Berbiglia, Inc.Download PDFNational Labor Relations Board - Board DecisionsDec 29, 1977233 N.L.R.B. 1476 (N.L.R.B. 1977) Copy Citation DECISIONS OF NATIONAL LABOR RELATIONS BOARD Berbiglia, Inc. and Retail Store Employees' Union, Local 782, affiliated with Retail Clerks Internation- al Association. Cases 17-CA-6945 and 17-CA- 7090 December 29, 1977 DECISION AND ORDER BY CHAIRMAN FANNING AND MEMBERS JENKINS AND PENELLO On May 31, 1977, Administrative Law Judge Josephine H. Klein issued the attached Decision in this proceeding. Thereafter, the Charging Party filed exceptions and a supporting brief and Respondent filed exceptions and a supporting brief. Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its authority in this proceeding to a three-member panel. The Board has considered the record and the attached Decision in light of the exceptions and briefs and has decided to affirm the rulings, find- ings,' and conclusions2 of the Administrative Law Judge, to modify her remedy so that interest is to be computed in the manner prescribed in Florida Steel Corporation, 231 NLRB 651 (1977), 3 and to adopt her recommended Order, as modified herein. 1. The Administrative Law Judge found that Respondent had mailed a letter to employees in October 1975 misrepresenting the Union's continued desire to represent employees. In accordance with this finding, we find that Respondent has violated Section 8(a)(l) since October 1975, rather than December 1975 as found by the Administrative Law Judge. 2. The Administrative Law Judge found that Respondent solicited employees to resign from the Union, abandon the strike, and return to work on April 16 and 29, but neglected to include these I These findings and conclusions are based, in part, on credibility determinations of the Administrative Law Judge, to which Respondent has excepted, alleging that she was biased and prejudiced. After careful review of the record, we conclude that the Administrative Law Judge's credibility findings are not contrary to the clear preponderance of all the relevant evidence. Accordingly, we find no basis for disturbing those findings, and we reject the charge of bias and prejudice on the part of the Administrative Law Judge. Standard Dry Wall Products, Inc., 91 NLRB 544 (1950), enfd. 188 F.2d 362 (C.A. 3, 1951). In par. 9 of sec. II,(D),(2),(a) of the Administrative Law Judge's Decision a letter sent out by the Union on October 17, 1975, is misquoted. The first sentence quoted from the letter should be: "The Union does want to continue to represent the Berbiglia employees ... " rather than stating that it "does not want to continue . ." 2 Respondent claimed, as one of its affirmative defenses to the alleged refusal to bargain, that the Union's demand for the inclusion of a union- security clause in the renewal contract was unlawful, inasmuch as the unit employees had voted to rescind the prior union-security authorization. The Administrative Law Judge rejected this defense and Respondent's reliance 233 NLRB No. 193 findings in her conclusions of law. We modify Conclusion of Law 5 accordingly. 3. Although in making her findings the Adminis- trative Law Judge specifically noted that, unlike Case 17-CA-6945, the complaint in Case 17-CA-7090 did not allege the 8(a)(1) conduct also violated Section 8(a)(5), she inadvertently concluded that the 8(a)(l) conduct in both complaints violated Section 8(a)(5) as well. We modify Conclusion of Law 6 accordingly. AMENDED CONCLUSIONS OF LAW Delete Conclusions of Law 5 and 6 from the Administrative Law Judge's Decision and substitute the following: "5. Since October 1975 Respondent has violated Section 8(a)(l) of the Act by unlawfully misrepre- senting the Union's position, promising employees improved benefits and increased earnings if they repudiate the Union, instigating, encouraging, and filing a petition to have the Union decertified, interrogating employees about their union sympa- thies and activities, threatening employees with discharge for engaging in a strike, soliciting employ- ees to resign from the Union, abandon the strike and return to work, and threatening pickets with assault by automobile. "6. Since Respondent's misrepresentation of the union letter, its promises of improved benefits and increased earnings, and its involvement in the decer- tification petition were designed to undermine the Union's representative status, in order to avoid Respondent's obligation to bargain with the Union, they were violative of Section 8(a)(5) of the Act." ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board adopts as its Order the recommend- ed Order of the Administrative Law Judge as modified below and hereby orders that the Respon- on the proviso to Sec. 9(e) of the Act on the grounds that the language of this section, identical to that in Sec. 9(c), merely prevents two elections within a year. While we agree that Respondent's affirmative defense lacks merit, we base our conclusion on grounds other than those stated by the Administrative Law Judge. Among the Union's original bargaining de- mands was included a union-security provision. Inasmuch as the unit employees had voted to deauthorize the Union in an election pursuant to Sec. 9(e)(1) of the Act within 12 months of the expiration of the term of the preexisting contract, it is clear that the proviso language of Sec. 8(aX3) of the Act would prohibit Respondent from entering into such a union-security clause effective within the 12-month period succeeding the deauthorization election. However, we do not find that such a demand by the Union constitutes an affirmative defense to Respondent's refusal to bargain in good faith. It suffices to note that Respondent was not bound by this demand, and it could have either rejected the demand altogether or have insisted that the union-security provision not be effective within the proscribed 12-month period. I See, generally, Isis Plumbing & Heating Co., 138 NLRB 716 (1962). 1476 BERBIGLIA, INC. dent, Berbiglia, Inc., Kansas City, Missouri, its officers, agents, successors, and assigns, shall take the action set forth in the said recommended Order, as modified herein: 1. Insert the following as paragraph l(e) and reletter subsequent paragraphs accordingly: "(e) Soliciting employees to resign from the Union and to abandon the strike and return to work." 2. Substitute the attached notice for that of the Administrative Law Judge. APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government WE WILL NOT promise you better earnings, fringe benefits, or other terms or conditions of employment for the purpose of encouraging or persuading you to seek a representation election conducted by the National Labor Relations Board or to take any other action whereby the Retail Store Employees Union, Local 782, affili- ated with Retail Clerks International Association, might be decertified or repudiated as your collec- tive-bargaining representative. WE WILL NOT initiate, encourage, or assist action seeking a representation election, conduct- ed by the National Labor Relations Board, whereby the above-named Union might be repu- diated or decertified as your collective-bargaining representative, in order to avoid our obligation to recognize and bargain with that Union. WE WILL NOT question you concerning your union sympathies and activities or concerning the union activities and sympathies of any other employees. WE WILL NOT solicit any employees to refrain from participating in or supporting a lawful strike called by the above-named Union or otherwise to repudiate the Union, in order to avoid our obligation to recognize and bargain with the Union. WE WILL NOT threaten you with discharge, bodily injury, or any other detriment because you participate in a lawful strike or other protected concerted activity. WE WILL NOT solicit yOU to resign from the Union and to abandon the strike and return to work. WE WILL NOT engage in the above-mentioned actions or other actions in an attempt to under- mine support for the above-named Union as your collective-bargaining representative. WE WILL NOT in any other manner interfere with, restrain, or coerce you with respect to your exercise of rights which Section 7 of the National Labor Relations Act guarantees. WE WILL, upon request, recognize and bargain with the above-named Union, in good faith and in a genuine attempt to reach agreement, with respect to wages, hours, and other terms and conditions of employment of the employees in the following bargaining unit: All full-time and regular part-time sales clerks, porters, cashiers, and utility men employed at the retail stores of Berbiglia, Inc., in the Kansas City, Missouri, area, but excluding office clerical employees, casual employees, professional employees, guards and supervisors as defined in the Act, and, if an understanding is reached, WE WILL embody such understanding in a written signed contract. WE WILL offer reinstatement to their positions as head salesmen to Joseph E. Cassidy, Richard D. Batten, James T. Griffin, Lirio Petigna, John B. Smith, Joseph Cisetti, M. Turville, Robert S. Gregg, and Donald E. Ozburn, and WE WILL make said employees whole, with interest, for any loss of earnings they suffered as a result of our failure to reinstate them as head salesmen on July 12, 1976. Our employees are free to exercise any or all of these rights, including the right to join or assist Retail Store Employees' Union, Local 782, affiliated with Retail Clerks International Association, or any other union. Our employees are also free to refrain from any or all such activities, except to the extent that union membership may be required by a collective- bargaining agreement as a condition of continued employment, as permitted by the proviso to Section 8(a)(3) of the Act. BERBIGLIA, INC. DECISION JOSEPHINE H. KLEIN, Administrative Law Judge: Pursu- ant to a charge filed on January 30, 1976 (amended on February 23) by Retail Store Employees Union, Local 782, affiliated with Retail Clerks International Association (the Union), a complaint was issued against Berbiglia, Inc. 1477 DECISIONS OF NATIONAL LABOR RELATIONS BOARD (Respondent), on March 17 (Case 17-CA-6945), alleging violations of Section 8(a)(l) and (5) of the Act.l On April 20, a settlement agreement was approved by the Regional Director in that case. However, a second charge was filed on April 21 and thereafter amended on June 30 (Case 17- CA-7090). Pursuant to the second charge, on June 30 a new complaint was issued, again alleging violations of Section 8(a)(l) and (5). The settlement agreement in the first case was set aside and both complaints were noticed for consolidated hearing. At the hearing the complaint in Case 17-CA-7090 was amended to add an allegation of violation of Section 8(a)(3). Pursuant to due notice, a consolidated hearing was held before me in Kansas City, Kansas, on August 23 through 27 and November 29 through December 3, 1976. All parties were represented by counsel and afforded full opportunity to present oral and written evidence and to examine and cross-examine witnesses. The parties waived oral argument at the conclusion of the testimony. Briefs were filed on behalf of the General Counsel, the Charging Party, and Respondent on January 21, 1977. Upon the entire record,2 together with careful observa- tion of the witnesses and consideration of the briefs, I make the following: FINDINGS OF FACT I. PRELIMINARY FINDINGS Respondent, a Missouri corporation, is engaged in the retail sale of liquor and related products in a group of retail stores in the metropolitan area of Kansas City, Missouri. In the course and conduct of its business, Respondent annually purchases goods and supplies valued in excess of $50,000 directly from sources located outside Missouri. Respondent's annual gross volume of business equals or exceeds $500,000. Respondent is, and was at all times material herein, an employer engaged in commerce within the meaning of Section 2(2), (6), and (7) of the Act. The Union is now, and was at all times material herein, a labor organization within the meaning of Section 2(5) of the Act. II. THE UNFAIR LABOR PRACTICES A. Background and Chronology For some 47 years Michael Berbiglia has been engaged in the retail liquor business in the Kansas City, Missouri, metropolitan area. In 1946 Respondent corporation was organized, with Berbiglia as president and apparently the sole beneficial owner and chief officer. Charles W. Saun- ders, Sr., has been with the Company for around 30 years, the last 20 years as the vice president and general manager. The chain consists of approximately 20 stores. I National Labor Relations Act, as amended. 29 U.S.C., Β§ 151, et seq, 2 As corrected by an order issued simultaneously herewith. That order grants the Union's unopposed motion to correct the transcript. In addition. other corrections are made where necessary for clanty. In some instances the transcript is garbled, but corrections could not be made because it is not clear precisely what was said. Additionally, since the spelling of names is not always consistent in the record, one spelling of each name has been adopted in this Decision. In 1969 the stock of Respondent corporation was transferred to Forum Cafeterias, a corporation in which Berbiglia was the largest, but not a majority, stockholder. Upon this change of stock ownership, Saunders remained on with Respondent but representatives of Forum's man- agement also assumed active roles. Among the Forum personnel so acting was John N. Hartquist, Jr., who became a vice president, secretary, and comptroller of Respondent. In 1972 the Union filed a petition to represent the stores' employees.3 On January 8, 1973, after a hearing on the petition and an election, the Union was certified as the exclusive representative of Respondent's employees in a unit defined as: "All full-time and regular part-time sales clerks, porters, and utility men...." Before certification, so far as here relevant, the stores had been manned essentially by clerks and "managers." 4 At the time of the representation proceeding it was agreed that the "head clerks" were to be included in the bargaining unit. For example, the record in that proceeding shows an initial agreement by counsel for the Union and the Company that "the term 'All retail sales clerks' ... includes head clerks, first clerks . . . those people all come within" the term "sales clerks." There is no dispute that the words "sales- man" and "clerk" are interchangeable. A collective-bargaining agreement was executed, effec- tive from April 6, 1973, through April 1, 1976, covering "all full-time and regular part-time sales clerks." The agree- ment set forth wage rates for "Head Salesmen," "Sales- men," "Stockmen" and "Part-time Students." It further provided that: "No employee shall suffer a reduction in pay because of the signing of this agreement nor shall any employee be reclassified to defeat the purposes of this agreement." In addition, by a separate understanding, dated May 9, 1973, red circle rates were listed for 8 head salesmen, II salesmen, and 2 stockmen. Each red-circle rate was computed on the basis of the employee's earnings during 1972. Salesmen's earnings consisted of their wages, paid on an hourly basis, and commissions allowed on items specified by Respondent's central management. For the head salesmen, prior earnings had included their salaries plus the override commissions they had received, being 10 percent of the salesmen's commissions. The agreement provided that, subject to defined excep- tions, all work and services connected with the handling or selling of merchandise were to be performed by members of the bargaining unit. The only exception relevant to this proceeding permitted "Working managers in stores em- ploying four (4) or more full-time salesmen including the working manager." Such working managers were not included in the bargaining unit. The provision is popularly referred to as the "clerks' work clause." The collective-bargaining agreement contained a union- security provision. On March 3, 1975, a deauthorization petition was filed (Case 17-UD-51). In an election held :3 Warehouse employees are apparently represented by a Teamsters union. Office personnel are unrepresented. 4 In the present hearing the parties appeared agreed that before the collective-bargaining agreement the top ranking person in each store was generally called a "manager." 1478 BERBIGLIA, INC. thereon on May 5, 1975, the employees voted to eliminate the union-security provision. The Regional Director over- ruled the Union's objections to the conduct of the election and the Union did not seek review. Accordingly, the results of the election were certified. In December 1975, pursuant to a 90-day termination provision, the Union notified Respondent of its desire to bargain concerning changes in the contract. John K. Bestor, Esq., who had recently been retained as counsel for Respondent, was unable to meet for negotiations at that time. Harry Hess, then the Union's president and chief executive officer, did not press a demand for immediate negotiations. At the same time Berbiglia was in the process of negotiating a repurchase of Respondent's stock from Forum. Apparently as part of the process of spinning Respondent corporation off from Forum, Hartquist sev- ered his connection with Respondent around November 1975. Berbiglia remained Respondent's president and Saunders resumed virtually exclusive overall management. Berbiglia's acquisition of all the stock was consummated as of March 31, 1976. He continued as sole stockholder and chairman of the board of directors, while his 24-year-old stepson, Jack Bondon, was made president. Saunders continued as vice president and active general manager. On January 22, 1976, a decertification petition was filed and a notice of hearing thereon was issued on February 28 (17-RD-603). On January 30 the Union filed its first charge (Case 17-CA-6945), alleging violations of Section 8(a)(l) and refusal to bargain in violation of Section 8(a)(5). On several occasions in February and March the Union requested contract negotiations, but Respondent declined to meet because of the pendency of the decertifi- cation petition which Respondent's counsel maintained presented a possible question concerning representation. On March 17 a complaint was issued on the Union's charge and the decertification petition was dismissed. The first formal contract negotiating session was held on March 29. Additional bargaining sessions on April 5 and 15 failed to achieve a contract and the Union struck as of April 16. On April 20 a settlement of the complaint was approved, under which Respondent committed itself, inter alia, to bargain with the Union and not to encourage or assist employees in seeking decertification. The next day, April 21, the Union filed its charge in Case 17-CA-7090 (amended June 30), again alleging Respondent's interfer- ence with employees' protected rights, refusal to bargain, and attempts to undermine the Union as bargaining representative. On June 30 a complaint was issued in Case 17-CA-7090; the settlement was set aside; and a revised complaint was issued in Case 17-CA-6945. The two cases were noticed for consolidated hearing. The strike ended on July 12 and those strikers who desired to return to work did