Arkansas Lighthouse For The BlindDownload PDFNational Labor Relations Board - Board DecisionsJul 24, 1987284 N.L.R.B. 1214 (N.L.R.B. 1987) Copy Citation 1214 DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD Arkansas Lighthouse for the Blind and Chauffeurs, Teamsters and Helpers Local Union No. 878, affiliated with the International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America. Cases 26-CA-9244 and 26-RC-6388 24 July 1987 DECISION AND ORDER BY CHAIRMAN DOTSON AND MEMBERS JOHANSEN AND STEPHENS On 20 June 1983 Administrative Law Judge Bruce C. Nasdor issued the attached decision. The Respondent filed exceptions and a supporting brief, the General Counsel filed an answering brief, and the National Federation of the Blind, Party in In- terest, filed a brief in support of the General Coun- sel's answering brief.' The National Labor Relations Board has delegat- ed its authority in this proceeding to a three- member panel. The Board has considered the decision and the record in light of the exceptions and briefs and has decided to affirm the judge's rulings, 2 findings, and conclusions and to adopt the recommended Order, as explained and modified below. I. THE REPRESENTATION PROCEEDING For the reasons below we reaffirm our determi- nations in the representation proceeding that the Board's exercise of jurisdiction over the Respond- ent is appropriate, and that the Respondent's "cli- ents" are employees within the meaning of Section 2(3) of the Act. The undisputed evidence establishes that the Re- spondent is a nonprofit, charitable corporation en- gaged primarily in the manufacture of notebooks, pillowcases, mattress covers, gun belts, and the sus- pension assembly for helmets. The Respondent is governed by a 15-member board of directors. At the time of the representation hearing Executive Vice President Billy Day managed the Respond- ent's daily operations, and James Avants served as its general manager. 1 The Respondent also filed two motions for permission to make proof of change in personnel subsequent to election. The General Counsel filed oppositions to both motions, and the Union filed a response joining the General Counsel's position. The Respondent's motions are discussed, infra. 2 The Respondent has excepted to some of the judge's credibility find- ings. The Board's established policy is not to overrule an administrative law judge's credibility resolutions unless the clear preponderance of all the relevant evidence convinces us that they are incorrect. Standard Dry Wall Products, 91 NLRB 544 (1950), enfd 188 F.2d 362 (3d Cir. 1951). We have carefully examined the record and find no basis for reversing the findings. Blind "clients" constitute approximately 84 per- cent of the Respondent's work force, and the Re- spondent operates under a sheltered workshop cer- tificate issued by the Department of Labor under Section 14(c)(1) of the Fair Labor Standards Act.3 The Respondent sells over 90 percent of its prod- ucts to the Federal Government under contracts obtained pursuant to the Wagner-O'Day Act 4 To be eligible for contracts under that law, the Re- spondent must employ blind individuals for not less than 75 percent of the man-hours required for the production of the goods. The Respondent's prod- ucts must meet Government specifications, and the Government has rejected goods which do not meet those specifications. In the year ending 30 September 1980, according to its annual report, the Respondent received $2,131,324 from sales of goods. 3 Avants testified that the Respondent lost approximately $200,000 in the year ending 31 July 1980. The annual report for the year ending 30 September 1979 shows that the Respondent received $1,360,222 from the man- ufacture of new goods. The Respondent's clients and other employees all receive the same wage, regardless of productivity or length of service. The entire work force also re- ceives the same benefits, including health and life insurance, unemployment insurance, workmen's compensation, nine paid holidays per year, 5 days of paid vacation after 1 year of service, and 10 days of paid vacation after 2 years. The Respond- ent has also given at least one employee an award for long service. The entire work force works from 6:45 a.m. until 3:15 p.m., with breaks. All workers punch a timeclock and are paid time and a half for overtime work. Approximately 98 percent of the Respondent's clients are referred from a state agency, the Office of the Blind and Visually Impaired (OBVI). A new 3 29 U.S.C. § 214. This certificate permits the Respondent to pay wages lower than, but not less than 50 percent of, the minimum wage, provided that wages are conunensurate with the wages of nonhandi- capped workers in industry in the local area. The Respondent is also a tax-exempt institution under Sec. 501(c)(3) of the Internal Revenue Code. 4 41 U.S.C. §§ 46-48. Under that law, the Committee for the Purchase from the Blind and Other Severely Handicapped, which is appointed by the President fixes the price of the goods purchased by the Government The National Industries for the Blind, a nonprofit corporation designated by the Committee, is responsible for allocating Government contracts to various workshops. The contracts are not awarded through competitive bidding. 5 The Respondent's counsel stated that this figure represented total revenue, of which 90 percent was derived from the sale of goods. The annual report also shows that 92 percent of its sales were to the Federal Government; that the remaining sales were to the State of Arkansas, the Lions Clubs, and other organizations; and that the Respondent also re- ceived approximately $90,465 in private contributions. In addition, the Respondent receives an undisclosed amount of investment and interest income. 284 NLRB No. 110 ARKANSAS LIGHTHOUSE FOR , THE BLIND 1215 client undergoes a 30-day on-the-job training period, and the Respondent does not retain a client after that period if his production is insufficient. & The clients work under a production "goal" of 80 percent of what a sighted person would produce. According to Avants, 35-40 percent of the clients produce at a rate "very close" to 80 percent; 50 percent of the clients produce at a 50 to 60 percent rate; and 10-15 percent produce at a lower rate. The Respondent maintains daily production reports on its clients, and several testified that they are "pressure[dr to produce, 7 although Avants stated that they are "encourage[d]" to produce. 8 A client who is not producing sufficiently may be trans- ferred involuntarily to another department. Some clients have not been recalled from layoff because of poor production. Layoffs occur frequently and have sometimes lasted from 2 to 4 months. The Respondent occasionally has removed sight- ed employees to make jobs available for clients, and has sometimes altered machines to facilitate their operation by clients. On one occasion the Re- spondent subdivided one job into two in order to provide employment for a client. The Respondent disciplines clients for serious misconduct, and one client was discharged for threatening a supervisor with a knife. Another was discharged for an undisclosed reason before the unfair labor practice hearing. As to lesser miscon- duct, there is evidence that a supervisor suspended a client for 2 days for "gross carelessness" in the performance of his job. 8 With respect to poor at- tendance, Avants testified that he simply tells cli- ents to improve without disciplining them. Accord- ing to one client, however, Day has told clients more than once that they could be terminated for being absent for 3 consecutive days without calling in. The employee personnel manual contains such a provision, and it also states that unspecified disci- pline may be imposed for, among other things, stealing, destruction of property, threatening or profane language, fighting, "horseplay," falsifying timecards, intoxication, gambling, and repeated 6 OBVI provides the Respondent with $22 per day for each day of a new client's 30-day framing period, and the Respondent pays trainees $1.75 per hour. If the Respondent retains the client, OBVI follows up on his work for an additional 60 days, after which time his case is closed 7 One client testified, for example, that Avants and another supervisor told him and another client that they would be "replaced" if they could not perform a certain job. 8 According to Avants' corroborated testimony, a client who had been asked to load a truck stated that he "could not do that kind of work." Avants told the client "to do [the work] now," and stated that he "would have to do something else" if he "can't" or "won't" do the work. The client submitted his resignation. The client also testified that the Re- spondent has refused to rehire him. 9 According to Day and Avants, only Day has the authority to disci- pline clients Day testified that It was "insubordination" for the supervi- sor to have acted without his permission. negligence in work performance. The manual also contains a grievance procedure." According to Day, , the Respondent's goal is to place clients in private, competitive employment. The Respondent does not have a job placement counselor or program, but it annually sends OBVI a list of clients whom it considers capable of com- petitive employment. The Respondent is required to do so by the Department of Labor in connection with its acquisition of a sheltered workshop certifi- cate. The Respondent's annual reports show that five clients went to private industry in 1977-1978, eight in 1978-1979, and seven in 1979-1980. Clients are not forced to leave the Respondent, even though they may be capable of working elsewhere, and some clients have worked for the Respondent for substantial periods of time." Avants also noted that a client may repeatedly leave the Respondent, only to return after unsuccessful attempts to work for other employers. The Respondent does not provide professional counseling, does not employ any social workers, and does not provide a recreational area. The Re- spondent does not train clients in any skills other than those which they need to work at the Re- spondent's facility, and on-the-job training is the only training provided. 1. We find it appropriate to assert jurisdiction over the Respondent. It is settled that the Board is not precluded from asserting its jurisdiction merely because an employer is a nonprofit, charitable cor- poration." The Board will decline jurisdiction over such an employer only where "its activities do not have a sufficient impact on interstate com- merce to warrant" the exercise of jurisdiction." Here, the parties stipulated at the representation hearing that during the preceding 12 months the Respondent had shipped goods valued in excess of $50,000 directly from its facility in Little Rock, Ar- kansas, to points outside the State of Arkansas." In fact, as noted above, its interstate sales far ex- ceeded that figure. We therefore find that it will ef- 1* The manual was distributed to clients. Avanis and Day testified that it was not consistently followed, but there is no evidence that a new manual being prepared at the time of the representation hearing would delete or modify the above list of disciplinary rules. 11 Of those clients who testified at the unfair labor practice hearing, one had worked at the Respondent's facility for 34 years, one for 20 years, three for 10 years, two for 9 years, two for 5 years, two for 4 years, three for 3 years, and one for 2 years. i2 NLRB v. Lighthouse for the Blind of Houston, 696 F.2d 399, 404 fn. 21 (5th Cir. 1983); NLRB v. St Louis Christian Home, 663 F.2d 60, 62-63 (8th Cit. 1981); NLRB v. Trudeau Center, 590 F.2d 19, 20-23 (1st Cir. 1978); Hudelson Baptist Childrens Home, 276 NLRB 126 (1985); St Aloysi- us Home, 224 NLRB 1344 (1976). 13 St Aloysius Home, supra, 224 NLRB 1344, 1345 14 Lighthouse for the Blind of Houston, 244 NLRB 1144, 1146 fn. 11 (1979); Siemons Mailing Service, 122 NLRB 81 (1958). 1216 DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD fectuate the policies of the Act to assert jurisdic- tion over the Respondent. 