Arthuretta H. Martin, Complainant,v.Lawrence H. Summers, Secretary, Department of the Treasury, Agency.

Equal Employment Opportunity CommissionAug 25, 2000
01985136 (E.E.O.C. Aug. 25, 2000)

01985136

08-25-2000

Arthuretta H. Martin, Complainant, v. Lawrence H. Summers, Secretary, Department of the Treasury, Agency.


Arthuretta H. Martin v. Department of the Treasury

01985136

August 25, 2000

.

Arthuretta H. Martin,

Complainant,

v.

Lawrence H. Summers,

Secretary,

Department of the Treasury,

Agency.

Appeal No. 01985136

Agency No. TD 96-1104

Hearing No. 100-97-7259X

DECISION

Complainant timely initiated an appeal from the agency's final decision

concerning her equal employment opportunity (EEO) complaint of unlawful

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964, as amended, 42 U.S.C. �2000e et. seq.<1> The appeal is

accepted pursuant to 64 Fed. Reg. 37,644, 37,659 (1999)(to be codified at

29 C.F.R. � 1614.405). Complainant alleges she was discriminated against

on the bases of race (African American), religion (Christian),gender

(female), and reprisal when:

(1) she was given an excessively heavy workload;

(2) approval was delayed for holiday leave;

(3) she was limited in her use of �cc:mail�;

(4) her supervisor �loud-mouthed� her reasons for taking leave;

(5) she was given an assignment to write a conflict of interest point

paper;

(6) she was given an assignment to extend the Mitre contract without

using proper procedures;

(7) her work was unfairly reassigned;

(8) she was not given recognition for her participation and contribution

in the STAWRS project;

(9) she received hate mail and a Star of David on December 12, 1995;

For the reasons outlined below, the Commission affirms the agency's

final decision.

The record reveals that the complainant, a GS-13 Contracting Officer

at the agency's Office of Automation Support Branch, filed a formal EEO

complaint with the agency on November 7, 1995, alleging that the agency

had discriminated against her as referenced above. At the conclusion of

the investigation, the complainant received a copy of the investigative

report and requested a hearing before an EEOC Administrative Judge (AJ).

Following a hearing, the AJ issued a decision finding no discrimination.

The Administrative Judge's Decision

The AJ concluded that the complainant failed to establish a prima facie

case of race, sex or religious discrimination. Specifically, the AJ found

that the complainant failed to establish an inference of discrimination

because she failed to give comparative evidence that others not in her

protected class were treated differently under similar circumstances.

As an example of this, the AJ found that even though the complainant cited

her workload as being heavier than that of anyone else in the office,

the testimony established that everyone was overworked and had equally

heavy workloads. Regarding issues 2 through 7 and 9, the AJ concluded

that the complainant failed to demonstrate how she was aggrieved by the

agency's action and therefore, she failed to establish a prima facie case.

On the complainant's claim of harassment, the AJ concluded that she failed

to show the terms and conditions of her employment were substantially

altered by the incidents alleged to constitute harassment or that the

conditions were singularly abusive in nature.

Even assuming the complainant had established a prima facie case of

discrimination, the AJ concluded that the agency had articulated

legitimate non-discriminatory reasons for its actions which the

complainant did not rebut. For instance, about claim number 2, the

complainant's supervisor testified that he received the complainant's

leave slip for December leave sometime in July 1995 long before any

other requests. The AJ credited his testimony that he wanted to get

every employees' request in to determine coverage for the office before

he gave approvals. According to the AJ, the complainant did not show

that this was a pretext for discrimination or that the supervisor's

reason was unworthy of belief.

Regarding claim number 6, the complainant's supervisors testified that

the complainant was reassigned from the Mitre contract<2> because

she had requested it and because they wanted a more experienced GS-14

contracting officer to take over a potentially large project. Based on

this, and the complainant's failure to rebut their testimony, the AJ

found that the agency had a legitimate non-discriminatory reason for

taking her off the project.

