Adams v. Monterey Lake, Llc et al

MOTION for summary judgment

M.D. Fla.May 2, 2017

3238728 UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA ORLANDO DIVISION AMBRE ADAMS, Plaintiff, vs. MONTEREY LAKE, LLC. and GPR MCKINLEY MANAGER, LLC, Defendant. CASE NO.: 6:16-cv-01631-PGB-DAB ___________________________________/ PLAINTIFF’S MOTION FOR SUMMARY JUDGMENT AND MEMORANDUM OF LAW Plaintiff hereby moves for summary judgment against (“Defendants”), Monterey Lake, LLC and GPR Mckinley Manager, LLC pursuant to Rule 56. References to the Plaintiff’s deposition will be denoted “Adams Dep.” A copy of Plaintiff’s deposition transcript is attached as Exhibit “A.” References to Dr. Joseph Rosado’s deposition will be denoted “Dr. Rosado Dep.” A copy of Dr. Joseph Rosado’s deposition transcript is attached as Exhibit “B.” References to the Plaintiff’s affidavit will be denoted “Adams Aff.” A copy of Plaintiff’s affidavit has been filed separately on April 28, 2017. Exhibit letter “C” is omitted. References to Laura Riollano’s deposition transcript will be denoted “Riollano Dep.” A copy of Laura Riollano’s deposition transcript is attached as Exhibit “D.” References to Plaintiff’s medical records with Dr. Joseph Rosado will be denoted “Dr. Rosado Rec.” Plaintiff has filed an unopposed motion to be allowed to file a copy of Plaintiffs medical records with Dr. Rosado, separately under seal pursuant to Rule 5.2. References to Plaintiff’s medical records with Dr. Travis Jenkins and Ozark Guidance will be denoted “Ozark Rec.” Plaintiff has filed an unopposed motion to be allowed to file a copy of Plaintiffs medical records with Ozark Guidance including Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 1 of 22 PageID 362 2 an affidavit authenticating same as a business record, separately under seal pursuant to Rule 5.2. References to Plaintiff’s medical records of Stewart-Marchman-Act Behavioral Healthcare will be denoted “Stewart-Marchman Rec.” Plaintiff has filed an unopposed motion to file a copy of Plaintiffs available medical records with Stewart-Marchman-Act Behavioral Healthcare separately under seal pursuant to Rule 5.2. Dep. Followed by a page numbers and line numbers refer to the page number and lines of the corresponding deposition transcript. References to filings on the Docket will be denoted “Doc.” Plaintiff is entitled to Summary judgment because, viewing the facts in a light most favorable to Defendants, there are no genuine issues of material fact and Plaintiff is entitled to a judgment as a matter of law as to Plaintiffs entitlement to injunctive and declaratory relief, with the Court retaining jurisdiction for a trial as to damages under 42 U.S.C. § 3613. I. INTRODUCTION This lawsuit was filed because Defendants have violated and continue to violate Plaintiff’s rights under the Fair Housing Amendments Act by refusing to allow her to reside with her assistance animal. The undisputed evidence shows that Plaintiff is a disabled person under the Fair Housing Act. It shows that Plaintiff requested an accommodation to Defendants’ no-pets policy. It shows that Plaintiff even provided a letter from her physician, on his letterhead, attesting to her disability and the disability-related need for her dog. After receiving all of the information required to Defendant continued to deny Plaintiff’s Defendant simply chose to ignore or disbelieve the information it had been provided. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 2 of 22 PageID 363 3 1. The undisputed evidence shows that Defendant violated Plaintiff’s rights with its written policy specifically applying breed restrictions to assistance animals. The Department of Housing, Service animals and Assistance Animals for People with Disabilities in Housing and HUD-Funded Programs, April 25, 2013. (“2013 Statement”) available at: https://portal.hud.gov/hudportal/documents/huddoc?id=servanimals_ntcfheo2013-01.pdf (last visited April 27, 2017). 2. It shows Defendant violated Plaintiff’s rights by refusing to grant Plaintiff’s request due to its illegal requirement that Plaintiff’s physician provide extraneous information in its specified form, regarding Plaintiff’s health and treatment. Bhogaita v. Altamonte Heights Condo. Ass'n, Inc., 765 F.3d 1277, 1284 (11th Cir. 2014); Joint Statement of The Department of Housing and Urban Development and the Department of Justice, Reasonable Accommodations Under the Fair Housing Act, at #14 (May 17, 2004), available at www.hud.gov/offices/fheo/library/huddojstatement.pdf (last visited April 27, 2017) (“Joint Statement”). 3. The evidence shows Defendant violated Plaintiff’s rights by refusing to bear the unnecessary financial burden it created for Plaintiff by requiring Plaintiff’s physician fill out its form with extraneous information, even after receiving his letter. Joint Statement, at #9, p 8. Plaintiff’s motion is based upon Defendants refusal to grant Plaintiff’s request for accommodation despite sufficient evidence provided, and Defendant’s violations of the Fair Housing Act upon which it bases its refusal. II. UNDISPUTED FACTS Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 3 of 22 PageID 364 4 1. Plaintiff resides within the Monterey Lake Apartments (“the Community”) in Orange County, Florida. [Adams Dep. at p. 7, l. 10-11]. The Community is subject to the Federal Fair Housing Amendments Act because it is a “dwelling,” intended for occupancy as a residence by one or more families. 42 U.S.C. § 3602(b). [Doc. 21 at ¶ 3, Defendant’s Amended Answer and Affirmative Defenses]. The Community is owned and/or managed by Defendants. [Doc. 21 at ¶ 8, 9]. 2. Plaintiff is both actually and recorded as being disabled or handicapped within the meaning of the FHAA. 42 USC § 3602. 1 This is supported by the testimony of Plaintiff, the testimony and records of Dr. Joseph Rosado, the records of Dr. Travis Jenkins and Ozark Guidance, as well as the forthcoming records from Plaintiffs recent admission to Stewart- Marchman Behavioral Health. 3. Plaintiff has dealt with her psychological conditions her entire life and been tested and treated for her psychological disabilities since she was 16 years old, which included being admitted to a psychological treatment ward when she lived in Arkansas. [Adams Dep. at p. 7, l. 4 and p. 42, l. 9-16.]. 4. Plaintiff has become well versed in her experiences and diagnoses of PTSD, anxiety, panic attacks, bipolar disorder and schizoaffective disorder from Dr. Travis Jenkins and other physicians due to multiple trips to the psychiatric ward. [Adams Dep. at p. 24, l. 7- p. 26, l. 13]. 1 The FHAA uses the term “handicap” instead of the term “disability.” Both terms have the same legal meaning. See, Bradgon v. Abbott, 524 U.S. 624, 631 (1998) (noting that definition of “disability” in the Americans with Disabilities Act is drawn almost verbatim “from the definition of ‘handicap’ contained in the Fair Housing Amendments Act of 1988”). Except when referring to the statutory language of the FHAA, this motion uses the term “disability,” which is more generally accepted. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 4 of 22 PageID 365 5 5. Plaintiff testified her psychological disabilities leave her incapacitated in the fetal position on the floor in tears, which would render her unable to perform almost any major life activity. [Adams Dep. at p. 39, l 19-23.] 6. Plaintiff was fired from her last job as a result of an anxiety attack at work. [Adams, p. 5, l. 6-10]. 7. Plaintiff testified her disablities prevent her from even being able to go out to dinner with her fiance withoutbreaking down in tears and becoming hysterical because something triggers her PTSD or anxiety. [Adams Dep. at p. 26, l.25-p.27-9]. 8. On August 9, 2016, Dr. Joseph Rosado took a history of her mental illnesses, subjective complaints, examined her, came to diagnoses, prognosis, made medical referrals and refilled psychiatric medications. 2 [Rosado Dep. at p. 7-12]. 9. Dr. Rosado is a medical doctor licensed by the State of Florida to treat and prescribe treatments including prescription medications for patients with psychological conditions, for which he has significant experience due to 25 to 33% of the 30 patients he sees per day have diagnosed psychological conditions such as anxiety. [Rosado Dep. at p. 13, l. 2-8; p. 36, l. 14-p. 37, l. 1]. Dr. Rosado routinely treats patients suffering from anxiety, panic attacks, PTSD, bipolar disorder and schizoaffective disorder. [Rosado Dep. at p. 12, l. 7-11]. Although Dr. Rosado is not a board certified psychiatrist, he did receive education and training for 2 Rule 26(a)(2)(C) reports have been interpreted to apply when a treating physician seeks to testify outside the scope of what they know and formed opinions about prior to litigation. Trinidad v. Moore, No. 2:15CV323-WHA, 2016 WL 5341777, at *3 (M.D. Ala. Sept. 23, 2016). Because Dr. Rosado and his records are not being used for opinions outside of their records and only for those opinions developed prior to litigation, Rule 26(a)(2)(C) does not require an additional Rule 26 expert disclosure. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 5 of 22 PageID 366 6 psychiatric disorders in medical school including internship and postgraduate training. [Rosado Dep. at p. 23, l. 10-17]. 10. Plaintiff informed Dr. Rosado of her history of psychological disabilities, and Dr. Rosado spoke to her about each of them, including onset and she provided a list of prior medical providers. [Adams Dep. p. 29, l.8-p. 30, l. 2]. 11. Dr. Rosado testified that taking the history and subjective report of Plaintiff’s present condition was for the purpose of medical diagnosis and treatment and it is therefore an exception to the hearsay rule. Rule 803(3) 3 ; Rule 803(4) 4 ; Rule 803(6) 5 . [Rosado Dep. at p. 27, l. 1- p. 28, l. 22]. Dr. Rosado testified that he takes such a history and subjective findings with all of his patients, with ‘Subjective’ making up the S in SOAP notes, which are the universal standard for medical encounters and record keeping. [Rosado Dep. at p. 27, l. 1- p. 28, l. 22]. 12. Dr. Rosado did not see objective signs of psychological illness, but testified psychological illness is not always apparent through objective means. [Rosado Dep. at p. 29, l. 2- 8]. 3 (3) Then-Existing Mental, Emotional, or Physical Condition. A statement of the declarant’s then-existing state of mind (such as motive, intent, or plan) or emotional, sensory, or physical condition (such as mental feeling, pain, or bodily health), but not including a statement of memory or belief to prove the fact remembered or believed unless it relates to the validity or terms of the declarant’s will. 4 (4) Statement Made for Medical Diagnosis or Treatment. A statement that: (A) is made for — and is reasonably pertinent to — medical diagnosis or treatment; and (B) describes medical history; past or present symptoms or sensations; their inception; or their general cause. 5 (6) Records of a Regularly Conducted Activity. A record of an act, event, condition, opinion, or diagnosis if: (A) the record was made at or near the time by — or from information transmitted by — someone with knowledge; (B) the record was kept in the course of a regularly conducted activity of a business, organization, occupation, or calling, whether or not for profit; (C) making the record was a regular practice of that activity; (D) all these conditions are shown by the testimony of the custodian or another qualified witness, or by a certification that complies with Rule 902(11) or (12) or with a statute permitting certification; and (E) neither the opponent does not show that the source of information nor or the method or circumstances of preparation indicate a lack of trustworthiness. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 6 of 22 PageID 367 7 13. Dr. Rosado’s diagnosed Plaintiff with chronic schizoaffective disorder, chronic anxiety disorder, chronic bipolar disorder and chronic attention deficit disorder. [Rosado Rec.] [Rosado Dep. at p. 10, l. 24- p. 11, l. 5]. Dr. Rosado testified that his diagnoses of Plaintiff are not temporary, but typically chronic, lasting throughout a person’s life. [Rosado Dep. at p. 12, l. 5-6]. 14. Dr. Rosado is knowledgeable regarding how bipolar disorder operates and how its highs, lows, anxiety, hyperactivity can substantially effect how someone carries out their day. [Rosado Dep. at p. 31, l. 4-l. 18]. 15. Dr. Rosado is knowledgeable regarding how schizoaffective disorder operates including but not limited to its paranoia, lack of trust which goes hand-in-hand with bipolar disorder and how it can substantially effect a person’s ability to carry out activities of daily living. [Rosado Dep. at p. 31, l. 19- p. 32, l. 8]. 16. Dr. Rosado is knowledgeable regarding how anxiety disorder operates including how triggers cause a person to experience anxiety which presents with shortness of breath, difficulty breathing, chest pain, how it can substantially effect how someone carries out their day. [Rosado Dep. at p. 32, l. 9-16]. Dr. Rosado is also knowledgeable with what laypersons call “panic attacks,” which is anxiety “on steroids” to the point that a person experiences hyperventilation, rapid breathing, numbness and tingling, which would seriously affect a person’s ability to do almost anything. [Rosado Dep. at p. 32, l. 17- p. 33, l. 3.16]. 17. Dr. Rosado’s considered Plaintiff’s history of prior diagnoses, symptoms and the fact Plaintiff had been using her dog rather than medication and was having a positive result with her coping skills. [Rosado Dep. at p. 30, l. 5-11; p. 27, l. 1- p. 28, l. 22]. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 7 of 22 PageID 368 8 18. Dr. Rosado’s opinion, which is reflected in his August 18, 2016 letter, was that Plaintiff’s diagnoses of PTSD and Daily panic attacks substantially limit her life activities and that her dog helps with those disabilities, improving the quality of her life. [Rosado Dep. at p. 35, l. 6-11]. 19. Dr. Rosado refilled Plaintiff’s prescription for psychiatric medication, which required a diagnosis on his part. [Rosado Dep. at p.13, l. 19-p. 14, l. 5]. 20. Dr. Rosado referred plaintiff to psychiatric therapy to which she was unable to follow-up, due to financial inability. [Adams Dep. at p.41, l. 21- p. 42, l. 4]. 21. Plaintiff is in the unfortunate position of not having the financial ability to seek the treatments recommended for her. [Adams Dep. at p. 46, l. 14-15]. 22. Plaintiff considers Dr. Rosado her physician and he is the physician she would call if she needed medical care. She has not received medical care because she does not have the financial means and would have to borrow money in order to follow up or see another doctor. [Adams Dep. at p.41, l. 21- p. 42, l. 4]. 23. Dr. Rosado wrote an initial letter to Defendant on August 9, 2016 regarding Plaintiff’s use of her dog, which stated: Please be advised that as Ambre Adams physician I am confirming the fact that she is required to use her service dog Fenrir Tyr on a daily basis. We have attached copies of his valid registration to support this letter. [Rosado Rec. August 9, 2016 Letter, Exhibit E]. 24. Defendant would not accept this letter to substantiate the accommodation. Rather it sent Dr. Rosado a Resident Medical Release Form and a Resident Disability Certification Form. [Riollano at p. 31, l. 16-23]. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 8 of 22 PageID 369 9 25. Defendant’s Resident Medical Release Form which Plaintiff filled-out suggested Defendant will only accept medical information within the past 12 months. The form states as follows, in part: RESIDENT MEDICAL RELEASE FORM … This authorizes you to release to my prospective or current landlord, Monterey Lake, the information requested in their Resident Disability Certification Form. Information obtained under this release is limited to information that is no older than 12 months. [Defendant’s Medical Release Form, Exhibit F] 26. Of note, Plaintiff’s treatment in Arkansas was all prior to the 12 months accepted by Defendant. [Ozark Rec.][Adams Dep. p.45, l. 9-p. 46, l.15]. 27. Defendants Resident Disability Certification Form made the following requests: RESIDENT DISABILITY CERTIFICATION FORM … 1. Is the Resident disabled as defined above? 2. If the Resident is an individual with a disability, in your professional opinion, will the requested accommodation ameliorate the effects of the disability? 3. If the Resident is an individual with a disability. in your professional opinion does the Resident need the requested accommodation in order to have the same opportunity that a non-disabled individual has to use and enjoy the leased premises? 4. In what way will the requested accommodation ameliorate the effects of the Resident's disability and allow the resident ident the same opportunity as a non-disabled individual to use and enjoy the leased premises? 5. If the Resident is an individual with a disability, in your professional opinion, is the requested accommodation the ONLY option available to the Resident to ameliorate the effects of the disability and that will allow the Resident to Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 9 of 22 PageID 370 10 have the same opportunity that a non-disabled individual has to use and enjoy the leased premises or would another accommodation offer the same benefit? Why or why not? 6. Please provide the dates that you have treated/met with the resident regarding the disability during the past 12 months. 7. Would you be willing to testify in any court action or related proceeding as to resident’s need for the requested accommodation? [Defendant’s Resident Disability Certification Form, Exhibit “G”] 28. Dr. Rosado did not refuse to fill out this particular form or even refuse to testify as requested by #7, but was unwilling to devote professional time to filling out paperwork without a charge. Rather than fill out the form, he provided a second letter to Defendant with his certification that Plaintiff was disabled the nature of her disabilities, and that her dog did alleviate the effects of her disabilities. The letter states: The above named is a patient of mine and has presented me with a “Resident Disability Certification Form” which I will be happy to complete for a fee of $100.00. In addition if needed in court there will be a fee of $600 per hour. With that being said I will confirm that the patient is in need of her assistant animal for her disabilities. These disabilities substantially limit her life activities and her Fenrir Tyr helps her with her daily panic attacks and PTSD, improving the quality of her life. [Rosado Rec. August 18, 2016 letter, Exhibit H]. 29. Plaintiff’s recorded history of disability includes substantial treatment for psychiatric conditions from Dr. Travis Jenkins at Ozark Guidance in Arkansas. 6 [Ozark Rec.]. 6 Dr. Travis Jenkins and Ozark Guidance were disclosed in Plaintiff’s Supplemental Rule 26 disclosures on April 20, 2017 upon Plaintiff learning the correct name of Dr. Jenkins and receiving his records which verified he treated Plaintiff. [Plaintiff’s Supplemental Rule 26 Disclosures, Exhibit “I.”] Plaintiff offered an agreement to extend discovery for Defendant to conduct any discovery it feels necessary regarding Ozark Guidance and Dr. Jenkins, which Defendant has chosen not to pursue. [Plaintiff’s letter to Defendant regarding Supplemental Rule 26 Disclosures Exhibit “J.”] Accordingly, Defendant is not prejudiced. Bone v. Vill. Club, Inc., 8:15-CV-579-T- 36AEP, 2016 WL 7131589 (M.D. Fla. Oct. 12, 2016) Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 10 of 22 PageID 371 11 Dr. Travis Jenkins was Plaintiff’s psychiatrist during this treatment. [Adams at p. 32, l. 23]. Plaintiff treated at Ozark Guidance several times from September 24, 2012 to March 13, 2014. [Ozark Rec.]. 30. At Ozark Guidance, Ms. Adams was given underlying diagnoses including Psychotic Disorder, Mood Disorder, PTSD-Chronic and Borderline Personality Disorder. [Ozark Rec. at 13]. 31. Dr. Travis Jenkins certified Plaintiff as having Serious Mental Illness (SMI), which subsumes the definition of “disability” under the Fair Housing Amendments Act. [Ozark Rec. at 13]. Specifically the certification provides: Physician’s Certification of SERIOUS MENTAL ILLNESS (SMI) Is Client SMI?: SMI Adults with a serious mental illness are persons age 18 and over:  WHO currently or at any time during the past year have had a diagnosable mental, behavioral, or emotional disorder of sufficient duration to meet diagnostic criteria specified within DSM IV, OTHER THAN “V” codes, substance use disorders or developmental disorders (including mental retardation and pervasive developmental disorders) which are excluded unless they co- occur with another diagnosable serious mental illness. …  AND this disorder has resulted in functional impairment which meets one of the criteria below for substantially interfering with or limiting one or more major life areas (Persons who would have met functional impairment criteria during the past year without the benefit of treatment or other support services are considered to meet the functional impairment criterion for serious mental illness). Rule 26(a)(2)(C) reports interpreted to apply when a treating physician seeks to testify outside the scope of what they know and formed opinions about prior to litigation. Trinidad v. Moore, No. 2:15CV323-WHA, 2016 WL 5341777, at *3 (M.D. Ala. Sept. 23, 2016). Because Dr. Jenkins/Ozark Guidance records are not being used for opinions outside of their records and only for those opinions developed prior to litigation, Rule 26(a)(2)(C) does not require an additional disclosure. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 11 of 22 PageID 372 12 Check which apply, if the first or second criterion set below is checked it is not necessary to check the third criterion set: At any point in life have met the diagnostic criteria for Schizophrenia, Schizoaffective Disorder or Bipolar I Disorder, or: Evaluation based on my participation in ongoing treatment planning/review process (Valid for period of validity of current physician approved treatment plan) [Ozark Rec. at 13]. 32. Plaintiff’s diagnosis at discharge on March 13, 2014 provided that Plaintiff’s conditions were chronic in nature and her health had not changed significantly from the time of initial staffing done. [Ozark Rec. at 56, 57]. 33. During the pendency of this case, Plaintiff was admitted to Stewart-Marchman Behavioral Health from April 8 through April 11, 2017, due to the severe onset of symptoms from her psychological disability. 7 [Adams Aff.][Stewart-Marchman Rec.] 34. Plaintiff’s admission was based upon her experience with her disabilities and symptoms in the past and her concern for her health and the well-being of herself and others. [Adams Aff.]