Andrea Massiah, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (New York Metro Area), Agency.

Equal Employment Opportunity CommissionDec 7, 2009
0120072027 (E.E.O.C. Dec. 7, 2009)

0120072027

12-07-2009

Andrea Massiah, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (New York Metro Area), Agency.


Andrea Massiah,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(New York Metro Area),

Agency.

Appeal No. 0120072027

Hearing No. 520-2006-00308X

Agency No. 4A110002306

DECISION

On March 19, 2007, complainant filed an appeal from the agency's February

22, 2007 final order concerning her equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII of

the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e

et seq. and Section 501 of the Rehabilitation Act of 1973 (Rehabilitation

Act), as amended, 29 U.S.C. � 791 et seq. The appeal is deemed timely

and is accepted pursuant to 29 C.F.R. � 1614.405(a). For the following

reasons, the Commission AFFIRMS the agency's final order.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a City Letter Carrier at the agency's Van Brunt Station in New York,

New York. On September 3, 2005, the agency issued complainant a letter

stating that she had been absent without approved leave (AWOL) since

August 14, 2005. The notice directed complainant to submit medical

documentation from her doctor indicating the period of incapacity and

when complainant could return to work. Complainant failed to submit

the requested documentation. On September 24, 2005, the agency issued

complainant a Letter of Warning (LOW) advising her that she had been

AWOL for 112 work hours. The LOW advised complainant that she had

failed to substantiate her absence and that medical documentation she

submitted to the agency's medical unit did not indicate her period of

incapacity nor when she would return. Complainant eventually submitted

the requested documentation and the LOW was rescinded through the union

grievance process.

On October 17, 2005, complainant's manager (M1) approached complainant

while she was casing mail and made the comment "I need you to get the mail

up."1 Complainant replied that she was trying her best. Complainant

alleges that M1 then said "[t]hat is not your best...I'm going to take

care of you." Complainant believed this to be a threat. M1 then stated

that complainant misunderstood him. Additionally, complainant claims

that M1 reprimanded her for being out of uniform on October 12, 2005.

On December 3, 2005, complainant submitted a CA-2 form (Notice of

Occupational Disease and Claim for Compensation) to the agency for M1

to complete. M1 returned the form to complainant without completing

it because complainant failed to fully complete her required section.

Complainant included the missing information and re-submitted it to M1

with a note asking M1 to return it to her after he completed his section

so that she could submit the form along with other paperwork to the Office

of Injury Compensation. On December 21, 2005, complainant received back

only the receipt portion of the form and not the actual form.

On December 25, 2005, complainant filed an EEO complaint alleging that she

was discriminated against and subjected to a hostile work environment on

the bases of race (Black) and disability (Costrochondritis and Asthma)2

when:

1. On September 24, 2005, the agency issued complainant a Letter of

Warning (LOW) for not being regular in attendance from August 13, 2005

until September 1, 2005;

2. On October 12, 2005, complainant was reprimanded for being out of

uniform;

3. On October 17, 2005, complainant's manager (M1) stated that complainant

was not putting forth her best effort in casing the mail and stated to

complainant that he "will take care of you" and,

4. On or about December 10, 2005, M1 delayed the processing of her CA-2

form (Notice of Occupational Disease and Claim for Compensation).

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing. When the complainant did not object, the AJ assigned

to the case granted the agency's October 4, 2006 motion for a decision

without a hearing and issued a decision without a hearing on February

16, 2007. As to claim (1), the AJ found that the agency's request for

a medical note to explain her absence from work does not constitute an

adverse action and therefore complainant failed to establish a prima

facie case of discrimination on the bases of race and/or disability.

The AJ assumed arguendo that complainant had established a prima

facie case of discrimination and found that the agency had articulated

legitimate, nondiscriminatory reasons for its action. The AJ found

that the agency issued the LOW because complainant failed to submit

medical documentation as requested to substantiate her prolonged absence

from work. As to claim (2), the AJ found that complainant had produced

no other testimonial or documentary evidence regarding the uniform

reprimand incident and M2 could not recall reprimanding complainant.

As to claim (3), the AJ found that the comments uttered by M1, without any

accompanying concrete agency action, failed to state a claim of unlawful

employment discrimination. As such, the AJ dismissed claims (2) and (3)

for failure to state a claim. Finally, as to claim (4), the AJ found

that complainant's collateral attack on the processing of her workers'

compensation claim cannot be sustained within the parameters of the

EEO process. Assuming that complainant had a viable claim, the AJ found

that there was no evidence that the agency's administrative handling of

complainant's workers' compensation claim form was in any way motivated

by discriminatory animus. The AJ therefore concluded that complainant

had not been discriminated against as alleged. The agency subsequently

issued a final order adopting the AJ's finding that complainant failed

to prove that she was subjected to discrimination

CONTENTIONS ON APPEAL

On appeal, complainant asserts that the AJ's decision must be overturned

because discovery was not completed. Complainant alleges that the agency

failed to respond to her discovery requests. Additionally, complainant

maintains that she submitted the necessary medical documentation to

the agency's medical unit and not directly to management because she

was concerned about her privacy. Complainant argues that the medical

unit already had the necessary documentation and the only reason she was

asked to submit the documentation again was M1's discriminatory animus.

