Iowa Admin. Code r. 199-21.15

Current through Regsiter Vol. 46, No. 26, June 12, 2024

Rule 199-21.15 - Standards of quality of sanitary sewage disposal service

(1)Operation and maintenance. The utility shall maintain and operate any sewage treatment facility with adequate capacity and equipment to convey all sewage to the plant and to treat the sewage to the quality required by all applicable laws and regulations.

(2)Design and construction. The design and construction of the utility's collection system, treatment facility, and all additions and modifications shall conform to the requirements prescribed by law.

(3)Reasonable efforts to prevent. The utility shall make reasonable efforts to eliminate or prevent the entry of surface water or groundwater into its sanitary sewage system or the unlawful release of untreated sanitary sewage. The utility may request assistance from any appropriate state, county, or municipal authorities, but such a request does not relieve the utility of its responsibility to make reasonable efforts to eliminate or prevent the entry of surface water or groundwater and to contain sewage. The utility shall notify the board when it requests assistance from other state or local agencies.

(4)Bypass and upset. The utility shall comply with the bypass and upset provisions of rule 567-63.6 (455B).

(5)Interruption of sanitary sewage disposal service.

a. A utility shall make a reasonable effort to prevent interruptions of sanitary sewage service. When an emergency interruption occurs, the utility shall reestablish service with the shortest possible delay consistent with the safety of its customers and the general public.

b. When a utility finds it necessary to schedule an interruption of service, it shall make a reasonable effort to notify all customers to be affected by the interruption. The notice shall include the time and anticipated duration of the interruption. Interruptions shall be scheduled at hours which create the least inconvenience to the customer. The utility shall notify the board when sanitary sewage service is interrupted. Except for emergencies, a utility shall not interrupt sanitary sewage disposal service unless water service has been disconnected at least 24 hours prior.

c. A utility shall retain records of interruptions for a period of at least five years.

(6)Separate class. Sanitary sewage service shall be considered a separate class of service for ratemaking purposes.

Iowa Admin. Code r. 199-21.15

Adopted by IAB January 15, 2020/Volume XLII, Number 15, effective 2/19/2020