so. Upon their return, those strikers who had been head salesmen became clerks. Respondent asserts that when the strike began, after expiration of the contract, "head salesmen" were replaced by "working managers." I There was one allegation of unlawful interrogation early in January. before the first charge. It should properly have been included in the first complaint and covered by the settlement in that case. Additional contract negotiating sessions have been held, under the auspices of the Federal Mediation Service, but no agreement had been reached on a contract as of the conclusion of the present hearing. In the negotiations the Union has been represented by a committee of union agents and two former head salesmen who were also union stewards. B. The Issues The first complaint alleged that Respondent had violated Section 8(aXI) and (5) by a letter sent to employees in October 1975, by encouraging and sponsoring a decertifi- cation in the first half of January 1976, and by promising increased benefits and income in the first half of January 1976. The second complaint alleged that in March and April 19765 Respondent had engaged in numerous acts of interference and coercion violative of Section 8(a)(I) and since the end of February 1976 had "maintained the position that it does not intend to reach a collective- bargaining agreement with the Union." The complaint also alleged that the strike beginning on April 16, 1976, was an unfair labor practice strike. By amendment to the second complaint made at the hearing, it was alleged that Respon- dent violated Section 8(a)(3) and (1) by not properly reinstating the head salesmen at the conclusion of the strike. At the hearing, Respondent sought to establish that head salesmen were supervisors within the statutory definition. The ramifications of this contention were said to be that: (a) with head salesmen eliminated from the bargaining unit, the Union did not represent a majority; (b) the inclusion of head salesmen rendered the bargaining unit inappropriate; (c) Respondent may not be directed to bargain with a union negotiating committee that includes head salesmen; (d) alleged acts of coercion and interfer- ence cannot be found violative of the Act insofar as they were directed to head salesmen; and (e) as supervisors, the head salesmen had no right to reinstatement. C. The Supervisory Issue While the alleged supervisory status of the head salesmen may not actually be decisive of the critical issues here presented, the question was fully litigated and the briefs of all parties discuss it extensively. Accordingly, it will here be considered. It is unnecessary to decide whether the "burden of proof' is on the General Counsel to establish that the head salesmen were employees or on Respondent to establish their supervisory status as an affirmative defense. Wherev- er the burden lay, the parties' entire 4-year course of conduct-from the representation proceeding, through the collective-bargaining agreement and the negotiations for a renewal contract, and the settlement of the first com- plaint-constitutes a prima facie showing of employee status. It was thus incumbent on Respondent to adduce rebutting evidence. By extensive cross-examination of the General Counsel's witnesses and direct testimony of its own witnesses, 1479 DECISIONS OF NATIONAL LABOR RELATIONS BOARD principally General Manager Saunders, Respondent sought to establish that head salesmen possessed, and to some extent exercised, various types of supervisory authori- ty. However, Respondent's evidence and extended argu- ment contain inherent flaws. First, most of Respondent's direct evidence consists of conclusionary generalizations, frequently in answer to leading questions. In virtually no instances were Respondent's witnesses able to provide any supportive details. Second, and perhaps more important, was Respondent's unwarranted assumption that the "head salesmen" under the contract had the same status, authori- ty, and functions as they had had as "store managers" before the advent of the Union. Respondent's witnesses maintained that the reclassifica- tions from "manager" to "head clerk" status were merely terminological, with no changes in duties, authority or other attributes of status. In examining witnesses and in his brief, Respondent's counsel operated on that assumption. But undifferentiated evidence concerning "managers" and "head salesmen" collectively is of little, if any, probative value if in fact the two positions were not the same. Whatever the status of the precontract "managers," the evidence clearly establishes that significant changes were made when they became head salesmen under the contract. Before the contract, George Shortino was "supervisor" of all the stores, serving largely as Saunders' assistant and representative. Upon execution of the collective-bargaining agreement, Richard D. Batten, a utilityman, 6 and Ernest W. Snyder, a manager, were made "supervisors," joining Shortino. Each of the three supervisors (Shortino, Batten, and Snyder) was assigned responsibility over about six or seven stores. Saunders testified that the number of supervi- sors was increased to three because he "felt that [he] needed to try to get a little bit more supervision in the store[s] to know what was really going on in the stores." The supervisors' duty was to see that Saunders' directives were executed. That hierarchical situation lasted until September 1974, when Snyder and Batten were demoted to positions as "working managers" in four-man stores. As permitted under the contract, they remained outside the bargaining unit. Head salesmen Lirio Petigna, Robert S. Gregg, John B. Smith, and Joseph Cisetti testified that as head salesmen they had less freedom and flexibility in the operation of their stores than they had previously had as managers. Clerk Michael A. Sinclair testified that head salesman and union steward James T. Griffin had to clear more items with the office than did Manager Snyder. Head salesmen did not attend regular management meetings, as they had when they were classified as managers. Head salesmen were paid on an hourly basis and received commissions on sales of promotional items designated by management; managers were salaried and received override commissions of 10 percent.7 Head sales- men were docked pay for absences, whereas they had not lost any salary for absences as managers. As head salesmen they were strictly limited to working only 40 hours a week, 6 A "utilityman" was apparently something like a troubleshooter, working at various stores when specific problems or needs arose. I It appears that upon execution of the collective-bargaining agreement salesmen's commissions were eliminated, hourly wage rates being computed where as precontract managers they had frequently worked longer hours. In testifying for the General Counsel, Batten gave a clue to the motivation for the changes in authority and status when "managers" became "head salesmen." Whenever a four-man store for some reason ceased to have four full- time salesmen, it no longer was entitled under the contract to have a "working manager." At the Union's insistence, when that occurred the "working manager" had to be reclassified as a head salesman. However, in general, the sole effect of such reclassification was that Respondent made payments on behalf of such person into the pension and health and welfare funds required by the contract. The person involved continued to be covered by the Company's pension and health and welfare plans for nonunit person- nel; he continued to be paid on a salary basis, without loss of pay for absence, plus override commissions; and he continued to attend managers' meetings. On March 1, 1976, as required by the collective-bargain- ing agreement, the stores converted from a 6-day to a 5-day workweek, with the stores continuing to operate 6 days a week. To accommodate this change, Respondent assigned clerks from four-man stores to cover clerks' days off in other stores. As a result, Batten's store ceased to qualify as a four-man store and he was reclassified as a head salesman. However, at first there was no change in the nature of his job and Saunders said he hoped the nominal reclassification would be for only a short time. Batten testified that as "manager" he had "all the responsibility of the manager"-he "just ran the whole boat." But head salesmen had no such power. In the early part of March, after his reclassification, Batten retained "managers" au- thority and attended the regular managers' meetings. Around the middle of March he began to shift his sympathies and told David Van Trump, a manager and admitted supervisor, that he (Batten) was considering joining the Union. Thereafter his authority and indepen- dence were gradually decreased. Batten testified that he retained his former authority as long as he was still believed to be nonunion. It is not alleged that any difference between managers and salesmen or differentiation among persons classified as head salesmen was violative of the Act. The parties agreed that, whatever the preunion situation, unit members, represented by the Union, should not exercise any argu- ably supervisory functions. However, the fact remains that the precontract position of manager was not the same as that of head salesman under the contract. The precontract position was apparently more akin to that of "working manager" in four-man stores under the contract. It further appears that the nominal classification of a person is not entirely decisive of his position, as seen in the case of Batten, Ernest Snyder, Howard Layton, and David Woolmer, who, although nominally reclassified as head salesmen when their stores lost their eligibility for "working managers," retained the perquisites of managers. Similarly, Charles Vaccaro, Berbiglia's brother-in-law, was classified by reference to total earnings in the preceding year. At some point dunng the contract term commissions were reinstituted, apparently on a small scale. 1480 BERBIGLIA, INC. as a head salesman under the contract, but he appears to have enjoyed the perquisites of managerial status, as, for example, attending managers' meetings. Respondent's an- swer to the complaint in Case 17-CA-7090 admits that Vaccaro was a "working manager" and supervisor and/or agent of Respondent. Because of the difference in the two positions, it is necessary to consider the evidence concerning head sales- men as such. Respondent's evidence and arguments con- cerning "managers and head salesmen" as a single group are not very helpful. In its brief, Respondent says: "Both the working manag- ers and the head salesmen participated in the hiring process by interviewing and evaluating applicants for permanent employment before hiring." Saunders testified: "I think all but just maybe three or four people in the organization I have hired personally." He also said he was on a first-name basis with all the employees and remained in close contact with them throughout their employment. Despite this, he was able to cite only one instance in which a "head salesman" might have interviewed a prospective employee. That instance involved Snyder, who had been a supervisor and then a store manager while the collective-bargaining agreement was in effect. In accommodating to initiation of the 5-day week in March 1976, Synder's title was apparent- ly changed to "head salesman." Saunders and Snyder testified that there never had been a change in Snyder's position as a manager. Thus, even if Snyder did interview an applicant when he was nominally classified as a head salesman (which is not clearly established), that fact would not tend to establish that head salesmen as a class played any significant role in the hiring process. Saunders also referred to interviews conducted by Ozburn and Petigna, but it was then established that they were both managers rather than head salesmen at the time of the interviews. Batten testified that as manager he had interviewed numerous applicants but none had been referred to him for interview when he was a head salesman. Griffin also testified that as manager he had evaluated prospective part-time employees but "it has not been done since we have been under a union contract at all." Head salesmen Gregg, Smith and Cisetti also testified that as head salesmen they had never interviewed any applicants. Respondent also contends that "head salesmen and working managers" had and exercised authority to hire part-time employees. The only support for this view, other than a conclusionary statement by Saunders, is that head salesman Gregg hired one part-time cashier. This he did on the specific instruction of Berbiglia, who, on visiting the store, apparently found it inadequately staffed. Similarly, the record fails to establish that head salesmen exercised any substantial discretion in laying off or reduc- ing the hours of part-time employees. It appears that in some stores part-time work was normally reduced in the slow period following the year-end holiday rush. However, Gregg testified that such reductions were made on direct instructions by Supervisor Shortino. Griffin testified that s Saunders testified that head clerk Ozburn had issued a written disciplinary report in January 1976. However, no credence can be given this testimony in view of Saunder's inability to recall the employee involved and his failure to produce the report. Saunders authorized part-time help and set their hours. There was little scope for independent judgment because part-time help basically is needed only on weekends. Cisetti testified that at one time he called the office about having a part-time employee report earlier than he was then reporting, but Cisetti's request was denied because the part-time clerk assigned to him had another full-time job. Respondent contends that "working managers and head salesmen" had the supervisory authority to discipline employees. However, the record totally fails to substantiate Saunder's conclusionary testimony to that effect. For example, in its brief Respondent says: "two of the Respondent's relatively few written reports, both against Employee John Kremer, were signed not only by Supervi- sor George Shortino, but also by the then head salesman of Store No. 81, W. Murphy." The two disciplinary reports cited by Respondent appear to be duplicative, bearing the same date and recording the same complaints. Both are signed by Shortino as "Supervisor." One of them also bears Murphy's signature on the line provided for the employee's signature. It is thus clear that Murphy played no superviso- ry role in that discipline. One disciplinary report in the record was made by Batten, when he was a supervisor, against head salesman Petigna, who signed as "employee." Another report was made out by Supervisor (or manager) Snyder against head salesman Whitney. Respondent pro- duced no disciplinary reports executed by head salesmen. Saunders testified that he had picked at random the ones introduced into evidence, merely to show the form of report used. Since Respondent was attempting to demon- strate that head salesmen had supervisory duties, one would assume that Saunders would have produced disci- plinary reports made out by them, if there were any such.8 It is significant that the printed form clearly calls for execution by a "Supervisor," which was Respondent's designation of the echelon above head clerk and manager. Head Salesman Gregg testified he had never seen a disciplinary report form and never knew he had authority to write any. One report, written and signed by Supervisor Snyder, records that a clerk was laid off for 3 months for reporting to work late and drunk. Although "Store Mgr." 9 Harry Jonscher certified the accuracy of the facts recited in Snyder's report, it is clear that the discipline was directed and handled by Snyder, as supervisor. Snyder testified that at one time a store manager believed a clerk was stealing from the Company. Disciplinary action was then taken by Supervisor Snyder and Saunders, at the office, apparently without any consultation with or partici- pation by the head clerk or store manager. Head Salesman John B. Smith once orally reprimanded the clerk in his store for being an hour late in opening the store. Smith then told the clerk that he could make up the hour at a later time, when inventory was to be taken. According to Smith's undisputed testimony, when Saun- ders learned of the incident he required Smith to sign a disciplinary report to the effect that he would be fired if he ever took such liberty again. 9 At the time, Jonscher was classified as a head salesman, but he signed the certification as "Store Mgr." According to Saunders, Jonscher proved unsatisfactory as a "manager" and was demoted to clerk's status. 