Beverly Manor Nursing Home

National Labor Relations Board - Board Decisions

Jun 16, 1999

328 N.L.R.B. 744 (N.L.R.B. 1999)

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 744
Beverly Enterprises-Massachusetts, Inc., d/b/a Bev-
erly Manor Nursing Home and Hospital Work-
ers Union Local 767, Service Employees Interna-
tional Union, AFL–CIO. Cases 1–CA–35006 and
1–CA–35390
June 16, 1999
DECISION AND ORDER
BY MEMBERS FOX, LIEBMAN, AND HURTGEN
Pursuant to charges filed by the Union on March 3,
19971 and amended May 7 in Case 1–CA–35006, the
General Counsel of the National Labor Relations Board
issued a complaint on May 27. Thereafter, on July 8, the
Union filed a charge in Case 1–CA–35390 and an
amendment on September 8, and a second amended
charge was filed on October 16. On October 28, the
General Counsel issued complaint in Case 1–CA–35390
and an Order Consolidating Cases and Rescheduling
Hearing for both cases.
The complaints allege that the Respondent violated
Section 8(a)(5) and (1) of the National Labor Relations
Act by unilaterally changing (decreasing) the maximum
rate of the 1997 anniversary date wage increases paid to
its unit employees, and by refusing since July 15 to fur-
nish information requested by the Union, all at a time
when it had a duty to bargain with the Union about these
matters.2 The Respondent filed answers admitting and
denying in part the allegations in the complaints.
On June 18, 1998, the General Counsel filed a Motion
for Summary Judgment. On June 25, 1998, the Board
issued an Order transferring the proceeding to the Board
and a Notice to Show Cause why the motion should not
be granted. The Respondent filed a response.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
Ruling on Motion for Summary Judgment
The Respondent, in both its answer and its response to
the Notice to Show Cause, denies that it refused to bar-
gain, that it made unilateral changes to the unit employ-
ees’ 1997 maximum rate of anniversary wage increase,
and that it refused to furnish the Union with requested
information regarding the bargaining unit employees. In
its response to the Notice to Show Cause, the Respondent
asserts as its affirmative defenses that its previous with-
drawal of recognition from the Union was lawful, that
the Union is defunct, and that the Union placed unlawful
conditions on bargaining.

1 All dates are 1997 unless otherwise noted.
2 The bargaining unit is described as:
All full time and regular part-time service and maintenance
employees, including nursing assistants, dietary aides, cooks,
rehabilitation aides, and activity assistants employed by the
Employer at its Plymouth, Massachusetts nursing home, but
excluding all managers, supervisors, RNs and LPNs, business
office clericals, per diem casuals, Administrator, Director of
Nursing, Director of Staff Development, Social Services Di-
rector, Activities Director/Coordinator, Dietary Manager,
Medical Records Professional, maintenance supervisor, and
guards within the meaning of the Act.
1. The change in the maximum rate for anniversary wage
increases
The Respondent contends that it did not implement
any unilateral changes in the maximum rate for the anni-
versary wage increase, but that the amount that was
awarded merely followed its past practices and formula.
In response, the General Counsel relies on the Board’s
April 9,1998, Decision and Order, 325 NLRB 598,3 in
which the Board addressed similar Section 8(a)(5) and
(1) allegations against the Respondent regarding the re-
duction of the maximum 1996 anniversary wage increase
from 4 percent to 3 percent. The General Counsel con-
tends that the Board’s conclusions in that case control the
instant proceeding.
In agreement with the General Counsel, we reject the
Respondent’s affirmative defenses raised by its response
to the Notice to Show Cause in this proceeding, which
are the same as those considered and rejected in the prior
decision. In that decision,4 the Board specifically found
that “the Respondent’s established merit increase pro-
gram consisted mainly of fixed features, i.e., awarding
standard 4-percent maximum increases to most (90 per-
cent) of its employees following their annual apprais-
als.”5 The Board ordered the Respondent, among other
things, to continue paying the 4-percent maximum anni-
versary increases to unit employees until any changes in
the program were agreed to as a result of bargaining in
good faith with the Union or were lawfully implemented
pursuant to a valid bargaining impasse. The Board also
affirmed the judge’s finding that the Respondent’s with-
drawal of recognition from the Union was unlawful and,
therefore, that the Union was still the lawful exclusive
collective-bargaining representative of the unit employ-
ees.
Because the Respondent has not complied with the
prior Order of the Board and court regarding these same
issues nor argued here that it possesses any newly dis-
covered evidence, special circumstances, or other af-
firmative defense not already considered and rejected by
the Board and the court, we find no factual or legal issues
presented which would warrant a hearing to reexamine
our decision in the prior proceeding. Accordingly, we
find that the Respondent violated Section 8(a)(5) and (1)
of the Act by unilaterally changing the terms and condi-
tions of employment of its unit employees by reducing
3 Enfd. 174 F.3d 13 (1st Cir. 1999).
4 The Respondent’s answers to both complaints also assert as af-
firmative defenses that the Union has taken an intractable position
and/or has waived its right to bargain. However, in its response to the
notice to show cause, the Respondent has not raised any material issue
of fact regarding these defenses, other than matters that were already
litigated and decided in the prior proceeding.
5 Id.
328 NLRB No. 102
BEVERLY MANOR NURSING HOME 745
the 1997 anniversary wage increases maximum from 4
percent.
2. The refusal to furnish information to the Union
By letter dated July 7, the Union made an information
request seeking “full information on the bargaining unit,”
itemizing the specific information sought. By letter
dated July 15, the Respondent refused to furnish the Un-
ion with the requested information. The Respondent
raises the same affirmative defenses as discussed above.
It is well established that the Union, as the certified
collective-bargaining representative of the unit employ-
ees, has a right to obtain information, which relates to the
“core” terms and conditions of employment. Venture
Packaging, 294 NLRB 544, 561 (1989). Here, the Union
requested “full information” about the bargaining unit
including names, addresses, hours scheduled, hours
worked per week for the last six months, job categories,
and other terms and conditions of employment which are
mandatory subjects of collective bargaining. Indiana
Hospital, 315 NLRB 647, 663 (1994). We find that this
information is presumptively relevant and reasonably
necessary to the Union’s performance of its duties as the
certified representative of the bargaining unit employees
and that the Respondent has an obligation to furnish the
Union with the requested information. Top Job Building
Maintenance Co., 304 NLRB 902, 909 (1991). More-
over, as noted above, the Respondent’s affirmative de-
fense that the Union is not the lawful bargaining repre-
sentative of its employees has been considered and re-
jected by the Board and court. Likewise, the Respon-
dent has not raised any material issue of fact regarding its
other affirmative defenses aside from what has already
been litigated and decided in the prior proceeding.
Therefore, contrary to the Respondent’s contention, we
find that there are no factual or legal issues warranting a
hearing. Accordingly, we conclude that the Respondent
has violated its collective-bargaining obligations under
the Act, when it admittedly refused to furnish the re-
quested information and by that refusal, the Respondent
violated Section 8(a)(5) and (1) of the Act.
Accordingly, we grant the Motion for Summary Judg-
ment.6
On the entire record, the Board makes the following
FINDINGS OF FACT
I. JURISDICTION
At all material times, the Respondent, a corporation,
with a place of business in Plymouth, Massachusetts, has
been engaged in the operation of a nursing home. During
the calendar year 1996, the Respondent derived gross

