Bernice Miller, Complainant,v.F. Whitten Peters, Acting Secretary, Department of the Air Force, Agency.

Equal Employment Opportunity CommissionFeb 18, 2000
01a00170 (E.E.O.C. Feb. 18, 2000)

01a00170

02-18-2000

Bernice Miller, Complainant, v. F. Whitten Peters, Acting Secretary, Department of the Air Force, Agency.


Bernice Miller, )

Complainant, )

)

v. ) Appeal No. 01A00170

) Agency No. HH2W99009

F. Whitten Peters, )

Acting Secretary, )

Department of the Air Force, )

Agency. )

____________________________________)

DECISION

On October 7, 1999, complainant filed a timely appeal with this

Commission from a final agency decision (FAD) issued on September 7,

1999, pertaining to her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.<1> The Commission accepts the current appeal

in accordance with EEOC Order No. 960.001.

ISSUE PRESENTED

The issue presented herein is whether or not the agency properly dismissed

the current complaint for failure to state a claim.

BACKGROUND

The record reflects that on May 17, 1999 complainant initiated contact

with an EEO Counselor. During the counseling period, complainant

expressed dissatisfaction with the EEO process with regards to a

previously filed complainant. Specifically, complainant alleges the

following:

Col. Deal did not have an assigned EEO Counselor submit a written report

within fifteen days after the complainant filed her formal complaint

on April 12, 1999;

On June 11, 1999, Ms. Janice Jackson, acting WG/CCD, lost complainant's

initial contact form from May 17, 1999;

From August 12, 1998 through June 3, 1999, col. Deal and Ms. Janice

Jackson did not establish a system to periodically evaluate the

effectiveness and timeliness of complainant's complaint and Counselor's

report; and

On October 6, 1998, Lt. Col. Terry R. Hankerson and Col. Deal did not

take appropriate action to ensure the written Counselors report was

submitted to the Complainant within fifteen days after complainant

filed a formal complaint.

Counseling failed, and on June 24, 1999, complainant filed a

formal complaint claiming she was the victim of unlawful employment

discrimination on the bases of reprisal (prior EEO activity). The

complaint was comprised of the matters for which complainant underwent

EEO counseling, discussed above.

Thereafter, on September 7, 1999, the agency issued a final decision

dismissing the current complaint for failure to state a claim.

The agency found that the complainant's complaint simply raised

claims of dissatisfaction with the EEO process, which fail to state

a claim. Furthermore, the agency states that complainant should have

raised the above issues with the agency official responsible for the

quality of complaint processing.

On appeal, complainant, through her representative, argues that she has

previously complied with the applicable rules and regulations requiring

her to raise complaints about the processing of an EEO complaint with

the responsible agency official responsible for complaint processing at

that level, but nothing was done to resolve the problems.

ANALYSIS AND FINDINGS

EEOC Regulation Volume 64 Fed. Reg. 37,644, 37,656 (1999) (to be

codified at and herein after referred to as 29 C.F.R. � 1614.107(a)(8)),

provides in relevant part, that an agency shall dismiss a complaint or

portion thereof that alleges dissatisfaction with the processing of a

previously filed complaint. In this case, complainant has clearly alleged

dissatisfaction with the processing of previously filed complaints.

Therefore, pursuant to 29 C.F.R. � 1614.107(a)(8), the agency properly

dismissed the current complaint.

The Commission further notes, EEOC Management Directive MD-110,

at 5-23, provides that if a complainant is dissatisfied with the

processing of his/her pending complaint, whether or not it alleges

prohibited discrimination as a basis for dissatisfaction, he/she should

be referred to the agency official responsible for the quality of

complaint processing. Furthermore, if the complainant has raised his or

her concerns with the appropriate agency official and nothing was done

to resolve the concerns, the complainant may present those concerns to

the EEOC at the following stages of processing:

Where the complainant has requested a hearing, to the EEOC Administrative

Judge when the complaint is under the jurisdiction of the Administrative

Judge; or

Where the complainant has not requested a hearing, to the EEOC Office

of Federal Operations (OFO) on appeal.

Accordingly, complainant should raise any concerns of dissatisfaction

with the EEO process with either an Administrative Judge or the Office of

Federal Operations depending upon whether or not she requests a hearing

for the previously filed complaint.

CONCLUSION

For the reasons set forth herein, the Commission hereby AFFIRMS the

agency's decision to dismiss the instant complaint.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1199)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE

FILED WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30)

CALENDAR DAYS of

receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See

64 Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.405). All requests and arguments must be

submitted to the Director, Office of Federal Operations, Equal Employment

Opportunity Commission, P.O. Box 19848, Washington, D.C. 20036. In the

absence of a legible postmark, the request to reconsider shall be deemed

timely filed if it is received by mail within five days of the expiration

of the applicable filing period. See 64 Fed. Reg. 37,644, 37,661 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.604).

The request or opposition must also include proof of service on the

other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S1199)

You have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. If you file a civil action, YOU MUST NAME AS

THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND

OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court

appoint an attorney to represent you and that the Court permit you

to file the action without payment of fees, costs, or other security.

See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. �

2000e et seq.; the Rehabilitation Act of 1973,

as amended, 29 U.S.C. �� 791, 794(c). The grant or denial of the request

is within the sole discretion of the Court. Filing a request for an

attorney does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

February 18, 2000

____________________________

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days of mailing. I certify that

the decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

_______________ __________________________

Date Equal Employment Assistant1On November 9, 1999, revised

regulations governing the EEOC's federal sector complaint process

went into effect. These regulations apply to all federal sector

EEO complaints pending at any stage in the administrative process.

Consequently, the Commission will apply the revised regulations found

at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at WWW.EEOC.GOV.