Anita Hernandez-New, Complainant,v.William J. Henderson, Postmaster General, United States Postal Service (S.E., S.W. Areas), Agency.

Equal Employment Opportunity CommissionAug 31, 2000
01a00811 (E.E.O.C. Aug. 31, 2000)

01a00811

08-31-2000

Anita Hernandez-New, Complainant, v. William J. Henderson, Postmaster General, United States Postal Service (S.E., S.W. Areas), Agency.


Anita Hernandez-New v. United States Postal Service

01A00811

August 31, 2000

Anita Hernandez-New, )

Complainant, )

) Appeal No. 01A00811

v. ) Agency No. 4G-780-2898-93

)

William J. Henderson, )

Postmaster General, )

United States Postal Service )

(S.E., S.W. Areas), )

Agency. )

)

DECISION

Complainant timely initiated an appeal from a final agency decision which

awarded her no compensatory damages for unlawful employment discrimination

on the bases of race (White), national origin (Hispanic), sex (female),

reprisal (prior EEO activity), in violation of Title VII of the Civil

Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.<1> The final

agency decision is dated June 19, 1998. We discuss below whether the

appeal can be accepted after the complainant withdrew her appeal to

pursue her claim in U.S. District Court, but had her complaint dismissed

by the court.

ISSUE PRESENTED

The issue on appeal is whether the agency was correct in awarding no

compensatory damages after we entered a finding of discrimination.

Background

On appeal, complainant requests that we reopen her appeal she originally

filed on July 16, 1998 but that she withdrew on March 11, 1999.

Her appeal concerned the agency's denial of her claim for compensatory

damages. After withdrawing her administrative appeal, the complainant

filed a complaint in U.S. District Court seeking a determination on the

issue of compensatory damages. The U.S. District Court, on motion of

the agency, dismissed the complaint for failure to exhaust administrative

remedies. The agency gave no argument or opposition to the complainant's

request to reopen her appeal.

Final Agency Decision Regarding Compensatory Damages

We remanded the issue of compensatory damages to the agency on or

about August 11, 1997 after reversing its final decision and finding

discrimination. Our decision found violations of Title VII based on race,

sex, national origin and reprisal. The agency concluded the complainant

was not entitled to an award of compensatory damages because she did not

seek medical treatment or psychological attention for emotional distress.

It also found that the complainant was not hospitalized nor required to

take medication for an emotional disorder. The agency discounted the

complainant's doctor's statement which stated � it is generally believed

that stress may have an adverse effect on the natural history of many

illnesses including cancer.� It dismissed the doctor's statement because

he was not the complainant's treating physician for her cancer. The

agency also found no objective clinical evidence that the complainant's

stress was related to the discriminatory incident of having to report

for a fitness for duty examination. Furthermore, the agency concluded,

the complainant had a prior history of cancer which discredited her claim

that her stress aggravated or even caused her second diagnosis of cancer.

Finally, the agency concluded that the complainant did not provide

documentation that the sick leave, leave without pay or annual leave

she took was related in any way to the discriminatory incident.

The complainant on the other hand, argued she was entitled to the maximum

amount allowed under the law, including all medical expenses incurred for

cancer and intestinal surgeries she had post-dating the discriminatory

conduct. She further argued, she was entitled to compensation for stress

she has experienced dating from June 1993 through September 1998 the

date of her last physician's record documenting work-related stress.

Lastly, the complainant seeks restoration of all leave she has taken

from 1993 through July 1998.

The complainant does not contest the agency's award of attorney's fees

of $19,900.00.

ANALYSIS AND FINDINGS

As a preliminary matter, we find that the U.S. District Court dismissed

the complainant's complaint based on her failure to exhaust her

administrative remedies. Because the court dismissed the complainant's

claim without a decision on the merits of her entitlement to compensatory

damages, we reopen the administrative forum to her appeal. Quintero

v. U.S. Postal Service, EEOC Request No. 05920926 ( January 7, 1993);

See also Roland v. Tennessee Valley Authority, EEOC Request No. 05900461

(September 7, 1990).

