UNITED STATES DISTRICT COURT
DISTRICT OF MASSACHUSETTS
)
COMPUTER SALES INTERNATIONAL INC., )
) C.A. No. 0-510017-RWZ
Plaintiff, )
v. ) LEAVE TO FILE
) MEMORANDUM OF UP TO
LYCOS, INC., ) THIRTY PAGES GRANTED
) JUNE 13, 2007
Defendant, )
) REDACTED—LEAVE TO FILE
BANK OF AMERICA f/k/a FLEET BANK, ) UNREDACTED MEMORANDUM
) UNDER SEAL GRANTED
Trustee Process Defendant. ) JULY 23, 2007
)
LYCOS’S MEMORANDUM OF LAW IN SUPPORT OF MOTION FOR PARTIAL
SUMMARY JUDGMENT ON CERTAIN CLAIMS IN
COUNTS VII , XI I , AND XII I OF ITS COUNTERCLAIM
This case is about an experienced leasing company, Computer Sales International, Inc.
(“CSI”), that defrauded a less than two-year-old internet company, Lycos, Inc. (“Lycos”), out of
millions of dollars through, among other things, the use of undisclosed “mark-ups” on the repeated
refinancing of equipment leases. When Lycos filed its counterclaim in this action against CSI in
early 2005, it did not know precisely how CSI had extracted from it over $75.775 million to lease,
and then buy, computer equipment that had an original cost of approximately $47 million.1 Only
through an equipment leasing expert spending hundreds of hours analyzing CSI’s internal financial
records produced in discovery has Lycos learned about the existence and full extent of CSI’s “mark-
up” scheme, a scheme that enabled CSI to reap a profit almost double its usual rate of return and over
$5 million in commissions for its account executive for Lycos. All told, CSI’s scheme caused Lycos
over $16.5 million in damages.
Although fact discovery has proven that CSI made numerous affirmative misrepresentations
and told many half-truths to Lycos -- misconduct that will be the subject of trial if this case proceeds
1 Lycos has learned in discovery that the original cost of the equipment was even lower, approximately $45 million.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 1 of 31
- 2 -
-- Lycos’s focus on summary judgment is directed only to those claims on which there are no genuine
issues of material fact in dispute and Lycos is entitled to judgment as a matter of law.
In Count VII, Lycos maintains that CSI violated M.G.L. c. 93A, §§ 2 and 11 by violating
Attorney General regulations 940 C.M.R. 3.05(1) and 3.16(2) (together, the “Regulations”). CSI
violated the Regulations by telling Lycos “half-truths” in connection with its “churning,” i.e., the
refinancing, refinancing again and, in some cases, refinancing again, of equipment lease2 schedules.
Specifically, CSI addressed the cost of refinancing by telling Lycos that its monthly payments would
go down and its use of the equipment extended if it refinanced, but it did not tell Lycos that it was
embedding “mark-ups” in the monthly payments that would cause Lycos to pay $13.7 million above
and beyond the millions of dollars in additional lease interest it would pay on the refinancings.
In Counts XII and XIII, Lycos maintains that CSI also has been unjustly enriched by having
been paid twice for the equipment on schedules numbered “93” and “94.” As those schedules were,
as a matter of law, installment sales contracts rather than true leases, Lycos purchased the equipment
on them by making all of the required monthly payments. Yet, when Lycos later entered into a Sales
Agreement to purchase the equipment on those two and certain other schedules, it paid for that very
same equipment a second time. Lycos is entitled to restitution of the portion of the amounts paid
under the sales agreement attributable to schedules 93 and 94, an amount equal to $2,854,602.
While CSI does not dispute that it charged Lycos mark-ups, or that the Lycos refinancings
were considered “infamous” at CSI, it has chided Lycos for not having “done the math” to uncover
its mark-up scheme.3 This defense is irrelevant because, as a matter of law, CSI’s “half-truths” gave
rise to a duty to disclose the mark-ups and absolved Lycos of any obligation to discover them. It is
2 While Lycos uses the words “lease” and “rent” in this memorandum, two of the equipment schedules – schedules
93 and 94 – were not true leases but installment sales contracts. See Part II(A), infra. Lycos does not mean to imply
by the use of the words “lease” and “rent” generally herein that schedules 93 and 94 were, in fact, true leases.
3 CSI’s Mem. in Supp. of its Mot. to Dismiss Def. Countercl. at 3, 12 (Dkt. No. 16) (Mar. 10, 2005) (“The nub of
Lycos’ fraud claim, therefore, is that it simply never ‘did the math’ . . . .”)
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 2 of 31
- 3 -
also misplaced because CSI structured the refinancings to make it exceedingly difficult (if not
impossible) for Lycos to uncover its mark-up scheme. Lest there be any doubt about the difficulty of
discovering that scheme, two leasing experts Lycos retained during the parties’ relationship did not
uncover it. Only through a leasing expert who has a Ph.D in mathematics examining CSI’s internal
financial records produced during discovery has the extent of CSI’s duplicity been revealed.
FACTS
A. Overview of CSI-Lycos relationship and Mr. Stenberg’s compensation program.
When the parties’ relationship began in December 1996,4 CSI had been in the computer
equipment leasing business for almost twenty-five years.5 During their relationship, it advertised on
its website that it was its customers’ leasing “partner,” and that CSI’s customers “trust [it] to manage
the leasing process efficiently and ethically . . . .” 6 Lycos, on the other hand, was then a less-than-
two-year-old, Massachusetts-based internet company7 with little prior experience in equipment
leasing.8 While the person at Lycos responsible for leasing changed many times during the parties’
seven-year relationship,9 CSI had a single account executive for Lycos the entire time: Paul
Stenberg.10 Mr. Stenberg had more than fifteen years experience at the time the relationship began.11
4 CSI’s Am. Compl., ¶ 11 (Dkt. No. 121) (Dec. 4, 2006); Ex. 1 to CSI’s Am. Compl., ¶ 1 (Dkt. No. 121).
5 Ex. 1 at 14:2-10.
6 Ex. 2, second page; Ex. 3 at IA000040. Lycos has bates numbered the Internet Archive affidavit.
7 Ex. 4 at PHIL000241.
8 The person who signed the Master Lease Agreement had no prior experience in equipment leasing. Ex. 5 at 20:22-
21:17; Ex. 6, ¶ 3.
9 Ex. 50 at 33:15-35:22; Ex. 7 at 26:10-27:11; Ex. 8 at 136:24-137:7; Ex. 9 at 27:17-28:7; Ex. 10 at 48:16-19, 55:4-
15; see note 15, infra.
10 Ex. 50 at 29:20-30:13. Mr. Stenberg operated out of CSI’s offices in Newton and Needham, Massachusetts. Ex.
50 at 22:14-22. He communicated regularly with Lycos’s personnel in its Massachusetts offices and delivered lease
documents to Lycos there. Ex. 6, ¶ 5; Ex. 11, ¶ 5 ; Ex. 12, ¶ 13. Lycos executed the lease documents in
Massachusetts and made monthly payments to CSI from banks in the Commonwealth during the parties’
relationship. Id. Accordingly, the acts and practices that are the subject of Lycos’s claims occurred substantially
within Massachusetts as required by M.G.L. c. 93A. Mem. of Dec. at 5-6 (Dkt. No. 46) (Dec. 6, 2005).
11 Ex. 50 at 16:22-19:2.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 3 of 31
- 4 -
CSI and Lycos executed a Master Lease Agreement12 and approximately 125 related
equipment schedules13 pursuant to which CSI leased to Lycos over 6,000 pieces of computer-related
equipment14 between 1997 and 2005.15 More than one-third of these schedules were refinancings of
earlier schedules, and many of them were themselves refinancings of earlier refinancings.16 The
various financings and refinancings enabled CSI to receive approximately $72.5 million in monthly
payments from Lycos,17 over $45 million of which -- more than 63% of the total monthly payments -
- were made pursuant to the refinanced schedules.18
These repeated refinancings were not an accident. Mr. Stenberg was compensated primarily
on a commission basis pursuant to a detailed compensation plan developed by CSI.19 His
commissions were based primarily on the extent to which the present value of the monthly payments
on an equipment schedule exceeded an internal “threshold” amount set by CSI.20 These
commissions applied both to the lease of “new” equipment and to the refinancing of equipment
already under lease.21 Accordingly, every time one of his customers refinanced equipment, Mr.
Stenberg earned another commission on top of the commission he had earned when he originally
leased it. In addition, from July 1, 1999 through June 30, 2001, CSI instituted what it referred to as
12 Ex. 1 to CSI’s Am. Compl. (Dkt. No. 121).
13 Ex. 51, ¶ 5 and Exhibit B thereto.
14 Ex. 13 at CSI0027499-564 and Ex. 14 at CSI0027657-740.
15 Ex. 15 at CSI000236 (initial term commencing January 1, 1997); Ex. 16 at CSI0023528 (initial term of 36 months
commencing May 1, 2002).
16 Ex. 51, ¶ 5 and Exhibit B thereto.
17 Ex. 17 at Response No. 3.
18 Ex. 51, ¶ 34. For a detailed breakdown, see id. at Exhibit G thereto.
19 Ex. 52; Ex. 53; Ex. 54; Ex. 55; Ex. 56.
20 Ex. 98 at 102:11-22. Ex. 52 at CSI44229, CSI44232, CSI44241; Ex. 53 at CSI44260, CSI44268, CSI44277; Ex.
54 at CSI44303-304, CSI44315; Ex. 55 at CSI44340-341, CSI44352; Ex. 56 at CSI44376-377, CSI44388; Ex. 57 at
CSI044468, CSI044477, CSI044482; Ex. 58 at CSI044470, CSI044497, CSI044502.