6 The Respondent also contends that summary judgment in these
cases is not appropriate because the judge in the prior proceeding is-
sued a bench decision, which the Respondent characterizes as an “un-
lawful and hasty process.” We note that the court in enforcing the prior
Board decision rejected the Respondent’s challenge to the Board’s
bench decision process. 174 F.3d 13 (1st Cir. 199).
revenues in excess of $100,000 and purchased and re-
ceived at its Plymouth facility goods valued in excess of
$5,000 from locations directly outside the Common-
wealth of Massachusetts. We find that the employer is
engaged in commerce within the meaning of Section
2(2), (6), and (7) of the Act, and is a health care institu-
tion within the meaning of Section 2(14) of the Act. We
further find that the Union is a labor organization within
the meaning of Section 2(5) of the Act.
II. ALLEGED UNFAIR LABOR PRACTICES
On or about January 1, 1997, the Respondent de-
creased the 4 percent maximum rate of the anniversary
date wage increases paid to its unit employees without
prior notice to the Union and without affording the Un-
ion an opportunity to bargain with the Respondent.
On or about July 15, 1997, the Respondent, by its hu-
man resources manager, J. F. Begley, refused to provide
to the Union certain collective-bargaining information
regarding the bargaining unit employees requested in the
Union’s July 7, 1997 letter.
CONCLUSION OF LAW
By the acts and conduct described above, the Respon-
dent has engaged in unfair labor practices affecting
commerce within the meaning of Section 8(a)(5) and (1)
and Section 2(6) and (7) of the Act.
REMEDY
Having found that the Respondent has engaged in cer-
tain unfair labor practices, we shall order it to cease and
desist and to take certain affirmative action designed to
effectuate the policies of the Act.
Having found that the Respondent has unilaterally re-
duced the 4 percent maximum anniversary wage increase
for its unit employees in 1997, without first bargaining
with the Union in good faith to impasse, we shall order
the Respondent to restore this maximum anniversary
wage increase and make whole the unit employees for
any loss of pay they may have suffered due to the Re-
spondent’s unilateral change, in the manner prescribed in
Ogle Protection Service, 183 NLRB 682 (1970), with
interest as set forth in New Horizons for the Retarded,
283 NLRB 1173 (1987).
Having found that on and since July 15, 1997, the Re-
spondent has unlawfully refused to furnish to the Beverly
Manor Nursing Home and Hospital Workers Union, Lo-
cal 767, Service Employees International Union, AFL–
CIO, certain information regarding the unit employees
that is necessary and relevant to the Union’s collective-
bargaining responsibilities, we shall order the Respon-
dent to furnish the information as detailed in its July 7,
1997 letter.
ORDER
The Respondent, Beverly Enterprises-Massachusetts,
Inc., d/b/a Beverly Manor Nursing Home, Plymouth,
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 746
Massachusetts, its officers, agents, successors, and as-
signs, shall
1. Cease and desist from
(a) Refusing to bargain in good faith with the Hospital
Workers Union, Local 767, Service Employees Interna-
tional Union, AFL–CIO as the exclusive representative
of its employees with respect to rates of pay, wages,
hours of employment and other terms and conditions of
employment, in an appropriate unit consisting of:

