American Tea & Coffee Co., Inc.Download PDFNational Labor Relations Board - Board DecisionsOct 12, 1966160 N.L.R.B. 1783 (N.L.R.B. 1966) Copy Citation AMERICAN TEA & COFFEE CO., INC. 1783 American Tea & 'Coffee Co., Inc. and Teamsters, Chauffeurs, Help- ers and Taxicab Drivers Local 327, affiliated with International Brotherhood of Teamsters, Chauffeurs , Warehousemen and Helpers of America . Cases 26-CA-2168, 2168-2, 0188, and 06- RC-2/.63. October 12,1966 DECISION AND ORDER On June 30, 1966, Trial Examiner Rosanna A. Blake issued her Decision in the above-entitled proceeding, finding that the Respond- ent had engaged in and was engaging in certain unfair labor prac- tices and recommending that it cease and desist therefrom and take certain affirmative action, as set forth in the attached Trial Examin- er's Decision. Thereafter, the Respondent filed exceptions and a sup- porting brief. Pursuant to the provisions of Section 3 (b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its powers in connection with this case to a three-member panel [Members Fanning, Brown, and Zagoria]. The Board has reviewed the rulings of the Trial Examiner made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Trial Examiner's Decision, the exceptions and brief, and the entire record in this case, and hereby adopts the findings, conclusions, and recom- mendations of the Trial Examiner.,, [The Board adopted the Trial Examiner's Recommended Order with the following modifications : [1. Substitute the following for paragraph 2(a) of the Recom- mended Order : [" (a) Assign Jennie Jones, Margaret Jones, and Kathleen Hines to their former or substantially equivalent positions." [2. Substitute the following for paragraph 11 of Appendix A : [WE WILL assign Jennie Jones, Margaret Jones, and Kathleen Hines to their former or substantially equivalent positions. i In adopting the Trial Examiner ' s finding that Respondent 's unlawful conduct vitiated the results of the election , we find it unnecessary to pass upon the correctness of her reliance on conduct occurring prior to the date of the filing of the Union's petition for an election since Respondent 's unlawful conduct, which occurred after the petition was filed, clearly had a substantial impact on the outcome of the election and constitutes a suf• ficient basis for setting the election aside. 160 NLRB No. 143. 1784 DECISIONS OF NATIONAL LABOR RELATIONS BOARD [3. The telephone number for Region 26, appearing at the bottom of the attached notice to the Trial Examiner's Decision, is amended to read : Telephone 534-3161.] [The Board dismissed the petition in Case 26-RC-2463 and vacated all proceedings held in connection therewith.] TRIAL EXAMINER'S DECISION Upon charges filed on July 30 and August 25 and 31, 1965, the General Counsel, acting through the Regional Direcetor for Region 26, issued a complaint on Octo- ber 8, 1965, in which it was alleged that the Respondent had engaged in conduct which violated Section 8(a)(1), (3), and (5) of the Act.' The Board conducted an election on August 27, the Union lost, objections were filed by the Union, and the Regional Director issued a report on objections to which Respondent filed excep- tions. Case 26-RC-2643. On October 27, the Board issued an order directing a hearing on two of the Union's objections to the election. On November 3, 1965, the Regional Director issued an order consolidating the hearing on the objections and the hearing with respect to the issues raised by the complaint and answer. In its answer to the complaint, Respondent admitted certain allegations of the com- pliant, such as the commerce allegations, but denied having committed any unfair labor practice. Pursuant to due notice, a hearing was held before Trial Examiner Rosanna A. Blake on November 22, 23, and 24, 1965, in Nashville, Tennessee. All parties were represented and given full opportunity to present evidence, to examine and cross- examine witnesses, to argue orally, and to file briefs 2 A brief was filed by counsel for the General Counsel and by counsel for the Respondent. Having considered the entire record, the briefs, and upon my observation of the demeanor of the witnesses while testifying, I make the following. 3 FINDINGS AND CONCLUSIONS 1. THE BUSINESS OF THE RESPONDENT; THE LABOR ORGANIZATION INVOLVED Respondent, a Tennessee corporation, has its principal office and place of business in Nashville, Tennessee, where it is engaged in the business of processing coffee, tea, mustard, and peanut butter. During the 12 months prior to the issuance of the com- plaint, Respondent purchased and received at its Nashville plant goods valued in excess of $50,000 directly from points outside the State of Tennessee and during the same period, manufactured, sold, and shipped from its Nashville plant finished products valued in excess of $50,000 directly to points outside the State of Tennessee. Upon the above undisputed facts, Respondent admits and I find that it is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. Respondent admits and I find that Teamsters, Chauffeurs, Helpers and Taxicab Drivers Local 327, affiliated with International Brotherhood of Teamsters, Chauf- feurs, Warehousemen and Helpers of America, herein called the Union, is a labor organization within the meaning of Section 2(5) of the Act. H. THE ALLEGED UNFAIR LABOR PRACTICES A. Chronology of events 1. Employee Jennie Jones initiates a union campaigniand a number of employees sign cards About July 12, 1965, employee Jennie Jones talked to employees Shirley Dabbs, Margaret Spencer, Margaret Jones, and Oma Richardson about a union and Union 1 The complaint was amended at the hearing without objection. a Documents submitted by Respondent, with leave, after the hearing was otherwise closed are made a part of the record as Respondent's Exhibits 6 and 7. 3 All credibility determinations made herein are based in part upon my observation of the witnesses while testifying. AMERICAN TEA & COFFEE CO., INC. 1785 Representative David Hodgin later went to Jennie Jones' home after work . Hodgin gave Jones some union cards and she signed one that same - night . The cards read: I, the undersigned , hereby apply for membership in the above Union . . . and voluntarily choose and designate it as my representative for purposes of collective bargaining... . A few days later, Jennie Jones went to the home of employee Shirley Dabbs and gave Dabbs a union card. Jones was with Dabbs when the latter filled out the card and saw Dabbs sign it .4 The same night, Jones went to the home of employee Oma Richardson who also signed a card. Richardson identified her own card at the hearing. That same week , Jennie Jones visited employee Birdie Nicks at the latter's home and Nicks ' signed card is dated July 19. Jones talked to employee Robert Anderson at the plant , gave him three cards and he returned them all signed. Included was his own, dated July 15, and those of employees James Mintlow and Samuel Hall, both dated July 15. Each of the four above -named employees identified his or her card at the hearing. A union meeting was held on July 15 or 16, probably July 15, at the home of Jennie Jones. Also present were employees Margaret Spencer , Margaret Jones, Shir- ley Dabbs, Oma Richardson , and Robert Perkins. The cards of Margaret Jones, Spencer, and Perkins are dated July 15 and each of the three identified his or her card at the hearing. 2. The Company learns that a union meeting is scheduled and its representatives visit the homes of three employees Another union meeting was scheduled to be held on the evening of Monday, July 19, also at the home of Jennie Jones. About 5:30 or 6 p .m., employee Ger- trude Patrick called Plant Manager Robert Heltoh at the plant . According to Hel- ton, an admitted supervisor within the meaning,of Section 2 ( 11) of the Act , Patrick told him that "There was a move afoot to organize the union or words to that effect." Helton said that he could not recall what else Patrick told him although he admitted that she "certainly didn 't just say [the above sentence ] and hang up." He went on to say that the "best" he could "remember ," Patrick said she thought "per- haps" Helton "should or would" like to have the information but Helton could not recall anything else that was said except that he "probably " asked Patrick if she was "sure" or if she was "serious ." Helton admitted that he was "interested" in Patrick's news and also admitted that he was "sure" that he asked Patrick some questions about the union campaign . However, he said he could not recall what questions he asked or Patrick's answers except that she told him there was going to be a union meeting. He agreed that he could have asked Patrick and she could have told him where the meeting was to be held. Helton also asserted that he did not remember asking Patrick which employees were involved in the union campaign. It is admitted that Plant Manager Helton promptly told Company Vice President Marvin Bubis , who is also the general manager and the Company 's top, active official, what Patrick had told him although he allegedly did not tell Bubis which employee had called. According to Bubis, Helton reported that "some employees had set up . a meeting that night to talk about all this, and , possibly, to talk about a union ." 5 [Emphasis supplied.] Admittedly , Vice President Bubis and Plant Manager Helton then went in Hel- ton's car to the homes of employees William Watkins , Samuel Hall, and Robert Anderson although Helton did not go inside Watkin 's home. Helton described the purpose of the visits to be to talk to the employees "about any unhappiness or unrest" and explained that these men had worked for the Company a long time and "should have had some ideas of what was going on." In short , Helton agreed that the visits were made "very definitely" because of the news about the union campaign and meeting . Cf. the statement in Respondent 's brief that it "did not even know that the Union was attempting to organize the employees until two days after these visits... . *Dabbs either went on maternity leave or quit about a week before the election . General Counsel stated that he had expected to call Dabbs as a witness but she was in the hospital having a baby. Cf. Bubis ' statement in one of his prehearing affidavits, i.e. : [I] did not know of [Jennie ] Jones ' union activities on the day she was laid off on July 19 or 20. 1 did not know of any activity on or before those dates. 1786 DECISIONS OF NATIONAL LABOR RELATIONS BOARD . - Watkins, who had worked for the Company for 23 years, testified that Bubis had come to his home before, about 10 or 12 years earlier. (Watkins had testified pre- viously that Bubis had been at his home "many times .") After greeting Watkins, Bubis commented that he had heard that "some of the employees" were having a meetings (Cf. Bubis' testimony that his only reason for going to see Watkins was to find out where employee Hall lived. However, Bubis did not claim that the Com- pany's records did not contain Hall's address.) Watkins replied that he knew noth- ing about it and Bubis then asked where Hall lived. Watkins testified that Bubis did not stay "over ten minutes" and first testified that he and Bubis did not discuss the Union in any way and appeared to be saying that Bubis did not ask him where the meeting was to be held and that he had never told anyone that Bubis had asked such a question. However, Watkins later testified, "I think I told Jennie" Jones that Bubis came by and "asked me where the meeting was, but I didn't use the word `union.' " Bubis did not testify about his conversation with Watkins except to say that he asked Watkins Hall's address. Watkins also told Jennie Jones that he tried to find Jones' telephone number "when they were having a meeting." Later, Watkins said that Bubis asked if he knew "where the meeting was." Samuel Hall, who had worked for the Company for 14, years, testified that Bubis said he "understood that there was some misunderstanding among the help, and he asked me how long had I worked there, and was I dissatisfied for something, and if I was, that he was always willing to iron out our difficulties, and if I was dissatis- fied to let him know." Hall replied that he was dissatisfied with the working space and Bubis replied that "he was going to try to remedy that." According to Hall, he remarked that he had heard that there was going to be a meeting and Bubis answered that he had also "heard something of it. ." Hall told Bubis that he had been invited to the meeting but did not know anything about it. This statement was probably not true since Hall had signed a union card on July 15. Both Vice President Bubis and Plant Manager Helton went into Anderson's home although Bubis "did the talking" during the visit which Anderson testified lasted "less than 30 minutes or an hour , I'm not sure ." Anderson , who had worked for the Company for 13 years, said that he could not recall "right now" anything that Bubis said although Anderson remembered that Bubis asked him "something." Anderson's prehearing affidavit reads, in part: About July the 19th, 1965, around 6:00 p.m., Mr. Bubis and Mr. Helton came to my house and we had a conversation. Mr. Bubis asked me if I knew anything about the union meeting and I told him I heard something about it, but none of them that is union people had said anything to me about it. At the time, both Mr. Helton and Mr. Bubis were present. They said nothing about outside help coming into the plant. They stayed there about five minutes. Jen- nie Jones ' name was not mentioned. When asked at the hearing if the above statement was true, Anderson answered, "Yes, sir. It's come to me." On cross-examination, Anderson was asked if Bubis questioned him about an "employee" meeting or a "Union" meeting. Anderson replied, Well, I understand when he came down there-I don't remember anything about a union meeting . I'm kind of mixed up. I just don 't recall what was said. As noted supra, Anderson signed a union card on July 15, obtained signed cards from Hall and Mintlow, and also attended the union meeting on July 19, a few hours after the visit of Bubis and Helton. However, after the visit and before the meeting, Anderson walked back to the plant and talked to Vice President Bubis .,some more." When asked on cross-examination, "Of course you did that of your own choosing," Anderson answered, "Of my own free will." There is no evidence about what Bubis and Anderson talked about during their second conversation and there is no evidence that Anderson admitted to Bubis at any time that he had joined the Union and had been campaigning on its behalf. In fact , Anderson told Bubis that • none,of the -"union people" had spoken to him about the meeting. (See supra.) Patrick was called as a witness by counsel for the General Counsel but it is clear that the latter did not know about her call to Plant Manager Helton'on the after- 6 When Bubis was asked repeatedly if he was interested in learning the identity of the employees who went to the meeting , he never answered "yes" or "no" but always stated that he understood that all of them would be there. Cf Bubis' testimony that Helton told him that "some employees" had arranged a meeting. AMERICAN TEA & COFFEE CO., INC. 1787 noon of July 19. In fact, Patrick had stated in her affidavit that she heard about the meeting from her aunt, Birdie Nicks, and added, "I did not tell anybody." Patrick was not questioned by counsel for Respondent about her call to Helton although he questioned other witnesses for the General Counsel about matters beyond the scope of direct examination. Nor did Respondent's counsel recall Patrick after Plant Manager Helton testified about receiving the call from Patrick. Although Vice President Bubis quoted Plant Manager Helton as saying that his caller (Patrick) was "very much upset and disturbed" by the°"condition" that was "developing," for some reason which Patrick did not explain, she attended the meet- ing at the home of Jennie Jones that night and signed a union card. (There is no evidence that Patrick had attended any of the earlier meetings.) Plant Manager Helton testified that Patrick talked to him "in confidence," that he gave his "word of honor" that he would not "divulge" the identity of his caller, and did so only when directed to answer a question, on cross-examination, about who called him. He did not explain why Patrick was so anxious that no one learn about her call. I do not believe that Helton's recollection concerning his conversation with Pat- rick was as poor as he would have me believe. In view of Helton's admitted "inter- est" in Patrick's news and human nature being what it is, I cannot and do not believe that Helton did not ask Patrick and that the latter did not tell Helton all she knew about the campaign, including the identity of the employee or employees chiefly responsible for the union campaign, the place where that night's meeting was to be held, and which of the employees were interested in the Union. Cf. Hel- ton's later admission that he "understood" or "felt" or was of the "opinion" that Jennie Jones, Kathleen Hines (Jennie Jones' sister), and Margaret Jones (who is not related to Jennie Jones) were the employees who "started" the campaign. How- ever, Helton said he could not "tell" when he formed that opinion. Helton's alleged loss of memory in other respects is noted infra. See, for example, Helton's answer when asked what he said when two of the union adherents told him later that they were quitting: I said, "Well, that's good"-pardon me. Now after that, I don't recall what else was said. There was some other conversation. In short, I am convinced that Helton could have told considerably more about his conversation with Patrick than he did and that his alleged ability to recall very little of what was said then and later was asserted so that he could avoid disclosing facts damaging to the Company. For this and other reasons noted elsewhere, I find that Helton was not a reliable witness and credit little of his testimony concerning disputed facts, in particular the Company 's response to the union campaign. Nor does Helton's admission that he received a call from Patrick alter that con- clusion. In view of the visits of Bubis and/or Helton to the three employees, visits which were known to counsel for the General Counsel and about which the employ- ees had testified, it was clear that the Company had learned about the meeting and the Company had to explain how it learned about it. Helton therefore described the allegedly relatively innocuous call from Patrick. 3. The July union meeting and the Company's alleged surveillance of the meeting Eleven employees, a clear majority, attended the July 19 meeting at the home of Jennie Jones; i.e., Jones, Robert Perkins, Gertrude Patrick, Geraldine Hunt, Birdie Nicks, Robert Anderson, Shirley Dabbs, Margaret Spencer, Margaret Jones, Mary Kathleen Hines, and Oma Richardson. At least three of those present, Pat- rick, Nicks, and Hunt, signed cards and identified them at the hearing.? 7 Hunt testified that she did not read the union card but admittedly filled it out and signed it. She said that she signed the card because someone at the meeting, either Union Representative Hodgin or more probably several of the employees said that if the em- ployees did not sign cards, Bubis "would probably lay one of us older help off to prove to [the employees] that he meant business " She agreed that something was said "to the effect that [the] cards would be insurance for [the employees'] jobs." She added, "I believe [Hodgin] said that they would be insurance for our jobs. . . . I believe that's the way it was said...." According to Hodgin, he told the employees that "any time a campaign was going on it was best to be on a card because your job was protected " As set forth infra, Jennie Jones was laid off the next morning, Margaret Jones would have been laid off if she had come to work, and Hines was discharged. Jennie Jones was again refused work on August 16 and Margaret Jones was discharged on August 20 See infre. 1788 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Jennie Jones lives about seven blocks from the plant and her address was on her job application. She testified that between 9 and 10 p m., while the meeting was in progress, someone said there was a car out front, that she looked, and saw a car the same color as the one driven by Vice President Bubis. The car, she said, drove up and down the street two or three times and then pulled into the parking lot directly across the street from her home. The street on which Jones lives is not a through street but "deadendso at a galvanizing plant. She testified that she thought that there were two persons in the car but that she could not recognize either. She also stated that she could not recall having mentioned the car to anyone until after the meeting.8 There is a conflict between Jones' testimony and her prehearing affidavit for she stated in the latter that she had seen Bubis and Helton drive by twice. She explained that she had testified to what she remembered at the time she was a witness and that her statement in the affidavit could be "wrong," that if she "lied," she did not mean to, Although Vice President Bubis and Plant Manager Helton admittedly went to the homes of the three employees named above early in the evening, they said that they returned to the plant about 7:15 p.m., that Helton had a dinner engagement which he kept and Bubis went home. Bubis claimed that he did not know where Jones lived until the hearing, and both he and Helton denied that they drove by Jones' home. It is difficult to believe that when Patrick called Helton to tell him about the meeting that she did not tell him when and where the meeting was going to be, information which was known to her for she attended it. The visits to the three employees also disclose that Bubis and Helton wanted to find out what they could about what was going on, including the meeting that was scheduled for that night. And if Patrick did not tell Helton Jones' address, he or Bubis could have obtained it from the company records .9 Furthermore, as set forth infra, Bubis told the employees the next day that he did not need to tell them who attended the meeting. In view of the foregoing facts, it seems very probable that Bubis, at least, drove by Jones' home and that Jones saw him. I think that when Jones gave her affidavit, she believed that she had seen Bubis' car and believed that he was in it and believed that the other passenger was Helton. However, she was unwilling to testify to any- thing more than that she saw a car very much like the one driven by Bubis and that there were two passengers in it. With the passage of time, a person may become less sure of what he actually saw and may begin to wonder if he saw in fact what he thought he saw or whether he had seen something and jumped to conclusions about the rest. Although I think it likely that Bubis, at least, drove by Jones' home, I cannot find that a preponderance of the evidence warrants a finding that Bubis and Helton drove by Jones' home and parked across the street. Nonetheless, I do not consider the conflict between Jones' testimony and her affidavit warrants my discrediting of her testimony generally, most of which is undisputed. 