Current through May 31, 2024
Section 37.35 - What are a recipient's responsibilities to provide services and information in languages other than English?(a) A significant number or proportion of the population eligible to be served, or likely to be directly affected, by a WIA Title I-financially assisted program or activity may need services or information in a language other than English in order to be effectively informed about, or able to participate in, the program or activity. Where such a significant number or proportion exists, a recipient must take the following actions:(1) Consider:(i) The scope of the program or activity, and(ii) The size and concentration of the population that needs services or information in a language other than English; and(2) Based on those considerations, take reasonable steps to provide services and information in appropriate languages. This information must include the initial and continuing notice required under §§ 37.29 and 37.30 , and all information that is communicated under § 37.34 .(b) In circumstances other than those described in paragraph (a) of this section, a recipient should nonetheless make reasonable efforts to meet the particularized language needs of limited-English-speaking individuals who seek services or information from the recipient.