2. We also find that the Respondent's clients are employees within the meaning of Section 2(3) of the Act. In previous cases the Board and the courts have found workshop clients to be statutory em- ployees where their relationship with their employ- er was "guided to a great extent by business con- siderations," and was thus a "typically industrial" rather than a "rehabilitative" relationship." We find the circumstances in this case to be remarkably similar. We first note that the Respondent's overall oper- ation is similar to those in Lighthouse for the Blind of Houston and Cincinnati Assn. for the Blind, supra. In Cincinnati the employer operated under a shel- tered workshop certificate from the Department of Labor." In both Cincinnati and Houston, the em- ployer engaged in substantial business with the Federal Government pursuant to the Wagner- O'Day Act," generating similar amounts of reve- nue in the process." In one respect the Respond- ent is even more strictly a "typically industrial" op- eration. In both Cincinnati and Houston the em- ployers provided a variety of social and counseling services for their employees and the blind commu- nity as a whole, 19 while there is no evidence that the Respondent provides any such services. Most significantly, the Respondent uses a variety of techniques to ensure that clients produce. Like the employers in Cincinnati and Houston, the Re- 18 Lighthouse for the Blind of Houston, supra, 244 NLRB 1144, 1147; Cincinnati Assn, for the Blind, 235 NLRB 1448, 1449 (1978). These cita- tions are to the representation proceedings. In the subsequent unfair labor practice proceedings, which involved the same facts, the Fifth and Sixth Circuits, respectively, enforced the Board's Orders. NLRB v. Lighthouse for the Blind of Houston, 696 F.2d 399, 404 (5th Cir. 1983), enfg. 248 NLRB 1366 (1980); Cincinnati Assn, for the Blind v. NLRB, 672 F.2d 567, 571 (6th Qr. 1982), cert. denied 459 U.S. 835 (1982), enfg. 244 NLRB 1140 (1979). In Houston the Fifth Circuit rendered its opinion on rehear- ing after vacating its previous opinion. See NLRB v. Lighthouse for the Blind of Houston, 679 F.2d 379 (5th Or. 1982), vacating 653 F.2d 206 (5th Cir. 1981). 18 235 NLRB at 1449 fn. 2. In Houston the record did not disclose whether the employer's certificate covered unit employees. 696 F.2d at 402 fn. 10; 244 NLRB at 1146 fn. 13. "696 F.2d at 402 fn. 11; 672 F.2d at 569. We do not find it significant that the Respondent, unlike the employers in Cincinnati and Houston, ap- parently obtains no work with private firms through competitive bidding and subcontracting. In Cincinnati the Board found competitive bidding significant because it established that the employer had to "meet the standards of the party who awarded the contract." 235 NLRB at 1448- 1449. Here, the Respondent still must ensure that its clients Produce goods which conform to standards of quality, because the Government will reject goods not meeting its specifications. 18 672 F.2d at 569; 696 F.2d at 402 fn. 8. We do not find it significant that the Respondent has lost money while the other employers made profits. Whether an employer is concerned about maldng profits May be a relevant factor, but lack of profitability does not show that business con- siderations do not govern an employer's relationship with its employees. We have considered this evidence, but we find under all the Circum- stances that the evidence indicating employee status far outweighs the evidence to the contrary. 19 696 F.2d at 401-402 fns. 2-7; 672 F 2d at 569. spondent imposes a productivity standard. In Cin- cinnati the employer expected employees to produce goods conforming to "the quality stand- ards of the marketplace," 2° and in Houston em- ployees were required to produce at the same level as a sighted individual. 2 ' The Respondent's stand- ard, which falls somewhere in between, requires clients to produce goods which meet Government specifications, and imposes a flexible production "goal" of 80 percent of the sighted norm. The Respondent also penalizes clients who fail to meet the standard. Like the employers in Cincinnati and Houston, the Respondent transfers clients in- voluntarily to other departments for insufficient production. In addition, the Respondent's policy on discipline for poor production, though not precise- ly defined in the record, appears to fall between those of the other employers. Thus, in Cincinnati the employer did not suspend or terminate employ- ees for production errors, 22 while in Houston the employer imposed such discipline on a progressive basis but "less frequently" than other private sector employers." The Respondent's personnel manual lists "repeated negligence" in work performance as a basis for unspecified discipline. The manual was distributed to clients, and although Day and Avants testified generally that the manual is not consistently followed, there is no indication that the provision is ineffective. To the contrary, a su- pervisor suspended an employee for 2 days for "gross carelessness" in his work,24 and a client re- signed after Avants told him that he would have to "do something else if he refused to follow instruc- tions to load a truck. Furthermore, according to one client, Avants and another supervisor stated that he and another client would be "replaced" if they could not perform a certain job. Avants, how- ever, denied that the Respondent discharges clients. Thus, although the extent to which discipline is im- posed is not completely clear, the weight of the evidence indicates that the Respondent does use some form of discipline to ensure that its clients produce. The Respondent's uniform wage is different from the wage scales in Cincinnati and Houston, which varied according to productivity and merit. How- ever, the Respondent uses other "typically industri- al" means to ensure that its clients produce. Thus, in addition to imposing both productivity standards 28 672 F 2d at 570. 21 696 F.2d at 403. 22 672 F.2d at 570. 23 696 F.2d at 403, 405. 24 Day's assertion that this action was insubordinate is apparently based only on his claim that he alone has the authority to discipline ch- ents. However, his testimony does not show that he would never disci- pline a client for poor performance. ARKANSAS LIGHTHOUSE FOR THE BLIND 1217 and penalties for poor performance, the Respond- ent maintains daily production reports on clients; it has refused to recall some clients from layoff be- cause of their low production; it has refused to retain clients after their 30-day training period be- cause of low production; and it has verbally "pressure[d]" or "encourage[dr clients to produce. In these circumstances, a fmding of statutory em- ployee status is not precluded by the mere fact that the Respondent does not use its wage structure as an additional production incentive. Moreover, the record does not show that the Respondent's uni- form wage is designed to promote any rehabilita- tive purpose.25 We also find it significant that in many respects the Respondent operates as a "permanent employ- er"26 and not as a facility providing training for other employment options. The Respondent does not have a job placement counselor or program, and it does little more than meet the Department of Labor's requirement that it send OBVI an annual list of capable clients. Although a few clients obtain other employment each year, Avants con- ceded that many of these later return. Indeed, many clients have worked for the Respondent for a long period of time. In Houston the Fifth Circuit found it significant that the employer had no formal job placement program; that its informal, ad hoc efforts had placed only three or four employ- ees per year; that half those employees subsequent- ly returned; and that many employees had worked for the employer for 10-20 years. 27 In addition, the Sixth Circuit noted in Cincinnati that the employ- er's operation contemplated "long-term employ- ment" was "not designed primarily to provide tem- porary, on-the-job training which would enable blind workers to secure employment elsewhere," and had helped "very few" workers leave for the competitive job market." 25 In addition, we do not find that a rehabilitative relationship is estab- lished by the evidence that the Respondent has displaced sighted employ- ees to create employment for clients and has otherwise made accommo- dations to keep clients employed. We note that the Respondent must maintain a work force which is 75-percent blind in order to obtain con- tracts pursuant to the Wagner-O'Day Act. Thus, the Respondent's ac- commodations for clients may reflect a business judgment as much as a rehabilitative object. 26 696 F.2d at 406. 27 Id. at 405-406. 22 672 Ficl at 570. We attach little weight to the Respondent's general contention at the representation hearing that a job placement program or other services would merely duplicate the services of OBVI. The record does not detail OBVrs services, and there is no evidence that the Re- spondent is precluded from having its own program or from supplement- ing ORVI's services by, for example, attempting to place clients more ag- gressively and with greater frequency. In any event, the issue Is the Re- spondent's relationship with its own clients, and the existence of another entity's services, sheds little light on that relationship. In this connection, we find it significant that the Respondent provides clients only with the training needed to perform their own jobs. Similarly, the Sixth Circuit in Cincinnati noted that the employer placed "little emphasis on the acquisition of skills other than those required" to work for the employ- er." Further, the Respondent does not force cli- ents to leave even if they are capable of employ- ment elsewhere. Thus, instead of creating openings for new trainees, the Respondent appears to have an interest in retaining some of its most productive clients. Moreover, it even provides some incentives to stay by granting awards for long service and by providing that vacation benefits increase with length of service. The clients' other working conditions also close- ly resemble those in private industry. Clients work a full workweek, punch a timeclock, and receive time and a half for overtime, health and life insur- ance, unemployment benefits, workmen's compen- sation, nine paid holidays, and paid vacation time. In Cincinnati and Houston employees worked under similar conditions. With respect to discipline for conduct other than poor work performance, the employer in Cincinnati reserved suspension and dis- charge "for serious cases of misconduct such as vi- olence and theft."" In Houston the employer used a progressive disciplinary system, but discipline was still more "counseling-oriented and less fre- quently meted out" than in other private employ- ment situations. 31 Here, it is undisputed that the Respondent discharges clients for serious miscon- duct, and there is also evidence that it has threat- ened clients with termination for repeated absences. Moreover, the personnel manual lists other offenses for which discipline may be imposed. Finally, we fmd this case distinguishable from Goodwill Industries of Southern California, 231 NLRB 536 (1977), where the evidence clearly showed that the employer maintained a rehabilita- tive relationship with its clients. The employer des- ignated 50 percent of its job openings for transi- tional short-term employment, and it employed a full-time job placement specialist. Contrary to the Respondent's practice of not retaining trainees who do not produce adequately, the employer in Good- will was more likely to hire an applicant the more severe his impairment. The employer also permit- ted clients to work at their own pace rather than under a production standard, and it provided coun- seling and other social services. We fmd that these distinctions between the cases outweigh the similar- 29 Id. at 573. 29 672 F.2d at 570. 21 696 F.2d at 405. 1218 DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD ities, such as a uniform wage, some common bene- fits, and the rare use of the disciplinary dis- charge. 32 In view of the foregoing factual circumstances, we find that the clients' working conditions are "in dominant measure" typical of private sector work- ing conditions and constitute "the normal and usual grist for the mill of collective bargaining." 33 We therefore find that the Respondent's clients are em- ployees within the meaning of Section 2(3) of the Act. II. THE UNFAIR LABOR PRACTICE PROCEEDING On 20 April 1981 34 the Union launched an orga- nizing campaign. The Union obtained authorization cards from 44 of the approximately 54 unit employ- ees, acquired majority status on 27 April, and re- quested recognition as the employees' collective- bargaining representative on 30 April. On 10 July the Union lost a Board-conducted election by a vote of 28 to 24. The judge found that the Respondent engaged in numerous violations of Section 8(a)(1), (3), and (5) through the conduct of Executive Vice President Day, Vice President and Board Member Brown, General Manager Avants, the Respondent's attor- ney, Philip Lyon," its employee-agent, Ruther- ford, and Supervisors Rainey, Hatcher, Post, and Bartley. The judge also recommended the issuance of a bargaining order pursuant to NLRB v. Gissel Packing Co., 395 U.S. 575 (1969). We agree with the judge's findings and his recommended remedy, as explained below. 32 This case is also clearly distinguishable from Key Opportunitiea Inc., 265 NLRB 1371 (1982), where the Board found that the employer's cli- ents were not statutory employees. Most of the employer's clients suf- fered from mental and emotional handicaps and, unlike the Respondent, the employer provided counseling on such issues as personal grooming, hygiene, and appropriate behavior. Contrary to the Respondenes concern with productivity, the employer took on a client based not on his antici- pated productivity but on whether he could benefit from the program. Some clients produced at a rate of only 5 percent of nonhandicapped workers. The record also showed that the employer's concern for its products was clearly subordinated to its concern for its clients' welfare. These differences far outweigh the evidence that the employer also oper- ated at a loss and, Unlike the Respondent, paid wages which varied with productivity. 