Alice J. Shuttleworth, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (Southwest area), Agency.

Equal Employment Opportunity CommissionMar 13, 2009
0120073993 (E.E.O.C. Mar. 13, 2009)

0120073993

03-13-2009

Alice J. Shuttleworth, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (Southwest area), Agency.


Alice J. Shuttleworth,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(Southwest area),

Agency.

Appeal No. 0120073993

Hearing No. 460-2007-00032X

Agency No. 4G-770-0254-06

DECISION

On September 17, 2007, complainant filed an appeal from the agency's

August 22, 2007 final order concerning her equal employment opportunity

(EEO) complaint alleging employment discrimination in violation of

Title VII of the Civil Rights Act of 1964 (Title VII), as amended,

42 U.S.C. � 2000e et seq. The appeal is deemed timely and is accepted

pursuant to 29 C.F.R. � 1614.405(a). For the following reasons, the

Commission AFFIRMS the agency's final order.

At the time of events giving rise to this complaint, complainant worked

as a Part-Time Regular Mail Processing Clerk at the North Shepherd

Station in Houston, Texas. On July 19, 2006, complainant filed an EEO

complaint alleging that she was discriminated against on the bases of

race (Caucasian), color (white), and reprisal for prior protected EEO

activity1 [arising under Title VII], when, on May 31, 2006, she was

issued a seven day suspension for Improper Conduct/ Failure to Follow

Instructions/Violation of the Zero Tolerance Policy for an incident

which occurred on April 21, 2006.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing and the AJ held a hearing on August 2, 2006 and

issued a decision on August 16, 2007.

The AJ found that complainant established a prima facie case of race

and color discrimination. Specifically, she found that complainant

established that she was treated differently than similarly situated

individuals outside of her protected class. The other person involved

in the altercation who is of a different race and color than complainant

was not similarly disciplined. The AJ found however, that complainant

failed to establish a prima facie case of retaliation. The AJ found

that complainant's prior EEO activity is too remote in time to establish

a causal connection. Further, the AJ noted that complainant herself

admits that her retaliation clam is based on her union grievance activity

and not her prior EEO activity. The AJ also found that the alleged

responsible management official had no knowledge of the complainant's

prior EEO activity.

The AJ then found as follows: complainant's co-worker (C1) testified that

she and complainant had a "spat back and forth" with raised voices over a

piece of mail on April 21, 2006, but C1 stated that she did not believe

this was a big deal. C1 did not receive any discipline following this

incident and did not know until this case that complainant had received

discipline. On examination by complainant, C1 admitted that complainant

never confronted her or brought any mail to her. The Supervisor,

Customer Service (S1) issued the discipline at issue in this case.

S1 admitted that he did not witness the April 21, 2006 incident. However,

he testified that a 204(b) supervisor approached him and asked what was

wrong with his clerk. S1 testified that he spoke with complainant, who

admitted using profanity. S1 stated that he also obtained a statement

from C1. S1 stated that after his investigation he made a decision based

on complainant's history on the workroom floor to issue discipline to her

because he considered her the aggressor. Specifically, he testified that

complainant had confronted carriers about mail before and had been told

by him and other managers not to do so. S1 stated that he now knows

that complainant took the mail to a supervisor, and did not in fact,

confront a carrier. He testified that C1 was not put off the clock since

complainant was taking two weeks of annual leave so there was a natural

separation of the parties to this dispute. The AJ found that based on

the above, the agency has articulated a legitimate, nondiscriminatory

reason for its actions. The AJ concluded that complainant did not meet

her burden of establishing by a preponderance of the evidence, that

the agency's reasons are pretextual. The AJ found no discrimination.

The agency subsequently issued a final order adopting the AJ's finding

that complainant failed to prove that she was subjected to discrimination

as alleged.

On appeal, complainant contends that her representative of record was

not able to attend the hearing, and that the AJ ought to have allowed

the hearing to be rescheduled. In addition, complainant contends that

the AJ came to the wrong conclusion, given that two employees were

involved in a confrontation and were not equally subjected to the zero

tolerance policy and were not treated equally in the discipline process.

Complainant also points out that management was of the same racial group

as C1, and different from herself.

In reply, the agency indicates that both the AJ and the agency's

representative traveled to Houston for the hearing as scheduled on August

2, 2007. Complainant's designated representative did not appear as he

instead attended a union convention. He had not previously notified

either the AJ or the agency representative of his scheduling conflict.

Complainant appeared with a technical advisor. Over complainant's

objections, the AJ decided to continue with the hearing, noting that

she had not been given written or verbal notice that the representative

was unable to attend. The agency argues that the AJ was within her

discretion in deciding not to postpone the hearing. The agency asserts

that a complainant is always responsible for proceeding with the complaint

regardless of whether they are represented; and once a complainant has

been selected, the complainant is then responsible for the actions or

inactions of that representative.

Initially, we note that under these circumstances, we discern no abuse of

discretion on the part of the AJ in determining that the hearing should

proceed. Administrative Judges have broad discretion in the conduct of

hearings. See 29 C.F.R. � 1614.109(e); Equal Employment Opportunity

Management Directive for 29 C.F.R. Part 1614 (EEO- MD-110) at 7-8 to

7-14 (revised November 9, 1999); Bennett v. Department of the Navy,

EEOC Request No. 05980746 (September 19, 2000).

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

An AJ's credibility determination based on the demeanor of a witness or

on the tone of voice of a witness will be accepted unless documents or

other objective evidence so contradicts the testimony or the testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See EEOC Management Directive 110, Chapter 9, � VI.B. (November 9, 1999).

To prevail in a disparate treatment claim such as this, complainant must

satisfy the three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant

must initially establish a prima facie case by demonstrating that he or

she was subjected to an adverse employment action under circumstances

that would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). Proof of a prima facie case will

vary depending on the facts of the particular case. McDonnell Douglas,

411 U.S. at 804 n. 14. The burden then shifts to the agency to articulate

a legitimate, nondiscriminatory reason for its actions. Texas Department

of Community Affairs v. Burdine, 450 U.S. 248, 253 (1981). To ultimately

prevail, complainant must prove, by a preponderance of the evidence, that

the agency's explanation is pretextual. Reeves v. Sanderson Plumbing

Products, Inc., 530 U.S. 133, 120 S.Ct. 2097 (2000); St. Mary's Honor

Center v. Hicks, 509 U.S. 502, 519 (1993).

In this case, the AJ's determination that S1 was most likely not motivated

by discrimination or retaliation at the time he acted, is supported by

substantial evidence in the record. Based on a thorough review of the

record and the contentions on appeal, including those not specifically

addressed herein, we AFFIRM the final order.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 13, 2009

Date

1 The record indicates that this activity occurred in or about June,

2000.

??

??

??

??

2

0120073993

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

5

0120073993