Borden, Inc.Download PDFNational Labor Relations Board - Board DecisionsFeb 12, 1970181 N.L.R.B. 109 (N.L.R.B. 1970) Copy Citation BORDEN, INC. 109 Borden , Inc. and Sales Drivers and Helpers, Local Union No. 274, International Brotherhood of Teamsters , Chauffeurs, Warehousemen and Helpers of America . Case 28-CA-1813 February 12, 1970 DECISION AND ORDER By MEMBERS FANNING, BROWN, AND JENKINS On October 7, 1969, Trial Examiner Herman Corenman issued his Decision in the above-entitled proceeding, finding that the Respondent had engaged in and was engaging in certain unfair labor practices and recommending that it cease and desist therefrom and take certain affirmative action, as set forth in the attached Trial Examiner's Decision. Thereafter, the Respondent filed exceptions to the Decision and a supporting brief, and the General Counsel filed an answering brief. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its powers in connection with this case to a three-member panel. The Board has reviewed the rulings of the Trial Examiner made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Trial Examiner's Decision, the exceptions and briefs, and the entire record in the case, and hereby adopts the findings,' conclusions, and recommendations of the Trial Examiner. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the Recommended Order of the Trial Examiner, and hereby orders that the Respondent, Borden, Inc., Phoenix, Arizona, its officers, agents, successors, and assigns, shall take the action set forth in the Trial Examiner's Recommended Order. referred to as the Board), by the Regional Director for Region 28, issued a complaint on February 28, 1969, against Borden, Inc ' (herein referred to as Borden or the Respondent). The complaint alleges that the Respondent, in violation of Section 8(a)(5) and 8(a)(1) of the Act, unilaterally changed the terms and conditions of employment of its retail and wholesale drivers and entered into individual agreements with its drivers, in derogation of the Union's representative status without complying with Section 8(d) of the Act; unilaterally and without affording the Union an opportunity to bargain, changed its operations by purporting to change the status of employee drivers to independent contractors; unilaterally entered into individual agreements with its driver-employees purporting to change their status from employees to independent contractors without notice to or consultation with the Union and without affording the Union an opportunity to bargain regarding the effect of such unilateral changes upon rates of pay, wages, hours of employment and other conditions and terms of employment; unilaterally eliminated the routes of employee-drivers and transferred employees to less desirable routes because they failed and refused to bargain individually with the Respondent,. and thereby caused three employee-drivers, namely Carl Paige, Robby Burleson, and James Owen, to terminate their employment;' and continues to threaten its driver-employees with termination of employment if they fail or refuse to bargain individually with respect to terns and conditions of employment purporting to change their status from driver-employees to that of independent contractors. Pursuant to notice, a hearing was held before me in Phoenix, Arizona, on April 29 and 30, and May 1, 2, 7, 8, and 9, 1969. All parties were present and represented by counsel. They were afforded full opportunity to be heard, to introduce evidence relevant to the issues, to examine and cross-examine witnesses, to present oral argument, and to file briefs. Oral argument was waived. Briefs have been filed with me by counsel for the General Counsel, the Union, and the Respondent, and they have been carefully considered. Upon the entire record in the case, and from my observation of the witnesses and their demeanor while testifying, I make the following: FINDINGS OF FACT 1. BUSINESS OF RESPONDENT -We note the following minor error in the Trial Examiner's Decision which in no way affects the result in this case . The Trial Examiner found that during the July 8, 1968, meeting between the Union and the Respondent , Union Representative Case requested the terms of the vendor agreement and was denied them , whereas the record shows only that the terms were not provided and does not reveal whether or not Case made a request for them at that meeting TRIAL EXAMINER'S DECISION STATEMENT OF THE CASE HERMAN CORENMAN, Trial Examiner: Upon the charge filed December 17, 1968, by Sales Drivers and Helpers Local Union No. 724, International Brotherhood of Teamsters, Chauffeurs and Helpers of America (hereinafter referred to as the Union), the General Counsel of the National Labor Relations Board (herein The Respondent is a corporation created under the laws of the State of New Jersey It is engaged in the processing and distribution of dairy products in numerous plants and facilities in a number of states throughout the United States, including an operation in Phoenix, Arizona, where it processes, distributes, and sells dairy products to retail and wholesale customers throughout the Phoenix metropolitan area and its environs. During the last 12-month period, the Respondent, in the course and conduct of its business operations, processed, sold, and distributed products valued in excess of $500,000, and purchased and received goods and materials valued in The complaint was amended at the hearing to show the correct name of the Respondent to be Borden, Inc. 'Par 12 (f) of the complaint was amended at the hearing to specify Carl Paige, Robby Burleson, and James Owen as drivers who were caused to terminate their employment with the Respondent 181 NLRB No. 19 110 DECISIONS OF NATIONAL LABOR RELATIONS BOARD excess of $50,000 at its operations in Phoenix„ Arizona, from points outside the State of Arizona. I find, upon the basis of the foregoing, that the Respondent is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. II. THE LABOR ORGANIZATION The Union is a labor organization within the meaning of Section 2(5) of the Act. 111. THE UNFAIR LABOR PRACTICES A. Preliminary Statement of Fact The Respondent is one of a number of employers comprising a multiemployer group which over the years has had contractual relationships with the Union On June 13, 1968, the Respondent, as a member of this multiemployer group, entered into a renewal contract with the Union covering, among other employees, the retail and wholesale route drivers. No mention was made to the Union during the course of contractual negotiations that the Respondent was going to go "vendor" or "owner operator." The contract covering wages, hours, and working conditions was for a term extending from May 1, 1968, to April 30, 1971. During the summer of 1968, the Respondent converted many of its wholesale and retail routes to a system pursuant to which it considered the drivers to be independent contractors. In the process, the Respondent completely ignored the union contract terms with respect to the wages, hours, and working conditions of the drivers who manned these wholesale and retail routes. For example, the contract provided that retail route drivers would be compensated on a stipulated commission basis and that the wholesale route drivers would be compensated on an hourly rate of pay with a guaranteed workweek and time and a half for hours over 40 in a 5-day workweek. The contract also provided for a vacation allowance, 'health insurance, seniority, grievance procedure, and other typical collective-bargaining provisions. Under the new system established by the Respondent on several retail and wholesale routes beginning in July 1968 the Respondent presumed the drivers under the new system to be independent contractors within the meaning of Section 2(3) of the Act ' On this assumption, those drivers were deprived by the Respondent of the contract benefits and instead were dealt with under a plan which purported to treat them as though they were independent contractors .I Their relationship to the Respondent will be set forth in greater detail later in this decision. The retail driver who became a vendor was no longer to be compensated on the contractual commission basis, etc.; the wholesale driver who became a vendor was no longer to be paid the stipulated contractual wage, etc. Instead, both types of vendors were to purchase dairy products from the Respondent at prices set by the Respondent. The wholesale vendors were required to deliver the products to wholesale purchasers on their routes at prices set by the Respondent. The retail vendors were to deliver the dairy products to households on their routes at suggested list prices from which they were permitted to deviate. The difference between the purchase price and the selling price was to be the vendor's gross profit His net profit would be determined after deducting his expenses of operation; namely, after deducting cost of truck operations, insurance , taxes, depreciation, etc. It is admitted by the Respondent that the conversion of the retail and wholesale routes from the system of employee route drivers to vendor was undertaken without complying with the provisions of Section 8(d)(1), (2), (3), and (4) of the Act 5 The Respondent, while conceding that it did not comply with Section 8(d)(1), (2), (3), and (4) of the Act before converting these routes from employee routes to vendor routes asserts it was not required to do so because the individuals, whether former employees or newly engaged from the outside, were true independent contractors within the meaning of the Act. Therefore, asserts the Respondent, the terms of the contract were not modified by this action because, as independent contractors, they were not covered by the contract. The General Counsel contends that this new relationship between these vendors and the Respondent has not abrogated the employee status of the vendors; hence, the Respondent by treating them as excluded from the contractual unit, and in depriving them of the contract terms, thereby violated Section 8(d) of the Act and refused to bargain in violation of Section 8(a)(5) of the Act The General Counsel further contends that even if it were to be assumed arguendo that the vendors were in fact independent contractors, the Respondent in any event violated Section 8(a)(5) of the Act in contracting out unit work without first bargaining in good faith with the Union on its decision to contract out such work and with respect to its impact on employees affected by the subcontracting. The Respondent asserts that it performed its legal bargaining duty under the Act before subcontracting and that the Union assented to its action beforehand. There is no claim that the action of the Respondent in converting the routes from the driver system to the vendor system was inspired by antiunion motives. The Respondent contends, and it is not disputed, that it inaugurated the vendor system in its Phoenix operations in the hope and expectation of placing the Phoenix operations on a more profitable basis, or in any event, in the hope of diminishing its loss position 'Sec 2(3) of the Act defines the term "employee" and specifies that it "shall not include any individual having the status of an independent contractor .11 'Under the new relationship , these drivers are frequently referred to as vendors, distributors , or owner-operators 'The provisions state Provided, That where