33 NLRB v. Lighthouse for the Blind of Houston, supra, 696 F.2d at 406. 34 Unless otherwise specified, all dates refer to 1981. 35 Lyon did not testify because he was ill at the time of the hearing. We agree with the judge's denial of his attorney's motions to intervene and hold the record open to permit Lyon to testify. Lyon is not a party, and his attorney did not make the motions until just prior to the close of the hearing, even though Lyon had become ill before the hearing and had known that the complaint placed his conduct in issue. The Respond- ent was well aware of Lyon's illness, but it neither made a motion of its own nor joined Lyon's motion at the hearing. The Respondent later joined Lyon's motion for reconsideration, which the judge also denied, but that motion was not filed until after briefs had been submitted to the judge. Because we agree with the judge's denial of Lyon's motions, we do not rely on the judge's statement that he would find Lyon's conduct unlawful even if Lyon were to testify and credibly deny all the allegations. 1. We agree with the judge for the reasons below that the Respondent's vice president and board member, Charles Brown, violated Section 8(a)(1) by threatening employees with plant clo- sure. As the judge found, a newspaper article on 11 June quoted Brown as having stated in an inter- view that the issue in the election campaign was "whether we allow the Union to shut down the Lighthouse or not." Four employees testified that the article was read to them, and another testified that he heard the article being read over the radio. It is undisputed that Brown never sought a retrac- tion or made a statement to employees disavowing the article. Brown's statement did not attribute the closing of the plant to economic difficulties resulting from unionization or to other "objective facts." See NLRB v. Gissel Packing Co., supra, 395 U.S. 575, 618. Rather, when reasonably interpreted, his state- ment threatened that the mere presence of the Union would trigger plant closure, and that the re- sponsibility for the closure would be the Union's. In these circumstances we think it clear that Brown's statement violated Section 8(a)(1). We also agree with the judge for the reasons below that the Respondent's executive vice presi- dent, Day, threatened employees with plant closure in violation of Section 8(a)(1). On 2 July Day delivered a speech to an assembly of all unit employees. According to the judge's findings, Day stated that "after the Union came into three lighthouses" in California, "there were strikes" and "all three lighthouses closed up tight as a jug and never reopened." 36 We find that Day 36 The judge heavily relied on and impliedly credited the testimony of numerous employees in making this finding. However, none of the em- ployees either confirmed or denied that Day included the phrase "there were strikes" in his statement. That phrase is found in what purports to be a written text of Day's speech, which the Respondent urges the Board to accept as accurate. The text states, inter alia, "[I]n California, after the Union came in to three lighthouses there were strikes and all three light- houses closed up tight as a jug and they have never reopened?' Like the judge, we analyze the statement by assuming that Day included the phrase "there were strikes," and to this extent we give the Respondent the benefit of the doubt However, the judge did not rely on the remainder of the written text, and under the circumstances we find that it is not reliable evidence of what Day said. Day did not testify and thus did not confirm that be read the text with no deviation. In any event, as shown by the testimony of employees Miller and Lendermon, which testimony the judge impliedly credited, Day departed from the text and violated Sec. 8(aX1) by stating that he would refuse to negotiate with the Union. Moreover, according to the testimony of sighted employee Campbell, Day "spoke freely" in- stead of reading from the text Although Avants testified that Day read from the text, there is no evidence that Avants was involved in the prep- aration of the speech, and he had only a vague and undetailed recollec- tion of what Day said. One sighted employee testified that Day read from the text, but she misquoted him as having stated explicitly that the Respondent would close up "tight as a jug." In these circumstances we agree vvith the judge that the employees' testimony, and not the text, is the more reliable evidence of what Day said. ARKANSAS LIGHTHOUSE FOR THE BLIND 1219 conveyed the message that selecting union repre- sentation would result in a strike, and that in re- sponse to the strike the Respondent would close the facility for antiunion reasons. First, Day's statement was not mitigated by as- surances that strikes are not inevitable or that the Respondent would bargain in good faith if employ- ees selected union representation. On the contrary, the judge found that at another point in his speech Day unlawfully threatened employees with the fu- tility of unionization by stating flatly that he would refuse to bargain with the Union, 37 conduct which employees reasonably would perceive as designed to provoke a strike." Thus, by stating that strikes had followed unionization at the California facili- ties, although simultaneously threatening to engage in conduct likely to provoke a strike, Day essential- ly told employees that they could expect a strike if they selected union representation. Compare San- gamo Weston Inc., 273 NLRB 256, 256-257 (1984) (employer lawfully discussed union's previous strikes and their adverse consequences, where the employer "frankly admitted" that it "did not know whether the Union would strike at the [employer's] plant," and where the employer specifically reas- sured employees it would bargain in good faith if the union won the election); Agri-International Inc., 271 NLRB 925, 926 (1984) (employer's official law- fully described union's strike history, where an "in- tegral part" of his speech was an assurance that "strikes are by no means inevitable" and that the employer was willing "to bargain in good faith with the Union"). Next, by stating that the California facilities had "closed up tight as a jug" following strikes, Day conveyed the message that when the expected strike occurs, the closing of the plant is soon to follow. Significantly, Day did not state that the closure which follows a strike is attributable to economic difficulties resulting from the strike. On the contrary, Day provided no reason other than the strike itself to explain the closure, although he simultaneously expressed animus by threatening that union representation would be futile. Thus, as reasonably perceived in light of this accompanying threat, Brown's previous threat, and the Respond- ent's other expressions of animus, Day's statement indicated that following the expected strike the Re- spondent's facility, like others before it, would be closed in reprisal for union activity. Compare San- gamo Weston Inc., supra, 273 NLRB at 256-257 (an employer's statement that a strike had resulted in a 37 The judge also found that Day unlawfully stated in the same speech that he would fight the Union for years. an See Neo-Life Co. of America, 273 NLRB 72 (1984). See also Kona 60 Minute Photo, 277 NLRB 867, 868 (1985). "loss of government contracts" was lawful, because the statement presented "reasons other than union- ization or strikes . . . to explain the loss of jobs"); Agri-International Inc., supra, 271 NLRB at 926 (employer stated that a strike "could well kill this plant" because the employer's only customer might then turn elsewhere for a more reliable source of supply). Given all the circumstances, we agree with the judge that Day violated Section 8(a)(1) by threat- ening all the employees with plant closure. 2. The judge found that the Respondent violated Section 8(a)(3) and (1) by withholding a regularly scheduled wage increase after the organizing cam- paign began, and that it violated Section 8(a)(1) by granting a wage increase shortly after the election. We agree with the judge's conclusions, but we do not adopt his rationale. Rather, we find that the Respondent's conduct was motivated by a desire to discourage union activity.39 Specifically, we find that in April the Respond- ent withheld the wage increase in order to use it as leverage in the election campaign by holding it out as a benefit to be granted if the Union were defeat- ed. We also find that the Respondent granted the wage increase after the election as a reward for the Union's defeat. The evidence establishes a strong prima facie case that the Respondent was unlawfully motivat- ed. First, the record clearly shows that the increase withheld in April was the same increase granted in July. Avants testified that not long before the union campaign began he and Day had concluded that a scheduled increase was already "past due."4° However, according to Avants, when the organiz- ing campaign began on 20 April he and Day decid.., ed to withhold the increase at that time. Avants further testified that on 13 July, 3 days after the election, the Respondent granted the same increase that had been withheld in April. The increase to- taled 65 cents per hour and raised the employees' wages from $3.35 to $4 per hour. The record also shows that during the election campaign the Respondent repeatedly promised em- ployees a 65-cent raise if the Union were defeated. 39 Because the complaint, as amended at the hearing, alleges that the Respondent's withholding of a wage increase violated Sec. 8(aX3), we shall analyze this issue under Wright Line, 251 NLRB 1083, 1089 (1980), enfd. on other grounds 662 F.2d 899 (1st Cir. 1981), cert. denied 455 U.S. 989 (1982). Although the complaint alleged that the postelection wage in- crease violated only Sec. 8(aX1), we shall also analyze this allegation under Wright Line because, as shown below, the withholding and grant- ing of the increase were part of the same scheme. 49 Since at least 1976 the Respondent had granted wage increases twice a year, the first in the early part of the year and the second in the middle of the year. It was the first raise m 1981 that was "past due," ac- cording to Avants. The record does not disclose what action the Re- spondent took concerning the second increase. 1220 DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD As the judge found, on 20 June, Day violated Sec- tion 8(a)(1) by promising employee Koone that em- ployees would "definitely" receive a 65-cent raise if the Union did not win the election. In a conver- sation with employee Partridge between 6 and 10 July, Supervisor Rainey unlawfully stated that Day had promised the largest pay increase in the Re- spondent's history if the Union were defeated. Lyon unlawfully promised employee Rutherford on the day of the election that the employees would receive a 65-cent raise if the Union lost." On the previous day, Lyon unlawfully had told Rutherford and Partridge that the Respondent was offering $4 per hour. Lyon also violated Section 8(a)(1) on 6 July by telling a group of employees that if the Union were really interested in their welfare, it would withdraw from the election if the Respondent were to grant a wage increase to $4 per hour. In addition, Avants unlawfully promised employee Slayden on 8 July that the employees would receive pay raises. Thus, the amount that the Respondent unlawful- ly promised was the amount it had withheld in April and the amount that it ultimately granted in July. The evidence therefore establishes a strong prima facie case that the Respondent withheld the increase to use it as leverage and later granted it as a reward for defeating the Union. Avants testified that the Respondent simply post- poned the increase on the advice of its counsel, Lyon, in order to avoid the appearance of interfer- ing with the election. Even if we assume that the Respondent received advice from counsel, we find that its decision was not motivated by that advice or by a desire to avoid election interference. Avants' testimony that the Respondent relied on such advice is far outweighed by the extensive evi- dence that its decision was governed by its union animus. In particular, the officials involved in the decision and the attorney who allegedly gave the advice repeatedly told employees that the increase was contingent on the Union's defeat.42 We therefore fmd that the Respondent has not rebutted the General Counsel's prima facie case, and we conclude that the Respondent's conduct violated the Act. 3. As noted above, although the Union had ob- tained authorization cards from a clear majority of employees by the time of its request for recognition 41 In the same conversation Lyon also promised that the employees would receive a sick leave plan and perhaps a retirement plan. 43 We are not discrediting Avants' testimony that the Repondent re- ceived advice from Lyon. Rather, we simply find that the advice "fur- nished the excuse