Adriana Hatfield, Complainant,v.Condoleezza Rice, Secretary, Department of State, Agency.

Equal Employment Opportunity CommissionSep 26, 2006
01A53391 (E.E.O.C. Sep. 26, 2006)

01A53391

09-26-2006

Adriana Hatfield, Complainant, v. Condoleezza Rice, Secretary, Department of State, Agency.


Adriana Hatfield,

Complainant,

v.

Condoleezza Rice,

Secretary,

Department of State,

Agency.

Appeal No. 01A53391

Agency No. F-047-04

DECISION

JURISDICTION

On April 15, 2005, complainant filed an appeal from the agency's March 21,

2005 final decision concerning her equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII

of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. �

2000e et seq. The appeal is deemed timely and is accepted pursuant

to 29 C.F.R. � 1614.405(a). For the following reasons, the Commission

AFFIRMS the agency's final decision.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a Special Consular Assistant (Assistant) in the agency's American

Service Section in Tijuana, Mexico. On April 28, 2004, complainant

contacted an EEO Counselor and filed a formal EEO complaint dated May

21, 2004, alleging that she was subjected to a hostile work environment

based upon her sex (female) when:

1. Complainant's supervisor failed to give her work assignments;

2. Complainant's supervisor denied her job training;

3. Complainant's supervisor made comments that stated his displeasure

that her position had been filled by a female; and

4. Complainant's supervisor avoided interacting with her and caused her

to feel so uncomfortable that she submitted her resignation.

In an investigative affidavit, complainant maintained that during her

first week in the Tijuana office,1 her supervisor (S) did not leave

her any work to perform or provide her with any guidance while he was

out of the office. Complainant further stated that when her supervisor

returned to the office, she asked him if there was any work for her to do,

but S told her that he would get back with her. Complainant also stated

that S assigned her to do filing, although her job duties included much

more complex duties than filing. Complainant alleged that she has only

witnessed one other Assistant do filing. Complainant stated that child

custody cases, two visits to penitentiaries, and filing were the only

"real assignments" she was given until she met with S on March 29, 2004,

three months after she began working at the Tijuana office. Complainant

maintained that she found it "strange" that she had so little to do,

especially since the other three Special Consular Assistants always

complained that they were overwhelmed with work. Including complainant,

four of the five Assistants under S's supervision were female.

Complainant also maintained that she asked for training on several

occasions because she needed guidance on how to draft cables and conduct

interviews, but S responded by pointing to a pile of paperwork on his desk

and stating that he did not have time to assist complainant. Complainant

stated that although S spoke to her about the work her co-workers

performed, he did not instruct her to work with them individually to learn

their specialties. Complainant also stated that she received training on

the Mexican legal system, vehicle recovery, death cases, detainee lists,

calling jails, and database entry, although some of this guidance was

not provided by S. Complainant further alleged that during a meeting

with S, he stated that the only reason complainant got her position

was because an official at the U.S. Embassy in Mexico City wanted

her to have the job and now the agency is "stuck" with complainant.

Complainant also alleged that S stated that he had someone else in

mind for her position and that he wanted a single male with no family

responsibilities "who could just go and [S] wouldn't feel guilty about

his little girl waiting at home to do homework." Complainant stated that

S also said that since complainant was not a Foreign Service National,

he knew she would be leaving in a year or two and that it was a "waste of

time" to train complainant. Complainant stated that she then reminded

S that the agency knew that she was a dependent when she was hired and

would only be in the Tijuana office as long as her husband was assigned

to the Tijuana post. Complainant stated that she also told him that

although she was scheduled to leave the office in August 2005, she could

contribute a great deal during the time she was in the Tijuana office.

Complainant also alleged that a day after the meeting, S stopped talking

to her, cursed, muttered to himself, and paced back and forth outside

her cubicle. Complainant further stated that S assigned her extremely

high profile murder cases that she was not certain she could handle, but

failed to give her any guidance. Complainant stated that because she did

want to be around S any longer and felt he was testing her with difficult

cases, she tendered her resignation five weeks after the meeting with S.

Complainant stated that her second-line supervisor (S2) refused to accept

her resignation and talked her into rescinding it. Complainant was

transferred to another supervisor's section shortly thereafter.

In response, S stated that in late 2003 and early 2004, he was originally

scheduled to be out of work for a short time to recuperate from surgery,

but his recovery took approximately one month. He stated that he

asked S2 to provide complainant with assignments and a Special Consular

Assistant to help complainant with her workload while he was on leave.

S stated that because complainant worked very quickly, there may have been

times when she did not have anything to do. S stated that he directed

complainant to let him know if she did not have enough work to do, and

when complainant requested work, he provided her with an assignment.

S further stated that he instructed complainant to perform filing duties

because it is important for all Consular Assistants to know where cases

are filed.