All full time and regular part-time service and mainte-
nance employees, including nursing assistants, dietary
aides, cooks, rehabilitation aides, and activity assistants
employed by the Employer at its Plymouth, Massachu-
setts nursing home, but excluding all managers, super-
visors, RNs and LPNs, business office clericals, per
diem casuals, Administrator, Director of Nursing, Di-
rector of Staff Development, Social Services Director,
Activities Director/Coordinator, Dietary Manager,
Medical Records Professional, maintenance supervisor,
and guards within the meaning of the National Labor
Relations Act.

(b) Making unilateral changes in the 4-percent maxi-
mum anniversary wage increases without prior notice to,
or bargaining with, the Union, as the exclusive represen-
tative of the bargaining unit described above.
(c) Refusing to furnish to the Union information which
it requested in it letter of July 7, 1997, which is necessary
and relevant to the Union’s performance of its function
as the exclusive bargaining representative of the bargain-
ing unit as described above.
(d) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Restore and immediately put into effect the annual
4 percent maximum anniversary wage increases for all
unit employees for 1997 and continue such increases
until any changes have been bargained with the Union in
good faith and embodied in a collective-bargaining
agreement or a valid impasse has been reached.
(b) Furnish to the Union in a timely manner the infor-
mation requested by the Union on July 7, 1997.
(c) On request, bargain in good faith with the Union as
the exclusive representative of the employees in the unit
described above concerning terms and conditions of em-
ployment and, if an understanding is reached, embody
the understanding in a signed agreement.
(d) Within 14 days of the date of this Order, make the
unit employees whole for any loss of earnings and other
benefits they may have suffered by the Respondent’s
unlawful unilateral changes in the anniversary wage in-
crease maximum in the manner set forth in the remedy
section of the decision.
(e) Within 14 days after service by the Region, post at
its facility Plymouth, Massachusetts copies of the at-
tached notice marked “Appendix.”7 Copies of the notice,
on forms provided by the Regional Director for Region
1, after being signed by the Respondent's authorized rep-
resentative, shall be posted by the Respondent and main-
tained for 60 consecutive days in conspicuous places
including all places where notices to employees are cus-
tomarily posted. Reasonable steps shall be taken by the
Respondent to ensure that the notices are not altered,
defaced, or covered by any other material. In the event
that, during the pendency of these proceedings, the Re-
spondent has gone out of business or closed the facility
involved in these proceedings, the Respondent shall du-
plicate and mail, at its own expense, a copy of the notice
to all current employees and former employees employed
by the Respondent at any time since January 1997.
(f) Preserve and, within 14 days of a request, make
available to the Board or its agents for examination and
copying, all payroll records, social security payment re-
cords, timecards, personnel records and reports, and all
other records necessary to analyze the amount of back-
pay due under the terms of this Order.
(g) Within 21 days after service by the Region, file
with the Regional Director a sworn certification of a re-
sponsible official on a form provided by the Region at-
testing to the steps that the Respondent has taken to
comply.

APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government

The National Labor Relations Board has found that we vio-
lated the National Labor Relations Act and has ordered us to
post and abide by this notice.

Section 7 of the Act gives employees these rights.
To organize
To form, join, or assist any union
To bargain collectively through representatives
of their own choice
To act together for other mutual aid or protection
To choose not to engage in any of these protected
concerted activities.

WE WILL NOT unilaterally change the terms and
conditions of employment of our employees without hav-
ing first bargained with the Hospital Workers Union,
Local 767, Service Employees International Union,

7 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”
BEVERLY MANOR NURSING HOME 747
AFL–CIO in good faith to impasse regarding the pay-
ment of the annual 4-percent maximum anniversary wage
increases.
WE WILL NOT refuse to bargain with the Union by
refusing to supply requested relevant information regard-
ing the unit employees necessary for the Union to per-
form its exclusive representative responsibilities.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
guaranteed you by Section 7 of the Act.
WE WILL, on request, bargain with the Union con-
cerning the annual maximum anniversary wage increase
and put into writing and sign any agreement reached.
WE WILL furnish to the Union in a timely fashion the
information requested by the Union in its letter dated
July 7, 1997.
WE WILL make the unit employees whole for any
losses incurred as a result of our unlawful unilateral
change, with interest.

BEVERLY ENTERPRISES-
MASSACHUSETTS, INC., D/B/A BEVERLY
MANOR NURSING HOME