Finally, the AJ found that the complainant was subjected to religious

harassment when she received an anonymous letter calling her a �bigot�

for singing a Christian song at a holiday party and when she received

a picture of the Star of David. The AJ concluded, however, that the

agency took appropriate actions to express its dissatisfaction with the

anonymous letters and its intention to discipline the person involved.

For that reason, the AJ found no religious discrimination.

Although the AJ specifically accepted retaliation as a basis for the

complaint, she failed to reach a conclusion whether the complainant had

been the subject of retaliation.

The agency's final decision adopted the AJ's recommended in its entirety.

Arguments on Appeal

Complainant made no new contentions on appeal, but reiterated her

dissatisfaction with the agency's processing and investigation of

her case. Her complaints about the agency's unsatisfactory processing

and investigation are detailed in the case file and are mentioned

during her testimony at the hearing. In her appeal statement, the

complainant again stated that the issues were not correctly defined and

were incorrectly re-framed by the AJ. She contends the AJ barred her

from giving proof of the harm she incurred but then unfairly found that

the complainant had not been harmed in her final conclusions. Finally,

the complainant contends the AJ insulted her representative during the

hearing by requiring that he �beg� her to consolidate a later complaint.

To remedy the improprieties she identified, the complainant requests

that the case be remanded for another investigation by an independent

third party and presumably for a rehearing.

In response to the complainant's appeal, the agency echoed the AJ's

conclusions arguing that the complainant had not established a prima

facie case on a number of her issues because she failed to show how

she had been harmed. On the question of the complainant's issues being

incorrectly defined, the agency argued that she was given the opportunity

to object to the agency's statement of her claims after it received her

formal complaint, but she declined to respond.

ANALYSIS AND FINDINGS

A. Complaints Regarding the Processing and Investigation of the Complaint

Normally, written complaints surrounding improper processing

of EEO complaints fail to state a claim under our regulations.

64 Fed. Reg. 37,656 (to be codified at 29 C.F.R.�1614.107(a) (8)).

Here, the complainant raised the issue of improper processing and

investigation in a memorandum to the EEO Director of her agency.

Her issues were addressed at that time and included an invitation for

her to submit more accurate information in the investigative file that

she deemed relevant. The complainant also raised concerns about the

AJ's conduct of the hearing in a letter to the agency and on appeal.

She repeated her concern that her issues had not been correctly defined

but did not propose how they should have been framed.

We reviewed the complainant's concerns in the context of whether they

materially effected the processing of the complaint and conclude that they

did not and that her concerns have been more than adequately addressed.

See EEOC Management Directive 110 (MD 110) Chapt.5-25, (November 9,

1999). The record indicates that the agency addressed the complainant's

concerns in a detailed letter. In it, the agency addressed 8 separate

points raised by the complainant which set forth how she believed her

case was mishandled along with the agency's response.

Moreover, we looked at the specific issues addressed at the hearing

and found that they stated essentially the same claims raised by the

complainant in her written complaint. In addition, we saw no indication

that the agency's processing and investigation had a material effect

on the processing of the case or that the AJ's conduct of the hearing

was improper. In reaching this conclusion, we found no support in the

transcript of the proceedings for the complainant's claim that the AJ

insulted her representative or that she otherwise acted improperly.

Rather, we found that the proceedings were orderly with only a few

exceptions due in part to the complainant's representative's lack

of legal training. On the question of whether there should have

been a consolidation of this case with a later complaint, we found

that the complainant's representative abruptly changed his position

on consolidation after winning the AJ's ruling that there would be

no consolidation. It was at this time that he used the word �beg� in

arguing that the AJ should change her ruling. Thus, the record does

not support the complainant's characterization of the proceedings or

that AJ otherwise acted improperly.

We do take issue with the AJ's position that questions about the

processing of the case were irrelevant to the issues presented at the

hearing. Under our new regulations, such questions do not form the basis

for a separate complaint but they must be explored at the hearing to

determine their effect on the quality of the information produced by the

agency and on the processing of her complaint. See 64 Fed. Reg. 37,644,

37,656, July 12, 1999 (to be codified at 29 C.F.R. �1614.107 (a)(8));

MD 110 at 5-25. Given our finding above, the AJ's failure to inquire

further into the complainant's concerns was harmless error.