there is in effect a collective -bargaining contract covering employees in an industry affecting commerce , the duty to bargain collectively shall also mean that no party to such contract shall terminate or modify such contract , unless the party desiring such termination or modification - (1) serves a written notice upon the other party to the contract of the proposed termination or modification sixty days prior to the expiration date thereof, or in the event such contract contains no expiration date, sixty days prior to the time it is proposed to make such termination or modification, (2) offers to meet and confer with the other party for the purpose of negotiating a new contract or a contract containing the proposed modifications, (3) notifies the Federal Mediation and Conciliation Service within thirty days after such notice of the existence of a dispute, and simultaneously therewith notifies any State or Territorial agency established to mediate and conciliate disputes within the State or Territory where the dispute occurred , provided no agreement has been reached by that time, and (4) continues in full force and effect, without resorting to strike or lockout, all the terms and conditions of the existing contract for a period of sixty days after such notice is given or until the expiration date of such contract , whichever occurs later BORDEN , INC. 111 B. Respondent 's Decision To Convert Route Drivers to Vendors About the time of the negotiation of the collective-bargaining agreement, June 13, 1968, the Respondent, in an economy move, among other changes, rearranged delivery schedules and routes to eliminate overtime work by the wholesale route drivers, and as a consequence the wholesale route drivers found their weekly earnings reduced. Wholesale route driver John Kiener approached general manager, Jack de Cordova, in late June 1968 and lamented this loss of overtime pay Kiener inquired if there was a chance to make overtime, otherwise he was going to look for another job. Mr de Cordova replied that the only answer was for the Respondent to sell the routes This suggestion by de Cordova to Kiener aroused some discussion among the wholesale route drivers which was communicated to Mr. Vernon Case, the Union's secretary and treasurer and business manager. Mr. Case posted a notice on the plant bulletin board on a date prior to July 8, 1968, notifying the wholesale route drivers that there would be a meeting at the union hall on July 10, 1968, to discuss the vendor question. Unable to make contact with union representative Case on July 3, 1968, Mr. Jack de Cordova,' general manager of the Respondent's Phoenix operations, on July 8, phoned Mr Case and requested a meeting with him that same morning to discuss the Respondent's plans to convert wholesale and retail routes to a vendor system.' The meeting between de Cordova and Case was held at the Union's office in Phoenix on July 8, 1968.8 Wholesale Route Manager Harry Sandler accompanied de Cordova. Mr. de Cordova told Case of his conversation with Keener which was now being discussed by other drivers Mr. de Cordova stated his opinion that the drivers could do a better job and with more volume under a vendor system, particularly with respect to the outlying routes in the Phoenix suburbs Case inquired if the Respondent had plans on compelling the men to take vendor routes. Mr. de Cordova replied there was no specific plan and transfers would be individually handled as they arose. When Case inquired what was going to happen to the men who had been with the Respondent for many years, de Cordova replied that they would get their routes if they wanted them. Case asked if Borden was going to do it like Carnation had done it. De Cordova told him the plans were to start in the outlying routes which would be sold first. Mr de Cordova told Mr. Case that the drivers would not have pension or health and welfare as vendors. Although Case made a request for the same, Mr de Cordova did not provide the terms of the vendor agreement. 'Mr de Cordova, who transferred to the Phoenix operation from Abilene, Texas, in February 1968, was of the opinion that the vendor system would result in improved earnings for both driver and the Respondent He had had previous experience with the vendor system and had installed it at other operations of the Respondent 'Mr Case was no stranger to the vendor system controversy His union in December 1966 had filed charges with the Board against the Carnation Company for similar conduct in setting up a vendor system, allegedly in violation of Sec 8(aX5) of the Act The Trial Examiner' s decision in Carnation Company had issued March 4, 1968, finding that Carnation's conversion of the drivers to vendors violated Sec. 8 (a)(5) The Board's decision at 172 NLRB No 215, issued September 6, 1968, also finds the 8(ax5) violation '1 credit Mr de Cordova's testimony that this meeting was held July 8, 1968 Mr Case's testimony that the meeting was held on July 17 is not credited Mr Case was unsure as to when the meeting occurred, at one Case inquired about the men's life insurance and de Cordova told him they could convert it Referring to de Cordova's plans to convert to the vendor system, Case told de Cordova, "It is your business. If you want to sell your routes, there is nothing that I know of we can do about it."' Case was unable to recall what he said in opposition to the vendor plan, but he testified that he did oppose it and that he did not agree to it Case did not request another meeting. Neither did de Cordova. De Cordova testified in substance that although Case did not expressly agree to the Respondent's plan, he did not express disagreement. On July 10, 1968, Case presided at the previously scheduled special meeting of the wholesale drivers At that meeting he urged the men to stick together and not buy routes. The men voted that they would not buy the routes Case met with the retail drivers at the regular union monthly meeting on July 17, 1968, urging them not to buy the routes They voted not to. Case heard no more from de Cordova after the July 8 meeting above described On October 16, 1968, Case sent a letter to de Cordova as follows- Some time ago it came to my attention that your Company was going to follow in the footsteps of the Carnation Company by "selling" routes and equipment to individual drivers and causing them to perform their work under different wages, hours, and working conditions than those called for in the labor agreement now in effect. The Union emphatically disapproves of such conduct and considers it violative of the labor agreement and the labor law On the theory that you may have commenced these unilateral changes solely because of economic conditions, the Union is prepared to sit down and negotiate modifications to the existing labor agreement with the hope that litigation can be avoided, labor strife can be minimized, and the economic problem be better dealt with The Union proposed that the negotiations should first deal with retail route deliveries and the employees involved in that phase of the operations. You should understand that the Union believes that the employees induced by you to become would-be "owner-operators" remain employees. It is the Union's intention that they shall continue to be employees. However, generally speaking, the Union is willing to attempt to negotiate contract terms based somewhat on the idea that greater responsibility shall be borne by the individual drivers in the sale of the product and the upkeep of the equipment. Neither this letter, nor its offer to enter into negotiations, nor the actual engaging in negotiations shall be considered a waiver of, or acquiescence in, the contract violations which the Company has already engaged in. The Union respectfully demands that negotiations commence within ten (10) days from the date of this letter On October 23, 1968, de Cordova replied by letter as follows- point testifying July 15, at another point testifying that it was July 17, whereas his signed statement to the Board agent stated that it took place prior to July 17. 'The quote is from de Cordova's testimony which I credit 112 DECISIONS OF NATIONAL LABOR RELATIONS BOARD I have your letter of October 16, and frankly it greatly surprises me. In view of the facts and circumstances of which you are well aware and which have existed for several months, your letter on the subject coming at this late date is indeed a surprise However, in order to give the contents of your letter the fullest consideration I am referring it to our Houston office I will communicate with you about this further at a later date. On November 6, 1968, Case replied by letter as follows. In reply to your letter of October 23, 1968, we feel that this Local Union should have been notified as to your position on the matter of this owner-operator by this time, and as such, we would like to hear from you as soon as possible. We also request that the Company send us a copy of the owner-operator contract and any other phase of their employment with regard to their commission, rates, truck purchase or rental and whatever other particulars might apply to his change of status as an employee. Thank you for your co-operation. Hearing nothing further from the Respondent, Case filed the unfair labor practice charges herein on December 17, 1968 Contrary to the contention set forth in the brief of Respondent's counsel, that Case, at the July 8, 1968, meeting with de Cordova, acquiesced in and agreed to the Respondent's decision to convert its drivers to vendors, I find that Case did not consent to such an arrangement. I find that Case recognized the Respondent's decision as a fait accompli, and his inquiries at the July 8 meeting related to the impact it would have on the drivers. For example, Case inquired what effect it would have on their pensions, health and welfare, whether they would be forced to buy a route, what would happen to the older employees who refused to buy, etc. Case's conduct at the July 10 and 17 meetings with the drivers in which he exhorted them not to purchase the routes supports his contention that he did not agree to the institution of the vendor system '° Case's remark to de Cordova at the July 8 meeting, "It is your business. If you want to sell your routes, there is nothing that I know of we can do about it,"" does not manifest agreement; but rather in the context of what was said conveyed his sense of frustration in the face of the Respondent's decision to go "vendor." I am satisfied, and I find, that de Cordova embarked on the vendor system without the agreement and consent of the Union It would be bordering on the naive to suggest that Case, in one short meeting with de Cordova, agreed to the decimation of the bargaining unit which his union represented, by consenting to the substitution of independent contractors for driver-employees. I find that the Respondent made its decision to go vendor without affording the Union adequate opportunity to bargain on the decision and its impact on the employees. Compare Fibreboard Paper Products v. N L.R B., 379 U.S. 203. But this finding does not control my decision in this case. For the reasons which will hereinafter appear, bearing on the issue whether the vendors became "independent contractors" or remained "employees," I have concluded that the vendors remained "employees" within the definition of Section 2(3) of the Act