. Though the full records of this treatment are being actively sought, they are not 7 Stewart-Marchman Behavioral Health was disclosed in Plaintiff’s Supplemental Rule 26 disclosures on April 20, 2017 upon Plaintiff learning the details of the treatment. [Plaintiff’s Supplemental Rule 26 Disclosures, Exhibit “I.”] Plaintiff provided the name of the admitting physician and a copy of the only medical records from the stay in Plaintiff’s possession in Plaintiff’s Second Supplemental Rule 26 Disclosures on April 28, 2017. [Plaintiff’s Second Supplemental Rule 26 Disclosures, Exhibit “K”] Plaintiff offered an agreement to extend discovery for Defendant to conduct any discovery it feels necessary regarding Ozark Guidance and Dr. Jenkins, which Defendant has chosen not to pursue. [Plaintiff’s letter to Defendant regarding Supplemental Rule 26 Disclosures Exhibit “J.”] Accordingly, Defendant is not prejudiced. Bone v. Vill. Club, Inc., 8:15-CV-579-T-36AEP, 2016 WL 7131589 (M.D. Fla. Oct. 12, 2016). Rule 26(a)(2)(C) reports interpreted to apply when a treating physician seeks to testify outside the scope of what they know and formed opinions about prior to litigation. Trinidad v. Moore, No. 2:15CV323-WHA, 2016 WL 5341777, at *3 (M.D. Ala. Sept. 23, 2016). Because the medical professionals at Stewart-Marchman and records are not believed to be used for opinions outside of their records and those opinions were not derived for the purposes of litigation, Rule 26(a)(2)(C) does not require an additional disclosure of them. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 12 of 22 PageID 373 13 available at the time of this motion but are believed to contain significant relevant information regarding Plaintiff’s psychological condition, and the damage caused to her by Defendants refusal to allow her to reside with her dog. 35. Laura Riollano is the property manager of the Community and the person that makes the decision whether to grant requests for accommodations, including Plaintiffs. [Riollano at p. 7, l. 21-p. 8, l. 1]. 36. Laura Riollano is required to follow Defendants’ policies and has followed Defendant’s animal policies since she began with the company. [Riollano at p. 8, l. 22-p. 9, l. 5]. 37. Defendants’ policies for unauthorized animals include unlimited fines in $200 increments and eviction. [Riollano at p. 9, l. 20-p. 10, l. 7]. 38. Defendants Resident Handbook which governs tenants includes “Companion and Service Animal Regulations” on page 15. This is the current policy of Defendants. [Riollano at p. 12, 11-14]. The policy states, in part: Companion and Service Animal Regulations If your disability is not obvious, you may be asked for a letter from you doctor or therapist attesting that you are the individual in need of the Companion or Service Animal, and that the requested accommodation/modification will meet your needs. Private medical information related to the disability will not be requested; only certification that the requested changes to accommodate a Companion or Service Animal are appropriate to your situation is necessary. … Breed Restrictions described in the Lease Agreement or Community Rules shall apply. … [Defendants’ Companion and Service Animal Regulations, p. 15, Exhibit “L”]. 39. Defendant’s policy is that each and every one of the questions in Defendants’ Resident Disability Certification Form [Exhibit “G”] is required to be answered in order for an Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 13 of 22 PageID 374 14 assistance animal request for accommodation to be considered. [Riollano at p. 9, l. 20-p. 10, l. 7]. 40. Ms. Riollano admitted that Dr. Rosado’s August 18, 2016 letter provided information as to questions #1-3 of Defendants’ Resident Disability Certification Form, that: Plaintiff is a patient of Dr. Rosado; Plaintiff has disabilities which substantially limit her life activities; her dog helps her with her daily panic attacks and PTSD, improving the quality of her life. [Riollano at p. 31, l. 16-23]. 41. Ms. Riollano maintained that Dr. Rosado’s information was somehow incomplete because it did not provide answers to questions #4-7 of Defendants’ Resident Disability Certification Form [Riollano at p. 33, l. 2-5; p. 38, l. 1-5]. 42. Specific to #4, Ms. Riollano admitted she does not consider a person with daily panic attacks and PTSD to be normal, and was unsure of what more information would even have had to be provided beyond the fact that Plaintiff’s dog helped her with daily panic attacks and PTSD. [Riollano at p. 33, l. 11-23]. 43. Specific to #5, Ms. Riollano stated Defendants do not require that the dog be the only option. [Riollano at p. 34, l. 1, p. 35, 1.-23]. Ms. Riollano was again unsure how a request would be disapproved based upon this question, without referencing a dog being individually aggressive, which Ms. Riollano admittedly has no such information related to Plaintiff’s dog. [Riollano at p. 34, l. 1, p. 35, 1.-23]. 44. Specific to #6, Ms. Riollano testified Defendants required specific dates of treatment to make sure there is a current disability, but admits Dr. Rosado’s letter provides Plaintiff suffers from daily panic attacks. [Riollano at p. 36, l. 1, p. 35, 1.-23]. Accordingly, Dr. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 14 of 22 PageID 375 15 Rosado answered the information sought in the question. Nonetheless, Ms. Riollanno remained steadfast that for some reason, Plaintiff’s request was somehow ripe to be denied because specific dates of treatment were not provided. [Riollano at p. 36, l. 20-p. 37, l. 2.]. 45. Specific to # 7, Ms. Riollano testified Defendants require a physician to certify he will testify in court. [Riollano at p. 37, l. 9-20]. Ms. Riolanno testified this was for purposes of being a defense witness for the Defendants’ in the event of any personal injury cases and apparently to see whether they would show up for depositions and court if Defendants were to deny the request for accommodation. [Riollano at p. 37, l. 9-20]. This certification was required in Plaintiff’s case. [Riollano at p. 37, l. 18-19]. 46. Defendants were unwilling to pay the $100 to have Dr. Rosado complete the paperwork it felt was lacking. [Riollano at p. 38, l.6-10]. III. Memorandum of Law Discrimination under the FHA includes "a refusal to make reasonable accommodations in rules, policies, practices, or services, when such accommodations may be necessary to afford [a person with a disability] an equal opportunity to use and enjoy a dwelling." 42 U.S.C. § 3604(f)(3)(B). So long as the requested accommodation does not constitute an undue financial or administrative burden for the landlord, or fundamentally alter the nature of the housing, the landlord must provide the accommodation. The Department of Housing and Urban Development (HUD) and several courts have explicitly stated that an exception to a "no pets" policy would qualify as a reasonable accommodation. See, e.g., Bronk v. Ineichen, 54 F.3d 425, 429 (7th Cir. 1995) (balanced against landlord's economic or aesthetic concerns as expressed in a no-pets policy, deaf tenant's need for accommodation of hearing dog is per se reasonable); Fulciniti v. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 15 of 22 PageID 376 16 Village of Shadyside Condominium Association, No. 96-1825 (W.D. Pa. Nov. 20, 1998) (defendant condominium association had not presented any evidence suggesting that the tenant's assistive animal created a threat or disturbance, and therefore violated the FHA by failing to provide a reasonable accommodation); Occupancy Requirements of Subsidized Multifamily Housing Programs, HUD, No. 4350.3, exhibit 2-2 (1998) (it would not constitute a fundamental alteration in the nature of the program or activity to require the Owner to make an exception to the no pets rule so that tenant could keep assistive animal, where "assistive animal" includes emotional support animals for people with chronic mental illness). When a person’s disability or need for an assistance animal are not obvious, the housing provider may request reliable disability-related information that (1) is necessary to verify that the person meets the Act’s definition of disability (i.e., has a physical or mental impairment that substantially limits one or more major life activities), (2) describes the needed accommodation, and (3) shows the relationship between the person’s disability and the need for the requested accommodation. Department of Justice, Reasonable Accommodations Under the Fair Housing Act, May 17, 2004 at #18, p. 13. Once a housing provider has established that a person meets the Act's definition of disability, the provider's request for documentation should seek only the information that is necessary to evaluate if the reasonable accommodation is needed because of a disability. Id. A review of the facts shows Ms. Adams provided every bit of notice Defendant needed and Defendant continued its quest for unnecessary and harassing information in violation of the law. A. Ms. Adams’ Disability and Need For Assistance Animal Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 16 of 22 PageID 377 17 Ms. Adams suffers from emotional issues such as schizoaffective disorder, bipolar disorder, anxiety disorder with produce daily panic attacks and PTSD. Ms. Adams conditions substantially limit her major life activities including caring for herself and being able to interact with the world from the time she wakes up until she goes to bed each night. Thus, Plaintiff is disabled or handicapped within the meaning of the FHAA. 42 USC § 3602. Bone v. Vill. Club, Inc., 8:15-CV-579-T-36AEP, 2016 WL 7131589, at *7 (M.D. Fla. Oct. 12, 2016)This disability has been certified by Dr. Travis Jenkins, again diagnosed by Dr. Rosado and more medical information is forthcoming from Stewart Marchman. Ms. Adams testified at length the extent to which her emotional disabilities interfere with her daily life and even her ability to hold a job. Ms. Adams has been for her emotional disabilities since she was 16 years old, which included inpatient care when she lived in Arkansas. Ms. Adams testified and will testify further at trial, the extent to which her dog helps her deal with her panic attacks and daily struggle. Defendant will of course bring up a red herring argument that the dog was still receiving some training subsequent to the request. Training is irrelevant in FHAA cases because assistance animals do not require training. What is relevant is that the dog was already providing her emotional benefit prior to the request. The only material evidence and testimony from Plaintiff and Dr. Rosado are that the dog aided her disability. B. Notice According to The Department of Housing, Service animals and Assistance Animals for People with Disabilities in Housing and HUD-Funded Programs, April 25, 2013, this letter is more than sufficient. It states “Such documentation is sufficient if it establishes that an individual has a disability and that the animal in question will provide some type of disability Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 17 of 22 PageID 378 18 related assistance or emotional support.” Defendant nonetheless denied the request and has to this date refused to allow Ms. Adams assistance animal on the property. C. Violations 47. The undisputed evidence shows that Defendant violated Plaintiff’s rights with its written policy specifically applying breed restrictions to assistance animals. The Department of Housing, Service animals and Assistance Animals for People with Disabilities in Housing and HUD-Funded Programs, April 25, 2013. (“2013 Statement”) available at: https://portal.hud.gov/hudportal/documents/huddoc?id=servanimals_ntcfheo2013-01.pdf (last visited April 27, 2017). 48. It shows Defendant violated Plaintiff’s rights by refusing to grant Plaintiff’s request due to its illegal requirement that Plaintiff’s physician provide extraneous information in its specified form, regarding Plaintiff’s health and treatment. Bhogaita v. Altamonte Heights Condo. Ass'n, Inc., 765 F.3d 1277, 1284 (11th Cir. 2014); Joint Statement of The Department of Housing and Urban Development and the Department of Justice, Reasonable Accommodations Under the Fair Housing Act, at #14 (May 17, 2004), available at www.hud.gov/offices/fheo/library/huddojstatement.pdf (last visited April 27, 2017) (“Joint Statement”). 49. “[H]ousing providers must give appropriate consideration to reasonable accommodation requests even if the requester makes the request orally or does not use the provider's preferred forms or procedures for making such requests.” 2004 Joint Statement #12 at pg 10. The 2004 Joint Statement, at #13 p. 10 goes on: 50. A provider may not refuse a request, however, because the individual making the request did not follow any formal procedures that the provider has adopted. If a Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 18 of 22 PageID 379 19 provider adopts formal procedures for processing reasonable accommodation requests, the provider should ensure that the procedures, including any forms used, do not seek information that is not necessary to evaluate if a reasonable accommodation may be needed to afford a person with a disability equal opportunity to use and enjoy a dwelling. See Questions 16 - 18, which discuss the disability-related information that a provider may and may not request for the purposes of evaluating a reasonable accommodation request. Granting Ms. Adams’ request itself and allowing Ms. Adams’ dog would unquestionably cause no financial burden on the Defendant. But Defendant, in its wisdom, created a financial burden when it chose to impart upon Ms. Adams and her doctor, the requirement of filling-out a medical form with the multiple impertinent questions. By doing so, Defendants own requirement caused any financial burden of paying Dr. Rosado the $100 to complete the form. Courts have ruled that the Act may require a housing provider to grant a reasonable accommodation that involves costs, so long as the reasonable accommodation does not pose an undue financial and administrative burden and the requested accommodation does not constitute fundamental alteration of the provider’s operations. 2004 Statement, at #9, p 8. To determine whether the housing provider is responsible for payment, the considerations are: the financial resources of the provider, the cost of the reasonable accommodation, the benefits to the requester of the requested accommodation, and the availability of other, less expensive alternative accommodations that would effectively meet the applicant or resident’s disability-related needs must be considered in determining whether a requested accommodation poses an undue financial and administrative burden. Id. There is no doubt that Defendant’s boundless resources place it in a much greater position to pay for the completion of the form. Wherefore, Plaintiff respectfully requests this Court Grant Summary Judgmetn in its favor as to disability, Plaintiff’s need for the animal and notice to Defendant. Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 19 of 22 PageID 380 20 Respectfully Submitted, /s/Eric W. Deming_________________ ERIC DEMING, ESQUIRE Florida Bar No. 43678 MORGAN & MORGAN, P.A. 20 N. Orange Avenue, 4th Floor Orlando, FL 32801 (407) 420-6921 – Phone (407) 245-3357– Fax Primary Email: EDeming@forthepeople.com Secondary Email: hsampson@forthepeople.com Attorneys for Plaintiff Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 20 of 22 PageID 381 21 Certificate of Service I HEREBY CERTIFY that on May 1, 2017, I electronically filed the foregoing with the Clerk of Court by using the CM/ECF system. /s/Eric W. Deming_________________ ERIC DEMING, ESQUIRE Florida Bar No. 43678 MORGAN & MORGAN, P.A. 20 N. Orange Avenue, 4th Floor Orlando, FL 32801 (407) 420-6921 – Phone (407) 245-3357– Fax Primary Email: EDeming@forthepeople.com Secondary Email: hsampson@forthepeople.com Attorneys for Plaintiff Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 21 of 22 PageID 382 1 Case 6:16-cv-01631-PGB-DCI Document 30 Filed 05/02/17 Page 22 of 22 PageID 383 ·1· · · · · · · · ·UNITED STATES DISTRICT COURT · · · · · · · · · · MIDDLE DISTRICT OF FLORIDA ·2· · · · · · · · · · · ·ORLANDO DIVISION ·3 · · ·AMBRE ADAMS,· · · ·Civil Action No. 6:16-cv-01631-PGB-DCI ·4 · · · · · · · · Plaintiff, ·5 · · ·vs. ·6 · · ·MONTEREY LAKE, LLC and ·7· ·GPR MCKINLEY MANAGER, LLC, ·8· · · · · · · Defendants. ·9· · · · · · · · · · · · · · · · · / 10 11· · · · · · · DEPOSITION OF:· AMBRE LEAGH ADAMS 12 · · · · · · · · · · · MONDAY, MARCH 20, 2017 13· · · · · · · · · ·10:07 A.M. - 11:21 A.M. · · · · · · · · · · · · U.S. LEGAL SUPPORT 14· · · · · · · · · · 20 NORTH ORANGE AVENUE · · · · · · · · · · · · · · SUITE 1209 15· · · · · · · · · · ORLANDO, FLORIDA· 32801 16 17 18 19 20 21 22 23· ·Reported by:· CANDICE G. JOHNSON, RMR, FPR, · · · · · · · · · ·AND NOTARY PUBLIC 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 1 of 69 PageID 384 ·1· ·APPEARANCES ·2 ·3· ·On Behalf of the Plaintiff: ·4· · · · ·MORGAN & MORGAN, P.A. · · · · · ·20 North Orange Avenue, 4th Floor ·5· · · · ·Orlando, Florida· 32801 · · · · · ·(407) 420-1414 ·6· · · · ·edeming@forthepeople.com · · · · · ·BY:· ERIC W. DEMING, ESQUIRE ·7 ·8· ·On Behalf of the Defendants: ·9· · · · ·SWISTAK LEVINE, P.L. · · · · · ·455 NE 5th Avenue, Suite D-400 10· · · · ·Delray Beach, Florida· 33483 · · · · · ·(561) 361-1880 11· · · · ·swistak.j@swistaklaw.com · · · · · ·BY:· JAY L. SWISTAK, ESQUIRE 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 2 of 69 PageID 385 ·1· · · · · · · · · · · · I N D E X ·2 ·3· ·TESTIMONY OF AMBRE LEAGH ADAMS· · · · · · · · · · Page ·4· ·DIRECT EXAMINATION BY MR. SWISTAK· · · · · · · 4 ·5· ·CROSS EXAMINATION BY MR. DEMING· · · · · · · ·38 ·6· ·REDIRECT EXAMINATION BY MR. SWISTAK· · · · · ·48 ·7· ·CERTIFICATE OF OATH· · · · · · · · · · · · · ·55 ·8· ·CERTIFICATE OF REPORTER· · · · · · · · · · · ·56 ·9· ·WITNESS NOTIFICATION LETTER· · · · · · · · · ·57 10· ·ERRATA SHEET· · · · · · · · · · · · · · · · · 58 11 12· · · · · · · · · · · E X H I B I T S 13· ·DEFENDANTS' EXHIBITS 14· ·Exhibit A· · · · Application For Residency· · 10 15· ·Exhibit B· · · · Newman Veterinary Center of· 12 · · · · · · · · · · · South Daytona Patient Chart 16 · · ·Exhibit C· · · · Monterey Lake Pet Agreement· 14 17 · · ·Exhibit D· · · · Composite of Service Dog· · ·15 18· · · · · · · · · · Certificate, Identification · · · · · · · · · · · Card, and Tag 19 · · ·Exhibit E· · · · 7/22/16 Resident Medical· · ·19 20· · · · · · · · · · Release Form 21· ·Exhibit F· · · · 8/9/16 Letter From Genesis· ·21 · · · · · · · · · · · Family Practice Letter 22 · · ·Exhibit G· · · · 8/10/16 Resident Medical· · ·22 23· · · · · · · · · · Release Form 24· ·Exhibit H· · · · 8/18/16 Letter From Genesis· 23 · · · · · · · · · · · Family Practice Letter 25 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 3 of 69 PageID 386 ·1· · · · ·Deposition taken before Candice G. Johnson, RMR, ·2· ·FPR, and Notary Public in and for the State of Florida at ·3· ·Large in the above cause. ·4· · · · · · · · · · · · - - - - - - - ·5· · · · · · · THE COURT REPORTER:· Do you swear the ·6· · · · testimony you are about to give will be the truth, ·7· · · · the whole truth, and nothing but the truth? ·8· · · · · · · THE WITNESS:· I do. ·9· ·THEREUPON, 10· · · · · · · · · · · AMBRE LEAGH ADAMS, 11· ·having been first duly sworn, was examined and testified 12· ·as follows: 13· · · · · · · · · · · DIRECT EXAMINATION 14· ·BY MR. SWISTAK: 15· · · · Q· · ·Okay.· Ms. Adams, could you please state your 16· ·full name? 17· · · · A· · ·Ambre Leagh Adams. 18· · · · Q· · ·Can you state your date of birth? 19· · · · A· · ·6/20 of '89. 20· · · · Q· · ·And are you married? 21· · · · A· · ·Engaged. 22· · · · Q· · ·And the name of your fiancé? 23· · · · A· · ·Jason Aaron Fredrick Delious Albertson. 24· · · · Q· · ·Are you presently employed? 25· · · · A· · ·No. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 4 of 69 PageID 387 ·1· · · · Q· · ·When were you most recently employed? ·2· · · · A· · ·February. ·3· · · · Q· · ·February.· And what capacity was your last ·4· ·employment? ·5· · · · A· · ·I was a dishwasher. ·6· · · · Q· · ·Okay.· Did you have any difficulty performing ·7· ·those tasks -- ·8· · · · A· · ·No. ·9· · · · Q· · ·-- due to your disability?· No? 10· · · · A· · ·Not until I had an anxiety attack and lost my 11· ·job. 12· · · · Q· · ·Okay.· And how many hours did you work at your 13· ·job per day? 14· · · · A· · ·Probably about eight. 15· · · · Q· · ·Eight hours per day? 16· · · · A· · ·Yeah. 17· · · · Q· · ·So that would be how many hours, 18· ·approximately, per week? 19· · · · A· · ·At least 20, maybe 30. 20· · · · Q· · ·Okay.· And what was the name of your 21· ·supervisor of that job? 22· · · · A· · ·James Zollo.· Z-o-l-l-o for Zollo. 23· · · · Q· · ·Okay.· Did you often miss work due to any kind 24· ·of -- your disability or alleged disability? 25· · · · A· · ·No. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 5 of 69 PageID 388 ·1· · · · Q· · ·Did you have any instances of your disability ·2· ·affecting your work prior to the one where it allegedly ·3· ·cost you your job or lost you your job? ·4· · · · A· · ·Sometimes.· But I was able to walk away and ·5· ·breath and then come back and explain to Zollo what was ·6· ·going on. ·7· · · · Q· · ·Okay.· And what was the name of the ·8· ·establishment of where you were employed? ·9· · · · A· · ·Paramount. 10· · · · Q· · ·Paramount?· And you were able to explain to 11· ·Mr. Zollo why you walked away from -- 12· · · · A· · ·Um-hmm. 13· · · · Q· · ·-- your duties? 14· · · · · · · Have you ever been convicted of a felony? 15· · · · A· · ·Nope. 16· · · · Q· · ·Have you ever served in the Armed Forces? 17· · · · A· · ·Nope. 18· · · · Q· · ·Prior to this deposition, did you confer with 19· ·your attorney regarding your testimony today?· Did you 20· ·discuss your testimony today with your attorney prior to 21· ·coming in the room? 22· · · · A· · ·Yes. 23· · · · Q· · ·Prior to this deposition, did you review any 24· ·records of your records regarding your alleged 25· ·disability? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 6 of 69 PageID 389 ·1· · · · A· · ·Can you like reword it or rephrase it? ·2· · · · Q· · ·Prior to coming to this deposition today, did ·3· ·you review any records regarding your disability? ·4· · · · A· · ·No.· I know my disability, I've dealt with it ·5· ·my whole life. ·6· · · · Q· · ·Did you bring any records today regarding your ·7· ·disability? ·8· · · · A· · ·No, they're all in Arkansas with all my ·9· ·doctors. 10· · · · Q· · ·Okay.· What is your present home address? 11· · · · A· · ·6904 Wilkow Drive, Orlando, Florida, 32821. 12· · · · Q· · ·And how long have you resided there? 13· · · · A· · ·July 22, 2016. 14· · · · Q· · ·And you're renting that premises, right? 15· · · · A· · ·Yes. 16· · · · Q· · ·Prior to residing at that current address, 17· ·where did you live? 18· · · · A· · ·Marina Vista. 