21 Id. Compare list of Refinanced Schedules in Ex. 51, ¶ 5 and Exhibit B thereto with commissions earned per
schedule at Ex. 59 and Ex. 51 at Exhibit L thereto.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 4 of 31
- 5 -
the “PC rewrite bonus”22 program that provided him with a 20% bonus commission when his
customers refinanced a schedule with personal computers on it.23 Finally, Mr. Stenberg also earned
commissions when he sold equipment to a customer that had been under lease.24 As with
refinancings, his commission on a sale of equipment was based on the extent to which the sales price
exceeded a “threshold” set by CSI.25
Summarizing his view of CSI’s business in an internal e-mail he called his “Tom Cruise
Mission Statement,” Mr. Stenberg once expounded: “ What is our business? I t’ s getting deals and
eventually turning them into Smart track and then re-writing them. At the expiration of the
lease, we sell it to them. Period.” 26 He implemented this “mission statement” to perfection with
Lycos, and even cited Lycos in this e-mail as his sole example of what this CSI business model could
achieve.27 Validating Mr. Stenberg’s choice of Lycos as his example, of the more than $4.7 million
in commissions he earned from churning the Lycos equipment schedules,28 he reaped more than $3.4
million -- or 72% of his total commissions -- from the refinancings alone.29 He earned an additional
$513,750 in commissions when, per his own “Mission Statement,” he sold the equipment to Lycos.30
22 Ex. 60.
23 Ex. 55 at CSI44364; Ex. 56 at CSI044399-400.
24 Ex. 52 at CSI44229-232, 235; Ex. 53 at CSI44268-271; Ex. 54 at CSI44306-310; Ex. 55 at CSI44341, CSI44343;
Ex. 56 at CSI44379-383; Ex. 57 CSI044483; Ex. 58 at CSI0044502-503; see Ex. 63.
25 Id.
26 Ex. 61 at CSI0042468.
27 Id.
28 Ex. 51, ¶ 49 and Exhibit L thereto. At the same time that Mr. Stenberg was “churning” Lycos’s leases and earning
millions from that account (1997-2001), he was “churning” his expense account and wrongfully obtaining tens of
thousands of dollars from CSI by submitting expense reports for personal use of alcohol, family vacations, golf, strip
clubs and more, while certifying to CSI that the expenses were for only business and not personal use. Having been
“caught”, Mr. Stenberg conceded during his deposition that he had filed inaccurate expense reports, but concocted
explanations for his misconduct that, based on further discovery, have proven false. More than six months after he
admitted filing false expense reports, CSI disciplined him only by requesting that he repay $60,000 -- an amount
Lycos believes represents only a portion of Mr. Stenberg’s ill-gotten gains -- over an up-to-one-year period, without
the more than six years of interest accruing since Mr. Stenberg “obtained” that money. Ex. 62. Mr. Stenberg
remains a CSI executive in charge of its entire northeast sales force.
29 Ex. 51, ¶ 49 and Exhibit L thereto; see Ex. 59.
30 Ex. 51, ¶ 50. Mr. Stenberg earned a 15% commission (Ex. 63. at CSI38418) on the difference between the sales
price of $3,775,000 (Ex. 10 to CSI’s Am. Compl. (Dkt. No. 121)) and the $350,000 threshold set by CSI (Ex. 19).
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 5 of 31
- 6 -
B. CSI ’s Mark-Up Scheme.
At the time of the refinancings, CSI told Lycos what its new monthly payment would be31 --
almost always an amount lower than it had been on the schedules being refinanced32 -- and that
Lycos would be able to retain the equipment for an extended term.33 With respect to at least certain
schedules, Lycos expected that it would pay slightly more over the term of a refinanced schedule
because it had use of the equipment for a longer period of time.34
What Lycos did not expect,35 and what CSI did not disclose,36 was that CSI embedded a
mark-up in the monthly payments on almost every refinancing.37 Mr. Stenberg himself has admitted
that he “marked-up” the leases.38 Depending on the refinancing, the mark-ups ranged from a few
dollars to millions, causing Lycos to pay more than $13.7 million above and beyond the additional
interest it paid over the life of the extended lease terms.39 Lycos would not have entered into the
refinancings on the terms that it did if CSI had told it about these mark-ups.40
It was not until Lycos obtained CSI’s internal accounting records during discovery in this
case and had them examined by an expert41 that it learned how CSI had caused Lycos to make over
$72 million in rent payments on account of equipment that had an original cost of approximately $45
31 Ex. 64; Ex 50 at 258:13-263:19; Ex. 20 at 81:22-82:21. Compare the $36,514.00 monthly rent on the terminating
schedule 69D (Ex. 21 at CSI0012816, ¶ 2) with the $34,672.00 monthly rent on the refinanced schedule (Ex. 21 at
CSI0012803); compare the $129,978.99 monthly rent on schedule 83 (Ex. 22 at CSI0007677, ¶ 2) with the
$106,548.00 monthly rent on schedule 89 (Ex. 22 at CSI0007659).
32 See supra note 31.
33 See supra note 31.
34 Ex. 23 at LYC24633; Ex. 6, ¶ 4; Ex. 11, ¶ 4; Ex. 12, ¶ 9.
35 Ex. 6, ¶ 4; Ex. 11, ¶ 4; Ex. 12, ¶ 9.
36 Id. Ex. 50 at 258:13-263:19; Ex. 65 at 522:23-524:2.
37 Ex. 51, ¶¶ 8-30 and Exhibit G thereto, column “C”.
38 Ex. 65 at 521:12-522:13.
39 Ex. 51, ¶ 34 and Exhibit G thereto, column “C”.
40 Ex. 6, ¶ 4; Ex. 11, ¶ 4; Ex. 12, ¶ 9.
41 Compare Lycos’s Am. Answer and Countercl. (Dkt. No. 122) (Dec. 14, 2006) in which Lycos makes no reference
to the mark-ups, with Response Nos. 1 and 2 to Lycos’s Ans. to First Set of Inter. Ex. 2 to Dkt. No. 109 (Oct. 31,
2006), in which Lycos discusses the mark-ups at some length. Ex. 51, ¶¶ 1-4.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 6 of 31
- 7 -
million.42 Those records reveal that CSI marked up the value of the refinanced schedules such that
the present value of the payments plus the estimated residual value on the refinanced schedule(s)
exceeded the present value of the payments plus the estimated residual on the terminating
schedule(s).43 Using the language of a loan,44 the outstanding principal balance of the loan as of the
moment after the refinancing exceeded the outstanding principal balance as of the moment before the
refinancing even though no points, fees, or mark-ups were disclosed. Thus, while CSI advised Lycos
as to the cost of refinancing by saying the refinancing would lower Lycos’s monthly payments and
enable it to retain the equipment for a longer period of time, CSI disclosed only “half the truth” by
not telling Lycos about the mark-ups buried in the monthly rent. CSI’s methodology for
implementing the mark-ups was such that two leasing experts retained by Lycos during the parties’
relationship did not uncover it.45 Indeed, in some cases CSI took equipment from a single schedule
and split it between multiple new schedules while, in others, it took only a portion of the equipment
from a schedule and transferred it to a new schedule(s) with the remaining equipment continuing
under the existing schedule. 46 Perhaps that is why CSI’s co-CFO described the structure and
documentation of two of the refinancings as “complex” and “convoluted.”47
42 Exhibit A to Ex. 66.
43 Ex. 51, ¶ 12 and discussion, infra. Equipment lessors make money from the receipt of interest implicit in the
monthly rent payments, tax benefits, and resale of the equipment when it is returned at the end of the lease, the latter
of which is referred to as the “residual value” 1 Ian Shrank & Arnold G. Gough Jr., Equipment Leasing—Leveraged
Leasing, § 2:4.5 at 2-18-19 (4th ed. 2007). As a general matter, the longer a lease, (1) the greater the aggregate
amount paid (because the lessee pays the implicit interest for a longer period of time), and (2) the lower the residual
value at the end of the extended term. Accordingly, absent a mark-up or other change in the financing terms, the
value of the leases being refinanced (present value of rents and residual) should equal the value of the leases (present
value of rents and residual) after they are refinanced. In the language of a loan, absent the financing of points or fees,
the outstanding principal balance of the loan as of the moment before the refinancing should equal the outstanding
principal balance on the loan as of the moment after the refinancing.
44 CSI’s own accountants refer to its income as “interest.” Ex. 67 at CB0064 (“Interest earned on the present value of
the lease payments and residual value method is amortized over the lease term by the effective interest method.”)
45 Ex. 51, ¶¶ 31-33; see generally Ex. 24; Ex. 25.
46 Ex. 51, ¶ 5 and Exhibit B thereto; see Ex. 26 at CSI0029730, ¶ 2; Ex. 27 at CSI0031362, ¶ 2; Ex. 28 at
CSI0010121, ¶ 2 (all having equipment moving from schedule 43); and Ex. 14 at CSI0027741 (equipment moving
from over 30 schedules).
47 Ex. 68; see Ex. 51, ¶ 5 and Exhibit B thereto.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 7 of 31
- 8 -
CSI’s structuring of the schedules and failure to disclose the mark-ups were part of a
calculated business plan consistent with the philosophy of its co-founder, Chairman, and CEO,
Kenneth Steinback. Notwithstanding his “party line” that he expects account executives to conduct
themselves with “honesty, integrity, forthrightness, and dignity,”48 when asked at deposition whether
CSI gives any information to a customer in connection with a refinancing other than the new monthly
rent and the new term, he responded: “It depends – it depends on what they ask for.”49
This “don’t ask, don’t tell” philosophy permeated the CSI-Lycos relationship.50 Just months
after CSI’s PC rewrite bonus program became effective in July 1999,51 and days after Mr. Stenberg
asked CSI’s co-CFO about his commissions under it,52 CSI refinanced “almost every Lycos schedule
out there.”53 In connection with these refinancings, CSI prepared a chart for internal use that
calculated Mr. Stenberg’s threshold,54 a calculation that necessitated calculating the present value of
the payments on the schedules being refinanced and the booked residual value of the equipment on
those schedules.55 When Mr. Stenberg specifically asked that a chart be prepared for Lycos showing
the effect of the refinancings, however, he asked that the chart list the schedules being refinanced, the
new rent, the old rent, the “savings,” and the new term.56 The chart did not disclose the present value
48 Ex. 1 at 119:20-120:1-9. When Mr. Steinback learned during this case as a result of Lycos’s deposition of Mr.
Stenberg that Mr. Stenberg had filed tens of thousands of dollars of false expense reports, he “punished” Mr.