4. The Union's status at the close of the meeting on July 19 As stated infra, the parties signed a stipulation for certification upon consent elec- tion in August in which the appropriate unit was described as including production workers and truckdrivers and excluding office clericals, guards, and supervisors. Respondent has three types of employees. The first group is referred to as "regular" employees all of whom work the year around and receive paid vacations and insurance benefits. Apparently, there were 12 employees in this group on or about July 20 and 9 of them signed union cards on or before July 19; i.e., Anderson, Hall, Hunt, Mintlow, Nicks, Patrick, Perkins, Richardson, and Spencer. The second group is referred to as seasonal, i.e., those employees who work dur- ing the Company's busy season which, to a large extent, is tied to the demand for tea and which varies somewhat from year to year. Some of these employees work 8 Under these circumstances , I do not credit the testimony of Margaret Jones that Jennie Jones remarked , during the meeting, that Bubis' car had just gone by. However , Margaret Jones' testimony in other respects is virtually undenied and is credited. 6 Patrick , who admittedly made several untruthful statements in her prehearing affidavit (see infra ), testified that her uncle drove her to the meeting and the next morning Bubis asked if she had a "new boy friend ," saying that he had seen a car parked in front of her house. AMERICAN TEA & COFFEE CO., INC. 1789 6 months or more and they are likely to work during the busy period for more than 1 year. For example, the Company's records show that Jennie Jones worked for 1 month in 1963, for more than 7 months in 1964, and was recalled in early January 1965 and worked continuously until July 20, 1965. Margaret Jones worked about a month in 1963, did not work in 1964, and worked in 1965 from January 25 to August 20. Respondent challenged the votes of these two employees and also that of Dabbs, apparently a regular employee who had left to have a baby, and Mary Kathleen Jones (Jennie Jones' sister) who was hired on July 19 for a period of 4 to 6 weeks and allegedly was discriminatorily discharged on July 20. See infra. Seasonal employees are put on the payroll but do not receive paid vacations or insurance. All four of the above-named employees signed union cards. The third group consists of casual or pickup labor hired off the street. Such employees usually work a few hours at stevedoring work; i.e., loading and unload- ing trucks. They may be hired repeatedly, if present and sober, but are not put on the payroll, being paid in cash. On rare occasions, one of them may work in the "factory," usually briefly. None of this,group signed a card. In sum, 13 of the 16 employees on the payroll on July 19 signed union cards on or before that date. 5. The layoff of Jennie Jones and the discharge of Mary Kathleen Hines on July 20 a. The Company's action Jennie Jones began working for the Company in January 1963 and was laid off about a month later. She worked for more than 7 months in 1964 and returned to work in January 1965 and worked until July 20, the day after the union meeting at her home and the day after Vice President Bubis and Plant Manager Helton learned about the union campaign, which she had initiated, and visited the homes of employees Hall, Anderson, and Watkins. Mary Kathleen Hines, who is Jennie Jones' sister, started working for the Com- pany on July 19. She was interviewed that day by Plant Manager Helton who explained that she would be needed for only about 4 or 6 weeks. The Company, Helton said, was "at least three weeks behind on their orders" and he wanted Hines to help get the work "caught up." 10 On July 19, Hines talked to "several of the girls" at the plant about the union meeting that night and stated that she was going to attend it as she in fact did. Just after Hines and Jennie Jones arrived at the plant on July 20, the morning after the union meeting at Jones' home, Plant Manager Helton told them that the peanut butter line, on which Jennie Jones and Margaret Jones worked, was broken down and that he would have to lay off Jennie Jones, Hines, and Margaret Jones, who was not related to Jennie Jones, until the line was operating again." Helton asked Jennie Jones to leave her telephone number so that he could call her. As Jones and Hines were talking to Helton, an office employee came by with some forms for Hines to fill out in connection with her employment but Helton said that it would not be necessary for Hines to fill them out. However, Helton said Hines would also be called when the line was operating. Jones was recalled on July 21 or 22 but Hines was not recalled until October, at or about the time the complaint was issued, and I find that she was discharged on July 20. Cf. Vice President Bubis' testimony that when Union Representative Hodgin inquired on July 20 about the laid-off employees, he first told Hodgin that no one had been laid off 10 The above findings are based on the credited testimony of Hines and Jennie Jones. Helton testified that Hines was hired to "help us catch up a little bit" on tea, that he told that "we could give her a few days work, depending on when we got caught up " He later explained that a "few" days would be "maybe three, or four, or five days" and he assertedly could not "recall" telling Hines that she would work between 4 to 6 weeks. Helton's alleged ability to recall very little of the various events in which he was involved only a few months before the hearing has already been noted and additional examples of his lack of recollection are set forth infra. For this and other reasons noted elsewhere, I do not credit his testimony concerning his interview with Hines. n Margaret Jones did not come to work that day because one of her children was sick but returned to' work the next day. Helton admittedly told Jennie Jones and Hines that he did not want Margaret Jones to work on July 20. 1790 DECISIONS OF NATIONAL LABOR RELATIONS BOARD and that the girls would return as soon as the peanut butter line was working again. Bubis also testified that when Hodgin called the next day, he told Hodgin that: by then . . . we were back in production and the girls were either back at work or on their way in to work. One of them was back and the other two, I think, had been called back. That was the next call, the next day, on Wednesday. Jennie Jones became ill about August 1 and her sister notified the Company, saying that Jones was sick and would return as soon as she was able. Jones went to the plant about August 16 and talked to Plant Manager Helton who said that the work was "caught up," that he was laying her off, and would call her when he needed her. About October 8, Jones received a registered letter notify- ing her to return to work and she did so on October 11. (The complaint was issued on October 8.) As set forth infra, Margaret Jones was discharged on August 20 and was also recalled to work at or about the time the complaint was issued. When Jennie Jones, Margaret Jones, and Hines returned to work in October, Plant Manager Helton told Jennie Jones that he wanted her to "run mustard" and wanted one of the other two to help her. Helton said that when they were not helping Jones, the other two could pick peanuts and dump old peanut butter. When Jennie Jones had worked for the Company before, she had worked on the peanut butter line "most of the time" but had also worked on tea and "run some mustard." For the first 2 or 3 weeks after she returned on October 1-1, Jennie Jones "ran" mustard everyday. About October 13 or 14, Helton told Jennie Jones that he wanted her to keep a record of everything she "ran" and that he expected her to fill 35 to 36 cases of 6-ounce mustard jars an hour. This was the first time Jones had been required to keep records or to do a specific amount of work per hour. When Plant Manager Helton was asked whether the two Joneses and Hines had as much "contact" with other employees after they returned to work as before, he answered, "I don't know about that . Well, that's a matter of opinion." Although be seemed to be saying that they worked in the same room with the others, the record suggests that there are distinct departments and more than one floor. He was asked if it was not true that they worked more on jobs by them- selves after October and answered that he did not think so, that he did not know and that "They could have and they could not have." When Bubis was asked if Jones' work was "more arduous" after she was recalled, he replied, "I wouldn't say so." As set forth, infra, after the women returned, Plant Manager Helton commented to employee Henry that they were "agitators, trouble makers from the union that started all that union mess.. ," that the Company had to hire them back "for some reason," and directed Henry to keep them off the production line even if he did not have the help otherwise to run the line. He also charged that one of them had "tricked" Henry into signing a union card. b. The Respondent's explanation for the layoff of Jones and the discharge of Hines on July 20 According to Respondent's witnesses, it was discovered sometime on Monday, July 19, that the peanuts on hand were too dry to process into acceptable peanut butter Which meant that no more peanut butter could be produced until there was another delivery of peanuts. However, no one was told on Monday afternoon not to come to work the next morning. Vice President Bubis testified that he called his broker, found out that a shipment of peanuts should be delivered before the plant opened on Tuesday morning, July 20. However, the peanuts apparently did not arrive until the middle of the morning which meant that the peanut butter line could not operate at 8 a.m. or for a few hours thereafter. According to Respondent, it was for this reason that Jennie Jones and Kathleen Hines were sent home on Tuesday morning and the reason why Margaret Jones would have been sent home if she had come to work that day. When the peanuts arrived, it required an hour or so to get the machinery oper- ating and no peanut butter was actually produced, in Bubis' words, until "Sometime late in the morning or early afternoon"; i.e., on Tuesday, July 20. Jennie Jones was recalled about noon either on Wednesday or Thursday and Margaret Jones returned to work on the morning of July 21. However, Hines was not recalled until AMERICAN TEA & COFFEE CO., INC. 1791 October. Cf. Bubis' asserted statement to Union Representative Hodgin on Wednes- day that all three women were back at work or were on their way back. (See infra.) It is undisputed that Respondent had a sufficiently large backlog of tea orders on July 19 to cause it to hire a new employee, i.e., Hines, who was told that she would work 4 to 6 weeks. Also, in view of the backlog of tea orders, it would seem that Jennie Jones, who had packed tea in the past, and Hines would have been put to work on the tea line on Tuesday morning until the peanut butter line was back in operation , especially since , as noted supra, the new peanuts were expected to arrive any minute. Instead, Jennie Jones was sent home, Margaret Jones would have been sent home, and Hines was discharged. Respondent 's explanation for sending Jones home , for not needing Margaret Jones, and for discharging Hines at 8 a.m. on July 20 was that they were not needed; i.e., there was no work for them that morning. According to Helton, the "flurry of orders" was not "over" on Tuesday morning but "we perhaps had packed enough tea to take care of the flurry of orders." At another point, Helton explained that the backlog of tea orders had been filled because the employees who normally worked on the peanut butter line were assigned to tea Monday afternoon and (except for Jennie Jones and Margaret Jones) would work on tea for some period on Tuesday morning; i.e., until the peanuts arrived ' and the' peanut butter line was operating again. However, on Monday, i.e., before Patrick's call, none of the three women was told not to come in on Tuesday and, as indicated above, the new peanuts were expected any minute. - There is no real employee evidence that the peanut butter line employees worked on tea either Monday afternoon or Tuesday morning nor is there any evidence about how many employees were working on peanut butter on Monday. However, the peanut butter line can operate with as few as five or as many as nine employees. If only five were working on the line on July 19, this would mean that there would be only three "extra" employees on the tea line on Tuesday morning. Helton described the backlog of tea orders as a "flurry"; i.e., enough to require a new employee for a few days. But if the backlog of tea orders was so small that the "extra" orders could be filled by assigning several of the peanut butter line employees to tea for a few hours, I cannot believe that the Company would have considered the additional orders required the hiring of a new employee, Hines, on Monday in order to solve the problem. Moreover, the backlog on Monday after- noon, before Patrick's call, had not been so reduced that the Company told either of the three women not to report on Tuesday. Finally, I note that all but one of the employees (other than the Jones women) worked overtime that week. A num- ber of them worked as much as 8 or 10 hours of overtime and Perkins, who worked on the peanut butter line, worked 154 hours of overtime that week. In sum, the hiring of Hines on Monday and the fact that the Company expected, at the close of work on Monday and before Patrick's call, to work a full crew on Tuesday morning convince me that there was a considerably larger backlog than Helton claimed at the hearing. The same facts, as well as the amount of overtime worked that week, also convince me that the backlog of orders had not been filled by 8 a.m. on Tuesday and could not reasonably be expected to be filled by the time the new peanuts arrived and that line began operating, events which were expected very shortly. I cannot find, therefore, that there was no work on Tuesday morning for Jennie Jones, Margaret Jones, and Kathleen Hines.12 Helton's testimony with respect to the "flurry" of tea orders, and his explanation of the personnel action on July 20, which are inconsistent with the hiring of Hines on Monday and his failure to notify the three women on Monday not to report on Tuesday, and his claim that there was no work for the three women on Tuesday morning are additional reasons why I do not credit his testimony with respect to the Company 's response , in other . respects , to Patrick's news about the union campaign. Further evidence that the Company's claims concerning the personnel action are not reliable is provided by Vice President Bubis' testimony, set forth infra, that he first told Union Representative Hodgin that no one had been laid off and later told 12 There is testimony which suggests that the peanut butter line was out of operation only briefly , if at all , and it is clear that sometime during that Tuesday, one of the casual employees was brought in to work on the peanut butter line. It is also possible that one of the other employees was assigned to the line that day. 1792 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Hodgin that all three women were either back at work or on their way back. Of course, Bubis' alleged statements to Hodgin were clearly untrue and , as a matter of fact , Bubis told Hodgin that Hines' work was not satisfactory and that she would not be recalled . 13 (See infra.) Further evidence that the personnel action was not motivated by the lack of work is disclosed by the Company's failure to call Jennie Jones, Margaret Jones, or Kathleen Hines when employees Richardson and Spencer quit on August 20. Instead, it hired employees who, so far as it appears , had never worked for the Company before. (See infra.) 6. The speech by Vice President Bubis on July 20 Just after lunch on Tuesday , July 20 , the day after the union meeting, all of the employees on the payroll were called to the coffee department . Vice President Bubis and Plant Manager Helton were present and Bubis made a speech after which the employees asked questions. According to Robert Perkins, a witness for the General Counsel , Bubis began by saying that it seemed that a "few" of the employees had "problems ," that he considered himself a friend of the employees and thought he and the employees were "just one big happy family ." Bubis went on to say that the doors to his office had always been open to discuss any problem, that it seemed that a "few" of the employees "figured that an outside party would solve [ their] . . problems," adding that he could not see how an "outside party" would help either the employees or the Company . Perkins explained that the "outside party" had a membership of over 5,000 and the members would buy the Company 's products . When Bubis mentioned that one of the Teamsters ' "top officials" was being investigated , Perkins asked only why the Government was behind the Union . Bubis stated that if the employees had problems , they could come to him and that "if he had to pay ten cents or 15 cents more per hour, that he would have to close his doors." Perkins said that he would buy the lock but testified that he did not think that Bubis heard him. Bubis told the employees that he wanted the employees to discuss this among themselves , adding, Now, I don ' t want you to be mad at each other or anything like that, but discuss this between yourselves and come up with some kind of decision . . . because we are a small company competing with large companies. At some point , the word Union was used and Bubis said that the employees knew what he was talking about , that he knew what they were talking about and stated that he did not need to tell his audience who was at the meeting the night before. Bubis added that "we couldn 't have a union coming in ," that it would tell him what to do and if an "outside party" came in , he would have to put a lock on the doors. Employee Oma Richardson remarked that employee Birdie Nicks had asked about fans and Richardson asked where the Company had to send for them, Africa or maybe Alaska? Nicks spoke up to say that the bathroom facilities were inade- quate and she or others mentioned that they were not allowed enough time to use the bathroom . One or more of the women complained about the blisters they got on their hands from putting the lids on the jars of peanut butter . ( Perkins testihed that at one time each of the girls was given one rubber glove but when the gloves wore out , they were not replaced .) As the employees voiced their complaints, Bubis made notes. When the fans were mentioned , Bubis admittedly said , "That is some- thing. Let me make a note of that." Margaret Spencer, another witness for the General Counsel , testified that Bubis talked about "one big family," stated that there had been "some misunderstanding," that everybody had different things they wanted straightened out, and that he wanted the employees to talk these things over . When the question of a raise was mentioned , Bubis said he could not afford to give a raise and commented "about this outside help" the employees were wanting to bring in, that he "couldn 't afford a union or any outside help to come in and help him run his place ," and "if he let the outside help come in to help him run the place , he would have to lock the 13 This finding is based on Hodgin's credited testimony . Even if Bubis ' testimony con- cerning what he told Hodgin were credited , it would cause me to discredit his testimony in' other respects for it is undisputed that Jennie Jones was laid off and that Hines was not recalled until October ; i e., at or about the time the complaint was issued. AMERICAN TEA & COFFEE CO., INC. 1793 doors." According to Spencer, Nicks asked about the bathroom and Richardson asked about the fans saying that she had asked before and was told they had been ordered and asked where they had been ordered from, Africa? The testimony of another witness for the General Counsel, Oma Richardson, was generally similar to that of Perkins and Spencer. Richardson testified that after his opening references to being friends and "one big happy family," Bubis told the employees that if they had "problems" they "should have come to him instead of going to outside help." Bubis also stated that "if this outside help came in, he couldn't afford it. He said that he would have to close the plant, and he said he didn't think [the] plant, as small as it was, needed a middle man; that [the employ- ees] could always discuss our problems ourselves." Richardson testified that she told Bubis, "We have requested fans and we have never received them" and that one of the girls in the office had said that fans had been ordered the year before and the employees would have them but that there were still no fans. Richardson said she asked, "Where did they have to order [the fans] from, Alaska?" When