B. Legal Analysis

Pursuant to 64 Fed. Reg 37,644, 37,659 (1999) (to be codified at

29 C.F.R. � 1614.405(a)), all post-hearing factual findings by an

Administrative Judge will be upheld if supported by substantial evidence

in the record. Substantial evidence is defined as �such relevant evidence

as a reasonable mind might accept as adequate to support a conclusion.�

Universal Camera Corp. v. National Labor Relations Board, 340 U.S. 474,

477 (1951) (citation omitted). A finding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). Legal conclusions will be reviewed de novo,

meaning that there is no presumption that the previous interpretation

was correct in its application of the law. MD 110 at 9-16.

After a careful review of the record, based on the analysis set

forth in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973); and

Hochstadt v. Worcester Foundation for Experimental Biology, Inc.,

425 F. Supp. 318 (D. Mass. 1976), aff'd, 545 F.2d 222 (1st Cir. 1976)

(applying McDonnell Douglas to retaliation cases), the Commission finds

that the AJ's factual findings are supported by substantial evidence in

the record and consequently, there is no reason to overturn her decision.

Though we do not entirely agree with the AJ's legal analysis of the

issues, we do agree with her final result. We address herein each of

the complainant's claims.

Complainant's first claim, that she was given an excessively heavy

workload, was not supported by sufficient proof that others not in her

protected group had a lighter workload or that considerations of race,

sex, religion or retaliation were the basis of decisions regarding her

workload. The complainant's immediate supervisor prior to S1, stated that

any unfairness in the distribution of the workload was not due to race,

sex,<3> or religious considerations. Instead, she attributed the uneven

distribution to �political considerations� of the upper level managers

and the lack of adequate personnel. Moreover, the complainant does

not reconcile this claim with claim number 7 regarding discriminatory

reassignment of her work. We find it contradictory for the complainant

to claim discrimination in being assigned too much work at the same time

she claims discrimination in having some projects reassigned.

The complainant's claims numbered 2, 3, 4 and 5, each fail to

state a claim in that they fail to allege a specific harm to a term,

condition or privilege of employment for which there is a remedy.

Diaz v. Department of the Air Force, EEOC Request No. 05931049 (April

21, 1994). In particular, the complainant's claim 2, which alleged

her request for holiday leave was delayed, does not allege that she was

denied leave and does not explain how the delay caused her harm.

Therefore, we agree with the AJ's legal conclusion that the complainant

failed to allege a specific harm and that she did not show she was an

aggrieved individual with respect to this claim.

Complainant's claim 3 concerning her immediate supervisor, S1's,

request that she limit her communications to him by �cc:mail� fails

to establish how the action adversely affected her employment. The

complainant's claim that her supervisor's action was done to limit

documentation of his actions as they related to her EEO claims does

not establish harm to a term, condition or privilege of employment.

S1 stated that he told the complainant to limit her communication in

this manner because he wanted to ensure he was kept directly appraised

of important issues. The complainant did not demonstrate that this was

a pretext for discrimination.

Complainant's claim number 4 concerned the fact that her supervisor

�loud-mouthed her reasons for taking leave� while standing at her work

site. Again, this claim fails to state facts which allege a specific

harm to a term condition or privilege of employment.

Finally, the complainant's claim number 5 described as her supervisor's

requirement that she draft a conflict of interest paper related

to the STAWRS project also fails to allege the manner in which the

complainant was adversely affected. The complainant asserted that

Caucasian employees had not been required to write an opinion paper

which questioned support for a customer's request. Even assuming this

was true, she failed to explain how actually writing the paper resulted

in harm to her employment.

Even if we view claims 2, 3, 4 and 5 collectively, as a claim of

harassment together with complainant's claims as a whole, we are

unpersuaded that they satisfy the standard set forth in the law.

To determine whether the harassment is sufficiently severe to trigger a

violation of Title VII we review the circumstances as a whole, including

the frequency of the discriminatory conduct, its severity, whether it is

physically threatening or humiliating, or a mere offensive utterance, and

whether it unreasonably interferes with an employee's work performance.