19· · · · Q· · ·And how long did you live there? 20· · · · A· · ·About two years. 21· · · · Q· · ·Did you rent those premises as well? 22· · · · A· · ·Yes. 23· · · · Q· · ·And can you give me the name of your landlord 24· ·or the manager at Marina Vista? 25· · · · A· · ·Not right offhand, I don't remember.· She's Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 7 of 69 PageID 390 ·1· ·really sweet, though.· I think it was Jennifer.· I think ·2· ·it was Jennifer. ·3· · · · Q· · ·Okay.· Did you reside there alone or were you ·4· ·with Jason? ·5· · · · A· · ·I was with Jason and a roommate. ·6· · · · Q· · ·Jason and a roommate.· Okay.· And can you give ·7· ·me the roommate's name? ·8· · · · A· · ·Thomas Craig. ·9· · · · Q· · ·Thomas Craig.· Did the animal live with you at 10· ·that apartment, too? 11· · · · A· · ·Yes. 12· · · · Q· · ·Okay.· And was it the same animal? 13· · · · A· · ·Yes. 14· · · · Q· · ·And when did you acquire the animal? 15· · · · A· · ·I acquired the animal one week after 16· ·January -- or not one week, three weeks after January 28. 17· · · · Q· · ·Middle, end of February of -- 18· · · · A· · ·Mid Feb. 19· · · · Q· · ·-- 2016? 20· · · · A· · ·Yes. 21· · · · Q· · ·So February -- middle February 2016? 22· · · · A· · ·Yes, sir. 23· · · · Q· · ·Did you disclose to the landlord at that time 24· ·that you had a dog residing at the apartment? 25· · · · A· · ·They actually saw me with the dog outside, Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 8 of 69 PageID 391 ·1· ·letting it go to the bathroom and everything, and that's ·2· ·when we spoke about the dog. ·3· · · · Q· · ·Okay.· So did you disclose to the landlord ·4· ·that the dog was a support animal? ·5· · · · A· · ·Not yet because he hadn't gone through the ·6· ·training. ·7· · · · Q· · ·Okay.· But he's since gone through training to ·8· ·be a support animal or a service animal? ·9· · · · A· · ·Service animal for PTSD. 10· · · · Q· · ·When did he go through that training? 11· · · · A· · ·He went through that training around six weeks 12· ·old, until I had to take him to the place that he's 13· ·residing at now. 14· · · · Q· · ·So he hasn't completed the training yet? 15· · · · A· · ·He's completed training. 16· · · · Q· · ·Okay.· So he completed training.· When did he 17· ·complete training? 18· · · · A· · ·About September of last year. 19· · · · Q· · ·September of 2016? 20· · · · A· · ·Yes, sir. 21· · · · Q· · ·Do you have any documents evidencing the 22· ·completed training? 23· · · · A· · ·Only the service documents.· Only the 24· ·paperwork I have that I showed to Monterey Lake stating 25· ·that he was a service animal. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 9 of 69 PageID 392 ·1· · · · Q· · ·Okay.· So you presently reside at Monterey ·2· ·Lake with Jason Albertson, correct? ·3· · · · A· · ·Yes, sir. ·4· · · · Q· · ·And your residency there -- tenancy there ·5· ·began July 26, 2016? ·6· · · · A· · ·July 22. ·7· · · · Q· · ·Oh, yeah, the 22nd.· Sorry. ·8· · · · A· · ·Yes, sir. ·9· · · · Q· · ·And, initially, when you guys decided to move 10· ·to Monterey Lake, only Jason applied for residency, 11· ·correct? 12· · · · A· · ·He was the first one to apply, yes. 13· · · · Q· · ·And then you did not apply for residency until 14· ·Jason informed Monterey Lake management that you would 15· ·also be residing at the apartment? 16· · · · A· · ·Yes, sir. 17· · · · Q· · ·And at that time management informed Jason 18· ·that you would also be required to apply and sign the 19· ·lease? 20· · · · A· · ·Yes, sir. 21· · · · · · · (Exhibit A was marked for identification.) 22· ·BY MR. SWISTAK: 23· · · · Q· · ·Okay.· I am now going to be handing you 24· ·Defendants' Deposition Exhibit A, which is the 25· ·application. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 10 of 69 PageID 393 ·1· · · · A· · ·Okay. ·2· · · · Q· · ·Can you identify that document for us? ·3· · · · A· · ·This is the application I filled out for ·4· ·residency to see if I would be approved. ·5· · · · Q· · ·And do you recognize the signature at the ·6· ·bottom of page two? ·7· · · · A· · ·It's my signature. ·8· · · · Q· · ·Okay.· That's a current copy of the ·9· ·application you submitted? 10· · · · A· · ·Yes, sir. 11· · · · Q· · ·And what date was the application submitted? 12· ·It's probably next to your signature on page two. 13· · · · A· · ·7/22/16. 14· · · · Q· · ·So the date your tenancy began? 15· · · · A· · ·Um-hmm. 16· · · · Q· · ·Okay.· You indicated on the application that 17· ·you had a pet dog which was a Labrador mix, correct? 18· · · · · · · MR. DEMING:· Object to form. 19· · · · · · · THE WITNESS:· Object to -- 20· · · · · · · MR. DEMING:· Oh, I may object sometimes. 21· · · · · · · THE WITNESS:· Oh, okay. 22· · · · · · · MR. DEMING:· But unless I tell you not to 23· · · · answer, go ahead and answer, anyway. 24· · · · · · · THE WITNESS:· Yes, I did put him down as a 25· · · · Labrador mix. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 11 of 69 PageID 394 ·1· ·BY MR. SWISTAK: ·2· · · · Q· · ·And how did you learn or how did you obtain ·3· ·the knowledge that the dog was a Labrador mix? ·4· · · · A· · ·Because his father was a Labrador. ·5· · · · Q· · ·Okay.· Is it true that the animal is a pet? ·6· · · · A· · ·No, it's not a pet.· He's a service animal. ·7· · · · · · · (Exhibit B was marked for identification.) ·8· ·BY MR. SWISTAK: ·9· · · · Q· · ·Okay.· I'm now handing you Defendants' 10· ·Deposition Exhibit B, which is the vet paperwork.· You 11· ·provided those documents to apartment management when you 12· ·applied, right? 13· · · · A· · ·Yeah.· They were documents that were asked for 14· ·because I have a dog. 15· · · · Q· · ·And those are a correct copy of the documents 16· ·you provided? 17· · · · A· · ·These are correct. 18· · · · Q· · ·Okay.· Does the document identify the breed of 19· ·the dog? 20· · · · A· · ·It says American Pit Bull mix. 21· · · · Q· · ·Okay.· And so the documents from the vet 22· ·indicate a Pit Bull mix, correct? 23· · · · A· · ·Correct. 24· · · · Q· · ·Does that document that you're holding or in 25· ·front of you, does it indicate anywhere on there that Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 12 of 69 PageID 395 ·1· ·it's a Lab mix?· You can review it. ·2· · · · A· · ·No. ·3· · · · Q· · ·So how did you become aware that it was Lab/ ·4· ·Pit Bull mix? ·5· · · · A· · ·I've raised dogs my entire life.· I know the ·6· ·breeds.· I know the mixes.· I know what they look like ·7· ·when they're mixed with each other.· I know everything ·8· ·there is to know about dogs because I am a dog person. ·9· ·Also, Labradors are one of the only three breeds that 10· ·have black spots on the top of their mouth.· And the fact 11· ·that the Labrador that had gotten his mother pregnant 12· ·was, in fact, the guy's neighbor's dog who gave me the 13· ·dog. 14· · · · Q· · ·So you're relying on the facts of spots on the 15· ·mouth area and somebody else's knowledge of who 16· ·impregnated the dog's mother? 17· · · · A· · ·Yes, sir. 18· · · · Q· · ·And that's the only information you have 19· ·regarding being a Lab mix? 20· · · · A· · ·Yes, sir.· I mean if I have to do a DNA test, 21· ·I will. 22· · · · Q· · ·Were you aware that the apartment community 23· ·had a pet policy that prohibited Pit Bulls from residing 24· ·at the community? 25· · · · A· · ·Yes. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 13 of 69 PageID 396 ·1· · · · · · · (Exhibit C was marked for identification.) ·2· ·BY MR. SWISTAK: ·3· · · · Q· · ·Okay.· I'm now going to hand you Defendants' ·4· ·Deposition Exhibit C, which is the pet agreement.· Did ·5· ·you sign that document? ·6· · · · A· · ·Yes. ·7· · · · Q· · ·Can you tell me the date you signed it? ·8· · · · A· · ·7/22/16. ·9· · · · Q· · ·So the same time you began your tenancy and 10· ·signed the lease or filled out your application? 11· · · · A· · ·Um-hmm. 12· · · · Q· · ·Okay.· Does the pet agreement restrict certain 13· ·breeds, including Pit Bulls? 14· · · · A· · ·Yes, it says no Pit Bulls. 15· · · · Q· · ·Okay.· Okay.· And again, you acquired the dog 16· ·in February of 2016, correct? 17· · · · A· · ·Yes. 18· · · · Q· · ·Who did you acquire the dog from? 19· · · · A· · ·Joe Hannah. 20· · · · Q· · ·I think you mentioned that in your 21· ·interrogatories, too, so I think we have that. 22· · · · · · · Prior to this dog, did you ever own a dog? 23· · · · A· · ·Yes. 24· · · · Q· · ·Okay.· And when did you own previous dogs? 25· · · · A· · ·My entire life. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 14 of 69 PageID 397 ·1· · · · Q· · ·And what were the breeds of those dogs? ·2· · · · A· · ·Pit Bulls, there was a Chow Chow, a Doberman, ·3· ·a Rottweiler, a Great Dane, there was a mixed breed that ·4· ·none of us could identify, there were Collies, there was ·5· ·also Alaskan sled dogs and Huskies and Kishus. ·6· · · · Q· · ·Okay.· Were any of those dogs that you had ·7· ·growing up, were any of those dogs service animals? ·8· · · · A· · ·They were as a child emotional support animals ·9· ·for my problems. 10· · · · Q· · ·So you did have emotional support animals as a 11· ·child? 12· · · · A· · ·Yes. 13· · · · Q· · ·When you first informed apartment management 14· ·that you had a service animal what evidence did you 15· ·provide management that the dog was a support or service 16· ·animal? 17· · · · A· · ·All of the documentation that I had with me, 18· ·which was a certificate, his ID, which I have with me -- 19· · · · Q· · ·I think we have those here. 20· · · · A· · ·Yes. 21· · · · · · · (Exhibit D was marked for identification.) 22· ·BY MR. SWISTAK: 23· · · · Q· · ·Okay.· Actually, I'm handing you what's now 24· ·been marked as Defendants' Deposition Exhibit D, I think. 25· ·Yes, D. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 15 of 69 PageID 398 ·1· · · · A· · ·Yes. ·2· · · · Q· · ·Can you identify those documents for us? ·3· · · · A· · ·U.S. Service Dog document, a service dog ·4· ·identification card, and his tag for his color. ·5· · · · Q· · ·Okay.· And you handed those to apartment ·6· ·management, Defendants, when you completed your ·7· ·application? ·8· · · · A· · ·Yes. ·9· · · · Q· · ·Okay.· And when did you acquire those 10· ·documents? 11· · · · A· · ·I acquired these documents in -- I applied for 12· ·them in July, but I didn't get them until March -- until 13· ·August. 14· · · · Q· · ·Okay.· Applied in July and received in August? 15· · · · A· · ·Yes, of 2016. 16· · · · Q· · ·And how did you acquire these documents? 17· · · · A· · ·Very carefully and legally. 18· · · · Q· · ·I'm asking how you acquired them. 19· · · · A· · ·I called the ADA, because I found a website 20· ·that did registration for service dogs, and I verified 21· ·with them that it was a legal website, that the website 22· ·could be trusted, and that it could be used, but I would 23· ·go through a screening process for it, and I passed the 24· ·screening process. 25· · · · Q· · ·And do you know what that screening process Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 16 of 69 PageID 399 ·1· ·consisted of? ·2· · · · A· · ·It consisted of what my illnesses were that ·3· ·needed me to have a dog.· And because I have PTSD, I got ·4· ·my service dog. ·5· · · · Q· · ·So earlier you said that training for the ·6· ·service dog was completed in September. ·7· · · · A· · ·Um-hmm. ·8· · · · Q· · ·Yet you applied for the service dog ·9· ·certificate in July? 10· · · · A· · ·Yes.· Because I knew what my dog was for when 11· ·I got him.· I knew what he was going to be needed for. I 12· ·knew what he was going to do.· I knew what his job was 13· ·going to be as a service animal to help me with my 14· ·problems. 15· · · · Q· · ·Okay.· So you applied for the service dog 16· ·certificates and ID cards a full two months before he 17· ·completed any training? 18· · · · A· · ·Um-hmm. 19· · · · Q· · ·So at the time that you applied for the 20· ·service dog certificate, he was not a service dog? 21· · · · A· · ·He was not done with his training. 22· · · · Q· · ·And where did you go for that training? 23· · · · A· · ·I trained him with the help of my sister who 24· ·also trains service dogs. 25· · · · Q· · ·Okay.· So you trained -- do you have any kind Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 17 of 69 PageID 400 ·1· ·of background or qualifications for training service ·2· ·dogs? ·3· · · · A· · ·No, but my sister does, and she is the one who ·4· ·helped me do it. ·5· · · · Q· · ·What's the name of your sister? ·6· · · · A· · ·Elizabeth McCullum (ph). ·7· · · · Q· · ·And what is her training? ·8· · · · A· · ·I'm not really sure how to answer this ·9· ·question because she's trained a lot of dogs for a lot of 10· ·people back home in Arkansas for service animals.· She's 11· ·trained anything from a Pit Bull to a Teacup Chihuahua. 12· · · · Q· · ·Okay.· After you informed management that your 13· ·dog was a support animal or service animal, did 14· ·management, Defendants, did they inform you that they 15· ·were entitled to do a reasonable inquiry to verify the 16· ·disability? 17· · · · A· · ·What do you mean by inquiry? 18· · · · Q· · ·They were able to do -- they were able to look 19· ·into the matter further to verify your disability and the 20· ·need for your support animal -- or animal. 21· · · · · · · MR. DEMING:· Objection to form.· But like I 22· · · · said -- 23· · · · · · · THE WITNESS:· They gave me paperwork to fill 24· · · · out to make sure it was legitimate, but I felt that 25· · · · my rights were being violated because they were Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 18 of 69 PageID 401 ·1· · · · asking these questions. ·2· ·BY MR. SWISTAK: ·3· · · · Q· · ·Okay.· So you -- you did fill out the form, ·4· ·but objected to their request to make a reasonable ·5· ·inquiry.· You thought it was improper? ·6· · · · · · · MR. DEMING:· Object to form. ·7· · · · · · · THE WITNESS:· Yeah.· Yes. ·8· ·BY MR. SWISTAK: ·9· · · · Q· · ·Okay.· Did the apartment provide you with a 10· ·medical release to fill out and return to them in order 11· ·to conduct a reasonable inquiry? 12· · · · A· · ·Yes. 13· · · · · · · (Exhibit E was marked for identification.) 14· ·BY MR. SWISTAK: 15· · · · Q· · ·I am now handing you Defendants' Exhibit E, 16· ·which is the medical release that you provided to 17· ·Defendants, the management of Monterey Lake.· Do you 18· ·recognize that document? 19· · · · A· · ·Yes. 20· · · · Q· · ·And can you identify it for us, what the 21· ·document is? 22· · · · A· · ·It's a Resident Medical Release Form stating 23· ·that they have the right to see if what I wrote down is 24· ·true. 25· · · · Q· · ·And when did you provide that document -- or Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 19 of 69 PageID 402 ·1· ·when did you return that document to the Defendants, ·2· ·apartment management? ·3· · · · A· · ·7/22/16. ·4· · · · Q· · ·So the same day that you applied and provided ·5· ·the other documents.· Did you advise the management that ·6· ·the health care provider indicated would corroborate the ·7· ·need for a support animal? ·8· · · · A· · ·Yes. ·9· · · · Q· · ·And what is the name of the health care 10· ·provided you indicated or you provided on the medical 11· ·release? 12· · · · A· · ·On this one, Dr. Kendrick. 13· · · · Q· · ·Okay.· And he's a medical doctor, an M.D.? 14· · · · A· · ·Yes. 15· · · · Q· · ·Does he practice any kind of specialty? 16· · · · A· · ·Him, no.· His brother, yes. 17· · · · Q· · ·Dr. Kendrick does not practice any kind of -- 18· · · · A· · ·There are three Dr. Kendricks, that's why I'm 19· ·specifying that this one specifically didn't have any 20· ·specialties.· He is my family doctor and has dealt with 21· ·me my entire life. 22· · · · Q· · ·Okay.· Did Dr. Kendrick provide any 23· ·documentation to you in order to -- in order for the 24· ·apartment management to verify your alleged disability 25· ·and the need for your support dog? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 20 of 69 PageID 403 ·1· · · · A· · ·To me, no. ·2· · · · Q· · ·Did he provide anything to the apartment ·3· ·complex? ·4· · · · A· · ·Not to my knowledge. ·5· · · · Q· · ·So he didn't provide any documents to you and ·6· ·so you couldn't provide any documents to the apartment ·7· ·complex? ·8· · · · A· · ·Correct.· But, also, I've lived here in ·9· ·Florida for three years and hadn't seen Dr. Kendrick in 10· ·three years because he is an Arkansas doctor. 11· · · · · · · (Exhibit F was marked for identification.) 12· ·BY MR. SWISTAK: 13· · · · Q· · ·Okay.· I'm handing you now Defense Deposition 14· ·Exhibit F, which is a letter from a Dr. Rosado dated 15· ·August 9, 2016.· Do you recognize that document? 16· · · · A· · ·Yes, I do. 17· · · · Q· · ·And what's the date on the document? 18· · · · A· · ·August 9, 2016. 19· · · · Q· · ·And did you provide a copy of this letter to 20· ·the apartment management as part of your request to 21· ·maintain a support animal? 22· · · · A· · ·Yes, sir. 23· · · · Q· · ·And, again, this letter is dated a full month 24· ·before your dog completed service training, correct? 25· · · · A· · ·That's the month that he completed -- yes, a Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 21 of 69 PageID 404 ·1· ·month before. ·2· · · · Q· · ·Okay.· Did Dr. Rosado charge you a fee for ·3· ·providing that letter? ·4· · · · A· · ·Just my regular doctor visit fee. ·5· · · · Q· · ·I'm now handing you -- and what is that ·6· ·doctor's visit fee; do you recall? ·7· · · · A· · ·It's like $200 out of pocket if you don't have ·8· ·insurance. ·9· · · · Q· · ·Okay.· And how did you pay that fee? 10· · · · A· · ·I asked my fiancé's mother. 11· · · · Q· · ·And how did she pay that fee, was it a check 12· ·or credit card? 13· · · · A· · ·I believe it was cash. 14· · · · Q· · ·Cash? 15· · · · A· · ·Yes. 16· · · · · · · (Exhibit G was marked for identification.) 17· ·BY MR. SWISTAK: 18· · · · Q· · ·All right.· Now I'm handing you Defendants' 19· ·Deposition Exhibit G.· Do you recognize that document? 20· · · · A· · ·Yes. 21· · · · Q· · ·And that's the second medical release you 22· ·provided to the apartment management? 23· · · · A· · ·Yes. 24· · · · Q· · ·And what is it dated? 25· · · · A· · ·It's dated 8/10/16. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 22 of 69 PageID 405 ·1· · · · Q· · ·So you returned that letter after Dr. Rosado ·2· ·issued the first letter to Defendants? ·3· · · · A· · ·Yes. ·4· · · · Q· · ·In addition to that letter dated August 9, did ·5· ·you present any other reports or letters to management? ·6· · · · A· · ·No. ·7· · · · · · · (Exhibit H was marked for identification.) ·8· ·BY MR. SWISTAK: ·9· · · · Q· · ·I'm now handing you Defendants' Deposition 10· ·Exhibit H, which I believe is Dr. Rosado's second letter 11· ·dated August 18.· Do you recognize that document? 12· · · · A· · ·Yes. 13· · · · Q· · ·And can you explain what that document is? 14· · · · A· · ·It's a document stating that I am a patient of 15· ·Dr. Rosado's, and that it is for the fact that I 16· ·presented him with a Resident Disability Certification 17· ·Form that he would be happy to complete for a fee of 18· ·$100.· In addition, if needed in court, there would be a 19· ·$600 fee per hour. 20· · · · Q· · ·So it's Dr. Rosado's second letter to the 21· ·Defendants, apartment management, indicating your need 22· ·for a support animal? 23· · · · A· · ·Yes. 24· · · · Q· · ·Did Dr. Rosado charge you a fee for providing 25· ·either of those letters? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 23 of 69 PageID 406 ·1· · · · A· · ·No. ·2· · · · Q· · ·Were you aware before you read that letter -- ·3· ·were you aware that Dr. Rosado refused to complete the ·4· ·medical certification provided by the apartment, ·5· ·Defendants, unless he was paid a fee of $100? ·6· · · · A· · ·Yes. ·7· · · · Q· · ·You were aware.· You allege in your complaint ·8· ·and in the answers to our interrogatories that you suffer ·9· ·from PTSD, anxiety, panic attacks -- and, actually, the 10· ·complaint indicates daily panic attacks -- bipolar 11· ·disorder and schizoaffective disorder. 12· · · · A· · ·Schizo. 13· · · · Q· · ·Schizo.· Okay.· How did you learn you have 14· ·such disorders? 15· · · · A· · ·A lot of trips to the psychiatric ward. 16· · · · Q· · ·And did you provide any documentation from any 17· ·of those doctors regarding your disability? 18· · · · A· · ·No. 19· · · · Q· · ·Can you please provide the name of the health 20· ·care provider or doctor who diagnosed you with PTSD? 21· · · · A· · ·Dr. Jinx (ph) and Reubenol (ph). 22· · · · Q· · ·Could you spell those? 23· · · · A· · ·Jinx is either with an I or a Y, I'm not sure. 24· · · · Q· · ·Starts with a J? 25· · · · A· · ·Yes.· And Dr. Reubenol, the first part is Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 24 of 69 PageID 407 ·1· ·spelled like Reuben, for a Reuben sandwich, and the other ·2· ·half I believe is o-l or a-l. ·3· · · · Q· · ·Okay.· So Dr. Jinx and Dr. Reubenol diagnosed ·4· ·you with PTSD? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·Did either of those doctors provide ·7· ·documentation to the Defendants confirming your ·8· ·disability and your need for a support animal? ·9· · · · A· · ·No. 10· · · · Q· · ·No.· Can you provide the name of the health 11· ·care provider or doctor who diagnosed you with anxiety? 12· · · · A· · ·Dr. Jinx and Dr. Reubenol. 13· · · · Q· · ·The same?· Did either of those doctors provide 14· ·any documentation to Defendants confirming your 15· ·disability and need for a support animal? 16· · · · A· · ·No. 17· · · · Q· · ·Can you provide me the name of the health care 18· ·provider who diagnosed you with panic attacks? 19· · · · A· · ·Dr. Jinx and Dr. Reubenol. 20· · · · Q· · ·And neither of those doctors provided any 21· ·documentation to the Defendants regarding disability? 22· · · · A· · ·(Shakes head.) 23· · · · Q· · ·Can you provide the name of the doctor or 24· ·health care provider that diagnosed you with bipolar 25· ·disorder?· The same? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 25 of 69 PageID 408 ·1· · · · A· · ·Actually, the original one for the bipolar ·2· ·disorder, I don't remember his name, but he has passed ·3· ·on.· He is no longer with us.· And then Dr. Jinx was my ·4· ·second doctor and he diagnosed me with that.· And then ·5· ·when I had an episode in school, Dr. Reubenol. ·6· · · · Q· · ·And, again, neither of those doctors provided ·7· ·any documentation confirming your disability and need for ·8· ·a support animal? ·9· · · · A· · ·No, sir. 10· · · · Q· · ·Can you please provide us the name of the 11· ·doctor or health care provider that diagnosed you with 12· ·schizoaffective disorder? 13· · · · A· · ·Dr. Jinx and Dr. Reubenol. 14· · · · Q· · ·Did either of those doctors provide any 15· ·documentation to Defendants confirming your disability 16· ·and need for a support animal? 17· · · · A· · ·No, sir. 18· · · · Q· · ·How does your alleged disability interfere 19· ·with your performance of major life activity? 