Richardson asked about a raise, Bubis reminded her that she was making more than when she was hired but Richardson pointed out that there had been an increase in the minimum wage rate. As set forth infra, a number of the employees met in Vice President Bubis' office on the evening of July 21 or 22 and wrote letters requesting that the Union return their cards. Several of this group were called as witnesses by counsel for the General Counsel and, in some cases, Respondent made them its own witnesses on what otherwise would have been cross-examination. Although the General Counsel's contention that they were "hostile" witnesses as a matter of law was ruled to be without merit, their demeanor while testifying and their alleged ability to recall very little of what Bubis said either on July 20 or in his office a day or two later made it clear that they were anxious to say nothing damaging to the Company. In sum, they were reluctant witnesses for the General Counsel and apparently were testifying only because they had been subpenaed and/or had given affidavits before they realized that their testimony could be used against the Com- pany. Not only were their memories allegedly poor but at times their testimony was internally inconsistent and at others it was inconsistent with statements in their prehearing affidavits. One of this group was James Mintlow who testified on "cross examination" that Bubis said nothing about closing the plant or locking the doors. However, when he was asked by Respondent's counsel what Bubis did say, Mintlow replied, "That's all I remembei. It's been quite awhile back and I don't remember anything else." Mintlow, in effect, said that he could not recall a single thing Bubis said. When asked if he remembered Bubis saying something about being friends, Mintlow said he thought he remembered hearing Bubis say that and he also agreed that he remembered questions about the Bathroom and fans. Another employee who clearly was friendly toward Respondent was William Watkins who had worked for the Company 23 years. He was one of the three employees visited by Vice President Bubis on the evening of July 19. He did not sign a card because, he said, he was "of retirement age" and the Union would not help him. He volunteered the statement that counsel for the General Counsel was "right" about his being "hostile" toward the Union, adding "I'm strictly hostile." (Watkins added that his hostility dated from some event in 1922.) When asked by Respondent's counsel to state what Bubis said in his speech, Watkins replied, "To tell you the honest truth, I don't remember anything that was said in that meeting because I was not interested and I was just there because he required us to be there." Respondent's counsel asked if Watkins remembered Bubis saying at that time or any other time that he would close the doors or lock up the plant if the Union came in. Watkins' answer was "I didn't hear him say it at that particular meeting." The next question by Respondent's counsel was "Did you hear [Bubis] say it at any other time?" Watkins answered, "I don't remember." Another witness visited by Bubis who subsequently asked for his card back was Samuel Hall. Hail had worked for the Company for 14 years and when asked by Respondent's counsel if Bubis said anything about closing or locking the plant, Hall first answered "No" and later answered a similar question with, "I don't remember that." He did say that Bubis stated that if he had peanut butter sold, he would fill the orders if he had to bring in his family. On being questioned again by counsel for the General Counsel, Hall said that he could not remember any- 257-551-67-vol. 160-114 1794 DECISIONS OF NATIONAL LABOR RELATIONS BOARD thing else that Bubis said although he admitted that Bubis probably said something else. He then agreed that Bubis said that the plant could get along without any outside help coming in. Robert Anderson had worked for Respondent for 13 years but left in Octo- ber 1965. He also was visited by Bubis on July 19 and later asked for his card back. He first said that he could not recall that Bubis made a speech but later did so but said he could not remember "anything right now" that Bubis said in his speech which Anderson estimated lasted 30 minutes. However, he remembered for "sure" that Bubis said nothing about closing the plant if the Union came in. He was then asked the following questions and gave the following answers: Q. Do you remember [Bubis] ever saying anything about closing the plant down if outside help or an outside party [came] in? Did you remember some talk about outside parties? A. Yes, sir, It's gradually coming to me again. Q. What do you remember about outside parties? A. Well, so far as I can remember, Mr. Bubis said if the Union [came] in, that he would try to meet the demands as long as he could. Q. You remember something was mentioned about outside help? A. That's right. Q. Did Mr. Bubis say what he would do if he couldn't meet the union's demand? A. I don't recall what Mr. Bubis said about it, but Mr. Bubis never did- I think he said if the union came in there, that he would try to meet their demands, other than that, I have never heard him say a thing about what he would do. * * * * * * * Q. You just don't remember what was said, do you? A. No, because after I went to the meeting and I got dissatisfied, after I had ... made up my mind, I didn't want to be bothered with it. I wasn't caring anything about what was said. I wasn't paying any attention to nothing that was said. Gertrude Patrick, who began working for the Company in 1952, was the employee who called Plant Manager Helton and reported about the meeting. (As noted supra, Patrick stated in her affidavit that she told no one about the meeting.) Although she was described as being "very much upset" and "disturbed" by the developments, she went to the union meeting and signed a union card. She denied that Bubis said that he would close or lock the plant but agreed that Bubis began with a statement about feeling that "everybody there was his friend" and that ne wanted the employees to feel free to discuss with him any problems or complaints they might have. She agreed that something was said about fans and quoted Bubis as having replied that "he had no idea that [the employees] felt that it was that important. He felt like if they had, they would have said something to him about it." (Cf. Bubis' testimony, set forth infra, in which he stated that he referred to the "hot . . . conditions" in his speech, i.e., even before questions were asked.) Patrick testified that she did not recall anything being said about closing the plant if outside help came in. However, her prehearing affidavit contains the follow- ing statement: I remember a speech that Mr. Bubis made after this meeting. It was after lunch in the coffee area on company time to the assembled employees. In the speech he said he would close the plant if outside help came in; that he would be forced to close. Patrick also testified that she had said in her affidavit that she "hadn't attended a couple of meetings which I had, but I told Mr. Baldwin I hadn't. He asked me if I wrote my letter [asking for her card back] at home or at the plant and I told him I had written it at home which I hadn't. I had written it at the plant." (Pat- rick's affidavit also states that she wrote the letter "on the week-end" following the July 19 meeting.) Although the Board representative admittedly handed Patrick the affidavit, she said that she only "glanced over it" and signed it. She claimed that she did not ask to read the affidavit, admitted that she did not object to any- thing in it and that the Board representative told her to "raise [her] right hand." However, she asserted that she did not pay any "particular attention" to the affi- davit and did know that it was for the "purposes of court or anything like that." AMERICAN TEA & COFFEE CO., INC. 1795 She stated that her testimony was true and that she "was confused. I have been upset ever since this thing started. This whole business has upset me." 14 Gertrude Hunt, who also asked for her card back, was a witness for Respondent. She denied that Bubis said anything about closing the plant or locking the doors. She said that Bubis told the employees: if we needed help, that he thought we should come to him instead of going to outside help; that we had been with him a pretty good while . . . and that if we needed help, we should come and talk to him about it, that he was willing to talk to us anytime we wanted to talk. On cross-examination, Hunt stated that she did not "remember too much" of what Bubis said, adding: He just said if we needed help that we should come to him first instead of outside help . . . . Come to him first before we tried to go to outside help. Bubis, Hunt said, stated that if he could not meet the Union's demands, he was going to stay open if he had to bring his family in to help out. Hunt had worked for Respondent for about 13 years. Birdie Nicks, who is Gertrude Patrick's aunt, was a witness for Respondent. At the plant meeting on July 21 or 22, Patrick wrote a letter for Nicks, which the latter signed, asking for her card back. (See infra.) According to Nicks, Bubis said "if the union came in and [took] over, that he would operate just as long as he could meet the union's demands and when he couldn't, if he got to where he couldn't, he would operate it with his own family." Bubis also said, Nicks went on, that the employees were always welcome to talk to him anytime if they had anything they wanted to talk about, if they thought they were not being treated right. Nicks testi- fied that Bubis did not say anything about closing the plant or locking the doors. She estimated that the speech lasted 10 or 15 minutes. On cross-examination, Nicks claimed that she could not recall everything that Bubis said but did recall his saying: Any one of you that feels like you are not being treated right, you know you are welcome to come and talk it over with me without having to go on the outside and get help from the outside. Nicks said that she could not recall asking any question including a question about fans. Nicks had worked for the Company for about 12 years. Aubrey Taylor, another witness for Respondent, first testified that all he could recall was: Well, particularly, the only thing [Bubis] said, he said he was going to keep the plant open if he had to bring his own family in to run it. Taylor denied that Bubis said anything about closing or locking up the plant. Later, Taylor put it in these words: This is about what I can remember. He said, "We are going to keep this plant open as long as we can, and if'it comes to a showdown, I will bring my family in to work." Taylor expressed the opinion that Bubis made the above statement "right" at the end of his speech and "imagined" that Bubis said something else. He explained that "After you stay with a person as many years as I have, you will try to pick out your own life" in what is said. He asserted that he could not recall any reference to "outside help" or "outside parties" or that Bubis said that he would rather run his business himself, or that he did not want any outside help to help run it, or that Bubis asked about employee grievances or complaints. According to Taylor, Bubis did not mention the Union in his 5- to 10-minute speech. Although Taylor attended the office meeting, he claimed that Bubis "never opened his mouth in my presence, as far as I can remember, anything about the Union at all." Plant Manager Helton quoted Bubis as having said: he understood that some of the people had some problems and if they did, he would hope that they [would] come to him, rather than bringing in outside "Patrick's manner and testimony convince me that she is better educated than some of the other employee witnesses. However, that does not mean that she knew, when she gave her affidavit, what things an employer can and cannot say in connection with a union campaign. 1796 DECISIONS OF NATIONAL LABOR RELATIONS BOARD help, that he felt that we were small ; that we had always dealt with each other directly before, and his door was open to anyone with a problem. Essentially, that's what [Bubis] said. Helton assertedly was unable to recall anything else "specifically" that Bubis said but denied that Bubis said anything about closing the plant or locking the doors. He agreed that the employees mentioned that it was "extremely hot in the factory" and that they needed or wanted fans. He said that he did not remember but some question might have been asked about whether the fans had to be ordered from Alaska or Africa He added that the Company had fans which were used in previous summers, that, thereafter, they were "brought up," apparently from the basement, and "put in the back of the plant." Unlike the employee witnesses friendly to Respondent, Helton did not quote Bubis as having said anything about bringing his family in to work. Bubis said that this was his first experience with a union campaign and that he consulted an attorney whose field, apparently, was not labor'law who, in turn, advised him to consult the attorney who represented the Company at the hearing. However, the latter attorney was out of town and Bubis was unable to talk to him until the following Monday or Tuesday; i.e., July 26 or 27. As for his speech, Bubis said that he made notes in advance and followed them closely. (Notes dated 7/20/65 were introduced into evidence.) By looking at the notes, Bubis testified that he said, basically: I understand that there is some unhappiness among the employees. This is only normal-it happens in families, among friends, and particularly in hot, crowded conditions. I have known some of you most of my life and some only a few months. I think I am your friend and hope you are mine. When you have had problems I have tried to help. Now if you are unhappy, we both have problems. Let's see if we can work out our problems before we seek outside help which can become outside interference. Our big problem is space. We are crowded and we need to cooperate with each other not to bring in interference. An even bigger problem is competi- tion. Our business is tough and competitive. We must keep our expenses down. We should all work hard to accomplish this and by working together we can do it. We are trying to build our volume so we can afford more space and better conditions. In this condition, I know you will agree we are better off without outside interference. If we have a problem, let's try to solve it as friends. You know that some of you depend on this company for your food. You should also know that the company depends on you to keep the plant going. I need your help. You need my help. My door is always open to talk to employees individually or in groups. We do not drive the employees with stop watches.is If it comes to negotiations and we are called on to do more than we can afford, "Then what are we going to do?" 16 It is clear that Bubis could not recall having said anything about bringing his family in to work and the notes, which he allegedly followed closely, contain no such statement. And, as noted supra, Helton did not refer to any such remark by Bubis. Either the employees were mistaken, or were knowingly quoting something Bubis did not say, or were quoting something he said on a different occasion.17 Unless the employees were in error, Bubis clearly made at least one remark which is not in the prepared notes. As set forth infra, although Patrick denied at the hearing that Bubis said any- thing about closing the plant, I cannot and do not credit her testimony in view of her admission in her affidavit that Bubis did make such a statement . And it is sig- nificant that Watkins, another witness friendly to Respondent, first testified that he 15 Cf. the production quota given Jennie Jones when she returned in October. (See supra ) le The notes say also "go out and we hire others " There is also a page on which is written FANS and a reference to the inadequate bathroom facilities. 17 Employee Richardson testified that she heard no such remark and that Bubis did not make it in his July 20 speech. However, she heard some of the employees quote such a remark by Bubis, sometime after the July 20 speech. Bubis admittedly met with some of the employees in his office on July 22 and talked to all or most of them individually be- fore the election on August 27. (See infra ) AMERICAN TEA & COFFEE CO., INC. 1797 could not recall Bubis having made such a statement "at that particular meeting." Hall, another friendly witness, admitted that Bubis said that he would try to meet the Union's demands as long as he could but Hall allegedly could not recall what Bubis said he would do if he could not meet the demands. Taylor, a witness for Respondent, testified that probably at the end of his speech, Bubis referred to a "showdown" and said that if one occurred, he would bring his family in to work. (Of course, a statement that Bubis would bring his family in to work, if he could not meet the Union's demands, would mean that the plant was, in effect, closed to its regular employees.) Moreover, Bubis' own version of his speech shows that he told the employees that competition was a big problem, that expenses must be kept down, and that he asked, in conclusion, "If it comes to negotiations and we are called on to do more than we can afford `Then what are we going to do?"' Bubis is an intelligent and experienced business man and in determining his credibility, I have considered, inter alia, his repeated failure to give direct answers to questions. I have also considered his statement in one of his' prehearing affidavits that he visited the employees because he had "heard' through the grapevine that there was some unrest among the factory employees" and- [I] did not know of [Jennie] Jones' union activities on the day she was laid off on July 19 or 20. 1 did not know of any activity on or before those dates. [Emphasis supplied.] I also note that, despite Helton's testimony-and the visits to the employees, Bubis asserted at the hearing that he did not really know on July 20 about the union activity but knew only that there had been a meeting and the employees might be talking about a union. In evaluating Bubis' credibility, I have also considered the statements he claimed to have made to Union Representative Hodgin on July 20 and 21, statements which were clearly untrue, i.e., that no one had been laid off and later, that the three women laid off while the peanut butter line was not operating were either back at work or were on their way back. (See infra.) On July 20, unlike August 26 when Bubis made another speech, he had not con- sulted experienced labor counsel and had not been advised about what an employer can say and what he cannot say to counter a union campaign.is Under these cir- cumstances , it would only be natural for Bubis to answer his own question about what would happen if the Union asked more than the Company could afford by saying that the plant would have to close. Of course, this does not mean that Bubis had any intention of closing the plant but the employees could not know that or, at at least, could not be sure Bubis did not mean what he said. In view of the foregoing facts as well as the alleged inability of all the wit- nesses friendly to Respondent, including Plant Manager Helton, to recall much of anything that Bubis said on July 20 or what went on at the meeting in his office a day or two later (see infra), I am convinced that their memories were not as con- sistently poor as they claimed and that, instead, they were seeking to avoid testify- ing to what Bubis said lest they make a "slip" and inadvertently disclose what Bubis really said. In sum , having considered the record as a whole, I credit the testimony of the witnesses for the General Counsel and I find that Bubis said that he would have to close the plant if "outside help" came in and that he probably made the statement in connection with his question about what would happen if the Union asked more than the Company could afford. I conclude that Bubis also said, inter alea: 1. He thought that the employees should have come to him first; i.e., before going to an outside party. (See, for example, the testimony of Respondent's witnesses Hunt and Nicks.) 2. If the employees had problems, he hoped they would come to him "rather than bringing in outside help" and that the Company and employees had always dealt with each other directly in the past . (See, for example , the testimony of Plant Manager Helton.) 3. The Company and the employees should try to work out their problems before the latter sought "outside help" which could become "outside interference"; the Company was trying to increase the amount of business so that it could afford more space and better conditions and that, under these circumstances , he knew the 18 Cf. Bubis' claim with respect to later statements attributed to him that "by then," he knew what he could and could not say. 1798 DECISIONS OF NATIONAL LABOR RELATIONS BOARD employees would agree "we are better off without outside interference"; that some of the employees depended on the Company for their food and the Company depended on them to keep the plant running . (See the testimony of Bubis.) 4. He did not need to tell the employees who had attended the meeting the night before. (See testimony of Perkins.) 