S maintained that when he returned to office following surgery, he

explained the variety of issues handled by the office. S further stated

that he instructed co-workers to provide complainant with training on

vehicle recovery, database entry, long-term prisoners, prisoner transfers,

prisoner interviews, and responding to the death of U.S. citizens abroad.

S also stated that he personally provided complainant with training

pertaining to how the legal system works in Mexico.

S denied stating that training complainant was a waste of time but

maintained that complainant did state that she would not be with the

section very long. S maintained that he did not say that he wanted a

single male to have complainant's job, but instead told complainant

that it would be helpful if employees did not have "attachments"

that prevent them from taking overnight trips at a moment's notice.

S further explained that before complainant was hired, he had recommended

that an employee from the Visa Section be hired for the Special Consular

Assistant position, but complainant was hired after she was recommended

by the Minister Counselor of Consular Affairs at the U.S. Embassy in

Mexico City, Mexico. S denied that he made any comments indicating

that he did not want her to have the position or that training her was

a waste of time.

S also maintained that he assigned complainant high profile cases because

he was very impressed with her work on a child custody case and wanted to

see if she could apply those abilities to death cases. He stated that

he provided complainant with instructions on how to handle the cases.

S denied that he muttered or cursed in complainant's presence, but he

stated that it is possible that he sometimes paced in the office.

A female Special Counselor Services Assistant (C1) also supervised by S

stated that in January 2004, S asked her to pass work along to complainant

while he was out of the office. C1 stated that she gave some of her work

to complainant and instructed complainant on how to perform that work.

C1 also stated that the agency did not provide training to her office,

and the standard procedure is for new employees to be briefed by S about

their job duties. C1 stated that complainant received on-the-job training

from co-workers, and if she was not as busy as other employees, that

would have been typical for new employees because it takes "some time"

for new employees to acquire a full workload. C1 further maintained

that S never indicated to her that he was displeased that complainant

had been hired by the agency and never exhibited any bias against female

employees. C1 also stated that she never witnessed S mutter, curse,

or otherwise subject complainant to harassment.

Another female Special Counselor Services Assistant (C2) stated that

when complainant was hired, S instructed Assistants to "take turns

showing her the ropes" and train her about the different specialties.

C2 maintained that she did not receive any formal training when she was

hired, only hands-on training. C2 stated that usually new employees do

not have a great deal of work because they cannot handle a large workload

until they are training in the specialties and have been "shown the ropes

by co-workers." C2 maintained that she has never observed S exhibiting

any bias against female employees or subject complainant to harassment.

S2 stated that before S took leave in December 2003, he discussed the

tasks complainant would perform with S. S2 stated that it was his

observation that complainant was always very busy typing cables, on the

telephone, or traveling, and complainant never mentioned to him that

she did not have enough assignments. S2 also stated that Assistants

are trained on-the-job, and it appeared that complainant received the

same type of training as other Assistants received. S2 stated that it

was true that complainant was hired because the Minister Counselor of

Consular Affairs recommended her for the position. S2 maintained that

S never expressed he had a preference for having a male in complainant's

position, although he once indicated that he wanted an employee from the

Visa Section to have the position before complainant was hired. S2 stated

that S seemed to be "completely blindsided" by complainant's allegations

and never demonstrated any hostility toward complainant in his presence.

S2 maintained that although every employee that has worked for S has

complained that S is overbearing, no other employee before complainant

had ever expressed a concern he had any sex-based bias.

The Consul General stated that during a May 2004 meeting, complainant

expressed her dissatisfaction with S, but did not mention that the

concerns were related to EEO matters. The Consul stated that complainant

told him that since she was hired because she is the spouse of a current

employee, she felt the agency saw her as merely a temporary employee

and assigned her more routine work than local permanent employees.

Consul stated that since S was Mexican and complainant was the wife

of a senior officer, he feared there was a possibility of a "conflict"

in treating her as a "Mexican subordinate." Consul further maintained

that no other employee had previously complained about S to him but

transferring complainant to an American supervisor was warranted because

S2 reported that S was sometimes a "heavy-handed" supervisor.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). In accordance with

complainant's request, the agency issued a final decision pursuant to

29 C.F.R. � 1614.110(b). The decision concluded that complainant failed

to prove that she was subjected to sex-based harassment as alleged.

Neither party submitted a statement on appeal.

STANDARD OF REVIEW

As this is an appeal from a decision issued without a hearing, pursuant

to 29 C.F.R. � 1614.110(b), the agency's decision is subject to de novo

review by the Commission. 29 C.F.R. � 1614.405(a). See EEOC Management

Directive 110, Chapter 9, � VI.A. (November 9, 1999)(explaining that

the de novo standard of review "requires that the Commission examine

the record without regard to the factual and legal determinations of the

previous decision maker," and that EEOC "review the documents, statements,

and testimony of record, including any timely and relevant submissions

of the parties, and . . . issue its decision based on the Commission's

own assessment of the record and its interpretation of the law").