As a consequence, "Respondent was familiar with the litigation in Carnation, in which the Union had resisted the vendor system , and with the Trial Examiner's decision finding Carnation's vendor system to have violated Sec 8(aX5) "The quote is from de Cordova's testimony the Respondent's conduct in altering their wages, hours, and conditions of employment set forth in the current collective-bargaining agreement, without complying with the provisions of Section 8(d)(l), (2), (3), and (4) of the Act, thereby constituted an unfair labor practice within the meaning of Section 8(d) and 8(a)(5) of the Act. Carnation Company, 172 NLRB No. 215. C. The Establishment of the Vendor System I have previously found that the Respondent ' s decision to convert wholesale and retail drivers to vendors was neither negotiated with nor agreed to by the Union. I also find , and the Respondent does not contend otherwise, that the details of the vendor plan were not negotiated with or agreed to by the Union. Pursuant to instructions from Mr. de Cordova as to the method of setting up the vendor system, wholesale route manager Harry Sandler and retail route manager Wade Hodges solicited their respective wholesale and retail route men to "purchase" routes 11 Some drivers took over routes as vendors which they had previously serviced as drivers; others took over vendor routes previously serviced by other drivers The first vendor route was established on July 17, 1968. Between July 17, 1968, and November 15, 1968, 10 wholesale employee routes were converted to wholesale vendor routes and between September 1, 1968 and April 7, 1969, 12 retail vendor routes were established to replace the employee routes Two of the retail vendor routes were changed back to employee routes when the vendors quit. Currently there are still 21 retail routes and 10 wholesale routes that have not been converted to the vendor system D. The Vendor System Generally There is no written agreement between the Respondent and the vendors. The arrangements which govern the relationship between the Respondent and the vendors has been unilaterally determined by the Respondent The accounting procedures and the forms utilized to record the transactions between the Respondent and the vendors, and the recordkeeping forms utilized by the vendors are prepared and furnished by the Respondent The degree of control which the 'Respondent has or exercises over the vendors must be ascertained by an examination of their relationship in the light of their practices, understandings, and arrangements. The Supreme Court holds that the common-law agency test should be applied in distinguishing an employee from an independent contractor. N L R B v. United Insurance Company, 390 U.S. 254, 256, decided October 1967 The Board in A Paladin:, Inc., 168 NLRB No. 133, 67 LRRM 1023 has stated the test as follows. The Board has frequently held that, when persons are alleged to be independent contractors, the determination requires the application of the "right of control" test. Where the person for whom the services are performed retains the right to control the manner and means by which the result is to be accomplished, the relationship is one of employment. On the other hand, where control is reserved only as to the result "There was in fact no "purchase " of the "routes" - only the purchase by some vendors of trucks The Respondent did not assign or grant to the vendor an irrevocable franchise to the territory to be serviced or to the customer good will The phrase "purchase routes" is synonymous with "take over a route" under the vendor system BORDEN , INC. 113 sought, the relationship is that of an independent contractor The resolution of this determination depends on the facts of each case, and no one factor is dispositive [See also F H Snow Canning Co , 156 NLRB 1075, 1078, Eureka Newspapers. 154 NLRB 1181, 1184 Carnation Company, 172 NLRB No. 2151 The problem posed by the issue of "independent contractor" vs "employee" was expressed by the Supreme Court in N.L R B v. United Insurance Co , 390 U S. 254, 258, as follows There are innumerable situations which arise in the common law where it is difficult to say whether a particular individual is an employee or an independent contractor, and these cases present such a situation. On the one hand, these debit agents [vendors in the instant case] perform their work primarily away from the Company's offices and fix their own hours of work and work days; and clearly they are not as obviously employees as are production workers in a factory. On the other hand, however, they do not have the independence, nor are they allowed the initiative and decision making authority, normally associated with an independent contractor. In such a situation as this, there is no short hand formula or magic phrase that can be applied to find the answer, but all of the incidents of the relationship must be assessed and weighed with no one factor being decisive. What is important is that the total factual context is assessed in the light of the pertinent common-law agency principles. E. The Wholesale Vendor The wholesale vendor delivers the Respondent's products to Respondent's wholesale customers, namely, food stores, restaurants, hotels, hospitals, and other institutions on a route with fixed boundaries just as do wholesale route employee-drivers. As a rule he does little or no solicitation of new business. He will occasionally solicit a small account or furnish leads for the Respondent's street salesmen Respondent employs street salesmen who solicit business from wholesale accounts on all routes. The street salesmen, with the approval of the wholesale manager, Mr. Sandler and Mr. de Cordova, negotiate the price to be paid by the wholesale customer and the type of service whether "full service" or "limited service."" Frequently, where the customer is a large institution, such as a school or military installation, a price is bid in competition with other dairies. In some cases, the Respondent offers rebates or discounts to procure a new customer or hold an old customer The wholesale vendor does not participate in these negotiations and is not consulted except occasionally in a situation where the Company's bid is so low that its price to the wholesale customer is, in fact, less than the dock price that a vendor pays the Respondent for the product, in' which case, the Respondent will guarantee to the vendor that he will receive a gross profit of 25 cents per case for the product he delivers to such a customer. Customarily, and in almost all cases, a creditor - debtor relationship is created and exists only between the Respondent and the wholesale customer. In most cases, Borden sells to the wholesale customer on credit and bills the wholesale customer who in turn makes payment directly to the Respondent The wholesale vendors, like the wholesale route drivers, work under the direction of Mr. Sandler, the wholesale manager. Like the wholesale route driver, the wholesale vendors engage in the same daily routine of reporting to the plant at the end of each workday to return the empty bottles, etc., and prepare a load sheet for the products which they intend to take out the next day. The products ordered on the load sheet are set aside for them. The vendors load their own trucks and plug into an electrical outlet on Borden's premises so that the products may remain refrigerated in their loaded trucks overnight. The next morning just as the employee-drivers, the vendors report early in the morning to resume their daily deliveries to the various wholesale customers Just as the wholesale route drivers account each day for their deliveries, the wholesale vendors turn in to the Company each day either cash, check, or evidence of delivery to credit customers in lieu of cash, for the product loaded into their truck the previous day Prior to January 1, 1969, the wholesale vendors were required to make out a bank deposit in the name of Borden each day and deposit the moneys in the company safe. Since January 1, 1969, the wholesale vendors still must make their daily payment for products taken the previous day but now instead of depositing the money in Borden's bank account, it is deposited in the vendor's own special bank account. Respondent's counsel concedes in his brief that the relationship between Borden and the wholesale vendors is really not a relationship of purchaser and seller. He concedes that the bookkeeping system recording sales from Borden to the vendors is merely a fictional bookkeeping device. It is clear from the record that the wholesale customers are regarded by Borden as its customers and are directly billed by Borden. The dock price charged to the vendor as well as the price which the wholesale customer pays for the product is determined by Borden and not by the vendor. Borden alone, and not the vendor, determines whether rebates or discounts shall be given to the wholesale customers and the amount thereof. Borden determines whether the service shall be full service or limited service While in the first instance all products are billed to the vendor at the wholesale dock price, the vendor's profit or share in the transaction is limited by Borden's sale price to the customer. The lower the sales price to the customer, the less is the vendor's gross profit. Where rebates or discounts are given, this is negotiated by and determined by Borden. Borden unilaterally determined that it will absorb the first 10-percent rebate one-half of the rebate from 10 to 15 percent and none above that amount Although he has no say in the matter, the vendor is required by Borden to absorb one-half of the rebate from 10 to 15 percent and the entire amount of any amount in excess of 15 percent. Because the vendor initially is billed at the full dock price for all of the products picked up at the dock, Borden indulges ►n a complex system of charge backs and credits to the vendor to reflect the true amount the vendor will receive In the final analysis, the vendor delivers the product for whatever compensation Borden arranges to pay him for the service The only option of the vendor, and one which he seldom exercises, except in situations where the account is trifling and imposes a hardship on him because of the customer's location, is to decline the opportunity to serve the customer at the 25 cents per case rate, in which case the Respondent will offer it to another vendor or make the delivery through a company route man ""Full service" means stocking and arranging the case and displaying the product "Limited service " means merely depositing the products on the customer 's premises The customer pays more for "full service " 114 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Customer complaints, messages from wholesale customers, or orders for additional deliveries are turned over to the vendor when the calls are received by the Respondent's office, but, if the vendor is not available, the Respondent will make the delivery with its own employee. The Respondent will furnish a relief man for the vendor because of illness or other reasons and charge the vendor for the relief man the amount Borden is required to pay the relief man under the union contract. In every case, Borden leases or sells a truck to the vendor, and it is usually the one he had been accustomed to use as a route driver. The vendors are urged to purchase their trucks. Ten