20· · · · A· · ·Can you rephrase it? 21· · · · Q· · ·A major life activity is defined as, you know, 22· ·walking -- 23· · · · A· · ·What I do on a daily basis? 24· · · · Q· · ·Yes. 25· · · · A· · ·It causes a lot of problems.· I can't go out Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 26 of 69 PageID 409 ·1· ·to dinner with my fiancé without having an episode where ·2· ·I break down in tears and become hysterical because ·3· ·something triggered my PTSD or my anxiety. ·4· · · · Q· · ·Okay.· So does the dog come with you to dinner ·5· ·then? ·6· · · · A· · ·Yes.· He goes with me -- when I'm able to ·7· ·actually have him with me, he goes with me everywhere. ·8· ·If it's shopping, if it's going out to eat dinner, if ·9· ·it's going to the movie theater, he comes with me. 10· · · · Q· · ·Okay.· And how does your dog assist you 11· ·from -- or prevent you from having these breakdowns? 12· · · · A· · ·He redirects my attention and makes me focus 13· ·on him. 14· · · · Q· · ·Could another breed of dog provide the same 15· ·assistance for you? 16· · · · A· · ·Like do you mean -- this is my question.· Do 17· ·you mean by size breed or by actual breed breed? 18· · · · Q· · ·Either. 19· · · · A· · ·If it was a small breed, no.· A large breed, 20· ·possibly.· Pit Bulls are just more accepted to learning, 21· ·they train easier and they behave better. 22· · · · Q· · ·Okay.· So in your experience, Pit Bulls train 23· ·better -- 24· · · · A· · ·Yes. 25· · · · Q· · ·-- than other breeds? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 27 of 69 PageID 410 ·1· · · · · · · Are there any other medical providers that ·2· ·have provided treatment to you for alleged emotional ·3· ·disorders? ·4· · · · A· · ·There is a place in Arkansas, the name of it ·5· ·has changed, but it was formerly known as Vista Health ·6· ·Care. ·7· · · · Q· · ·Do you know the doctors there or the health ·8· ·care provider that treated you there? ·9· · · · A· · ·He passed on. 10· · · · Q· · ·Can you provide me the name? 11· · · · A· · ·I wouldn't even be able to pronounce it. I 12· ·just called him Dr. G. 13· · · · Q· · ·So Dr. G treated you at Vista Health Care but 14· ·you can't remember his name? 15· · · · A· · ·It wasn't English, so -- 16· · · · Q· · ·Okay. 17· · · · A· · ·Correct. 18· · · · Q· · ·What was the date of your initial consult with 19· ·Dr. Rosado? 20· · · · A· · ·I can't pull that off the top of my head. I 21· ·don't remember the first date. 22· · · · Q· · ·Okay.· Was it approximately August 9, when he 23· ·issued the letter? 24· · · · A· · ·August 9 is when the letter was issued, yes. 25· · · · Q· · ·Did you see him in the immediate day or two Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 28 of 69 PageID 411 ·1· ·prior to the letter? ·2· · · · A· · ·Yes. ·3· · · · Q· · ·So your first time was sometime around ·4· ·August 7, 8 or 9? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·That's the first time you saw him? ·7· · · · A· · ·Yes.· Sorry, I thought I said it out loud. ·8· · · · Q· · ·Did Dr. Rosado take a history of your alleged ·9· ·emotional disorders from you? 10· · · · A· · ·Yes. 11· · · · Q· · ·What did you advise him regarding the history 12· ·of your alleged disorders -- 13· · · · A· · ·I told. 14· · · · Q· · ·-- or disabilities? 15· · · · A· · ·I told him every disability that I'd been 16· ·diagnosed with and I gave him the name of all of the 17· ·doctors that had diagnosed me, and told him that he was 18· ·more than welcome to contact them and I'd be willing to 19· ·fill out any forms he needed to get that information. 20· · · · Q· · ·Did you also conduct an exam -- did he also 21· ·conduct an examination when you visited him? 22· · · · A· · ·I'm not really sure how to answer this 23· ·question.· He asked me about my disabilities and when 24· ·they all first started, what they were and stuff like 25· ·that, yes, and spoke with me about each of them to verify Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 29 of 69 PageID 412 ·1· ·that I was telling the truth, besides the list of doctors ·2· ·I gave him. ·3· · · · Q· · ·So he didn't do any actual examination or ·4· ·tests on you? ·5· · · · A· · ·No. ·6· · · · Q· · ·He spoke with you and found out your history ·7· ·just by speaking with you and -- ·8· · · · A· · ·Yes. ·9· · · · Q· · ·-- discussing it? 10· · · · A· · ·Yes. 11· · · · Q· · ·So, again, no physical examination? 12· · · · A· · ·No, sir. 13· · · · Q· · ·No psychiatric examination? 14· · · · A· · ·He never gave me a psychiatric evaluation, no. 15· · · · Q· · ·How long was your initial visit with 16· ·Dr. Rosado, how long did it last? 17· · · · A· · ·Probably about 45 minutes. 18· · · · Q· · ·And you earlier indicated that Dr. Rosado 19· ·charged you a fee for this visit? 20· · · · A· · ·Yes. 21· · · · Q· · ·Paid by your mother-in-law or your 22· ·boyfriend's -- fiancé's mother? 23· · · · A· · ·Yes. 24· · · · Q· · ·So after this initial 45-minute visit to 25· ·Dr. Rosado, he had no issue or no problem drafting the Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 30 of 69 PageID 413 ·1· ·August 9 letter for you? ·2· · · · A· · ·Correct. ·3· · · · Q· · ·And he was able to draft that letter simply ·4· ·based on that 45-minute visit? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·And you indicated that your fiancé's mother ·7· ·paid for that visit via cash? ·8· · · · A· · ·Yes. ·9· · · · Q· · ·Do you have a receipt for that visit? 10· · · · A· · ·She does. 11· · · · Q· · ·Can you provide that receipt to us after this 12· ·deposition?· Not today, but can you get a copy for us? 13· · · · A· · ·I can have her look for a copy of it. 14· · · · Q· · ·Thank you. 15· · · · · · · How many times have you consulted with 16· ·Dr. Rosado regarding your alleged disability? 17· · · · A· · ·Once in person, twice over the phone. 18· · · · Q· · ·Okay.· So over the phone.· Did he provide any 19· ·treatment over the phone for you? 20· · · · A· · ·Over the phone he recommended a few therapists 21· ·that I should see, if they were within my price range. 22· ·He did not know if they had a sliding -- a sliding fee 23· ·scale. 24· · · · Q· · ·And the one in-person visit you just 25· ·mentioned, that was the initial visit that occurred on Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 31 of 69 PageID 414 ·1· ·August 8 or 9? ·2· · · · A· · ·Yes. ·3· · · · Q· · ·Okay.· So you've only seen him one time in ·4· ·person? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·He's never taken any examinations at all? ·7· · · · A· · ·No, sir. ·8· · · · Q· · ·And he hasn't provided any treatment for your ·9· ·disabilities at all? 10· · · · A· · ·No, sir. 11· · · · Q· · ·And you do not continue to see Dr. Rosado at 12· ·all? 13· · · · A· · ·He's still my doctor, I just don't have the 14· ·money to see him. 15· · · · Q· · ·Have you ever treated with a psychiatrist or a 16· ·psychologist for any of your alleged disabilities? 17· · · · A· · ·Yes. 18· · · · Q· · ·And when was the last time you did that? 19· · · · A· · ·This is 2017.· So '16, '15, '14 -- 2012 and 20· ·2013. 21· · · · Q· · ·2012 and 2013.· And who provided those 22· ·treatments in 2012 and 2013? 23· · · · A· · ·Dr. Jinx and Dr. Reubenol.· Dr. Jinx was my 24· ·psychiatrist. 25· · · · Q· · ·And what did their treatment consist of? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 32 of 69 PageID 415 ·1· · · · A· · ·A lot of medication. ·2· · · · Q· · ·Do you have any upcoming appointments with any ·3· ·medical care provider to treat your alleged disabilities? ·4· · · · A· · ·Not at the moment.· I'm still looking for one. ·5· · · · Q· · ·Are you presently taking any medication? ·6· · · · A· · ·No. ·7· · · · Q· · ·Are you presently receiving any treatment? ·8· · · · A· · ·No. ·9· · · · Q· · ·Did you ever bring your dog to work with you? 10· · · · A· · ·No. 11· · · · Q· · ·When you go out socially, do you bring your 12· ·dog with you? 13· · · · A· · ·When he's with me, yes. 14· · · · Q· · ·So when you go to shopping for groceries, do 15· ·you bring the dog with you? 16· · · · A· · ·When he's with me, yes. 17· · · · Q· · ·So when you do any social activity, whether 18· ·it's movies, gym, a friend's house, if the dog is with 19· ·you, you bring him? 20· · · · A· · ·Yes. 21· · · · Q· · ·But the dog's not always with you? 22· · · · A· · ·Well, the dog hasn't been with me since 23· ·July 22 -- 24· · · · Q· · ·Okay. 25· · · · A· · ·-- of 2016, so it makes it very hard to do Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 33 of 69 PageID 416 ·1· ·anything without him. ·2· · · · Q· · ·Okay.· Have you attended any social events, ·3· ·movies, friend's house, dinner, without your dog since ·4· ·July 22? ·5· · · · A· · ·I've attempted and it's all failed horribly. ·6· · · · Q· · ·What activities have you taken place -- have ·7· ·you engaged in recently to which you brought the animal? ·8· · · · A· · ·None. ·9· · · · Q· · ·In your answers to our interrogatories you 10· ·indicate that the dog has been staying with your 11· ·fiancé's -- with Jason's brother? 12· · · · A· · ·Yes. 13· · · · Q· · ·What's the brother's name? 14· · · · A· · ·Kirk Jones. 15· · · · Q· · ·Kirk Jones? 16· · · · A· · ·Yes, sir. 17· · · · Q· · ·And where does he live? 18· · · · A· · ·Lakeland.· It's Lakeland or Lake Mary, I can't 19· ·remember which one it is.· It starts with a lake. 20· · · · Q· · ·And the dog still resides with the brother? 21· · · · A· · ·Yes. 22· · · · Q· · ·How often do you see the dog? 23· · · · A· · ·As often as I can. 24· · · · Q· · ·Is that typically once a week, three or four 25· ·times a week? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 34 of 69 PageID 417 ·1· · · · A· · ·Probably twice a week, at best. ·2· · · · Q· · ·When you see the dog, how long do you spend ·3· ·with him? ·4· · · · A· · ·Hours. ·5· · · · Q· · ·Three hours?· Two hours?· Ten hours? ·6· ·Approximately. ·7· · · · A· · ·Four-plus hours. ·8· · · · Q· · ·So you see the dog somewhere -- anywhere ·9· ·between, let's say, eight and 15 hours a week? 10· · · · A· · ·(Nods head.) 11· · · · Q· · ·And where do you spend time with the dog? 12· ·Where do you visit? 13· · · · A· · ·A Kirk's house. 14· · · · Q· · ·Is any other person there while you spend your 15· ·time with the dog? 16· · · · A· · ·His daughters and his wife. 17· · · · Q· · ·Can you provide me the name of the wife? 18· · · · A· · ·Jennifer. 19· · · · Q· · ·Jennifer Jones? 20· · · · A· · ·Yes, sir. 21· · · · Q· · ·You also indicate in your answers to our 22· ·interrogatories that you pay the brother $120 a month to 23· ·take care of your dog. 24· · · · A· · ·Yes, sir. 25· · · · Q· · ·When did you start paying this compensation? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 35 of 69 PageID 418 ·1· · · · A· · ·The day that I dropped him off. ·2· · · · Q· · ·Which was at the end of July? ·3· · · · A· · ·Which was July 22 -- July 23. ·4· · · · Q· · ·Are you still paying the brother $120 a month ·5· ·to take care of the dog? ·6· · · · A· · ·Yes.· Sometimes I have to ask my mother to pay ·7· ·it for me. ·8· · · · Q· · ·And how do you pay the brother? ·9· · · · A· · ·When I have a job, I pay him in cash. 10· · · · Q· · ·Cash.· Is there any way that you can prove 11· ·these payments were made to the brother? 12· · · · A· · ·Other than his word to verify it. 13· · · · Q· · ·So you have no canceled check, no credit card 14· ·statements, obviously, since you're paying in cash? 15· · · · A· · ·Just straight cash. 16· · · · Q· · ·Did you provide an IRS Form 1099 to the 17· ·brother documenting the compensation you paid to him for 18· ·2016? 19· · · · A· · ·I don't even know what that form is. 20· · · · Q· · ·When you're paying somebody, you have to -- he 21· ·has to declare that money as income. 22· · · · · · · MR. DEMING:· Objection to form. 23· · · · · · · THE WITNESS:· No, I've never provided him with 24· · · · a form. 25· ·BY MR. SWISTAK: Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 36 of 69 PageID 419 ·1· · · · Q· · ·So you've never provided an IRS Form 1099 to ·2· ·your (sic) brother? ·3· · · · A· · ·No.· I didn't even know that existed. ·4· · · · Q· · ·Do you plan on issuing your brother a 1099 for ·5· ·the year 2016? ·6· · · · A· · ·I can't honestly answer that question because ·7· ·I don't know. ·8· · · · Q· · ·If you do provide a 1099 to your brother for ·9· ·2016, can you please provide us a copy? 10· · · · A· · ·I can, if I do. 11· · · · Q· · ·Have you filed your 2016 income tax return? 12· · · · A· · ·I filed (sic) it, I just haven't sent it in 13· ·yet.· I'm doing that today. 14· · · · Q· · ·Okay.· Did you deduct the payments to your 15· ·fiancé's brother as a medical expense? 16· · · · A· · ·No.· I haven't deducted anything out of it. 17· · · · Q· · ·You've indicated you haven't filed it yet, so 18· ·do you plan on deducting these monthly payments to your 19· ·brother as a medical expense? 20· · · · A· · ·Yes. 21· · · · Q· · ·Will you please provide us a copy of your 2016 22· ·tax return after it's filed? 23· · · · A· · ·Yes. 24· · · · Q· · ·And that goes the same for the 1099 to your 25· ·brother. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 37 of 69 PageID 420 ·1· · · · A· · ·Okay. ·2· · · · Q· · ·Based on your testimony today, your dog ·3· ·provides assistance to you somewhere between eight and 15 ·4· ·or 16 hours a week, correct? ·5· · · · A· · ·Correct. ·6· · · · · · · MR. SWISTAK:· No further questions. ·7· · · · · · · MR. DEMING:· I can use a short break.· I'll ·8· · · · have a few before we close up. ·9· · · · · · · (Deposition in brief recess.) 10· · · · · · · · · · · CROSS EXAMINATION 11· ·BY MR. DEMING: 12· · · · Q· · ·Ms. Adams, I have a short couple of questions, 13· ·just to clear a couple of things up from what you were 14· ·asked before.· The first bit with regard to the timing 15· ·and what your dog, Fenrir, did for you. 16· · · · · · · THE COURT REPORTER:· I'm sorry, the dog? 17· · · · · · · MR. DEMING:· Fenrir. 18· · · · · · · THE WITNESS:· Fenrir. 19· ·BY MR. DEMING: 20· · · · Q· · ·Maybe you could help with the spelling. 21· · · · A· · ·F-e-n-r-i-r. 22· · · · Q· · ·I know that earlier you said that there was a 23· ·training that was completed in September.· Did Fenrir 24· ·provide some help to you emotionally before that -- 25· · · · A· · ·Yes. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 38 of 69 PageID 421 ·1· · · · Q· · ·-- training was completed?· And was that ·2· ·something that began even before moving into -- ·3· · · · A· · ·Yes. ·4· · · · Q· · ·-- your current apartment? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·And what was that? ·7· · · · A· · ·He helped me emotionally by redirecting my ·8· ·emotions and making it to where I could actually focus on ·9· ·a day-to-day life and be somewhat normal. 10· · · · Q· · ·And was he able to do that before completing 11· ·whatever training regimen was -- 12· · · · A· · ·Yes. 13· · · · Q· · ·And please just let me finish my 14· ·question before you -- 15· · · · A· · ·I'm sorry. 16· · · · Q· · ·It's fine.· It's just easier for her if we 17· ·keep everything clear. 18· · · · A· · ·Okay. 19· · · · Q· · ·Are there any other tasks that Fenrir does 20· ·other than the redirecting? 21· · · · A· · ·If I have an episode where I have an anxiety 22· ·attack and I go into the fetal position on the floor into 23· ·a ball of tears, he puts his face right next to mine and 24· ·licks me continuously until I look at him.· And then he 25· ·continues to do so until I am completely calm and not Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 39 of 69 PageID 422 ·1· ·crying anymore. ·2· · · · Q· · ·When did he begin doing that? ·3· · · · A· · ·He started doing that at two months old, ·4· ·without any training. ·5· · · · Q· · ·Would that have been in the April range, if ·6· ·you got him in February, I believe? ·7· · · · A· · ·Yes, it would have been around April. ·8· · · · Q· · ·But when you're referring to his training ·9· ·being completed, is that training necessarily talking 10· ·about whether or not he is providing you any emotional 11· ·help or performing, you know, some task to help you? 12· · · · A· · ·Yes, sir. 13· · · · Q· · ·And let me ask that again. 14· · · · A· · ·Okay. 15· · · · Q· · ·We're talking about completing the training in 16· ·September, and I'll try to ask that more clearly.· Are we 17· ·necessarily talking about him being unable to help you 18· ·until that very day? 19· · · · A· · ·He has helped me pretty much since the first 20· ·day I got him. 21· · · · Q· · ·And even if he's not particularly doing a 22· ·task, how does he help you? 23· · · · A· · ·If he's not doing any particular task, he is 24· ·right next to me constantly.· And he knows when 25· ·something's gonna happen to me before I even know.· And Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 40 of 69 PageID 423 ·1· ·he will just start doing what he does best, which is ·2· ·getting my attention, and then having me either pet him ·3· ·or constantly licking my hand or my face. ·4· · · · Q· · ·When was the last time you saw Dr. Jinx?· Was ·5· ·it more than a year ago? ·6· · · · A· · ·Yes. ·7· · · · Q· · ·Was it several years ago? ·8· · · · A· · ·It was three-plus years ago. ·9· · · · Q· · ·All right.· How about Dr. Reubenol? 10· · · · A· · ·The same amount. 11· · · · Q· · ·And Dr. G at Vista Health Care, how long would 12· ·that have been? 13· · · · A· · ·I was 16 the last time I saw him.· After him, 14· ·I was sent to Dr. Jinx. 15· · · · Q· · ·And those doctors are all in Arkansas? 16· · · · A· · ·Yes, sir. 17· · · · Q· · ·And what town do you currently live in? 18· · · · A· · ·I live in Orlando. 19· · · · Q· · ·Can you travel to Arkansas for medical care? 20· · · · A· · ·No. 21· · · · Q· · ·If you were seeking medical care, would you be 22· ·doing that in the Central Florida area? 23· · · · A· · ·Yes, sir. 24· · · · Q· · ·And is your medical care something that 25· ·currently costs you out of pocket? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 41 of 69 PageID 424 ·1· · · · A· · ·Yes. ·2· · · · Q· · ·I understand you even may have to borrow money ·3· ·if that becomes absolutely necessary. ·4· · · · A· · ·Yes, sir. ·5· · · · Q· · ·For that reason, do you avoid or are you not ·6· ·able to always get all the treatment you want, due to, I ·7· ·suppose, financial realities? ·8· · · · A· · ·Yes, sir. ·9· · · · Q· · ·And when did you undergo the psychological 10· ·testing that was mentioned before? 11· · · · A· · ·The first time I underwent it or did it was 12· ·when I was 16, then again when I was 18.· And there was 13· ·supposed to be a third time, but I had strep throat, so I 14· ·missed that appointment, and I never rescheduled it 15· ·because I ended up having an episode that landed me in 16· ·the psychiatric ward. 17· · · · Q· · ·Is psychiatric or psychological testing 18· ·something that you enjoy? 19· · · · A· · ·No. 20· · · · Q· · ·Is it something that you'd volunteer to do if 21· ·you didn't have to? 22· · · · A· · ·No. 23· · · · Q· · ·When speaking -- or when you saw Dr. Rosado 24· ·and spoke with him on the phone, did you discuss your 25· ·emotional, psychological, or psychiatric conditions with Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 42 of 69 PageID 425 ·1· ·him? ·2· · · · A· · ·Yes. ·3· · · · Q· · ·And did you make him familiar with what you ·4· ·deal with in your life? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·And have you seen his medical records, his ·7· ·records of you? ·8· · · · A· · ·No, I haven't seen his records of me. ·9· · · · Q· · ·And would you know whether he would have -- as 10· ·we sit here today, would you be able to know whether he 11· ·would have taken down every diagnosis or everything you 12· ·would have told him? 13· · · · A· · ·No, sir. 14· · · · Q· · ·Is Dr. Rosado who you consider your doctor 15· ·now? 16· · · · A· · ·Yes. 17· · · · Q· · ·Is that who you'd call if you had a problem? 18· · · · A· · ·Yes. 19· · · · Q· · ·And if you had an issue related to any of your 20· ·emotional, psychological, psychiatric conditions, you 21· ·know, who would be your call, in terms of a doctor? 22· · · · A· · ·Dr. Rosado. 23· · · · · · · MR. SWISTAK:· Can I take a moment?· Do you 24· · · · have a copy of this that doesn't have a sticky on 25· · · · it? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 43 of 69 PageID 426 ·1· · · · · · · MR. SWISTAK:· It should come with the tenant ·2· · · · file that's coming at 1:00.· Laura has the original ·3· · · · tenant file. ·4· · · · · · · MR. DEMING:· Okay. ·5· · · · · · · MR. SWISTAK:· The only copy that I have had ·6· · · · the sticky note on it. ·7· · · · · · · MR. DEMING:· Okay.· And that would have been ·8· · · · the copy that we would have gotten? ·9· · · · · · · MR. SWISTAK:· Yeah. 10· ·BY MR. DEMING: 11· · · · Q· · ·Ms. Adams, I do have -- we have two forms 12· ·here.· The first was the medical resident form that was 13· ·referred to earlier in the deposition as Exhibit E. 14· · · · A· · ·Um-hmm. 15· · · · Q· · ·And there's a sticky note that blocks off some 16· ·of it. 17· · · · A· · ·Um-hmm. 18· · · · Q· · ·And it refers to Dr. Kendrick.· When's the 19· ·last time you saw Dr. Kendrick? 20· · · · A· · ·2011. 21· · · · Q· · ·As of last summer, then, that would be 22· ·approximately five years? 23· · · · A· · ·(Nods head.) 24· · · · Q· · ·And you have to say your answers out loud. 25· · · · A· · ·Yes, sir. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 44 of 69 PageID 427 ·1· · · · Q· · ·I know it's easy to nod and we normally do. ·2· · · · · · · Next I want to refer to Exhibit G.· If you'd ·3· ·just to take a moment to be familiar with it. ·4· · · · A· · ·Um-hmm. ·5· · · · Q· · ·And does that release form -- and did you have ·6· ·an opportunity to look at that when it was provided to ·7· ·you? ·8· · · · A· · ·Yes, sir. ·9· · · · Q· · ·All right.· Does that tell you that the 10· ·information obtained under that release was limited to 11· ·information that is no older than 12 months? 12· · · · A· · ·What do you mean? 13· · · · Q· · ·Please read the last sentence. 14· · · · A· · ·Okay.· I didn't even understand that the first 15· ·time I read it. 16· · · · Q· · ·All right.· When did Dr. G pass away? 17· · · · A· · ·I think I was 19 when he passed away. 18· · · · Q· · ·Would he have any records in the last 12 19· ·months for you? 20· · · · A· · ·No. 21· · · · Q· · ·Would Dr. Jinx have any records in the last 12 22· ·months for you? 23· · · · A· · ·No. 24· · · · Q· · ·Would Dr. Rubenstein (sic) have any records in 25· ·the last 12 months for you? Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 45 of 69 PageID 428 ·1· · · · A· · ·No. ·2· · · · Q· · ·And we're talking related to any treatment. ·3· · · · · · · And Vista Health Care is Dr. G, right? ·4· · · · A· · ·Yes.· The name of the place has changed.· It's ·5· ·still -- ·6· · · · Q· · ·Okay. ·7· · · · A· · ·-- Vista, but the Health Care part was been ·8· ·removed.