Addressing the merits of the complainant's claim for compensatory

damages, Congress intended an award of compensatory damages to be

part of make-whole relief for intentional discrimination. (Section 102

Civil Rights Act of 1991;105 Stat. 1071, Publ. L. No. 102, codified

at 42 U.S.C. �1981a)<2>. Our Enforcement Guidance outlines the

type of evidence acceptable for proof of a claim for compensatory

damages. Enforcement Guidance: Compensatory and Punitive Damages

Analyzed Under �102 of the Civil Rights Act No. 915.002 (July 14,

1992). (Guidance). In this regard, emotional harm may be established by

testimony. Id. p. 12. The complainant must establish a causal connection

between the intangible injuries incurred and the agency's illegal

actions. Id.

The complainant in this case, established by her testimony that she

suffered emotional distress, depression, anxiety, embarrassment,

humiliation, belittlement, degradation of character, and damage to

her self-esteem. In addition, one of her physicians who treated her

for breast cancer stated that �stress may have an adverse effect on the

natural history of many illnesses including cancer.� During the period

of the complainant's diagnosis and treatment for cancer, the same doctor

stated that �any added stress during that time could have adversely

affected her health and well being.� Another of the complainant's

physicians noted his belief that emotional stress could have been an

etiologic factor in her breast cancer. Thus, there was ample evidence to

support the complainant's claim that she experienced emotional distress

and that, at the very least, it aggravated her breast cancer condition

during the period from its diagnosis in 1995 to March 1996. Notably,

the agency offered no medical evidence to the contrary.

Notwithstanding this proof, when the complainant has a pre-existing

condition, as she did here, the agency would only be liable for the

additional harm or aggravation caused by the discriminatory conduct.

See, McCann v. Department of the Air Force, EEOC No. 01971851 (October

28, 1998). Here, the complainant did not differentiate what portion

of her medical expenses for her cancer and intestinal surgeries and

treatment she contended were due to the added stress she experienced from

the discrimination in 1993. She also did not outline what specific sick

leave, annual leave and leave without pay requests were related to the

emotional distress she experienced. By her submission of documentation,

she argues that leave related to her emotional distress should be

restored from June 1993 and lasting through September 1998 based on

a single incident of discrimination. This totaled 300 hours of sick

leave, 200 hours of annual leave and 700 hours of leave without pay.

We are not persuaded that this is a reasonable conclusion.

In determining an amount of compensatory damages which would make the

complainant whole for the discriminatory conduct, we also consider

the duration of the conduct. Guidance p. 10. See also, Feris v.

U.S. Environmental Protection Agency, EEOC No. 01983167 (September 18,

1998). From the evidence in the record, the complainant was required to

appear for a psychiatric fitness for duty exam in June 1993 and placed

on administrative leave from June 2 to June 14, 1993, a 12 day period.

After that time, she returned to her regular employment. The complainant

raised no other incidents of discrimination after that time. The AJ found

that the agency retaliated against the complainant for her extensive

EEO activity and that she was discriminated against based on her race,

national origin and sex. We adopted the AJ's findings. In addition, the

complainant persuasively argued that she did not have any pre-existing

psychological disorders according to the agency's own independent medical

examination. Therefore, the emotional distress she experienced was due

to the agency's discriminatory conduct. Based on her testimony about

the incident, her physician's statements, the bases of discrimination

on which the complainant prevailed which included retaliation, and the

evidence that the stress aggravated a number of her medical conditions, we

conclude the complainant should receive non-pecuniary compensatory damages

in the amount of $18,000.00. See, e.g. Sinnott v. Department of Defense,

EEOC No. 01952872 (September 19, 1996) ( $20,000.00 awarded in sexual

harassment case spanning 6 month period); Rountree v. U.S. Department of

Agriculture, EEOC No. 01941906 (July 5, 1995) ( $8,000.00 compensatory

damages awarded for decreased sleep, libido, physical activity and for

reprisal) ; Feris v. Environmental Protection Agency, EEOC No. 01983167

(September 18, 1998) ($35,000.00 in compensatory damages for 2 years

of discriminatory conduct). In addition to this amount, we find the

complainant demonstrated a causal connection between the incident and

her sick leave requests in the amount of 150 hours. We make no award

for medical expenses incurred by the complainant because she failed to

outline those which were reasonably related to the stress caused by the

agency's actions.