wholesale vendors and five retail vendors purchased their truck after first leasing a truck." The purchase price was unilaterally fixed by Borden and it arranged the financing for the trucks through the First City National Bank of Houston. The vendor received title to the truck without a down payment, and he and his wife were required to sign a note and Security Agreement to the bank equal to the purchase price plus an approximately 10 percent finance charge in lieu of interest. The notes were payable in equal monthly payments varying from 36 to 60 months and for amounts of $1,850 to $6,000, depending on the purchase price of the truck. With the beginning of the vendor operation, the vendor was required by Borden to insure the truck, whether leased or purchased, in the following amounts: $100,000 to $300,000 public liability, $50,000 property damage, and $100 deductible collision. Wholesale vendors who leased or purchased trucks had to pay for their own oil, gasoline, and tires, which Borden furnished at prices slightly above its cost. Thus, gas is usually purchased at 25 cents per gallon. Truck repairs are made by Borden mechanics at a service charge of $3.50 per hour plus parts at 10 percent above cost, oil sold at approximately 25 cents per quart, and a charge of $25 per month is made for parking the truck overnight on the Respondent's premises. Like the wholesale route driver, the wholesale vendor is confined to a limited route and handles only Borden's products. He does not handle products of competitors or engage in any other type of business. His entire workday is devoted to Borden. He acquires no proprietary interest in the wholesale vendor route. To arrive at his net profit, the wholesale vendor deducts such expenses as truck rental or depreciation, truck repairs, gas and oil, license fees, taxes, etc. Some vendors who purchased trucks were required by Borden to sign a power of attorney in November and December 1968 authorizing and impowering Borden to sell the truck without limitation." Without consulting the wholesale vendors, Borden installs advertisements of Borden specials and promotions on the vendor's truck just as it does the wholesale employee truck. F. The Retail Vendors Wade Hodges, the retail sales manager, after consultation with General Manager de Cordova, drafted a checklist which he used in explaining to retail route drivers the agreement and relationship between Borden and the retail vendor. Copies of this checklist were "The vendor is free to purchase a truck elsewhere , but in every case the purchase or lease was from the Respondent The specialized type of milk truck required limits opportunities for purchase or sale "Mr. de Cordova testified that he later abandoned this requirement that truck purchasers sign the power of attorney distributed to some of the drivers. The contents of the checklist and my comments here are as follows: (1) Company will sell distributor the accounts- receivable, truck, and ice cream cabinet. These are to be secured by proper legal instruments. Regular monthly payments will be made by withholding from monthly statement Distributor may pay cash for these items if he wishes. Comments : Borden , in fact , did not assign the accounts receivable to the retail vendors, but did require the vendors to collect the outstanding accounts receivable' which varied from approximately $2,500-$6,000, and to remit the same to Borden . The retail vendors are required to maintain route books A and B, even as they did as employees , and to deposit with Borden Route Book A on days that Route B was being serviced by the vendor, and to deposit with Borden Route Book B when Route A was being serviced . Borden runs a tape monthly on the vendor's route books to determine the status of the outstanding accounts receivable and whether the vendor is properly accounting for collection of accounts receivable to Borden . Five retail vendors after leasing a truck for a time, purchased Borden used trucks in November and December 1968 and in February 1969 at prices averaging approximately $5,000 per truck with no down payment, the purchase price payable in monthly installments to the First City National Bank of Houston over a period of 4 to 5 years; others leased Borden trucks at a monthly rate without purchasing them Retail vendors were required to execute in favor of Borden a security agreement on all inventory equipment and accounts receivable Under the terms of this security agreement , the vendor created 'a security interest in favor of the Respondent , in all fresh dairy products and ice cream sold to him, all of the vendors inventory and equipment and proceeds therefrom, all accounts receivable , notes, drafts or other obligations or receivables , now existing or thereafter created, including the proceeds therefrom , ledger cards, invoices, delivery receipts , books of accounts, statements, correspondence and other records of the vendor relating to said accounts - in order to secure the Respondent the full performance of payment of all obligations and indebtedness to the Respondent , present and future, including rents, taxes, levies, assessments , charges, insurance , repairs, maintenance, or protection 'of the collateral By the terms of the Security Agreement , the retail vendor agrees that he will not sell, exchange , lease, mortgage , encumber or pledge, conceal , remove, or otherwise dispose of the collateral , without the prior written consent of the Respondent , except such sates as are made to buyers in the ordinary course of business (as defined in the'Uniform Commercial Code). The retail vendor is required to keep the collateral at all times in good repair and not to permit anything to be done that may impair the value of any of the collateral; and if the collateral is impaired , with or without fault of the vendor , shall constitute a default at the option of the Respondent. The vendor is required to keep the collateral insured against risks , with loss of any payable to the Respondent as its interest may appear. The vendor is required to keep accurate and complete records of the collateral and at Respondent's request, furnish once every month a schedule of the vendor's collateral. BORDEN , INC. 115 The Respondent has the right at any time, where it deems the debt insecure, to declare the unpaid balance of the entire indebtedness secured due and payable in full, to exercise, among other things, the right to enter upon the premises of the vendor or holder of the collateral and take possession thereof and dispose of it as provided in the Uniform Commercial Code The Respondent reserves the right to notify the account debtors on the accounts receivable to make payment directly to the Respondent. The vendor is required to physically segregate the collateral, maintain a separate inventory, thereof, maintain records of accounts receivable, maintain a separate bank account of the proceeds received in payment for the collateral. The Respondent has the right to transfer its security interest in the collateral, and the agreement is binding on the vendor's heirs, executors, administrators, successors, and assigns. I find that the aforesaid security agreement which I have described in outline, affords the Respondent the right to supervise and enforce the method and means of vendor's business operations, his recordkeeping, the maintenance and repair of his equipment, his insurance coverage, his financial undertakings, his bank account, under penalty that the Respondent may at its option seize all of the described collateral and take such other prescribed action which perforce will put the vendor out of business. The Respondent concedes in its brief that it can terminate a vendor "for cause." The phrase "for cause" is so vague as to permit the Respondent an undefined and wide discretion to terminate a vendor's services for any conduct which the Respondent believes is not in its interest.1I An example of a measure of control that the Respondent exercised over the vendor's means and manner of work performance which throws light on Respondent's right to terminate "for cause" is found in a letter dated November 22, 1968, to all Borden Sales Managers, Salesmen and Vendors. In that letter Mr. de Cordova recited that he had several, complaints from customers that they had purchased Borden Dairy products which were stale and out of date. De Cordova urged the Borden personnel to check Code dates and keep the merchandise cold. He further warned everyone that if management found anyone, employees or distributors, not watching Code dates and taking care of the products, "it can be the basis for discontinuing our partnership.. . The letter then went on to urge the people to "police code dates and refrigeration, which includes. regular defrost, keeping the doors of your truck closed, and get the top Borden quality to the consumer." It is clear, and I find, that the Respondent does exercise a large measure of control over the manner and the means by which the vendors, retail and wholesale, perform their tasks. (2) Buy products at an established dock price and re-sell at suggested or competitive home service price. Your spread will be approximately 25% of the suggested retail price. An additional 1% of sales will be accrued for improvement in collections. 1/2% of this accrued for 93% or better current accounts receivable, and 1/2% "Thus, Clarence Paris, one of the retail vendors , credibly testified that he was told by Mr de Cordova that the Respondent would terminate a vendor who was short in his funds or who became an alcoholic or if the Respondent received too many customer complaints. for not more than 100% of net dollar sales in outstanding. This accrual will be paid annually in early December to distributors in good standing - must still be in business on December 1st to be eligible for this accrual. Comments: This is generally adhered to. The retail vendor, like the retail route driver, is confined to a geographically limited route in which to solicit new business and make deliveries. Only Borden's products are handled by the vendors, with the exception of eggs. Some vendors handled other eggs. The retail vendor devotes the full workday to Borden and engages in no. other work. The retail route man, pursuant to the union contract, is paid an approximate 18 percent commission on sales;, the retail vendor an approximate 25 percent spread of the difference between the dock price and the suggested retail price to the home consumer. The dock price and the suggested retail price are unilaterally fixed by Borden. The retail vendors customarily sell at the suggested list price, as this is usually the uniform competitive home service price of Borden's competitors. The retail vendor, unlike the retail route man, has the discretion to deviate from the suggested retail price. At least one retail driver - Howard McCaslin - charged about I cent per unit above the suggested list price for milk deliveries to 75 percent of his customers, as his competitors were doing likewise. With respect to a collection bonus, retail vendor McCaslin credibly testified that if the retail vendor collects 90 percent of the outstanding book accounts by the end of the month, he gets a small incentive bonus which Borden places in a reserve. (3) As long as you owe the company for receivables and truck, you will submit your route ledger accounts a minimum of once monthly or any time requested