Stenberg six months later for “obtaining” $60,000 from CSI by filing false expense reports by asking that he simply
repay the money, without interest, over time. See supra note 28. He was not fired or even suspended.
49 Ex. 20 at 82:22-83:12.
50 Mr. Stenberg once wrote to the co-CFOs of CSI about Lycos: “Because they trust us to do quarterly’s and pay a
significant amount of stub, they don’t always not know what is being invoice to us ” Ex.
69.
51 Ex. 55 at CSI44364; Ex. 50 at 20:1-5.
52 Ex. 60 at CSI0041994.
53 Ex. 70.
54 Ex. 71 at CSI0041902, CSI0041904-905 (column “TH”); Ex. 72; Ex. 29 at 55:2-8; 69:19-24.
55 Ex. 71 at CSI0041902 (column PVLP@7%); Ex. 87 at 40:5-16. See also Ex. 98 at 67: 6-14; Ex 98 at 67:6-14,
85:1-86:2.
56 Ex. 29 at 119:14-120:23 (chart prepared for Lycos); Ex. 73 (Ms. Kopitsky’s notes of conversation with Mr.
Stenberg concerning chart for Lycos); Ex. 64 (chart provided to Lycos). Compare Ex. 64 (provided to Lycos) with
Ex. 72 (provided to Mr. Stenberg/CSI).
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 8 of 31
- 9 -
of the payments due under the existing leases CSI had calculated or the of millions of dollars in
mark-ups charged on those transactions.57 These refinancings led to hundreds of thousands of dollars
in commissions and bonus commissions for Mr. Stenberg.58 Later, CSI’s co-CFO referred to Mr.
Stenberg’s refinancings with Lycos as “infamous.”59
In July 2001, CSI promoted Mr. Stenberg to Regional Manager.60 Employees promoted to
this position at CSI typically give up their individual accounts, but CSI deviated from the norm and
permitted Mr. Stenberg to retain the Lycos account.61 Months later, Lycos entered into what CSI
referred to internally as the “big one”62 -- a refinancing of over thirty schedules, almost all of which
themselves had been refinancings63 -- onto two new schedules known as schedules 93 and 94.64 CSI
developed a structure that terminated some schedules early and caused some, but not all, of the
equipment to roll onto schedule 94 immediately while allowing other schedules to run their term until
rolling onto schedules 93 and 94 more than a year later.65 These were the schedules CSI’s co-CFO
described as “complex” and “convoluted.”66
A few months after the commencement of schedules 93 and 94, Lycos discovered what
appeared to be an increase of more than $11 million in the gross payments it would be required make
under those schedules as compared with the amounts it would have been required to make had it not
refinanced.67 Lycos’s CFO, Brian Lucy,68 wrote an e-mail to Mr. Stenberg in which he said:
57 See Ex. 64. Compare schedules identified in Ex. 64 with Ex. 51 at Exhibit G thereto; see Ex. 29 at 120:4-23.
58 Compare schedules identified on Ex. 64 with Ex. 59 at CSI44442 and Ex. 51 at Exhibit L.
59 Ex. 30 at CSI0041088.
60 Ex. 57 at CSI044468.
61 Ex. 50 at 177:17-23.
62 Ex. 68 at CSI0038426.
63 Ex. 13 at CSI0027565, ¶ 2; Ex. 14 at CSI0027741, ¶ 2; Ex. 51 at Exhibit B.
64 Id.
65 Id. Ex.98 at 164:22-165.
66 Ex. 68.
67 Ex. 31 at LYC24612 (Bracket B).
68 Ex. 11, ¶ 1.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 9 of 31
- 10 -
I would expect a slight increase in our O[ut]/S[tanding] commitment,69 but this is a
problem that would need to be rectified in short order. If these numbers are in fact
correct, I would have to ask to unwind the refinancing.70
In response, Mr. Stenberg, who made over $2 million dollars in commissions on these refinancings
alone,71 wrote an e-mail to Mr. Lucy assuring him that the difference was much lower:
This is what I have so far so you can rest easy.
Present Value of Lease $23,727,000
Obligation of old Leases $20,215,000
Difference $ 3,512,00072
Mr. Lucy, who had no background in equipment leasing and trusted Mr. Stenberg, did not pursue the
matter further.73 When Mr. Stenberg wrote this e-mail, he had more than twenty years experience in
the industry,74 and had earned the highest possible rating on his performance evaluations for his
knowledge of equipment leasing and his ability to earn the “trust and dependency of the decision-
maker” at Lycos.75 Yet, the gross difference in the amount of the payments on schedules 93 and 94,
contrary to Mr. Stenberg’s representation, exceeded the payments on the schedules refinanced by
almost $10.5 million.76 Even when using the discount rate that Mr. Stenberg used when he requested
preparation of those schedules in 2001,77 the difference was almost $8.5 million,78 more than double
the $3.5 million he represented to Lycos.
69 Ex. 32 at 35:1-4.
70 Ex. 23 at LYC24633.
71 Ex. 59 at CSI44451-452; Ex. 51 ¶ 49 and Exhibit L thereto.
72 Ex. 46 at LYC24631.
73 Ex. 11, ¶ 7; Ex. 33, ¶ 16.
74 Ex. 50 at 16:22-19:2.
75 Ex.74 at CSI044215 (under headings “Technical-Equipment” and “Financial-Leasing”)- CSI044216 (under
heading “Builds and Maintains Relationships through Professional and Social Skills”); Ex. 75 at CSI044219-220
same); see Ex. 74 at CSI44212.
76 Ex. 51, ¶¶ 36-41.
77 Ex. 51, ¶ 38, which refers to the Requests for Contract found at Ex. 76 and Ex. 77.
78 Ex. 51, ¶¶ 36-41.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 10 of 31
- 11 -
Of the more than $27 million difference between the more than $72 million in monthly
payments Lycos made to CSI and the approximately $45 million original acquisition cost of the
leased equipment, more than $13.7 million represented CSI’s undisclosed mark-ups.79 The mark-ups
enabled CSI to earn almost double the rate of return it earned on Lycos’s new equipment schedules80
and approximately double its average rate of return on its equipment leases generally.81
C. The Sales Agreement.
In Summer 2003, Mr. Stenberg effected the last piece of his mission statement when he sold
the equipment on the thirteen extant schedules to Lycos subject to Lycos making the remaining
monthly payments on those schedules.82 Although CSI’s undiscounted residual value for the
equipment on those schedules was approximately $320,000 when it booked them83 (it was zero on
schedules 93 and 94),84 and CSI gave him a threshold of $350,000 to sell the equipment85 (meaning
he would earn a commission based on the extent to which he could sell the equipment for an amount
above $350,000),86 Mr. Stenberg quoted Lycos a purchase price of $4.69 million.87 Only after Lycos
retained a leasing consultant88 and threatened to audit the parties’ lease relationship89 -- in response to
his reluctance to cooperate with that consultant – did Mr. Stenberg reduce CSI’s offer to $3.775
79 Ex. 51, ¶ 34 and Exhibit G thereto, column “C”.
80 Ex. 51, ¶ 35.
81 Compare rate of return on refinanced schedules (approximately 26%, Ex. 51, ¶ 35 and Exhibit I thereto) with
CSI’s usual rate of return (12 to 15%). Ex. 1 at 104:11-20.
82 Ex. 10 to CSI’s Am. Compl., ¶¶ 1-5 (Dkt. No. 121).
83 Ex. 51 at Exhibit K thereto (column “residual”); Ex. 98 at 154:12-16; Ex. 78; Ex. 79; Ex. 80; Ex. 81; Ex. 82.
84 Ex. 51 at Exhibit K thereto, column headed “residual”; Ex. 98 at 154:12-16, 299:15-23; Ex. 83; Ex. 84. The
booked present value of the residual value on the sales type lease journal entry for schedules 93 and 94 is blank
because the residual value on an undiscounted basis (account code 12520) is $0. Ex. 98 at 154:9-11.
85 Ex. 98 at 299:15-23; Ex. 19; Ex. 34 at 139:24-140:5.
86 Ex. 98 at 312:17-20; Ex. 52 at CSI44235; Ex. 53 at CSI44268-271; Ex. 54 at CSI44306-310; Ex. 55 at CSI44341,
CSI44343; Ex. 56 at CSI44379-383; Ex. 57 at CSI044483; Ex. 58 at CSI0044502-503. See Ex. 63.
87 Ex. 35 at CSI0023157; Ex. 36.
88 Ex. 37 at LYC18884.
89 Ex. 38.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 11 of 31
- 12 -
million if Lycos accepted by July 15, 2003, which Lycos did.90 Lycos paid CSI the $3.775 million
on August 1, 2003,91 and made all the remaining monthly payments required under all the schedules
(approximately $13.5 million) except for approximately $301,000 due on schedules 100 and 200.92
Mr. Stenberg earned $513,750 in commissions on this sale. Despite having been paid more than $4.7
million in commissions on the Lycos account, Mr. Stenberg complained to CSI’s chairman that his
commission on the sale was too low.93
ARGUMENT
I. LYCOS IS ENTITLED TO SUMMARY JUDGMENT ON COUNT VII BECAUSE CSI
VIOLATED 940 C.M.R. 3.05(1) AND 3.16(2), AND M.G.L. c. 93A, §§ 2 AND 11.94
A. The Regulations Required CSI to Disclose the Mark-Ups to Lycos.
1. Common law and, according to CSI, industry standards, impose a duty to
disclose upon telling of a half-truth.
To prevail on its 93A claim, Lycos must prove that CSI’s conduct fell within “the penumbra
of some common-law, statutory or other established concept of unfairness . . . .”95 In Kannavos v.