5. The employees should discuss the situation and come to a decision. (See the testimony of Perkins.) Of course, the employees had already discussed their prob- lems and reached a decision ; i.e., 13 of the 16 had signed union cards. It is also clear that Bubis sought to learn the employees' complaints or grievances, both in his visits and in his speech, told the employees that they should discuss their problems with him directly rather than bringing in outside interference, and when the employees mentioned their grievances, he made notes. It is also clear that a major complaint was the absence of fans and they were promptly produced. Although Bubis sought to make it appear that the fans were already in place and that he felt that the employees ' complaints about the absence of fans were frivolous, Plant Manager Helton 's testimony discloses that, at the very least , it was necessary to bring some of the fans up from the basement. The record also makes it clear that the employees had asked about fans in the past without getting results. (It is undisputed that, whatever the fan situation was, an employee had brought a fan from home in the summer of 1964.) -Surely, it is not surprising that employees would want fans in a factory in Nashville in July and I am far from convinced that fans were available at all times . In fact, Bubis himself conceded that one or more of the fans was in the basement and some repairs were necessary and that when the subject was mentioned; he commented, "That is something. Let me make a note of that." 19 7. The emergency union meeting on the evening of July 20 and the wearing of union buttons the next day On the evening of July 20, the day Jennie Jones was laid off and Hines was dis- charged, Union Representative Hodgin called an emergency meeting and handed out union buttons. He told the 8 or 10 employees present to wear them to "show" the Company "how strong" the Union was. On July 21, many of the employees, probably a majority of them, wore their buttons at the plant and some continued to wear them. -Others did not do so after the meeting in Bubis' office on the evening of July 21 or 22. •(See infra.) ' 8. The meeting in Vice President Bubis' office As stated above, by the close of the union meeting on July 19, 13 of the 16 employees on the payroll had signed union cards , i.e., 9 of the 12 "regular" employees, each of the 3 seasonal employees, and Shirley Dabbs who had quit or was on maternity leave on election day. An hour or so before the July 19 meet- ing, Vice President Bubis and/or Plant Manager Helton visited the homes of employees Watkins, Hall, and Anderson and asked questions about the meeting and the employee "dissatisfaction." The next morning, Jennie Jones, who initiated the union campaign and at whose home the union meetings were held, including the one on July 19, was laid off; Margaret Jones would have been laid off if, she had come to work; and Hines, Jen- nie Jones' sister, was discharged. That afternoon, Bubis made the speech described supra in which, inter alia, he threatened to close the plant, criticized the employees for bringing in "outside help" which he characterized as "interference," and directed them to get together, discuss the matter, and reach a decision. Bubis also reminded the employees that some-of them-depended on the Company for their food, asked what their complaints were, and promptly remedied one of them; i.e., the absence of fans. On Tuesday or Wednesday, employees Gertrude Patrick, Geraldine Hunt, • and Robert Anderson "talked it over," as directed by'Bubis, and decided they "didn't want to' be in the' Union:" -At the' hearing, Hunt stated the reason for the decision in almost the same words used by Bubis in his speech, i.e., that "she decided that the Union wasn't the answer `to the problems there; we should [talk] 'them over with [Bubis] first; we didn't feel like a union could help us out there." ie My doubt that fans were available at all times is based upon my conclusion that the testimony of Bubis and Helton was generally unreliable AMERICAN TEA & COFFEE CO., INC. 1799 Patrick, Hunt, and Anderson talked to Bubis about how they could get their cards back, he said that he would consult an attorney, and later told them they could write letters to the Union. They asked Bubis if they could have a meeting but neither Patrick nor Hunt explained why the employees felt it necessary or desirable to ask Bubis' permission to have a meeting. Employee Aubrey Taylor, who had not signed a card, explained that Bubis was invited because "there were a lot of things" the employees "needed to know." When asked to list some of the things, Taylor answered, "Things a person with a better education would know" such as "maybe how to spell something, ask a question about it.or something." However, Taylor stated that the employees did not "particularly" obtain the answers from Bubis but found them out by talking'among themselves." According to the credited testimony of Patrick, when the employees asked about holding a meeting, Bubis replied, "Well, do you want the use of the office?" The employees answered in the affirmative and a-meeting was scheduled for 8 p.m. at which both Bubis and Helton were present, the latter at Bubis' invitation. Patrick was, asked if, when she spoke' to, Bubis about ameeting, he said some- thing like "why" the employees' "went ahead with the union without asking him 'first, talking. to him about it first?" She first answered that she did not recall any such statement but then conceded, "'It's possible, yes" that Bubis said something like that but, if so, she had forgotten it. Ptrick did not explain why she. went to the union meeting and signed a card after' she talked to Helton, although she -had attended none of the earlier meetings and was reported to be "very much- upset'-' and "disturbed" about what was happening. It is clear that Patrick was one of the employee's if not the employee chiefly responsible for arrangiiig the meeting with Bubis in his office. See, for example, the testimony of her aunt, Birdie Nicks, that Patrick "informed [her] to be there at the meeting." Of course, both Patrick and Nicks were at the meeting. However, Patrick stated in her affidavit: I did not attend any meeting at the company of the older employees on the night of July 22 or 23 or about that time. I have never attended any meeting at the plant of just the older employees 20 , The meeting was held in Bubis' office on either Wednesday or Thursday night (July 21 or 22) with Bubis and Plant Manager Helton present during all or most of the meeting. Eight employees attended the meeting: Patrick, Nicks, Geraldine Hunt , Robert Anderson, William Watkins, Samuel Hall , Walter Wooten, and Aubrey Taylor. Three of the men, Watkins, Anderson, and Hall, had been visited by Bubis and/or Helton a day or two before and three of them, Watkins, Wooten, and Taylor, had not signed union cards. According to Patrick, the meeting lasted "About an hour or better, maybe." When first asked "What part did [Vice President Bubis ] play" in the meeting, Patrick answered, "What do you mean, what part did he play?" The question was repeated and Patrick said that Bubis said at the very beginning that the meeting was the employees' meeting, asked if they wanted him to stay or leave, saying he would do whichever they wished. The employees said that they wanted him to stay and he stayed, at least most of the time. Employee Anderson was asked who "ran" the meeting and his answer was that the employees asked Bubis to stay and "I think that [Patrick] was asking most of the questions. I'm not for sure on that." Anderson asserted that the only thing Bubis did throughout the meeting was to ask, at the outset, if the employees wanted him to stay or leave . However, Anderson admitted that questions were asked and he thought , but-was not "sure," that Bubis answered them . He claimed that he did not know what the questions were because he "wasn 't paying any attention." Anderson further testified that someone asked about getting the cards back, that Bubis said'he did not know-how they could do it, that he would have to check with his attorney .. Nicks also ' said that after Bubis ' opening remark , neither he nor Helton said anything. Patrick testified that the only 'question she asked was how the employees could go about getting their cards back (a question which Bubis had answered earlier), that she did not ask more questions than anyone else , and that "There wasn't really 20 The witnesses consistently described the meeting as a meeting of the "older" em- ployees ; i e., those who had worked for the Company a number of years. 1800 DECISIONS OF NATIONAL LABOR RELATIONS BOARD anyone asking a lot of questions . It was just a discussion among ourselves , really." She said that she did not recall any other question asked Bubis and could not recall Bubis saying anything in the hour -long meeting except his opening statement and his answer to her question . When asked the following question , she gave the following answer: Q. [Bubis] sat there and didn 't say anything except the one time that you have told us about; is that what you are testifying to? A. You are confusing me. She then said that "I'm not saying that . He could have , but not that I recall, not that I paid any particular attention to." According to Nicks, all Bubis said was that he was leaving the room and Nicks said that Bubis and Helton left "quite a few times." Hunt testified that Bubis only pointed out that it was an employee meeting and that he would stay or leave . Unlike the other witnesses , Hunt said that Bubis was out of the room "the biggest majority" of the time. Aubrey Taylor said that he did not believe that he asked any questions but "some of the rest of them might have ." However , he could not recall anything that Bubis said except the opening statement quoted by Hunt . (See above.) Hall was asked what happened when the employees met and answered that "they discussed the meeting" and the problem of getting their cards back . Hall did not identify the "meeting" which was discussed . When asked what Bubis said, Hall replied , "It was news to him," that he would stay or leave as the employees wished. Each of the - employees present, who had signed a union card , wrote a letter to the Union asking it to return his or her card . According to employee Aubrey Taylor, everyone knows that he goes to the post office every day for the Com- pany, that he volunteered to mail the letters, and went to a near-by drive-in and bought envelopes and stamps . Taylor did not say when he mailed the letters, i.e., whether . he did so that night or the next day when he made his regular trip to the post office. Employee Anderson said that he wrote his own letter but did not address the envelope. Thereafter he, "Put it in the mail" but he admitted that he did not mail the letter himself and could not say who mailed it. He agreed that he gave it to someone to mail but asserted , "I don 't know who it was. I just don 't know right now. I don 't recall exactly ." Anderson said that he did not believe that he gave the letter to Bubis, that he did not know whether or not Bubis bought the stamp but knew only that he himself did not buy the stamp . Anderson said nothing about Taylor's having left the meeting to buy envelopes and stamps. Nicks explained that Patrick "informed" her to attend the meeting, that she and the others "just decided we wanted to pull out" of the Union. She said that Patrick wrote her letter for her because she cannot see well at night but that she signed it. She then gave the letter to Taylor to mail but said nothing about a trip by Taylor to buy envelopes and stamps and did not say where the paper , envelopes, and stamps came from. Patrick testified that the letters were given to Taylor and he mailed them. She said that she did not know whether or not the Company furnished the stamps and did not mention that Taylor went out to buy stamps and envelopes . As noted previously, Patrick stated in her affidavit that she wrote her letter at home the following weekend. Hunt asserted that Taylor "got" the stamps but admittedly was not with him when he did so. Later, Hunt testified that Taylor went out and bought stamps and also explained that Taylor "picks up the mail every morning . . . . So, we had him to mail [the letters ] for us." Hall had worked for the Company for 14 years and was one of the employees visited by Bubis. He testified that he was invited to attend the meeting "by one of the girls," that he wrote a letter, gave it to Taylor to mail, and that Taylor bought the, amp. Hall described Taylor as the employee who goes to the post-office for 1e Company . If Taylor went out, during the meeting , to buy envelopes and stamps, Hall did not say so. Patrick was asked what "happened" that caused her to write for her card and she explained that when she went to the union meeting, i .e., the one she told Helton about, "I didn't fully believe in it, and I just decided I didn't want any part of it ." When asked if anything "specific" happened that caused her to change her mind, she replied that she thought that the "most important thing" was an AMERICAN TEA & COFFEE CO., INC. 1801 incident "the day of the election ," i.e., an incident which did not occur for more than a month after the meeting in Bubis' office.21 Nicks said that during the meeting, she asked the others "how they really, deep down in their hearts felt about wanting a union in there, and they said they felt like . we didn't need nothing like that there." Hall testified that he changed his mind about the Union on July 16; i.e., the day after he signed his card. He explained that a local bread company was having "a little trouble with the Union, too," that he talked the matter over with his wife who said that the employees had tried but failed to get a union where she worked and that the Union was not going to cause anything but "trouble." Anderson had signed up two other employees before the events of July 19 to 20, i.e., Bubis' visit to Anderson's home, Bubis' speech, and the layoff of Jennie Jones and the discharge of Hines. He testified that after he signed the card, there was some conversation at the meeting he did not understand and he "studied" about it when he got home. He thought about it some more the next morning at the plant and "got dissatisfied." However, he said he "didn't do anything," that he was still thinking about it, and that he "didn't say anything to anybody about it." Hunt explained that she asked for her card back because she "decided that the union wasn't the answer to the problems out there; that we should talk them over with [ Mr. Bubis] . . . that we should [talk ] them over with [Bubis ] first; that we didn't feel like a union could help us - out there ." (Cf. Hunt's testimony con- cerning what Bubis said in his July .20 speech.) Plant Manager Helton , who was invited to the meeting by Bubis, said that he took no part in the meeting but sat in the back of the room part of the time and spent part of the time in his own office , i.e., in a different room . On direct exam- ination , Helton said that the subject discussed was the "union situation , or organi- zational efforts" and the procedures by which the employees could get their cards back. On cross-examination, Helton was asked what was said about the organiza- tional campaign and answered , "What organizational campaign?" He was then asked, "Didn't you state that you discussed the organizational campaign at this meeting?" He answered, "No, sir . . . If I said that, it's incorrect." He then seemed to be saying that he had misunderstood the question, that he understood it to be what he personally said but he then said that he did not recall what was said about the "organizational campaign" but stated, as his "conjecture," that nothing was said about the organizational campaign "as such" but that the employ- ees were "very much concerned with getting these, quote, union cards, end of quote?" back, which they had signed. As I recall this was really the big problem with them, "their big concern." A few minutes later, Helton said that although he did not remember that the campaign was discussed, "I would bet a button that it was." Helton never stated what anyone said at the meeting but only that the employees wrote letters asking for their cards back. If Taylor went out for envelopes and stamps, Helton did not say so. Bubis testified that the employees asked how they could get their cards back, that he said he would be "glad" to call his attorney, that they decided they would rather meet at the plant, asked if they could do so, and he said he would be "glad" to make the office available any time they wanted to meet. (Cf. Patrick's testi- mony, set forth supra, that when she asked if the employees could have a meeting, Bubis asked if they would like to use his office.) Bubis told Helton about the meet- ing and said he would "rather not come back by himself." According to Bubis, at the outset of the meeting he instructed one of the employ- ees to sit in his chair and told the employees that he could not be a part of their efforts to get their cards back except to answer questions. However, none of the other witnesses, including Plant Manager Helton, quoted any such statements by Bubis. Although Bubis said that he did not buy the envelopes and stamps, he did not say where they came from and made no reference to a trip by Taylor to buy envelopes and stamps . Despite his earlier conversations with employees Patrick, Hunt, and Anderson, Bubis also claimed that the only question he could recall was one about how the employees could go about getting their cards back. 21 On the day of the election , Jennie Jones ' sister-in -law, who is not employed by Re- spondent, jumped out of Jones' car and "ran up" in Patrick's face and called Patrick "filthy" names. Patrick said she would have the woman arrested and the latter kicked Patrick. These facts were contained in an offer of proof which was rejected but which must be accepted as true. N L It B v. Ideal Laundry and Dry Cleaning Co., 330 F 2d 712, 716 (C.A. 10). 1802 DECISIONS OF NATIONAL LABOR RELATIONS BOARD The reasons given by the employees for asking for their cards back are quoted above and none claimed that he signed the card or wanted it back because he was "frightened." Bubis, however, described the employees who asked for the meeting as "shaken" or "scared" and those at the meeting as "afraid." Although Bubis did- not quote a single statement by a single employee to that effect or quote a single statement indicating the reason why the employees were afraid, he told about stories in local papers about serious acts of violence in Nashville attributed to the Teamsters generally and Union Representative Hodgin in particular.22 James Mintlow did not attend the meeting and his letter to the Union is dated July 28 and reads: "I am an employee at American Ace Coffee Co., and I would like for you to send my card back to me at 2424 Charlotte Avenue." Mintlow asserted that he asked that his card be sent to him at the plant because someone might have taken it out of his mailbox at home.23 He said that he wrote the letter first in longhand in the basement of the plant and then asked one of the office employees to type it. He "believed" he read the typed letter and "believed " it said' something about asking for his card back. He first said that he "found" the address but later testified that he asked the office employee to look up the address but said he mailed the letter. Bubis testified that Mintlow asked if he could have a letter typed, and that it was not the "practice" to type employee' letters unless they are in. a "jam." He asked Mintlow what the problem was, that Mintlow said the letter was a "personal" one and he told Mintlow he could have it typed. Bubis agreed that it was "conceivable" but that he could not recall that Mintlow told him the subject of the letter until later; i.e., while the letter was being typed or later that same day. Mintlow, Bubis said, "volunteered" the information about the subject of the letter but Bubis could not recall when Mintlow did so because, in Bubis ' words, "I didn't attach that much importance to it that I remembered it specifically or anything like that." 24 Bubis did not claim that he raised any objection when he learned the subject of the letter typed by the office employee. Mintlow testified that no one "threatened" him, that the way he "figured it one, was, "I've got to live like everybody else," that he had been in two unions before which were not "such as this union," that both had helped him, but that he knew nothing about this one. He went on to say that he talked to "two or three people," whom he did not name, that they wanted out of the Union, so he "just figured [his] own way" and wrote the letter. It is clear that the Union did not return any of the cards. Although Patrick was described as "very much upset" and disturbed about what was going on when she told Plant Manager Helton about the union meeting on July 19, she not only went to the meeting, her first, but also signed a union card. It is obvious from her testimony that she was anxious to conceal, prior to the hearing, her "contacts" with the Company during the week of July 19, for, as set forth previously, she said in her affidavit that she did not tell anyone about the meeting, that she did not attend the meeting in Bubis' office, and wrote her letter to the Union at home, the following weekend. It is also clear from Patrick' s testi- mony that when the employees said they wanted to meet , Bubis suggested that they meet in his office. In addition, all of the witnesses were obviously reluctant to recall what was said at the meeting, particularly by Bubis. It is also clear that the employees could have met without notifying the Company, that they could have met somewhere other than at the plant, and that there was no need for Bubis and Helton to be present since Bubis had told them previously they could write letters asking for their cards. Having considered Patrick's call to Helton, her efforts to conceal her connection with the Company, the visits of Bubis and/or Helton to the three employees on July 19, the personnel action on July 20, Bubis' speech on the same day in which, inter alia, he threatened to close the plant, criticized the employees for going to an zz Bubis did not explain why, if the employees were scared, they were willing to meet openly with management and ask for their cards back. Under the circumstances described by Bubis, it would seem that the employees would have felt it wiser to keep quiet about their change of heart and then vote against the Union in the election By so doing, no one could know or be sure how each employee voted. 23Although Mintlow said that he was no "dummy" and drafted his own letter, his demeanor and testimony disclosed that he is not very well educated and the above letter is shorter, more concise, and more "official" than such a person would be likely to write. It sounds more like a "form" letter which required only a signature. 