Therefore, after a careful review of the record, including complainant's

contentions on appeal, the agency's response, and arguments and evidence

not specifically addressed in this decision, we REVERSE the agency's

final decision and order the agency to take remedial actions in accordance

with this decision and order below.

ORDER

The agency is ORDERED to take the following action:

The agency shall pay the complainant $18,000.00 in compensatory damages

within 45 calendar days of the date this decision becomes final.

The agency shall restore the complainant's sick leave balance to equal

150 hours.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K1199)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to the

complainant. If the agency does not comply with the Commission's order,

the complainant may petition the Commission for enforcement of the order.

29 C.F.R. � 1614.503(a). The complainant also has the right to file a

civil action to enforce compliance with the Commission's order prior

to or following an administrative petition for enforcement. See 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. �� 1614.407, 1614.408), and 29 C.F.R. �

1614.503(g). Alternatively, the complainant has the right to file a

civil action on the underlying complaint in accordance with the paragraph

below entitled "Right to File A Civil Action." 29 C.F.R. �� 1614.407

and 1614.408. A civil action for enforcement or a civil action on the

underlying complaint is subject to the deadline stated in 42 U.S.C. �

2000e-16(c)(Supp. V 1993). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 64 Fed. Reg. 37,644, 37,659 (1999)

(to be codified and hereinafter referred to as 29 C.F.R. � 1614.409).

ATTORNEY'S FEES (H1199)

If complainant has been represented by an attorney (as defined by 64

Fed. Reg. 37,644, 37,659-60 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.501(e)(1)(iii)), he/she is entitled

to an award of reasonable attorney's fees incurred in the processing

of the appeal less those amounts already paid. C.F.R. � 1614.501(e).

The award of attorney's fees shall be paid by the agency. The attorney

shall submit a verified statement of fees to the agency -- not to the

Equal Employment Opportunity Commission, Office of Federal Operations

-- within thirty (30) calendar days of this decision becoming final.

The agency shall then process the claim for attorney's fees in accordance

with 29 C.F.R. � 1614.501.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0300)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, MUST BE FILED

WITH THE OFFICE OF FEDERAL OPERATIONS (OFO) WITHIN THIRTY (30) CALENDAR

DAYS of receipt of this decision or WITHIN TWENTY (20) CALENDAR DAYS OF

RECEIPT OF ANOTHER PARTY'S TIMELY REQUEST FOR RECONSIDERATION. See 64

Fed. Reg. 37,644, 37,659 (1999) (to be codified and hereinafter referred

to as 29 C.F.R. � 1614.405); Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 64 Fed. Reg. 37,644, 37,661 (1999) (to be codified and hereinafter

referred to as 29 C.F.R. � 1614.604). The request or opposition must

also include proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANTS' RIGHT TO FILE A CIVIL ACTION (R0400)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court WITHIN NINETY (90) CALENDAR DAYS from the date

that you receive this decision. In the alternative, you may file a

civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR DAYS of the

date you filed your complaint with the agency, or filed your appeal

with the Commission. If you file a civil action, YOU MUST NAME AS THE

DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD

OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

August 31, 2000

Date Carlton M. Hadden, Acting Director

Office of Federal Operations

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days after it was mailed. I certify

that this decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

Date

1 On November 9, 1999, revised regulations governing the EEOC's federal

sector complaint process went into effect. These regulations apply to all

federal sector EEO complaints pending at any stage in the administrative

process. Consequently, the Commission will apply the revised regulations

found at 64 Fed. Reg. 37,644 (1999), where applicable, in deciding the

present appeal. The regulations, as amended, may also be found at the

Commission's website at www.eeoc.gov.

2 The Supreme Court upheld the Commission's authority to award

compensatory damages against a federal agency. West v. Gibson, 119

S. Ct. 1906 (1999).