Annino, the Supreme Judicial Court restated the well-established common law principle that “if [a
party] speak[s] with reference to a given point of information, voluntarily or at the other’s request, he
is bound to speak honestly and to divulge all the material facts bearing upon the point that lie within
his knowledge.”96 The First Circuit has similarly written in a business-to-business case in which the
90 Ex. 50 at 309:7-21; Exhibit No. 10 to CSI’s Am. Compl., ¶ 3 (Dkt. No. 121); Ex. 47 at AR001433.
91 Ex. 39; Ex. 86 at 179:19-22.
92 Ex. 18 at 450:5-10; CSI’s Am. Compl., ¶¶ 18-19, 25-26, 30-31 (Dkt. No. 121) (seeking to recover only for non-
payment on schedules 100 and 200).
93 See supra note 28.
94 This Court has ruled twice in this case that Massachusetts law governs Lycos’s claims for fraud in the inducement
and 93A. Mem. Of Dec. at 4-6 (Dkt. No. 46); Mem. Of Order at 3-5 (Dkt. No. 73) (July 11, 2006) (denying CSI’s
request for reconsideration of choice-of-law determination). Lycos will therefore refrain from rearguing this issue a
third time.
95 Damon v. Sun Co., Inc., 87 F.3d 1467, 1484 (1st Cir. 1996) (quoting PMP Assocs., Inc. v. Globe Newspaper Co.,
366 Mass. 593, 321 N.E.2d 915, 917 (1975)).
96 356 Mass. 42, 48, 247 N.E.2d 708, 711 (1969) (emphasis added); see V.S.H. Realty, Inc. v. Texaco, Inc., 757 F.2d
411, 414 (1st Cir. 1985) (“There is much case law in Massachusetts supporting the proposition that a party who
discloses partial information that may be misleading has a duty to reveal all the material facts he knows to avoid
(continued…)
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 12 of 31
- 13 -
defendant allegedly disclosed “half-truths” that the “duty [to disclose] to avoid misrepresentation is
so strong that the deceived party is not charged with failing to discover the truth.”97
CSI itself has argued that leasing industry standards impose a duty to disclose to avoid
representations from being misleading. When alleging in its Amended Complaint that Lycos had
failed to disclose certain information that it believed was required to be disclosed, CSI argued, “. . .
Lycos did not disclose to CSI, although it had a duty to do so under law and generally accepted
commercial and industry standards (in order, inter alia, to make its aforesaid representations in the
Sales Agreement not misleading) . . .”98 By making this assertion in its Amended Complaint, CSI
has judicially admitted99 that both the law and “generally accepted commercial and industry
standards” impose a duty on a commercial equipment lessee such as Lycos (who is not in the
business of equipment leasing) to disclose information to prevent a representation from being
misleading. As CSI has judicially admitted that a lessee who is not in the business of equipment
leasing has a duty to disclose under generally accepted commercial and industry standards, a fortiori,
a lessor such as CSI that is in the business has at least the same duty under the same standards.
2. The Regulations, at a minimum, codify the common law rule regarding half-
truths.
At a minimum, the Regulations codify the common law rule that a lessor who makes a
representation that is a half-truth is obligated to disclose all additional information that would be
deceiving the other party.”); Commonwealth Aluminum Corp. v. Baldwin Corp., 980 F. Supp. 598, 610 (D. Mass.
1997) (same). See generally, Restatement (Second) of Torts, § 529 (1977) (collecting cases).
97 V.S.H. Realty, 757 F.2d at 415.
98 CSI’s Am. Compl., ¶ 45 (Dkt. No. 121).
99 Schott Motorcycle Supply v. Am. Honda Motor Co., 976 F.2d 58, 61 (1st Cir. 1992) (“A party’s assertion of a fact
in a pleading is a judicial admission by which it normally is bound throughout the course of the proceeding.”)
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 13 of 31
- 14 -
material to the lessee’s decision to enter into the transaction so as to prevent the half-truth from
deceiving the lessee.100 Section 3.16(2) of 940 C.M.R. specifically provides:
Without limiting the scope of any other rule, regulation or statute, an act or practice is a
violation of M.G.L. c. 93A, § 2 if: . . . any person or other legal entity subject to this act fails
to disclose to a buyer101 or prospective buyer any fact, the disclosure of which may have
influenced the buyer or prospective buyer not to enter into the transaction.102
Similarly, section 3.05(1) states:
No claim or representation shall be made by any means concerning a product103 which
directly, or by implication, or by failure to adequately disclose additional relevant
information, has the capacity or tendency or effect of deceiving buyers104 or prospective
buyers in any material respect.105
The Supreme Judicial Court recently reiterated that these Regulations are “authorized by G.L. c. 93A,
§ 2(c), have the force of law, and ‘set standards the violations of which . . . constitute violations of
[G.L.] c. 93A.’”106
3. The Regulations apply to business-to-business transactions.
At least to the extent they codify the common law principles requiring full disclosure upon the
issuance of a half-truth, the Regulations apply to business-to-business transactions. As a threshold
matter, the Attorney General has interpreted and enforced the Regulations as applying business-to-
100 Sheehy v. Lipton Indus., Inc., 24 Mass. App. Ct. 188, 195, 507 N.E.2d 781, 785 (1987) (Greaney, J.). For that
reason, among others, these Regulations are in accordance with decisions of the Supreme Judicial Court and the
Appeals Court based on the common law. See, e.g., Homsi v. C.H. Babb Co., 10 Mass. App. Ct. 474, 478-79, 409
N.E.2d 219, 224 (1980) (collecting cases).
101 Section 3.01 of 940 C.M.R. defines “buyers,” as used in 940 C.M.R. 3.16(2) and in 940 C.M.R. 3.05(1), to
include “lessees” such as Lycos.
102 940 C.M.R. § 3.16(2) (1993).
103 940 C.M.R. 3.01 defines “product[s],” as used in section 3.05(1), to include both “goods,” such as computer
equipment, and “services,” such as the leasing of computer equipment.
104 See supra note 101.
105 940 C.M.R. 3.05(1) (1993).
106 Aspinall v. Philip Morris Companies, 442 Mass. 381, 396 n.18, 813 N.E.2d 476, 488 n.18 (2004) (quoting Purity
Supreme, Inc. v. Attorney Gen., 380 Mass. 762, 769-71, 407 N.E.2d 297, 304 (1980)); see Greenery Rehabilitation
Group v. Antaramian, 36 Mass. App. Ct. 73, 78, 628 N.E.2d 1291, 1294 (1994) (“One can violate § 2 of G.L. c. 93A,
as interpreted in 940 Code Mass.Regs. § 3.16(2) . . . by failing to disclose to a buyer a fact that might have influenced
the buyer to refrain from the purchase.”), cited with approval in Aspinall, 442 Mass. at 395, 813 N.E.2d at 487.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 14 of 31
- 15 -
business;107 her interpretation is entitled to “substantial deference”108 and will be overturned only if it
is “arbitrary, unreasonable or inconsistent with the plain terms of the rule itself.”109 Because the
Appeals Court in Commonwealth v. AmCan Enterprises110 has already upheld the Attorney General’s
enforcement of the Regulations business-to-business, the Attorney General’s interpretation can
hardly be said to be arbitrary, unreasonable, or inconsistent. Private parties have also enforced the
Regulations business-to-business and appellate courts, including the First Circuit, have upheld trial
court findings of violations of the Regulations in this context.111
4. Understanding Knapp Shoes and First New England.
In Knapp Shoes v. Sylvania Shoe Manufacturing, the Supreme Judicial Court held that 940
C.M.R. 3.08(2) did not apply to business-to-business transactions. In so holding, the Court relied on
the Attorney General’s explicit use of the word “consumer” in sub-sections (1) and (3) of section
3.08 to conclude that section 3.08(2) applied only to consumers.112
Applying this same analysis to the Regulations at issue here further establishes that the
Regulations do apply in the business-to-business context. More specifically, section 3.16(2) applies
to “buyers”113 and “lessees”114 while section 3.16(3) protects the arguably narrower class of
107 Ex. 40. The Attorney General’s interpretation of the Regulations in the Affidavit of Jesse Caplan and
accompanying letter is, by law, not a “formal” opinion of the Attorney General because the Attorney General is
authorized to give “formal” opinions only to state officers. 8 Mass. Practice § 20 at 70, n. 9 (1986) (“persons other
than state officers are not entitled to the opinion of the Attorney General”). If the Court has questions about the
Attorney General’s interpretation of the Regulations, it may invite her to file an amicus brief. Rucker v. Lee Holding
Co., 471 F.3d 6, 12 (1st Cir. 2006) (Court requested amicus brief seeking Department of Labor’s opinion of a
regulation it promulgated and administered.)
108 Smith v. Winter Place LLC, 447 Mass. 363, 367-68, 851 N.E.2d 417, 421 (2006).
109 Purity Supreme, 380 Mass. at 782, 407 N.E.2d at 310.
110 47 Mass. App. Ct. 330, 340, 712 N.E.2d 1205, 1212 (1999).
111 See, e.g., V.S.H. Realty, 757 F.2d at 417; USM Corp. v. Arthur D. Little Sys., Inc., 28 Mass. App. Ct. 108, 125,
646 N.E.2d 888, 897 (1989); Homsi, 10 Mass. App. Ct. at 478, 409 N.E.2d at 224; Gloucester Holding Corp. v. U.S.
Tape and Sticky Prod., LLC, 832 A.2d 116, 126 (Del. Ch. 2003) (construing 940 C.M.R. 3.16(2)).
112 418 Mass. 737, 744-45, 640 N.E.2d 1101, 1105 (1994).
113 940 C.M.R. 3.16(2) and (3) provide as follows: “Without limiting the scope of any other rule, regulation or
statute, an act or practice is a violation of M.G.L. c. 93A, § 2 if: . . .
