W. Va. Code R. § 64-54-9

Current through Register Vol. XLI, No. 36, September 6, 2024

Section 64-54-9 - Volunteer Services

9.1 A hospice shall use volunteers in the provision of care and services under the direction of the interdisciplinary team.

9.2. The hospice shall designate a person or persons responsible for the training, education and supervision of volunteers.

9.3. A hospice shall develop written policies and procedures for volunteers providing care and services.

9.4. A hospice shall document the training of volunteers. The training shall contain at a minium:

9.4.a. Volunteer duties and responsibilities;

9.4.b. The person or persons to whom the volunteer reports;

9.4.c. The person or persons to contact if the volunteer needs assistance and instructions regarding the performance of his or her duties and responsibilities;

9.4.d. Confidentiality and protection of the patient's and family's rights;

9.4.e. Procedures to be followed in an emergency;

9.4.f. Job responsibilities specific to the individual's responsibilities;

9.4.g. Instructions on documentation of volunteer hours and documentation of patient contacts; and

9.4.h. Training regarding procedures to follow at the time of a patient death;

9.5. A hospice shall ensure volunteers document patient encounters which are included in the clinical record.

9.6. A hospice shall provide and document a continuing education program for volunteers.

W. Va. Code R. § 64-54-9