Harris v. Forklift Systems, 510 U.S. 17 (1993).

In determining whether the conduct constituted illegal harassment, we

must determine whether it was sufficient to affect a term or condition of

employment and/or had the purpose or effect of unreasonably interfering

with the work environment and/or creating an intimidating, hostile, or

offensive work environment. Humphrey v. United States Postal Service,

EEOC Appeal No. 01965238 (October 16, 1998); 29 C.F.R. �1604.11.

Applying these legal standards, we find that the complainant's claim

of harassment does not allege facts which are severe or sufficiently

pervasive enough to state a claim of harassment.

Our review of the complainant's claim number 6 which concerns an

assignment to improperly extend a contract, is limited and does not

include consideration of the complainant's removal as the contract officer

on the contract in question. The complainant's removal was the subject

of a negotiated grievance filed by the complainant and is, therefore,

not subject to our review. 29 C.F.R. �1614. 301(a).

On claim number 6, the AJ concluded that the complainant did not state

a claim because she failed to allege a specific harm to her employment

as a result of the assignment. We too, doubt that the complainant

has alleged sufficient harm because she was not required to sign the

extension documents, and did not receive a disciplinary action for

refusing to carrying out the assignment. The complainant was taken off

of the project but the record reflects that she herself, requested to

be taken off of it because of her objections to S1's request.

Assuming that the complainant stated a legally sufficient claim,

the complainant must establish that other contracting officers not in

her protected group were not required to take assignments they found

legally objectionable in order to show she was treated differently.

Here again, the testimony of S2, complainant's second level supervisor,

established that it sometimes occurred that a contracting officer would

feel uncomfortable with being a signatory to an action they thought

was legally questionable. He explained that like the complainant, the

contracting officer would not be required to sign but their supervisor

would sign in their place. Lastly, the complainant failed to establish

that the supervisor's explanations were a pretext for discrimination.

Complainant's claim number 7 concerned her reassignment from the Mitre

contract and how assignments were given in general. She is only specific

about one particular assignment - namely the Treasury Information Process

Support Service Contract (TIPSS) which she claimed she was not given

because of her race. Again, we are legally barred from addressing

the complainant's claim of �removal� from the Mitre contract as she

raised this issue through the grievance process as we discussed above.

In addition, the complainant's claim of discrimination in not being

assigned to the TIPSS contract does not appear to have merit as she was

given an assignment related to this contract after she was reassigned from

the Mitre contract. Other than TIPSS, the complainant does not elaborate

about other assignments she contends she was excluded from and therefore,

there is insufficient evidence to support her claim of discrimination.

The complainant's claim number 8 concerned her claim that she was not

given recognition for attending a White House ceremony on the STAWRS

project. Specifically, she claimed that a memorandum was circulated which

did not mention her attendance. Also part of this claim was the fact

that the complainant was admonished for not reporting her attendance at

a White House event to her managers prior to the event. We do not agree

with the AJ that the complainant did not state a claim in alleging she did

not receive recognition for her involvement in a high profile project that

was the subject of a White House event. Such recognition is likely to

affect an employee's performance appraisal and advancement on the job.

Nevertheless, the complainant's claim that she was the subject of

disparate treatment is without merit because the agency stated others in

attendance were similarly not mentioned. The complainant did not rebut

this statement or establish that it was a pretext for discrimination.

In addition, the complainant received recognition for her performance

from her supervisors through outstanding performance evaluations.

Therefore, the preponderance of the evidence did not support her claim

that she was treated differently than others in terms of recognition

for her achievements.

The complainant's claim that she was unfairly admonished for not reporting

her attendance at a high level event to her managers does not state a

claim because she does not demonstrate that this constituted concrete

discipline. In fact, the complainant does not claim that she was even

threatened with disciplined. Our regulations provide that an agency

shall dismiss a complaint or a portion of a complaint that " alleges a

proposal to take a personnel action, or other preliminary step to taking

personnel action, is discriminatory." 29 C.F.R. � 1614.107(a)(5).