by company to do so for a complete audit in company prescribed manner. You will then draw the difference in your buying and selling price, less the charges made to your account for truck payment, insurance, etc , as your monthly settlement. Comments: Before January 1, 1969, the retail drivers were required daily to make a deposit slip to Borden's bank account of all daily collections and deposit it in Borden's safe. Borden ran a tape monthly on the route books, and made payment to the retail vendor of his net earnings that month after deduction for expenses, such as gas, oil, repairs, truck lease, etc After January 1, 1969, each retail vendor was required to set up his own bank account. Thereafter, home customers were billed in the name of the vendor instead of Borden, but payments to the vendor, when mailed, were sent to Borden's P. O. Box and then turned over by Borden to the vendor. The vendor after January 1, 1969, made deposits in his own business bank account, but Borden has continued its practice of running a tape monthly on the vendor's route book. (4) In lieu of your paying cash for your daily purchases, you may turn in to the company daily all cash receipts. The company will accept your accounts receivable as payment for your account but reserves the right to reject any particular account it feels is not collectible or over sold. Comments: Generally, Borden would not accept those accounts receivable as security for the retail vendor's indebtedness which were over 30 days delinquent. (5) You will need to: " A. -Secure State and City sales tax license and • pay tax not later than 15th of month following sale. Cost 116 DECISIONS OF NATIONAL LABOR RELATIONS BOARD of each of these licenses is $1.00 and they are good until you move to a different address. Comment : Self-employed persons would be required by law to follow this practice. B. Have your tax man set up a self-employed tax return and social security form. Comments - Borden was suggesting the legal obligation of a self-employed person with respect to payment of Social Security tax, sales tax, etc. Borden no longer is making these payments as they do in the case of employees. (6) You will have the option of parking at night on company property for $15.00 a month , buy gas, tires, truck repairs , etc., through company at nominal prices, e.g., gasoline - 25 cents per gallon , truck repairs $3 50 per hour plus parts. Comments - Vendors generally take advantage of these reduced price options. Some, often making the necessary electric installation at their homes , will take the vehicle home overnight after loading up and will keep the products refrigerated overnight by plugging in at home. (7) You can buy printed route sheets and addressograph service for $5 00 monthly through company . Receipt pads will be charged at company cost . This also includes figuring of your daily settlement sheet at retail prices. Comments: Vendors are supplied these services for $5 a month. (7) [Continued] Write a letter to Company stating that should you wish to leave route, you will give 90 days notice , and no going back on territory for 90 days Company has first option on accounts and equipment at fair appraised value. Will establish a daily route average when you take route . Pay distributor for route split at fair value over this base or for increase over this base should you sell the route. Company will pay $3 00 per point average for business put on up to 3,600 points per week - $5.00 for average over 3,600 points per week. Comments: This letter was required of the newly established vendor . Wade Hodges prepared a mimeographed letter as follows for signature by retail vendors in taking over: To: Borden Inc. I wish to buy Borden retail route no. .. and truck no. . and operate it as independent distributor. Should I , at any time, decide to leave or sell the route, I will give: the company 90 days notice I will give Borden Inc. first option to buy accounts receivable and equipment at fair appraised value and I will not go back on the territory to sell , solicit , or deliver dairy products for myself or another person for a period of 90 days from the date I stop distributing Borden products. I will at all times maintain truck insurance of $100 - 300,000 P.L., $50 ,000 P.D., and $100 deductible collision. This letter was required of all vendors , wholesale and retail at first Later, the vendors were told by Mr. de Cordova that Borden was no longer giving effect to them, that any vendor could quit without giving 90-day notice. The letters were not returned to the vendors who had written or signed them , and Mr. de Cordova testified that he threw them into the wastebasket. The record shows that two retail vendors who quit left without giving the 90-day notice . They turned in their route books and their accounts were audited , and they turned back their trucks and route books without receiving additional compensation One retail vendor who quit, Mason , was found to be indebted to Borden in the amount of $ 1,491, this amount representing the difference between the balance he owed for products he had purchased from Borden and the current accounts receivable which Borden is willing to accept in lieu of cash . Mason gave Borden a promissory note for the $1,491. Another retail vendor who quit was found to be $1,750 short Concerning Borden 's proposal to pay a retail vendor for a route split over the route ' s base average for additional points accumulated by the vendor , this proposal was essentially a continuation of the existing practice of compensating employee route drivers where their routes were split. (8) Truck insured for $100/300,000 P.L. and $50,000 P.D , $100 deductible collision with certificate of proof of same to company Insurance drawn up to provide same coverage of any rented truck being used in place of distributor 's insured truck Comment This requirement was strictly enforced. All vendors, retail and wholesale , were required to insure their vehicles, whether purchased or leased from Borden, for the stipulated coverage , and evidence of insurance was furnished Borden by the insurance companies. (9) Route return credit will be allowed up to .2% of sales only. Distributor stands all dumps over this. Comment The retail vendors were allowed monthly credit equal to .2 percent of sales for spoiled product returns, wholesale vendors were allowed monthly credit equal to .5 percent of sales for returned products. (10) Containers will be charged and credited at 2 cents each for quart and half gallon glass bottles and 30 cents each for gallon jugs. (11) Relief driver , if available , $25.00 per day Truck rental $5.00 per day plus 5 cents per mile over 100 miles per day. Comment : The retail vendor was required to pay Borden $25 a day for Borden's relief driver, the wholesale vendor would be charged by Borden the amount due the relief driver under the union contract . The relief drivers were paid by Borden who in turn would obtain reimbursement from the vendor . The truck rental refers to temporary truck rental while the vendor ' s truck was tied up in repairs, etc . All vendors , wholesale and retail, in the first instance leased and some later purchased a truck from Borden . The truck lease was for a monthly figure which Borden in some instances unilaterally increased from time to time (12) Distributor will not permit a helper on company property. Comment - The evidence is not clear whether the rule is being enforced . Wade Hodges testified credibly and without contradiction that from time to time some retail vendors have helpers on their truck , usually a son or brother on heavy days or on Saturdays. Borden does not pay for the services of the helpers. (13) Distributor will identify truck as "Owned and operated by (his name ), Distributor" on both sides of truck. Comment- All vendor trucks , both retail and wholesale, are painted in the typical Borden color and bear the well known picture of "Elsie the Cow and the name of Borden BORDEN , INC. 117 on the truck Additionally, on the truck appears the name of the vendor as Independent Distributor. (14) 7 1/2% interest on that amount owed over 30 days sales. (15) Truck may be financed through company's bank. Company will withhold monthly payment from monthly settlement and make payment. Comment: It is undisputed that all vendors, both retail and wholesale, who purchased trucks, and they were encouraged by Borden to do so, had the full purchase price financed by the First National Bank of Houston, and all details were handled by Borden. In effectuating the financing, there was no contact between the vendor and the bank. All negotiations were conducted by Borden. (16) Monthly accrual (approximately 1.5% of sales may be set up for contingencies such as tires and major truck repairs as well as cash reserve. This would be agreed upon between company and distributor and agreed amount withheld from monthly settlement. Comment- Borden prepared a document for the signature of Retail Vendors authorizing Borden to withhold 2 percent of the retail sales value of the vendor's monthly purchases to be set up as an accrued cash reserve in the vendor's name; this reserve to be used to pay such expenses as insurance and registration and any unusual truck expenses. The document also authorized Borden to transfer the vendor's bond deposit credit to this reserve fund. Mr. de Cordova testified that this document was prepared for the signature by vendors but was not required. (17) Truck insurance can be paid by company if need be, and charged in to a special account and deducted from monthly settlement each month at the rate of 1/12 of the total amount. (18) Truck registration can be handled in the same manner as insurance. (19) Copies of accruals will be furnished the distributor monthly. Additional Characteristics of the Retail Vendor-Borden Relationship In similar manner as the retail route supervisor rides with the retail route driver , assists him in his problems and sometimes relieves him, the supervisors counterpart under the vendor system is the "coordinator" who performs much the same function with the vendor as the supervisor vis-a-vis the retail employee route drives The coordinator is an acknowledged full time Borden employee who spends most of his time with the 10 retail vendors, riding the route with them at times, breaking in new vendors, attending to their problems, and relieving them when they are ill or otherwise unable to service the route. The coordinator does not ride the route with each vendor as often as the supervisor rides with the retail route drivers Bud Allender, the coordinator, was formerly designated a supervisor before the vendor system was inaugurated. The retail vendors, together with the retail route drivers, attend periodic weekly or biweekly sales meetings presided over by Wade Hodges, the retail sales manager, where they are instructed as to the "do's and don'ts,"" such as to refrain from delivering stale products. At these periodic sales meetings both employee route drivers and vendors are briefed on specials which Borden is promoting that week Signs advertising these specials are placed on the truck by Borden personnel, and the vendor, like the route driver, is expected to promote the specials which frequently offer a premium to the housewife or a specially reduced price for certain items whose sale Borden is promoting that week." Retail and wholesale vendors