Additionally, regarding claims (2) and (3), complainant asserts that

fear for her personal safety is sufficient evidence of harassment.

Moreover, complainant avers that had she received the necessary discovery

documents, she would have been able to advance her claim that the agency

failed to act appropriately regarding her workers' compensation form.

Finally, complainant maintains that the workplace was so filled with

discriminatory intimidation, ridicule, and insult, that the terms and

conditions of her employment were altered.

ANALYSIS AND FINDINGS

As this is an appeal from a decision issued without a hearing, pursuant

to 29 C.F.R. � 1614.110(b), the agency's decision is subject to de novo

review by the Commission. 29 C.F.R. � 1614.405(a). See EEOC Management

Directive 110, Chapter 9, � VI.A. (November 9, 1999) (explaining that

the de novo standard of review "requires that the Commission examine

the record without regard to the factual and legal determinations of the

previous decision maker," and that EEOC "review the documents, statements,

and testimony of record, including any timely and relevant submissions

of the parties, and . . . issue its decision based on the Commission's

own assessment of the record and its interpretation of the law").

At the outset, we address complainant's claims that discovery was never

completed and summary judgment was therefore improper. The record

reveals that the AJ's July 6, 2006 Acknowledgement Order indicated that

discovery was to be initiated within 20 calendar days of the Order and

completed within 90 days. The Order also indicated that motions for

summary judgment must be filed no later than 15 days after the close of

discovery and the opposing party would have 15 days from receipt of the

motion to file a response. Complainant, through counsel, did not initiate

discovery until September 8, 2006, well beyond the deadline ordered by the

AJ for initiation of discovery. Complainant contacted the AJ in January

2007 to attempt to force the agency to respond to her discovery requests.

The agency subsequently sent a letter to complainant indicating that

her discovery requests were initiated outside the deadline ordered by

the AJ. On October 4, 2006, the agency motioned for summary judgment.

Complainant failed to submit a response. On February 16, 2007, the AJ

granted the agency's motion for summary judgment and issued a decision

without a hearing. To the extent that the AJ did not require the agency

to answer complainant's untimely discovery requests, we find that he

acted appropriately. See EEO Management Directive 110, at 7-19 (If a

party does not submit a discovery request to opposing party within the

20 day period ordered by the AJ, the AJ may determine that the party has

waived its right to pursue discovery.); see also Sandoval v. United States

Postal Service, EEOC Appeal No. 0120070981 (May 8, 2007). Complainant had

an opportunity to initiate discovery during the appropriate time and

failed to do so. Accordingly, we find no reason to disturb the AJ's

issuance of a decision without a hearing on that ground.

Disparate Treatment

To prevail in a disparate treatment claim such as this, complainant

must satisfy the three-part evidentiary scheme fashioned by the

Supreme Court in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973).

He must generally establish a prima facie case by demonstrating that

he was subjected to an adverse employment action under circumstances

that would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). The prima facie inquiry may be

dispensed with in this case, however, since the agency has articulated

legitimate and nondiscriminatory reasons for its conduct. See United

States Postal Service Board of Governors v. Aikens, 460 U.S. 711,

713-17 (1983); Holley v. Department of Veterans Affairs, EEOC Request

No. 05950842 (November 13, 1997). To ultimately prevail, complainant must

prove, by a preponderance of the evidence, that the agency's explanation

is a pretext for discrimination. Reeves v. Sanderson Plumbing Products,

Inc., 530 U.S. 133, 120 S.Ct. 2097 (2000); St. Mary's Honor Center

v. Hicks, 509 U.S. 502, 519 (1993); Texas Department of Community

Affairs v. Burdine, 450 U.S. 248, 256 (1981); Holley v. Department of

Veterans Affairs, EEOC Request No. 05950842 (November 13, 1997); Pavelka

v. Department of the Navy, EEOC Request No. 05950351 (December 14, 1995).