rather than the reason" for the withholding of the in- crease. NLRB v. Thor Power Tool Co,, 351 F.2d 584, 587 (7th Cir. 1965) In these circumstances, we need not reach the question whether the Respondent would have violated the Act if m fact it had postponed the increase on the advice of counsel. on 30 April, it then lost the election on 10 July. The judge found, however, that the Respondent's unlawful conduct made "the conduct of a fair rerun election impossible." Consequently, the judge recommended that the Respondent be ordered to bargain with the Union pursuant to the principles of NLRB v. Gissel Packing Co., 395 U.S. 575 (1969). We agree with the judge that a bargaining order is appropriate. In Gissel the Supreme Court held that a bargaining order is appropriate where a union had at one time enjoyed majority support and where the employer had engaged in miscon- duct having "the tendency to undermine majority strength and impede the election processes." Id. at 614. The Court stated that in determining whether to use this remedy the Board may properly consid- er "the extensiveness of an employer's unfair labor practices in terms of their past effect on election conditions and the likelihood of their recurrence in the future." Id. at 614-615. The Court further stated that a bargaining order should issue where the Board fmds that "the possibility of erasing the effects of past practices and of ensuring a fair elec- tion (or a fair rerun) by the use of traditional reme- dies, though present, is slight and that employee sentiment once expressed through cards would, on balance, be better protected by a bargaining order." Id. The extensiveness of the Respondent's unlawful conduct, occurring both before and after the elec- tion, brings this case under the Gissel umbrella. As noted above, Brown and Day threatened employ- ees with plant closure, and the Respondent with- held, frequently promised, and ultimately granted a 65-cent wage increase. As the judge also found, on 2 July, Day threatened employees with the futility of unionization by stating both that the Respondent would not negotiate and that it would fight the Union for years. On 6 July Lyon also told groups of employees that he would sit down at the bar- gaining table but not negotiate, and that he would tight the Union to the Supreme Court. 43 On the same day, Lyon told other employees that the Re- spondent would withhold union dues from pay- checks while simultaneously , refusing to bargain. In addition, the Respondent widely (and unlaw- fully) solicited revocations of union authorization cards. Avants testified that the Respondent typed, duplicated, and paid for the mailing of employee letters of revocation to the Union. On 8 July Lyon told a group of employees that to prevent the Union from collecting dues they should obtain 43 See generally Histacount Corp., 278 NLRB 681, 689 (1986). Lyon's and Day's threats to fight through the courts were accompanied by ex- tensive violations of Sec. 8(aX1). ARKANSAS LIGHTHOUSE FOR THE BLIND 1221 these revocation letters from Avants. On the same day, immediately after employee Slayden signed revocation letters for himself and his wife, Avants promised him that there would be pay raises. Su- pervisor Hatcher also solicited revocations from two employees before the election, and after the election the Respondent authorized employee Rutherford, its agent, to solicit revocations at the plant and at the homes of laid-off employees.44 The Respondent also engaged in numerous other unlawful acts. With the Respondent's authorization, Rutherford conducted two employee polls shortly before the election and reported the results to Day. Day and Supervisor Bartley interrogated two em- ployees before the election, and after the election Supervisors Post and Rainey interrogated two other employees. Shortly before the election Lyon twice solicited employees to select another union." Soon after the election, Day rewarded Rutherford with the promise of a promotion and told another employee that the Respondent had lost a Government contract because of the Union. We find thg the Respondent's unlawful conduct both before and after the election created a lasting coercive impact not easily dissipated by traditional remedies. Thus, the Respondent's plant closure threats carried a long-term coercive impact, be- cause such threats constitute "one of the most potent instruments of employer interference with the right of employees to organize."46 In this case the coercion was exacerbated because the threats were delivered by two of the Respondent's highest officials, whose positions made it impossible to take the threats lightly.47 Further, by simultaneously promising a wage increase if the Union were de- feated, the Respondent conveyed the powerfully coercive message that employees would lose their livelihood for supporting the Union, but would re- ceive substantial benefits for rejecting it. " The Respondent encouraged, closely monitored, and extensively as- sisted employees in the execution of these revocations, while simulta- neously committing numerous other serious unfair labor practices. We think it clear that employees reasonably would "tend to feel peril in re- fraining" from revoking their cards, and the result here is therefore con- sistent with Mariposa Press, 273 NLRB 528, 529-530 (1984). In view of the unlawfol solicitation campaign, the revocations obtained by the Re- spondent do not cast doubt on the Union's majority status. Downtown Toyota, 276 NLRB 999 (1985). 45 See Einhorn Enterprises, 279 NLRB 576 (1986) (employer's agent unlawfully solicited employee to join one of two competing unions in the context of an accompanying plant closure threat). 45 Chemvet Laboratories v. NLRB, 497 F.2d 445, 448 (8th Cir. 1974). ee Thnftway Supermarket, 276 NLRB 1450, 1451 (1985), and cases cited therein eilfd. mem. 808 F.2d 835 (4th Cir. 1986). 47 Indeed, in finding a bargaining order warranted, we deem it signifi- cant that the Respondent's antiunion campaign was engineered by man- agement "from top to bottom," including its excecutive vice president, vice president and board member, general manager, four of its first-line supervisors, and its attorney. See Thriftway Supermarket, supra, 276 NLRB at 1451. Indeed, by granting the increase when the Union was defeated, the Respondent established that its word was credible. Thus, if a new election were held, employees who had once seen the Respond- ent carry out its promises would believe not only that additional benefits would flow from a second union defeat, but also that the Respondent would also carry out its threat to close the plant in the event of a union victory. 48 Such a credible threat would have a heightened coercive impact here, be- cause the employees' other job options are to some extent limited. As Avants conceded, employees who leave the Respondent often return because their attempts to work for other employers prove unsuccessful. It is also significant that the coercion pervaded the unit. Every employee was subjected to plant closure threats, promises of benefit, statements of futility, and the withholding and granting of bene- fits. In addition, the Respondent sought to identify and coerce union supporters by unlawfully polling all unit employees twice before the election and by massively soliciting revocations of union authoriza- tion cards.49 Further, we find it likely that the Respondent's misconduct would recur in a new election cam- paign. First, the widespread nature of the miscon- duct and the participation of management from top to bottom show that the Respondent is deeply committed to its antiunion position, a commitment from which it is not likely to retreat. Indeed, it is noteworthy that Avants, a major participant in the unlawful campaign, had been promoted to replace the retiring Day at the time of the unfair labor practice hearing. Avants' continued presence not only makes it likely that the misconduct will recur, but also makes it unlikely that the lingering coer- cion will be "softened" by Day's departure." In addition, we find it revealing that the Re- spondent's misconduct persisted even after the Union's defeat. Because the Union had already been defeated, such conduct could only have been designed to prevent a resurgence of union activity and to extinguish any remaining union support once and for all. Having once acted unlawfully to preclude a resurgence of union activity, the Re- 48 See Quality Aluminum Products, 278 NLRB 338 (1986), enfd. 813 F.2d 795 (6th Cir. 1987) (the employer demonstrated a "willingness to carry out its threats"); Tipton Electric Co„ 242 NLRB 202 (1979), enfd. 621 F.2d 890, 898-899 (8th Cir. 1980). See Thnftway Supermarket, supra, 276 NLRB at 1451-1452 (the em- ployer conducted a widespread campaign to identify union supporters and coercively dissuade them from their support). 5° See Thriftway Supermarket, supra, 276 NLRB at 1452 (an official's "continued presence" made it unlikely that the coercive impact would be "softened" by the departure of supervisors who had engaged in miscon- duct). 1222 DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD spondent is likely to renew its misconduct in a new campaign. We are not unmindful of the passage of time since the election. However, as the Board and the courts have often noted, the passage of time is "re- grettable" but is "not a sufficient basis for denying [a] bargaining order." 51 In view of the serious mis- conduct directed toward the entire unit, we are convinced that the coercive impact has not dissi- pated, and in any event we are convinced that the misconduct is likely to recur. To withhold a bar- gaining order in these circumstances "would, in effect, reward the Respondent for its own wrong- doing." 5 2 The Respondent has also filed posthearing mo- tions proffering evidence of work force turnover that it maintains should preclude the issuance of a Gissel bargaining order. 53 For the reasons set forth below, however, we find that, even assuming the accuracy of the Respondent's figures, they do not preclude issuance of a Gissel bargaining order here. Thus, to the extent that the Respondent seeks to submit further evidence or to reopen the record, the motions are denied because, on the basis of the proffer, it is clear that the evidence would make no difference in the result. The Respondent's first motion shows that in Jan- uary 1985 the work force had contracted to 40 em- ployees. Its second motion shows that by June 1985, following a business expansion, the work force had grown to 52 employees, close to the ap- proximately 54 employees in the unit at the time of the election. Of those 52 employees, a substantial majority of 31 were employed at the time of the election and were repeatedly exposed to serious misconduct. See Quality Aluminum Products, supra, 278 NLRB 338, 339 (bargaining order appropriate where a "majority" of the original employees re- mained in the unit, and a "substantial percentage" of those employees had been directly affected by unfair labor practices). In addition, other factors substantially diminish any importance of turnover in this case. Because employees who leave the Respondent often return after unsuccessful attempts to work for other em- ployers, turnover may alternately diminish and in- crease the percentage of original employees in the unit at any given time. In any event, we have 51 Quality Aluminum Products, 278 NLRB 338 (1986), enfd. 813 F.2d 795 (6th Cit. 1987). Accord: Exchange Bank v. NLRB, 732 F.2d 60, 63-64 (6th Cir. 1984); NLRB v. Pacific Southwest Airlines, 550 Fld 1148, 1152- 1153 (9th Cir. 1977); Dayton Auto Electric, 278 NLRB 551 (1986). 52 Kona 60 Minute Photo, 277 NLRB 867, 870 (1985). 53 The Respondent filed its motions on 7 January and 3 June 1985, and to each motion it attached an affidavit executed by Avants. On 22 Janu- ary and 21 June 1985, the General Counsel filed oppositions to the mo- tions, and on 24 January 1985 the Union filed a response joining the Gen- era! Counsel's position. found a likelihood that the misconduct will recur, which of course would expose new and old em- ployees alike to coercion. 54 Thus, we decline to place "undue emphasis" on employee turnover in this case. NLRB v. Dix isteel Buildings, Inc., 445 F.2d 1260, 1265 (8th Cir. 1971). We therefore agree with the judge that the possi- bility of erasing the coercive impact and ensuring a fair election through traditional remedies is slight, and that employee sentiment once expressed through authorization cards would, on balance, be better protected by a bargaining order. ORDER The National Labor Relations Board adopts the recommended Order of the administrative law judge as modified below and orders that the Re- spondent, Arkansas Lighthouse for the Blind, Little Rock, Arkansas, its officers, agents, sucessors, and assigns, shall take the action set forth in the Order as modified. 1. Add the following at the end of the Order as the final paragraph. "IT IS FURTHER ORDERED that the election in Case 26-RC-6388 be set aside and that the petition be dismissed." 