continue to wear the Borden uniform, and Borden furnishes the name patch and Borden patch to be worn on the shoulder of the shirt. Borden launders the shirts at a charge to the vendor of 25 cents per shirt. The Borden retail sales coordinator, like the retail route supervisor, rides with the new vendor to acquaint him with a route. The retail vendor is required to turn in his route books each month to Borden so that it may run a tape to determine the status of the accounts receivable and his indebtedness to Borden. Before January 1, 1969, the retail vendors, like the rental route men, received a check in the nature of a draw on the 21st of the month and the balance on the 6th, less expenses charged by Borden to the retail vendor, such as the monthly amount of the truck lease, for gas, oil, repairs, $15 for parking, $5 for book and addressograph, etc A retail vendor who takes over a retail route is required to collect the outstanding accounts receivable, usually averaging $4,000 and remit the moneys to Borden. These accounts receivable are not purchased by the retail vendor and are not assigned to him, but the retail vendor is required to sign a security agreement in favor of Borden I have previously hereinabove outlined the contents of this security agreement. The retail vendor's workday routine is comparable to that of the retail route driver. He unloads his empties and returns at Borden's plant or depot at the end of the workday, and that same evening loads up for the following day, and then resumes on his route the following day. Some retail vendors plug in at their own home overnight to refrigerate their products rather than at the Borden premises. The vendor does not engage in any other business and he devotes his full time to selling and delivering only Borden 's products IS He solicits and delivers only on his own route, but instead of being paid on a commission basis as is a route driver, the vendor's basis of compensation is the difference between the retail price to the home consumer and the dock price, less his business expenses, such as truck rental, repairs, parking, office supplies, gasoline, oil, etc. Like an employee route driver, it is possible for the retail vendor to increase his earning by increasing his sales. Customer complaints received by Borden are recorded and referred to the retail vendor The retail vendors collect the retail sales tax from the home consumers and remit them to the State of Arizona. When a retail vendor's truck is in for repairs, Borden rents the vendor a substitute truck for $7.50 per day. Borden 's competitors in home delivery are Shamrock, Foremost, Kraft, and Carnation, and they all usually charge the same price to the housewife. Borden employs solicitors on company retail routes but not on vendor routes. "The quote is from the credible testimony of retail vendor Howard McCaslin "Clarence Parts , a retail vendor , credibly testified " I wouldn 't dare turn down a special I don ' t want to get fired " "Retail vendors may handle non-Borden eggs. 118 DECISIONS OF NATIONAL LABOR RELATIONS BOARD G. Conclusionary Findings That Vendors Are "employees" and not "independent contractors" A review of the arrangements and practices bearing on the relationship between the vendors and the Respondent convinces me, and I find, that the Respondent retains the right to control, and indeed exercises, control over the manner and means of the vendor's operations For that reason, I find that the vendors, both retail and wholesale, remained employees covered by the collective-bargaining agreement, and did not become independent contractors Although the vendors in some respects appear to possess some of the attributes of self-employed, independent businessmen, such as owning or leasing a truck, paying the expenses of the truck operation, carrying casualty insurance on the truck, paying sales tax to the State and making social security returns to the government as self-employed persons, and the retail vendors purchase and sell products; it is clear nevertheless that the vendors are the agents and employees of the Respondent and are not engaged in independent enterprises. Initially, it is observed that the vendors are required by the Respondent to own or lease a truck, to carry casualty insurance, and make the self-employed social security returns. The vendor's ownership of the truck, subject to the 10 percent lien of the bank,20 realistically viewed, is illusory and represents nothing more than a unique plan by the Respondent to shift some of its operating costs to the vendor, who now more than ever is economically dependent upon and subservient to the Respondent's wishes and desires. The vendor does not carry the casualty insurance on his truck, whether owned or leased, because he has independently made such decision but because Borden has compelled him to The vendor system is entirely the creature of the Respondent. It is purposefully not defined in writing; it is amorphous and changes in form, and content as the Respondent from time to time unilaterally determines Negotiation, and the give and take between contracting individuals, is entirely lacking Nothing of value is conveyed or assigned to the vendor except in some cases the truck, which because of the 110 percent lien thereon, I have found is an illusory asset. The routes and customer good will remain as before in the actual or potential custody and control of the Respondent. The wholesale customer is Borden's customer and there is a creditor-debtor relationship between them. The retail customer is-tied inevitably to Borden by virtue of the fact that under its security agreement with the retail vendor, Borden may at its option seize the route books, inventory and equipment, accounts receivable records, bank deposit and other things of value to protect its interest; and it may require the (ustomers to make payment to it rather than the vendor The vendors are required to be uniformed and to wear Borden patches. The trucks carry the typical Borden trademarks and name The vendor's name appears on the truck not because of his decision but because Borden compels it. The retail vendors are required to attend sales meetings, and they, as well as the wholesale vendors, are required to carry Borden's advertising specials on their truck, and they carry out the specials and promotions. The retail vendors are required to collect Borden's outstanding accounts receivable which are the property of Borden and to account for such collections All vendors are required to deliver only products which are fresh and not out of date, and they have been cautioned that if they do not, SOThe full purchase price plus ► 0 percent interest charges. they will be terminated. They are cautioned by Borden to properly defrost and keep their products properly refrigerated and to keep the truck door shut. The vendor relationship is terminable without notice by either party. The vendors are subject to direction, training, and supervision by managerial employees The vendors are required to prepar„ and keep records, accounting practices and bank practices prescribed by the Respondent, and the retail vendors are required each week to yield possession of their route books to the Respondent. The vendors devote their entire workday only to Borden's service, engaging in no other c,nterprise, carry only Borden's products, and in a prescribed territorial route fixed by Borden Their earnings are subject to the control of Borden which unilaterally fixes and changes the dock price to the vendor and the selling price to the wholesale customer and likewise fixes the dock price and suggested selling price for the retail vendors. The wholesale vendor is in truth not a purchaser or seller of goods. The discretion of the retail vendors to fix their own retail prices is largely meaningless because of the limited route to which they are confined and by the home delivery prices of competing drivers. The inference is clear that the unequal economic power of Borden over its vendors compels them to perform their duties in a manner which is acceptable to Borden, or in the alternative to suffer termination By the very nature of his duties which the job requires, the vendor has no real discretion in servicing his route except that limited discretion which any employee also exercises in carrying out his day to day routine. There can be no doubt that a vendor who would choose to fix his own hours of work so as not to properly serve the customers, or who would absent himself from his route without substitution by a relief man, or who would carry the products of a competitor, or who through inattention to work permits his route to deteriorate would risk termination; and Borden has this unquestionable right to control the manner and means of performance through its power of termination The vendor has no proprietary interest in his route which he can sell, with this exception, that Borden grants to retail vendors the same privilege it gave to its retail employees to be compensated for accumulated points above a base average at a scheduled rate where a route is split. Borden has not assigned or conveyed to the vendor any right to assign his route to a stranger, and the two retail vendors who have quit left Borden with nothing, just as when they came in Indeed, they found themselves substantially in debt The paternal control exercised by Borden in furnishing facilities to the vendors at reduced prices, such as parking and refrigeration facilities, truck repairs, gasoline, oil, and bookkeeping services, is one of the hallmarks of. the master-servant relationship, and manifests the vendor's dependence upon Borden's favor for his survival. In view of the fact that the vendors have only minimal control of the manner and means by which their work is to be accomplished and meager opportunity to make decision which would affect their profit and loss and Borden 's control is continuous and pervasive. I find upon the entire record" that they are employees within the meaning of the Act. See for example N L.R B. v. United Insurance Co, 390 U.S. 254; Carnation Company, 172 NLRB No. 215; Eureka Newspapers, Inc, 154 NLRB 1181, 1184-85; Pepsi Cola Bottling Company, 156 NLRB "The record is corrected in accordance with the General Counsel's motion The corrections are noted in Appendix B attached hereto [Omitted from publication I BORDEN , INC. 119 80; Mister Softee of Indiana Inc., 162 NLRB 354; News Syndicate Co., Inc, 164 NLRB No 69; The Seven-Up Bottling Company of Detroit, 120 NLRB 1032, Smith's Van & Transport Company, Inc., 126 NLRB 1059, Minnesota Milk Co. v. N.L R B, 314 F.2d 761 (C.A. 8); N L R B. v. Phoenix Mutual Life Insurance Co, 167 F.2d 983, 986 (C.A. 7); N L.R B. v. Nu-Car Carriers, Inc, 189 F.2d 756 (C.A 3); Deaton Truck Lines, Inc v. N L R.B, 337 F.2d 697, 698-699 (CA. 5); N.L.R B v. Lindsay Newspapers, Inc, 315 F.2d 709, 713 (C.A. 5); N L R B v. Keystone Floors, Inc, 306 F.2d 560 (C.A. 3) Compare N.L.R.B v. Servette, 313 F.2d 67 (C A 9). Accordingly, I have concluded that by entering into the aforesaid vendor arrangements with its retail and wholesale driver employees, the Respondent violated Section 8(a)(1) and (5) of the Act by unilaterally changing the wages, hours, and working conditions of wholesale and retail employee drivers" by bargaining with individual employees in derogation of the Union's representative status,T3 and by modifying the existing