1481 DECISIONS OF NATIONAL LABOR RELATIONS BOARD On occasion head salesmen may have "orally reprimand- ed" other clerks in their stores. However, the evidence clearly shows that such conduct was dictated by the natural desire of fellow employees to avoid collective criticism or discipline. For example, once clerk Kremer, without specific authority, gave a part-time clerk 4 hours extra work. Upon learning of this, Saunders complained to head salesman Gregg, who thereupon told Kremer not to take such action again because, if he did, "both of [them ] would be in hot water." There was some evidence that on occasion head sales- men reported to the office on improper conduct or poor performance by clerks. Such activity tends to underscore the absence of any real supervisory authority in the head clerks; they did not deal with the problems themselves but referred them to the office. Head salesmen Smith and Cisetti testified that either a head salesman or his clerk would report to the office if he felt the other one was not doing his fair share of the work or was not performing adequately. Nor is there any evidence, apart from conclusionary testimony by Saunders, to support Respondent's conten- tion that "Head salesmen had the authority to approve short periods of time off." There apparently was some variation in the practice concerning reporting anticipated tardiness or absences. In some instances the employee telephoned the store, in some he called the office, and in some he notified both. The office provided any needed replacement. The head clerk had no authority to work overtime to cover another employee's absence. Head salesman Smith testified that if his clerk telephoned that she would be late, all Smith could do was "tell her to dock her time." There is no evidence that head clerks could "excuse" any absence, or, on the other hand, take any disciplinary action for unexcused absence. Respondent contends that supervisory status is demon- strated by the fact that "head salesmen and working managers also had the responsibility for evaluating the work of employees under them." The record does establish that in 1974, during the first year of the collective-bargain- ing agreement, at least some head salesmen filed evaluation forms concerning the clerks in their stores. However, the requirement was thereafter abandoned because, in Saun- ders' words, "no one wanted to fill out a report against someone else." Thus, Respondent acceded to the head salesmen's disinclination to perform a possibly supervisory function?. Respondent argues that "Head salesmen and working managers also had the authority to recommend transfers of employees." It was Saunders' position that no interstore transfers of employees were made without the approval of the head salesmen in both the transferor and transferee stores. However, there is no evidence that any transfer was ever made at the request or on the recommendation of a head salesman. According to Saunders, clerk John Kremer frequently requested a transfer and head clerk Gregg testified that he sought to have Kremer transferred out of 10 Batten testified that Saunders continued to ask him about the employees in his store after he was reclassified as a head salesman in March 1976. But Batten was not being consulted as an evaluating supervisor. He testified: "even as a head salesman, [Saunders] still figured me to be his store. Saunders testified that he "couldn't get any manager or head clerk to take [Kremer]." However, the only specific refusal cited was by Webster, who at the time was a manager in a four-man store. Kremer was not actually transferred until some time after the expiration of the union contract, when there were no head salesmen. Head salesman Cisetti testified that he once requested that either he or the clerk in his store be transferred because the two men could not work well together. Cisetti's request was denied. Both Gregg's and Cisetti's requests apparently stemmed from personality problems unrelated to any supervisor-employee relationship. In any event, both re- quests were rejected. It thus cannot be said that they tend to establish head salesmen's authority to effectively recom- mend transfers. Respondent contends that head salesmen performed the "supervisory" function of scheduling the work of other employees in their stores. However, the operating hours of each store were determined by the office and the office also directed that employees, including head clerks, were to alternate between day and night shifts on a weekly basis. Thus, at least as to full-time employees, there was virtually no need or occasion for "scheduling." The number of hours to be worked by part-time employees, if any, was generally established by the office. Even in those instances in which the office did not specify the precise times the part-time employees were to work, their scheduling required the exercise of little, if any, judgment. Part-time help obviously was used during peak hours, which are readily known by any experienced person. Respondent cites certain testimo- ny by Batten apparently to establish that head salesmen had authority to schedule employees. However, Batten's testimony negates such authority. On cross-examination he testified: Q. ... [A]s a manager it was your responsibility to schedule the men as to what hours they were to work within the opening time and closing time, isn't that correct? A. Yes, sir. Q. As a head salesman didn't you do the same thing? A. No. Q. Who told you to change? A. Chuck Saunders, Sir. Batten proceeded to explain that after the 5-day workweek was instituted Saunders continually took employees out of Batten's store to work in other stores even though Batten said that he could not spare them. Although Saunders testified that "head clerks and man- agers" have authority to order overtime work if he is not available, and have done so, he provided no specific examples. He acknowledged that Respondent frowns on overtime. All the head salesmen questioned on the subject denied that they had ever ordered overtime. On the contrary, Gregg testified that as a head salesman he had been rigidly restricted to 40 hours per week, although nonunion, he was still asking about them. He wanted to see if they were coming over to our side. He asked if they were good or bad and I would tell him good." 1482 BERBIGLIA, INC. previously, as a manager, he had frequently worked up to 50 or 60 hours a week. Cisetti testified that while he was head salesman he requested permission to work extra hours to handle the heavy business on Christmas Eve but his request was denied. Respondent also argues that an additional indicium of the head salesmen's supervisory status was a requirement that they initial or certify timesheets and commission records for the clerks working in their stores. There is some conflict as to the extent to which this alleged requirement existed. The evidence as a whole shows that the general practice was that each clerk and head salesman recorded his own time and commissions and the head salesman then performed the routine operation of adding the amounts to check for glaring errors before the figures were transmitted to the office either telephonically or in writing. It appears that this ministerial act was frequently done by the clerk rather than the head salesman. As the head salesmen testified, there was no way they could attest the accuracy of the timesheets of personnel working on other shifts. Batten testified that as store manager he had been required to spot check the accuracy of the timesheets of clerks in the store. "The purpose of going over and checking it is because they did not trust the men, especially since they were union." After he was demoted to head salesman, Batten continued to make the routine checks of timesheets for glaring arithmetic and similar errors, but he was never asked to make a spot check of the truthfulness of the reports.'I Respondent also states that "head salesmen were respon- sible for training new employees." This contention is contradicted by Saunders' own testimony that "two-man operations were always filled from a four-man store because you can't put a brand new man in a two-man operation. All your training for two-man stores must come from large stores." Under the contract, four-man stores all had working managers. The evidence as a whole clearly establishes that head salesmen "trained" new employees only to the extent that experienced, senior employees normally guide and educate neophytes. Whatever may have been the situation with respect to the preunion managers, the head clerks under the union contract were closely supervised by Saunders and the supervisors. Cisetti testified that, as supervisor, Batten visited Cisetti's store virtually every day-he "took the power, he was the boss." Saunders testified that after Hartquist's departure around November 1975, Saunders visited "every store a minimum of every other week. There are some stores I will see two or three times a week, it is according to what I feel the store needs. I am in personal contact with every store every day [by ] telephone." Respondent contends that the "head salesman directed the men at the store and told them what to do." However, since the work was largely repetitive and routine, virtually no direction was necessary for experienced employees. The work of inexperienced and part-time help was directed by either the head salesman or a clerk, depending on which of them was on duty. The general pattern of operation is reflected in head salesman Smith's testimony that on occasion he would give his clerk instructions as to routine II Such factual checking would require overtime work, which was not permitted. matters and would "relay an order from the office." As to matters such as special displays, "basically the office runs the show. They were the ones that really gave the orders on it and [Smith carried them out." Smith had little occasion to give directions to the clerk because "the work was basically routine." The evidence as a whole leaves no doubt that head salesmen as a class did not have or exercise any significant authority with respect to personnel matters. At most they gave routine instructions, with no area for the exercise of independent judgment or discretion. Although Respondent does not expressly so state, it apparently contends that the head salesmen (and manag- ers) were managerial employees. Respondent emphasizes the fact that the head salesmen were responsible for maintaining the inventory in their stores. The credible testimony of General Counsel's witnesses establishes that the maintenance of inventory is largely a routine matter, with the merchandise to be obtained determined by examination of the existing stock, the sales, and periodic inventories. Variations are largely seasonal and can be readily determined by any experienced salesman. Beer and miscellaneous nonalcoholic items are purchased directly from the suppliers by either a head salesman or a clerk, depending on who is working the day shift. Hard liquor and wines are ordered from Respondent's warehouse and all orders are subject to review and revision by the office. It appears that clerks participate with the head salesmen in making out orders. Batten testified that after the managers became head salesmen they no longer had their earlier freedom to order special items for individual customers. There is no evidence that the head salesmen had any control over or influence on pricing or the brands to be offered for sale. And Cisetti credibly testified that after he became a head salesman he had little if any control over the manner of displaying merchandise, which was dictated from the office. So far as appears, the head salesmen had no control over advertising. While it may be that before the advent of the Union, managers had had some input in such matters at managers' meetings, head salesmen as a class did not attend managers' meetings. In cross-examining the General Counsel's witnesses, Respondent's counsel unsuccessfully sought to establish that head clerks contract for services such as repairs, trash removal, and window washing. The evidence establishes that Respondent maintained a list of companies to be called if repairs were needed and any repair involving substantial expense had to be specifically approved by the office in advance. Additionally, none of the head salesmen questioned on the matter had personally made any ar- rangements for trash collection. One of the head salesmen referred to the office a man seeking the work, but the office rejected the bid. None of the head salesmen questioned had contracted for window washing services. Indeed, the evidence indicates that in most stores the head salesmen and clerks washed the windows themselves. Relying on conclusory testimony by Saunders, Respon- dent says: "The head salesmen and working managers are expected to operate their stores within the budget figures 1483 DECISIONS OF NATIONAL LABOR RELATIONS BOARD set by the front office, but the allocation of expenditures between such items as labor and merchandise is deter- mined by the head salesman or working manager." How- ever, this generalized conclusion is belied by the specific evidence establishing that head salesmen could not per- form or direct overtime, and could not and did not hire, discharge, or lay off any employees on their own initiative. And, despite Respondent's contention to the contrary, it appears that head salesmen had no significant indepen- dence in determining seasonal reductions in hours worked by part-time employees. The record as a whole requires the inference that, with the advent of the Union, Respondent was anxious to assure that no union sympathizer was in any supervisory or managerial position. This goal was achieved by the defini- tion of the bargaining unit and the terms of the collective- bargaining agreement, which provided for nonsupervisory head salesmen in most stores, with "working managers" only in the larger ones.12 Respondent confirmed this fact during negotiations for a renewal contract, when it persis- tently denied the absence of supervisory control under the expired contract and sought restoration of such control by elimination of the clerks' work clause. The parties have all thoroughly briefed the supervisory issue, with copious citation of authorities. Because the evidence as a whole so overwhelmingly establishes that the head salesmen as a class did not have or exercise any substantial supervisory authority, it would unnecessarily extend the present decision to include any extensive discussion of case authority. The relevant overall guiding principle was recently summed up by Judge Aldrich of the Court of Appeals for the First Circuit as follows (Stop & Shop Companies, Inc. v. N.L.R.B., 548 F.2d 17, 19 (C.A. 1, 1977): The mere fact that an employee may give some instructions to others . . . or that he may command their respect . . . does not indicate that he must identify with the interests of the employer rather than the employees. .... It is precisely for this reason that the question of the effectiveness of the alleged supervi- sor's authority must normally be a question of fact. To put the issue in homely terms, do the other employees feel, assuming the alleged supervisor is one who reasonably respects his duties, "Here comes that so- and-so, get to work," or is he, basically, but one of the gang who merely gives routine instructions? A recent decision of the Board (Eastern Boiler and Electronics, Inc., 228 NLRB 568 (1977)) involves many of the precise considerations relevant to the present superviso- ry issue. In holding that an employee was not a supervisor, the Board noted that: (I) The allegedly subordinate employees "generally know what their specific jobs are without needing to be told." The alleged supervisor relays instructions from higher authority and directs employees "based on work assignments which have been previously determined by" higher authority: (2) In making assign- ments on his own initiative, the alleged supervisor's 12 With the exception of Vaccaro, those persons classified as head salesmen from the beginning of the contract appear to have been prounion. "responsibilities to assign and direct amount to nothing more than routine direction." (3) In two instances in which he purportedly disciplined employees, the ultimate effec- tive decisions were made by higher authority and the alleged supervisor merely verified the facts on which the discipline was based. (4) Although he approved corrections of timesheets, in his absence the next senior employee performed that function. (5) His approval of employees' taking time off for illness or personal matters "was merely pro forma and did not entail the exercise of independent judgment." (6) The fact that, unlike other employees, he did not punch a timeclock was "attributable to [his] position as a trusted employee with over 15 years of service." (7) His responsibility for maintaining order among the employees "is not demonstrative of supervisory authority" in "the absence of evidence that [his] exhorta- tions [of employees] have led to any instances of disciplin- ary action." See also, e.g., Raytee Company, 228 NLRB 646, 647 (1977). The head salesmen, members of the bargaining unit, obviously were not "substantially involved in [their] employer's labor policies" and thus were not "aligned" with management. And they were not engaged in "formu- lating, determining and effectuating [their] employer's policies" and did not have "discretion, independent of [their] employer's established policy in the performance of [their] duties." Illinois State Journal-Register, Inc. v. N.L.R.B., 412 F.2d 37, 41 (C.A. 7, 1969). Accordingly, they were not managerial employees excluded from the protec- tion of the Act. See Iowa Southern Utilities Co., 207 NLRB 341, 345-346 (1973), and authorities there cited. D. The Specific Unfair Labor Practices 1. Credibility In considering the evidence concerning individual al- leged unfair labor practices, numerous specific credibility resolutions will be made. However, since most of the allegations concern statements made to employees by Saunders, Berbiglia, and Snyder, it is deemed advisable to appraise the credibility of these persons on an overall basis. Saunders, Respondent's major witness, was unreliable. His unreliability is perhaps best reflected in the evidence concerning the classification history of head salesmen. Over the General Counsel's objection, a written summary was admitted on Saunders' representation that he had prepared it from a personal review of Respondent's records. Subsequent examination revealed numerous errors in the document. The next day Saunders presented a corrected and somewhat amplified version of the exhibit. He said that the night before he had worked long hours preparing the corrected summary from records, which he had taken home. When the revised exhibit was introduced Saunders specifically testified to the fact that it showed Howard (Bud) Layton and David Woolmer to have been classified as store managers until March 1, 1976. Respon- dent's evidence had disclosed that Layton and Woolmer had circulated a decertification petition around December 1975 and January 1976. Thus, when Respondent rested, after the "corrected" classification history was received, the Though called a head salesman, Vaccaro in fact enjoyed the status of a manager. 1484 BERBIGLIA, INC. General Counsel was allowed to amend the complaint by adding allegations that Layton was a supervisor and that Respondent violated the Act by his circulation of the decertification petition. The next day Saunders took the stand for the third time and testified that actually Woolmer and Layton had been reclassified from manager to head salesman status around October 15, 1975. In explaining his previous "error," Saunders said that he inserted the March 1, 1976, date based on his faulty memory. He testified that after the complaint was amended he examined the Compa- ny's records of payments to the contractual pension and health and welfare funds, which disclosed that Woolmer and Layton had been placed under them on October 15, 1975. Saunders thus originally represented inaccurately that the exhibit had been compiled from records and then revealed that his memory was faulty. The three versions of the classification summary and Saunders' testimony con- cerning their preparation, together with the conclusionary nature of most of his testimony on crucial issues, as well as his demeanor, created the inescapable impression that he was more interested in supporting Respondent's positions than in carefully illuminating the facts. As set forth below, in at least one instance Berbiglia's testimony was essentially inconsistent with his pretrial affidavit. In another respect his testimony was inconsistent with that of other witnesses for Respondent. While dis- claiming any concern about "details," he purported to recall the precise words used on some specific occasions. His testimony concerning his role in the handling of grievances was confused. Both Saunders and Jack Bondon, Respondent's president and Berbiglia's stepson, were quot- ed as having indicated that Berbiglia was prone to making statements without full consideration. That was the impres- sion he gave while testifying, when he frequently gave unresponsive answers to questions.' 