After a jury reports that it has reached an impasse in its deliberations, the trial judge may, in the presence of counsel, advise the jury of its duty to decide the case based on the evidence while keeping an open mind and talking about the evidence with each other. The judge should ask the jury if it has specific concerns which, if resolved, might assist the jury in reaching a verdict.
If the trial judge determines that further action might assist the jury in reaching a verdict, the judge may:
Cal. R. Ct. 2.1036
Comment
See Judicial Council CACI No. 5013 and Judicial Council CALCRIM No. 3550.