collective-bargaining agreement with the Union, without complying with the requirements of Section 8(d) of the Act.2° H. The Coercion of Retail Route Drivers To Take Vendor Routes, and the Quitting of Robby Burleson, Jim Owen, and Carl Paige The General Counsel contends in essence that by threats to sell their routes, the Respondent coerced route drivers into taking over vendor routes and forced route drivers Robby Burleson , Jim Owen, and Carl Paige to quit their employment rather than accept the alternative of taking over a vendor route. These three employees, as retail route drivers, were in the unit of employees covered by the union contract. It is undisputed that with the decision of the Respondent to go vendor, Retail Sales Manager Wade Hodges embarked on a selling campaign to induce retail drivers to take over a retail route, either their own, or another, as a vendor. Mr. Hodges approached route drivers individually, soliciting each of them to buy a route, and endeavoring to point out to them his view of the economic advantages of the vendor relationship and some of the details of the vendor arrangement. In the course of his conversation with some of the drivers, he told them it was the Respondent's intention to sell all the routes. Thus, when Hodges sought to sell a route to retail route driver Clarence Paris in July 1968, he told Paris that Borden was selling the routes, and asked Paris if he wanted to buy. Paris told Hodges he didn't want to buy a route. When Paris asked what would happen if he didn't buy, Hodges replied he was going to sell them any way At a subsequent date in August 1968, Hodges called at Paris' home in an effort to convince him and his wife to buy. Fearing that he could not find another job because he was 49 years of age, Paris signed up for a vendor's route When Hodges told Paris he was required to sign a statement that he wanted to buy the route, Paris replied "that would be the biggest lie I ever said, because after all these years that we had fought for five days a week, and a SIN L R B v. Katz, 369 U S. 736, 743; N L R B v Huttig Sash & Door Co, 377 F 2d 964, 967 (C A 8). IIN L R B v. Tom Johnson, Inc, 378 F 2d 342, 343 (C A 9); General Teamsters Local Union No 782 (Blue Cab & Village Cab) v N L R B, 373 F 2d 661 (C A D C.). See also J I Case v N L R B, 321 U S 332 "Carnation Company, 172 NLRB No 215, N L R B v Huttig Sash & Door Co , supra "The quote is from Paris ' testimony which I credit vacation with pay, and a retirement plan and a hospitalization, and so on."25 Hodges replied that was the way it would have to be and Paris signed. Paris at the time of the hearing still remained a retail vendor. Retail route driver Harold McCaslin experienced similar treatment from Hodges in the course of Hodges' campaign to convert retail route drivers to retail vendors. In August 1968, Hodges called McCaslin into his office and told him Borden was going to sell the routes. Hodges told McCaslin he wanted him to buy a route, specifically Route 27. McCaslin told Hodges he was not interested. Hodges replied that eventually everybody was going to have to buy About 2 weeks later, Hodges called at McCaslin's home where he again urged him to buy Route 27 and offered figures and argument to support his sales pitch that the vendor route would be profitable According to McCaslin's credible testimony, he said to Hodges "Well, Wade, if I don't buy a route, lay the cards on the table, tell me how long I can expect employment!'" Hodges replied, "I can't guarantee you anything after November 1 " About 1 week later, McCaslin took over Route 27 as a vendor. Walter Scott, a Borden employee for almost 25 years, received similar treatment from Hodges who solicited Scott to take a retail vendor's route in August 1968, and on a number of later occasions, inquired if Scott had given it further thought. In December 1968, Hodges told Scott that he might not be able to let Scott hang on as an employee for the full 25 years, which was important from a standpoint of pension rights, as Borden would like all the routes to be sold by January 1, 1969.26 Scott did not purchase a vendor route, and he still remains employed by Borden. John T West, still employed as a relief wholesale driver by Borden, was employed as a wholesale route driver in September 1968, when Wholesale Manager Harry Sandler asked him if he was going to buy a route, and if not, Sandler was going to sell it to someone else. Sandler approached West a second time a few days later to learn if West had made up his mind. Sandler told West that he was not trying to rush him, but he • wanted to know because he had someone else who was interested West told him, in that case, to go ahead and sell it because he wasn't interested. West's route was taken over as a vendor route by Ross Miller, and West became a relief driver 27 1. Robby Burleson Robby Burleson had been employed as a retail route driver about 4 years In July or August 1968, Mr. Hodges called Burleson into his office. He told Burleson that Borden was planning on selling the nine outlying routes and that Burleson 's was one of the routes to, be sold. Hodges inquired if Burleson had -given it any thought. Burleson told Hodges he was not planning on it. Burleson reminded Hodges of a conversation they had had in early 1968 when Hodges told him that Borden was not planning on selling routes, as Borden had tried it out at different places and it had never worked out. Burleson told Hodges that he thought that if Borden was making any money, it would not want to sell the routes. Burleson said further that he didn't think he could make a go of it if Borden ,-The aforesaid finding is made on the credible testimony of Scott I,It appears from the record that Sandler did not meet as much resistance from the wholesale drivers as Hodges did from the retail drivers in soliciting them to take vendor routes . The reason for this was that the wholesale drivers had their wages materially reduced by the Respondent's decision to cut out overtime. With the filing of unfair labor practice charges herein by the Union , Borden discontinued the further sale of vendor routes 120 DECISIONS OF NATIONAL LABOR RELATIONS BOARD couldn't and he didn't care anything about the route. Hodges called Burleson a second time later and inquired if he had given the matter further thought. When Burleson replied in the negative, Hodges asked if he could come out to the house and talk to his wife about it. Burleson declined the offer, telling Hodges that his wife was no more interested than he in a vendor route. Burleson inquired when the vendor routes were to be sold, and Hodges replied "We would like to have them sold by September." He further said "eventually they all were to be sold."" On the basis of his conversation with Hodges, Burleson looked for other employment because he did not want to buy a route. He found employment with Holsum Bakery and gave notice to Borden that he was quitting. 2 Jim Owen Jim Owen had been employed on retail Route 35 about 1 year. His was the first retail route converted to a vendor route and it was taken over by Maury Huff. In July or August 1968, Wade Hodges solicited Owen to buy his own route. Owen told Hodges he wasn't interested, and even if he were interested, he would not buy a route so far from his home. Owen inquired of Hodges if he would have a job since he didn't want to buy a route. Hodges replied that Owen would run a route as long as Borden owned a route. Owen learned that retail driver Maury Huff was going to buy his (Owen's) route, and he was requested by management to let Huff ride with him to learn his route. Owen made plans for a 1 week vacation he had earned, and he tentatively agreed after the end of his vacation to take over Route.47 although he was not anxious to take it over. Owen told Hodges that while he was on vacation, he intended to look for another job, but if he didn't find one, he would take Route 47 Hodges agreed to this. During his vacation, Owen found another job, and he quit' 3. Carl Paige Carl Paige had 'worked for Borden as a retail route driver for 4 years. In July or August 1968, Wade Hodges approached Paige to buy a route. Paige told Hodges that he hadn't thought about it, and he didn't think he could gain anything by buying a route. When Paige asked if the vendors were to bp given written contracts, Hodges replied that Borden was not giving any written contracts, the drivers would just have to take Borden 's word. Hodges talked to Paige about three times in an effort to,sell him a retail route, but Paige wanted more time to think about it. According to Paige's testimony which I credit, it appeared obvious to him that "if you didn't buy your'route, you wouldn't be there," and he was aware this already had happened when Maury Huff had bought Jim Owen's route, a fact which was the topic of the drivers' conversations. (Paige credibly testified that he started looking for another job because, as he testified "I didn't want to be in a position where I had to make a choice of either buying or leaving before I was asked." Paige resigned. At the time of his resignation, he was asked by Hodges if he would consider staying. This was declined by Paige, because, as he testified, "I felt I better take another job while I could." Conclusionary Findings I find from the foregoing recital of facts that the Respondent's sales managers, in soliciting a number of employees to take over routes as vendors, represented to "The quote is from Burleson 's testimony which I credit them that their routes and other routes would be sold from under them and others by certain future dates. By such threats of loss of employment, I find that the Respondent induced and forced employees Robby Burleson , Jim Owen, and Carl Paige to quit their employment and take other jobs. I further find that the Respondent, in soliciting employees Clarence Paris, Harold McCaslin, Walter Scott, John T. West, Robby Burleson, Jim Owen, and Carl Paige , as well as other employees, to take vendor routes under terms and conditions differing from the union contract, refused to bargain with the Union in violation of Section 8(a)(5) of the Act. The duty of the Respondent to bargain with the Union carried with it the corresponding duty to deal with none other. By its conduct aforesaid, the Respondent also coerced and restrained the employees in the exercise of their rights guaranteed by Section 7 of the Act.29 I further find that by transferring employees who refused to take vendor routes, to other jobs, and by inducing employees to transfer to vendor routes, the Respondent engaged in unfair labor practices within the meaning of Section 8(a)(1) and (5) of the Act. Carnation Company, 172 NLRB No. 215; Chemrock Corp., 151 NLRB 1074; N.L.R.B v. Tulsa Sheet Metal Works, Inc, 367 F.2d 55, 59 (C.A. 5), cert denied 389 U.S. 837; Medo Photo Corp. v N L'R.B , 321 U.S. 678. IV. THE EFFECT OF THE UNFAIR LABOR PRACTICES UPON COMMERCE ' The activities of the Respondent set forth in section III, above, occurring in connection with the operations of the Respondent described in section I, above, have a close, intimate, and substantial relation to trade, traffic, and commerce among the several States and tend to lead to labor disputes burdening and obstructing commerce and the free flow of commerce. V. THE REMEDY Having found that the Respondent has engaged in certain unfair labor practices, I shall