3 Manager Snyder almost singlemindedly directed his testimony to supporting his professed view that there was no substantive difference between head salesmen and managers and that both positions were supervisory. He propounded this view even when it was not responsive to the questions put to him. On the basis of their demeanor, as well as the substance of their testimony, I find Saunders, Berbiglia, and Snyder to be unreliable. On the other hand, the employee witnesses for the General Counsel impressed me as conscientious and forthright. They appeared to state facts to the best of their ability with no attempt to exaggerate or equivocate. Their memories were reasonably good and they did not try to manufacture what they could not recall. Despite searching and extended cross-examination, Respondent's counsel was unable to adduce any significant discrepancies or inconsistencies in their testimony. In its brief Respondent notes that two of the General Counsel's witnesses had been discharged by Respondent under unpleasant circum- stances. But nothing in their testimony suggests that their discharges led them to falsify or fabricate. Although one of them, John B. Smith, had executed a pretrial affidavit before his discharge, no inconsistency between the affidavit 13 That Berbiglia was less than a fully persuasive witness is suggested by the fact that on redirect examination Respondent's counsel established that and his testimony was shown. Of the 19 employee witnesses presented the General Counsel, 15 are still in Respondent's employ, which lends some support to their credibility. Georgia Rug Mill, 131 NLRB 1304, 1305, fn. 2 (1961). Additionally, because the witnesses had been sequestered, on Respondent's motion, none of the General Counsel's witnesses heard prior testimony. The same was not entirely true as to Respondent's witnesses, since Respondent's counsel from time to time changed the person who served as the adviser exempted from the sequestration order. For the foregoing reasons, I have credited the testimony of the General Counsel's employee witnesses whenever it is inconsistent with that of Respondent's witnesses. 2. Section 8(a)(1) and (5) a. The facts As stated above, two complaints have been issued against Respondent. The first was settled. However, when the second complaint was issued, the settlement agreement was set aside and the first complaint was reissued. Although violations can be found on the first complaint only if the settlement agreement was properly set aside, evidence of events preceding the first complaint, even events antedating the 10(b) cutoff date, is admissible and relevant as background evidence casting light on subse- quent conduct alleged as violative of the Act. Sieves Sash & Door Company, 164 NLRB 468, 476 (1967), enfd. in pertinent part 401 F.2d 676, 678 (C.A. 5, 1968); Local 613 of the International Brotherhood of Electrical Workers, AFL-CIO (M.H.E. Contracting, Inc.), 227 NLRB 1954 (1977); D. W. Hearn Machine Works, 185 NLRB 736, 737 (1970). Accordingly, the facts will here be considered in essentially chronological order. The 3-year collective-bargaining agreement, executed in April 1973, contained union-security and checkoff provi- sions. Timothy Barton, who was employed by Respondent from July 1970 until the beginning of the strike in April 1976, testified that in February 1975, when he was a head clerk, he was asked by Hartquist, then Respondent's vice president and treasurer, to circulate a deauthorization petition among the employees. Barton agreed upon being assured of compensation in the form of payment for an article to be written for a wine journal. Hartquist said he would pave the way for Barton by informing some of the employees that Barton would be around to see them. Clerk Norma F. Calton testified that in March 1975, at Hartquist's request, she signed a deauthorization petition, which he handed to her. Thereafter, around the end of March 1975, when she successfully sought to borrow money from Respondent, Hartquist reminded her of the upcoming election and said that Respondent "would appreciate [her] help on it." In thereafter soliciting signatures, Barton falsely told employees that he was acting on his own motion. He did so upon instructions of Hartquist, who said that he, as an officer of Respondent, "was not supposed to have anything to do with it" and nobody should know that he was involved. Barton testified that Hartquist provided an Berbiglia is 72 years old, a fact without apparent relevance except as an attempt to explain away testimonial inadequacy. 1485 DECISIONS OF NATIONAL LABOR RELATIONS BOARD annotated list of employees, indicating which should be approached first. According to Barton, Hartquist thereafter checked as to the progress of the solicitation, urged speed, and asked Barton the identity of the individuals who had or had not signed. Barton eventually filed the petition. He later received around $60 in payment for an article in a wine magazine. Clerks Robert Stauffer and John LaBuda both testified that during April 1975 Hartquist requested their votes for deauthorization. LaBuda also testified that in April 1975 he was asked by Saunders if Respondent "could count on" LaBuda's vote in the deauthorization election. Larry P. Witcliffe, who was employed by Respondent from March 1971 until June 1976, testified that on May 5, 1975, the day before the deauthorization election (and 4 days after Witcliffe had been promoted from clerk to head clerk), Hartquist said to him: "Go down and vote it out." Hartquist also said that deauthorization was "the initial step of two steps, to get rid of the union." The petition was successful and the union-security clause was eliminated from the contract. The Union's objections to the election were overruled. The objections, however, did not allege Respondent's sponsorship of the petition. At the hearing in the present case union counsel stated that the facts set forth above were not known at that time. Barton testified that he had not been interviewed by representatives of either the Board or the Union in connection with the Union's objections to the deauthoriza- tion election and that he first revealed the facts when he gave an affidavit to the General Counsel in connection with the present case. This testimony is reasonable and credible because when Barton circulated the petition he favored the Company's position. Late in the summer of 1975 Witcliffe asked Hartquist about the second step in the process. Hartquist replied "that there was a waiting period between the deauthoriza- tion and filing a petition with the government for the final step of removing the union." Most significant in determining credibility of the evi- dence concerning the deauthorization petition is Hart- quist's unexplained failure to testify, despite a 3-month adjournment of the hearing after the General Counsel's evidence was presented.14 Although Hartquist is no longer associated with Respondent, he apparently is still associ- ated with Forum, in which Michael Berbiglia is financially interested. The employee testimony concerning Hartquist's initiation and active sponsorship of the deauthorization petition stands uncontradicted. On October 17, 1975, the Union sent out direct bills for union dues.' 5 The covering letters said, inter alia: The Union does not want to continue to represent the Berbiglia employees and negotiate a successor agree- ment when the current agreement expires on April I, 1976.... With your continued membership by the 14 At the hearing I initially ruled that evidence concerning Respondent's involvement in the deauthorization petition was inadmissible because of the Regional Director's overruling of the Union's objections to the election. However. I soon reversed that ruling. It is established that a determination of objections to a representation election is not binding in subsequent unfair labor practice proceedings. Viking of Minneapolis, Division of the Teley Corporation, 171 NLRB 1155, fn. I (1968). A fortiori the decision on a payment of your monthly dues, the Union can better fulfill its obligation to you. Thereafter, later in October 1975, Michael Berbiglia sent to all employees a letter purporting to answer "a number of questions about paying dues to the union and whether the failure to pay dues will jeopardize your job or affect your fringe benefits in any way." He there speculated that employee questions might have been generated by the Union's letter. Berbiglia's letter concluded: In the letter of October 17 to certain of the Berbiglia employees, the union states that it does not want to continue to represent the Berbiglia employees and that it does not want to negotiate a successor agreement when the current agreement expires next April. If this is true, then why is the union so anxious for you to pay dues? Union President Harry Hess testified that on October 27, 1975, after learning of Berbiglia's letter, he and union secretary-treasurer Jack Wood met with Hartquist and Saunders to request that Respondent send to each employ- ee a retraction of its letter. According to Hess, Hartquist said that he was without authority to issue a retraction but he would talk about it to Berbiglia, from whom any retraction would have to emanate. Two or three times thereafter Hess asked Hartquist about the requested retrac- tion but Hartquist replied that,he and "Mr. Berbilgia did not see any necessity in sending out a retraction." None was ever forthcoming. The Union's and Respondent's letters, duly authenticated, are in evidence. As previously noted, Hartquist did not testify. Saunders and Berbiglia did testify but neither was examined concerning Respondent's letter and refusal to issue a retraction. Respondent does not refer to the matter in its brief. Donald E. Ozburn, a head clerk and union steward, testified concerning a conversation he had with Berbiglia on or about November 4 or 5, 1975. Berbiglia started the conversation by criticizing Ozburn for having participated in a grievance concerning the discharge of an employee whom Berbiglia considered undesirable. Berbiglia com- plained of the numerous grievances filed by the Union, which he maintained cost Respondent considerable money. According to Ozburn, toward the end of the conversation Berbiglia said: "One of these days, I will get rid of the god damned union and get this company turned around and back down to business again." When Ozburn said he did not think so, Berbiglia replied that, based on the deauthori- zation election, he was sure "that the majority of the people did not want the Union." LaBuda testified that in December 1975 he was asked by employee D. Spencer to sign a decertification petition. LaBuda refused. A few hours later store manager David Trump, an admitted supervisor and agent of Respondent, told LaBuda that he (Van Trump) had just spoken to deauthorization petition would not be controlling in a later unrelated unfair labor practice proceeding. 5S Harry Hess, president and chief executive officer of the Union, testified that the letter was sent to "each" employee. However, since it covered a bill for union dues, it appears likely that it was not sent to nonmembers or to employees then on dues checkoff Respondent referred to the Union's letter as having been sent "to certain of our employees." 1486 BERBIGLIA. INC. Saunders, who asked "what was wrong with LaBuda, how come he did not sign the petition." LaBuda expressed consternation that his refusal to sign the petition had become known to Saunders so quickly. Later in December LaBuda was again approached by Van Trump, who said that he had been asked by Berbiglia "to talk to each one of [the employees] to get the boys to rally behind the company." Since Van Trump did not testify, LaBuda's testimony stands uncontradicted. Clerk Patrick Straley testified that on December 24, 1975, Berbiglia said that he wanted to get the stores back from Forum. Berbiglia also said, "You can stake your life on it, there will not be a union next year" and added that the employees "would make more money without a union." LaBuda testified that early in January 1976 Saunders asked if he "could count on [LaBuda's] vote in the upcoming election." LaBuda answered in the affirmative. According to LaBuda, Saunders then said that "once we get rid of the union, they are going to raise the commissions to where we will really be making some money." Clerk Robert Stauffer testified that on January 7, 1976, Manager Ernest W. Snyder reported that at a managers' meeting Berbiglia had said "that if we got rid of the union . . .we would be making more money than we were at the time." Snyder testified that he told clerks Stauffer and Sinclair that increases in commissions on some house- brand items had been announced at the managers' meet- ing. Snyder testified that he expressed his "personal" opinion strongly in favor of the preunion pay setup, which emphasized commissions. He testified further that he stated his own view that if the Union was voted out the Company could return to the commission system and everybody would benefit. In his opinion, elimination of commissions in favor of straight wages under the contract had "made clerks out of good salesmen," i.e., the salesmen were no longer aggressively promoting merchandise. He also emphasized that he personally had earned considera- bly more in the past than he was making under the existing pay system. Stauffer also testified that about a week later Saunders informed Stauffer that a decertification petition was being circulated and Saunders would like Stauffer to sign it. Stauffer conceded that Saunders probably did not use the word "decertification," but what he did say "just boils down to getting rid of the union" and they "would all be one happy family after the union." According to Stauffer, Saunders also said that they would all be better off and, specifically, that they would have "a better insurance policy than what [they] had with the union." Saunders offered to show Stauffer the company-proposed insurance policy but Stauffer declined the offer. In a similar vein, clerk Joseph L. Walsh testified that around January 12, 1976, Saunders talked to him privately "about the union contracts and why the company could not afford to have another union contract.... And he went on to say that without the union contract, we would have no loss of pay, a better pension plan, better insurance plan, and better commissions." Walsh had already heard about the decertification petition and Saunders told him to get in touch with D. Spencer or Woolmer if he wanted to sign it. At that time, according to Saunders. Woolmer was a head salesman, having been reclassified from manager's status on October 15, 1975. However, like Layton, Snyder, and Webster, Woolmer remained a manager in fact despite the Company's payments on his behalf to the contractual pension and health and welfare trust funds. In answer to leading questions on cross-examination, Walsh conceded that he knew that the "better commissions and a better pension plan" that Saunders spoke about were "proposed to the union" in negotiations. However, the conversation between Walsh and Saunders took place almost 3 months before the first contract negotiating session. Thus Walsh's "admission" must have referred to a time after his conversation with Saunders. Clerk Larry Richardson testified that early in January Berbiglia told him and clerk Straley that Berbiglia "was attempting to buy the Berbiglia chain back from Forum . . .and once they did this and got rid of the union [they] would all be one happy family again." According to Richardson, Saunders followed up about a week later, asking if Richardson had any questions concerning Berbig- lia's intentions. Saunders added that under Berbiglia's proposition, if the Union was decertified commissions would be increased while hourly wage rates would not be decreased and the "retirement program with Berbiglia would certainly be far superior to that offered by the union, and . . . the Health and Welfare would eventually be at least on par with what the Union had to offer and perhaps better." After assuring Richardson that union supporters would not be discharged, Saunders told Richardson that if he wanted to sign a decertification petition "the manager of the store, Charlie Vaccaro" could direct him to the persons who were circulating it. On cross-examination of Richard- son, Respondent's counsel unsuccessfully attempted to establish that Saunders was talking to Richardson about proposals that Respondent had made to the Union. As in the case of Walsh, Richardson's conversation with Saun- ders predated the beginning of negotiations. Richardson further testified that on several occasions in December 1975 and early January 1976, Vaccaro had said that "commissions were going up provided we were absent one union" and Respondent "couldn't very well pay increased salaries according to a labor contract and then pay increased commissions also." Vaccaro also said that "Berbiglia had better Health and Welfare, commissions were going up, et cetera." Clerk David York testified that in mid-January 1976 Berbiglia visited his store and asked York how Layton was doing on getting a petition signed. York said he did not know. When Layton arrived shortly thereafter Berbiglia asked him. Layton said he was doing well but had a few more stores to visit to get signatures. Berbiglia told Layton to get as many signatures as possible. York testified that he had already signed the petition at Layton's request and representation that if the employees signed it they "were supposed to get higher commissions and medical insurance to cover the employees." Layton did not testify. Berbiglia testified that he first learned of the decertification petition when he asked York where Layton was and York said Layton was out circulat- ing a petition "to get rid of the goddamn union." Upon Layton's return to the store, Berbiglia asked about the 1487 DECISIONS OF NATIONAL LABOR RELATIONS BOARD petition and Layton replied that he and Woolmer were circulating it. Berbiglia denied that he asked Layton how many employees had signed the petition and that he had ever told any employees they would receive higher commis- sions and medical insurance if they signed it. The decertification petition, filed on January 22, 1976, was signed by Woolmer. Like Layton, Woolmer at some time was nominally reclassified from manager to head salesman. He continued to be paid on a salary basis, to be covered by the nonunit pension and health and welfare plans and to attend managers' meetings. Woolmer did not testify. Batten testified that in January, when he was a store manager, Saunders told him that without the Union the number of full-time employees could be reduced and part- time work increased, with resultant improved earnings for the remaining full-time personnel. Saunders indicated that several unsatisfactory clerks would be dismissed when the Union was out "and the sooner we get rid of the union, the sooner we could get back to running the company the way it should be." Saunders in effect denied most of the testimony of the employees concerning his conduct during the prepetition period. He testified that in December 1975 and January 1976, after Hartquist's association with Respondent ended, Saunders visited the stores frequently in an attempt to restore his close personal relationship with the employees and to rebuild sales. He testified that the employees he spoke to asked numerous questions, which he answered frankly and discussed fully. In one such conversation, in answer to a question by Walsh, Saunders said that he "had heard that D. Spencer and Dave Woolmer were circulating the petition." Similarly, Saunders denied that he asked Stauffer to sign the petition; he maintained, on