2. Substitute the attached notice for that of the administrative law judge. CHAIRMAN DOTSON, dissenting. Contrary to my colleagues, I would not assert jurisdiction over the Respondent, a nonprofit chari- table corporation whose primary purpose is to re- habilitate and provide work for visually handi- capped individuals. As I have stated previously, I would follow the policy set forth in Ming Quong Children's Center, 210 NLRB 899 (1974). 1 Thus, I would not assert jurisdiction over a nonprofit char- itable corporation like the Respondent in the ab- sence of evidence that it belongs to a class of insti- tutions having a substantial impact on interstate commerce. This record contains no evidence that the Respondent belongs to such a class of institu- tions, and I would therefore find it appropriate to apply Ming Quong. In addition, although I need not reach the issue, I would also find that the Respondent's objective is rehabilitation and that therefore its clients are not employees within the meaning of Section 2(3) of the Act. 54 The Respondent's motions contend that labor relations have "vastly improved" in view of wage increases from $3.35 to $41.75 per hour. How- ever, we note that these increases clearly include the unlawful postelec- tion wage increase from $3.35 to $4 per hour. See my dissenting opinions in Hudelson Baptist Childreits Home, 276 NLRB 126 (1985); Salvation Army of Massachusetts, 271 NLRB 195 (1984); Alan Short Center, 267 NLRB 886, 889 (1983). ARKANSAS LIGHTHOUSE FOR THE BLIND 1223 The facts are more fully explained in the major- ity's opinion. Contrary to the majority's finding, those facts do not show that the Respondent at- taches great significance to productivity. Instead of imposing rigid production quotas on its clients, the Respondent applies only a flexible production "goal" which, within bounds, makes allowances for the capacity of various individuals to produce. In addition, in working with its clients, the Respond- ent merely uses relatively mild verbal admonitions and infrequent disciplinary actions which do not rise nearly to the level typical of private industry. In my view, neither this method of encouraging its clients nor the requirement that goods meet Gov- ernment specifications is inconsistent with a reha- bilitative object. This conclusion is underscored by the Respond- ent's payment of a uniform wage. Wages geared to productivity and tenure are a hallmark characteris- tic of private employment and a means by which employers reward work performance. The absence of such a policy here, which is given insufficient weight by the majority, shows that the Respond- ent's relationship with its clients is not governed by economic considerations.2 Further, the Respondent provides work for cli- ents with an eye toward placing them in private, competitive industry. Indeed, Executive Vice President Day testified that placement is the Re- spondent's goal, and as the majority concedes a few clients have moved on to other positions each year. The Respondent's rehabilitative object is not undermined by the mere fact that its efforts have not produced spectacular success, or that some measures may be taken pursuant to the require- ments of the Department of Labor. In this connec- tion, I see little significance in the fact that clients are not forced to leave even if they are capable of employment elsewhere. That clients may exercise a choice to remain does not show that placement was not the Respondent's object in training them Nor do I find it determinative that the Respond- ent does not provide counseling or other types of social services. The Respondent simply has chosen to provide rehabilitation for its clients by emphasiz- ing the development of work skills. The mere fact that the Respondent does not provide all possible forms of rehabilitation does not show that its rela- tionship with its clients is governed by economic considerations. The clients' other working conditions do not warrant a different conclusion. Discipline is not meted out at any level close to what is typical in 2 See Goodwill Industries of Southern California, 231 NLRB 536, 537 (1977), where a uniform wage was a factor m the Board's conclusion that the employer's clients were not statutory employees. private industry, and discharge is reserved for only the most serious misconduct such as acts of vio- lence. Thus, the Respondent merely takes the mini- mal action necessary to maintain order and efficien- cy in its facility, a policy completely consistent with a rehabilitative object. Finally, the Respond- ent does possess some of the characteristics of the typical private sector employer, such as its require- ments that clients work a full workweek and punch a timeclock, and its provision of insurance benefits, paid holidays and vacations, and premium pay for overtime work. Surely, however, this limited evi- dence does not show that the Respondent is a typi- cally industrial employer, and does not outweigh the evidence that the Respondent's overriding con- cern is with the welfare of its clients and not with the manufacturing of goods for a profit. I would not have the Board intrude into the Re- spondent's program and jeopardize its rehabilitative process. In sum, I would not assert jurisdiction over the Respondent and, although I need not reach the issue, I would not find that its clients are employees within the meaning of Section 2(3) of the Act. 3 In view of my position, I find it unneces- sary to address the unfair labor practice issues and the majority's rationale for the imposition of a bar- gaining order.4 3 To the extent that this case is controlled by the Board's decisions in Lighthouse for the Blind of Houston, 244 NLRB 1144 (1979), and Cincin- nati Assn. for the Blind, 235 NLRB 1448 (1978), I would find that the Board incorrectly decided those cases. 4 Because the Respondent's overriding concern is with the welfare of its clients, collective bargaining would only damage the rehabilitative process. Goodwill Industries of Southern California, 231 NLRB 536, 537 (1977). Therefore, under no circumstances would I issue a bargaining order. APPENDIX NOTICE TO EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government The National Labor Relations Board has found that we violated the National Labor Relations Act and has ordered us to post and abide by this notice. WE WILL NOT threaten employees that we close the plant if they engaged in union activities or select the Union to represent them. WE WILL NOT tell employees that it would be futile for them to select the Union as their bargain- ing representative. WE WILL NOT promise wage increases, increased benefits, or promotions as a reward to employees if they reject the Union. 1224 DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD WE WILL NOT threaten employees with a loss of work because they engage in union activity. WE WILL NOT ask employees any questions about their union activity or the union activities of their coworkers. WE WILL NOT threaten employees that we will affect their jobs or salaries if they refuse to ask the Union to return the card they signed. WE WILL NOT offer employees increased benefits if they ask the Union for waivers or if they ask the Union to withdraw its petition. WE WILL NOT tell employees to request the Union to withdraw from an election process. WE WILL NOT ask employees to select a union other than the Teamsters Union. WE WILL NOT tell employees that we are going to withhold union dues while we refuse to bargain with the Union. WE WILL NOT withhold regularly scheduled pay raises as a penalty because employees engaged in union activity. WE WILL NOT in any other manner interfere with, restrain, or coerce employees in the exercise of their rights guaranteed them by Section 7 of the National Labor Relations Act. WE WILL recognize and bargain collectively with the Union, as the exclusive representative of the employees found herein to constitute an appro- priate unit, and if and understanding is reached, embody it in a written signed contract. The bar- gaining unit is: All production and maintenance employees, in- cluding inspectors, employed by the employer at its Little Rock, Arkansas, facility, excluding all other employees including office clerical employees, guards, and supervisors as defined in the Act. WE WILL make the unit employees whole, with interest, by paying them backpay of 65 cents per hour for each hour worked by each employee from April 20, 1981, to July 13, 1981. ARKANSAS LIGHTHOUSE FOR THE BLIND Jack R. Berger, Esq., for the General Counsel. Gerland P. Patten, Esq., for the Respondent. Melva Harmon, Esq., for the Charging Party. Bert N Bisgyer, Esq., for The National Federation of the Blind, Party in Interest. DECISION STATEMENT OF THE CASE BRUCE C. NASDOR, Administrative Law Judge. This case was tried at Little Rock, Arkansas, on November 30 and December 1, 1982. On July 10, 1981, 1 an election was held with the results that 24 votes were cast for the Union and 28 against. The Union filed timely objections to Respondent's conduct and later filed unfair labor prac- tice charges tracking the objections and alleging viola- tions of Section 8(a)(1) and (5) of the Act. Subsequently at the hearing, counsel for the General Counsel amended the complaint to include an allegation that Section 8(a)(3) of the Act was also violated. Two additional 8(aX1) allegations were amended into the complaint. Both the objections and the unfair labor practice allega- tions were consolidated for hearing. The complaint con- tains various and sundry allegations involving Section 8(a)(1) of the Act including interrogations, threats, and the solicitation of employees to revoke their union au- thorization cards. On the entire record, including my observation of the demeanor of the witnesses, and after due consideration of the briefs, I make the following FINDINGS OF FACT I. JURISDICTION The Respondent is, and has been at all times material herein, a corporation located at Little Rock, Arkansas, where it has been engaged in the manufacture of steno- graphic notebooks, pillowcases, mattress covers, individ- ual gun belts and the suspension assembly for steel hel- mets. Annually, Respondent, in the course and conduct of its business oeprations sold and shipped from its Little Rock, Arkansas facility products, goods, and materials valued in excess of $50,000 directly to points located out- side the State of Arkansas. During the same period Re- spondent in the course and conduct of its business oper- ations purchased and received at its Little Rock, Arkan- sas facility products, goods, and materials valued in excess of $50,000 directly from points located outside the State of Arkansas. The Respondent is an employer engaged in commerce within the meaning of Section 2(2), (6) and (7) of the Act. II. THE LABOR ORGANIZATION At all times material herein, Chauffeurs, Teamsters, and Helpers Local Union No. 878, affiliated with the International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, the Union, is a labor organization within the meaning of Section 2(5) of the Act. III. THE ALLEGED UNFAIR LABOR PRACTICES Respondent operates a facility in Little Rock, Arkan- sas, manufacturing stenographic notebooks, pillowcases, mattress covers, gun belts, and helmet liners. It derives most of its business from Government agencies, such as the General Services Administration and the Defense Logistics Agency. Respondent's employees are partially sighted and nonsighted. 