24 Testimony of this type is one of the reasons why I discredit BuMs' testimony generally. AMERICAN TEA & COFFEE CO., INC. 1803 "outside party," directed them to deal with him directly and to discuss the situation and come to a decision, the production of fans after the employees had complained about the lack of fans, the part played by Patrick and Bubis in arranging the office meeting, the reluctance of the witnesses to testify to what Bubis said on July 20 and at the meeting in his office, the reasons given by the employees for asking for their cards back, the presence at the meeting of Bubis and Helton and of all three of the employees visited by Bubis and/or Helton, I cannot find that the office meeting was the independent and uncoerced idea of the employees and that management played no role in its inception or in the employees' decision to ask for their cards back. Although I seriously doubt that Taylor bought the envelopes and stamps, even if it is assumed that he did, that fact would not cause me to conclude that the meet- ing and letters were unrelated to Bubis' visits to three of the employees present, the personnel action on July 20, Bubis' speech that same day, and were not the result of Patrick's association with Bubis and Helton during this period, contacts which she was so anxious to conceal that she made flagrantly untrue statements in her affidavit. 9. The Union's letter of July 20 and the Company's reply On the morning of July 20, Jennie Jones called Union Representative David Hodgin and reported that she, Margaret Jones, and Mary Kathleen Hines had been laid off. Hodgin called Vice President Bubis about 10:30 a.m., identified himself, said that he represented a majority of the Company's "people" and has written Bubis a letter. (See below.) Hodgin told Bubis that he felt that the three employees had been laid off because of their union activity and asked Bubis to put them back to work. Bubis replied that the three would be recalled, that there had been some trouble on the peanut butter line, and told Hodgin to call him the next day. According to Bubis, he told Hodgin that "we hadn't laid anybody off. I didn't know what he was talking about; that just as soon as the line started back up the girls were going to be working. I didn't understand the nature of the call, because we hadn't laid anybody off ...:. If Bubis made the statement to Hodgin, it was untrue for it is undisputed that Jennie Jones was laid off and that Hines was not recalled until at or about the time the complaint was issued; i.e., in early October. Hodgin's July 20 letter to Bubis reads as follows: This is to advise that a majority of your truck drivers, maintenance employ- ees, excluding outside salesmen, have requested that Teamsters Local Union 327 represent them for the purpose of negotiating wages and working condi- tions. We stand ready to submit our proof of representation to any impartial third party. We would like to meet with you at your Company's office at 10:A.M., Thursday, July 22, 1965. If the time and place is not convenient, please contact the writer. In his reply, dated July 21, Vice President Bubis stated: We have received your letter of July 20. We regret to advise you that 10.00 A.M., Thursday, July 22, 1965, will not be convenient. Would Thursday, July 29, be convenient with you? Please let us hear from you.25 'ffi Pubis was asked the following questions by Respondent' s counsel and gave the follow- ing answers: Q. In the letter of July 20th to you from Mr. Hodgin, the essence of it is that be requests recognition of his union. Did you recognize his union? A. No, sir. Q. Why didn't you? A. Frankly this was my first experience with anything like this. Q. Did you hear my question? Why didn't you 9 Now, go ahead. A. Excuse me. I didn't think he did. I didn't know my rights in this situation and I wanted to consult an attorney. . . . Q Did you consult an attorney? - A. Yes, sir. Pubis then testified that he consulted an attorney who recommended that Bubis consult Sims and that he tried to talk to Sims but that Sims was out of town and he was not able to talk to Sims until the following Monday afternoon. Cf. The statements in Respond- ent's brief to me considering the Union's letter and the reasons why the Company refused to bargain. The brief states, inter alma, that the Union did not offer to prove its majority status. 1804 DECISIONS OF NATIONAL LABOR RELATIONS BOARD On July 21, before the Union's' letter had been delivered, Union Representative Hodgin talked to Bubis on the telephone. Bubis said that he had just recalled Jennie Jones and Margaret Jones, that the troubles on the peanut butter line were over. When 'Hodgin asked about Hines, Bubis said that her work did not "suit" him. Hodgin reminded Bubis that Hines had worked only 8 hours and asked if Bubis thought that was long enough to be a "fair trial." Bubis answered that he was not going to rehire Hines, that he was going to check with an attorney, and Hodgin should talk to him (Bubis) the next day.26 According to Bubis, he told Hodgin that the three women are "either back at work or on their way in to work." If Bubis made such a statement to Hodgin, it was not true for it is undisputed that Hines was not recalled until October. A few days later, Bubis told Hodgin that he had "contacted" his lawyer and that he was going to let the Union go,through the National Labor Relations Board. Hodgin asked again about Hines and Bubis repeated that he was not going to rehire her. Hodgin told Bubis that he would file both a representation petition and unfair labor practice charges. There is no evidence that Bubis ever questioned the Union's majority, or referred to the Union's offer to submit its proof to any "impartial third party," or raised any question about the unit described in Hodgin's letter. 10. The conversations between Plant Manager Helton and employee Robert Perkins on or about July 26 On some undisclosed date, probably in July, Robert Perkins, who attended the union meetings, signed a card, and did not write a letter requesting it back, bor- rowed $20 from the Company "through" Plant Manager Helton. In May, Helton had signed, personally, with Perkins a note for $200 to enable the latter to obtain a bank loan. The $20 company loan was to be paid back by deducting $5 a week from Perkins' paycheck and, apparently, $5 a week was to be deducted to be applied to the bank loan. It.is undisputed that the week of July 19 to 23, the week of the events pre- viously described, an additional amount, appaiently $5, was deducted from Per- kins' check to be applied to the $20 company loan 27 This action irritated Perkins and, as a result, he did not report for work on Saturday morning, July 24, as he was supposed to do. Although there is no allegation that Perkins was a supervisor, he was "in charge of" the peanut butter line and his absence caused the Company some, probably considerable, inconvenience. On Monday, July 26, Helton'-asked Perkins why he did not come to work on Saturday and Perkins explained that it was because of the "extra" money deducted from his check the week before and Perkins charged that the money had been deducted because of his affiliation with the Union and stated that he did not think that was right. Helton told Perkins that he should have told him [Helton] that he went to the union meeting and Perkins replied that he did not think that it was any of Helton's "business." Helton's answer was, "Well, from now [on], you don't expect [any] favors from the Company any more. You go to the union and get them." Helton did not claim, at the hearing, that there was no basis for Perkins' charge that the extra money was withheld because of Perkins' union activity and did not deny Perkins' testimony concerning their conversation. He admittedly talked to Perkins about not coming to work but "frankly" could not remember everything that was said. However, he recalled telling Perkins that if he needed financial help in the future, not to come to him "but to go to the Union." 21 In view of the fact that there was a layoff and that Hines was not recalled, ,I credit Hodgin's testimony. It may be that Bubis also made the statements he claimed in an effort to avoid further questions by Hodgin about the layoffs generally and the discharge of Hines in particular. Early in the hearing, Respondent's counsel stated that Hodgin had been found guilty of having guns and hand grenades in his car and that evidence to that effect would be introduced if Hodgin was a witness However, no such evidence was in- troduced although Hodgin was a witness and his testimony conflicted with that of Bubis. Whatever had happened, Hodgin was present throughout the hearing x Perkins testified without denial that he was not behind on the bank loan at that time, that he got behind later, after leaving the Company. AMERICAN TEA & COFFEE CO., INC. 1805 11. The conversations in the office of Vice President Bubis A week or two after July 20, Vice President Bubis called employee Oma Rich- ardson into his office as she was leaving the plant after work. Bubis told Richard- son, who had signed a union card and not asked for it back, that he would "just like to know" if she thought she would benefit from "outside help." The answer to such a question was almost certain to reveal and did reveal Richardson's attitude toward the Union for she answered in the affirmative. Richardson mentioned that the employees had requested fans but had not got them and that they needed something to keep them from getting blisters on their hands from tightening the lids on the peanut butter jars. Bubis also asked Richardson if she would like to see the blueprints of some new machines and she said no, that she would believe him. Bubis told Richardson that there was machinery which could replace all but two of the girls on the tea line and could take the place of the men on the coffee "roaster" for one man could run it only 15 minutes a day. Bubis also told Richardson that he could not discuss raises "because of the Union situation." 28 On the afternoon of August 19, i.e., about a week before the election, (see infra), Bubis called employee Margaret Spencer into his office. Spencer, like Rich- ardson, had signed a union card and had not asked for it back. After commenting that she had worked for the Company a good while, that her work had been "good" and that there had been no complaints from Plant Manager Helton, Bubis told Spencer, "I just want to know how you feel about the Union . . . I see you wear your union button . . . which . . . is fine. . It's up to you.... I don't tell you not to. . It's your business to wear the pin as long as you want to" and asked Spencer how she felt about the Union. She replied that she thought a union is a good thing if it is run right and everyone works together. Bubis disagreed, saying "he didn't feel like he could afford a union to come in, or any other outside help to come in to help run the place." Bubis added that it was a small plant and he felt they could all continue to run it together. Bubis also suggested that Spen- cer bring her son in and let him work during the summer. Bubis assured Spencer that he was not going to ask her how she was going to vote because it was her business, that no one would know how she voted, that it was "between [her] and God" but asked that she think about what he had told her and expressed the hope that she would vote his way.29 When Bubis was asked if he asked Spencer how she felt about the Union, he replied, "I would say it did not happen" and "I feel confident that I never asked her questions like" that his explanation being that "by then" he had learned what he could not do and, "I try to not to do what I'm not supposed to do." Having considered the whole record, including Bubis' testimony in other respects and his statements in his affidavit, I do not credit his testimony and find that his conver- sation with Spencer was that which she described. Nicks, but not Vice President Bubis, testified that on one occasion she went to Bubis' office because she did not know whether she was "safe" working in the plant, "the way some of the girls" were throwing glass and "crying and squalling back there." According to Nicks, Bubis told her to notify him if "they start trou- ble" and he would transfer her so she would not have to work with "them." Assuming that Nicks' testimony is true, she did not identify the "girls" involved so that it is impossible to determine whether the prounion or antiunion employees were chiefly responsible or whether it was six of one and a half a dozen of the other. The above findings are based on the credited testimony of Richardson. Bubis' testi- mony to the contrary is discredited. He did admit that a machine could be bought which could perform much of the work done by the girls on the tea line, that salesmen had been calling for years, leaving blueprints and cost estimates, that the Company weighs each year whether to purchase the machinery and had "paced off" where the machinery would be placed. He asserted that the machinery would not affect Richardson's job because she worked on the peanut butter line. However, the Company's own testimony establishes that the women working on tea are transferred to the peanut butter line when tea work falls off, thereby causing the layoff of peanut butter line employees. 2OAccording to Spencer, Bubis told her that Union Representative Hodgin had been caught with guns and grenades in his car but Spencer commented, "I don't know that that's the truth. I didn 't read it." It may be that Spencer was confused in this respect and was quoting a statement Bubis made in a speech about a week later. 1806 DECISIONS OF NATIONAL LABOR RELATIONS BOARD 12. The Company's refusal, in August, to allow Jennie Jones to work and its discharge of Margaret Jones As noted supra, Jennie Jones was sick during the first 2 weeks in August and when she sought to return to work on or about August 16, she was told that she was not needed because the work was "caught up." On or about August 20, Plant Manager Helton told Margaret Jones that he was "going to have to let [her] go" but gave no reason. She went back to the plant a few days later to pick up her check and separation slip. As she was leaving, Vice President Bubis called her back to ask if Helton had told her that she would be "rehired" when work picked up. Jones answered "No," that Helton had said only that he would have to let her go. Bubis then said that Helton had told him that he had told Jones that he would call Jones when there was more work. Jones replied, "Well, he didn't." Jones' separation slip read both "laid off" due to "lack of work" and "perma- nently terminated." 30 According to the Company, there was no work for Jennie Jones and Margaret Jones and each knew or was told that she would be recalled when there was work for her. Although the Company seeks to avoid overtime, its records show that during the week of August 20, the employees worked a total of 63 hours of overtime and that during the week of August 27, a total of 89 hours of overtime was worked. Among those working substantial overtime those weeks were Gertrude Patrick (8 and 10 hours), Birdie Nicks (7 and 10 hours), Geraldine Hunt (7 and 10 hours), and Margaret Spencer (7 and 10 hours)31 In addition, the testimony of Bubis discloses that there was considerable absen- teeism during this period and that he called Jennie Jones about August 11 or 12 to find out if she was coming back to work. As he put it, "If we were going to use her, we needed her when we needed her . . . and if she was coming back to work we needed her then and not later because the work was fast running out. .. . Also, as set forth infra, Oma Richardson and Margaret Spencer, both regular employees, quit on August 27. However, there is no evidence that the Company made any effort to recall either Jennie Jones, Margaret Jones, or Kathleen Hines. Instead, it hired new and inexperienced employees. 13. The resignation of employees Richardson and Spencer on August 27 Oma Richardson and Margaret Spencer were year-round employees who joined the Union and did not attend the meeting in Bubis' office and did not write to the Union asking for their cards back. They quit the Company on August 27, the day of the election. Vice President Bubis asked them not to quit saying that they had jobs with the Company as long as they wanted them. However, when Richardson and Spencer later talked to Plant Manager Helton, he told Richardson, "Well, that's good. We will be better off here without you." Helton did not direct his remark at Spencer specifically but as she put it, "I was with [Richardson]." There is no claim that Richardson's or Spencer's work had ever been criticized and, in fact, Vice President Bubis had told Richardson not long before that her work was "good." When asked about his conversation with Richardson, Helton answered: I said, "Well, that's good"-pardon me. Now after that I don't know what else was said. There was some other conversation. This testimony provides further evidence of Helton's loss of memory, in this case, a very sudden loss under circumstances which make it abundantly clear that his "loss of memory" about the rest of the conversation was due to the fact that Helton preferred not to have it in the record. Spencer explained that she quit because "there was so much confusion going on [at the plant] that I just didn't feel like I wanted to work in it." She testified that she did not quit because of anything Bubis or Helton said to her and the complaint contains no allegation that the Company was responsible for the decision of Rich- ardson and Spencer to quit. As stated above, the Company did not recall either Margaret Jones, Jennie Jones, or Hines at this time but hired new and inexperienced employees. 30 The above facts are based on Jones' undenied and credited testimony. 81 These figures are rounded off to the nearest figure. AMERICAN TEA & COFFEE CO., INC. 1807 14. Plant Manager Helton 's conversations with employee George Stephen Henry in September and thereafter As noted supra , Respondent hired a number of new employees in early Septem- ber, some brought in by other employees and some sent by the State employment service. The applicants were interviewed by Plant Manager Helton and some were hired and some were not hired . Helton concededly said substantially the same thing to everyone interviewed during this period. One of those interviewed and hired by Helton was George Stephen Henry. Dur- ing the interview , Helton asked Henry if he or anyone in his family was a mem- ber of the Union . Henry answered that his stepfather belonged to the Teamsters, that he (Henry) had worked for another company and the Union tried to get them to join there, the company told him not to join, and that he had not signed a card. Helton asked what Henry thought about the Union and Henry said he had no opinion because he was new and did not know either side of the argument. Helton explained that there had been a "mix up" at the plant , that the Union had lost an election, that people got mad and quit and that was the reason a new employee was needed. Helton 's version of the interview was that he told Henry, as he did all job appli- cants at that time , that there had been an election which the Union lost, that the Company had been threatened with pickets ( although there is no evidence to that effect ), and "I want you to understand that this could happen [ i.e., there could be a picket line], and if it does, you would have to decide whether or not you want to cross a picket line and come to work." Helton admitted that Henry said his stepfather belonged to the Teamsters , that there had been a union cam- paign where he worked before but that he had not joined the Union. On direct examination , Helton denied asking Henry if he was for or against the Teamsters or what his opinion was of the Teamsters or of "a union ." On cross- examination , he said he did not recall and did not know whether he asked the job applicants during this period about their "ideas on the union in general ." He admit- tedly hired some but not all the employees interviewed and could not recall "specif- ically" whether be hired anyone who said he or she would not cross a picket line. For the reasons set forth previously , I have concluded that Helton was not a reliable witness and am convinced that, as on other occasions , he did not testify truthfully or fully about what he said to Henry, whose testimony I credit. Henry, though not a supervisor , was "in charge of" one or more of the produc- tion lines. A month or so after Henry was hired , the complaint issued and Mar- garet Jones, Jennie Jones, and Kathleen Hines were recalled. Helton told Henry that he wanted the three women kept "off the line," that they were the three "agita- tors, trouble makers from the union that started all that union mess . . That they had to hire them back for some reason ." Helton also told Henry , "If the line breaks down and you are out of help . . . just shut the line down and come and get me." On one occasion , there was some old peanut butter to dump and Helton told Henry to "get one of them three deadheads back there that picks peanuts," meaning the two Jones women and Hines. Henry had made a comment to the effect that something would not have hap- pened if there was a Union and on some undisclosed date Margaret Jones and Jennie Jones asked Henry to sign a union card and he did so while sitting in a car with Jennie Jones and Hines. The next day , Plant Manager Helton told Henry, "Of course, you know that we know that you signed a union card," adding that Henry had been "tricked into" doing so , that he was "misled by that young girl back there" who had offered him something for signing the card . Helton did not men- tion a name but Henry believed that Helton was talking about Margaret Jones. About 2 weeks before the hearing , Henry and a Negro employee got in a fight which, according to Henry, started when he gave the Negro an order and the latter hit Henry . Helton's version was that Henry called the Negro a black s.o.b.; the Negro hit Henry, and there was a fight . Helton talked to both employees and they shook hands. He then talked to Henry alone and told him that if Henry said anything like that again, he would be discharged whether or not he had signed a union card . Helton explained that an employee , whose name he did not give, had told him that Henry had signed a card .32 32 I believe that if Helton had received his information from Jennie Jones, Margaret Jones, or Kathleen Hines , as suggested by Respondent , he would have been quick to say so. 1808 DECISIONS OF NATIONAL LABOR RELATIONS BOARD It may well be true that Henry called the Negro a name but, again, I do not credit Helton's testimony concerning his statements to Henry about Margaret Jones, Jennie Jones, and Hines. I find, instead, that Helton made the statements attributed to him by Henry in this and other respects. 