the contrary, that Stauffer raised the subject and Saunders said that Stauffer would have to make the choice for himself. Saunders acknowledged that in conversations with the clerks he often spoke of the importance to the business of commissions as an incentive to the sale of house brands, which are most profitable and enhance consumer aware- ness of Respondent's identity. However, Saunders denied that he said that commissions would automatically be increased if the Union were voted out. Similarly, he testified that in his conversations with employees there was frequent discussion of benefits, such as pensions and health and welfare. He testified that, in answer to questions, he told salesmen that Respondent had good health and welfare and pension plans "for those people who were not under the bargaining unit." John Kremer testified that on February 9, 1976, Berbig- lia, in an agitated manner, mentioned a "lawsuit trying to stop [the decertification] petition." Berbiglia offered up to 20-to-I odds that the Union would lose a decertification election by 80 percent. Berbiglia obviously was referring to the charge in Case 17-CA-6945, filed on January 30, 1976, which would result in dismissal of the decertification petition if a complaint was issued. Batten testified concerning a managers' meeting around the end of February. In the course of a discussion of the Union and how "to swing the men over," Batten asked if the Union had submitted a contract proposal. At that point Saunders said that Respondent could not survive financial- ly with the Union and "there just isn't going to be" a contract. Berbiglia interjected that he had never intended and did not then intend to sign a union contract. Batten testified that Saunders said "that it was up to us managers to convince the union men to swing them over to our side and break up the union." Berbiglia said that when the Union was gone some people would be dismissed and other changes would be made. Berbiglia too spoke of the need for the managers to "swing the men over" to the Compa- ny's side. Batten replied that they could not convert the men because the Company had nothing to offer, while the head salesmen were "every day showing them what the union has to offer." Berbiglia rejoined by saying the head salesmen "have no more rights, authority, or responsibility than the men themselves that work underneath them" and the men could be convinced to reject the Union if the managers kept working at it. Batten further testified that in March 1976, when he was demoted to head salesman status, as part of the change from a 6-day to a 5-day workweek, Saunders informed him that the change was only one of form "and, hopefully it wouldn't last long." Saunders said that, although nominally a head salesman, Batten would not be like other head salesmen but would retain the responsibilities of a manag- er. Saunders said that, while Respondent would have to make payments for Batten into the pension and health and welfare funds under the contract, Batten should not join the Union. Batten then testified that around the middle of March Berbiglia asked how many employees had attended a recent union meeting. Critical of Batten's ignorance of the activities of the men under him, Berbiglia suggested that Batten ask clerk Walsh. When Batten did so, Walsh replied that he had not attended the meeting. Batten did not report back to Berbiglia. Thereafter, late in March, Saunders asked Batten to find out who had attended another union meeting, since Saunders understood that only union mem- bers in good standing were permitted to attend. Batten said he would inquire of one of the clerks but he apparently did not do so and did not report back to Saunders. Toward the end of March, Batten, then classified as a head salesman, talked with Van Trump, a manager, about "the fact that [Batten] might be going union." Thereafter, on April 5, Batten and Van Trump spent about 2 hours in a restaurant, ostensibly to celebrate Batten's birthday. Batten testified that Van Trump repeatedly directed the conversa- tion to the Union and six or seven times asked if Batten had joined and if he knew how many of the employees were then prounion. Since Van Trump had previously made known his opposition to the Union, Batten refused to discuss the matter. Van Trump did not testify. Former clerk Ed Pratt testified that around March 20, 1976, he spoke to Saunders about the possibility of a full- time job. Saunders said that they were "having troubles with the union" and there were no full-time vacancies at that time. Saunders asked what Pratt thought about the Union and Pratt replied that he had not as yet made up his mind. About a week later, Pratt called Saunders again and was given a full-time job. Saunders denied that the Union was mentioned in his telephone conversation with Pratt. 1488 BERBIGLIA, INC. Around March 27 Berbiglia spoke with clerks Pratt and Richardson. According to Pratt, Berbiglia said "the sooner that we both realized that all the union wants is our money the better off we would all be." Richardson corroborated this testimony, adding that Berbiglia's statement was made when, in response to Berbiglia's question, Richardson said he personally preferred a 6-day week because of his school schedule. The Union, of course, favored a 5-day workweek, which had been provided in the expired agreement. On December 29, 1975, the Union had presented to Respondent the Union's proposals for changes in the contract. This proposal included, inter alia, substantial wage increases and limitation on the use of part-time employees. The Union did not press its demand for bargaining immediately. The decertification petition was filed on January 22, 1976, followed by the charge in Case 17-CA-6945 on January 30. Thereupon Respondent re- fused repeated bargaining requests by the Union until around March 15, after Respondent learned that a com- plaint was to be issued and the decertification petition dismissed. At that time John K. Bestor, Esq., Respondent's counsel, and Union President Hess met informally and it was agreed that for the time being the existing contract would be extended. At the first formal negotiating session, on March 29, 1976, the Union's contract proposal was discussed in some detail but no agreements were reached. Respondent made no specific proposals at that time but from the outset stated that Respondent wanted more supervisory control over the stores than it had under the existing contract. Respondent maintained that the expired contract had unduly restricted Respondent's freedom to operate the business as it saw fit. From December 1975 through March 1976 numerous employees repeatedly complained to union representatives of what they considered Respondent's "harassment," its sponsorship of the decertification and the lack of any progress toward a new contract. Because a union meeting was scheduled for April 4, the Union's bargaining repre- sentatives requested the Company's contract proposal. The Company then presented its first proposal late on Satur- day, April 3. At this point it is sufficient to note that the Company's proposal contained no provision on wages and sought elimination of the clerks' work clause. At the union meeting on April 4 many members again expressed anger at the absence of a contract, the Compa- ny's "harassment," and its sponsorship of the decertifica- tion petition. Much of the members' annoyance was also directed against the Union's representatives for their failure to obtain a contract. The "harassment" referred to appears to have consisted primarily of frequent transfers in connection with the March I change to a 5-day workweek. There was considerable membership sentiment for an immediate strike. Union President Hess and Organizing Director Robert J. Reeds persuaded the members at least to postpone the strike until a further attempt had been made to negotiate a contract. However, the membership 16 President Bondon testified that the Company's profits for the prior year had been only around $7,500 on sales of about $7 million. It appears likely that the estimated S7,500 "profits" were in addition to a return of 10 percent on invested capital, the amount of which was not disclosed. This voted the committee authority to call a strike at any time, in its discretion. Further negotiating sessions were held on April 5 and 15. While agreement was reached on some issues, no progress was made on the major disputed items, including Respon- dent's desire to eliminate the clerk's work clause, the Union's request for a union-security clause and Respon- dent's wish to replace the union health and welfare and pension plans by Respondent's own plans. Additional unresolved issues included seniority, Respondent's concern being to increase its freedom to deal with personnel matters as it desired. On April 15 Respondent offered a 20-cent- per-hour wage increase for porters and, apparently, part- time cashiers, or a total of about three or four persons. Respondent maintained that no wage increase was war- ranted or feasible for the approximately 60 sales employ- ees.16 With employee complaints continuing, directed against both the Union and the Company because of the lack of progress toward a contract, a union meeting was scheduled for early on the morning of Saturday, April 16. At that meeting there was a virtually unanimous vote to strike immediately. Head salesman Lirio Petigna testified that on April 16, at about 7:20 a.m., 10 minutes before his store's opening time, Saunders arrived at the store. Petigna testified that Saun- ders "asked me how the [Union] meeting went ... and he said there was a strike." Petigna replied that he did not know anything about the meeting because he had come to open the store. Saunders thereupon said: "Well, surely if you know anything later, you'll let me know" and Petigna said "O.K." Saunders' testimony was: I called him and I told him I heard a strike vote had been taken and I knew Mr. Petigna was one of the stewards and I was afraid maybe he had attended the meeting and I wanted to be sure he would properly lock the store and not leave it unattended. Saunders also testified that he had already been told by Jack Bondon that "a strike vote had been taken and the stores would not open that day." In its brief, Respondents says: "[S]ince Petinga's store was one of the earliest to open up, Saunders went by to make certain that Petigna assured him he would lock the store correctly." However, Saunders testified that he "called" Petigna, who said "if a strike vote was taken and they were going out and he would go on strike, he would lock the store properly." If Saunders already knew that a strike had begun and "the stores would not open that day," it is difficult to under- stand why he "called" Petigna. It appears most likely that Saunders visited the store for assurance that it would be safeguarded. It is reasonable to infer that Saunders would seek information concerning the meeting at which the strike was voted and concerning future developments. Joseph E. Cassidy testified that while he was picketing on April 16, the first day of the strike, Berbiglia said to him and clerk Kenneth Barnes: "If you fellows would go over conjecture is based on the fact that the prior contract had provided for the institution of a 5-day workweek 'if after tax earnings for fiscal year ending May 31, 1975, are equal to or exceed S12,500 in addition to a ten (10) percent return on invested capital." 1489 DECISIONS OF NATIONAL LABOR RELATIONS BOARD to the warehouse and resign from the union, you can have your job back." Former clerk Joe Cervello testified that on the same day Berbiglia told him and clerk David Bradford that "if [they] would withdraw from the union [they] could have [their] jobs back." On cross-examination Cervello acknowledged that in a pretrial affidavit he had said that "Berbiglia told us we could have our jobs back if we would withdraw or something like that. He mumbled the last few words." Cervello testified that, whatever the exact words used, he was positive Berbiglia was referring to resignation from the Union because he "couldn't withdraw from anything but the union in order to have [his] job back." Berbiglia denied the foregoing testimony. In support of his denial of Cassidy's testimony, Berbiglia volunteered the statement: "I didn't know whether they could resign or whether they couldn't." Berbiglia testified that he had merely said that Cassidy was "permanent" and "could drop the sign and come to work" if he wanted to. However, on cross-examination Berbiglia acknowledged that in a pretrial affidavit he had said that he told Cassidy and Barnes that they should resign from the Union to avoid being fined. In acknowledging that statement, Berbiglia added: "But I don't know whether the union was going to fine them or not." It may be noted that on May 1, 1975, in a letter to all employees concerning the deauthorization election, Berbiglia had said: "[I]f a majority vote YES, you will have the right to quit paying dues and to cease being a union member." In a letter to employees reviewing "Em- ployee Rights During Strike," dated April 12, 1976, Jack Bondon said, inter alia; "The union can only fine its members, not non-members, and the courts have held that a member of the union who resigns first before he crossed the picket line, is protected from any fine by the union." In view of these circumstances, the employees' version of the conversations is inherently the more plausible and is credited.17 Head salesmen and union steward Griffin testified that on April 16, while picketing, he was approached by Berbiglia, who commented that Griffin was apparently getting more exercise on the picket line than he ever got in working. Berbiglia added: "You will get plenty of it because you will never set foot in this store again." Union President Hess, who was present at the time, corroborated Griffin's testimony. Hess reported the incident to Respon- dent's counsel, who in turn spoke to Jack Bondon. Bondon then addressed a letter to Griffin assuring him that heither he nor any other striker would be discriminated against and that their "rights to return to work or to be placed on a preferential hiring list at the conclusion of the strike, as well as [Respondent's] rights to hire replacements" would be observed. In this letter Bondon stated that Berbiglia denied having made the statement attributed to him. Clerk Jack Nourse testified that when Bondon delivered the letter to the store he said that Berbiglia denied having made the offending statement. In testifying, Berbiglia denied having made the alleged statement. When asked if he was told later that day that Hess or Griffin was accusing him of making the statement, he answered: "No. That day, it 17 Concerning Cassidy's testimony, Respondent argues: "It is hard to understand what connection the Employer's warehouse would have with resigning from the Union." Other evidence indicates that Respondent's could not possibly have been." He then said he did not think he talked to either Jack Bondon or Bestor about the matter before he left for Europe the next day. At that point Berbiglia volunteered to summarize in some detail state- ments made by Hess in a television newscast that evening. But both Bestor and Bondon testified that they had spoken to Berbiglia that day about the matter. Here, as in other matters, Berbiglia's memory is notably selective. Clerk Kremer testified that on April 17 Jack Bondon introduced Kremer to Bondon's brother, John, vice presi- dent of Respondent. Jack identified Kremer as "a former Berbiglia employee." When Kremer questioned the partic- ular identification, Jack replied: "Well, you went out with the rest of them so you are no longer an employee of ours." Both Bondons denied Kremer's testimony. According to them, Jack said that Kremer "used to work for us at the 40 Highway Store" and, when Kremer questioned the phrase "used to work," Jack said: "Well, you're not working right now since you're out on strike, that's all I mean." On the same day Kremer was charged with trespassing on Respon- dent's property (apparently at another location) and was later convicted on that charge. Larry Witcliffe testified that on April 24, 1976, during the strike, he asked Manager Snyder when he thought things would get back to normal. Snyder replied that Berbiglia would make a token proposal to the Union but would not sign a contract. According to Witcliffe, the conversation was resumed on the way home from work in Snyder's car. At that time Snyder said he did not know, but somehow Berbiglia would get rid of the Union, as he had gotten rid of Forum. Snyder denied Witcliffe's testimony, maintaining that he did not ride home with Witcliffe at that time. Employee Straley testified that while he was picketing on April 29 he was approached by Larry Haley, Respondent's comptroller, who held out an insurance card and said: "You might as well take it and fill it out and come back to work because this is the only way you will get back to work." Haley did not testify. Thus Straley's testimony is uncontradicted. It is consistent with Respondent's long- standing position that, as stated in its brief, its pension and health and welfare "plans are better and cheaper than the Union's plans." Fred H. Etter, a longtime customer of Respondent, testified that sometime around the third week in April he telephoned Berbiglia and requested that Berbiglia settle the strike and sign a contract with the Union. Etter said he had been a strong union man for many years; he would never cross a picket line and would not patronize Respondent until a contract was executed. According to Etter, Berbiglia said the employees had stolen some $40,000 from him, he would not sign a union contract, and he would close half the stores. Etter was undoubtedly incorrect as to the date of the conversation, since Berbiglia was out of the country from April 17 until about the middle or end of May. Berbiglia remembered a telephone conversation with Etter shortly after Berbiglia's return. Berbiglia testified that Etter sounded intoxicated at the time. Berbiglia denied having office and warehouse are at the same location. It would be reasonable for the employees to conclude that at Respondent's office they would receive assistance in resigning from the Union and resuming work. 1490 BERBIGLIA, INC. said that he would not sign a union contract, that the men had stolen $40,000 from him, or that he would close any of the stores. Berbiglia testified that he disclaimed any role in the contract negotiations but told Etter he wag sure Bondon and Saunders would reach agreement with the Union. He also told Etter that many customers were crossing the picket line. In testifying, Etter left no doubt that he strongly favors unionism as such, although he has no connection with the Union here involved. It was also apparent that during a long life he has liberally partaken of Respondent's wares. However, it was equally apparent that he is an honest and forthright man. He impressed me as one who would not fabricate. Based on the demeanor of the two men, I credit Etter and discredit Berbiglia. On May 7 there were about seven or eight pickets at one of the stores. Included in the group was Robbie Reeds, apparently a paid picket and son of the Union's