1 All dates are in 1981, unless otherwise specified. ARKANSAS LIGHTHOUSE FOR THE BLIND 1225 About April 20, five employees met at the union hall in Little Rock, with Alfred Pickering and Ron Heath, two union officials to discuss organizing a union at Re- spondent's facility. The five employees signed union au- thorization cards and were given blank cards to hand out to any of their coworkers who were desirous of joining the Union. On April 30, the Union requested recognition. On May 4, the Union mailed the petition in Case 26- RC-6388 to the Regional Office with 43 executed union authorization cards. Subsequently, on May 11, 1 addi- tional card was signed making a total of 44 authorization cards. On August 5, 1982, the Board affirmed the Regional Director's findings with respect to the "clients" status as employees within the meaning of the Act. Because of the multitude of allegations contained within the complaint, and for purposes of clarity and structure, I have set out the facts keyed to the order of the paragraphs of the complaint beginning with para- graph 7. On June 11, a statement attributed to Charles A. Brown, vice president of Respondent, and executive committee and board member, appeared in the Little Rock, Arkansas newspaper, the Arkansas Gazette stating in Brown's words that the issue was "whether we allow the Union to shut down the Lighthouse or not." Em- ployees testified that they were aware of Brown's state- ment by virtue of having had the article read to them, or reading the article themselves. One employee testified that the article had been read over an FM radio station. Brown, although admitting that he made the statement, testified that it was out of context. The newspaper re- porter also testified and her testimony was that neither Brown nor the Respondent ever sought a retraction of the statement or disavowed same. About July 2, Billy M. Day, executive vice president of Respondent, made a speech to all the employees. Sev- eral of the employees testified giving varying dates of this speech but many speeches were given prior to the election so some confusion is understandable. Day stated, according to the testimony of many employees, that in California after the Union came into three lighthouses there were strikes and "all three lighthouses closed up tight as a jug and never reopened." Employees Jean Miller and Donna Reiser testified that Day also stated that the Lighthouse would fight the Union even if it took 3 to 10 years. Two other employees testified that Day stated as the time period 1 to 3 years. Other em- ployees testified that during the same speech Day stated that the Lighthouse would not negotiate with the Team- sters' Union. Employee Carrol Mathews and other employees testi- fied that on July 13 (the first workday after the election) Day promised and granted the employees a 65-cent-an- hour raise to be effective immediately. According to the testimony Day stated that the raise might be premature but he did not think that Teamsters representatives would continue to try to get into the Lighthouse. Re- spondent takes the position that raises had been periodi- cally made from 1976, twice a year, early in the year and about the middle of the year. There was no raise early in 1981. Respondent contends that in view of the fact the election was scheduled for July 10, deferring the raise to a day immediately after that date was not improper. Clint Rutherford, testified that he campaigned against the Union and participated in a head count with Day as to who would vote for or against the Union. He testified further, that during the week of July 13, Day told him while he was in Day's office that he was going to be promoted to a supervisor of a new department. Respond- ent contends that an opening appeared imminent and Day informed Rutherford of this because Rutherford had been an excellent worker and had been recommended to Day as deserving of a promotion. During a telephone conversation in July, employee Lois Owen, who was on layoff status, was told by Day that "Washington" was getting tired of the Union so Re- spondent had no contract (i.e., no work). The Defense Logistics Agency and GSA grant con- tracts to the National Industry for the Blind, which in turn subcontracts to the Respondent. These agencies are located in Washington, D.C. Testimony by Marilyn Koone reflects that on June 20, Day called her into his office and engaged her in a dis- cussion about going to piece rate. Thereafter, in the same discussion, Day asked her how her two sisters were going to vote in the union election. During this same conversation Day stated that if the Union did not go through that the employees would definitely get a 65- cent raise. Day was not called as a witness to testify in this case. Norman Slayden, an employee, testified that on July 8, at the request of his supervisor Melvin Rainey, he went to the office of Respondent's executive vice president, James Avants. Slayden told Avants that he wanted to have his card (union authorization card) revoked. Avants provided him with a form and Slayden put his X mark on it. Avants then asked Slayden if he wanted to get his wife's card revoked, and Slayden, agreeing to this re- quest, signed a revocation on behalf of his wife, although he and his wife had not discussed his authority to exe- cute her revocation, Avants then promised Slayden that there would be pay raises although he did not know how much. Avants denied these allegations but admitted that the revocation letter had been typed by a secretary in the office, copies duplicated on an office machine, and further that the Respondent provided envelopes and stamps and actually mailed the letters. Avants witnessed Slayden's revocations. Charles Ledbetter testified that he was instructed by his supervisor, Eldon Bartley, to go to Avants' office. Ledbetter followed his supervisor's instructions and spoke with Avants telling him he had no intention of re- voking his authorization card. Both Ledbetter and Avants testified that he, Avants, did not solicit a revoca- tion of Ledbetter's card. John Mathews testified that on July 6, Respondent's paper department employees were called to a meeting in the lunchroom. Respondent's attorney, Philip Lyon, pre- sided at this meeting. After playing a tape, relating to a union organizational campaign, Lyon told the employees that if the Union was really interested in their welfare it would "drop" or withdraw from the election if a pay 1226 DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD raise of $4 an hour was granted. Mathews and other em- ployees also testified that Lyon told them that if the Teamsters, with Heath as their agent, would waive ob- jections to the election then the Respondent would tell the employees what it was willing to offer them by way of benefits. At this juncture, according to Rutherford, he, Rutherford, asked if he could call Heath to see if the Teamsters would agree to the waiver and Lyon told him to go ahead and do that. This testimony stands unrebut- ted. Lyon was not called to testify as a witness in this case. Again on July 6, later in the day, Lyon spoke to the employees in the belt and helmet liner department. Lyon is alleged to have stated that earlier he did not have the authority to state what the Respondent would offer, but that he now had this authority if employee Rutherford was successful in getting the union to "back off." Other employees stated that Lyon told them Respondent would offer $4 an hour if the Union would back off. It is noted that Respondent granted a raise bringing their hourly total to $4 after the election. The unrebutted testimony of Pamela Barnes reflects that Lyon told all of the Lighthouse employees on July 6, that they should "call off the Union." Employees testified that Lyon held other meetings on July 6, where he told employees that he would sit down at the bargaining table and listen to the Union if it won the election, but Respondent would not negotiate. At an- other meeting Lyon is alleged to have repeated the state- ment that as a representative for Respondent, he would go to, or sit down, at the bargaining table, but he would not negotiate with the Union. Record testimony reflects that on July 7 or 8, Lyon stated to employees that he would help get just about any other union except this particular Teamsters Local and that he mentioned the names of two or three other unions perhaps the Operating Engineers or the Machin- ists. Apparently this was a question-and-answer session. Testimony also reflects that around the same period of time, perhaps on July 6, Lyon stated that if the employ- ees had to have a union they should try to pick a better one than the Teamsters, i.e., why not get a good union. Employees testified that Lyon told them he did not see how the Union could do them any good because if the Union won the election the employees would be mem- bers, and would have to pay dues before they got a con- tract with the Respondent. Lyon also stated that the Re- spondent intended to fight the Union all the way to the Supreme Court even if it took up to 10 years. Further- more, according to the testimony of employees, Lyon stated that the dues-checkoff card authorized that dues be checked off after the election. The union representa- tive, Heath, testified that due to Lyon's comments, he was put in a position where he had to guarantee that the Teamsters would not collect dues until after a contract was signed. Employees testified that on July 8, Lyon stated to them that if they did not want the Union to get dues from their checks they would have to send a letter to the Teamsters asking that their cards be revoked. Moreover, according to the testimony, Lyon stated they could get letters of revocation in the office of Avants. An admitted supervisor, Rainey, testified that either Avants or Lyon announced to employees that if they wanted to revoke their cards they could go to Avants' office. A line of em- ployees formed outside his office. Rutherford testified that he met with Lyon on July 9, in the breakroom. Rutherford told Lyon that the Re- spondent and the Union looked equal in the upcoming election, and Lyon asked if he thought the Teamsters would withdraw from the election. Rutherford replied that he did not know but he would find out by calling Representative Heath. After Heath advised Rutherford that the Union would not withdraw, Rutherford report- ed this back to Lyon. On July 9, employees Rutherford and Partridge met with Lyon in the lunchroom. Rutherford testified that he and Partridge told Lyon it would be easier for the em- ployees to make a decision about the election if they knew what the Respondent was offering. Lyon allegedly replied that Rutherford "had mentioned the amount in an earlier meeting—remember it started with an F." Then Partridge responded, "Five an hour." Lyon's response was, "No, one below that" According to Partridge Rutherford said to Lyon the time that Lyon told Ruther- ford about $4 an hour and Lyon responded, "Yes, keep that in mind." Rutherford also testified that on July 10 in a telephone conversation while he was in Avants' office Lyon told him that if the Respondent won the election the employ- ees would receive a 65-cent-an-hour raise and after the results of the election were certified they would also re- ceive a sick leave plan and maybe a retirement plan. Rutherford and Partridge testified corroborating each other with respect to a meeting held on July 13 in the lunchroom. According to their testimony, Lyon and Day stated that Respondent was giving them a raise immedi- ately, effective 6:45 that morning. Furthermore, Re- spondent was going to revert back to 1 week pay periods instead of 2. Lyon continued, that they (Respondent), were granting the raises at that time, because they heard that the Teamsters were not going to file objections to the election. Either Lyon or Day also stated that when the election results were certified they would see what else they could do. Partridge also testified that between July 6 and 10, he questioned Rainey, a supervisor, as to what would happen if the employees voted the Union down. Some- time prior, Rainey advised the employees that if they had any questions he would fmd out the answers. Rainey left the area and returned in about 5 minutes and told Partridge that Day said the employees would get the largest increase in Lighthouse history. Rainey denied consulting with Day about raises, and further denied that he promised employees raises. Respondent in its brief contends that Rainey was a working supervisor in the belt department and had no authority to promise any- body anything. Respondent's answer admits supervisory status. Slayden testified with regard to a conversation he had with his supervisor Rainey, at his work station, on July 7. According to Slayden, Rainey approached him and stated that walking the picket line and getting $25 a ARKANSAS LIGHTHOUSE FOR THE BLIND 1227 week could be pretty tough. Then, according to Slayden, Rainey told him that he could go to Avants' office and revoke the union authorization card. Slayden refused. The next day Rainey asked him if he had been to Avants" office, and he advised Rainey that he had not. As discussed earlier, 30 to 45 minutes later Slayden went to Manta' office and told Avants he wanted to have his card revoked. Avants supplied the form to him and he marked it with his X. Avants allegedly then asked Slay- den if he wanted to revoke his wife's card and Slayden answered affirmatively. He then signed a revocation for his wife's union authorization card, without her author- ity. Rainey testified that Slayden was not even in his de- partment and that he had no such conversation with Slayden. Miller, an employee at the Lighthouse, testified that on July 18, Rainey encouraged him to revoke his union au- thorization card mentioning the name of a coworker who had revoked her card. Rainey denied the allegation. Siayden testified that on July 14 while he was in the "smoker," Rainey came in and asked him if he could ask a personal question, to which Slayden replied, "Well, if it's not too personal." Rainey then asked him how he voted to which he responded, "Yes." Rainey then stated that Day had given the employees a pretty good pay raise and he was thinking about getting a sick leave policy for the employees, something the employees never had. Rainey made a general denial of any interrogation or promises. Ledbetter, an employee, testified that on July 8, Hatcher, a supervisor, approached him on the loading dock. She began the conversation by reviewing how well Day treated the employees, Ledbetter in particular. Ledbetter responded that if she wanted him to get his union card back, he would do it at his own time and convenience. He testified that he had heard rumors that supervisors were encouraging employees to revoke their cards. Hatcher volunteered to accompany him to get his card back. Hatcher denied any