(continued…)
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 15 of 31
- 16 -
“consumers.” Nevertheless, Judge Young recently held that section 3.16(3) applies to claims brought
pursuant to both sections 9 and 11 of 93(A).115 If section 3.16(3) applies to section 11 claims, and
section 3.16(3) protects an arguably narrower class than the class protected by section 3.16(2), a
fortiori section 3.16(2) protects claimants under section 11.116
Although in First New England Dental Centers, Judge Young held that section 3.16 did not
apply in business-to-business transactions,117 that decision is inapposite. As a threshold matter,
Judge Young has since retreated from that holding.118 In addition, it appears Judge Young was
unaware when he wrote First New England that the Attorney General construes the Regulations as
applying business-to-business and that the Attorney General reissued the Regulations twenty years
after the adoption of section 11.119 More fundamentally, however, the plaintiff/buyer in First New
England alleged that the seller of certain dental centers had not disclosed that revenue in the centers
had decreased, that patients had been reassigned, and the practices closed.120 The plaintiff argued
that the seller had a duty to disclose these facts and that it would not have purchased the practices if it
(2) Any person or other legal entity subject to this act fails to disclose to a buyer or prospective buyer any
fact, the disclosure of which may have influenced the buyer or prospective buyer not to enter into the
transaction; or
(3) It fails to comply with existing statutes, rules, regulations or laws, meant for the protection of the
public’s health, safety or welfare promulgated by the Commonwealth or any political subdivision thereof
intended to provide the consumers of this Commonwealth protection[.]
114 940 C.M.R. 3.01 (definition of “Buyer”).
115 J.E. Pierce Apothecary v. Harvard Pilgrim Health Care, 365 F. Supp. 2d 119, 145 (D. Mass. 2005).
116 If the Attorney General had intended to limit section 3.16(2) to transactions under section 9, she at least would
have used the narrower word “consumers” in both sections 2 and 3 of section 3.16 rather than only in section 3. The
Appeals Court in AmCan Enterprises implicitly agreed with the foregoing when it affirmed a trial court’s summary
judgment against a business for violating the Regulations years after the SJC decided Knapp Shoes.
117 In re First New England Dental Centers, Inc., 291 B.R. 229, 241 (D. Mass. 2003).
118 J.E. Pierce Apothecary, 365 F. Supp. 2d at 144-45.
119 This is a reasonable inference as Judge Young did not refer in First New England to the Attorney General’s
construction of section 3.16(2) or the fact that the AG had reissued the regulation after Massachusetts adopted 93A,
§ 11. Judge Young observed in J.E. Pierce Apothecary that the SJC in Knapp Shoes based its holding in part on its
observation that section 3.08(2) had been adopted before 93A, § 11 had been enacted. 365 F. Supp. 2d at 143. In
contrast, section 3.16(2) was reissued twenty years after section 11 was adopted.
120 291 B.R. at 240-41.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 16 of 31
- 17 -
had known them.121 The plaintiff did not allege, however, that the seller had disclosed half-truths
that under common law obliged the seller to disclose these additional facts. Instead, it relied solely
on the language of section 3.16(2) for the duty to disclose. The Court concluded that “to require
complete disclosure from both ends of a business deal, would eviscerate the very notion of
negotiating.”122
Unlike the plaintiff in First New England, Lycos’s claims under the Regulations are rooted in
the well-settled common law duty to disclose in business-to-business transactions that arises upon the
issuance of a half-truth, a duty that CSI maintains is also rooted in “general commercial and industry
standards.” Far from arguing for an interpretation that would “eviscerate the very notion of
negotiating,” Lycos is seeking here only to enforce the Regulations to the extent they codify that
common law duty -- i.e., that the Regulations required CSI to disclose facts to prevent its statements
from being misleading half-truths or having a “tendency to deceive” Lycos. The Regulations
therefore apply to Lycos’s claim in Count VII against CSI.
B. CSI’s Failure to Disclose the Mark-Ups Violated the Regulations.
1. Lycos can satisfy all elements for showing a violation of the Regulations.
CSI’s failure to disclose the mark-ups was violated both Regulations. With respect to
Regulation section 3.05(1), the Appeals Court in AmCan Enterprises reiterated that the “‘tendency to
deceive’ standard [of section 3.05(1) is] to be construed in the context of a reasonable [business]
consumer, and that the representation [must] be material,” i.e., that the practice reasonably could be
found to have caused the plaintiff to act differently than he or she otherwise would have acted.123 It
affirmed the trial court’s grant of summary judgment to the plaintiff reasoning that the defendant’s
representations made while soliciting business, including implied representations, were deceptive as a
121 Id.
122 Id. at 241.
123 47 Mass. App. Ct. at 335; 712 N.E.2d at 1209 (citing Purity Supreme, Inc., 380 Mass. at 777, 407 N.E.2d at 307).
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 17 of 31
- 18 -
matter of law. CSI’s conduct here -- representing that Lycos’s monthly payments would go down if
it refinanced but failing to disclose that it had embedded a mark-up in those payments on the
refinanced schedules that would cause its total payments to increase substantially -- caused Lycos to
act differently124 and was thus deceptive as a matter of law.
With respect to regulation 3.16(2), Lycos can readily satisfy the four-part test for proving a
violation of that section: (1) that CSI knew it was charging the mark-ups to Lycos before the parties
executed the refinanced schedules and/or the Sales Agreement;125 (2) the mark-ups were a material
circumstance that, if disclosed to Lycos, might have influenced Lycos not to enter into the refinanced
schedules and/or the Sales Agreement;126 (3) CSI failed to disclose the mark-ups;127 and (4) CSI’s
failure to disclose the mark-ups took place in the business context. 128
(1) The internal refinancing process at CSI was such that it knew it was charging
Lycos a mark-up and the approximate magnitude of that mark-up not only before each refinanced
equipment schedule was signed, but before it was even prepared. That process was as follows:
a. When an account executive such as Mr. Stenberg asked for pricing on a
refinancing, CSI would calculate a “commissionable threshold,” 129 i.e., the amount above which he
would earn a commission.130 This “threshold” would be based on the value of the terminating
schedule(s), i.e., the present value of the remaining lease payments plus the present value of the
124 Ex. 6, ¶ 4; Ex. 11, ¶ 4; Ex. 12, ¶ 9.
125 Sheehy, 24 Mass. App. Ct. at 195, 507 N.E.2d at 785 (Greaney, J.).
126 Greenery Rehabilitation Group, 36 Mass. App. Ct. at 78, 628 N.E.2d at, 1294 (“One can violate § 2 of G.L. c.
93A, as interpreted in 940 Code Mass.Regs. § 3.16(2) (1986), by failing to disclose to a buyer a fact that might have
influenced the buyer to refrain from the purchase.”) (emphasis added). While Sheehy, decided several years before
Greenery Rehabilitation, used the phrase “would have led” the plaintiff not to enter into the transaction, Greenery
Rehabilitation’s use of the phrase “might have influenced,” as quoted with approval by the SJC in 2004 in Aspinal,
and as used in AmCan Enterprises in 1999, is more faithful to the phrase “may have influenced” in section 3.16(2)
and the phrase “tendency to deceive” in section 3.05(1) (emphases added).
127 Sheehy, 24 Mass. App. Ct. at 195, 507 N.E.2d at 785.
128 Id.
129 Ex. 87 at 160:24-161:8.
130 Ex. 52 at CSI44229-232; Ex. 53 at CSI44265-268, Ex. 54 at CSI44303-306; Ex. 55 at CSI44340-343; Ex. 56 at
CSI44376-379.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 18 of 31
- 19 -
residual on the existing schedule(s),131 less an amount equal to the present value of the estimated
residual on the new schedule(s),132 an amount CSI sometimes referred to as “equity in.”133
b. Mr. Stenberg would then, in his words, “mark-up” this threshold and quote a
price to Lycos.134 If it appeared the refinancing would proceed, Mr. Stenberg would complete the
“left” side of a form called Request for Contract (“RFC”).135 Among other things, he would fill in
the boxes entitled “Total threshold PV” – the commissionable threshold he had been given plus soft
costs,136 the “Estimated PV” – the estimated present value of the rents on the new schedule(s),137 and
the “estimated margin” – the difference between the “Total threshold PV” and “Estimated PV.”138
c. After completing the RFC, Mr. Stenberg would send it to Ms. Kersting or
someone in the legal department,139 who would circulate it for approval.140 If the request were
approved, someone in the legal department would then prepare the lease contract.141
Because CSI had calculated both the Total Threshold PV and the “Estimated PV” before
each refinanced schedule was prepared, and thus before it was executed, CSI knew that:
131 Ex. 87 at 40:5-16.
132 Ex. 98 at 101:2-6.
133 On a new equipment schedule, CSI determines this threshold by deducting the “equity in,” i.e., the present value
of the residual value (Ex. 98 at 101:2-6) from the hardware costs. Id. at 122:24-123:2.
134 Ex. 65 at 521:12-522:13.
135 Ex. 50 at 82:15-20; Ex. 42 at 37:13-38:21. Copies of certain Requests for Contract are attached as Ex. 88; Ex.
89; Ex. 90; Ex. 91; Ex. 92.
136 Ex. 98 at 123:14-17. While Mr. Cagney testified that “Total threshold PV” also included “soft costs,” such as
software, freight, and installation (Id. at 123:7-9), there were no soft costs on the Lycos refinanced schedules because
the equipment was already installed (e.g., Ex. 41 at CSI0005632, ¶ 6) and no new equipment was added (e.g., Ex. 22
at CSI0007677, ¶ 2).
137 Ex. 65 at 491:7-14.
138 Id. at 491:18-21. The “actual margin” equals the actual present value of the rents minus the Total Threshold PV.
Ex. 98 at 123:18-20.
139 Ex. 42 at 37:13-38:16.
140 Id. at 41:21-42:7.
141 Id. at 42:18-43:1. See Ex. 50 at 82:4-20.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 19 of 31
- 20 -
the present value of the rents on the new
schedule(s) >
the present value of the remaining rents plus
the present value of the estimated
residual value on the schedule(s) being
refinanced, minus the present value of the
residual on the new schedule(s)
In addition, because he estimated his “margin,” i.e., an amount equal to the Estimated PV
minus the Threshold PV,142 Mr. Stenberg and CSI knew the approximate magnitude of the mark-up
before the CSI legal department even prepared an equipment schedule.
(2) Because none of the individuals who signed the refinanced schedules would have
signed them on the terms they did if they had known about the mark-ups,143 the mark-ups constituted
material circumstances that, if disclosed, not only “might” have influenced, but would have
influenced Lycos not to enter into the refinanced schedules and subsequently, the Sales Agreement.