director of organization. Jack Bondon drove up and onto the driveway leading to the parking lot. Picketing employees Sinclair and Kremer testified that as Bondon entered the driveway he increased his speed. James Hillen, a union business agent who was present, shouted a warning to Reeds, who lunged onto the median strip in the driveway to avoid being hit by Bondon's car. According to Kremer, Bondon avoided hitting Reeds at the extreme edge of the driveway only by precipitously jamming on his brakes. Reeds was shaken up by the incident and verbally vented his rage at Bondon, who proceeded onto the parking area. Bondon testified that he had gone to the store after being informed that the picketing was causing traffic problems. He said that at the time he was moving onto the driveway very slowly, trying to get out of the flow of heavy traffic on the road past the store. He stopped to avoid hitting Reeds and then proceed- ed to park. He then went into the store, where he called the police to ask that they control the traffic problem. I credit Kremer and Sinclair, eye witnesses to the occurrence. Kremer testified that on May 10, while he was picketing at one of the stores, a car driven by Comptroller Haley arrived. It went up over the curb and onto the grass, where Kremer was walking. The car came within 6 inches of Kremer's hip. Kremer remonstrated and Haley, laughing, backed his car off the grass and back over the curb. He then parked near the store. Haley did not testify. I credit Kremer's undisputed testimony. Witcliffe testified that toward the end of May, while working, he asked Berbiglia when the situation would return to normal. Berbiglia replied: "As soon as we get rid of the union, I've got a pension plan and health and welfare plan superior to what they had and we will all go back to being one happy family." Berbiglia denied having made the statement attributed to him, adding the possibly revealing comment that he "didn't even know Witcliffe belonged to the union." I credit Witcliffe. b. Conclusions (I) Procedure As stated above, it is essential that "post-settlement" allegations be determined first, since the settlement agree- ment can properly be set aside only if there have been continuing or new unfair labor practices in the "post- settlement" period. In the present case the terms "pre- settlement" and "post-settlement" are not precisely accu- rate. While a settlement agreement usually covers all the respondent's misconduct up to the time the settlement is approved, it is also true that the parties may agree to exclude certain matters from the settlement. See Steves Sash & Door Co., supra, 164 NLRB at 472-473. The present record leaves no doubt that the settlement in Case 17-CA- 6945 was intended to cover only those matters alleged in and antedating the charge. The original charge in Case 17- CA-6945 was filed on January 30, 1976, amended on February 23. The complaint issued thereon alleged viola- tions in mid-October 1975 and in the first half of January 1976. The original charge in Case 17-CA-7090 was filed on April 21, 1976, the very day after the settlement in Case 17- CA-6945 was approved. The complaint in the second case alleged violations beginning "in or around late February or early March 1976." Respondent has never questioned or objected to the inclusion in the second complaint of allegations concerning events antedating approval of the settlement. In its brief, Respondent deals with the issues on the assumption that "pre-settlement" conduct is that alleged in Case 17-CA-6945 and "post-settlement" con- duct is that covered by the complaint in Case 17-CA-7090. Respondent's assumption in this regard appears correct and is accepted in this Decision. In any event, the unfair labor practices alleged, and hereafter found, after April 21, 1976, are sufficient to sustain the Regional Director's setting the settlement agreement aside. Because the record as a whole, including the background evidence (Wanda Petroleum, Division of Dow Chemical Company, 217 NLRB 376, 382, 1975), shows an evolving pattern in Respondent's conduct, specific findings will here be made in chronological order, although analytically violations may be found in Case 17-CA-6945 only if violations are found in Case 17-CA-7090. (2) Section 8(a)(I) (a) Case 17-CA-6945 Respondent's false statement in a letter addressed to all employees in October 1975 to the effect that the Union had said that it did not want to continue representing the employees and did not want to negotiate a new contract manifestly had a tendency to interfere with the employees' statutory rights. It would be a rare employee who would lend his support to a union that had disavowed any desire to represent the employees and any intention to negotiate a contract. To be sure, the Union could have issued a denial of Respondent's accusations. But the employer cannot impose such burden on the Union. And a denial by the Union could not reasonably be expected to remedy all the damage. The Company's misrepresentation was so un- equivocal that the Union's denial might be viewed by employees as mere defensive salesmanship designed to salvage as much revenue as possible, which Respondent's letter suggested was the Union's only concern. Respon- dent's unexplained refusal to take any corrective action bespeaks a desire to unduly influence the employees by any means, fair or foul. Respondent's conduct in this connec- tion was clearly violative of Section 8(a)(1). 1491 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Next comes the credited evidence of LaBuda, Stauffer, Walsh, and Richardson that in January 1976 Saunders held out the prospect of improved benefits and increased income if the employees got rid of the Union. Stauffer's credited testimony establishes similar statements made in January by Snyder. While Snyder claimed to be presenting only his personal views, there is no question that he was identified with Respondent's management and his state- ments would naturally be understood as reflecting manage- ment's intentions or predictions. Similarly, Richardson credibly quoted Vaccaro as having spoken of increased benefits and income to be granted by Respondent if they got rid of the Union. Vaccaro was admitted to be a supervisor and/or agent of Respondent and was clearly identified with management in the view of the employees. And employee York credibly attributed similar statements to Layton in January 1976. As set forth above, whatever Layton's nominal classification at the time, he was in fact a supervisor and identified with management. It is, of course, possible that Respondent's representa- tives honestly believed that the Company's benefit plans were better for the employees than were the Union's plans and that the employees would realize higher earnings with the Company's incentive pay system than with the Union's hourly wage. But those were matters to be negotiated with the Union. Respondent was not at liberty to promise such boons as inducement to the employees to repudiate the Union. Respondent improperly interfered with the employ- ees' statutorily protected freedom of choice when it promised benefits dependent upon the departure of the Union. Undisputed evidence establishes that early in 1975, Respondent, through Vice President Hartquist, initiated a deauthorization as the first step in a preconceived strategy to eliminate the Union before a renewal contract had to be negotiated. Hartquist's departure did not abort the plan. Credited testimony by employees LaBuda, Stauffer, and Walsh establishes that, as alleged, in January 1976 Saun- ders actively encouraged and solicited the employees to sign a decertification petition. Employee York's credited testimony establishes that Berbiglia was guilty of similar conduct. Additionally, undisputed evidence establishes that the decertification petition was actively circulated by Layton and Woolmer and filed in Woolmer's name. Berbiglia's testimony establishes that at least he knew of Layton's and Woolmer's role in circulating the petition. Whatever their nominal classification at the time in question, Layton and Woolmer were in fact supervisors and so identified by the employees. Particularly against the background of strong union animus and numerous unfair labor practices, an employer's initiation and encouragement of a decertifica- tion petition violates Section 8(a)(1). Dayton Blueprint Company, Inc., 193 NLRB 1100, 1107-08 (1971); The Royal Himmel Distilling Company, 203 NLRB 370, 376-377 (1973); N.LR.B. v. Sky Wolf Sales, 470 F.2d 827 (C.A. 9, 1972). Is Since the matter was fully litigated, it is not crucial that the complaint alleged only unlawful interrogation, and not improper surveillance. 19 In its brief Respondent refers to Haley as a head salesman. However, (b) Case 17-CA-7090 i. Interrogation The credited evidence establishes that around March 20, 1976, Saunders asked employee Pratt how he felt about the Union and on April 16 asked Petigna about the union meeting held that morning and requested that Petigna keep Saunders informed of anything he might learn in the future. Against the background of Respondent's extensive and aggressive campaign to get rid of the Union, such questioning would naturally tend to interfere with, restrain, and coerce the employees in the exercise of their statutory rights. The complaint alleges, and the evidence establishes, that Saunders and Van Trump unlawfully questioned Batten in March and on April 5, respectively. As noted above, sometime in March Batten informed Van Trump that he (Batten) was considering joining the Union. Beginning sometime after March 1, Batten's authority and indepen- dence in running his store were gradually reduced. Accord- ing to his credited testimony, the restriction was not imposed while he was still believed to be nonunion. It appears that he was still considered as a supervisor when Saunders questioned him about employee union activities and asked him to question an employee. Van Trump's questioning on April 5 was probably a followup on Batten's previous indication that he might join the Union. If Batten was in fact a nonsupervisory employee, the questioning constituted unlawful interrogation and solicita- tion of surveillance. If, on the other hand, he still had supervisory status, the questions and statements amounted to solicitation of surveillance. In either event, they were violative of Section 8(aX)(1).' 8 Accordingly it is found, as alleged, that Respondent engaged in unlawful interrogation in violation of Section 8(a)(1) in March and April 1976. ii. Threats of discharge Jack Bondon's description of Kremer as a "former" employee on April 16, the first day of the strike, amounted to a threat of termination for engaging in protected activity, as alleged in the complaint. Similarly, Berbiglia's statement on April 16 that Griffin would never set foot in a Berbiglia store because he went on strike was violative of the Act. That Jack Bondon retracted Berbiglia's threat and gave Griffin written assurance that the employees' rights as strikers would be honored tends to lessen the potentially coercive nature of the statement. However, the incident cannot be totally ignored because of the background of Respondent's extensive antiunion campaign, Berbiglia's continuing dominant position, and Bondon's similar threat to Kremer. Comptroller 19 Haley's statement to Straley that the only way he could go back to work for Respondent was to sign the Company's insurance card also amounted to a threat of termination for adherence to the Union. the complaint identified him as comptroller and that allegation was admitted in Respondent's answer. Haley is not listed as a head salesman or employee in any of the documentary evidence prepared by Respondent. 1492 BERBIGLIA, INC. Accordingly it is found that, as alleged, Respondent threatened employees with discharge for engaging in a strike.. iii. Solicitation to abandon the strike It is found that, as alleged, on April 16, 1976, Berbiglia solicited employees Cassidy, Barnes, Cervello, and Brad- ford to resign from the Union and abandon the strike. On April 29, Comptroller Haley solicited Straley to abandon the strike and return to work. Particularly in the context of Respondent's numerous additional unfair labor practices, such conduct was coercive and thus violative of Section 8(a)(1) of the Act. Ramona's Mexican Food Products, 203 NLRB 663, 682 (1973). iv. Threatened or attempted assault It is also found, as alleged, that Jack Bondon threatened picketer Robbie Reeds with assault by automobile on May 7. In defense, Respondent argues, without evidentiary support, that "the Union picketers were doing everything they could to slow and hamper traffic coming into the store." Respondent adds: "Most importantly, we do not know what Bobby Reeds was up to, since he did not testify." There was ample eyewitness testimony to the occurrence. Respondent does not suggest what Reeds might have been "up to" which would warrant his being subjected to a narrow escape from being hit by an automobile. Such threat, in the presence of striking employees, was clearly coercive and thus violative of Section 8(a)(1). Similarly, Haley's conduct in almost hitting Kremer with his automobile on May 10 was violative of the Act. v. Defense At several points Respondent argues that its conduct was not violative of the Act because it does not affirmatively appear that any employees were actually intimidated or coerced. For example, Respondent says: "Griffin did not take the threat [of termination for striking] seriously." This contention has long had its deserved rest. As recently repeated by the Court of Appeals for the Eighth Circuit (Russell Stover Candies, Inc. v. N.L.R.B., 551 F.2d 204, 207-208 (C.A. 8. 1977)): [T]he illegality of an employer's conduct under section 8(a)(1) does not depend upon evidence that the employ- ees were infact coerced in the exercise of their section 7 rights.... Clearly an employer's conduct can be disruptive of its employees' free exercise of their organization rights even though the employees are not in fact coerced. [T]he test is whether the employer engaged in conduct which reasonably tends to interfere with, restrain, or coerce employees in the free exercise of their rights under section 7. Respondent's conduct in this case fully met the test of illegality. (3) Section 8(a)(5) (a) Case 17-CA-6945 All the conduct alleged in Case 17-CA-6945 and hereinabove found violative of Section 8(aXl) was engaged in at a time when the Union was the representative of the employees. It was all designed to undermine employee support for the Union and thus relieve Respondent of any obligation to continue to recognize the Union and negoti- ate a renewal contract. Accordingly, unless any of Respon- dent's affirmative defenses, which are discussed below, is valid, the Section 8(a)(1) violations found in Case 17-CA- 6945 are also violative of Section 8(aX5), as alleged. Wahoo Packing Company, 161 NLRB 174, 179 (1966); The Royal Himmel Distilling Company, supra, 203 NLRB at 377: Wabana, Inc., 146 NLRB 1162, 1185 (1964). (b) Case 17-CA-7090 For the reason set forth above, the Section 8(a)(l) violations found in Case 17-CA-7090 appear to be viola- tive of Section 8(a)(5) as well. However, the complaint does not so allege. Accordingly, no such specific findings are here made. The complaint in Case 17-CA-7090 does allege that Respondent violated Section 8(a)(5) and (I) by "main- tain[ing] the position that it does not intend to reach a collective-bargaining agreement with the Union." Appar- ently pursuant to this allegation, the parties extensively litigated and argue in their briefs the question whether Respondent was guilty of bad-faith or surface bargaining. The credited testimony of Batten, Witcliffe, and Etter establishes that, as alleged, Respondent, through Berbiglia, Saunders, and Snyder, revealed that it had no intention of reaching agreement with the Union on a renewal contract. It is not entirely clear whether the Board considers such statements, made away from the bargaining table, as themselves violative of Section 8(a)(5). See, e.g., Safewav Trails, Inc., 216 NLRB 951 (1975). However, in remanding Safeway Trails to the Board, the Court of Appeals for the District of Columbia expressly held that (United Transpor- tation Union, Local No. 1699 v. N.L.R.B., 546 F.2d 1038, 1041 (1976)): If [Respondent's] away-from-the-bargaining-table ac- tivities with respect to its employees were directed toward undermining the bargaining representative of those employees, bad faith and a Section 8(aX5) violation have been established even though overt evidence of that bad faith does not appear at the bargaining table itself. If the authority of the employ- ees' bargaining representatives at the bargaining table has been subverted, as far as the interests of the employees are concerned it matters little where and when the subversion took place. It makes little practical difference whether statements of Respondent's intention not to reach agreement are consid- ered violations in themselves or merely evidence of bad faith in the negotiations. A finding of bad-faith bargaining may be made on the basis of such expression of Respon- dent's thinking even if it maintained the appearance of 1493 DECISIONS OF NATIONAL LABOR RELATIONS BOARD good-faith bargaining at the table. Cf. Albert L. Oldfield, Oldfield Tire Sales, 221 NLRB 1275, 1277 (1975); Valley Oil Co., Inc., 210 NLRB 370 (1974); Romo Paper Products Corp., 208 NLRB 644, fn. 3 (1974). Accordingly, on the basis of statements credibly attributed to Berbiglia, Saun- ders, and Snyder, when taken in conjunction with Respon- dent's numerous additional unlawful attempts to under- mine the Union, it is found that Respondent did engage in bad-faith bargaining in contravention of Section 8(a)(5). It thus becomes unnecessary to review in detail the actual course of the negotiations except to the extent that such review may be necessary to a determination of Respondent's affirmative defenses. (c) Affirmative defenses i. Lack of majority in an appropriate unit Respondent asserts that it cannot be found to have violated Section 8(a)(5) because the Union does not represent a majority of the unit employees. Respondent's argument is two-fold: (I) since head salesmen were supervisors they must be excluded from the unit and without them there never was a majority; and (2) there is evidence which, if admitted, would show defections from the Union, establishing a loss of majority or supporting a reasonable, good-faith doubt of majority. At the hearing I ruled that evidence concerning the Union's majority was inadmissible and, as a corollary of this ruling, I revoked subpenas to the extent that they sought access to the Union's records for the purpose of showing the absence of a majority. The major basis of my ruling was the settlement agreement of April 20, 1976, in which Respondent committed itself to bargain with the Union. The Board has recently reasserted the rule "that an employer may not defend against a refusal-to-bargain allegation on the basis that the original recognition, occurring more than 6 months before charges had been filed in the proceeding raising the issue, was unlawful." Morse Shoe, Inc., 227 NLRB 391, 394 (1976). Cf. Glaziers and Glassworkers, Local