· I don't know what they changed that part to. ·9· · · · Q· · ·Okay.· Are there any other physicians that 10· ·you've been able to see for any of your conditions in the 11· ·last 12 months that you would even be able to -- 12· · · · A· · ·No. 13· · · · Q· · ·-- provide? 14· · · · A· · ·Financially, I cannot afford them, so, no, I 15· ·have not gone for any of my treatments. 16· · · · Q· · ·And how long have you been dealing with these 17· ·things again? 18· · · · A· · ·I've been dealing with them my entire life. 19· · · · Q· · ·Do you have a car? 20· · · · A· · ·No. 21· · · · Q· · ·Do you have to ask for rides to go places? 22· · · · A· · ·Yes. 23· · · · Q· · ·So would you have to ask for a ride to see 24· ·your dog? 25· · · · A· · ·Yes. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 46 of 69 PageID 429 ·1· · · · Q· · ·About how far away is he? ·2· · · · A· · ·I don't know the miles, but I know it's about ·3· ·a 30, 45-minute car ride. ·4· · · · Q· · ·Is that one way or roundtrip? ·5· · · · A· · ·One way. ·6· · · · Q· · ·How does that affect your ability to have him ·7· ·present with you when you go to social occasions? ·8· · · · A· · ·It's very difficult. ·9· · · · Q· · ·And why is that? 10· · · · A· · ·Because I can't always afford the gas money to 11· ·go get him, come back here, do what I want to do, and 12· ·then take him back, and then come back to go to bed. 13· · · · Q· · ·And how does he help you, even if he's not -- 14· ·if he's not presently with you at a certain moment? 15· · · · A· · ·I call Kirk and I talk to my dog over the 16· ·phone. 17· · · · Q· · ·And if your dog were living with you as 18· ·opposed to at Kirk's house, how would that generally help 19· ·your, you know, emotional health and ability to do your 20· ·things every day? 21· · · · A· · ·Opposed from him not living with me, life is 22· ·difficult, but when he lives with me, life seems like 23· ·rainbows and butterflies. 24· · · · Q· · ·And what can he do -- or your relationship 25· ·with him do when he is there for you every day, as Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 47 of 69 PageID 430 ·1· ·opposed to a couple of visits a week? ·2· · · · A· · ·When he's with me every day, he's constantly ·3· ·redirecting my attention and my emotions to where I can ·4· ·actually focus on my surroundings and what my day-to-day ·5· ·tasks are, as opposed to him not being with me to where I ·6· ·can't focus on anything, and it just becomes difficult to ·7· ·even want to get out of bed. ·8· · · · Q· · ·Did anyone from your apartment complex explain ·9· ·to you what could happen if you did have your dog with 10· ·you, as opposed to sending him to live with your fiancé's 11· ·brother? 12· · · · A· · ·I would be terminated from the lease due to 13· ·violations. 14· · · · · · · MR. DEMING:· I don't have any other questions. 15· · · · · · · MR. SWISTAK:· I just have a few follow-ups. 16· · · · · · · · · · REDIRECT EXAMINATION 17· ·BY MR. SWISTAK: 18· · · · Q· · ·You earlier testified that you completed the 19· ·training -- your dog completed the training in 20· ·September 2016, correct? 21· · · · A· · ·Correct. 22· · · · Q· · ·And the training was done by -- how much did 23· ·that training cost? 24· · · · A· · ·It didn't cost anything because I was the one 25· ·doing the training with the help of my sister. Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 48 of 69 PageID 431 ·1· · · · Q· · ·And do you guys do service dog training as a ·2· ·commercial business? ·3· · · · A· · ·She may.· I don't.· I asked her for help ·4· ·because of all of the dogs that she had helped people ·5· ·train. ·6· · · · Q· · ·So you don't have any knowledge of whether ·7· ·your sister operates as a service dog trainer ·8· ·commercially, for profit? ·9· · · · A· · ·For profit, she doesn't. 10· · · · Q· · ·She does not. 11· · · · A· · ·She doesn't do it for a profit.· She does it 12· ·to help those in need. 13· · · · Q· · ·Okay. 14· · · · A· · ·For people who can't afford the expensive 15· ·training, she'll step in and say, I'll help you. 16· · · · Q· · ·Okay.· So you don't know if she's a registered 17· ·service dog trainer? 18· · · · A· · ·I know she has a lot of registrations, I 19· ·couldn't tell you if any of them said it was for service 20· ·animals or not. 21· · · · Q· · ·Where was the service dog training completed? 22· · · · A· · ·It was completed here in Florida. 23· · · · Q· · ·Where is that? 24· · · · A· · ·Daytona. 25· · · · Q· · ·Daytona.· Okay.· And it was completed in Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 49 of 69 PageID 432 ·1· ·September and the dog was living in either Lakeland or ·2· ·Lake Mary in July? ·3· · · · A· · ·Yes. ·4· · · · Q· · ·So how did the dog complete service training ·5· ·in Daytona? ·6· · · · A· · ·We would go to the dog beach at Ponce Inlet. ·7· · · · Q· · ·How often would you go there? ·8· · · · A· · ·We would try to go there at least three times ·9· ·a month.· It is a dog beach, so we had to make sure it 10· ·was on slow days when there were no other dogs so he 11· ·wouldn't be distracted. 12· · · · Q· · ·So correct me, you did not -- the service dog 13· ·training did not cost you anything and it was completed 14· ·by you and your sister? 15· · · · A· · ·It was completed by me with my sister over 16· ·Skype and/or FaceTime. 17· · · · Q· · ·Okay.· Regarding the service dog certificates 18· ·that you showed the management and that I showed you 19· ·earlier today, did you provide any documentation to that 20· ·website regarding the service dog? 21· · · · A· · ·I filled out a form on the website that gave 22· ·them permission to contact my doctors. 23· · · · Q· · ·Do you know if they contacted your doctors? 24· · · · A· · ·I don't know if they contacted my doctors, but 25· ·since I got the paperwork, I'm pretty sure that they Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 50 of 69 PageID 433 ·1· ·either, A, did research or, B, contacted them. ·2· · · · Q· · ·And what doctors did you indicate on the ·3· ·website that -- ·4· · · · A· · ·Dr. Jinx and Dr. Reubenol. ·5· · · · Q· · ·Okay.· And how did you acquire these?· Did you ·6· ·buy them? ·7· · · · A· · ·I paid $225 for them. ·8· · · · Q· · ·Can you show me a receipt for that? ·9· · · · A· · ·I would have to dig through all of my dog's 10· ·paperwork. 11· · · · Q· · ·I'm sure it's a website, so I don't think they 12· ·take cash. 13· · · · A· · ·Oh, no, they didn't take cash.· It was with 14· ·a -- I want to say it was a debit card, it might have 15· ·been a credit card. 16· · · · Q· · ·Can you provide me that receipt after you find 17· ·it? 18· · · · A· · ·I can. 19· · · · Q· · ·Thank you. 20· · · · · · · So who recommended the support animal to you? 21· · · · A· · ·I've always had the animals.· And before I 22· ·came here to Florida, I had spoken with Dr. Jinx about 23· ·getting another animal to help me with my issues and he 24· ·said that that would be a wonderful idea. 25· · · · Q· · ·So it was Dr. Jinx that recommended or Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 51 of 69 PageID 434 ·1· ·prescribed a support or service animal for you? ·2· · · · A· · ·He recommended -- he agreed with me that it ·3· ·would be a good idea.· He didn't recommend it, he didn't ·4· ·prescribe it, he just agreed with me. ·5· · · · Q· · ·So you told Dr. Jinx that you would like ·6· ·another support animal and he said that it was okay with ·7· ·him? ·8· · · · A· · ·Yeah. ·9· · · · Q· · ·And when was that? 10· · · · A· · ·That was back in 2013.· Early 2013. 11· · · · Q· · ·Early 2013.· So in early 2013, Dr. Jinx told 12· ·you that he had no issue in getting a support animal -- 13· · · · A· · ·Correct. 14· · · · Q· · ·-- or you getting another support animal, and 15· ·yet you didn't get that support animal until January or 16· ·February of 2016 -- 17· · · · A· · ·In Arkansas -- 18· · · · Q· · ·-- three years later? 19· · · · A· · ·In Arkansas I did have a support animal, and I 20· ·had planned on introducing him to that support animal, 21· ·but that support animal was hit by a truck and sadly had 22· ·to be put down.· And I didn't want to deal with anything 23· ·or anybody because of that.· I locked myself away from 24· ·the world, no media contact, nothing.· I separated myself 25· ·from everything, until one day a friend was like, yo, Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 52 of 69 PageID 435 ·1· ·you've got to go back into the world, you can't be a ·2· ·hobbit, it's not you.· And that's when I ended up coming ·3· ·to Florida and then getting my dog. ·4· · · · Q· · ·Okay.· So early 2013, Dr. Jinx didn't ·5· ·recommend or prescribe a support animal for you, but he ·6· ·did say that he would have no issue with you getting ·7· ·another dog? ·8· · · · A· · ·Correct. ·9· · · · Q· · ·Why did you not have Dr. Jinx -- or I guess 10· ·it's because -- you haven't seen Dr. Jinx or Dr. Reubenol 11· ·since 2013, correct? 12· · · · A· · ·Correct. 13· · · · Q· · ·And you haven't seen Dr. Kendrick since 2011? 14· · · · · · · MR. DEMING:· Objection. 15· · · · · · · THE WITNESS:· Correct. 16· ·BY MR. SWISTAK: 17· · · · Q· · ·So when you got this dog in February of 18· ·2016 -- is that when you got it? 19· · · · A· · ·Correct. 20· · · · Q· · ·Based upon whose recommendation did you get 21· ·the support dog? 22· · · · A· · ·I had no recommendation from anybody.· I just 23· ·know -- I knew at the time that, because I could not 24· ·afford my medications, that an alternative route could be 25· ·done.· And because I had had support animals in the past, Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 53 of 69 PageID 436 ·1· ·that another support animal could be helpful and less ·2· ·expensive than paying hundreds of dollars for medication. ·3· · · · Q· · ·So you recommended or prescribed the most ·4· ·recent support animal yourself? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·How did you find Dr. Rosado? ·7· · · · A· · ·He's Jason's mother's doctor.· She recommended ·8· ·him to me. ·9· · · · Q· · ·Okay.· Earlier you testified that he's your 10· ·treating doctor, and you testified just recently that you 11· ·would consider him your doctor, and if you had to go to a 12· ·doctor, he is the person you would go see. 13· · · · A· · ·Yes. 14· · · · Q· · ·But you've only seen him once? 15· · · · A· · ·Correct.· Doctors are expensive. 16· · · · · · · MR. SWISTAK:· No questions. 17· · · · · · · MR. DEMING:· No questions for me.· We'll read. 18· · · · · · · THE COURT REPORTER:· Are you ordering? 19· · · · · · · MR. SWISTAK:· Sure. 20· · · · · · · THE COURT REPORTER:· Would you like a copy? 21· · · · · · · MR. DEMING:· Yes, please. 22· · · · · · · (The deposition was concluded at 11:21 a.m.) 23· · · · · · · (Reading and signing of the deposition was not 24· · · · waived by the witness and all parties.) 25 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 54 of 69 PageID 437 ·1· · · · · · · · · · · CERTIFICATE OF OATH ·2· ·STATE OF FLORIDA ·3· ·COUNTY OF ORANGE ·4 ·5 ·6· · · · ·I, Candice G. Johnson, RMR, Registered Merit ·7· ·Reporter, FPR, Florida Professional Reporter, and Notary ·8· ·Public, State of Florida, certify that the witness, AMBRE ·9· ·LEAGH ADAMS, personally appeared before me on the 20th 10· ·day of March 2017, and was duly sworn. 11 12· · · · ·WITNESS my hand and official seal this 29th day of 13· ·March 2017. 14 15 16· · · · · · · · · ·_______________________ 17· · · · · · · · · ·Candice G. Johnson, RMR, FPR · · · · · · · · · · ·Notary Public - State of Florida 18· · · · · · · · · ·My Commission # FF 927393 · · · · · · · · · · ·My Commission Expires:· January 25, 2020 19 20 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 55 of 69 PageID 438 ·1· · · · · · · · · · CERTIFICATE OF REPORTER ·2· ·STATE OF FLORIDA ·3· ·COUNTY OF ORANGE ·4 ·5· · · · ·I, CANDICE G. JOHNSON, RMR, Registered Merit ·6· ·Reporter, FPR, Florida Professional Reporter, do hereby ·7· ·certify that I was authorized to and did stenographically ·8· ·report the deposition of AMBRE LEAGH ADAMS; pages 1 ·9· ·through 54; that a review of the transcript was 10· ·requested; and that the transcript is a true record of my 11· ·stenographic notes. 12 13· · · · ·I further certify that I am not a relative, 14· ·employee, attorney, or counsel of any of the parties, nor 15· ·am I a relative or employee of any of the parties' 16· ·attorneys or counsel connected with the action, nor am I 17· ·financially interested in the action. 18 19· · · · ·DATED this 29th day of March 2017. 20 21 22 23· · · · · · · · · ·_________________________________ 24· · · · · · · · · ·Candice G. Johnson, RMR, FPR · · · · · · · · · · ·Registered Merit Reporter 25· · · · · · · · · ·Florida Professional Reporter Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 56 of 69 PageID 439 ·1· · · · · · · · · WITNESS NOTIFICATION LETTER ·2· ·March 29, 2017 ·3· ·AMBRE LEAGH ADAMS · · ·c/o· ·ERIC W. DEMING, ESQUIRE ·4· · · · ·Morgan & Morgan, P.A. · · · · · ·20 North Orange Avenue, 4th Floor ·5· · · · ·Orlando, Florida· 32801 ·6· ·IN RE:· Ambre Adams vs. Monterey Lake, LLC · · · · · · · Deposition taken on March 20, 2017 ·7· · · · · · U.S. Legal Support Job No. 1541678 ·8· ·Dear Mr. Deming: ·9· ·The transcript of the above-referenced proceeding has · · ·been prepared and is being provided to your office for 10· ·review by the witness. 11· ·We respectfully request that the witness complete their · · ·review within 30 days and return the errata sheet to our 12· ·office. 13· ·Sincerely, 14 15· ·Candice G. Johnson, RMR, FPR · · ·U.S. Legal Support, Inc. 16· ·20 North Orange Avenue, #1209 · · ·Orlando, Florida· 32801 17· ·(407) 649-9193 18 · · ·cc:· Jay L. Swistak, Esquire 19 20 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 57 of 69 PageID 440 ·1· · · · · · · · · · · · ·ERRATA SHEET ·2· ·DO NOT WRITE ON TRANSCRIPT - ENTER CHANGES HERE ·3· · · · · IN RE:· Ambre Adams vs. Monterey Lake, LLC · · · · · · · · DEPOSITION OF:· Ambre Leagh Adams ·4· · · · · · · · · ·TAKEN ON:· March 20, 2017 · · · · · · · ·U.S. LEGAL SUPPORT JOB NO. 1541678 ·5 · · ·PAGE· · LINE· · · · CHANGE· · ·REASON ·6 ·7· ·___________________________________________________ ·8· ·___________________________________________________ ·9· ·___________________________________________________ 10· ·___________________________________________________ 11· ·___________________________________________________ 12· ·___________________________________________________ 13· ·___________________________________________________ 14· ·___________________________________________________ 15· ·___________________________________________________ 16· ·___________________________________________________ 17· ·___________________________________________________ 18· ·___________________________________________________ 19· ·___________________________________________________ 20· ·___________________________________________________ 21· ·Under penalty of perjury, I declare that I have read the · · ·foregoing document and that the facts stated in it are 22· ·true. 23 · · ·DEPONENT SIGNATURE:· __________________· DATE:· _______ 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 58 of 69 PageID 441 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 59 of 69 PageID 442 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 60 of 69 PageID 443 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 61 of 69 PageID 444 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 62 of 69 PageID 445 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 63 of 69 PageID 446 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 64 of 69 PageID 447 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 65 of 69 PageID 448 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 66 of 69 PageID 449 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 67 of 69 PageID 450 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 68 of 69 PageID 451 Case 6:16-cv-01631-PGB-DCI Document 30-1 Filed 05/02/17 Page 69 of 69 PageID 452 ·1· · · · · · · · ·UNITED STATES DISTRICT COURT · · · · · · · · · · MIDDLE DISTRICT OF FLORIDA ·2· · · · · · · · · · · ·ORLANDO DIVISION ·3 · · ·AMBRE ADAMS,· · · ·Civil Action No. 6:16-cv-01631-PGB-DCI ·4 · · · · · · · · Plaintiff, ·5 · · ·vs. ·6 · · ·MONTEREY LAKE, LLC and ·7· ·GPR MCKINLEY MANAGER, LLC, ·8· · · · · · · Defendants. ·9· · · · · · · · · · · · · · · · · / 10 11· · · · · · ·DEPOSITION OF:· JOSEPH ROSADO, M.D. 12 · · · · · · · · · · · MONDAY, MARCH 20, 2017 13· · · · · · · · · · 5:51 P.M. - 6:53 P.M. · · · · · · · · · · · · U.S. LEGAL SUPPORT 14· · · · · · · · · · 20 NORTH ORANGE AVENUE · · · · · · · · · · · · · · SUITE 1209 15· · · · · · · · · · ORLANDO, FLORIDA· 32801 16 17 18 19 20 21 22 23· ·Reported by:· CANDICE G. JOHNSON, RMR, FPR, · · · · · · · · · ·AND NOTARY PUBLIC 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 1 of 51 PageID 453 ·1· ·APPEARANCES ·2 ·3· ·On Behalf of the Plaintiff: ·4· · · · ·MORGAN & MORGAN, P.A. · · · · · ·20 North Orange Avenue, 4th Floor ·5· · · · ·Orlando, Florida· 32801 · · · · · ·(407) 420-1414 ·6· · · · ·edeming@forthepeople.com · · · · · ·BY:· ERIC W. DEMING, ESQUIRE ·7 ·8· ·On Behalf of the Defendants: ·9· · · · ·SWISTAK LEVINE, P.L. · · · · · ·455 NE 5th Avenue, Suite D-400 10· · · · ·Delray Beach, Florida· 33483 · · · · · ·(561) 361-1880 11· · · · ·swistak.j@swistaklaw.com · · · · · ·BY:· JAY L. SWISTAK, ESQUIRE 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 2 of 51 PageID 454 ·1· · · · · · · · · · · · I N D E X ·2 ·3· ·TESTIMONY OF JOSEPH ROSADO, M.D.· · · · · · · · · Page ·4· ·DIRECT EXAMINATION BY MR. SWISTAK· · · · · · · 4 ·5· ·CROSS EXAMINATION BY MR. DEMING· · · · · · · ·26 ·6· ·REDIRECT EXAMINATION BY MR. SWISTAK· · · · · ·37 ·7· ·CERTIFICATE OF OATH· · · · · · · · · · · · · ·41 ·8· ·CERTIFICATE OF REPORTER· · · · · · · · · · · ·42 ·9 10 11· · · · · · · · · · · E X H I B I T S 12· ·DEFENDANTS' EXHIBITS 13· ·Exhibit A· · · · Composite of Service Dog· · ·15 · · · · · · · · · · · Certificate, Identification 14· · · · · · · · · · Card, and Tag 15· ·Exhibit B· · · · 8/9/16 Genesis Family· · · · 18 · · · · · · · · · · · Practice Letter 16 · · ·Exhibit C· · · · Resident Certification· · · ·19 17· · · · · · · · · · Disability Form 18· ·Exhibit D· · · · 8/18/16 Genesis Family· · · ·20 · · · · · · · · · · · Practice Letter 19 · · ·Exhibit E· · · · Genesis Family Practice· · · 38 20· · · · · · · · · · Patient File 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 3 of 51 PageID 455 ·1· · · · ·Deposition taken before Candice G. Johnson, RMR, ·2· ·FPR, and Notary Public in and for the State of Florida at ·3· ·Large in the above cause. ·4· · · · · · · · · · · · - - - - - - - ·5· · · · · · · THE COURT REPORTER:· Do you swear the ·6· · · · testimony you are about to give will be the truth, ·7· · · · the whole truth, and nothing but the truth? ·8· · · · · · · THE WITNESS:· I do. ·9· ·THEREUPON, 10· · · · · · · · · · ·JOSEPH ROSADO, M.D., 11· ·having been first duly sworn, was examined and testified 12· ·as follows: 13· · · · · · · · · · · DIRECT EXAMINATION 14· ·BY MR. SWISTAK: 15· · · · Q· · ·Hello, Dr. Rosado.· My name is Jay Swistak. 16· ·Could you please state your full name for the record? 17· · · · A· · ·Joseph Rosado. 18· · · · Q· · ·And are you a physician that's licensed to 19· ·practice medicine in the State of Florida? 20· · · · A· · ·Yes, I am. 21· · · · Q· · ·And when were you licensed? 22· · · · A· · ·Originally, in 2010, February of 2010. 23· · · · Q· · ·Okay.· And when you say originally, is there a 24· ·reason -- you've had a license ever since then, correct? 25· · · · A· · ·Sir. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 4 of 51 PageID 456 ·1· · · · Q· · ·You've been licensed ever since then? ·2· · · · A· · ·Yes, but every two years we renew. ·3· · · · Q· · ·Okay. ·4· · · · A· · ·So the latest renewal was 2016. ·5· · · · Q· · ·Okay.· Perfect.· Can you please summarize your ·6· ·educational background beginning with your undergrad ·7· ·education? ·8· · · · A· · ·Associate in Arts, general education, Valencia ·9· ·Community College.· Associate in Science, emergency 10· ·medical services, Valencia Community College.· Clinical 11· ·nutrition I got in 1992, Bachelor's, a B.S.· Doctorate of 12· ·Chiropractic 1992.· Medical Degree 2001.· MBA in health 13· ·care management 2005. 14· · · · Q· · ·Do you restrict your practice of medicine to 15· ·any particular specialty? 16· · · · A· · ·General medicine. 17· · · · Q· · ·General medicine.· Do you have any Board 18· ·certifications? 19· · · · A· · ·No. 20· · · · Q· · ·Do you presently maintain an office where you 21· ·practice medicine? 22· · · · A· · ·I am an employee at an office where I practice 23· ·medicine. 24· · · · Q· · ·What is the name of that? 25· · · · A· · ·Genesis Family Practice. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 5 of 51 PageID 457 ·1· · · · Q· · ·And what is the address? ·2· · · · A· · ·1133 Saxon Boulevard, Orange City, Florida, ·3· ·32763. ·4· · · · Q· · ·And how long have you been employed at Genesis ·5· ·Family Practice? ·6· · · · A· · ·Since January 2016. ·7· · · · Q· · ·In the course of your practice, did you have ·8· ·an opportunity to examine Ms. Adams? ·9· · · · A· · ·I did. 10· · · · Q· · ·Do you recall the date you first saw her as a 11· ·patient? 12· · · · A· · ·When I reviewed -- when I went on the 13· ·computer, yes.· According to the encounter date, it was 14· ·August 9, 2016. 15· · · · Q· · ·Do you recall how the -- do you recall how the 16· ·patient came in contact with your office or came to see 17· ·you? 18· · · · A· · ·She was referred by a family member.· I am not 19· ·sure if it was her mother-in-law or somebody -- she was 20· ·referred by someone. 21· · · · Q· · ·Okay.· Did you examine Ms. Adams? 22· · · · A· · ·Yes, sir. 23· · · · Q· · ·And how long did it take you to complete your 24· ·examination of Ms. Adams? 25· · · · A· · ·Typically, a new patient encounter at the Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 6 of 51 PageID 458 ·1· ·office is anywhere between 30 and 60 minutes.· Original ·2· ·start time was 2:15 p.m., and I'm looking to see here -- ·3· ·it doesn't have when she signed off or checked out. ·4· · · · Q· · ·I believe Ms. Adams testified earlier today ·5· ·that it took approximately 45 minutes, does that make -- ·6· · · · A· · ·That's about accurate, yes. ·7· · · · Q· · ·What were the patient's complaints, if any, at ·8· ·the time of your initial consultation? ·9· · · · A· · ·My medical assistant wrote the following: 10· ·Patient is a 27-year-old female here for initial visit to 11· ·establish with a new provider.· Patient in to establish 12· ·as a new patient.· Patient ran out of Prozac 27 to 30 13· ·days ago.· She says the dog seems to help her coping 14· ·skills.· Patient has paperwork that needs to be filled 15· ·out for a service dog to help patient daily function. 16· ·Patient new to Florida and is living in an apartment 17· ·complex that is inquiring -- requiring her to have a 18· ·doctor's note for service dog. 19· · · · Q· · ·Did she provide you -- did she provide you any 20· ·of her medical history during her initial consultation? 