15. The election, the Union's objections, and the Board's Order with respect thereto The Company having refused to bargain, the Union filed a representation petition on July 30 and on August 18, the Company and the Union signed a stipulation for certification upon consent election which was approved by the Regional Director the next day. The unit was described as including production workers and truck- drivers and excluding office clericals, guards, and supervisors as defined by the Act.33 The election was scheduled for August 27. On August 26, i.e., the day before the election, the Union signed a request to proceed with the election which states: The undersigned hereby requests the Regional Director to proceed with the above-captioned representation case, notwithstanding the charges of unfair labor practices filed in Case No. 26-CA-2168. It is understood that the Board will not entertain objections to any election in this matter based upon conduct occur- ring prior to the filing of the petition. The election was held on August 27 and the certification of conduct of election, which was signed by Robert Perkins on behalf of the Union, stated that the ballot- ing was fairly conducted, that all eligible employees were given an opportunity to vote their ballots in secret, and that the ballot box was protected in the interest of a fair and secret vote. The tally of ballots stated that there were 16 eligible voters, that there were 9 votes against the Union, 3 for the Union, and 4 challenged ballots. The challenged ballots were those cast by Jennie Jones, Margaret Jones, Kathleen Hines, all "sea- sonal" employees who had been laid off or discharged, and Shirley Dabbs who had either quit or was on maternity leave. The Union filed timely objections on August 31 and a timely amendment on Sep- tember 1, i.e.: 1. The basis for the objections is that the Company violated the Act from July 20, 1965, forward; generally, their conduct was one of harrassment [sic], discrimination and violation of the people's individual rights under this Act with the purpose in mind of destroying the majority status of this Local Union. Specifically, the Company laid off Jennie Jones, Margie Jones and Kathleen Hines upon learning of their affiliation with this organization. 2. On or about July 20, 1965, Mr. Marvin Bubis held meetings individually and collectively with at least 5 employees in one group and in these meetings castigated the Union and its membership, urged them to bring their troubles to him and disaffiliate themselves with the above named organization. 3. On Thursday, August 26, one day preceding and within 24 hours of the time the N.L.R.B. conducted the election, [Bubis] held a captive audience meeting in violation of the National Labor Relations Act, urging them to vote against the Union,and took this opportunity to personally attack the character of one Mr. David Hodgin, a representative of the above named labor organization. On October 6, the Regional Director issued his report on objections in which he stated that an investigation had been conducted and that all parties had been given an opportunity to submit evidence. As to objections 1 and 2, he pointed out that the incidents relied upon were the same as those which were alleged in unfair labor as Although the bargaining unit described in Union Representative Hodgin's letter of July 20 differed somewhat from that set forth in the stipulation for certification upon con- sent election, it is clear that Respondent did not challenge the unit proposed by Hodgin and that it did not base its refusal to bargain on a good-faith doubt of the appropriate- ness of the unit set forth in the Union's July 20 letter. It is equally clear that, in view of the 13 cards signed, the Union had a majority in any unit which the Company might have suggested. Finally, Bubis clearly learned from his conversations with the employees that all of the factory employees, i.e., all of those on the payroll, were involved in the orga- nizational campaign. AMERICAN TEA & COFFEE CO., INC. 1809 practice charges and that a complaint, based thereon, would issue shortly. He con- cluded, therefore, that these two objections "raise material and substantial issues which may best be resolved on the basis of record testimony." After carefully reviewing Bubis' speech on August 26, he concluded that it con- stituted "legitimate campaign propaganda" and that the Union's third objection was without merit. The Company filed exceptions to the report and on October 27 the Board issued an order directing hearing in the representation case in which it adopted the recom- mendations in the Regional Director's report which included rejection of the Union's objection 3. It ordered that a hearing be held to resolve the issues raised by objections 1 and 2 and stated that the hearing could be consolidated with the hearing in the unfair labor practice cases. It also directed that, after the hearing, the Trial Examiner or the Hearing Officer prepare and cause to be served on the parties a report containing resolutions of the credibility of witnesses, findings of fact, and recommendations to the Board as to the disposition of the issues raised by objections 1 and 2. The hearing on objections and the hearing on the allegations in the complaint were subsequently consolidated.34 C. Analysis and conclusions 1. The interference, restraint, and coercion a. The Company's conduct in July As set forth supra, the union campaign was initiated about the middle of July by employee Jennie Jones and by the close of the union meeting on July 19, 13 of the 16 employees on the payroll had signed union cards. The Company learned about the union campaign a few hours before the meeting on July 19 and Vice President Bubis and/or Plant Manager Helton immediately went to the homes of three employees, i.e. Anderson, who had signed a card and obtained signed cards from two other employees, Hall who had also signed a card, and Watkins who had not signed a card because he was of "retirement age." Bubis asked about the dissatisfaction among the employees, indicated that he knew about the union meeting scheduled for that night, asked what the employees knew about it, expressed his desire to "iron out" difficulties, and when Hall complained about the working space, Bubis told him he was going to try to "remedy" that situation. One of the effects of the visits was that Watkins tried to find Jennie Jones' tele- phone number and later told Jones about Bubis' visit and inquiry about the meet- ing. Another was that Anderson immediately made a special trip to the plant to talk to Bubis again although neither testified to what he said. A few days later, Anderson, Hall, and Watkins attended the meeting in Bubis' office and Anderson and Hall wrote letters to the Union asking for their cards back. (Watkins had not signed a card because he was of "retirement age.") Respondent admittedly believed that Jennie Jones, Margaret Jones, and Kathleen Hines were the leaders of the union campaign and Jennie Jones , was sent home the next morning, Margaret Jones would have been sent home had she reported for work, and Hines was discharged. As found infra, the Company's action was moti- vated by the union activity generally and of the three employees in particular and violated Section 8(a) (3) and (1) of the Act. x In an offer of proof, which was rejected, Vice President Bubis described a call, after the election, from Teamster Representative James Craighead in which the latter asserted that the campaign and/or election had been "hashed up" or "blown" by Union Representa- tive Hodgin, sought a meeting with Bubis, and claimed that he did not want to do to Respondent what the Teamsters were doing to Sunbeam Bakeries. A few minutes later, a truck painted like a Sunbeam truck drove by with a sign stating that Sunbeam Bakeries had been fined thousands of dollars for putting bugs in their bread. (The record does not indicate whether or not the sign was true or whether the bakery brought an action against the Union ) If these facts are in fact relevant to the Company's obligation to bargain, it should also be noted that Bubis did not meet with the Union and that there is no evidence of any Teamster action against Respondent at any time other than its filing of the unfair labor practice charges. - , 257-551-67-vo] 160-115 1810 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Also on July 20, the employees, other than the three named above were called together and Vice President Bubis made a speech in which, inter alia, he: (1) Stated that he would close the plant and/or lock the doors if the Union came in and reminded the employees that some of them depended on the Company for their food; (2) Directed the employees to discuss the situation and come up with a decision; i.e., a decision other than the one they had already made when 13 of the 16 signed union cards; (3) Criticized the employees for going to an "outside party," characterized "out- side help" as "interference," said that the employees should have come to him first, and pointed out that, in the past, the employees and the Company had always dealt with each other directly; (4) Sought to learn the employees' grievances and promptly remedied one of them; i.e., the absence of fans. A day or two later, Patrick, who had notified the Company about what was going on, and two other employees asked Bubis how they could get their cards back and indicated that they would like to have a meeting to talk about it. Bubis, in turn, told them they could write letters, offered them the use of his office and the meet- ing was in fact held there with Bubis and Plant Manager Helton present. Allegedly, no one who attended the meeting was able to recall much of what was said at the hour-long meeting, particularly by Vice President Bubis, but all of those present who had signed cards wrote letters asking for them back. Included in the eight employees present were Patrick, her aunt, Birdie Nicks, and all three men who were visited by Bubis and/or Helton; i.e., Anderson, Watkins, and Hall. It seems likely that the Company furnished the paper, envelopes, and stamps and the letters were mailed by the company "mailman." About a week later, another employee asked for and was given permission to have a similar letter typed by one of the office employees and, significantly, asked that his card be returned to him at the plant. Also in late July, a larger amount than had been agreed to was withheld from the paycheck of employee Robert Perkins to reduce a loan he had obtained from the Company. When Perkins, who had signed a card and had not asked for it back, charged that the Company's action was motivated by his union activity, Plant Man- ager Helton did not deny Perkin's charge. Perkins had not reported to work on the previous Saturday and the Company had good cause to reprimand him and to warn him not to expect any more favors from the Company. However Helton disclosed that the Company's irritation with Perkins was not based entirely upon his failure to report for work for he told Perkins that Perkins should have reported the fact that he attended the union meeting and told Perkins to go to the Union for money in the future. Having considered Respondent's questions, threats, statements, comments, and actions "in connection with the position of the parties, with the background and circumstances in which they were made and with the general conduct, of the par- ties," I find that the acts set forth above were "part of a general pattern of course of conduct" which interfered with, restrained, and coerced the employees in viola- tion of Section 8(a) (1) of the Act. N.L.R.B. v. Kropp Forge Co., 178 F.2d 822, 828-829 (C.A. 7), cert. denied 340 U.S. 810. These acts included interrogation, threats of reprisal, particularly the threat to close the plant, the Company's orders to the employees to reach a decision other than the one they had already reached, to deal with the Company directly, as in the past, its criticism of the employees for seeking "outside help," its inquiries about their complaints and the prompt pro- duction of fans, the role played by the Company in arranging the meeting in the office of Vice President Bubis at which five of the employees wrote letters asking for their cards back, and the presence at that meeting of Vice President Bubis and Plant Manager Helton. N.L.R.B. v. Tru-Line Metal Products Company, 324 F.2d 614, 616 (C.A. 6); United Fireworks Mfg. Co. v. N.L.R.B., 252 F.2d 428, 430 (C.A. 6), N.L.R.B. v. Wilbur H. Ford d/b/a Ford Brotheis, 170 F.2d 735, 738 (C.A. 6); N.L.R B. v. Camco, Inc., 340 F.2d 803, 804-807 (C.A. 5). b. Respondent's conduct in August In late July or early August, Vice President Bubis called Oma Richardson into his office. Richardson had signed a union card and had not asked for it back. Bubis said he would like to know if Richardson thought she would benefit from "outside AMEIUCAN TEA & COFFEE CO., INC. 1811 help" and Richardson said she did and gave her reasons . Bubis also told Richard- son about machinery the Company could buy which would do the work of a sub- stantial number of the employees. On August 19, about a week before the election , Bubis called employee Margaret Spencer into the office, Spencer, like Richardson , had signed a union card and not asked for it back. Bubis asked Spencer how she felt about the Union , commented on her union button, implied that she was wearing it only with his permission, i.e., by telling her that he was not telling her not to wear it , stated that he "didn't feel like he could afford" to have the Union "come in," and suggested that Spencer's son work for the Company. I find that the above conduct, including interrogation , implied threats, and implied promises of benefits , particularly when considered in the light of the Com- pany's earlier conduct, constituted interference , restraint , and coercion , and violated Section 8 (a)(1) of the Act. See cases cited infra. c. Respondent's conduct in September and thereafter When Plant Manager Helton interviewed job applicant Henry in September, he questioned Henry about his attitude toward the Union,35 later told Henry that the Company knew he had signed a union card, and commented that he had been "tricked" into doing so. In other conversations with Henry, Helton also referred to Jennie Jones, Margaret Jones, and Kathleen Hines as "agitators," "trouble makers" and as the employees who were responsible for the union "mess." Helton also told Henry that the three women had been recalled only because the Company had to take them back and instructed Henry to keep them off the production line, i.e., away from the other employees, even if it meant shutting down the line. Thus, even after the election, the Company engaged in interrogation, created the impression that the Company was engaging in surveillance, i.e., was keeping itself informed about the union activity of the employees, and made statements which revealed the Company's hostility toward and its willingness and intent to discrimi- nate against employees who engaged in union activity. The reasonable tendency of such conduct, especially when considered in the light of Respondent's earlier con- duct, was to interfere with, restrain, and coerce the employees in the exercise of the rights guaranteed them by the Act. Cf. N.L.R.B. v. Ford, supra. It follows there- fore, and I find that Respondent thereby violated Section 8(a)(1) of the Act. See also N.L.R.B v. Community Motor Bus Co., 335 F.2d 120, 122 (C.A. 4); Hendrix Manufacturing Company v. N.L.R.B., 321 F.2d 803, 805-806 (C.A. 5). As the court said in the latter case, the question is the interpretation the employees reason- ably could give the Company's statements and "whether, from the listener's point of view, these statements .. . constituted forbidden coercion, threats, or intimidation." 36 2. The discrimination against Jennie Jones , Margaret Jones, and Kathleen Hines a. The discrimination in July It is undisputed that Jennie Jones initiated the union campaign, visited a number of employees at their homes and/or talked to them about the Union at the plant, and got them to sign union cards. In addition, all of the union meetings were held at her home. Mary Kathleen Hines, Jennie Jones' sister, stated openly at the plant that she was going to the July 19 union meeting, in fact did so, and signed a card. Margaret Jones, who is not related to Jennie Jones but who Respondent may well have believed was related to Jennie, also signed a card and attended the meeting. Of course, Plant Manager Helton admitted that he "understood" or "felt" or was of the `opinion" that these three women started the union campaign and it is undisputed that both Bubis and Helton knew that there was a union wetting on July 19. w As noted supra, Helton testified that he said substantially the same thing to all of the job applicants he interviewed during this period. 36 Although some of the Company's conduct was not specifically set forth in the com- plaint, the question of whether the employer engaged in the conduct previously set forth was fully litigated. Rocky Mountain Natural Gas Company, Inc v. N.L.R.B., 326 F.2d 949, 951, footnote 3 (C.A. 10). 1812 DECISIONS OF NATIONAL LABOR RELATIONS BOARD As set forth supra, when Jennie Jones and Kathleen Hines arrived at the plant on July 20, the morning after the meeting at Jones' home and after the Bubis and/ or Helton visits to the homes of the three employees, they were told that the peanut butter line was broken down and Jones was sent home and Hines discharged although she had been hired only the day before for 4 to 6 weeks because the Com- pany was "at least three weeks behind" on tea orders. It is also undisputed that Margaret Jones would have been sent home but she did not come to work that day because one of her children was sick.37 That same afternoon, Bubis made a speech to the remaining employees in which, inter alia, he threatened to close the plant, criticized the employees for seeking "outside help," referred to such help as "interference," ordered them to deal with him directly about their problems, made notes of their grievances and promptly remedied the major complaint, i.e., the absence of fans, referred to the July 19 meeting, saying that he did not need tell the employees who had attended that meeting, and directed them to discuss the situation and reach a decision; i.e., a decision other than the one they had already made when they signed union cards. The above facts, as well as Bubis' role in the meeting in his office a day or two later, the refusal to bargain, Bubis' subsequent questioning of prounion employees Richardson and Spencer, Helton's conversation with Perkins, Helton's comment when Richardson and Spencer quit, i.e., "good," that the Company was better off without them,38 and Helton's questioning of and statements to job applicants and later employee Henry, establishes both the Company's hostility toward the Union and the Company's willingness to commit unfair labor practices in an effort to avoid its obligation to bargain by destroying the Union's clear majority. It is undisputed that the backlog of tea orders was such that Hines was hired on July 19 to help get the "extra" orders filled. She was told that she would work for 4 to 6 weeks. Furthermore, no one was sent home on Monday and no one was told not to report to work the next morning. However, an hour or two after the plant closed on Monday, the Company admit- tedly learned about the union campaign and the meeting that night. It would be naive indeed to doubt that it did not also learn from Patrick or one of the men visited by Bubis and/or Helton that the meeting was to be held at the home of Jen- nie Jones and that she was chiefly responsible for the campaign and that Margaret Jones and Kathleen Hines were also prounion. The next morning, Respondent allegedly had no work for Jennie Jones, Margaret Jones, or Kathleen Hines and discharged the latter. For the reasons set forth supra, including the Company's failure to tell anyone on Monday afternoon not to report for work the next morning, the backlog of tea orders which was large enough to cause the Company to hire Hines on July 19, and the fact that new peanuts were expected any minute which meant that the peanut butter line would be in operation shortly, it has been found that the Company's action at 8 a.m. on July 20 was not caused by the reason it alleged; i.e., that there was no work. Moreover, accord- ing to Bubis, he first told Union Representative Hodgin that no one had been laid off and, a day or so later, told Hodgin that all three employees were either back at work or on their way back, statements which, if made, were clearly false. (If Bubis made such statements, he was clearly seeking to mislead the Union about the Company's actions on July 20-21.) In fact, Bubis told Hodgin that Hines' work was unsatisfactory, a charge which was not repeated at the hearing. The above chain of events, without more, would be sufficient to warrant the conclusion that the Company's action was motivated by the fact that the three women were either responsible for or active in the union campaign. Cf, Angwell Curtain Company, Inc. v. N.L.R.B., 192 F.2d. 899, 903 (C.A. 7) in which the court stated, "It stretches credulity too far to believe that there was only a coin- cidental relationship between [the employees'] enthusiastic solicitation upon behalf 37 Cf. The following statement in Bubis' affidavit : [Il did not know of [Jennie] Jones' union activity on the day she was laid off on July 19 or 20. I did not know of any activity on or before those dates [Emphasis supplied I -As noted supra, there is no claim that the work of either employee had ever been pgriticized. AMERICAN TEA & COFFEE CO., INC. 1813 of the union on Monday , Tuesday and Wednesday and the abrupt termination of [their] employment on Thursday , at a time when there was plenty of work in [their] department." 