Union 767 (Sierra Glass Service, Inc.), 228 NLRB 35 (1977). Having recognized the Union as representative of a bargaining unit including head salesmen for several years, Respondent "cannot now attack the Union's majority status among its employees or the appropriateness of the unit." Morse Shoe, Inc., supra. In any event, the subpenas were properly revoked to the extent that they sought union records as relevant to majority status since "union business records are wholly irrelevant to the issue raised by Respondent's defense," i.e., majority status. Silver Spur Casino, 228 NLRB 1147, fn. I (1977). Cf. e.g., Orion Corporation, 210 NLRB 633 (1974), enfd. 515 F.2d 81 (C.A. 7, 1975). Additionally, it has previously been found that head salesmen as a class were not supervisors. Accordingly, the Union's representative status cannot be attacked on the ground that head salesmen were included in the unit and may have constituted a substantial part of the Union's majority. And, since, as hitherto found, Respondent en- gaged in numerous unfair labor practices designed to undermine the Union, including unlawful sponsorship of the decertification petition, Respondent may not assert a loss of union majority status based on recent defections. N.L.R.B. v. Sky Wolf Sales, supra, 470 F.2d at 830; Warehouse Market Inc., 216 NLRB 216 (1975). Further, since Respondent did not advance the inappro- priateness of the unit or the absence of a union majority as a justification for refusal to bargain until the present hearing, it may not do so now. Roman Catholic Diocese of Brooklyn, et al., 222 NLRB 1052 (1976), enfd. in pertinent part sub nonm Nazareth Regional High School v. N.L.R.B., 549 F.2d 873, 880 (C.A. 2); Harding Glass Industries, Inc., 216 NLRB 331 (1975). Nor does inclusion of supervisors in the bargaining unit preclude lawful bargaining (Mon River Towing, Inc. v. N.L.R.B., 421 F.2d I (C.A. 3, 1969), or prevent a bargaining order in circumstances like the present (Harding Glass Industries, supra). ii. Composition of the Union's committee Respondent also argues that it cannot be required to bargain with the Union's bargaining committee because it included Ozburn and Griffin, who, as head salesmen, were supervisors. It is undoubtedly true that, if Ozburn and Griffin were supervisors, on a proper charge and complaint Respondent could be found in violation of Section 8(a)(2) for bargaining with them as employee representatives. Mon River Towing, Inc., supra, 421 F.2d 7. However, it does not follow that Respondent may now avoid its bargaining obligation by establishing its own violation of Section 8(a)(2). In any event, it has been found that head salesmen Ozburn and Griffin were not supervisors. Accordingly, Respondent's belated defense must be rejected. iii. Unlawful demand by the Union In its brief Respondent maintains that the Union's demand for a union-security provision in the renewal contract was unlawful because of the employees' previous election to rescind the prior union-security authorization. Respondent states its contention as follows: [T]he Employer's accession to the Union's demands in April 1976 would have forced the employees to become Union members in contradiction to their Board-sanctioned rejection of that authority and in plain violation of the Act.... Respondent submits that since it could not lawfully enter into the collective- bargaining agreement insisted upon by the Union, it cannot be guilty of an 8(a)(5) violation. To support its contention that the Union's demand for a union-security clause was unlawful, Respondent relies on the proviso to Section 9(e) of the Act. But that proviso merely prevents two elections within a year. See Conren, Inc., d/b/a Great Scot Super Market, etc., 156 NLRB 592, 599 (1966), enfd. 368 F.2d 173 (C.A. 7), cert. denied 386 U.S. 974 (1967), in which an employer was held in violation of Section 8(aX5) for refusing to recognize and bargain with a union that had lost an election 9 months earlier but had thereafter established its majority status by authoriza- tion cards. The court of appeals there noted that in enacting Section 9(cX3) of the Act Congress "concerned itself only with limiting the frequency of Board directed and conducted elections." Since the controlling language in 1494 BERBIGLIA, INC. the proviso to Section 9(e) is the same as that in Section 9(c),20 Conren is controlling here. Accordingly, without considering the facts that Respon- dent had initiated the deauthorization petition and that contract negotiations continued after the first anniversary of the deauthorization election, it is clear that the Union's request for a union-security clause in the renewal contract was not unlawful. For the foregoing reasons, I find and conclude that none of Respondent's affirmative defenses of the Section 8(aX5) allegations is valid. Since it has been found that Respon- dent violated Section 8(a)(1) and (5) of the Act after approval of the settlement agreement in Case 17-CA-6945, the settlement was properly set aside. Accordingly, it is found that Respondent violated Section 8(a)(1) and (5) in the respects found above under both complaints. 3. Section 8(a)(3) a. The amendment to the complaint The complaint in Case 17-CA-7090 alleges that the strike commencing on April 16, 1976, was an unfair labor practice strike. At the beginning of the hearing, counsel for the General Counsel indicated that one implication of that allegation might be a claim that the striking head salesmen had not been properly reinstated. Toward the end of the hearing, after Respondent's evidence had been presented, the General Counsel moved to amend the complaint to add an allegation that Respondent had violated Section 8(a)(3) by reinstating former head salesmen only as clerks, with substantially reduced wages. I was initially inclined to deny the motion to amend on the representation by Respon- dent's counsel that the parties had agreed that reinstate- ment was not to be an issue in this proceeding. However, I also felt that I should be in a position to decide all issues fairly presented by the evidence received without objection. The parties had litigated the allegation that the strike was an unfair labor practice strike. And Respondent freely acknowledged that the striking head salesmen had been reinstated only as clerks. On this state of the record, it appeared that Respondent could not suffer any prejudice by the amendment, since the issue was one of law based on the record already made.21 Accordingly, I granted the General Counsel's motion to amend the complaint. b. Revocation of subpenas At the hearing, I revoked the major part of subpoenas duces tecum by which Respondent sought to obtain a wide- ranging examination of the Union's records, including communications between the Union and its members and with other organizations. In its brief Respondent renews its objection to the revocation of the subpenas, saying: 20 Sec. 9(cX3): "No election shall be directed in any bargaining unit or any subdivision within which, in the preceding twelve-month period, a valid election shall have been held. ... Sec. 9(eX2): "No election shall be conducted pursuant to this subsec- tion in any bargaining unit or any subdivision within which, in the preceding twelve-month period, a valid election shall have been held." 21 Respondent requested an opportunity to recall Bestor as a witness to establish that the parties had reached a bargaining impasse on Respondent's proposal for elimination of the clerks' work clause in a renewal contract. "Several rejected provisions of the subpoena ... requested information relating to or tending to show the reasons for the strike, as discussed in meetings between the Union and members of the bargaining unit, or in correspondence or meetings with members of other labor organizations or in correspondence or meetings with any other persons or associations or organizations.... By quashing those portions of the subpoena, the ALJ has prevented Respon- dent's further inquiry as to the existence and contents of other such notes and documents, and thereby prejudiced adequate presentation of its defense." Despite some misgivings as to the propriety of an offer of proof based on Respondent's conjecture as to what the Union's records might conceivably disclose, I received a detailed offer of proof from Respondent. That offer related almost exclusively to the Union's majority status. Respon- dent made no offer of proof as to the nature of the strike. Not having seen the Union's records, Respondent obvi- ously was in no position to indicate what they might show. Thus Respondent was clearly engaged in the proverbial fishing expedition. The basic reason for revocation of the subpenas so far as here relevant was my view that requiring the Union to open its files to Respondent would be inconsistent with and subversive of the very essence of collective bargaining and the quasi-fiduciary relationship between a union and its members. If collective bargaining is to work, the parties must be able to formulate their positions and devise their strategies without fear of exposure. This necessity is so self- evident as apparently never to have been questioned. The policy was recently adhered to by the Court of Appeals for the Ninth Circuit in Harvey's Wagon Wheel, Inc. v. N.L.R.B., 93 LRRM 3068, 3070, 78 LC ΒΆ 11, 268 (1976), an action under the Freedom of Information Act. The court there said: Statements of union representatives and agents of the employee, for example, should normally be protected from disclosure as a matter of law. Otherwise, the danger of their withholding relevant information for fear of exposing crucial material regarding pending union negotiations would be manifest.2 The subpenas in the present case clearly called for "exposing crucial material regarding pending union negoti- ations." The General Counsel has the burden of proving his allegation that the present strike was an unfair labor practice. The witnesses through whom he sought to meet that burden were available for Respondent's cross-exami- nation, which was skillfully conducted. The Union's offi- cial notes of the membership meetings of April 4 and 16, when strike action votes were taken, were produced and made available to Respondent. James J. Hillen, business Respondent's request was denied when counsel for the General Counsel disavowed any contention that the reinstatement involved violation of Sec. 8(aX5). 22 The same policy in part underlies the long accepted privilege of conciliators not to testify concerning contract negotiations. See Tomlinson of High Point. Inc., 74 NLRB 681, 685 (1947): "IT he parties to conciliation conferences must feel free to talk without any fear that the conciliator may subsequently make disclosures as a witness in some other proceeding. .." 1495 DECISIONS OF NATIONAL LABOR RELATIONS BOARD agent and the Union's official note-taker, testified and was available for cross-examination. If the Union and the General Counsel's evidence establishes that Respondent's unfair labor practices were a factor in the strike decision, it is immaterial that the employees were also economically motivated. At least in the absence of any indication of reasonable ground for Respondent to believe that the Union's files contain reasonably specific, substantial, probative evidence estab- lishing that Respondent's unfair labor practices played no causative role in the employees' decision to strike, the statutory purpose of fostering collective bargaining re- quires revocation of the dragnet subpenas in this case. I therefore reaffirm my revocation of major portions of the subpoenas duces tecum issued on behalf of Respondent. c. The nature of the strike The evidence establishes that during the first months of 1976 the employees became increasingly restive. Beginning around March, several employees complained of "harass- ment" by Respondent. The "harassment" appears to have consisted mainly of frequent transfers occasioned by the shift to a 5-day workweek. Such "harassment" has not been shown to violate the Act. Additionally, the employees were irritated by the fact that, although the Union had requested bargaining and presented its contract proposal to Respon- dent late in December 1975, no negotiations were held through January 22, 1976, when the decertification petition was filed and Respondent thereupon refused to bargain because of the pendency of that petition. The employees' annoyance at the delay appears to have been directed against both the Union and Respondent. But, as previously noted, the Union did not press for immediate negotiations after sending its termination notice and does not now contend that the absence of bargaining during January was violative of the Act. Additionally, although the Union complains of Respondent's delays in providing information requested, it does not contend or allege that Respondent violated Section 8(a)(5) by procrastination in supplying information. But the circulation and filing of the decertification petition in January were a major source of annoyance to the employees, as reflected in the original charge in Case 17-CA-6945, filed on February 23. The employees were particularly disgruntled because Respondent made no contract proposal until April 3, 1976, the day before a scheduled union meeting, at which it appeared likely that a strike vote would be taken. Despite a pending complaint and a serious strike threat, Respondent's belated contract proposal contained no wage raise. At the union meeting on April 4 union representatives had difficulty restraining the employees from voting an immediate strike. Persuaded by the officers' advice that at least one more attempt be made to get a contract, the employees settled for authorizing the negotiating committee to call a strike at any time. There can be no question that one of the employees' basic concerns was to obtain a satisfactory contract. To that extent, of course, the eventual strike was economic in nature. But there is equally no doubt that the employees believed that the failure to make progress toward a satisfactory contract a as due primarily to the Company's unfair labor practices, designed to undermine the Union and avoid any meaningful bargaining. The general mood and thinking of the employees at the April 4 meeting was described in some detail by John B. Smith. On cross- examination he testified: Q. Now, at the April 4 meeting you said the employees wanted to go on strike right then? A. Right, when I came in a lot of them, not everyone, was saying this, but there was quite a few of them talking about it. Q. They wanted to go on strike because they didn't have a contract, is that correct? A. No, I think a lot of it was because of this election deal coming up and a lot of the employees talked about whether the company would come around and I think coerced them . ... [LaBuda] said this guy Spencer came around three times trying to get him to sign the petition. .... This guy bugged him quite a bit, kind of let on the impression that if he didn't sign the thing and it did get voted out, he might not be very favorable in the company.... [James Barcelli] said this stuff has gone on and on and on and finally boiled down to the end and there is only one way, he said, to stop it is going on strike . . . he said this company has been awfully unfair about this whole deal.... They wouldn't, waited until the very end to talk about the contract or anything, . . . He said that is all the company seems to worry about is voting this thing out, getting rid of the union. They are not worrying about the business or anything like that. .... Most of them were just pretty well peeved off. Here I go back to a general assumption, peeved off about how this whole deal had been going on, dragging on, dragging on, this petition coming on, these guys coming around and talking to them about it, you know, getting them to sign it. Some of the guys said I don't want to sign it and they came back again. In concluding his cross-examination of Smith, Respon- dent's counsel attempted to establish that the employees voted to strike on April 16 solely to obtain a contract. The examination was: Q. I am trying to find out why you went on strike and I understand you to be telling me, is it not correct, that you went on strike on April 16 because you didn't have a contract? A. I went on strike because I was pretty teed off about the whole deal. I think that is why most of them did it, mainly over the activities of the company and all that stuff. Employees concluded, apparently before the union rep- resentatives did, that Respondent was determined to end all relationship with the Union. The record as a whole overwhelmingly establishes that, while the employees ap- parently felt that the union representatives should have been more aggressive and skilled in their negotiations, the major problem was frustration because of the Company's determination to get rid of the Union and to avoid good- faith bargaining. On the totality of the evidence, I have no 1496 BERBIGLIA, INC. doubt Respondent's long course of unfair labor practices was the major reason for the strike. The Union's picket signs and other strike publicity were directed toward economic matters and did not expressly refer to alleged unfair labor practices by Respondent. This fact does not in itself negative the unfair labor practices as a substantial causative factor. Union Officers Hess and Reeds credibly explained that the strike publicity was designed to win as much public consumer support as possible. Past experience had taught them that bread-and- butter economic issues have maximum appeal to the public. The nature of the publicity, therefore, reflected a tactical decision and was not designed to be a complete explanation. It should be added that the selective choice of issues to be presented to the public was not dishonest, since, as previously pointed out, the Union and the employees were vitally interested in obtaining a favorable contract and they believed Respondent's economic propos- als were undesirable and unfair. They were protesting Respondent's unfair labor practices which prevented nego- tiation of a contract. Accordingly, on all the evidence, I find and conclude that the strike which commenced on April 16, 1976, was an unfair labor practice from its inception. d. The reinstatement of the head salesmen The strike, which began on April 16, 1976, some 2 weeks after the collective-bargaining agreement expired, ended on July 12. All strikers who wanted to return to work were reinstated, with the result that there were 14 more persons working in the stores than there were before the strike, although there was one less store. The striking head salesmen, however, were reinstated only as clerks, with a considerable reduction in pay. It is this reclassification of the head salesmen that the General Counsel contends was violative of Section 8(aX3). Since it has been found that the head salesmen were not supervisors and the strike was an unfair labor practice, they were entitled to reinstatement to their former positions even if such reinstatement necessitated the discharge of permanent replacements. Respondent, however, contends that there were no head salesmen's positions available when the strikers requested reinstatement. Respondent asserts