21· · · · A· · ·She provided -- she provided some 22· ·documentation that -- here in her intake form that was 23· ·filled out by her, patient information and her 24· ·demographics.· She wrote on there -- it's an eight-page 25· ·demographic where it goes into all her diagnoses and the Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 7 of 51 PageID 459 ·1· ·age at which she was diagnosed.· So at age 16 she stated ·2· ·shed was diagnosed with schizoaffective disorder, as well ·3· ·as bipolar, as well as major depressive disorder, as well ·4· ·as anxiety, panic attacks, and ADD and ADHD, which she ·5· ·was diagnosed at five.· She indicated she had had two ·6· ·previous surgeries -- or a surgery in 1994 where she had ·7· ·her tonsils removed and was admitted to the hospital in ·8· ·2013 for a medication change.· And then she stated that ·9· ·she had allergies to penicillin, pollen, and wasps. 10· · · · Q· · ·Okay.· Now the medical history that she 11· ·provided you on this intake form, did you verify what she 12· ·put -- what she wrote down here with anybody? 13· · · · A· · ·No, sir, I did not verify what -- 14· · · · Q· · ·So you simply took her word that this was all 15· ·true and accurate? 16· · · · A· · ·Yes, sir. 17· · · · Q· · ·Okay.· So you weren't able to -- you did not 18· ·verify the fact -- the diagnosis of any of the 19· ·disabilities that she listed? 20· · · · A· · ·Not on that day.· We did have her fill out a 21· ·records release so we could gather her medical records 22· ·from her previous provider. 23· · · · Q· · ·And have they been provided to you? 24· · · · A· · ·Not to date, no, sir. 25· · · · Q· · ·No.· So no medical records have been provided Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 8 of 51 PageID 460 ·1· ·to your office either? ·2· · · · A· · ·No, sir. ·3· · · · Q· · ·Okay.· The August 9 date where you initially ·4· ·saw Ms. Adams, did you conduct a physical examination of ·5· ·Ms. Adams? ·6· · · · A· · ·I did. ·7· · · · Q· · ·And what did that examination consist of? ·8· · · · A· · ·General evaluation, how she presented herself. ·9· ·Head, eye, ear, nose, and throat evaluation.· Neck, 10· ·chest, where I listened to her heart sounds and breath 11· ·sounds.· And abdominal evaluation, musculoskeletal 12· ·evaluation, evaluation of the skin, neurological, and 13· ·psychiatric. 14· · · · Q· · ·So you did conduct some -- that was the 15· ·physical examination.· Medical tests, did you conduct 16· ·medical tests, too? 17· · · · A· · ·I didn't order any medical tests. 18· · · · Q· · ·No medical tests? 19· · · · A· · ·I didn't perform any medical tests.· I did a 20· ·physical evaluation. 21· · · · Q· · ·Physical evaluation. 22· · · · A· · ·Oh, here.· I'm sorry.· To go back to your 23· ·original question, she came into the office at 2:15 and 24· ·she was discharged -- I signed off on the chart at 3:42 25· ·p.m. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 9 of 51 PageID 461 ·1· · · · Q· · ·So an hour and a half.· Okay. ·2· · · · · · · So then you did a physical exam.· No medical ·3· ·tests, though, correct? ·4· · · · A· · ·No, no medical tests were performed at that ·5· ·time. ·6· · · · Q· · ·Did you conduct any psychiatric or ·7· ·psychological examination? ·8· · · · A· · ·Other than checking her demeanor, checking her ·9· ·mood to see if she had a flat affect, if she had signs or 10· ·symptoms of depression or anxiety, which she presented 11· ·none. 12· · · · Q· · ·Okay.· She presented no signs? 13· · · · A· · ·No signs. 14· · · · Q· · ·No signs.· Are you licensed to conduct 15· ·psychological testing on patients in Florida? 16· · · · A· · ·Not psychological testing, that's a 17· ·psychologist. 18· · · · Q· · ·Yes.· So, no, you do not conduct psychological 19· ·tests? 20· · · · A· · ·No, sir. 21· · · · Q· · ·Following your physical examination, which is 22· ·the only examination that you did -- 23· · · · A· · ·Correct. 24· · · · Q· · ·-- following your examination of the patient, 25· ·did you arrive at a diagnosis? Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 10 of 51 PageID 462 ·1· · · · A· · ·I arrived at the diagnosis which confirmed the ·2· ·fact that she had been on Prozac, and further put down ·3· ·the diagnoses that she provided, which were bipolar ·4· ·disorder, schizoaffective disorder, attention deficit ·5· ·hyperactivity disorder, and anxiety disorder. ·6· · · · Q· · ·And that was from what she told you, but it ·7· ·wasn't confirmed by any other doctor? ·8· · · · A· · ·Not at that time, no, sir. ·9· · · · Q· · ·And not at this time, either? 10· · · · A· · ·I don't have any medical records, no. 11· · · · Q· · ·Do you know the cause of these disabilities 12· ·that she alleges -- of the disability that she alleges? 13· · · · A· · ·The cause of? 14· · · · Q· · ·The disability that she alleges.· She alleges 15· ·PTSD, anxiety, bipolar -- 16· · · · A· · ·She didn't give me an originating incident or 17· ·anything. 18· · · · Q· · ·Okay. 19· · · · A· · ·She just told me that the age of 16, as we 20· ·read before -- 21· · · · Q· · ·Yep. 22· · · · A· · ·-- that's when she was diagnosed by a 23· ·psychiatrist. 24· · · · Q· · ·That's when she told you she was diagnosed. 25· ·But, again, I just want to establish we haven't verified Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 11 of 51 PageID 463 ·1· ·whether she was actually diagnosed? ·2· · · · A· · ·Correct.· It's based on what she indicated on ·3· ·her initial visit. ·4· · · · Q· · ·Okay.· In your opinion, are Ms. Adams' alleged ·5· ·disabilities, are they permanent? ·6· · · · A· · ·They typically are permanent, yes. ·7· · · · Q· · ·Okay.· In the course of your practice of ·8· ·medicine, do you routinely treat patients suffering from ·9· ·anxiety, panic attacks, PTSD, bipolar disorder, 10· ·schizoaffective disorder? 11· · · · A· · ·Yes, sir. 12· · · · Q· · ·And what is your typical course of treatment? 13· · · · A· · ·I typically refer those patients -- I give 14· ·them medication refills and then I refer them out to a 15· ·psychiatrist, as well as a behavioral health specialist. 16· · · · Q· · ·And did you do that to Ms. Adams? 17· · · · A· · ·I did. 18· · · · Q· · ·Did you refill her prescription? 19· · · · A· · ·I did. 20· · · · Q· · ·Did you refer her to a psychiatrist or a 21· ·psychologist? 22· · · · A· · ·I did. 23· · · · Q· · ·And do you know if she went to see a 24· ·psychiatrist or a psychologist? 25· · · · A· · ·I don't know because I have not seen Ms. Adams Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 12 of 51 PageID 464 ·1· ·since August 9, 2016. ·2· · · · Q· · ·In the course of your practice, can you give ·3· ·just an estimate of how many patients you've treated for ·4· ·anxiety, panic attacks, PTSD, bipolar disorder, and ·5· ·schizoaffective disorder? ·6· · · · A· · ·On a daily basis I see approximately 30 ·7· ·patients.· And of those 30 patients, I would say anywhere ·8· ·between 25 to 33 percent have some form of anxiety. ·9· · · · Q· · ·Okay.· So a quarter to a third of all 10· ·patients.· You see over 100 patients a week? 11· · · · A· · ·(Nods head.) 12· · · · Q· · ·What objective examination findings support 13· ·you diagnosis -- well, you haven't diagnosed her at all, 14· ·so that question is gone. 15· · · · · · · Do you have any subjective findings that 16· ·support your -- oh, you, again, didn't make a diagnosis. 17· · · · A· · ·Yeah, but the subjective findings are what she 18· ·states she experiences. 19· · · · Q· · ·Yeah, but I'm trying to get your diagnosis for 20· ·Ms. Adams.· And since you testified that you didn't make 21· ·a diagnosis -- did you recommend any treatment or a 22· ·course of treatment to Ms. Adams? 23· · · · A· · ·Yes. 24· · · · Q· · ·And what was that? 25· · · · A· · ·I refilled the medication that she was already Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 13 of 51 PageID 465 ·1· ·on and recommended that she see a psychiatrist and a ·2· ·behavioral health specialist. ·3· · · · Q· · ·And the refill of the medication was the ·4· ·Prozac? ·5· · · · A· · ·Yes, sir. ·6· · · · Q· · ·Did you recommend Ms. Adams obtain a support ·7· ·animal to support her with her disabilities? ·8· · · · A· · ·I did not.· She provided the paperwork to me. ·9· · · · Q· · ·Did you charge Ms. Adams a fee for your 10· ·services? 11· · · · A· · ·For that day of service, yes, or her -- I 12· ·don't know if it was to her or to her insurance.· Let's 13· ·see.· Based on the paperwork I have here, she was not 14· ·insured, so then she was charged as a cash patient, which 15· ·is $89 at the office. 16· · · · Q· · ·Did Ms. Adams pay $89 charged by your office? 17· · · · A· · ·I do not know. 18· · · · Q· · ·Would you be able to find that information out 19· ·and provide that answer to us if I gave you additional -- 20· · · · A· · ·Yes, sir. 21· · · · Q· · ·-- time? 22· · · · A· · ·Yes, sir. 23· · · · Q· · ·We may need that information going forward. 24· · · · A· · ·Sure. 25· · · · Q· · ·Do you have a copy of the invoice that you -- Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 14 of 51 PageID 466 ·1· · · · A· · ·I do not. ·2· · · · Q· · ·-- delivered to Ms. Adams? ·3· · · · A· · ·No.· If she paid at that moment, there would ·4· ·not have been an invoice. ·5· · · · Q· · ·But you'd have a record of her paying? ·6· · · · A· · ·Yes, sir, I would. ·7· · · · Q· · ·When Ms. Adams arrived at your office, what ·8· ·documents did she provide to you? ·9· · · · A· · ·She provided -- 10· · · · Q· · ·Did she provide you copies of her service dog 11· ·certificate -- 12· · · · A· · ·Yes, sir. 13· · · · Q· · ·-- and the service dog ID cards? 14· · · · A· · ·Yes. 15· · · · Q· · ·Okay. 16· · · · A· · ·As well as a picture ID, because without a 17· ·picture ID they could not be seen. 18· · · · Q· · ·Okay.· Her picture ID? 19· · · · A· · ·Her picture ID. 20· · · · · · · (Exhibit A was marked for identification.) 21· ·BY MR. SWISTAK: 22· · · · Q· · ·I'm now handing you what's marked as 23· ·Defendant's Deposition Exhibit A, which is the documents, 24· ·I think, that she provided to you on August 9, correct? 25· · · · A· · ·That is correct. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 15 of 51 PageID 467 ·1· · · · Q· · ·Do you recognize those documents? ·2· · · · A· · ·Yes, I do. ·3· · · · Q· · ·Do you believe those documents are credible ·4· ·evidence of Ms. Adams' disability and her need for a ·5· ·support animal? ·6· · · · A· · ·Yes, sir. ·7· · · · Q· · ·Did you rely on those documents in making ·8· ·your -- in writing your letter and making your ·9· ·treatment -- or deciding how to treat Ms. Adams? 10· · · · A· · ·Well, to make the recommendation that she have 11· ·this animal with her, yes. 12· · · · Q· · ·You did rely on the documents? 13· · · · A· · ·Yes, sir, I did. 14· · · · Q· · ·Did you ever ask Ms. Adams how she acquired 15· ·those documents? 16· · · · A· · ·No, sir. 17· · · · Q· · ·Earlier today Ms. Adams testified that she 18· ·purchased those documents online.· No verification of any 19· ·disability or need for support animal in order to 20· ·purchase those documents.· She said she paid $225 for 21· ·those documents.· Now, does the manner in which she 22· ·acquired these documents in your mind affect their 23· ·significance? 24· · · · A· · ·I don't know much about service animals or 25· ·what's the protocol or what's the process to get -- Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 16 of 51 PageID 468 ·1· ·obtain one or not, so I cannot answer that. ·2· · · · Q· · ·Does the manner in which she acquired the ·3· ·documents alter your opinion of her alleged disability ·4· ·and need for a support animal? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·And how does it alter your opinion? ·7· · · · A· · ·Because if she purchased these documents ·8· ·online, then there was no one to evaluate the fact that ·9· ·she, indeed, needed this from another health care or 10· ·licensed professional. 11· · · · Q· · ·Thank you. 12· · · · · · · Following your initial examination of 13· ·Ms. Adams, how many times have you examined or treated or 14· ·consulted with her? 15· · · · A· · ·Zero. 16· · · · Q· · ·Zero.· So other than the one-time initial 17· ·examination, which required anywhere from 45 minutes to 18· ·an hour and a half, you have not seen her since? 19· · · · A· · ·Correct. 20· · · · Q· · ·Following the one-time you saw her on 21· ·August 9, did you draft the letter stating that the 22· ·patient required the companionship of a dog in order to 23· ·function emotionally? 24· · · · A· · ·I wrote the letter.· I am checking the date of 25· ·the letter.· I don't know if I did it on the same day or Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 17 of 51 PageID 469 ·1· ·if I did it -- yes, August 9. ·2· · · · Q· · ·Okay. ·3· · · · A· · ·So on the same day. ·4· · · · · · · (Exhibit B was marked for identification.) ·5· ·BY MR. SWISTAK: ·6· · · · Q· · ·I am now going to show you Defendant's ·7· ·Deposition Exhibit B.· I believe it's the letter -- the ·8· ·August 9 letter that you drafted. ·9· · · · A· · ·Yes. 10· · · · Q· · ·Is that your signature? 11· · · · A· · ·It is. 12· · · · Q· · ·Do you recognize the document? 13· · · · A· · ·Yes. 14· · · · Q· · ·Can you identify it for us? 15· · · · A· · ·It's the letter that I dictated to one of my 16· ·staff members to type in support of the service animal 17· ·based on the information she had provided to me. 18· · · · Q· · ·And you dictated that letter or drafted the 19· ·letter at the request of Ms. Adams, correct? 20· · · · A· · ·Yes, sir. 21· · · · Q· · ·And how long did it take you to draft that 22· ·letter? 23· · · · A· · ·Ten minutes. 24· · · · Q· · ·Did you charge Ms. Adams an additional $100 25· ·fee to draft that letter? Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 18 of 51 PageID 470 ·1· · · · A· · ·No, sir, I did not. ·2· · · · · · · (Exhibit C was marked for identification.) ·3· ·BY MR. SWISTAK: ·4· · · · Q· · ·I'm now handing you what is Defense Deposition ·5· ·Exhibit C.· Do you recognize that document? ·6· · · · A· · ·Yes. ·7· · · · Q· · ·Did you complete that document and return it ·8· ·to Ms. Adams' landlord in order for her to get the ·9· ·reasonable accommodation request? 10· · · · A· · ·No, sir, I did not. 11· · · · Q· · ·Okay.· And why did you not complete that 12· ·letter? 13· · · · A· · ·Because I charge for filling out documents. 14· · · · Q· · ·Okay. 15· · · · A· · ·Well, it's standard procedure and protocol at 16· ·the office to charge for the filling out of paperwork and 17· ·documentation. 18· · · · Q· · ·So filling out this document is an additional 19· ·fee, but the two other letters are done for free? 20· · · · A· · ·Well, they were done on the date of service -- 21· · · · Q· · ·Okay. 22· · · · A· · ·-- so that was part of the office visit. 23· · · · Q· · ·Okay.· So the August 9 letter was part of the 24· ·office visit? 25· · · · A· · ·Yes, sir. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 19 of 51 PageID 471 ·1· · · · · · · (Exhibit D was marked for identification.) ·2· ·BY MR. SWISTAK: ·3· · · · Q· · ·Okay.· All right.· Now I'm handing you Defense ·4· ·Deposition Exhibit D, which is the August 18 letter from ·5· ·your office, from you.· Did you sign that letter? ·6· · · · A· · ·I did. ·7· · · · Q· · ·Do you recognize it? ·8· · · · A· · ·Yes, sir. ·9· · · · Q· · ·Can you identify that letter for us? 10· · · · A· · ·It was a letter in response to a phone 11· ·conversation that I'd had with the property manager where 12· ·she had requested that I fill out the application or the 13· ·previous form. 14· · · · Q· · ·The previous exhibit? 15· · · · A· · ·Right.· And I had explained to her over the 16· ·phone that there was a fee for that.· And the property 17· ·manager asked me if I charged -- if I routinely charged 18· ·patients to fill out paperwork.· And I said I get paid 19· ·for my time, just like you get paid for your time, I 20· ·expect to be compensated. 21· · · · Q· · ·Understand.· That August -- so you drafted the 22· ·August 18 letter.· You did so at the request of the 23· ·patient again? 24· · · · A· · ·No, this was at the request of the landlord. 25· ·I was told by one of my assistants that the property Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 20 of 51 PageID 472 ·1· ·manager was requesting a letter -- ·2· · · · Q· · ·A more substantial letter? ·3· · · · A· · ·Yes. ·4· · · · Q· · ·Okay. ·5· · · · A· · ·A letter stating what I had told her over the ·6· ·phone. ·7· · · · Q· · ·Oh, okay.· So she, the landlord, Defense in ·8· ·this case, wanted a letter confirming that you were ·9· ·charging an additional fee to fill out the certification? 10· · · · A· · ·Yes, sir. 11· · · · Q· · ·Okay.· So that's what the letter is.· The 12· ·letter reiterates the first letter, with additional 13· ·information indicating the fee for the certification 14· ·form? 15· · · · A· · ·Yes, sir. 16· · · · Q· · ·Okay.· Did you charge Ms. Adams an additional 17· ·$100 to draft the August 18 letter? 18· · · · A· · ·No, sir. 19· · · · Q· · ·And is that included in the $89 visit? 20· · · · A· · ·No, this was not -- this was just on request 21· ·from the landlord. 22· · · · Q· · ·Okay. 23· · · · A· · ·This did not come -- to my understanding, this 24· ·did not come from the patient. 25· · · · Q· · ·Okay.· So the $100 fee only applies to the Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 21 of 51 PageID 473 ·1· ·medical certification form? ·2· · · · A· · ·Yes, sir. ·3· · · · Q· · ·The letters were drafted without charge? ·4· · · · A· · ·Yes, sir. ·5· · · · Q· · ·Okay.· Did you have -- what objective ·6· ·examination findings support your opinion in the letter ·7· ·that Ambre Adams is required to use her service dog on a ·8· ·daily basis? ·9· · · · A· · ·There were no objective findings.· There were 10· ·subjective findings based on what she reported during the 11· ·review of systems and on her intake form. 12· · · · Q· · ·And that intake form relied -- and you relied 13· ·on the intake form -- the information on the intake form 14· ·as correct, but it hasn't been verified? 15· · · · A· · ·Correct. 16· · · · Q· · ·So in the absence of any objective findings, 17· ·your opinion and the letter was issued solely based on 18· ·what she provided to you in the intake form and her 19· ·statements to you? 20· · · · A· · ·Yes, sir. 21· · · · Q· · ·Were you able to conclude that Ms. Adams has a 22· ·disability that substantially limits her ability to 23· ·perform at least one major life task? 24· · · · A· · ·Based on what she explained to me and my staff 25· ·as we conducted the review of systems and the physical Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 22 of 51 PageID 474 ·1· ·examination, yes. ·2· · · · Q· · ·Okay.· Again, but you're relying on her ·3· ·statements? ·4· · · · A· · ·On her statements and -- solely on her ·5· ·statements, yes. ·6· · · · Q· · ·Yes.· Did you come to a conclusion or did she ·7· ·say any particular major life task that she is unable to ·8· ·perform in the absence of the dog? ·9· · · · A· · ·She did not. 10· · · · Q· · ·Do you have any formal training in the 11· ·diagnosis or treatment of psychiatric or emotional 12· ·disorders? 13· · · · A· · ·The training that I received in internship and 14· ·postgraduate training in medical school. 15· · · · Q· · ·Okay. 16· · · · A· · ·But if you're asking if I am a board certified 17· ·psychiatrist, no, I am not. 18· · · · Q· · ·No specialty training? 19· · · · A· · ·Not in psychiatry, no. 20· · · · Q· · ·When you drafted those letters recommending 21· ·Ambre Adams be allowed to keep her service animal or 22· ·support animal, what was your understanding of what a 23· ·service animal or support animal is? 24· · · · A· · ·An animal that is trained to pick up or sense 25· ·if the individual's on the verge of having a panic attack Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 23 of 51 PageID 475 ·1· ·or having a seizure or -- which I know of dogs that are ·2· ·trained to work in that way.· And so my interpretation, ·3· ·based on the paperwork that she provided, was that the ·4· ·dog supported her in her ability not to get into or not ·5· ·to go into a full-blown panic attack. ·6· · · · Q· · ·Okay.· And you were relying on the -- at the ·7· ·time, the service animal certificate and the service ·8· ·animal ID cards that she showed you? ·9· · · · A· · ·Yes, sir. 10· · · · Q· · ·What if I told you that she purchased those 11· ·documents again online, as she testified earlier today, a 12· ·full month or two before the dog completed its training, 13· ·would that change your opinion? 14· · · · · · · MR. DEMING:· Object to form.· Go ahead. 15· · · · · · · THE WITNESS:· Again, I based my recommendation 16· · · · on what she told me and what I believed had been 17· · · · evaluated and diagnosed by another health care 18· · · · provider. 19· ·BY MR. SWISTAK: 20· · · · Q· · ·And taking her word for it, that it was 21· ·diagnosed -- treated and diagnosed by another without any 22· ·verification? 23· · · · A· · ·Yes. 24· · · · Q· · ·Your course -- again, just a reminder, your 25· ·recommended course of treatment was to refill her Prozac Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 24 of 51 PageID 476 ·1· ·prescription and to see a psychiatrist, correct? ·2· · · · A· · ·Yes, sir. ·3· · · · Q· · ·Okay.· And you don't know whether she followed ·4· ·that recommendation? ·5· · · · A· · ·No, sir, I do not. ·6· · · · Q· · ·And you don't know if she continues to take ·7· ·Prozac? ·8· · · · A· · ·I have no idea, sir. ·9· · · · Q· · ·Okay.· If a patient of yours is suffering from 10· ·a psychiatric or a psychological disorder, you routinely 11· ·refer that patient to a psychiatrist or a psychologist, 12· ·correct? 13· · · · A· · ·Yes, sir. 14· · · · Q· · ·And you made that recommendation to Ms. Adams? 15· · · · A· · ·Yes, sir. 16· · · · Q· · ·Do you know the status of Ms. Adams' emotional 17· ·health at this time? 18· · · · A· · ·No, sir. 19· · · · Q· · ·Do you know if she requires the service or 20· ·support animal at this time? 21· · · · A· · ·No, sir. 22· · · · Q· · ·Have you ever testified in a legal case as an 23· ·expert or a fact witness? 24· · · · A· · ·Yes, sir. 25· · · · Q· · ·And have you ever testified regarding the law Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 25 of 51 PageID 477 ·1· ·office of Morgan & Morgan? ·2· · · · A· · ·No, sir.· Well, off the record? ·3· · · · · · · MR. SWISTAK:· Yes. ·4· · · · · · · MR. DEMING:· It will be on. ·5· · · · · · · THE WITNESS:· Okay.· Well, I have worked with ·6· · · · Morgan & Morgan, with John Morgan because I've ·7· · · · supported Amendment 2. ·8· ·BY MR. SWISTAK: ·9· · · · Q· · ·So Ms. Adams, when she was -- you said she was 10· ·referred to you by a family member.· It had nothing to do 11· ·with Morgan & Morgan? 12· · · · A· · ·No. 13· · · · Q· · ·So it was just a coincidence?