Thus, CSI’s failure to disclose the mark-ups was material to Lycos’s decision to enter into the
refinancings and actually deceived it into entering them.
(3)-(4) CSI did not disclose the mark-ups to Lycos144 and the refinanced schedules were
executed in the business-to-business context.145
Thus, the undisputed facts show that CSI’s half-truths had a “tendency to deceive” Lycos as a
matter of law under § 3.05(1) and that the four requirements for a violation of § 3.16(2), are satisfied.
As a violation of the Regulations is a per se violation of 93A § 2,146 Lycos is entitled to judgment for
liability under 93A, § 2, and its reasonable attorneys’ fees and costs under § 11.147
142 Ex. 65 at 491:18-21.
143 Ex. 6, ¶ 4; Ex. 11, ¶ 4; Ex. 12, ¶ 9.
144 Ex. 6, ¶ 4; Ex. 11, ¶ 4; Ex. 12, ¶ 9.
145 CSI’s Am. Compl., ¶¶ 7, 11 (Dkt. No. 121) (describing CSI and Lycos as businesses and stating Lycos leased
equipment from CSI for business purposes).
146 Supra note 106.
147 Star Fin. Srvs., Inc. v. AAStar Mortgage Corp., 89 F.3d 5, 14 (1st Cir. 1996); see also M.G.L. c. 93A, § 11, ¶ 6.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 20 of 31
- 21 -
2. Lycos does not need to prove that it relied on CSI’s failure to disclose or that
CSI’s conduct was rascalous to establish 93A liability under the Regulations.
Lycos is not required to prove that it relied, reasonably or otherwise, on CSI’s failure to
disclose the mark-ups148 or that it could not have discovered the mark-ups.149 And, although the facts
in this case – e.g., CSI’s “churning” of the Lycos schedules, repeated failure to disclose the mark-ups,
misrepresentation of the difference between the amount Lycos was required to pay under schedules
refinanced onto schedules 93 and 94 and the amounts it would pay on new schedules 93 and 94,
combined with a compensation system specifically designed to encourage refinancings, was in fact
“rascalous,”150 Lycos is not required to prove “rascality” to be prevail under 93A, §§ 2 and 11. That
is because the First Circuit has held in a business-to-business case that rascality is not required to
establish a violation of the Regulations.151 In addition, the rascality concept applies only to the
“unfairness” component of 93A, § 2, and CSI’s non-disclosures were “deceptive” as well as
148 Int’ l Fidelity Ins. Co. v. Wilson, 387 Mass. 841, 850, 443 N.E.2d 1308, 1314 (1983) (“This Court has rejected the
proposition that a plaintiff must show proof of actual reliance on a misrepresentation under c. 93A, § 9. . . . We see
no reason to reach a different result under c. 93A, § 11.”).
149 V.S.H. Realty, 757 F.2d at 416, 418 (the duty existing on the utterance of a half-truth “is so strong that the
deceived party is not charged with failing to discover the truth . . . . Sophistication of the parties is not mentioned in
93A and the amendment of 93A to cover business entities did not limit the statute’s protection to small,
unsophisticated businesses.”); see Kannavos, 356 Mass. at 49-50, 247 N.E.2d at 712-13 (a plaintiff is “not barred . . .
from recovery merely because [it] ‘did not use due diligence when [it] could readily have ascertained from records
what the true facts were”).
150 See Cambridge Plating Co., Inc. v. NAPCO, Inc., 876 F. Supp. 326, 338 (D. Mass. 1995) (defendant’s failure to
disclose relevant information in its possession attained a “level of ‘rascality’ warranting a finding of liability under”
chapter 93A”), aff’d in relevant part, 85 F.3d 752 (1st Cir. 1999).
151 Cablevision of Boston v. Public Improvement Comm’n of Boston, 184 F.3d 88, 106 (1st Cir. 1999) (“One can
commit a chapter 93A violation without behaving like a ‘rascal,’ if one violates consumer protection or public safety
laws.”) (citing 940 C.M.R. 3.16); J.E. Pierce Apothecary, 365 F.Supp.2d at 144 (same). Although the First Circuit
ruled against Cablevision because it concluded that it did not appear that the defendant had violated the particular
consumer protection statutes identified by Cablevision, the Court would not have conducted the analysis it did if it
had not considered Cablevision to be a “consumer” protected by 940 C.M.R. 3.16. See Brennan v. Carvel Corp., 929
F.2d 801, 813 (1st Cir. 1991) (“in [Sheehy and] other cases where a court found chapter 93A liability for violations of
Mass. Regs. Code tit. 940, § 3.16(2), no mention was made of the ‘rascality’ standard”); AmCan Enter. 47 Mass.
App. Ct. at 335-36, 712 N.E.2d at 1209-10 (affirming summary judgment against a business for violating the
regulations without discussing rascality).
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 21 of 31
- 22 -
“unfair.”152 “Deceptive” conduct, by itself, is sufficient to impose liability and damages under 93A,
§§ 2 and 11.153
C. CSI ’s Failure to Disclose Mark-Ups Caused Lycos $13.708 M illion in Damages.
To obtain an award of actual damages under 93A, § 11, Lycos need only show (a) a violation
of a regulation promulgated under section 2(c) of that chapter,154 and (b) that CSI’s violation of the
Regulations caused it damage.155 Lycos has already shown a violation of a regulation promulgated
under § 2(c). Lycos has further satisfied the latter requirement by demonstrating that it would not
have entered into the refinancings on the terms that it did if it had known of the mark-ups and that it
paid the mark-ups to CSI. Lycos is therefore entitled to its actual damages.156
The purpose of damages is to return the parties to the status quo prior to the transaction.157 If
Lycos had refused to enter the refinancings with the mark-ups, it follows that it would not have paid
those mark-ups or the interest implicit in the refinanced schedules. Lycos acknowledges, however,
152 The concept of “rascality” was used for a period of time in Massachusetts as a short-hand way of thinking about
the meaning of the word “unfair” as used in 93A. See Mass. Emp. Ins. Exchange v. Propac-Mass, Inc., 420 Mass.
39, 42, 648 N.E.2d 4335, 438 (1995). In Propac, the SJC abandoned the rascality concept. Id. (“[W]e view as
uninstructive phrases such as ‘level of rascality’ . . . in deciding questions of unfairness under G.L. c. 93A. We focus
on the nature of challenged conduct and on the purpose and effect of that conduct as the crucial factors in making a
G.L. c. 93A fairness determination.”)
153 M.G.L. c. 93A, § 11, first para. (permitting an action against a person who engages in an unfair “or” deceptive
act.). See Mass. Farm Bureau Fed’n, Inc., v. Blue Cross of Mass., Inc., 403 Mass. 722, 532 N.E.2d 660, 664 (1989)
(under 93A, §§ 2 and 11 “[a]n act or practice may be ‘unfair’ within the statutory meaning without being deceptive or
fraudulent.”) (emphasis added).
154 M.G.L. c. 93A, § 11, first para.
155 Hershenow v. Enterprise Rent-A-Car Co. of Boston, Inc., 445 Mass. 790, 800-01, 840 N.E.2d 526, 534-35
(2006).
156 While Lycos is required to show that CSI’s violation of the Regulations was “willful” or “knowing” to obtain
multiple damages under section 11, there is no such requirement for Lycos to obtain its actual damages. See, e.g.,
Pierce v. Dew, 626 F. Supp. 386, 388 (D. Mass. 1986) (“state of mind” issues do not impact a plaintiff’s right to
recover actual damages). Further, as noted, the court in AmCan Enterprises upheld a trial court’s grant of summary
judgment concluding that advertising materials were deceptive as a matter of law in violating the Regulations. 47
Mass. App. Ct. 330, 336-37, 712 N.E.2d 1205, 1210-11 (1999). Finally, trial courts have granted summary judgment
in favor of claimants for violations of 940 C.M.R. 3.16(3) and 940 C.M.R. 3.16(4) without inquiring into the
defendant’s state of mind. J.E. Pierce Apothecary, Inc., 365 F. Supp. 2d at 148, 150 (summary judgment on 940
C.M.R. 3.16(3)); McGonagle v. Home Depot U.S.A., Inc., 15 Mass. L. Rep. 487 (2002) (same); see also Barnes v.
Fleet Nat’l Bank, N.A., 370 F.3d 164, 170, 176 (1st Cir. 2004) (summary judgment on 940 C.M.R. 3.16(4)); Martin
v. Sands, 62 F. Supp. 2d 196, 201 (D. Mass. 1999) (same).
157 Zimmerman v. Kent, 31 Mass. App. Ct. 72, 82, 575 N.E.2d 70, 77 (1991).
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 22 of 31
- 23 -
that it also would not have had use of the equipment for the extended lease term. Accordingly, Lycos
is not seeking on summary judgment return of the interest it paid for use of the equipment during the
extended term of the refinancings even though much of that interest was paid on the mark-ups
themselves. Rather, Lycos is seeking only return of the actual amount of the mark-ups.
Lycos’s calculation of the amount of the mark-ups and hence its damages cannot be disputed
because Lycos has simply “done the math” relying exclusively on CSI’s financial records.
Specifically, Lycos has used the journal entries that CSI used to create its general ledger158 and, in
those cases where CSI did not produce a journal entry, the Requests for Contract prepared by CSI
before a lease was documented.159 Lycos has totaled, on the refinanced schedules, the extent to
which (a) the present value (“PV”) of the rents plus the present value of the estimated residual value
on the refinanced schedule(s), discounted at the implicit rate used by CSI on its general ledger for
that refinanced schedule exceeded (b) the outstanding balance on the schedules being refinanced that
CSI actually transferred to the refinanced schedule. In loan terms, it has determined the extent to
which the outstanding principal on the refinanced loan exceeded the outstanding principal on the loan
that was refinanced.
Indeed, for many of the refinancings, the amount of the mark-up Lycos has calculated
matches the “gross profit” CSI recorded on the applicable journal entries.160 For example, the
following is the calculation of the mark-up arising from the refinancing of schedules 45, 49, 49A and
61 onto schedule 67.