Therefore, viewing this as somewhat less than a formal disciplinary

action, we conclude that it does not state an actionable claim.

From the vantage point that this claim along with the other facts asserted

by the complainant, constituted a pattern of harassment based on race or

sex, we rely on the AJ's assessment of the testimony and the credibility

of the witnesses. On this particular incident, the AJ credited the

testimony of the agency's manager who characterized the incident as a

mis-communication in the chain of command. The AJ further found that

the complainant did not prove that the agency's explanation was a pretext

for discrimination. On our review of the record, the AJ's findings are

supported by substantial evidence in the record and we therefore sustain

her conclusions.

Finally, the complainant's claim number 9 that she was subjected to

religious discrimination when she was disrespected during her vocal

rendition of a Christian song during a holiday party. She claimed that

S1 and S2 along with two others, laughed and talked while she sang.

She further alleged and proved that she received a copy of a letter

disparaging her song and calling her a �bigot�. She later received

another letter with a Star of David pictured with the words �we will not

forget.� The person responsible for sending the harassing correspondence

was never identified.

Based on the record before us, we will assume that the incidents in

question were perpetrated by a co-worker of the complainant and not

a supervisor. Therefore, our analysis of the agency's liability under

the circumstances will follow from that presumption. See 29 C.F.R. �

1604.11(d) In this case, the evidence supported the AJ's conclusion

that the complainant was subjected to religious harassment but that

management's actions in response were adequate. That is, each employee

in the office was interviewed about the incidents and required to attend

a seminar on diversity and respecting people's differences. The AJ also

credited the agency's testimony that it made clear the person or persons

responsible for sending the offensive and threatening correspondence would

be disciplined. The record did not reflect any subsequent incidents.

In addition, there was no evidence that the agency refused to accommodate

the complainant's celebration of her religion during the holiday party or

refused to allow her to sing. See 29 C.F.R. Part 1605.2(b); TransWorld

Airlines v. Hardison, 432 U.S. 63, 74 (1977). Another employee, who

was the complainant's first supervisor and who had invited her to sing,

testified that she did not believe that Christianity was disfavored

in this office. Therefore, based on our review of the record, there

was substantial evidence to support the AJ's conclusion that while

this incident constituted religious harassment, the employer took the

appropriate steps to address its employees' behavior.

Retaliation

In order to establish a prima facie case of retaliation, the complainant

must show that (1) she took some action to oppose discrimination or

participated in the EEO process; (2) she incurred some adverse personnel

action; (3) there was a causal connection between the protected activity

and the adverse action; (4) her supervisor was aware that she engaged in

protected activity. EEOC Guidance on Investigating, Analyzing Retaliation

Claims Number 915.003, 5/20/98.

We find that with respect to issues 1through 8, the complainant has not

established a prima facie case of retaliation because these incidents

occurred before she sought EEO counseling or filed her discrimination

complaint both of which occurred on November 7, 1995. As a result,

these incidents could not have resulted from retaliation.

With respect to issue number 9, the complainant failed to establish

elements 2 and 3 of the prima facie case. In particular, she failed to

show that her managers' actions in response to the religious harassment

were affected by her having filed an EEO complaint.

CONCLUSION

Therefore, after a careful review of the record, including complainant's

contentions on appeal, the agency's response, and arguments and evidence

not specifically addressed in this decision, we AFFIRM the agency's

final decision.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANTS' RIGHT TO FILE A CIVIL ACTION (S0400)

You have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. If you file a civil action, YOU MUST NAME AS

THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND

OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to

file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

August 25, 2000

Date

Carlton

M.

Hadden,

Director

Office of Federal Operations

1 On November 9, 1999, revised

regulations governing the EEOC's federal sector complaint process

went into effect. These regulations apply to all federal sector

EEO complaints pending at any stage in the administrative process.

Consequently, the Commission will apply the revised regulations found

at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.

2The Mitre contract was apparently one of many contracts related to the

overall STAWRS project.

3The complainant's claim that she was treated less favorably because of

her sex is particularly weak in light of her assertions that a female

employee replaced her on the STAWRS project and was allegedly given more

assistance in her work.