· Okay. 14· · · · A· · ·Yes, because I've been working with Morgan & 15· ·Morgan since 2013 for the passage of Amendment 2, and 16· ·he's named me in some interviews, so full disclosure. 17· · · · Q· · ·No, I appreciate it.· But her fiancé's mother 18· ·is also a patient of yours? 19· · · · A· · ·Yes, sir. 20· · · · Q· · ·Okay. 21· · · · A· · ·So, yeah, I knew there was a relationship. I 22· ·didn't know if it was a mother-in-law or fiancé's mother. 23· · · · · · · MR. SWISTAK:· No further questions. 24· · · · · · · · · · · CROSS EXAMINATION 25· ·BY MR. DEMING: Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 26 of 51 PageID 478 ·1· · · · Q· · ·All right, Dr. Rosado, thank you for your time ·2· ·coming here this afternoon.· I have a few questions to go ·3· ·over.· You've been asked a lot about subjective findings ·4· ·and patient history.· Are patient histories something ·5· ·that you take with all your patients? ·6· · · · A· · ·Yes, sir. ·7· · · · Q· · ·And is that something that's important in ·8· ·treating them, diagnosing them, and so forth? ·9· · · · A· · ·Yes, sir. 10· · · · Q· · ·And what's important about that? 11· · · · A· · ·Well, it's part of the -- the gathering of 12· ·data.· So we have subjective findings, objective 13· ·findings, we make an assessment, and then we create a 14· ·plan -- or I create a plan. 15· · · · Q· · ·You kind of moved right into the next -- the 16· ·next part.· I guess I'll refer to it as history, that 17· ·being the information gathering, filling out paperwork. 18· ·And then you mentioned subjective findings.· Could you 19· ·explain just for a second what a subjective complaint or 20· ·finding would be? 21· · · · A· · ·A subjective complaint or finding would be one 22· ·that is reported by the patient to either my staff or 23· ·myself.· And under there would be the chief complaint, 24· ·what they're complaining about, what their needs are, 25· ·what their concerns are, what their issues are.· And then Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 27 of 51 PageID 479 ·1· ·we -- go through a review of systems from psych, neuro, ·2· ·all the way to cardiovascular, gastrointestinal, et ·3· ·cetera. ·4· · · · Q· · ·And why are the subjective complaints ·5· ·important in your practice? ·6· · · · A· · ·Because it directs me into the direction of a ·7· ·diagnosis and differential diagnoses. ·8· · · · Q· · ·With someone that is dealing with psychiatric ·9· ·or emotional issues, are subjective reports or complaints 10· ·particularly useful in those situations? 11· · · · A· · ·Yes, sir, they are. 12· · · · Q· · ·And why is that? 13· · · · A· · ·Because if she indicates -- or the patient 14· ·indicates that their anxiety is such that they cannot 15· ·leave their room or their home, that would pose a greater 16· ·issue.· Or if they are contemplating suicide or they have 17· ·any suicidal ideations or if they have a plan to carry 18· ·out the suicidal ideations, those would warrant a more 19· ·aggressive treatment, be it a Baker Acting or an 20· ·immediate inpatient admission to a psych hospital.· So 21· ·the subjective findings direct me into making a diagnosis 22· ·and as a result a treatment plan. 23· · · · Q· · ·And do you take your patient's word for their 24· ·history and what they're feeling subjectively every day 25· ·with every patient? Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 28 of 51 PageID 480 ·1· · · · A· · ·Yes, sir. ·2· · · · Q· · ·And do all psychiatric or emotional conditions ·3· ·necessarily elicit an objective finding on any given day? ·4· · · · A· · ·Not usually, no, especially if they are ·5· ·medicated.· In this case, she had been without medication ·6· ·for close to or approximately one month, so I didn't have ·7· ·a baseline to make a determination of what her status was ·8· ·on medication or off medication. ·9· · · · Q· · ·And in your -- what community do you have your 10· ·medical practice in? 11· · · · A· · ·I have two, one in West Volusia, in Orange 12· ·City, and another in South Orlando. 13· · · · Q· · ·And in either of those practices do you ever 14· ·run into issues with regard to patients having trouble 15· ·with access to follow-up health care, whether that be 16· ·financial means, insurance or money and so forth? 17· · · · A· · ·Yes, sir. 18· · · · Q· · ·Do you know whether or not Ms. Adams may have 19· ·had those type of issues? 20· · · · A· · ·I don't know. 21· · · · Q· · ·If a patient were to present an option that 22· ·may lessen the need for a psychiatrist or other 23· ·pharmaceutical drugs, is that something that you'd be 24· ·willing to consider in your treatment of them? 25· · · · A· · ·Yes, sir. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 29 of 51 PageID 481 ·1· · · · Q· · ·And is the possibility of a dog ownership ·2· ·something that you'd be willing to consider if that were ·3· ·to lessen the need for pharmaceutical medication? ·4· · · · A· · ·Yes, sir. ·5· · · · Q· · ·And did Ms. Adams present to you, when you saw ·6· ·her on August 9, that her dog seemed to be helping her ·7· ·with her coping skills in -- I'll ask it again.· When ·8· ·Ms. Adams presented to you on August 9 and presented with ·9· ·her chief complaints, did she report to you that her dog 10· ·was or seemed to be helping her with her coping skills? 11· · · · A· · ·Yes, sir. 12· · · · Q· · ·Did you have any reason to doubt that? 13· · · · A· · ·No, sir. 14· · · · Q· · ·And did you refill her Prozac? 15· · · · A· · ·It was refilled electronically, yes, sir. 16· · · · Q· · ·Okay. 17· · · · A· · ·So you won't have a copy of a written 18· ·prescription because it was sent electronically. 19· · · · Q· · ·Is that something you would do, if you had a 20· ·reason to seriously doubt someone's reports of emotional 21· ·or psychological issues? 22· · · · A· · ·Will you state the question again? 23· · · · Q· · ·Sure, sure.· If you had a reason to doubt 24· ·Ms. Adams' subjective complaints of how she was feeling, 25· ·what she was dealing with, and her history of conditions, Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 30 of 51 PageID 482 ·1· ·if you had a reason to doubt that, would you have ·2· ·refilled her prescription? ·3· · · · A· · ·Probably not, no, sir. ·4· · · · Q· · ·And are you familiar with bipolar disorder? ·5· · · · A· · ·Yes, sir, I am. ·6· · · · Q· · ·How can that affect a person? ·7· · · · A· · ·With bipolar disorder, the "bi" means two, and ·8· ·so -- and polar means opposite extremes.· So she can have ·9· ·mood swings or bouts of anxiety, hyperactivity, or 10· ·depression, and that's typically what a bipolar disorder 11· ·individual experiences, they have very high highs and 12· ·very low lows.· In the past, they were called manic 13· ·depressives because they were either manic or they were 14· ·depressed. 15· · · · Q· · ·And is that something that, in your education 16· ·and experience, can substantially affect how someone is 17· ·able to carry out their day? 18· · · · A· · ·Yes, sir. 19· · · · Q· · ·And with regard to schizoaffective disorder, 20· ·are you familiar with what that is? 21· · · · A· · ·Yes, sir. 22· · · · Q· · ·And what is that? 23· · · · A· · ·Schizoaffective disorder is a disorder that's 24· ·just shy of a true schizophrenic, where they hear voices 25· ·or have hallucinations.· Schizoaffective disorder has Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 31 of 51 PageID 483 ·1· ·more of a paranoid presentation, lack of trust, lack of ·2· ·being understood, which goes hand-in-hand with the ·3· ·bipolar. ·4· · · · Q· · ·Likewise, is that something that can ·5· ·substantially affect someone's ability to carry out their ·6· ·day, whether it be social or in carrying out the tasks of ·7· ·daily living? ·8· · · · A· · ·Yes, sir. ·9· · · · Q· · ·And what is anxiety disorder? 10· · · · A· · ·Anxiety disorder is a condition where certain 11· ·triggers will cause a person to experience anxiety. 12· ·Anxiety can be present or presents with multiple symptoms 13· ·from shortness of breath, difficulty breathing, chest 14· ·pain, sweaty palms, diaphoresis or generalized 15· ·perspiration or excessive perspiration, dry mouth, pale 16· ·skin. 17· · · · Q· · ·And are these -- well, when people -- some 18· ·non-doctors may refer to a panic attack.· What is that 19· ·referring to, you know, in your medical knowledge? 20· · · · A· · ·In layman's terms, a panic attack is the 21· ·anxiety that I just described on steroids, to the point 22· ·where they can begin or experience hyperventilation, 23· ·where they start to breathe rapidly and excessively, very 24· ·deeply.· And that will cause numbness and tingling in 25· ·their hands and their feet and around their mouth. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 32 of 51 PageID 484 ·1· · · · Q· · ·Okay.· And would that affect a person's ·2· ·ability to do almost anything when that's occurring? ·3· · · · A· · ·Yes, sir. ·4· · · · Q· · ·I understand you are a licensed -- a medical ·5· ·doctor. ·6· · · · A· · ·Yes, sir. ·7· · · · Q· · ·And where did you go to medical school? ·8· · · · A· · ·It's in Spanish so I'll spell it.· All right. ·9· ·It's U-n-i-v-e-r-s-i-d-a-d, Central, C-e-n-t-r-a-l d-e-l 10· ·E-s-t-e, and that's in the Dominican Republic. 11· · · · Q· · ·And did you say that was 2001? 12· · · · A· · ·'97 to 2001. 13· · · · Q· · ·From '97 to 2001 you were there?· And when 14· ·were you first licensed to practice medicine in Florida? 15· · · · A· · ·February, March of 2009 -- I'm sorry, 2010. 16· · · · Q· · ·And have you been seeing patients that suffer 17· ·from anxiety disorders and other psychological 18· ·disturbances since that time? 19· · · · A· · ·Yes, sir. 20· · · · Q· · ·Would it be safe to say that it would be in 21· ·the hundreds, thousands? 22· · · · A· · ·Of late, more so, yes, sir. 23· · · · Q· · ·In your practice, if a person is not 24· ·exhibiting a danger to themselves or others, would it be 25· ·medically necessary to send someone for psychological Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 33 of 51 PageID 485 ·1· ·evaluations, upon, you know, meeting them or examining ·2· ·them? ·3· · · · A· · ·Not necessarily.· I am a general practitioner. ·4· ·And when patients come in with multiple diagnoses such as ·5· ·those and they are only on one medication, I question how ·6· ·well she's being managed or treated.· And so in that ·7· ·case, based on subjective findings and what she ·8· ·presented, it was my recommendation that she seek care ·9· ·from a licensed professional that that is their 10· ·specialty. 11· · · · Q· · ·Okay.· I do understand the referral.· And I 12· ·guess more of what I was asking was if it would be 13· ·necessary to order a full-blown psychiatric evaluation 14· ·for patients that had come to you with psychological 15· ·disorders, that aren't necessarily exhibiting symptoms, 16· ·that would show a danger to themselves or others, and for 17· ·the sake of confirming the diagnosis they've already told 18· ·you about? 19· · · · A· · ·Well, if they pose a threat to themselves or 20· ·others, then that would warrant a Baker Act, where I 21· ·would call the Sheriff's Office and have them picked up 22· ·at the office.· But there's levels and grades of 23· ·psychiatric conditions, and the fact that she did not 24· ·present that way did not warrant my need to have to go 25· ·that route. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 34 of 51 PageID 486 ·1· · · · Q· · ·And I guess I spent a lot of words trying to ·2· ·get -- you know, is it necessary in your practice to ·3· ·order psychiatric evaluations just to confirm what ·4· ·someone has told you that they've been diagnosed with? ·5· · · · A· · ·There's no need.· Yes, there is no need. ·6· · · · Q· · ·And I'm referring to the August 18 letter that ·7· ·I think was marked as Exhibit D.· From Ms. Adams' history ·8· ·and her subjective complaints to you, were you able to ·9· ·determine that her conditions substantially limited her 10· ·life activities, ability to go on with her day? 11· · · · A· · ·That was my impression, yes, sir. 12· · · · Q· · ·And did she relate to you that her dog did 13· ·help with her panic attacks and issues related to PTSD? 14· · · · A· · ·She did, yes, sir. 15· · · · Q· · ·And were you presented anything that 16· ·contradicts that? 17· · · · A· · ·I was not presented anything for or against. 18· ·I was presented what she gave me. 19· · · · Q· · ·So is your impression with regards to that, 20· ·that it does help her with her panic attacks and so 21· ·forth, based upon, you know, what she related to you 22· ·and provided to you as a history? 23· · · · A· · ·As well as past experience with other 24· ·individuals that have service dogs. 25· · · · Q· · ·And what is your -- what additional experience Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 35 of 51 PageID 487 ·1· ·have you had with regard to service dogs or service ·2· ·animals? ·3· · · · A· · ·I have multiple patients that have or suffer ·4· ·with seizures, and so they have service animals that ·5· ·support them prior to the person going into a full-blown ·6· ·seizure.· So I have experience with that.· I also have ·7· ·experience with seeing eye dogs. ·8· · · · Q· · ·And are you familiar with the, I guess, some ·9· ·of the triggering signs that can happen?· I guess in your 10· ·example with seizures, that the dog may be able to pick 11· ·up on signs that a seizure is pending, is that something 12· ·that you may have some knowledge of? 13· · · · A· · ·General knowledge, yes, sir. 14· · · · Q· · ·In your education and experience, we've 15· ·certainly hit that you see a lot of patients that are 16· ·dealing with psychological issues, disturbances, whatever 17· ·would be the right thing to call it, is that something 18· ·that -- does your practice also include some treatment of 19· ·those?· While I understand that for serious cases, I 20· ·understand that you refer them to a psychiatrist, but do 21· ·you do things such as prescribing medications and 22· ·managing these things, generally? 23· · · · A· · ·Yes, sir. 24· · · · Q· · ·Is managing things like anxiety disorder 25· ·something that is a part of your normal practice? Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 36 of 51 PageID 488 ·1· · · · A· · ·Yes, sir, it is. ·2· · · · Q· · ·And are you licensed and qualified to ·3· ·prescribe medications and other treatments for those ·4· ·disorders? ·5· · · · A· · ·Yes, sir. ·6· · · · · · · MR. DEMING:· I don't have any other questions ·7· · · · I thank you very much for your time. ·8· · · · · · · MR. SWISTAK:· I just have one follow-up ·9· · · · question. 10· · · · · · · · · · ·REDIRECT EXAMINATION 11· ·BY MR. SWISTAK: 12· · · · Q· · ·I have a question on the medical release that 13· ·she signed, too.· You just testified a few minutes ago 14· ·about how you believe that the dog assisted her in her 15· ·disability -- in her alleged disability, correct? 16· · · · A· · ·Based on what she reported to me. 17· · · · Q· · ·So your belief that you just testified to was 18· ·solely based on what she told you? 19· · · · A· · ·Yes, sir. 20· · · · Q· · ·The other question I had was on this Genesis 21· ·Family Practice Authorization For Disclosure. 22· · · · A· · ·Yes, sir. 23· · · · Q· · ·It appears somebody has whited out this line, 24· ·I was wondering what was there. 25· · · · A· · ·I have no clue what was there. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 37 of 51 PageID 489 ·1· · · · Q· · ·Okay. ·2· · · · A· · ·And -- ·3· · · · Q· · ·I mean do you -- you do recognize something ·4· ·was whited out? ·5· · · · A· · ·Yes, I do recognize that. ·6· · · · Q· · ·Okay. ·7· · · · A· · ·I don't know what it was, but -- ·8· · · · Q· · ·Okay. ·9· · · · A· · ·Yeah.· Gotta love front desk staff. 10· · · · Q· · ·And the form that is labeled -- 11· · · · A· · ·Oh, there it is.· She was a cash patient. 12· · · · Q· · ·Cash.· So she did pay? 13· · · · A· · ·Yes. 14· · · · Q· · ·Okay. 15· · · · A· · ·There's a receipt. 16· · · · Q· · ·On the last page? 17· · · · A· · ·Yes, sir. 18· · · · Q· · ·Yeah, I didn't have time to look through it 19· ·earlier. 20· · · · A· · ·Yes. 21· · · · · · · (Exhibit E was marked for identification.) 22· ·BY MR. SWISTAK: 23· · · · Q· · ·Real quick, Dr. Rosado, I'm handing you now 24· ·what is Defense Exhibit E.· Can you flip through that 25· ·real quick and tell us what it is? Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 38 of 51 PageID 490 ·1· · · · A· · ·It appears to be a copy of Ms. Adam's record ·2· ·at Genesis Family Practice. ·3· · · · Q· · ·That's Ms. Adams' patient file for your ·4· ·office? ·5· · · · A· · ·Yes, sir. ·6· · · · Q· · ·That's the entire patient file? ·7· · · · A· · ·To the best of my knowledge, yes. ·8· · · · Q· · ·Okay.· And you do recognize that the medical ·9· ·release page that is in the file does have the, I 10· ·believe, former health care provider that she listed 11· ·there is whited out for some reason? 12· · · · A· · ·Yes. 13· · · · Q· · ·Okay.· And again, you haven't received any 14· ·medical records for Ms. Adams whatsoever? 15· · · · A· · ·No, sir. 16· · · · · · · MR. SWISTAK:· I think we're set.· We're good? 17· · · · · · · MR. DEMING:· Yes. 18· · · · · · · MR. SWISTAK:· Perfect.· Thank very much, 19· · · · Doctor. 20· · · · · · · THE WITNESS:· Gentlemen, ma'am. 21· · · · · · · THE COURT REPORTER:· Do you want to read your 22· · · · transcript? 23· · · · · · · THE WITNESS:· No. 24· · · · · · · THE COURT REPORTER:· Are you ordering? 25· · · · · · · MR. SWISTAK:· Yes, please. Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 39 of 51 PageID 491 ·1· · · · ·MR. DEMING:· We'll take a copy. ·2· · · · ·(The deposition was concluded at 6:43 p.m.) ·3· · · · ·(Reading and signing of the deposition was ·4· ·waived by the witness and all parties.) ·5 ·6 ·7 ·8 ·9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 40 of 51 PageID 492 ·1· · · · · · · · · · · CERTIFICATE OF OATH ·2· ·STATE OF FLORIDA ·3· ·COUNTY OF ORANGE ·4 ·5 ·6· · · · ·I, Candice G. Johnson, RMR, Registered Merit ·7· ·Reporter, FPR, Florida Professional Reporter, and Notary ·8· ·Public, State of Florida, certify that the witness, ·9· ·JOSEPH ROSADO, M.D., personally appeared before me on the 10· ·20th day of March 2017, and was duly sworn. 11 12· · · · ·WITNESS my hand and official seal this 30th day of 13· ·March 2017. 14 15 16· · · · · · · · · ·_______________________ 17· · · · · · · · · ·Candice G. Johnson, RMR, FPR · · · · · · · · · · ·Notary Public - State of Florida 18· · · · · · · · · ·My Commission # FF 927393 · · · · · · · · · · ·My Commission Expires:· January 25, 2020 19 20 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 41 of 51 PageID 493 ·1· · · · · · · · · · CERTIFICATE OF REPORTER ·2· ·STATE OF FLORIDA ·3· ·COUNTY OF ORANGE ·4 ·5· · · · ·I, CANDICE G. JOHNSON, RMR, Registered Merit ·6· ·Reporter, FPR, Florida Professional Reporter, do hereby ·7· ·certify that I was authorized to and did stenographically ·8· ·report the deposition of JOSEPH ROSADO, M.D.; pages 1 ·9· ·through 40; that a review of the transcript was not 10· ·requested; and that the transcript is a true record of my 11· ·stenographic notes. 12 13· · · · ·I further certify that I am not a relative, 14· ·employee, attorney, or counsel of any of the parties, nor 15· ·am I a relative or employee of any of the parties' 16· ·attorneys or counsel connected with the action, nor am I 17· ·financially interested in the action. 18 19· · · · ·DATED this 30th day of March 2017. 20 21 22 23· · · · · · · · · ·_________________________________ 24· · · · · · · · · ·Candice G. Johnson, RMR, FPR · · · · · · · · · · ·Registered Merit Reporter 25· · · · · · · · · ·Florida Professional Reporter Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 42 of 51 PageID 494 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 43 of 51 PageID 495 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 44 of 51 PageID 496 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 45 of 51 PageID 497 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 46 of 51 PageID 498 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 47 of 51 PageID 499 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 48 of 51 PageID 500 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 49 of 51 PageID 501 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 50 of 51 PageID 502 Case 6:16-cv-01631-PGB-DCI Document 30-2 Filed 05/02/17 Page 51 of 51 PageID 503 ·1· · · · · · · · ·UNITED STATES DISTRICT COURT · · · · · · · · · · MIDDLE DISTRICT OF FLORIDA ·2· · · · · · · · · · · ·ORLANDO DIVISION ·3 · · ·AMBRE ADAMS,· · · ·Civil Action No. 6:16-cv-01631-PGB-DCI ·4 · · · · · · · · Plaintiff, ·5 · · ·vs. ·6 · · ·MONTEREY LAKE, LLC and ·7· ·GPR MCKINLEY MANAGER, LLC, ·8· · · · · · · Defendants. ·9· · · · · · · · · · · · · · · · · / 10 11· · · · · · · · DEPOSITION OF:· LAURA RIOLLANO 12 · · · · · · · · · · · MONDAY, MARCH 20, 2017 13· · · · · · · · · · 1:15 P.M. - 2:59 P.M. · · · · · · · · · · · · U.S. LEGAL SUPPORT 14· · · · · · · · · · 20 NORTH ORANGE AVENUE · · · · · · · · · · · · · · SUITE 1209 15· · · · · · · · · · ORLANDO, FLORIDA· 32801 16 17 18 19 20 21 22 23· ·Reported by:· CANDICE G. JOHNSON, RMR, FPR, · · · · · · · · · ·AND NOTARY PUBLIC 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 1 of 60 PageID 504 ·1· ·APPEARANCES ·2 ·3· ·On Behalf of the Plaintiff: ·4· · · · ·MORGAN & MORGAN, P.A. · · · · · ·20 North Orange Avenue, 4th Floor ·5· · · · ·Orlando, Florida· 32801 · · · · · ·(407) 420-1414 ·6· · · · ·edeming@forthepeople.com · · · · · ·BY:· ERIC W. DEMING, ESQUIRE ·7 ·8· ·On Behalf of the Defendants: ·9· · · · ·SWISTAK LEVINE, P.L. · · · · · ·455 NE 5th Avenue, Suite D-400 10· · · · ·Delray Beach, Florida· 33483 · · · · · ·(561) 361-1880 11· · · · ·swistak.j@swistaklaw.com · · · · · ·BY:· JAY L. SWISTAK, ESQUIRE 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 2 of 60 PageID 505 ·1· · · · · · · · · · · · I N D E X ·2 ·3· ·TESTIMONY OF LAURA RIOLLANO· · · · · · · · · · · ·Page ·4· ·DIRECT EXAMINATION BY MR. DEMING· · · · · · · ·4 ·5· ·CROSS EXAMINATION BY MR. SWISTAK· · · · · · · 42 ·6· ·REDIRECT EXAMINATION BY MR. DEMING· · · · · · 46 ·7· ·CERTIFICATE OF OATH· · · · · · · · · · · · · ·48 ·8· ·CERTIFICATE OF REPORTER· · · · · · · · · · · ·49 ·9· ·WITNESS NOTIFICATION LETTER· · · · · · · · · ·50 10· ·ERRATA SHEET· · · · · · · · · · · · · · · · · 51 11 12· · · · · · · · · · · E X H I B I T S 13· ·PLAINTIFF'S EXHIBITS 14· ·Exhibit A· · · · Monterey Lake Resident· · · ·12 · · · · · · · · · · · Handbook 15 · · ·Exhibit B· · · · 8/9/17 Genesis Family· · · · 14 16· · · · · · · · · · Practice Letter 17· ·Exhibit C· · · · Resident Disability· · · · · 15 · · · · · · · · · · · Certification Form 18 · · ·Exhibit D· · · · 7/22/16 Resident Medical· · ·27 19· · · · · · · · · · Release Form 20· ·Exhibit E· · · · 8/10/16 Resident Medical· · ·28 · · · · · · · · · · · Release Form 21 · · ·Exhibit F· · · · Resident Certification· · · ·28 22· · · · · · · · · · Disability Form 23· ·Exhibit G· · · · 8/18/16 Genesis Family· · · ·29 · · · · · · · · · · · Practice Letter 24 · · ·Exhibit H· · · · Monterey Lake Tenant File· · 47 25 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 3 of 60 PageID 506 ·1· · · · ·Deposition taken before Candice G. Johnson, RMR, ·2· ·FPR, and Notary Public in and for the State of Florida at ·3· ·Large in the above cause. ·4· · · · · · · · · · · · - - - - - - - ·5· · · · · · · THE COURT REPORTER:· Do you swear the ·6· · · · testimony you are about to give will be the truth, ·7· · · · the whole truth, and nothing but the truth? ·8· · · · · · · THE WITNESS:· I do. ·9· ·THEREUPON, 10· · · · · · · · · · · · LAURA RIOLLANO, 11· ·having been first duly sworn, was examined and testified 12· ·as follows: 13· · · · · · · · · · · DIRECT EXAMINATION 14· ·BY MR. DEMING: 15· · · · Q· · ·Good afternoon, ma'am.