39 However, there is further evidence that the Company's treatment of the three women was not based upon the lack of work. Thus, during this period most of the employees worked a substantial amount of overtime . And, more importantly, when Richardson and Spencer quit on August 27, the Company did not make any attempt to recall Jennie Jones, Margaret Jones, or Kathleen Hines but, instead, hired new and wholly inexperienced employees. Although Hines had no experience, Jennie Jones and Margaret Jones had worked for the Company not only in 1965 but in previous years and as the court observed in N.L .R.B. v. Northwestern Publishing Company, 343 F . 2d 521 , 526 (C .A. 7), absent contrary evidence, it would appear that "seasoned" employees are likely to be better employees than "green hands." Although the two Jones women , but not Hines , returned to work on July 21 or 22 , neither was on the payroll on election day; i .e., August 27. Furthermore, the Union put Bubis on notice on July 20 that it would claim that the women were terminated because of their union activity and Bubis must have known that the Company's records would not support an assertion that there was no work for them . In any event , the two had done all the harm they could do for the time being and Respondent in fact needed employees badly, as disclosed by the amount of overtime worked that week. Finally, when Jennie Jones, Margaret Jones, and Kathleen Hines were recalled in October, at or about the time the complaint issued , Plant Manager Helton referred to them as "agitators ," "trouble makers" and those responsible for the "Union mess" who the Company had to recall for some reason . During the same period, Helton charged that one of the three had "tricked" a newly hired employee into signing a union card and ordered that they be isolated as much as possible even if they were needed to keep the regular production lines operating . And they were isolated from the other employees as much as possible and were assigned , at least in part, to odd jobs. Having considered all of the foregoing facts , including Respondent 's threats of reprisals for union activity and its repeated illegal efforts to destroy the Union's majority, I conclude that a preponderance of the evidence establishes that Jennie Jones was laid off on July 20 and Kathleen Hines was discharged the same day because of the union activity generally and their union activity in particular. It follows, therefore , and I find that Respondent thereby violated Section 8(a)(3) and (1) of the Act . See N.L.R.B. v . Putnam Tool Company, 290 F .2d 663, 664- 665 (C.A. 6), in which the court 's summary of the facts indicates that it consid- ered significant the close relationship between the company 's actions and the var- ious stages of the employees ' efforts to obtain union representation . And the court in N.L.R.B. v. Camco , Incorporated , 340 F .2d 803 , 810, 811-812 (C .A. 5), refused to believe that the events in that case were nothing more than "an incredible series of coincidences." b. The discrimination in August The Union filed its representation petition on July 30 and the Board-conducted election was scheduled for and held on August 27. Jennie Jones was sick during the first 2 weeks of August and when she sought to return to work on or about August 16, i.e., about 10 days before the election, she was told there was no work for her. On August 20, i.e. , a week before the election , Margaret Jones was discharged , allegedly because of a lack of work. However, as set forth supra, although the Company understandably seeks to avoid overtime , virtually all of the employees worked a substantial number of hours of overtime during the weeks of August 16 and 20 . Furthermore , neither Jennie Jones nor Margaret Jones nor Kathleen Hines was recalled when Richard- son and Spencer quit on August 27. Instead , the Company hired new and inexpe- rienced employees . Then , they were recalled at or about the time the complaint issued although fall is supposedly a slow season. It is possible that Bubis also wanted these women not to hear his speech that day lest they report to the Union what he said. 1814 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Having considered the foregoing facts, as well as what had gone before and the relationship between the dates on which Jennie Jones and Margaret Jones were refused employment in August and the election , I find that a preponderance of the evidence establishes that Jennie Jones and Margaret Jones were removed from the payroll at that time because of their union activity and because of the forthcoming election at which they could be expected to vote for the Union. It follows, therefore, and I find that Respondent thereby violated Section 8(a)(3) and (1) of the Act. c. The discrimination in October and thereafter Even after the Union lost the election , Respondent did not relax its efforts to make sure that its employees would have nothing to do with the Union. Thus, when Plant Manager Helton interviewed job applicant Henry in early September, he asked how Henry felt about the Union and later let Henry know that he knew that Henry had signed a union card. After Jennie Jones, Margaret Jones, and Kathleen Hines returned to work in October, Helton referred to them as "agitators ," "trouble makers," and "dead- heads" and described them as the employees responsible for the "union mess." Helton also directed Henry to keep them off the production lines even if additional help was needed and they were assigned in considerable part to odd jobs which kept them , at least to some extent , away from the other employees . Jennie Jones was also given for the first time, a production quota and told to make a production report. Having considered the above facts, in the light of what had gone before, I con- clude that a preponderance of the evidence establishes that after the three women were recalled , Respondent sought to reduce their contacts with the other employ- ees, assigned them as undesirable jobs as possible, and that its purpose was to penal- ize the three women because of their union activity and to discourage the other employees from engaging in union activity and that Respondent thereby violated Section 8(a)(3) and (1) of the Act.40 3. The refusal to bargain in violation of Section 8(a)(5) and ( 1) of the Act On or before July 19, 13 of the 16 employees on the payroll signed union cards which read: The undersigned hereby apply for admission to membership in the above Union . . . and voluntarily choose and designate it as my representative for purposes of collective bargaining ... . It is clear from the employees ' testimony that they understood , when they signed the cards , that they were choosing union representation and even on July 21, the day after the layoff of Jones , the discharge of Hines , and Bubis' speech, many of the employees , probably a majority of them , wore union buttons in the plant. Not a single employee testified that he misunderstood the meaning of the card or that, when he signed the card, he did not want to be represented by the Union.41 In its letter of July 20 , the Union claimed to represent a majority of the employ- ees, offered to submit its proof to "any impartial third party" and suggested a meet- ing date. Vice President Bubis clearly understood that the Union was requesting recognition and bargaining and in his reply did not question the Union 's majority claim or refer to its offer to submit its proof. Moreover, if the Company had not learned the true state of affairs from Patrick and/or the three employees visited by Bubis, it learned the facts when most of the employees wore union buttons on July 21 . Finally, Bubis did not raise any question about the unit described in the Union 's letter. Instead , Bubis said only that he could not meet on the date suggested by the Union and proposed a meeting the following week. Nor did Bubis question the Union's majority, nor refer to its offer to submit proof of its claim, nor raise any question about the unit on July 22 or thereafter. "It will be recalled that Respondent hired a number of new employees in September who might have been persuaded to sign union cards. n It is possible that Patrick did not wish to be represented by the Union but signed a card in order to avoid suspicion about why she attended the meeting. AMERICAN TEA & COFFEE CO., INC. 1815 All he ever did was to state that he had consulted an attorney and would allow the Union to "go through" the Board; i.e., seek an election.42 In the period between learning of the union campaign from Patrick, i.e., on July 19 , and the Company's statement indicating that there should be an election, Bubis visited the three employees in their homes, Jennie Jones was sent home, it was announced that Margaret Jones would be sent home, and Hines was dis- charged. On July 20, Bubis made his speech in which he threatened to close the plant, criticized the employees for seeking "outside help," in effect instructed them to deal with him directly, in fact dealt with them directly, and directed them to discuss the matter and come up with a decision. On July 21 or 22, Bubis was informed that some of the employees wanted to ask for their cards back, a meeting for that purpose was scheduled to be held in Bubis' office and was held in his office under the circumstances described above. Having considered the facts just summarized, including the Company's failure to express any doubt the Union's majority or the unit proposed by the Union, the Company's failure to mention the Union's offer to submit its proof, and its conduct on July 19, 20, 21, and 22, I conclude that Respondent's failure to recognize and bargain with the Union, upon request, was not motivated by a good-faith doubt of the Union's majority or of the unit but by a desire to gain time within which to destroy the Union's majority or by a belief that its conduct had already destroyed that majority. It follows therefore, and I find that Respondent violated Section 8(a)(5) and (1) of the Act by refusing to bargain with the Union which in fact represented a substantial majority of the employees when it requested recog- nition and bargaining. Joy Silk Mills, Inc., 85 NLRB 1263, enfd. as modified 185 F.2d 732, 741-742 (C.A.D.C.), cert. denied 341 U.S. 914. Cf. Overnite Trans- portation Co. v. N.L.R.B., 308 F.2d 279, 283 (C.A. 4) in which the court com- mented that the employer "unmistakably demonstrated" that it gave some credit to the union's majority claim by embarking upon a course of "illegal" conduct. Such conduct, according to the court, constituted an "absolute refutation" of a claim of good-faith doubt, a claim which was never asserted in the instant case. Also here, as in N.L.R.B. v. Inter-City Advertising Co., 190 F.2d 420, 421-422 (C.A. 4), Respondent made no effort to determine whether the Union's claim was justified but instead engaged in unfair labor practices "in an attempt to get rid of [the Union] as a bargaining representative." See also N.L.R.B. v. Philamon Laboratories, Inc., 298 F.2d 176, 180 (C.A. 2). In short, the record as a whole demonstrates that the Company's refusal to bargain was due to its "positive rejec- tion . of the principle of collective bargaining." N.L.R.B. v. Inter-City Adver- tising Co., supra, 422. It has long been settled that an election is not the only means by which a union may establish its majority status. United Mine Workers v. Arkansas Oak Flooring Co., 351 U.S. 62, 71-72; N.L.R.B. v. Sunrise Lumber & Trim Corp., 241 F.2d 620, 624 (C.A. 2), cert. denied 355 U.S. 818. In short, an employer has no abso- lute right to an election as a condition precedent to bargaining, especially where, as here, he has engaged in conduct which has made a free election impossible. (See infra.) Cf. N.L.R.B. v. Stow Manufacturing Co., 217 F.2d 900, 904 (C.A. 2), cert. denied 348 U.S. 964. In sum, an employer who does not assert any doubt of the union's majority claim or of the appropriateness of the unit and who does not take any steps to determine the merits of the union's claim but instead attempts to defeat the union by means of conduct violative of Section 8(a)(1) and (3) of the Act may not later claim that he had a right to refuse to bargain until the union had won a Board-conducted election . "Such a rule," as one court has said , "would encourage employers to commit unfair labor practices rather than promote the freedom of employees to decide for or against a union in an atmosphere free from restraint or coercion ...... Overnite Transportation Company v. N.L.R.B., supra. 42Although the agreed-upon unit differed somewhat from the unit described in the Union's letter, it is clear that Respondent's refusal to bargain was not based upon a doubt concerning the appropriateness of the unit. It is equally clear that the Union had a majority in any unit Respondent might have proposed. Finally, Respondent was aware on July 19 and thereafter that the Union was seeking in fact to represent all of its "factory" em- ployees I conclude, therefore, that the variance between the unit described in the Union's letter and that agreed to by the parties is immaterial. The Lone Star Company, 149 NLRB 688, 701-702 and cases cited therein. THIS DECISIONS OF NATIONAL LABOR RELATIONS BOARD Nor can the Respondent rely on the fact that the Union failed to win the elec- tion on August 27 -for, as found infra, Respondent's conduct rendered a free and uncoerced election impossible. Clearly, Congress did not provide for Board-conducted elections in order to provide an employer with an excuse not to bargain with a union which in fact represented a majority of the employees and about whose majority the employer had no good-faith doubt. Even more clearly, Congress did not provide for such elections in order to give an employer time within which to destroy the union's majority or to provide him with an opportunity to demonstrate that his conduct had achieved that result. As the court said in N.L.R.B. v. Armco Drainage & Metal Products, Inc., 220 F.2d 573, 577 (C.A. 6), in such cases a Board order which would not restore to the union the status it enjoyed prior to the employer's unfair labor practices would allow the employer to benefit by his own illegal conduct. See also Irving Air Chute Company V. N.L.R.B., 350 F.2d 176, 181-182 (C A. 2), enfg. 149 NLRB 627, 628-630. 4. The effect of Respondent's conduct on the election By the close of the union meeting on July 19, 13 of the 16 employees on the payroll had signed union cards. However, shortly before that meeting, Patrick reported what was going on to Plant Manager Helton who, in turn, reported to Vice President Bubis. Within an hour, Bubis and Helton started out on their visits and Watkins, one of those visited, was sufficiently disturbed that he tried to call Jennie Jones. Another, Anderson, who had not only signed a card but had obtained signed cards from two other employees, was sufficiently disturbed that he did not answer Bubis' questions truthfully and immediately after the visit made a special trip to the plant to talk to Bubis again. The next morning, the employees learned that Jennie Jones, who had initiated the campaign, was laid off, that her sister, Hines, was discharged, and that Mar- garet Jones would have been laid off had she come to work that day although, as the employees must have known, there was plenty of work. That afternoon, the employees were addressed by Bubis who, inter alia, threat- ened to close the plant, criticized the employees for seeking "outside help," which he characterized as "interference," indicated that he knew which employees had attended the union meeting, instructed the employees to deal with him directly, dealt with them directly, granted benefits in an effort to avoid collective bargaining, and directed them to discuss the situation and reach a decision other than the one they had already made when 13 of the 16 had signed union cards. - In the light of the foregoing facts, it is scarcely surprising that some of the employees decided on July 21 or 22 that they wanted their cards back and that two of the leaders of this antiunion movement were Patrick and Anderson, the latter being one of the three employees visited by Bubis and/or Helton. Nor is it surprising that the employees made sure that Bubis knew about their change of heart and that he was present when they wrote letters asking for their cards back. Nor is it surprising that the others present included Hall and Watkins, the other two employees visited by Bubis and/or Helton, and Nicks, Patrick's aunt. About a week later, another employee wrote asking for his card back , again making sure that Bubis knew that he had done so and, in fact, asking that his card be returned to him at the plant. In short, not a single letter was written away from the plant and without the direct knowledge of and assistance from the Company. In the meantime , the Company refused to bargain with the Union even though it did not doubt the appropriateness of the unit suggested by the Union or the Union's majority, and made no effort to verify its claim in the manner suggested by the Union or in any other manner. Instead, it merely stated that the Union should seek an election. During the same period, an extra amount of money was deducted from the pay- check of Robert Perkins who had signed a union card and had not asked for it back, Plant Manager Helton told Perkins that Perkins should have told him that Perkins had gone to the union meeting and warned Perkins to go to the Union for favors in the future. Either in late July or early August, Vice President Bubis interrogated employee Richardson, who had signed a card and had not asked that it be returned, about her attitude toward the Union and reminded her that the Company could buy machinery that could do the work of a substantial number of the employees. AMERICAN TEA & COFFEE CO., INC. 1817 Although there was plenty of work, as disclosed by the amount of overtime worked, Jennie Jones was refused employment on August 16, about 10 days before the election, and Margaret Jones was discharged on August 20, a week before the election. And about August 19, Margaret Spencer, another employee who had signed a card and had not asked for it back, was interrogated by Bubis who also suggested that the Company employ her son. In sum, by election day, the employees had ample reason to believe that their jobs might be in danger if they voted for union representation. And, as the court noted in N.L.R.B. v. W.C. Nabors d1b/a W.C. Nabors Company, 196 F.2d 272, 276 (C.A. 5), cert. denied 344 U.S. 865, when statements of the type made by Bubis are made by "one who is a part of the company management and who has the power to change prophesies into realities, such statements, whether couched in the language of probability or certainty, tend to impede and coerce employees in their right to self-organization and therefore constitute unfair labor practices." Most of the employees who asked for their cards back were either women or Negroes who had worked for the Company for 10 years or more. Such employees might find it difficut to find and/or learn new jobs and, as Bubis reminded them in his speech on July 20, some of them depended on the Company for their food. It is surely reasonable to conclude, as I do, that the employees might decide that they preferred their present jobs, without union representation, to the possibility of no jobs at all. Nor would employees with good reason to wish to avoid antagonizing their employer be likely to testify in his presence that their decision to ask for their cards back and their decision to vote against the Union resulted from the employ- er's illegal conduct. Furthermore, as the Supreme Court pointed out in N.L.R.B. v. Donnelly Garment Company, 330 U.S. 219, 230-232, the absence of a sense of constraint is a "subtle thing" and recognition of "constraint calls for a high degree of introspective perception." As a result, employee testimony is not sufficient to overcome the more positive evidence concerning company acts which prevented a free choice by the employees. As set forth previously, the Union lost the election conducted on August 27 and thereafter filed three objections to it, the first two of which were based in considerable part upon the Company's conduct in July; i.e., prior to the filing of the representation petition. In his report on objections, the Regional Director found no basis for the Union's third objection which was based on a speech Bubis made the day before the election. However, the Regional Director noted that the first two objections were based on incidents which the Union had charged consti- tuted unfair labor practices and that a complaint, based on those charges, would be issued shortly, as in fact occurred. He concluded, therefore, that those objections raised material and substantial issues which could best be determined on the basis of record testimony. The Company filed exceptions to the report and on October 27, 1965, the Board issued an order directing hearing in which it ordered that a hearing be held to resolve the issues raised by the Union's objections 1 and 2 and stated that the hearing could be consolidated with the hearing with respect to the complaint and the two hearings were later consolidated. The Examiner hearing the case was directed to prepare and cause to be served upon the parties a report containing resolutions of credibility, findings of fact, and recommendations to the