

of appellant's August, 1993 EEO contact no later than October 4, 1993.

However, the record did not support a finding of knowledge prior to

that date. Accordingly, since the alleged adverse actions all took

place prior to October 4, 1993, the record did not establish a prima

facie case of reprisal. In addition to the above, the AJ noted that

appellant failed to present any evidence which indicated that S1 acted

with discriminatory motives.

After a careful review of the entire record, including arguments and

evidence not specifically addressed in this decision, the Commission finds

that, in all material respects, the AJ accurately set forth the relevant

facts and properly analyzed the case using the appropriate regulations,

policies, and laws. Based upon the evidence of record, the Commission

discerns no basis to disturb the AJ's finding of no discrimination.

We find that appellant's assertion on appeal that the AJ erred in failing

to address a hostile work environment claim is without merit. Appellant

failed to raise a hostile work environment claim at the time the issues

were framed during the EEO process. In addition, appellant, represented

by counsel at the hearing, failed to object to the issues as articulated

by the AJ at the hearing. Appellant did not raise such a claim until

the end of the hearing. Accordingly, we find that the AJ was proper

in failing to address such a claim since it was never properly alleged

by appellant. We also find that, with the exception of this argument,

nothing proffered by appellant differs significantly from the arguments

raised before, and given full consideration by the AJ. Accordingly,

it is the decision of the Equal Employment Opportunity Commission to

AFFIRM the agency's final decision finding no discrimination.

STATEMENT OF RIGHTS -- ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. � 1614.407.

All requests and arguments must bear proof of postmark and be submitted to

the Director, Office of Federal Operations, Equal Employment Opportunity

Commission, P.O. Box 19848, Washington, D.C. 20036. In the absence of

a legible postmark, the request to reconsider shall be deemed filed on

the date it is received by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. � 1614.604(c).

RIGHT TO FILE A CIVIL ACTION (S0993)

It is the position of the Commission that you have the right to file

a civil action in an appropriate United States District Court WITHIN

NINETY (90) CALENDAR DAYS from the date that you receive this decision.

You should be aware, however, that courts in some jurisdictions have

interpreted the Civil Rights Act of 1991 in a manner suggesting that

a civil action must be filed WITHIN THIRTY (30) CALENDAR DAYS from the

date that you receive this decision. To ensure that your civil action

is considered timely, you are advised to file it WITHIN THIRTY (30)

CALENDAR DAYS from the date that you receive this decision or to consult

an attorney concerning the applicable time period in the jurisdiction

in which your action would be filed. If you file a civil action,

YOU MUST NAME AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE

OFFICIAL AGENCY HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS

OR HER FULL NAME AND OFFICIAL TITLE. Failure to do so may result in

the dismissal of your case in court. "Agency" or "department" means the

national organization, and not the local office, facility or department

in which you work. If you file a request to reconsider and also file a

civil action, filing a civil action will terminate the administrative

processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court

appoint an attorney to represent you and that the Court permit you

to file the action without payment of fees, costs, or other security.

See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. �

2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��

791, 794(c). The grant or denial of the request is within the sole

discretion of the Court. Filing a request for an attorney does not

extend your time in which to file a civil action. Both the request and

the civil action must be filed within the time limits as stated in the

paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

9/7/99

_______________ __________________________________

DATE Carlton M. Hadden, Acting Director

1However, without more, the AJ could not conclude that this comment

established an animus toward Puerto Ricans, women or toward appellant in

particular, on those bases.

2When she initially met with her counselor in October, 1993, appellant

raised additional matters.

3There is no information regarding the circumstances surrounding the

issuance of these letters or the EEO history, if any, of the recipients.