ANALYSIS AND FINDINGS

Harassment of an employee that would not have occurred but for the

employee's race, color, sex, national origin, age, disability or religion

is unlawful if it is sufficiently patterned or pervasive. Garretson

v. Dep't of Veterans Affairs, EEOC Appeal No. 01945351 (April 4,

1996); McKinney v. Dole, 765 F.2d 1129, 1138-39 (D.C. Cir. 1985). The

Commission's Enforcement Guidance: Vicarious Employer Liability for

Unlawful Harassment by Supervisors, EEOC Notice No. 915.002 (June 18,

1999) identifies two types of such harassment: (1) harassment that

results in a tangible employment action; and (2) harassment that creates

a hostile work environment. Based on the facts of this case, we will

analyze complainant's claims as an allegation that alleged harassed

created a hostile work environment.2

Additionally, we note that an employer may be subject to vicarious

liability for harassment when it is "created by a supervisor with

immediate (or successively higher) authority over the employee."

See Burlington Industries, Inc. v. Ellerth, 524 U.S. 742, 765 (1998);

Faragher v. City of Boca Raton, 524 U.S. 775, 807 (1998); see also

Vicarious Liability Guidance, at 4. When harassment does not result

in a tangible employment action being taken against the employee, the

agency may raise an affirmative defense to avoid liability. The agency

can meet this defense, which is subject to proof by a preponderance

of the evidence, by demonstrating (a) that it exercised reasonable

care to prevent and correct promptly any harassing behavior; and (b)

the employee unreasonably failed to take advantage of any preventive

or corrective opportunities provided by the employer or to avoid harm

otherwise. See Vicarious Liability Guidance, at 12.

In this case, complainant contends that for several months after she

began working with the agency, her supervisor failed to provide her with

an adequate amount of work assignments. However, S, co-workers and

management maintained that S made arrangements to provide complainant

with assignments during his absence and asked co-workers to assist

complainant during her first months of employment with the agency.

S acknowledged that there may have been times when complainant may not

have had much work to do, but co-workers attested that this was normal for

new employees. Regarding complainant's claim that she was denied adequate

training, agency officials and co-workers stated that new employees did

not receive formal training, and complainant received the same type of

hands-on training that all other Assistants received as new employees.

Complainant acknowledges that she received training on the Mexican legal

system, vehicle recovery, death cases, detainee lists, calling jails,

and database entry.

With respect to complainant's claim that S made comments that revealed

his displeasure that her position had been filled by a female, S responded

that although he previously recommended another employee who happened to

be male to have complainant's position, this preference was not related

to sex. S vehemently denied ever stating that he was displeased that

a female had been placed in complainant's position. Co-workers and

management maintained that they never witnessed S express any sentiment

that he was displeased that complainant had been hired for the Assistant

position. In response to complainant's claim that S avoided interacting

with her and intimidated her, co-workers and management again maintained

that they never saw S treat complainant any differently than other

employees or witnessed the harassing conduct claimed by complainant.

After carefully reviewing these investigative statements, we determine

that the preponderance of evidence does not support complainant's version

of the facts and claim that she was subjected to harassment. Instead,

the affidavit testimony of complainant's female co-workers and agency

management uniformly indicates that complainant was not treated less

favorably or harassed because of her sex. There is simply insufficient

evidence to support complainant's assertions that S harbored any

sex-based animus towards complainant.3 We also find that the agency

provided legitimate, non-discriminatory reasons for its actions, as

detailed above, that were not persuasively rebutted by complainant as

pretext for discriminatory motive. Therefore, we conclude that the

agency properly found that complainant failed to demonstrate that she

was subjected to sex-based harassment. See Bennett v. Department of the

Navy, EEOC Request No. 05980746 (September 19, 2000); Applewhite v. Equal

Employment Opportunity Commission, EEOC Appeal No. 01994939 (April 6,

2000). Accordingly, the Commission AFFIRMS the agency's final decision.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous

interpretation of material fact or law; or

2. The appellate decision will have a substantial impact

on the policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

_ September 26, 2006____________

Date

1 The record reveals that complainant began work at the U.S. Consulate

in Tijuana on December 29, 2003.

2 We note that although complainant presented her resignation to

a management official, it was not accepted nor effectuated in this

case. Therefore, there was no tangible employment action.

3 We note that there is some indication that S was disappointed that a

particular employee he recommended for complainant's position did not

receive the position, but the evidence does not support the conclusion

that this disappointment was sex-based.

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01A53391

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

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01A53391

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