Board with respect to the questions raised by the Union's objections 1 and 2. Having considered the Company's conduct in July which included the various events previously described, such as the visits to the employees on July 19, the discriminatory personnel action on July 20, Bubis' speech on the same day, and the meeting in Bubis' office a night or two later, Plant Manager Helton' s state- ments to employee Perkins on July 26, and the Company's refusal to bargain, on request, much of which constituted unfair labor practices, i.e., violations of Section 8(a)(1), (3), and (5) of the Act or of more than one of those sections, I conclude that there is merit in the Union's objections 1 and 2, i.e., that Respondent engaged in conduct in July which rendered a free and uncoerced election impossible and that when the employees voted on August 27, they had been subjected to conduct which makes it impossible to say that the results of the election reflected the true, uncoerced wishes of the employees. I shall recommend, therefore, that the petition in Case 26-RC-2463 be dismissed and that all proceedings in connection therewith 1818 DECISIONS OF NATIONAL LABOR RELATIONS BOARD be vacated. Irving Air Chute Co., Inc., 149 NLRB 627, 629-630, enfd 350 F 2d 176, 181-182 (C.A. 2). As the Board pointed out in that case, the Boaid holds that a union which "loses an election may nevertheless seek bargaining relief under Section 8(a)(5) of the Act or Section 8 (a)(1) in appropriate circumstances, where it appears that the employer has engaged in conduct requiring that the elec- tion be set aside." Although the Union signed , on August 26, a request to proceed which states that it is understood that the Board will not entertain objections to the election based on conduct occurring before the petition was filed, i.e., before July 30, the Board directed a hearing and findings with respect to the effect of such conduct on the election and such findings have been made 43 In any event, the Union' s objections referred not only to the Company's specific acts in July but also to its violations of the Act from July 20 "forward," the alleged purpose of which was stated to be to destroy the Union's majority. And the Com- pany's illegal conduct was not confined to the events in July for in August, it violated Section 8(a)(1) of the Act by interrogating employee Spencer and violated Section 8 (a)(3) and (1) of the Act by discriminatorily denying Jennie Jones employment on August 16 and by discriminatorily discharging Margaret Jones on August 20. The Company's conduct in August, of course , followed the filing of the Union's representation petition on July 30. (It is also possible that Bubis' coer- cive interview of employee Richardson took place in August . See infra.) Having considered Respondent 's conduct in August, I conclude that it also , either standing alone or when considered in the light of the Company's July conduct, rendered a free and uncoerced election impossible. In restoring the status quo which existed prior to the Company's unfair labor practices, the Union is given no more than it was entitled to at the time it requested recognition and bargaining . An election at this time would be "manifestly unfair" to the Union and would allow Respondent to benefit by its own illegal conduct. Irving Air Chute Co., v. N.L.R.B., supra, 182. See also N.L.R.B. v. Armco Drain- age & Metal Products, Inc., supra. CONCLUSIONS OF LAW 1. Respondent is an employer engaged in commerce within the meaning of the Act. 2. The Union is a labor organization within the meaning of the Act. 3. On and after July 19, the Union was the statutory bargaining representative of Respondent 's employees in an appropriate bargaining unit; i e., its production workers and truckdrivers , but excluding office clericals , guards, and supervisors as defined by the Act. 4. Respondent violated Section 8(a)(1) of the Act by interrogating employees and job applicants about the union activity and their attitude toward the Union, by creating the impression of company surveillance of union activity , by criticizing employees for seeking union representation , by threatening reprisals if the employ- ees engaged in union activity or chose to be represented by the Union , by directing them to reach a decision with respect to union representation other than the one already reached, by directing them to bargain directly with the Company, by bargaining directly with them in an effort to avoid collective bargaining , by promis- ing and granting benefits in the course of direct bargaining and/or in order to avoid collective bargaining , by promoting , assisting and taking part in a meeting 43 The Company , of course, was not a party to the request to proceed and in no way relied upon it in determining its course of action In cases such as this, the union may not be aware of the extent of the company's conduct and/or may not be able to evaluate accurately the effect of the company's illegal action on the employees The Act, of course, is designed to protect public , not private rights , and the basic issue is one which the Act rests in the Board , not one of the parties , the right and duty to determine , i e., whether the results of a Board -conducted election can be said to reflect the free and uncoerced desires of the employees It would surely defeat, rather than effectuate , the policies of the Act to allow one of the private parties to determine conclusively that a free election is possible and to hold that the Board is bound by the union's opinion , often based on in- adequate facts and formed by laymen. It is certainly true that , under such circumstances, the union cannot be heard to complain if the Board chooses not to consider prepetition con- duct but to allow the employer to rely on the union ' s action to avoid the consequences of Its own illegal conduct would encourage employers to engage in such conduct , hoping that the union will be unaware of the nature or extent of the company 's conduct and will be unable to determine , accurately , the effects of such conduct on the employees. AMERICAN TEA & COFFEE CO., INC. 1819 the purpose of which was to encourage employees to ask for their cards back, and by indicating its hostility toward and its willingness and intent to discriminate against employees who engage in union activity. 5. Respondent violated Section 8 (a) (3) and (1) of the Act by laying off Jennie Jones and discharging Kathleen Hines on July 20, by refusing Jennie Jones employ- ment on August 16, by discharging Margaret Jones on August 20, and by isolating and harassing Jennie Jones, Margaret Jones, and Kathleen Hines after they were recalled in October. 6. Respondent violated Section 8(a) (5) of the Act by refusing to bargain, on request, with the Union, the majority representative of the employees in an appro- priate bargaining unit. 7. Respondent's conduct either in July or in August or in both months, con- sidered either separately or together, rendered a free and uncoerced election impossible. 8. Respondent did not violate the Act by engaging in conduct other than that summarized in paragraphs 4, 5, and 6 above. THE REMEDY Having found that Respondent engaged in the unfair labor practices set forth above, the recommended order will direct it to cease and desist therefrom and to take the affirmative action normally required in such cases . Any backpay found to be due Jennie Jones, Margaret Jones, and Kathleen Hines shall be computed in accordance with the formula set forth in F. W. Woolworth Company, 90 NLRB, 289 and Isis Plumbing & Heating Co., 138 NLRB 716. Having found that the Union represented a majority of Respondent's employees in an appropriate bargaining unit when it requested bargaining, and having found that Respondent did not refuse to bargain because it had a good-faith doubt about the Union's majority or the appropriateness of the unit described in the Union's July 20 letter, the Order will direct Respondent to bargain with it, on request. N.L.R.B. v. Armco Drainage & Metal Products, Inc., supra; Irving Air Chute Com- pany v. N.L.R.B., supra, 181-182; Greystone Knitwear Corp., 136 NLRB 573, 575-576, enfd per curiam, 311 F.2d 794 (C.A. 2); Piasecki Ai,craft Corporation v. N.L.R.B., 280 F.2d 575, 591-592 (C.A. 3), cert. denied 364 U.S. 933; Editorial "El Imparcial," Inc. v. N.L.R.B., 278 F.2d 184, 187 (C.A. 1); D. H. Holmes Company, Ltd. v. N.L.R.B., 179 F.2d 876, 879-880 (C.A. 5). The unit set forth in the stipulation for certification upon consent election, which was approved by the Regional Director, included the Company's "production work- ers." Under well-established Board precedent, a unit of production workers includes "seasonal" employees of the type employed by Respondent, i.e., employees who do the same work as the full-time employees, who work substantial periods and usually year after year and who have a close community of interest with the year- round employees. Delight Bakery, Inc., 145 NLRB 893, 906. Board precedent also establishes that casual, off-the-street employees who work for brief periods and who do production work rarely if at all are not included in the unit . Marvel Roofing Products, Incorporated, 108 NLRB 292, 294, footnote 6. Under these circumstances, the order directing Respondent to bargain is to be interpreted as requiring it to bargain with respect to the "seasonal" production employees but not with respect to the men hired off the street for stevedoring work primarily. Having found that Respondent's illegal conduct in July and between August 1 and 27, either separately or in combination, rendered a free and uncoerced election impossible, the order will direct that the petition in Case 26-RC-2463 be dismissed and that all proceedings in connection therewith be vacated. In view of the broad range of Respondent's illegal conduct, including its past and current discrimination against Jennie Jones, Margaret Jones, and Kathleen Hines, action which goes to the very heart of the Act (N.L.R.B. v. Entwistle Mfg. Co., 120 F.2d 532, 536 (C.A. 4), I believe that Respondent may engage in sim- ilar conduct in the future if the employees renew their efforts to obtain union representation. The order will therefore direct Respondent not to discriminate against employees in the future because of their union activity, even though the three discriminatees have been recalled, and will also direct Respondent to cease and desist from engaging in any conduct which denies its employees the rights guaranteed them by the Act. Needless to say, nothing in the order is to be construed as denying Respondent the right to layoff or discharge employees for any reason other than their union activity as, for example, because of lack of work or any other reason. 1820 DECISIONS OF NATIONAL LABOR RELATIONS BOARD RECOMMENDED ORDER American Tea and Coffee Co., Inc., its officers, agents, successors and assigns, shall: 1. Cease and desist from: (a) Discouraging membership in or activity on behalf of Teamsters, Chauffeurs, Helpers and Taxicab Drivers Local 327, Affiliated with International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, or in any other labor organization, by laying off, discharging, by discriminating in job assign- ments, or in any other manner discriminating against employees because of their union membership or activity. (b) Refusing to bargain, on request, with the above-named Union, the statutory representative of its employees in the following appropriate unit: Production workers and truckdrivers excluding office clericals, guards, and supervisors as defined by the Act. (c) Interrogating employees and job applicants about the union activity and their attitude toward the Union, creating the impression of surveillance of union activity, criticizing employees for seeking union representation, directing employees to bargain with the Company directly, engaging in direct bargaining in an effort to avoid collective bargaining, promising or granting benefits in the course of direct bargaining and/or in order to avoid collective bargaining, threatening employ- ees with reprisals if they engage in union activity and/or choose to be represented by the Union, directing employees to reach a different decision with respect to union representation other than the one they had already reached, promoting, assisting and taking part in a meeting the purpose of which is to encourage employ- ees to ask for their union cards back, and indicating its hostility toward and its willingness and intent to discriminate against employees who engage in union activity. (d) In any other manner interfering with, restraining, or coercing its employees in the exercise of their right to form, join, assist, or be represented by Teamsters, Chauffeurs, Helpers and Taxicab Drivers Local 327, Affiliated with International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, or any other labor organization, to bargain collectively through a representative of their own choosing, or to engage in other concerted activity for the purpose of collective bargaining or other mutual aid or protection , or to refrain from any or all such activity. 2. Take the following affirmative action necessary to effectuate the policies of the Act: (a) Assign Jennie Jones, Margaret Jones, and Kathleen Hines to the jobs they would have been assigned to but for their union activity. (b) Make Jennie Jones, Margaret Jones, and Kathleen Hines whole for any losses they may have suffered by reason of the discrimination against them in the manner set forth in the section entitled "The Remedy." (c) Bargain collectively, upon request, with Teamsters, Chauffeurs, Helpers and Taxicab Drivers Local 327, Affiliated with International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, the statutory bargaining rep- resentative of its employees in the above-described appropriate bargaining unit, with respect to rates of pay, wages, hours of employment, and other terms and conditions of employment, and, if an understanding is reached, embody such understanding in a signed agreement. (d) Preserve and, upon request, make available to the Board or its agents, for examination and copying , all payroll records , social security payment records and reports, and all other reports necessary to analyze the amount of backpay due under these recommendations. (e) Post at its plant copies of the attached notice marked "Appendix A" 44 Copies of said notice , to be furnished by the Regional Director for Region 26, after being signed by Respondent's representative, shall be posted by Respondent immediately upon receipt thereof, and be maintained by it for 60 consecutive days thereafter, 44 In the event that this Recommended Order is adopted by the Board, the words, "a Decision and Order" shall be substituted for the words "the Recommended Order of a Trial Examiner" in the notice. In the further event that the Board's Order is enforced by a decree of a United States Court of Appeals, the words, "a Decree of the United States Court of Appeals Enforcing an Order" shall be substituted for the words, "a Decision and Order." AMERICAN TEA & COFFEE CO., INC. 1821 in conspicuous places, including all places where notices to employees are cus- tomarily posted. Reasonable steps shall be taken by Respondent to insure that said notices are not altered, defaced, or covered by any other material. (f) Notify the Regional Director for Region 26, in writing, within 20 days from the date of receipt of this Decision, what steps the Respondent has taken to comply herewith.45 IT IS FURTHER ORDERED that the petition in Case 26-RC-2463 be dismissed and that all proceedings held in connection therewith be vacated. IT IS FURTHER RECOMMENDED that the complaint be dismissed in all other respects. 45 In the event that this Recommended Order is adopted by the Board, this provision shall be modified to read : "Notify said Regional Director, in writing, within 10 days from the date of this Order, what steps the Respondent has taken to comply herewith." APPENDIX A NOTICE TO ALL EMPLOYEES Pursuant to the Recommended Order of a Trial Examiner of the National Labor Relations Board , and in order to effectuate the policies of the National Labor Rela- tions Act, as amended , we hereby notify our employees that: WE WILL NOT discourage membership in or activity on behalf of Teamsters, Chauffeurs , Helpers and Taxicab Drivers Local 327, Affiliated with Interna- tional Brotherhood of Teamsters , Chauffeurs , Warehousemen and Helpers of America, or in any other labor organization , by discharging , by laying off, by discriminating in job assignments , or by discriminating in any other manner against employees because they engage in union activity. WE WILL NOT question any employees about the union activity or their atti- tude toward the Union. WE WILL NOT make threats , including threats to close the plant or to buy machinery to replace employees , because of employee interest in or efforts to obtain union representation. WE WILL NOT indicate to employees that we are keeping ourselves informed concerning their union activity. WE WILL NOT criticize our employees for engaging in union activity or for seeking union representation. WE WILL NOT direct our employees to change their decision with respect to union representation. WE WILL NOT order our employees to bargain with us directly. WE WILL NOT bargain with our employees directly and remedy their griev- ances through direct bargaining in an effort to avoid collective bargaining WE WILL NOT promise our employees benefits in an effort to persuade them to reject union representation. WE WILL NOT in any other manner interfere with , restrain , or coerce our employees in the exercise of their right to form, join , assist, or to be repre- sented by the above-named Union , or any other labor organization , to bargain collectively through a representative of their own choosing , or to engage in other concerted activity for the purpose of collective bargaining or other mutual aid or protection , or to refrain from any or all such activity. WE WILL assign Jennie Jones, Margaret Jones, and Kathleen Hines the same jobs to which they would have been assigned but for their union activity. WE WILL make Jennie Jones, Margaret Jones, and Kathleen Hines whole for any losses they may have suffered as the result of our discrimination against them. WE WILL bargain, on request, with Teamsters , Chauffeurs , Helpers, and Taxicab Drivers Local 327, Affiliated with International Brotherhood of Team- sters , Chauffeurs , Warehousemen and Helpers of America , as the representa- tive of the employees in the unit set forth below , concerning wages, hours, and other terms and conditions of employment and, if agreement is reached, WE WILL put the agreement in writing and will sign it: Production workers and truck drivers but not office clericals, guards, and supervisors as defined by the National Labor Relations Act. All of our employees are free to become, remain , or to refrain from becoming or remaining , members of Teamsters , Chauffeurs, Helpers, and Taxicab Drivers 1822 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Drivers Local 327 , Affiliated With International Brotherhood of Teamsters , Chauf- feurs, Warehousemen and Helpers of America , or any other labor organization. AMERICAN TEA & COFFEE CO., INC., Employer. Dated------------------- By------------------------------------------- (Representative ) ( Title) This notice must remain posted for 60 consecutive days from the date of posting, and must not be altered , defaced, or covered by any other material. If employees have any questions concerning this notice or compliance with its provisions , they may communicate directly with the Board 's Regional Office, 746 Federal Office Building, 167 North Main Street, Memphis, Tennessee 38103, Tele- phone 534-3161. Evans Products Company and General Drivers , Salesmen, and Warehousemen 's Local Union 984, affiliated with International Brotherhood of Teamsters , Chauffeurs, Warehousemen and Helpers of America. Cases 26-CA-2217, 2228, and 2235. Octo- ber 12, 1966 DECISION AND ORDER On May 10, 1966, Trial Examiner Herman Tocker issued his Decision in the above-entitled proceeding, finding that the Respond- ent had engaged in and was engaging in certain unfair labor prac- tices, and recommending that it cease and desist therefrom and take certain affirmative action, as set forth in the attached Trial Exam- iner's Decision. The Trial Examiner also found that the Respondent had not engaged in certain other unfair labor practices alleged in the complaint, and recommended that such allegations be dismissed. Thereafter, the Respondent filed exceptions to the Trial Examiner's Decision and a brief in support thereof, and the General Counsel filed a reply brief thereto. The Respondent's subsequent motion for leave to withdraw certain of its exceptions and to file a supplemental brief by substituted counsel was granted. The Respondent thereafter filed substitute exceptions and a supporting brief., Pursuant to the provisions of Section 3(b) of the National Labor Relations Act, as amended, the National Labor Relations Board has delegated its powers in connection with these cases to a three- member panel [Chairman McCulloch and Members Jenkins and Zagoria]. 'The brief originally filed by Robert L. Taylor, the attorney then representing the Respondent , was not addressed to the issues In the case, and , moreover, was extremely scurrilous in nature , and made an attack on the Trial Examiner ' s integrity which we find to be unwarranted, unfounded , and without merit. The Respondent , thereafter , pursuant to leave granted by the Board , substituted as Its counsel the firm of Bogle, Gates, Dobrin, Wakefield & Long , who requested leave to file the substitute exceptions and brief on the ground that the Respondent , after reviewing the original exceptions and brief submitted on Its behalf , had concluded that they contained statements which "do not reflect the attitude of Respondent and that in Respondent's opinion they additionally do not reflect the proper attitude towards an agency of the United States Government." 160 NLRB No. 141. Copy with citationCopy as parenthetical citation