solicitation. Gideon, an employee of 34 years' duration, testified to a conversation with Hatcher 1 or 2 days prior to the election. She advised him that he could receive the same benefits without paying union dues. Although his testi- mony rambled and was somewhat vague, it is clear that she volunteered to accompany him to Avants' office "to have it [the Union] stopped." After talking to Hatcher, Gideon talked to Rainey. Rainey allegedly stated "that the place would close up the next week—because that Day was going to—Day was going—he said that Mr. Avants and them would close the plant because Mr. Day—because Mr. Day—was calling the shots and Mr. Avants would have to do what he says." Gideon execut- ed a revocation afer his conversation with Rainey and Hatcher. Employee Jerry Vinson, testified that prior to the elec- tion his supervisor Eldon Bartley 2 came up to him in the work area and asked him how he was going to vote. Vinson told him that he planned to vote "no." Bartley denied the alleged interrogation. Reiser, an employee, testified that after the election, her supervisor, Post, told her she was curious and asked her which way she would vote if she was to vote again. Reiser did not respond. Post was not called as a witness to testify. Rutherford, a former employee who initially supported the Union, testified that when his allegiance changed, he went to Day's office and offered to attempt to persuade employees to vote against the Union. Day accepted his offer and replaced Rutherford with another employee to run his machine. Rutherford then visited each depart- ment, during working hours, conducting a poll of em- ployees and telling them how he was going to vote against the Union. Later, Rutherford returned to Day's office, where Day read the name of each employee from a list. After each name was read, Rutherford told Day how he or she would vote. Rutherford conducted an- other poll and repeated the same process with Day only several hours before the election. The testimony of Ruth- erford, who is alleged to be an agent of Respondent, stands uncontradicted. Rutherford also testified that during the week of July 13, he was allowed to speak to employees of the differ- ent departments about revoking their union authorization cards. Later Rutherford told Day that he would visit the homes of laid-off employees. Day furnished Rutherford with a company truck and driver to go to the employees' homes on company time. As a result of these visitations, several more employees signed letters of revocation. Rutherford returned the signed revocations to Respond- ent who sent them to the National Labor Relations Board. Respondent argues in detail, that because the employ- ees are visually handicapped, it could legally aid them in revoking their union authorization cards. Amendment to Complaint Alleging 8(aX3) Violation in the Withholding of Pay Increases On direct examination, Avants, Respondent's executive vice president, testified that a scheduled April pay raise was withheld because of the Union's organizational ef- forts. On July 13, Respondent granted a 65-cent-per-hour wage increase. Counsel for the General Counsel requests backpay of 65 cents per hour from April 20 2 to July 13. Counsel for the General Counsel's theory is, postponing the raise due to union activity is a violation of Section 8(a)(3) of the Act. The Appropriate Unit The parties agreed that all production and mainte- nance employees, including inspectors, employed by the Employer at its Little Rock, Arkansas facility, excluding all other employees including office clerical employees, guards, and supervisors as defmed by the Act constitute a unit appropriate for the purposes of collective bargain- ing within the meaning of Section 9(b) of the Act. 2 Bartley is referred to in the complaint as Eldon Beasley. 3 The date employees commenced passing out union cards. 1228 DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD Majority Status Counsel for the General Counsel authenticated and in- troduced into the record 44 union authorization cards. Forty-three are dated prior to the April 30 demand for recognition, and one after the demand. Respondent ques- tioned two cards. In the case of Barbara Wise, no evi- dence was adduced to refute the solicitor's testimony. As to Michael Brooks, he merely understood that the card was to join the Teamsters. As of the date of the demand, there were 55 or 59 unit employees, depending on which is accurate, the Excelsior list, or the payroll records. No employee testified that he or she was told that the only purpose in signing a card was to get an election. The card on its face appears to be unambiguous. Analysis and Conclusion The threat of plant closure contained in a newspaper article, attributed to Brown, a high official of Respond- ent, is a most potent device for interference, restraint, and coercion. In my view it is a definitive violation of Section 8(a)(1) of the Act and I so find. I find and conclude that Day's speech threatened plant closure as a penalty for unionization, and as such violat- ed Section 8(a)(1) of the Act See TRW-United Green- field Division, 245 NLRB 1135 (1979). Separate and independent violations of Section 8(a)(1) of the Act, are Day's statements that it would be futile for the employees to select the Union as their bargaining representative, the Lighthouse would fight the Union even if it took 3 to 10 years. Similarly Respondent violated Section 8(a)(1) of the Act, when Day promised and granted the employees, a raise of 65 cents per hour. It is clear that the union orga- nizational campaign had not terminated as of the election but was ongoing by the filing of objections to same. Even if Respondent did not believe that the election re- sults would be objected to, Respondent was engaged in an illegal act by the promise and granting of the pay in- crease at this time. This was not business as usual. An in- crease was long overdue.. Respondent, by promising a promotion to Rutherford, violated Section 8(aX1) of the Act. Rutherford, who in the initial stages of the organizational campaign had been prounion, changed his allegiance during the last week prior to when the election was held. He, as Respondent's agent, actively and illegally assisted Respondent in solic- iting revocations and participated with Respondent in polling employee sentiments. I am convinced by the record that the promise of a promotion to Rutherford came as a complete surprise to him. The statement by Day to Owen conveyed the mes- sage, that Respondent suffered a loss of work, i.e., con- tracts, because of the Union. This manifestly violates Section 8(a)(1) of the Act The interrogation by Day of Koone, as to how her sis- ters were going to vote, is another violation of Section 8(aX1) of the Act. And again during the same conversation, Day's prom- ise that if the Union did not go through, the employees would get a 65-cent raise, is another independent viola- tion of Section 8(a)(1) of the Act. The promise by Avants that employees would be re- ceiving pay raises, and the solicitation of revocations by Avants, violates Section 8(a)(1) of the Act. In this regard I completely credit the testimony of employee Slayden and discredit Avants in his denial that he made no prom- ises. Moreover, it is admitted that Respondent furnished the stationery, envelopes, stamps, duplicating facilities, and actually mailed the revocations. This clearly is beyond the bounds of legality. The secret ballot is the vehicle by which employees express whether they desire union representation. Allegations Relating to Attorney Phillip K. Lyon In paragraphs 10(a) through 10(j) of the complaint, an unnamed agent of Respondent is alleged to have engaged in various acts and conduct in violation of Section 8(a)(1) of the Act. Record testimony of employees denote that Phillip K. Lyon, an attorney who conducted Respond- ent's campaign, engaged in these diverse acts. As I was about to close the hearing, Attorney Stephen W. Jones, made his presence known. He presented him- self as a member of Lyon's law firm and as an attorney representing Lyon.4 Jones stated that Lyon was seriously il1, 5 bedridden, and could not testify at that time, but would very much like to do so. He requested that I hold the record open, in effect, indefinitely. Jones stated, and I paraphrase him, that Lyon communicated to employ- ees, not a refusal to negotiate, but a future testing of cer- tification if the Union won the election, based on juris- dictional issues. According to Jones, this would be the substance of Lyon's testimony. Furthermore, Lyon would testify that he made no promises. Counsel for the Respondent did not take a position. I denied the motion to hold the record open. Thereafter, on February 21, 1983, subsequent to the filing of briefs, Jones filed a motion for reconsideration. On March 1, 1983, counsel for the General Counsel filed an opposition. On March 2, 1983, counsel for Respondent filed a pleading in support of the motion for reconsideration. On March 9, 1983, counsel for the General Counsel filed a response to the pleading. On March 9, 1983, counsel for Respondent filed another response. On March 23, 1983, counsel for the party in interest filed a statement for the record that the party in interest supported the position of counsel for the General Counsel. Considering the totality of the credible evidence, much to be still discussed, the motion for reconsideration is denied. If Lyon testified, and assuming arguendo, he denied each and every allegation attributed to him, and I credited his testimony over that of all the employees, my final conclusion and disposition of this case, infra, would remain the same. Therefore, to reopen this record for that limited testimony would serve no purpose and only prolong an already otherwise protracted state of affairs. 4 Jones moved to intervene. Lyon is not a party to this case, he is merely referred to m the complaint as would be any other agent or su- pervisor. 'See R. Exh. 6 a position statement that Day was too ill to testify and R. Exh. 7 a position statement regarding Lyon. ARKANSAS LIGHTHOUSE FOR THE BLIND 1229 Accordingly, I find merit to paragraphs 10(a) through 100 of the complaint. Moreover, with reference to testi- mony Lyon might have given with respect to testing cer- tification, 6 the employees are not labor lawyers, nor do they have the sophistication to grasp the concepts in- volved therein. Consequently Respondent has engaged in the follow- ing conduct: (1) Induced employees to ask for a waiver and/or withdrawal of the representation petition by offering and promising financial benefits. (2) Soliciting a waiver from the Union to allow Re- spondent to grant a wage increase. (3) Advising its employees to request the Union to withdraw from the election process. (4) Telling employees it would not negotiate with the Union and informing its employees that it would be futile for the Union to select them as their collective-bargain- ing representative. (5) Soliciting employees to select another union as their bargaining representative. (6) Advising its employees that it would withhold union dues while refusing to bargain with the Union. (7) Soliciting employees to revoke their union authori- zation cards. (8) Interrogating employees regarding their union membership, activities, and sympathies. (9) Promising employees increased benefits if they re- jected the Union as their collective-bargaining represent- ative. (10) Promising employees a wage increase and other unspecified increased benefits for purposes of undermin- ing support for the Union. Melvin Rainey categorically denied telling employees that Day said they would get the largest increase in Lighthouse history if they rejected the Union. I reject Rainey's denial and credit the version of Par- tridge whose testimony was clear cut and exacting. At some time earlier Rainey had told employees that if they had any questions he would go and find out the answers. Therefore, in my view Partridge's testimony was inher- ently credible in that the promise of the largest increase in Respondent's history came to fruition. Accordingly, I find and conclude that Rainey's statements to Partridge violated Section 8(a)(1) of the Act, Both Miller and Slayden credibly testified that Rainey, an adiiiitted supervisor, engaged in interrogation and so- licitation to revoke their union cards. Miller and Slayden both impressed me as forthright witnesses and I credit their testimony against the very general denials advanced by Rainey. Accordingly, Respondent, by and through its supervi- sor Rainey, engaged in violations of Section 8(a)(1) of the Act. The record does not reflect that Rainey threatened employees with adverse working conditions or adverse conditions of employment if the Union was selected as the collective-bargaining representative for Respondent's employees. I recommend that this allegation be dis- missed. I find that Rainey also interrogated Slayden with ref- erence to how Slayden voted in the election, in violation of Section 8(a)(1) of the Act. Although Ledbetter may have broached the subject of revocation with Hatcher, a supervisor, in my view Hatcher went beyond the