Section Saf-C 7013.02 - Direct Communication to the Requestor(a) The originating service provider of the communications device or emergency software application shall be required to provide direct voice or text message communication to the person requesting emergency assistance and shall not send an automated message or relay messages by a third party, excluding services for translation such as for the hearing impaired or foreign languages.(b) Automated messages and automated connections to the E911 system shall not be allowed. The requestor shall initiate communication on their device or software application, be able to receive communication from the PSAP and then respond to that communication.N.H. Admin. Code § Saf-C 7013.02
Derived From Volume XXXVI Number 28, Filed July 14, 2016, Proposed by #11128, Effective 6/29/2016, Expires 6/29/2026.