158 Ex. 43 at 129:2-19.
159 See supra note 135 and accompanying text.
160 For example, CSI’s recorded “gross profit” and Lycos’s expert’s determination of the amount of the mark-up
were the same on, among others, schedules 60, 61, 66, 66A, 67, 68, 68A, and 68B. Compare the Sales Type Lease
Journal Entries for these schedules at Ex. 99 with Exhibit G to Exhibit 51. For the schedules that were rewritten just
a few months into their existence, because CSI combined the booking of the original schedules with that of the
refinancing, CSI’s “gross profit” does not equal the amount of the mark-up. Instead, the gross profit includes any
interim rent, the mark-up on the original schedule, and the mark-up on the refinance schedule. See Ex. 51, ¶¶ 19-26.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 23 of 31
- 24 -
Schedule 67
Implicit Interest Rate 8.78%
PV of Rent161 2,913,128.06
PV of Residual162 0.00
Total 2,913,128.06
The $2,913,128.06 thus represents the “value” of schedule 67 to CSI; all of the value comes from
rent paid by Lycos. The “value” of schedules 45, 49, 49A and 61 is set forth below.
Schedule 45 49 49A 61 Total
Implicit interest rate 9.21% 9.25% 9.25% 9.08%
PV of remaining rent 527,328.39 429,622.99 591,501.41 616,759.74 2,165,212.53
PV of residual 114,897.72 71,934.22 33,447.80 50,830.90 271,110.65
Total 642,226.03 501,557.11 624,949.22 667,590.65 2,436,322.81163
Thus, the difference or “mark-up” between the value of schedule 67 and the value of the schedules
that were terminated and “rolled” onto schedule 67 is:
Value of Schedule 67 $2,913,128.06
Less: Value of preceding schedules $2,436,322.81
Equals Mark-Up $ 476,805.25
The $476,805.25 is precisely the amount of “gross profit” CSI recorded in its journal entry for
schedule 67.164 The mark-ups on all the refinanced schedules total $13,708,008.165
161 Account code 40030 is the present value of the rental payments discounted at the implicit interest rate. Ex. 43 at
142:15-19.
162 The booked present value of the residual value on the sales type lease journal entry for schedule 67 is blank
because the residual value on an undiscounted basis (account code 12520) is $0. Ex. 98 at 154:9-11.
163 Ex. 44; Ex. 94; Ex. 95; Ex. 96; Ex. 97; Ex. 93; see Ex. 51, ¶ 18.
164 Ex. 93.
165 Ex. 51, ¶ 34. There can be no doubt that regardless of whether CSI’s conduct was “deceptive,” charging Lycos
an undisclosed mark-up of this magnitude is “unfair” within the meaning of 93A. Mass. Farm Bureau, 403 Mass.
722, 729, 532 N.E.2d 660, 664 (under 93A, §§ 2 and 11 “[a]n act or practice may be ‘unfair’ within the statutory
meaning without being deceptive or fraudulent”) (emphasis added).
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 24 of 31
- 25 -
D. Lycos Is Entitled to At Least Double Damages.
Lycos is entitled to at least double damages because CSI’s violation of the
Regulations was “knowing and willful.”166 Specifically, although certainly not exhaustive:
• CSI knew of the mark-ups and intentionally did not disclose their existence or
magnitude. This knowing and intentional non-disclosure is particularly egregious here
where, according to CSI itself, disclosure is required under “general commercial and
industry standards.” 167
• When Lycos asked about schedules 93 and 94, Mr. Stenberg, who had over $2 million
in commissions at stake, misrepresented, among other things, the difference between its
new payments and the amount Lycos would have paid if it had not entered into
schedules 93 and 94. Because Mr. Stenberg was so experienced in the leasing industry
and knew or should have known the truth, his misrepresentation was reckless if not
intentional.
• CSI itself deemed the Lycos refinancings as “infamous” and the structure of schedules
93 and 94 as “convoluted”.
• Although CSI told the world on its website that it was its customers’ leasing “partner,”
and that CSI’s customers “trust [it] to manage the leasing process efficiently and
ethically,” CSI’s chairman and CEO testified that disclosure of information to customers
depended on “what they ask for,” and Mr. Stenberg wrote, after observing that Lycos
“trusted” CSI and did not know certain facts, “isn’t that what we want?”
• CSI’s compensation plan specifically encouraged refinancings and mark-ups, and, for a
period of time, even included a special PC rewrite bonus plan from which Mr. Stenberg
sought and benefited on the Lycos account.
Both the First Circuit and the Massachusetts Appeals Court have affirmed awards of double damages
under 93A, § 11 where the violation was based on non-disclosure.168
166 Shawmut Cmty. Bank, N.A. v. Zagami, 30 Mass. App. Ct. 371, 376, 568 N.E.2d 1163, 1166 (1991), (“Intentional
nondisclosures of material facts have been held willful and knowing violations of G.L. c. 93A, § 2.”) (collecting
cases), aff’d in relevant part, 411 Mass. 807 (1992). A finding of either “knowing” or “willful” entitles Lycos to at
least double damages. Service Publications, Inc. v. Goverman, 396 Mass. 567, 578 n.13, 487 N.E.2d 520, 527, n.13
(1986).
167 See CSI’s Am. Compl., ¶ 45 (Dkt. No. 121). Mitchell v. Money Store Mass. Inc., 12 Mass. L. Rep. 348 (Mass.
Super. Ct. 2000) (noncompliance with standard industry practices was evidence of willfulness).
168 Clinton Hosp. Assoc. v. Corson Group, Inc., 907 F.2d 1260, 1261-62 (1st Cir. 1990) (affirming multiple damages
on 93A § 11 claim based on defendant’s non-disclosure); Lily Transp. Corp. v. Royal Inst. Srvs., Inc., 64 Mass. App.
Ct. 179, 187, 832 N.E.2d 666, 673-74 (2005) (same).
While Lycos believes that there is sufficient evidence to award double, if not triple, damages here, and it asks the
Court to award same, if the Court is prepared to grant (a) Lycos summary judgment in the amount of $13.708 million
on Count VII and $2.563 million on Counts XII-XIII, and (b) Lycos’s summary judgment motion as to CSI’s claims,
Lycos will waive its request for multiple damages to bring this case to conclusion. Sears Roebuck & Co. v. Goldstone
& Sudalter, 128 F.3d 10, 19-20 (1st Cir. 1997) (upholding a trial court’s entry of summary judgment under 93A, §§ 2
and 11 after plaintiff waived its claim for multiple damages.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 25 of 31
- 26 -
II. LYCOS IS ENTITLED TO RESTITUTION OF THE AMOUNT BY WHICH CSI
WAS UNJUSTLY ENRICHED BECAUSE LYCOS PAID TWICE TO PURCHASE
THE EQUIPMENT ON SCHEDULES 93 AND 94.
A. Equipment Schedules 93 and 94 Were Installment Sales Contracts.
In deciding whether a lease is “truly not a lease but an installment sale,” courts in
Massachusetts169 and Missouri170 apply section 1-201(37) of the Uniform Commercial Code to
resolve “one of the most frequently litigated issues under the entire Uniform Commercial Code.”171
The 1988 amendments to section 1-201(37), as adopted by Missouri and Massachusetts,172
create an objective per se test for determining whether a lease is a “true lease” or an installment sales
contract. To satisfy the per se test, courts first consider whether “the consideration the lessee is to
pay the lessor for the right to possession and use of the goods is an obligation for the term of the lease
not subject to termination by the lessee.”173 If this test is met, courts then consider whether at least
one of four other factors is met including whether “(a) the original term of the lease is equal to or
greater than the remaining economic life of the goods . . . .”174 These factors are commonly referred
to as the “residual value factors” because they assess whether the equipment would have a
“meaningful” residual value when returned to the lessor at the end of the lease term.175
As to the first requirement, the Master Lease Agreement provides:
169 Carlson v. Giachetti, 35 Mass. App. Ct. 57, 59, 616 N.E.2d 810, 811 (1993) (“We look to G.L. c. 106, §§ 9-102
and 1-201(37) to determine whether a contract, characterized by the parties as a lease, is a ‘true lease’ or a security
agreement.”).
170 In re Hoskins, 266 B.R. 154, 157-58 (Bankr. W.D. Mo. 2001).
171 4 James J. White & Robert S. Summers, Uniform Commercial Code § 30-3, at 12 (4th ed. 1995). As 1-201(37) is
part of the “uniform” commercial code, courts in Missouri and Massachusetts look to decisions from other
jurisdictions for guidance. Rational Software Corp. v. Sterling Corp., 393 F.3d 276, 279 (1st Cir. 2005); Hoskins,
266 B.R. at 159.
172 M.G.L. c. 106, § 1-201(37) and Mo. Rev. St. c. 400.1-201(37).
173 M.G.L. c. 106, § 1-201(37); Mo. Rev. St. c. 400.1-201(37).
174 M.G.L. c. 106, § 1-201(37)(a); Mo. Rev. St. c. 400.1-201(37)(a) (emphasis added).
175 In re Pillowtex, Inc., 349 F.3d 711, 718 (3d Cir. 2003); PSINet, 271 B.R. at 45; see In re QDS Components, Inc.,
292 B.R. 313, 333 (Bankr. S.D. Ohio 2002) (“The hallmark of a lease is that it grants the lessee the right to use the
property for a period less than its economic life with the concomitant obligation to return the property to the lessor
while it retains some substantial economic life.”) (emphasis added).
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 26 of 31
- 27 -
Lessee’s obligation to pay the Monthly Rental and all other sums due hereunder
shall be unconditional and shall not be subject to any setoff, abatement,
counterclaim, recoupment, defense, cancellation, repudiation, rejection of
equipment, revocation of acceptance of equipment or any other right that Lessee
may have against Lessor.176
In construing this clause, CSI argued earlier in this case that:
These types of clauses, known as ‘hell or high water’ provisions . . . require the
lessee to make payments under the lease ‘come hell or high water,’ without regard
to defenses that the lessee might wish to assert against the lessor, and without any
right of recoupment.177
As Lycos was obliged to make the monthly payments come “hell or high water,” Lycos has satisfied
the first requirement under the per se test of 1-201(37).178
As to the residual value factors, the critical question is whether “the lessor has retained a
meaningful residual interest in the goods at the end of the lease term.”179 Again, based on the plain
language of 1-201(37)(a), the focus is on the equipment’s expected “economic” value to the lessor at
the time the “lease” was signed,180 not whether the equipment would still have “useful” life for the
lessee or whether the equipment proved at the end of the lease term to have some residual value.