In the instant case, the agency has articulated legitimate,

nondiscriminatory reasons for its actions. As to claim (1), complainant's

supervisor (S1) asserts that complainant was placed on AWOL because

she had not submitted the proper medical documentation from August

13, 2005 through September 1, 2005. Report of Investigation (ROI),

S1's Aff. at 3. M1 adds that once an employee has a certain number of

unscheduled absences, some type of action needs to be taken. ROI, M1's

Aff. at 3. M1 emphasizes that complainant was issued the LOW because

she was previously instructed to submit the proper medical documentation

substantiating her absences and failed to do so. Id. at 4. As to claim

(2), M1 maintains that he does not recall reprimanding complainant for

being out of uniform, but he constantly verbally reprimands employees

when they are out of uniform. Id. As to claim (3), M1 denies telling

complainant that he would "take care" of her; rather, he claims that he

informed complainant that her poor office performance would be addressed

with the union steward the following day. Id. at 6. As to claim (4),

M1 asserts that when he received complainant's CA-2 form initially,

she had not fully completed the employee's section. Id. M1 avows

that when he received the completed form, he completed his section

and forwarded the form to the Injury Compensation Office in accordance

with their instructions. Id. M1 asserts that he has completed CA-2

forms for other employees and it has always been his practice to send

the completed forms to Injury Compensation and not the employee. Id.

M1 maintains that the process was delayed because complainant initially

submitted an incomplete form to him. Id.

Because the agency has proffered legitimate, nondiscriminatory reasons

for the alleged discriminatory event, complainant now bears the burden

of establishing that the agency's stated reasons are merely a pretext

for discrimination. Shapiro v. Social Security Administration, EEOC

Request No. 05960403 (December 6, 1996). Complainant can do this by

showing that the agency was motivated by a discriminatory reason. Id.

(citing St. Mary's Honor Center v. Hicks, 509 U.S. 502 (1993)). As to

claim (1), notwithstanding complainant's privacy concerns, evidence in the

record reveals that the submitted medical documentation was insufficient

as it failed to indicate that complainant was incapacitated from working.

The LOW was issued after complainant failed to submit the requested

documentation. Further, aside from complainant's bare assertions,

the record is devoid of any persuasive evidence that discrimination

was a factor in any of the alleged incidents in claims (2) and (3).

Finally, as to claim (4), the record illustrates that any delay in

the processing of complainant's workers compensation claim was not

the result of discriminatory animus by M1, rather it was complainant's

initial failure to fully complete the form. Accordingly, we find that

complainant has presented no evidence establishing that the agency's

reasons are pretextual. At all times, the ultimate burden of persuasion

remains with complainant to demonstrate by a preponderance of the evidence

that the agency's reasons were not the real reasons, and that the agency

acted on the basis of discriminatory animus. Complainant failed to

carry this burden.

Harassment/Hostile Work Environment

Harassment of an employee that would not occur but for the employee's

race, color, sex, national origin, age, disability, or religion is

unlawful. McKinney v. Dole, 765 F.2d 1129, 1138-1139 (D.C. Cir. 1985).

A single incident or group of isolated incidents will not be regarded

as discriminatory harassment unless the conduct is severe. Walker

v. Ford Motor Co., 684 F.2d 1355, 1358 (11th Cir. 1982). Whether the

harassment is sufficiently severe to trigger a violation of Title VII

[and the Rehabilitation Act] must be determined by looking at all the

circumstances, including the frequency of the discriminatory conduct,

its severity, whether it is physically threatening or humiliating, or

a mere offensive utterance, and whether it unreasonably interferes with

an employee's work performance. Harris v. Forklift Systems, 510 U.S. 17

(1993).

In the instant case, we find that complainant has failed to show that

she was subjected to a hostile work environment on the bases of race

and disability. Viewing the record in the light most favorable to

complainant, we find that there is nothing in the record that would

establish that complainant's protected classes more likely than not

played a part in any of the agency's actions. Even accepting as true

complainant's allegation that the environment was hostile, the record

does not support a finding of discriminatory hostility. Accordingly,

complainant has not shown that she was subjected to a hostile work

environment on the alleged bases.

CONCLUSION

After a review of the record in its entirety, including consideration

of all statements submitted on appeal, it is the decision of the Equal

Employment Opportunity Commission to AFFIRM the agency's final order,

because the Administrative Judge's issuance of a decision without a

hearing was appropriate and a preponderance of the record evidence does

not establish that discrimination occurred.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

December 7, 2009

Date

1 At points in the record, the date of this incident was incorrectly

cited as October 12, 2005. Complainant's original complaint lists the

date of this incident as October 17, 2005.

2 We note that the EEO investigator included sex as a basis for

discrimination as a result of complainant raising it for the first time

in her affidavit response. The AJ declined to address this basis as

complainant had not motioned to include this basis in her complaint.

Complainant failed to raise this issue on appeal and therefore we decline

to address it herein.

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0120072027

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120072027