bounds of legality when she offerd to accompany Ledbetter to revoke his union au- thorization card. Ledbetter unequivocally told her he would revoke his card at his own time and convenience. Similarly, Gideon was solicited by Hatcher to revoke his card. I discredit Hatcher's denials, her testimony was vague and imprecise, whereas Ledbetter and Gideon tes- tified in a sure straightforward manner. Accordingly, I find that Respondent, by Hatcher's ac- tions, engaged in violations of Section 8(a)(1) of the Act. Although Gideon testified that Rainey told him that Day and Avants, "would close the place," there is no actual nexus between that statement and the Union win- ning the election. I will not make a finding that this is an 8(a)(1) violation because the testimony is too nonspecific and nebulous. I recommend that this allegation be dis- missed. I credit the testimony of Vinson, that his supervisor Bartley, asked him how he was going to vote. Although Bartley denied the interrogation, Vinson's testimony is inherently credible in the context of this entire record. Accordingly, Respondent by its supervisor Bartley, en- gaged in unlawful interrogation in violation of Section 8(a)(1) of the Act. The unrefuted testimony of Reiser established that she was interrogated by her supervisor, Post, in violation of Section 8(a)(1) of the Act, and I so find. Rutherford's testimony serves to establish that as an agent of Respondent, he engaged in unlawful interroga- tion by polling employees, a violation of Section 8(a)(1) of the Act. Further, by his conduct in soliciting revoca- tions, Rutherford, as Respondent's agent, violated Sec- tion 8(a)(1) of the Act. Amendment to Complaint Alleging a Violation of Section 8(a)(3) of the Act It is by now firmly fixed that the withholding of wages or other benefits occasioned by union activity vio- lates Section 8(a)(3) of the Act. Accordingly, I will rec- ommend that Respondent make whole its unit employees by paying them ba.ckpay retroactively, in the amount of 65 cents per hour for each hour worked, for the period April 207 to July 13, 1981. The Union represented a pronounced majority in an appropriate unit of Respondent's employees as of April 27, 1981. The cards of Wise and Brooks are valid and count towards this clear cut majority. Based on the magnitude and substantial scale of Re- spondent's unfair labor practices, Respondent's conduct precludes the holding of a fair rerun election among the employees in the appropriate unit. Moreover, Respond- ent's unlawful conduct was serious, pervasive, egregious, 6 See, inter alma, NLRB v. Lighthouse for the Blind of Houston, 696 F.2d 399 (5th Qr. 1982). 'The date when the organizational campaign commenced. 1230 DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD and substantial enough to warrant the issuance of a bar- gaining order, and I so recommend. See NLRB v. Gissel Packing Co., 395 U.S. 575 (1969); Steel-Fab, Inc., 212 NLRB 363 (1974); and Trading Port, 219 NLRB 298 (1975). CONCLUSIONS OF LAW 1. Arkansas Lighthouse for the Blind is an employer engaged in commerce with the meaning of Section 2(6) and (7) of the Act. 2. Chauffeurs, Teamsters and Helpers Local Union No. 878, affiliated with the International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America is a labor organization within the meaning of Section 2(5) of the Act. 3. By threatening employees with plant closure if they engaged in union activities, Respondent violated Section 8(a)(1) of the Act. 4. By advising its employees that it would be futile for them to select the Union as their collective-bargaining representative, Respondent violated Section 8(aX1) of the Act. 5. By promising employees wage increases and in- creased benefits if they rejected the Union, Respondent violated Section 8(a)(1) of the Act. 6. By promising an employee a promotion in order to undermine his support for the Union, Respondent violat- ed Section 8(a)(1) of the Act. 7. By threatening employees with loss of work based on union considerations, Respondent violated Section 8(a)(1) of the Act. 8. By interrogating employees regarding their union membership, activities, and sympathies, or those of fellow employees, Respondent violated Section 8(aX1) of the Act. 9. By soliciting employees to withdraw their union au- thorization cards, Respondent violated Section 8(a)(1) of the Act. 10. By offering and granting increased benefits to induce employees to ask for waivers and withdrawal of the representation petition, Respondent violated Section 8(a)(1) of the Act. 11. By advising employees to request the Union to withdraw from the election process, Respondent violated Section 8(a)(1) of the Act. 12. By soliciting employees to select another union (other than the Teamsters), Respondent violated Section 8(a)(1) of the Act. 13. By advising employees it would withhold union dues while refusing to bargain with the Union, Respond- ent violated Section 8(a)(1) of the Act. 14. By withholding a regularly scheduled pay raise, Respondent violated Section 8(a)(1) and (3) of the Act. 15.All production and maintenance employees, includ- ing inspectors, employed by the Respondent at its Little Rock, Arkansas facility, excluding all other employees including office clerical employees, guards, and supervi- sors as defined in the Act constitute a unit appropriate for the purposes of collective bargaining within the meaning of Section 9(b) of the Act. 16.Since April 27, 1981, a majority of the employees of Respondent, in the unit described above, have desig- nated and selected the Union as their representative for the purpose of collective bargaining. 17.At all times since April 27, 1981, the Union, by virtue of Section 9(a) of the Act, has been, and is, the exclusive representative of the employees in the unit de- scribed above, for the purpose of collective bargaining with respect to rates of pay, wages, hours of employ- ment, and other terms and conditions of employment. 18.On April 30, 1981, the Union requested Respond- ent to recognize it as the exclusive collective-bargaining representative of Respondent's employees in the unit de- scribed above, and to bargain collectively with it as the exclusive collective-bargaining representative of said em- ployees with respect to their rates of pay, wages, hours of employment, and other terms and conditions of em- ployment. 19.Since June 11, 1981, Respondent has failed and re- fused, and continues to fail and refuse, to recognize or bargain with the Union as the exclusive collective-bar- gaining representative of its employees in the unit de- scribed above. 20.By refusing to bargain with the Union on and after June 11, 1981, Respondent has engaged in unfair labor practices within the meaning of Section 8(a)(1) and (5) of the Act. 21.These unfair labor practices are so serious, perva- sive, egregious, and substantial that they preclude the holding of a fair rerun election and warrant an order to bargain. 22. The aforesaid unfair labor practices effect com- merce within the meaning of Section 2(6) and (7) of the Act. THE REMEDY Having found that the Respondent has engaged in unfair labor practices within the meaning of Section 8(a)(1), (3), and (5) of the Act, I shall recommend that it be ordered to cease and desist therefrom, and take cer- tain affirmative action designed to effectuate the policies of the Act. I find that the unfair labor practices engaged in by Re- spondent were serious, pervasive, egregious, and substan- tial enough to undermine the Union and destroy its ma- jority status, making the conduct of a fair rerun election impossible. Accordingly, under the criteria set forth in the cases cited supra, Respondent has violated Section 8(a)(5) of the Act, and a bargaining order is warranted. There was a clear demand made on April 30, 1981, and I will recommend that Respondent be required to recognize and bargain on request with the Union as of that date. Having found that Respondent violated Section 8(a)(3) of the Act by withholding a wage increase from April 20 to July 13, 1981, I will recommend that Respondent make these employees whole by compensating them with retroactive backpay of 65 cents per hour for each hour worked by each unit employee from April 20 to July 13, 1981, with interest. This interest shall be computed in the manner prescribed in Florida Steel Corp., 231 NLRB 651 (1977). ARKANSAS LIGHTHOUSE FOR THE BLIND 1231 In view of the nature of the unfair labor practices herein found, which clearly demonstrate a proclivity to violate the Act, Respondent shall be further ordered to cease and desist from "in any other manner" infringing on the rights guaranteed to its employees by Section 7 of the Act. On the foregoing findings of fact and conclusions of law, and on the entire record, I issue the following rec- ommended8 ORDER The Respondent, Arkansas Lighthouse for the Blind, Little Rock, Arkansas, its officers, agents, successors, and assigns, shall 1. Cease and desist from (a) Threatening employees with plant closure if the employees chose to be represented by a union. (b) Advising employees that it would be futile for them to select the Union as their collective-bargaining representative. (c) Promising and granting wage increases and in- creased benefits in order to undermine support for the Union. (d) Promising employees promotions or wage increases in order to undermine support for the Union and in order to have employees reject the Union as their collec- tive-bargaining representative. (e) Threatening employees with a loss of work because of their support for the Union. (f) Coercively interrogating employees regarding their union membership, activities, and sympathies and the membership, activities, and sympathies of their cowork- ers. (g) Solicting employees to withdraw their union au- thorization cards. (h) Inducing employees to ask for waivers or the with- drawal of the representation petition by offering in- creased benefits. (i) Advising employees to request the Union to with- draw from the election process. (j) Solicting employees to select a union other than the Teamsters' Union. (k) Advising employees it would withhold union dues while refusing to bargain with the Union. (1) Withholding regularly scheduled pay raises as a penalty for engaging in union activity. (m) The appropriate bargaining unit is: If no exceptions are filed as provided by Sec. 102.46 of the Board's Rules and Regulations, the findings, conclusions, and recommended Order shall, as provided in Sec. 102.48 of the Rules, be adopted by the Board and all objections to them shall be deemed waived for all pur- pose& All production and maintenance employees, in- cluding inspectors, employed by the employer at its Little Rock, Arkansas facility, excluding all other employees including office clerical employees, guards, and supervisors, as defined in the Act, (n) Refusing to bargain collectively with the Union as the exclusive representative of all the employees in the appropriate unit described above. (o) In any other manner interfering with, restraining, or coercing employees in the exercise of the rights guar- anteed them by Section 7 of the Act. 2. Take the following affirmative action necessary to effectuate the policies of the Act. (a) On request of the Union, bargain collectively with the Union over wages, hours, and working conditions and any other terms of employment of the employees in the appropriate unit described above. If an understanding is reached, embody such agreement in a written, signed contract. (b) Make the unit employees whole by paying them backpay of 65 cents per hour for each hour worked by each employee from April 20 to July 13, 1981. (c) Post at its premises at Little Rock, Arkansas, copies of the attached notice marked "Appendix." Copies of the notice on forms provided by the Regional Director for Region 26, after being signed by Respond- ent's authorized representatives, shall be posted by Re- spondent immediately on receipt, and maintained for 60 consecutive days, in conspicuous places, including all places where notices to employees are customarily posted. Respondent shall take reasonable steps to ensure that the notices are not altered, defaced, or covered by any other material. (d) Because many, if not most, of the employees are nonsighted or partially sighted, Respondent shall assem- ble the employees on company time and property and read the attached notice to the employees. (e) Preserve and, on request, make available to the Board or its agents for examination and copying, all pay- roll records and reports, and all other records necessary to ascertain and compute the amount of backpay due under the terms of this Order. (f) Notify the Regional Director in writing within 20 days from the date of this Order what steps Respondent has taken to comply. IT IS FURTHER ORDERED that the complaint is dis- missed insofar as it alleges violations of the Act not spe- cifically found herein. 9 If this Order is enforced by a judgment of a United States court of appeals, the words in the notice reading "Posted by Order of the Nation- al Labor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board." Copy with citationCopy as parenthetical citation