recommend that it cease and desist therefrom and take certain affirmative action designed to effectuate the policies of the Act Having found that the Respondent unlawfully changed the wages, hours, and conditions of employment of wholesale and retail route drivers who were converted to vendors, I shall recommend that such route drivers be restored to their former or substantially equivalent positions, without prejudice to their seniority or other rights and privileges, and that the Respondent make each of them whole for any loss of pay, including loss of fringe benefits, he may have suffered by reason of such changes in the terms of their employment; and I shall recommend that the Respondent offer immediate reinstatement to their route driver jobs or substantially equivalent employment to Robby Burleson, Jim Owen, and Carl Paige, and make them whole for any loss of pay, including loss of fringe benefits, they may have sustained "Sec. 7 of the Act provides as follows. Employees shall have the right to self-organization , to form , loin, or assist labor organizations, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection, and shall also have the right to refrain from any or all of such activities except to the extent that such right may be affected by an agreement requiring membership in a labor organization as a condition of employment as authorized in section 8(aX3) BORDEN, INC. ' by reason of their termination of employment with the Respondent. I shall also recommend that the Respondent restore and maintain in effect all collective-bargaining terms relating to the wages, hours, and conditions of employment, of the wholesale and retail route drivers Fibreboard Corp. v. NLRB, 379 U.S. 203, 216; Carnation. Company, 172 NLRB No. 215; N L.R B v. Strong, 393 U S. 357; Chemrock Corporation, 151 NLRB 1074, 1081-82. Backpay shall be computed in the manner set forth in F. W Woolworth Company, 90 NLRB 289, plus interest at 6 percent per annum as prescribed in Isis Plumbing & Heating Co., 138 NLRB 716. I shall recommend the posting of appropriate notices. Upon the basis of the foregoing findings of fact and upon the entire record in this case, I make the following- CONCLUSIONS OF LAW 1. The Respondent, Borden, Inc., is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. 2. The Union, Sales Drivers and Helpers Local Union No. 274, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, is a labor organization within the meaning of Section 2(5) of the Act. 3 At all times material herein, the Union has been the exclusive representative for purposes of collective bargaining in an appropriate unit composed of all of Respondent's employees in its plant, including warehouse and driver, employees, and excluding clerical employees, traveling salesmen, fieldsmen not engaged in productive labor in the plant, engineers, ice pullers, guards, watchmen and supervisors as defined by the Act 4 Commencing on or about July 1, 1968, and at all material times thereafter, the Respondent, in violation of Section 8(a)(5) of the Act, has refused to bargain collectively with the Union by (a) inviting, soliciting, inducing, and coercing its retail and wholesale route driver employees , to enter into individual contracts of employment with the Respondent in derogation of the Union's representative status, by (b) unilaterally changing the wages, hours, and conditions of employment of its retail and wholesale route driver employees, by (c) modifying the existing collective-bargaining agreement with the Union, without complying with the requirements of Section 8(d)(1), (2), (3), and (4) of the Act, and by (d) causing employees Robby Burleson, Jim Owen, and Carl Paige to terminate' their employment by threats to eliminate or by eliminating their routes or jobs because they would not enter into individual agreements covering wages, hours, and conditions of employment in contravention of the existing collective-bargaining agreement with the Union. 5. Because of the aforesaid conduct, the Respondent has interfered with, restrained, and coerced its employees in the exercise of rights guaranteed by Section 7 of the Act, and has thereby engaged in unfair labor practices within the meaning of Section 8(a)(1) of the Act RECOMMENDED ORDER Upon the entire record in the case, and pursuant to Section 10(c), of the Act, as amended , it is recommended that Respondent, its officers, agents, successors, and assigns, shall: 1. Cease and desist from: 121 (a) Failing or refusing to bargain collectively with the Union as the exclusive representative of all,its employees in the previously described appropriate unit (b) Continuing or giving effect to any Distributor or Vendor Agreements, wholesale or retail, with employees in the previously described appropriate unit (c) Dealing individually with any of its employees in the previously described appropriate unit in derogation of their bargaining representative, or unilaterally changing their terms and conditions of employment, or modifying its collective-bargaining agreement with the Union without complying with the provisions of Section 8(d) of the Act, or, in any like or related manner interfering with, restraining, or coercing its employees' in the exercise of the right to self-organization, to form labor organizations, to bargain collectively through representatives of their own choosing, and to engage in any other concerted activities for the purpose of collective bargaining or other mutual aid or protection 2. Take the following affirmative action required to effectuate the policies of the Act. (a) Bargain, in good faith, with the Union, in the unit found to be appropriate, with respect to wages, hours, and working conditions (b) Notify individually, and by the posting of the attached notice, all employees in the unit found to be appropriate with whom the Respondent has made individual agreements or arrangements that it will no longer offer, solicit, enter into, continue, or enforce such agreements or arrangements, but without prejudice to the assertion by the employees affected of any legal rights they may have acquired under such agreements or arrangements. (c) Offer to all unit employees with whom the Respondent had made individual arrangements and to Robby Burleson, Jim Owen and Carl Paige, immediate and full reinstatement to their former or substantially equivalent positions, without prejudice to their seniority or other rights and privileges, and make each of them whole for any loss of pay he may have suffered by reason of employment under individual contracts (d) Should the above-named individuals currently be serving in the Armed Forces of the United States, notify them of their right to employment and full reinstatement upon application after discharge from the Armed Forces, in accordance with the Selective Service Act and the Universal Military Training and Service Act, as amended (e) Preserve and, upon request, make available to the Board and its agents, for examination and copying, all payroll records, social security payment records, timecards, personnel records and reports, and all other records necessary to determine the amount of backpay due hereunder (f) Restore and maintain all provisions of the collective-bargaining agreement with the Union. (g) Post at its place of business in Phoenix, Arizona, copies of the attached notice marked "Appendix."10 Copies of said notice, on forms provided by the Regional Director for Region 28, shall be posted by it immediately upon receipt thereof, and be maintained by it for at least 60 consecutive days thereafter, in conspicuous places, including all places where notices to employees are customarily posted. Reasonable steps shall be taken by the Respondent to insure that such notices are not altered, defaced, or covered by any other material. "In the event no exceptions are filed as provided by Section 102 46 of the Rules and Regulations of the National Labor Relations Board, the 122 DECISIONS OF NATIONAL LABOR RELATIONS BOARD (h) Notify said Regional Director, in writing, within 20 days from the receipt of this Decision, what steps Respondent has taken to comply herewith." findings, conclusions, recommendations, and Recommended Order herein shall, as provided in Section 102 48 of the Rules and Regulations, be adopted by the Board and become its findings, conclusions, and order, and all objections thereto shall be deemed waived for all purposes In the event that the Board 's Order is enforced by a judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall be changed to read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board " "In the event that this Recommended Order be adopted by the Board, this provision shall be modified to read "Notify the said Regional Director , in writing , within 10 days from the date of this Order, what steps the Respondent has taken to comply herewith " APPENDIX A NOTICE TO EMPLOYEES Posted by Order of the National Labor Relations Board an Agency of the United States Government WE WILL bargain collectively with Sales Drivers and Helpers, Local Union No. 274, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, as the exclusive representative of all our warehouse employees and drivers, regarding wages, hours, and working conditions, including any and all distributorship agreements WE WILL no longer enter into, continue, or enforce any individual agreements with our drivers. WE WILL offer to all drivers with whom we have individual agreements immediate and full reinstatement to their former or substantially equivalent positions as drivers, without prejudice to their seniority or other rights and privileges, and make each whole for any loss of pay suffered by reason of employment under individual agreement. WE WILL NOT deal individually with drivers concerning their terms and conditions of employment in derogation of their bargaining representative WE WILL NOT unilaterally change the wages, hours, and terms and conditions of employment of our drivers. WE WILL NOT modify the terms of our collective bargaining agreement with the Union in violation of Section 8(d) of the Act. WE WILL offer immediate reinstatement to Robby Burleson, Jim Owen, and Carl Paige to the jobs, or substantially equivalent jobs, held by them and from which they quit, and make them whole for any loss of pay resulting from their termination of employment WE WILL restore the terms and conditions of our collective bargaining agreement to all drivers WE WILL NOT, in any like or related manner, interfere with, restrain, or coerce our employees in the exercise of the rights guaranteed by Section 7 of the Act. All our employees are free to become, remain, or refrain from becoming or remaining members of the above-named Union, or any other labor organization. Dated By BORDEN, INC (Employer) (Representative ) (Title) Note: We will notify the above-named men if they are now serving in the Armed Forces of the United States of their right to employment and to full reinstatement upon application after discharge from the Armed Forces in accordance with law. This is an official notice and must not be defaced by anyone. This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material. Any questions concerning this notice or compliance with its provisions may be directed to the Board's Office, 207 Camelback Building, 110 West Camelback Road, Phoenix, Arizona, Telephone 261-3717 Copy with citationCopy as parenthetical citation