Computer Sales International, Inc. v. Lycos Inc. et al
MEMORANDUM in Support re MOTION for Summary Judgment Partial Summary Judgment on Certain of Its Claims in Counts VII, XII, and XIII of Its Counterclaim
Holding that conduct is actionably “deceptive when it has the capacity to mislead consumers, acting reasonably under the circumstances, to act differently from the way they otherwise would have acted (i.e., to entice a reasonable consumer to purchase the product)”
Holding that Chapter 93A plaintiff must prove an "invasion" of a "legally protected interest" and that the "invasion causes the consumer a loss," either "economic or non-economic"
Upholding dismissal of complaint, stating that refusing to do business “is not within any recognized conception of unfairness, is neither immoral, unethical, oppressive nor unscrupulous, and would not cause substantial injury to consumers, competitors or other businessmen.”
Upholding the determination that the plaintiff reasonably relied on the false statement, even though its falsity would have been uncovered merely by obtaining an independent estimate
Holding that "conduct undertaken as leverage to destroy the rights of another party to [an] agreement while the agreement is still in effect" constituted not only a breach of contract, but "warranted a finding of unfair acts or practices" under Mass. Gen. Laws c. 93A
Holding that such regulations are "valid exercise of the Attorney General's power under G.L. c. 93A, § 2(c), with the force of law normally accorded to an agency's regulation"