that at the inception of the strike, the contract having expired, it installed manag- ers in all the stores and thus had no need for head salesmen.2 3 Even if it be assumed that the postcontract "managers" are supervisory employees, their appointment in lieu of head salesmen may have constituted unilateral action violative of Section 8(aX5). Cf. Brotherhood of Locomotive Firemen and Enginemen, 168 NLRB 677 (1967), enfd. in pertinent part 149 F.2d 314 (C.A.D.C., 1968); Creative Engineering, Inc., 228 NLRB 582 (1977); Dixie Ohio Express Company, 167 NLRB 573, 574 (1967). It was 23 Respondent's evidence on this score is somewhat confused. Jack Bondon testified that 18 stores had managers and the nineteenth was managed by Supervisor George Shortino. Bondon then testified that 10 of the present managers had been managers before the strike, one was hired from outside, and "two head clerks that ... did not go on strike . . . we basically changed their name to store manager." But that leaves five stores unaccounted for. probably this consideration which led Respondent's coun- sel at the hearing to contend that in the negotiations the parties had reached an impasse on "[o]ur option to have a head salesman if we wanted one. . we'd have the right to decide who our managers were going to be, and ... if we had a manager we may not have had a head salesman."2 4 The impasse issue was not pursued because counsel for the General Counsel immediately said, "there is no allegation in the complaint that the reinstatement of the head . . . salesmen, by which they were reduced to the position of clerks following the strike, is in any way violative of Section 8(a)(5)." With this express disavowal of any 8(aX5) claim in connection with the reinstatement, the question becomes whether the abolition of head salesmen's positions was discriminatorily motivated and designed to discourage union membership. Cf. Production Molded Plastics, Inc. and Detroit Plastic Molding Co., 227 NLRB 776, 777 (1977). Respondent's final argument is: "Since the [manager] position involved was a supervisory position, neither the General Counsel nor the Charging Party can designate which individuals or group of individuals the Employer must appoint as its supervisors." But the legal principle so stated is applicable only if the managers' positions were supervisory in fact and in law. While an employer may lawfully restrict supervisory positions to nonunion person- nel, he may not use sham promotions to pseudo-superviso- ry positions to discourage union membership. See Steves Sash & Door Co., supra, 164 NLRB at 478, and cases there cited. Respondent asserts that the managers' positions are "supervisory." However, as detailed above, throughout the present hearing and in its posttrial brief Respondent has maintained that the head salesmen's positions were super- visory and that, at least until the beginning of the strike, there was no difference between the two types of positions. As previously observed, the evidence does establish that there were substantial differences between precontract managers and head salesmen under the contract. But there is no evidence of similar differences between head sales- men and the "managers" named when the strike began. Indeed, the evidence establishes that some of the "manag- ers" appointed during the strike were inexperienced. Jack Bondon testified that as to "two head clerks that . . . did not go on strike. .. we basically changed their name to store manager." Since unfair labor practice strikers are presumptively entitled to reinstatement to their prestrike positions, it was incumbent upon Respondent to establish valid reasons for their not having been afforded such reinstatement. As said in N.LR.B. v. Fleetwood Trailer Co., 389 U.S. 375, 378 (1967): . . . [U]nless the employer who refuses to reinstate strikers can show that his action was due to "legitimate and substantial business justifications," he is guilty of 24 If the positions of managers were the same as those of head salesmen. Respondent could not insist to impasse on excluding them from the bargaining unit. National Fresh Fruit & Vegetable Conmpany and Quality Banana Co., Inc., 227 NLRB 2014. 2016-17 (1977). Cf. Romo Paper Products Corp., 220 NLRB 519, 524-525 (1975). 1497 DECISIONS OF NATIONAL LABOR RELATIONS BOARD an unfair labor practice. .... The burden of proving justification is on the employer ... To meet its burden under the facts of this case Respon- dent would have to establish, as a minimum, that it had "legitimate and substantial business justification" for abol- ishing or failing to fill the positions of head salesmen and, in addition, that it did in fact install supervisory "manag- ers" in all the stores. Respondent made no such showing. During the contract negotiations Respondent maintained that it was not requesting abolition of the head salesman classification but rather was only seeking freedom to have "working managers" in those stores where Respondent deemed it advisable. Thus its present claim that immediate- ly upon the inception of the strike it appointed "working managers" in all the stores at least raises suspicion as to its motivation. Respondent's conduct suggests that the ap- pointment of "managers" during the strike may have been only a change in title. As said in Sieves Sash & Door, supra, 401 F.2d at 680: [I]t can reasonably be inferred that the company was not out to make them supervisors but rather was trying to lure them away from the union with a promise of a slight pay increase. The strategy, in short, was to dilute the strength of the union under the guise of filling "supervisory" posts. This inference . . . supplies the needed element of an unlawful intent to discourage union activity. The fact is that the striking head salesmen have been reduced in rank and pay, while nonstriking employees have not been demoted and several clerks have been promoted. To counteract the ready inference of discrimination from the undisputed facts, Respondent refers to "the Employer's offer to consider these men as supervisors." At one bargaining session Bestor understood Union Representa- tive Reeds as suggesting that the striking head salesmen should be offered jobs as managers. At that point Saunders asked Reeds to provide a list of striking head salesmen who would like to be considered for managers' positions. At the next bargaining session Reeds said that none of the former head salesmen wanted such positions. Although Respon- dent does not mention it in his brief, Saunders testified that he later offered managers' positions to five of the head salesmen who had struck but they all refused, saying "[t]hey would take the position of head clerk but not as store manager." These facts would not negative an inten- tion on the part of Respondent to discourage union membership. Every striking salesman removed from the bargaining unit by promotion to a "supervisory" position would bring Respondent closer to its desired elimination of the Union. Respondent apparently persists in its refusal to give these employees their former status as head salesmen and has failed to establish business justification for its conduct. Accordingly, on the present record, I find and conclude that Respondent violated Section 8(a)(3) and (1) by reinstating the striking head salesmen as clerks rather than as head salesmen. CONCLUSIONS OF LAW I. The Respondent, Berbiglia, Inc., is an employer engaged in commerce within the meaning of Section 2(2), (6), and (7) of the Act. 2. Retail Store Employees Union, Local 782, affiliated with Retail Clerks International Association, is a labor organization within the meaning of Section 2(5) of the Act. 3. All full-time and regular part-time sales clerks, porters, cashiers, and utility men employed at the retail stores of Berbiglia, Inc., in the Kansas City, Missouri, area, but excluding office clerical employees, casual employees, professional employees, guards, and supervisors as defined in the Act constitute a unit appropriate for collective bargaining within the meaning of Section 9(b) of the Act. Said appropriate bargaining unit includes head salesmen. 4. Since January 8, 1973, the above-named labor organization has been, and now is, the certified and exclusive representative of all employees in the aforesaid appropriate unit for the purposes of collective bargaining within the meaning of Section 9(a) of the Act. 5. Since December 1975 Respondent has violated Sec- tion 8(a)(l) of the Act by unlawfully misrepresenting the Union's position, promising employees improved benefits and increased earnings if they repudiate the Union, interrogating employees about their union sympathies and activities, threatening employees with discharge for engag- ing in a strike, threatening pickets with assault by automo- bile, and instigating, encouraging, and filing a petition to have the Union decertified. 6. Since the unfair labor practices found above were designed to undermine the Union's representative status, in order to avoid Respondent's obligation to bargain with the Union, they were violative of Section 8(aX5) of the Act. 7. Since Respondent committed unfair labor practices in violation of a settlement entered into in Case 17-CA- 6945, that settlement agreement was properly set aside by the Regional Director. 8. The strike commencing on April 16, 1976, was an unfair labor practice strike from its inception. 9. Since July 12, 1976, Respondent has violated Section 8(a)(3) and (1) of the Act by failing and refusing to offer head salesmen who engaged in a strike reinstatement to their former positions. 10. Since on or about March 1, 1976, Respondent has failed and refused to bargain in good faith with the Union, in violation of Section 8(a)(5) and (I) of the Act. THE REMEDY Having found that Respondent has engaged in unfair labor practices, I shall recommend that it be ordered to cease and desist therefrom and take certain affirmative action necessary to effectuate the policies of the Act. Because Respondent's course of unlawful conduct has extended over a long period of time and includes violation of Respondent's commitments in a settlement agreement, I shall recommend issuance of a broad cease-and-desist order. Since it has been found that Respondent violated Section 8(a)(3) of the Act by discriminatorily failing to offer striking head salesmen reinstatement to their former 1498 BERBIGLIA, INC. positions it will be recommended that Respondent be required to offer such reinstatement and make the employ- ees whole for any loss of earnings they suffered by reason of such discrimination. Batten is included among the head salesmen to be offered full reinstatement since he had been stripped of his authority as "manager" and was a head salesman before the strike commenced on April 16. Backpay is to be computed in accordance with F. W. Woolworth Company, 90 NLRB 289, with 6 percent per annum interest, in accordance with Isis Plumbing & Heating Co., 138 NLRB 716. The Union requests that Respondent be ordered to "reimburse the NLRB and the union for their expenses incurred in the investigation, preparation, and conduct of these cases including reimbursement for reasonable coun- sel fees, salaries for business agents involved, witness fees, transcript and record costs, travel expenses and per diem and other reasonable costs and expenses." The Union says such order "is needed to protect the employees and deter the Respondent from engaging in further massive and extended unfair labor practices." That Respondent has engaged in an aggressive and sophisticated campaign to undermine the Union for over 2 years, continuing its unlawful course of conduct in viola- tion of a settlement agreement it voluntarily entered into, tends to support the Union's view. Originally, Respondent denied the commission of the unfair labor practices alleged. It cannot be said that Respondent acted unreason- ably or frivolously in requiring that the General Counsel prove the allegations of the complaints. However, Respon- dent then substantially expanded the issues and extended the hearing by belatedly presenting a proliferation of defenses which were fundamentally inconsistent with its entire course of conduct over a 4-year period and its basic contentions that it was in fact bargaining in good faith and sincerely felt the need to regain its lost supervisory control of its stores. Respondent made no apparent attempt to expedite final resolution of the matter. For example, it rejected repeated suggestions that during an extended recess in the hearing it attempt to appeal to the Board from the revocation of subpenas issued on its behalf. Such appeal would save the considerable time, effort, and expense which would be involved in a remand and further hearing and decision if the Board were ultimately to reverse my ruling. In general, Respondent's conduct of the litigation appears possibly to have been dictated largely by a desire indefinitely to postpone, and eventually avoid, its statutory obligations. However, neither the General Coun- sel nor the Union objected to Respondent's being permit- ted to litigate its newly asserted affirmative defenses. Additionally, it should be noted that the General Counsel himself belatedly injected the reinstatement issue into the case toward the end of the hearing. It is well established that "the public interest in allowing a charging party to recover costs of litigation does not override, except in extraordinary circumstances, the princi- ple that litigation expenses are normally not recoverable." Orion Corporation, 210 NLRB 633, 634 (1974) enfd. 515 25 In the event no exceptions are filed as provided by Sec. 102.46 of the Rules and Regulations of the National Labor Relations Board, the findings, conclusions, and recommended Order herein shall, as provided in Sec. F.2d 81 (C.A. 7, 1975). While the matter is not entirely free from doubt, I conclude that the present case does not present sufficiently extraordinary circumstances to warrant departure from the general rule denying recovery of litigation and similar expenses. Crystal Springs Shirt Corp., 229 NLRB 4 (1977). 1 am somewhat influenced by the General Counsel's failure to join in the request. While I shall not recommend that Respondent be required to reimburse the General Counsel and the Union in this proceeding, it is perhaps appropriate to note Respondent's potential exposure to such expenses should it engage in further litigation with the objective of postponing its statutory obligation. John Singer, Inc., 197 NLRB 88, 89 (1972). Upon the basis of the foregoing findings of fact and conclusions of law, and upon the entire record, and pursuant to Section 10(c) of the Act, I hereby issue the following recommended: ORDER 25 The Respondent, Berbiglia, Inc., Kansas City, Missouri, its officers, agents, successors, and assigns, shall: 1. Cease and desist from: (a) Promising better earnings or benefits, or other improvements in terms or conditions of employment, for the purpose of encouraging or persuading employees to repudiate Retail Store Employees Union, Local 782, affiliated with Retail Clerks International Association, as their collective-bargaining representatives. (b) Instigating, encouraging, or assisting employees to seek a representation election whereby the aforesaid Union might be decertified or repudiated as their collective- bargaining representative. (c) Interrogating employees concerning their union sym- pathies and activities, or the sympathies and activities of other employees. (d) Threatening employees with discharge for engaging in a strike or other protected concerted activity. (e) Threatening strikers with assault by automobile. (f) Misrepresenting positions taken and statements made by the Union, for the purpose of discouraging membership therein. (g) Refusing to bargain collectively concerning rates of pay, wages, hours, and other terms and conditions of employment with the above-named Union as the exclusive bargaining representative of its employees in the following appropriate unit: All full-time and regular part-time sales clerks, porters, cashiers, and utility men employed at the retail stores of Berbiglia, Inc., in the Kansas City, Missouri, area, but excluding office clerical employees, casual employees, professional employees, guards, and supervisors as defined in the Act. (h) Discriminating against and refusing to reinstate unfair labor practice strikers to their former positions after 102.48 of the Rules and Regulations, be adopted by the Board and become its findings, conclusions, and Order, and all objections thereto shall be deemed waived for all purposes. 1499 DECISIONS OF NATIONAL LABOR RELATIONS BOARD termination of the strike and after unconditional requests for reinstatement. (i) In any other manner interfering with, restraining, or coercing employees in the exercise of their rights under Section 7 of the Act. 2. Take the following affirmative action designed to effectuate the policies of the Act: (a) Offer the following employees reinstatement to their former jobs, with all former rights and privileges, displac- ing, if necessary, any replacements: Joseph E. Cassidy, Richard D. Batten, James T. Griffin, Lirio Petigna, John B. Smith, Joseph Cisetti, M. Turville, Robert S. Gregg, and Donald E. Ozburn. (b) Pay to the aforenamed employees any wages or earnings they may have lost from July 12, 1976, to the date or dates of offers of reinstatement to their former jobs, in the manner set forth in "The Remedy" section of the Decision. (c) Preserve and, upon request, make available to the Board or its agents, for examination and copying, all payroll records, social security payment records and reports, and all other records necessary and useful in analyzing the amount of backpay due under the terms of this Order. 2e In the event that this Order is enforced by a Judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the National Labor Relations Board" shall read "Posted Pursuant to a (d) Upon request, recognize and bargain in good faith with the above-named Union as the exclusive representa- tive of all employees in the aforesaid appropriate bargain- ing unit, and, if an understanding is reached, embody such understanding in a written, signed agreement. (e) Post at its office and at each of its stores in the Kansas City, Missouri area, copies of the attached notice marked "Appendix." 26 Copies of said notice, on forms provided by the Regional Director of Region 17, after being signed by an authorized representative of Respon- dent, shall be posted by Respondent immediately upon receipt thereof, and be maintained by it for 60 consecutive days thereafter, in conspicuous places, including all places where notices to employees are customarily posted. Rea- sonable steps shall be taken by Respondent to insure that said notices are not altered, defaced, or covered by any other material. (f) Notify the Regional Director for Region 17, in writing, within 20 days of this Order, what steps Respon- dent has taken to comply herewith. IT IS FURTHER ORDERED that the complaint be dismissed insofar as it alleges violations of the Act not specifically found in this Decision. Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." * U. S. Government Printing Office: 1979--281-649 1500 Copy with citationCopy as parenthetical citation