CSI maintained sales type lease journal entries in accordance with Financial Accounting
Standard 13 (“FASB 13”).181 In accordance with FASB 13, at the time CSI and Lycos entered into
each schedule, CSI booked an expected residual value for each piece of equipment as of the end of
the lease term.182 Under FASB 13, CSI’s “estimated residual value” was to equal the equipment’s
176 Ex. 1 to CSI’s Am. Compl., ¶ 5.
177 CSI’s Mem. in Supp. of Mot. Dismiss Def.’s Countercl. at 3 (Dkt. No. 16).
178 Charles, 278 B.R. at 222 (“hell or high water clause” satisfies the first requirement); In re Triplex Marine Maint.,
258 B.R. 659, 669 (Bankr. E.D. Tex. 2000) (same).
179 In re Copeland, 238 B.R. 801, 804 (Bankr. E.D. Ark. 1999) (emphasis added); accord In re Worldcom, Inc., 339
B.R. 56, 71 (Bankr. S.D.N.Y. 2006); see In re Beckham, 275 B.R. 598, 605 (D. Kan. 2002) (the principal
characteristic of a lease is that the lessee may return the property to the lessor while it still has “substantial useful
economic life.”) (emphasis added); QDS Components, 292 B.R. at 333 (same).
180 M.G.L. c. 106, § 1-201(37)(b) (“‘remaining economic life of the goods’ [is] to be determined with reference to
the facts and circumstances at the time the transaction is entered into”); Mo. Rev. Stat, § 400.1-201(37)(b) (same).
181 Ex. 43 at 133:6-9.
182 Ex. 98 at 46:11-14.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 27 of 31
- 28 -
expected “fair value.”183 FASB 13 defines fair value to mean the “price for which the property could
be sold in an arm’s-length transaction between unrelated parties.”184 Knowing that the equipment
was already several years old and would be an additional two and three years old at the end of those
schedules, CSI booked a residual value for the equipment on schedules 93 and 94 as zero.185 CSI
thus expected the equipment to have no residual value, let alone a “meaningful” or “significant”
residual value, at the end of the lease terms.186 Accordingly, the length of the term of schedules 93
and 94 equaled or exceeded the economic life of the equipment on those schedules. Thus, under the
per se test, schedules 93 and 94 were installment sales contracts rather than true leases and Lycos
became the owner of that equipment when it made all the payments required under them.187
B. Lycos is Entitled to Restitution of the Portion of the $3.775 Million Lycos Paid to
CSI Attributable to the Equipment on Schedules 93 and 94 Because it Paid Twice
to Purchase that Equipment.
Under the Sales Agreement, Lycos paid CSI $3.775 million to purchase the equipment on
thirteen schedules, including schedules 93 and 94, subject to making the remaining payments due
under those schedules. As Lycos was to become the owner of the equipment on schedules 93 and 94
when it made the payments due on those schedules, the portion of the $3.775 million payment
attributable to the equipment on schedules 93 and 94 was “double” payment for the same equipment.
183 Ex. 45, ¶ 5(h).
184 Id., ¶ 5(c).
185 Ex. 51 at Exhibit K thereto, column headed “residual”; Ex. 98 at 154:12-16, 299:15-23; Ex. 83; Ex. 84. The
booked present value of the residual value on the sales type lease journal entry for schedules 93 and 94 is blank
because the residual value on an undiscounted basis (account code 12520) is $0. Ex. 98 at 154:9-11.
186 This is consistent with the observation that, at least historically, computer equipment becomes obsolete very
quickly. 1 Shrank & Gough Jr., Equipment Leasing—Leveraged Leasing, § 2:4.1 at 2-13.
187 See In re The Liquidation of United Sec. Pac. Equip. Leasing, Inc. v. FDIC, 2000 Tenn. App. LEXIS 80, at *20
(2000) (“ownership of leased property remains vested in the lessor, while ownership of property purchased by
installment contract is transferred to the purchaser”).
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 28 of 31
- 29 -
Under Missouri law,188 a party that pays twice is entitled to restitution for the double payment
under theories of unjust enrichment and/or money had and received.189 Regardless of the theory
under which restitution has been granted, courts have consistently enforced the “fundamental
principle of equity that no person shall be unjustly enriched at the expense of another.”190
Restitution based on unjust enrichment “is not confined to the form of action or by the
traditional limits of law or equity jurisdiction.” 191 Rather, “it operates on equitable principles, but
draws its source from law as well as equity.”192 There are three elements to a claim for unjust
enrichment: (1) the defendant was enriched by the receipt of a benefit; (2) the enrichment was at the
expense of the plaintiff; and (3) it would be unjust to allow the defendant to retain the benefit.”193
The requirements for money had and received are not materially different. That doctrine, which is
“favored in the law,”194 applies when “the defendant has received money or obtained possession of
the money of the plaintiff which, in equity and good conscience, he ought to pay over to the
plaintiff.”195 Here, the requirements for both doctrines are met: CSI was enriched by the money that
Lycos paid to purchase the equipment when it made the payments under schedules 93 and 94, and
(unjustly) enriched again when Lycos paid for that same equipment under the Sales Agreement.
While some courts have limited actions for unjust enrichment to cases where the double
payment was made based on a mistake of fact rather than a mistake of law, the Missouri Supreme
188 Lycos acknowledges that its claim for “money had and received” is in the nature of a contract claim, and is thus
governed by Missouri law. Mem. of Dec. at 5 (Dkt. No. 46).
189 See, e.g., O'Keefe v. McDonnell Douglas Corp., 918 F. Supp. 1338, 1344 (E.D. Mo. 1996) (party who received
money to which it was not entitled was subject to claim for unjust enrichment); Blue Cross Health Srvs., Inc. v.
Sauer, 800 S.W.2d 72, 76 (Mo. App. 1990) (“The appropriate action when one party has been unjustly enriched
through the mistaken payment of money by the other party is an action at law for money had and received.”).
190 See, e.g., Handley v. Lyons, 475 S.W.2d 451, 461 (Mo. App. 1971); Glover v. Metro. Life Ins. Co., 664 F.2d
1101, 1104 (8th Cir. (Mo.) 1981).
191 Petrie v. LeVan, 799 S.W.2d 632, 635 (Mo. App. 1990).
192 Id.
193 Id. (citing R. Goff & G. Jones, The Law of Restitution, at 14 (1966)).
194 Glover, 664 F.2d at 1104 (quoting Clifford Banking Co. v. Donovan Comm’n Co., 195 Mo. 262, 288, 94 S.W.
527, 535 (Mo. 1906)).
195 Id. at 1104.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 29 of 31
- 30 -
Court and the Eighth Circuit have written that “the important question is not whether the mistake was
one of law or of fact, but is whether the case falls within the fundamental principle of equity that no
person shall be unjustly enriched at the expense of another.”196 Even if this Court were to draw a
distinction between a mistake of law and a mistake of fact, “[i]t is well settled that restitution will be
granted to remedy a payment made because of a mistake of law if the surrounding facts raise an
independent equity, as when the mistake is induced, or is accompanied by inequitable conduct of the
other party.”197 For the reasons set forth above, CSI’s failure to disclose the mark-ups and Mr.
Stenberg’s misrepresentation concerning the difference between the payment obligations in
connection with schedules 93 and 94 satisfy the requirement for inequitable conduct. While CSI may
again blame Lycos for not discovering the “double payment,” the law is settled that a payor’s lack of
discovery does not diminish his right to recover, or somehow justify retention of a windfall.198
C. Lycos is Entitled to Restitution of $2,854,602.
The measure of recovery in an action for unjust enrichment “is not the actual amount of the
enrichment, but the amount of the enrichment which, as between the two parties, would be unjust for
one party to retain.”199 It would be unjust for CSI to retain the portion of the $3.775 million
attributable to the equipment on schedules 93 and 94 because Lycos paid for that equipment twice.
The portion attributable to schedules 93 and 94 for which Lycos is entitled to restitution is
$2,854,602.200
196 Id.; Handley, 475 S.W.2d at 461.
197 W. Cas. & Sur. Co. v. Kohm, 638 S.W.2d 798, 800 (Mo. App. 1982); see Fid. & Deposit Co. of Md. v. FDIC, 54
F.3d 507, 513 (8th Cir. (Mo.) (1995) (quoting Kohm and Handley as authority for Missouri law).
198 W. Cas. & Sur. Co., 638 S.W.2d at 801.
199 Koepke Const., Inc. v. Woodsage Const. Co., 844 S.W.2d 508, 515-16 (1992).
200 Ex. 51, ¶¶ 45, 46 and Exhibit K thereto.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 30 of 31
- 31 -
CONCLUSION
Lycos respectfully requests that the Court enter an order allowing Lycos’s Motion for Partial
Summary Judgment as to Certain of its Claims on Counts VII, XII and XIII of its Counterclaim.
LYCOS, INC.
Dated: September 4, 2007 /s/ Thomas O. Bean
Thomas O. Bean (BBO# 548072)
Peter M. Acton, Jr. (BBO# 654641)
McDERMOTT WILL & EMERY LLP
28 State Street
Boston MA 02109
(617) 535-4000
CERTIFICATE OF SERVICE
I hereby certify that on this 4th day of September, 2007, I caused a true and accurate copy
of the within document to be delivered through the Court’s ECF system and by hand to Robert J.
Kaler, McCarter & English, LLP, 265 Franklin Street, Boston, MA 02111.
/s/ Peter M. Acton, Jr.
Peter M. Acton Jr.
Case 1:05-cv-10017-RWZ Document 148 Filed 09/04/2007 Page 31 of 31