· My name is Eric 16· ·Deming.· I represent Ambre Adams.· And for the record, I 17· ·guess also so I can know, could you please give us your 18· ·name? 19· · · · A· · ·Laura Riollano. 20· · · · Q· · ·How do you spell your last name? 21· · · · A· · ·R-i-o-l-l-a-n-o. 22· · · · Q· · ·Okay.· And what did you bring with you today? 23· · · · A· · ·I have the tenant's file. 24· · · · Q· · ·And is that the only thing that you brought 25· ·with you today? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 4 of 60 PageID 507 ·1· · · · A· · ·Yes. ·2· · · · Q· · ·Is there any document or anything that exists ·3· ·with regard to Ambre Adams living at the apartment ·4· ·complex that is not in her file? ·5· · · · A· · ·No. ·6· · · · Q· · ·So all the documents relating to her staying ·7· ·there are in -- ·8· · · · A· · ·Correct. ·9· · · · Q· · ·-- her file?· Okay. 10· · · · · · · MR. DEMING:· And, Jay, I know we've made the 11· · · · request for representatives regarding the several 12· · · · different topics.· Are there particular topics that 13· · · · she'd be discussing or I can just ask her -- 14· · · · · · · MR. SWISTAK:· You can just ask her.· She's 15· · · · familiar with everything as far as Ms. Adams' 16· · · · tenancy and her application process. 17· · · · · · · MR. DEMING:· Okay. 18· · · · · · · MR. SWISTAK:· I think she'll have that 19· · · · information or that knowledge.· Erin will have 20· · · · policy issues, and Paril, the last one, Paril is 21· · · · the person who's going to be able to -- he's the 22· · · · one that took in the original application, probably 23· · · · showed her the apartment. 24· · · · · · · THE WITNESS:· Yes, assisted with the lease 25· · · · signing. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 5 of 60 PageID 508 ·1· · · · · · · MR. DEMING:· Okay.· I was doing that just so ·2· · · · I'm not asking her a bunch of stuff that she ·3· · · · wouldn't know about. ·4· · · · · · · MR. SWISTAK:· No, she's going to be your most ·5· · · · knowledgeable as far as this matter. ·6· ·BY MR. DEMING: ·7· · · · Q· · ·All right.· Where do you currently work? ·8· · · · A· · ·At Monterey Lake. ·9· · · · Q· · ·Is there a particular company that employs 10· ·you?· Do you know whether it would be Monterey Lake, LLC 11· ·or -- 12· · · · A· · ·No, McKinley, Inc. 13· · · · Q· · ·Okay.· And would GPR McKinley Manager, LLC 14· ·sound familiar? 15· · · · A· · ·Um-hmm, LLC. 16· · · · Q· · ·Is that the one you mean? 17· · · · A· · ·Um-hmm. 18· · · · Q· · ·Okay.· Do you know what the relationship is 19· ·between those two companies? 20· · · · A· · ·Well, there's just one company, McKinley. 21· · · · Q· · ·Okay. 22· · · · A· · ·And we are -- we manage and operate Monterey 23· ·Lake Apartments. 24· · · · Q· · ·Okay.· What do you do there at Monterey Lake? 25· · · · A· · ·I'm the property manager. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 6 of 60 PageID 509 ·1· · · · Q· · ·What does that job do? ·2· · · · A· · ·Oh, anything from overseeing the leasing, the ·3· ·sales, as well as maintenance staff.· So pretty much ·4· ·everything that has to do with making sure the apartments ·5· ·are ready and leases are signed and we follow protocol. ·6· · · · Q· · ·Is that the only complex that you're at? ·7· · · · A· · ·Yes. ·8· · · · Q· · ·And how many units are there at Monterey Lake? ·9· · · · A· · ·It's 503. 10· · · · Q· · ·And is it an apartment complex that rents out 11· ·units to tenants? 12· · · · A· · ·Correct. 13· · · · Q· · ·Okay.· Who makes the ultimate decision whether 14· ·someone is going to be approved on their application? 15· · · · A· · ·I do. 16· · · · Q· · ·Would you have been the person who would have 17· ·made the decision for Ambre Adams? 18· · · · A· · ·Yes. 19· · · · Q· · ·How long have you been the property manager? 20· · · · A· · ·At this property?· Since end of April of 2016. 21· · · · Q· · ·Who makes the ultimate decision with regard to 22· ·whether a pet assistance animal, service animal, or any 23· ·other animal is approved? 24· · · · A· · ·I do. 25· · · · Q· · ·Did you make that decision with Ms. Adams? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 7 of 60 PageID 510 ·1· · · · A· · ·Yes. ·2· · · · Q· · ·Are there any certain policies or procedures ·3· ·that you follow in making that determination? ·4· · · · A· · ·Yes. ·5· · · · Q· · ·And what are those? ·6· · · · A· · ·If the disability is not visible, we have to ·7· ·ask for additional information.· And we have to make sure ·8· ·that if it's a breed that is restricted, even though the ·9· ·visibility might be visible, we also have to ask for 10· ·additional information.· And we have them sign a Medical 11· ·Release Form so we can get it from their doctor. 12· · · · Q· · ·Are those policies written somewhere? 13· · · · A· · ·Yes. 14· · · · Q· · ·Are they something that you review on a 15· ·regular basis? 16· · · · A· · ·Yes. 17· · · · Q· · ·And when was the last time you looked at them? 18· · · · A· · ·Just this week. 19· · · · Q· · ·Was that in preparation of your deposition? 20· · · · A· · ·No, it's part of the Resident Handbook, so we 21· ·also explain that to residents. 22· · · · Q· · ·Have you followed the same animal policies 23· ·since you've started working at McKinley? 24· · · · A· · ·Yes. 25· · · · Q· · ·Have you had any hand in writing them or -- Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 8 of 60 PageID 511 ·1· · · · A· · ·No, I have not. ·2· · · · Q· · ·-- creating them? ·3· · · · · · · Okay.· Are you required to follow the ·4· ·policies? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·And what happens if a person has an animal ·7· ·that is not approved? ·8· · · · A· · ·We let them know that it's not approved at ·9· ·that time. 10· · · · Q· · ·And what happens if they don't -- if they 11· ·don't listen? 12· · · · A· · ·The animal cannot be on premises.· If the 13· ·animal is not approved and it is on premises, then we 14· ·send them a Seven-Day Notice to Cure, which is provided 15· ·by Jay's office, and they have seven days to make sure 16· ·the animal is off the premises or it's approved. 17· · · · Q· · ·What happens if the tenant doesn't abide by 18· ·the Notice to Cure and still has the animal on the 19· ·property after seven days? 20· · · · A· · ·Then we would about have to give the Seven-Day 21· ·Notice to Vacate and file eviction after that.· There's 22· ·also a $200 penalty for having an unapproved pet on 23· ·premises. 24· · · · Q· · ·Is that a one-time penalty or is that 25· ·something that can be charged multiple times? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 9 of 60 PageID 512 ·1· · · · A· · ·It can be charged multiple times. ·2· · · · Q· · ·Is there any maximum on it? ·3· · · · A· · ·No.· But we can file eviction.· What it states ·4· ·on the Seven-Day Notice to Cure is if they do that again ·5· ·or any other time during their lease, then we would just ·6· ·automatically do the Seven-Day Notice to Vacate and file ·7· ·eviction. ·8· · · · Q· · ·Can the animal be forcibly removed? ·9· · · · A· · ·Not to my knowledge. 10· · · · Q· · ·And do you have any of the policies with you 11· ·today or is it just the tenant file for Ms. Adams? 12· · · · A· · ·I have the tenant file. 13· · · · · · · MR. SWISTAK:· I have the rules in here. I 14· · · · think the support animal policy is page like 16 or 15· · · · 17. 16· · · · · · · MR. DEMING:· Okay. 17· · · · · · · MR. SWISTAK:· Maybe it's -- 18· · · · · · · THE WITNESS:· I think it's like two pages 19· · · · before that.· Yeah. 20· ·BY MR. DEMING: 21· · · · Q· · ·Okay.· And before we get into all the animal 22· ·stuff, was Ms. Adams approved for a unit in Monterey 23· ·Lake? 24· · · · A· · ·Yes, she was, with Jason. 25· · · · Q· · ·Have there been any complaints about her in Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 10 of 60 PageID 513 ·1· ·the community? ·2· · · · A· · ·No, the only thing is she had trash outside ·3· ·her door once.· I walked the premises, and I knocked on ·4· ·their door, and they took care of it. ·5· · · · Q· · ·And nothing after that? ·6· · · · A· · ·No. ·7· · · · Q· · ·Had there been any complaints about Ms. Adams' ·8· ·dog? ·9· · · · A· · ·No. 10· · · · Q· · ·Is Ms. Adams' dog, is it currently welcome at 11· ·Monterey Lake? 12· · · · A· · ·No. 13· · · · Q· · ·Why is it not welcome? 14· · · · A· · ·Because it's not an approved pet or service 15· ·animal. 16· · · · Q· · ·And if I refer to these policies or the 17· ·handbook that you gave me -- 18· · · · · · · MR. DEMING:· Would you want to just use the 19· · · · exhibit carrying forward for Erin's later on? 20· · · · · · · MR. SWISTAK:· Yes, that's perfect. 21· ·BY MR. DEMING: 22· · · · Q· · ·Okay.· Ma'am, could you please tell me what 23· ·document or handbook we're looking at here that counsel 24· ·provided? 25· · · · A· · ·This is the Resident Handbook. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 11 of 60 PageID 514 ·1· · · · Q· · ·Is that the current handbook that Monterey ·2· ·Lake uses? ·3· · · · A· · ·It changed a little, like the front page, but ·4· ·everything inside is pretty much the same. ·5· · · · Q· · ·All right.· The same with regard to animals? ·6· · · · A· · ·That is correct. ·7· · · · · · · MR. DEMING:· Okay.· I would like to mark the ·8· · · · handbook as Exhibit A. ·9· · · · · · · (Exhibit A was marked for identification.) 10· ·BY MR. DEMING: 11· · · · Q· · ·And if we look at page 15 of the handbook, is 12· ·that the current policy with regard to, I guess, 13· ·companion and service regulations? 14· · · · A· · ·Yes. 15· · · · Q· · ·And who does the handbook govern?· Is it just 16· ·the tenants or is it the tenants and management as well? 17· · · · A· · ·It's mostly the tenants because it's rules and 18· ·regulations of the property. 19· · · · Q· · ·Are there some other policies that would 20· ·regulate the how management would handle the companion 21· ·and service animal -- 22· · · · A· · ·No. 23· · · · Q· · ·-- request?· Everything is right there on page 24· ·15? 25· · · · A· · ·Yes.· I think it continues -- Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 12 of 60 PageID 515 ·1· · · · Q· · ·Okay.· Well, it starts on page 15, anyway. ·2· · · · A· · ·Yeah. ·3· · · · Q· · ·I'm looking at the second paragraph on page ·4· ·15.· Feel free to look and follow along.· Does it provide ·5· ·that a tenant may be asked for a letter from their doctor ·6· ·or therapist attesting that you are the individual in ·7· ·need of the companion or service animal and the requested ·8· ·accommodation/modification will meet your needs? ·9· · · · A· · ·Oh, but I don't know what you asked. 10· · · · Q· · ·Okay.· All right. 11· · · · A· · ·You said to follow along. 12· · · · Q· · ·I'll just ask it again. 13· · · · A· · ·Oh, okay.· I mean you missed the first part 14· ·where it says, if your disability is not obvious. 15· · · · Q· · ·Then is it your understanding that Ms. Adams 16· ·does not have an obvious disability? 17· · · · A· · ·Yes. 18· · · · Q· · ·Then would the policy be to ask for a letter 19· ·from her doctor? 20· · · · A· · ·Yes. 21· · · · Q· · ·Did Ms. Adams provide a letter from her 22· ·doctor? 23· · · · A· · ·Yes, she did. 24· · · · Q· · ·And do you have the letters with you? 25· · · · A· · ·I do. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 13 of 60 PageID 516 ·1· · · · Q· · ·What was the date of the first letter? ·2· · · · A· · ·It was August 9, 2016. ·3· · · · Q· · ·Did you find that letter to be insufficient? ·4· · · · A· · ·Yes. ·5· · · · Q· · ·And what was wrong with it? ·6· · · · A· · ·It came from a doctor which she did not ·7· ·provide the name to.· It didn't answer any of her ·8· ·questions that were sent in the Medical Release Form. ·9· · · · Q· · ·I'll pull another copy of that August 9 10· ·letter.· Whoops.· Getting all mixed up here.· There we 11· ·go.· Maybe we should mark this one, just so we don't have 12· ·to tear her file apart. 13· · · · · · · Does that look like the same letter? 14· · · · A· · ·Yes, it is. 15· · · · · · · MR. DEMING:· Okay.· Could we please mark this 16· · · · letter as Exhibit B? 17· · · · · · · (Exhibit B was marked for identification.) 18· ·BY MR. DEMING: 19· · · · Q· · ·Where would I find the questions that were 20· ·supposed to have been answered? 21· · · · · · · THE WITNESS:· They have a copy of this, right? 22· · · · · · · MR. SWISTAK:· It's going to be in the tenant 23· · · · file.· I can pull it up here. 24· · · · · · · Do you have the tenant file as one file or 25· · · · not, because I actually don't have it.· I do have a Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 14 of 60 PageID 517 ·1· · · · copy -- ·2· · · · · · · THE WITNESS:· It's a Resident Disability ·3· · · · Certification Form. ·4· · · · · · · MR. SWISTAK:· Here's a copy for Dr. Rosado, ·5· · · · during his depo, you can use that for now. ·6· · · · · · · MR. DEMING:· Is there one without the sticky? ·7· · · · · · · MR. SWISTAK:· I'm sure she has the original. ·8· · · · · · · MR. DEMING:· This actually has the sticky on ·9· · · · there, too. 10· ·BY MR. DEMING: 11· · · · Q· · ·All right.· We can attach this, too.· The 12· ·document that I'm holding, that is the questions and the 13· ·information that would have been required by a letter? 14· · · · A· · ·It's starting on the second page, the Resident 15· ·Disability Certification Form.· The first is just letting 16· ·them know that they allowed us to get that information. 17· · · · · · · MR. DEMING:· Okay.· Please mark these three 18· · · · pages as Exhibit C. 19· · · · · · · (Exhibit C was marked for identification.) 20· ·BY MR. DEMING: 21· · · · Q· · ·All right.· Let's see if we can find my copy 22· ·here.· And does Monterey Lake require that this specific 23· ·form be used by the tenant? 24· · · · A· · ·No. 25· · · · Q· · ·And was that ever communicated to Ms. Adams? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 15 of 60 PageID 518 ·1· · · · A· · ·I'm sorry? ·2· · · · Q· · ·Was Ms. Adams ever told that this form wasn't ·3· ·necessary? ·4· · · · A· · ·She was explained that they needed to fill out ·5· ·that information and provide why she needs her service ·6· ·animal.· If they would have provided a letter that ·7· ·informed us and provided the information that we needed, ·8· ·the doctor didn't have to fill out the form. ·9· · · · Q· · ·Is it Monterey Lake's policy that each and 10· ·every one of those questions must be -- must be answered 11· ·in order to approve the animal? 12· · · · A· · ·Yes. 13· · · · Q· · ·Could we look at number five on the Resident 14· ·Disability Certification Form?· Please correct me if I'm 15· ·inaccurate.· I'll just read it for the record's sake.· If 16· ·the resident is an individual with a disability, in your 17· ·professional opinion, is the requested accommodation 18· ·the -- in capitals -- only option available to the 19· ·resident to ameliorate the effects of the disability and 20· ·that will allow the resident to have the same opportunity 21· ·that a non-disabled individual has to use and enjoy the 22· ·leased premises or would another accommodation offer the 23· ·same benefit?· Why or why not?· Is that a question that 24· ·you would consider in determining whether to approve an 25· ·animal? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 16 of 60 PageID 519 ·1· · · · A· · ·Yes. ·2· · · · Q· · ·And how does that answer influence the ·3· ·decision? ·4· · · · A· · ·It would just be considered with everything ·5· ·else that is provided to us. ·6· · · · Q· · ·And how would it be considered?· What would ·7· ·the answer mean? ·8· · · · A· · ·I mean it would be considered if the person ·9· ·says it definitely needs a service animal and if this is 10· ·a breed that is not restricted, then we would consider 11· ·it.· And I would provide it to my regional manager as 12· ·well as to Jay, for them to consider with me. 13· · · · Q· · ·I mean it says in the last sentence, if 14· ·another accommodation would offer the same benefit.· How 15· ·would that be considered in whether you approve the 16· ·accommodation? 17· · · · A· · ·Well, if the person says I need a first floor, 18· ·then we would accommodate that if we have the 19· ·availability.· If the person says, I need to be closer to 20· ·a green area -- so there's different types of 21· ·accommodations that can happen based on their needs.· And 22· ·we will definitely try to accommodate it based on our 23· ·availability. 24· · · · Q· · ·But in terms of there being another 25· ·accommodation that would offer the same benefit -- Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 17 of 60 PageID 520 ·1· · · · A· · ·If the doctor says that she can have ·2· ·prescriptions instead of having the service animal, if ·3· ·it's a restricted breed, I would definitely connect with ·4· ·Jay and we'd consider this Disability Certification Form. ·5· · · · Q· · ·But with regard to your policies, is that -- ·6· ·if prescriptions would do the same thing, would that ·7· ·influence you to disapprove the accommodation? ·8· · · · A· · ·It might.· But if everything is provided that ·9· ·she needs her service animal, then we will allow it.· We 10· ·might have differing restrictions with regards to the 11· ·animal. 12· · · · Q· · ·And what would those restrictions be? 13· · · · A· · ·She must walk it on a leash.· If it's an 14· ·aggressive breed, she has to be always cautious of who's 15· ·around her.· The dog may be asked to have a muzzle on. 16· · · · Q· · ·Is it Monterey Lake's policy to also require 17· ·that a tenant provide the dates that they've treated and 18· ·met with their physician about their disability in the 19· ·last 12 months? 20· · · · A· · ·Yes, we like to know the dates because it has 21· ·to be within the last 12 months. 22· · · · Q· · ·Are the dates required? 23· · · · A· · ·Yes. 24· · · · Q· · ·Does Monterey Lake require that a doctor be 25· ·willing to testify in court in order to approve an Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 18 of 60 PageID 521 ·1· ·application for an accommodation? ·2· · · · A· · ·Yes, that is listed in the form. ·3· · · · Q· · ·And would Monterey Lake be willing to pay for ·4· ·that doctor to testify in court? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·And why does Monterey Lake require that the ·7· ·treatment have been provided within the last 12 months? ·8· · · · A· · ·If the disability is not visible, we want to ·9· ·make sure that the person is following ADA rules.· And we 10· ·want to make sure that we're approving it correct, a 11· ·service animal or a support animal. 12· · · · Q· · ·And what is it that makes the last 12 months 13· ·necessary? 14· · · · A· · ·Well, if a person has a disability, they have 15· ·to see a doctor, and 12 months is plenty of time to visit 16· ·your doctor. 17· · · · Q· · ·And what leads you to say that a person with a 18· ·disability has to see a doctor? 19· · · · A· · ·Based on my knowledge of people with a 20· ·disability, the doctor has to prescribe that they need a 21· ·service animal or a support animal. 22· · · · Q· · ·Has your understanding of that come from 23· ·anything outside of your attorney? 24· · · · A· · ·Yes. 25· · · · Q· · ·And where does that understanding come from? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 19 of 60 PageID 522 ·1· · · · A· · ·My business history.· I've worked for hotel ·2· ·companies and it's the same information, nothing has ·3· ·changed. ·4· · · · Q· · ·The hotel company, was that a regular hotel ·5· ·room rental or a timeshare or what was the -- ·6· · · · A· · ·I mean I've worked for multiple hotels, ·7· ·timeshares, theme parks, resorts. ·8· · · · Q· · ·Is it your understanding that hotels and ·9· ·resorts are governed by the same law as apartment 10· ·complexes? 11· · · · A· · ·That wasn't the question.· The question was, 12· ·where does your knowledge come from. 13· · · · Q· · ·Okay.· Well, it's my question now. 14· · · · A· · ·It's different. 15· · · · Q· · ·Okay. 16· · · · A· · ·In hotels, you can only ask two questions, 17· ·where in apartment communities you can ask more questions 18· ·because they're going to be living with you for a longer 19· ·period of time. 20· · · · Q· · ·Okay.· Well, specific to apartment complexes, 21· ·where does your knowledge for that come from? 22· · · · A· · ·It's the same knowledge.· I mean, of course, 23· ·I've talked to Jay about it, but it's the same as a 24· ·person with a disability would need to see a doctor.· You 25· ·cannot just prescribe yourself that you have a disability Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 20 of 60 PageID 523 ·1· ·and you need a service or a support animal. ·2· · · · Q· · ·And is that the policy of Monterey Lake that ·3· ·was applied to Ms. Adams? ·4· · · · A· · ·If the disability is not visible, we need to ·5· ·get additional information, and that's what we did in her ·6· ·case.· She didn't even bring the dog the day that she ·7· ·moved in, so I couldn't see that she needed the dog. ·8· · · · Q· · ·Was it required that she be prescribed the ·9· ·dog? 10· · · · A· · ·Well, sir, when she came in, Jason had 11· ·applied.· Jason is her boyfriend.· So Jason had applied a 12· ·couple weeks before the move-in.· He did not list her on 13· ·the application.· He did not list any pets on the 14· ·application either.· The day of move-in, the day that he 15· ·was supposed to sign the lease, she came.· And he said, 16· ·oh, she's moving in with me.· So, of course, we needed 17· ·her to fill out an application, and that is when she 18· ·stated that she had a dog.· And we told her it needs to 19· ·be added to the lease. 20· · · · · · · She -- at that point she did not have the dog 21· ·with her.· Then she claimed or stated that it was a 22· ·service animal and provided some information to my sales 23· ·associate.· It was not sufficient information because it 24· ·was a fake ID.· That's a red flag for us.· And that's 25· ·when I contacted Jay and let him know I have a person Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 21 of 60 PageID 524 ·1· ·that's -- and it was a Pit Bull, based on the ID that was ·2· ·given to us.· She listed on the application that it was a ·3· ·Lab mix.· The vet records say it's a Pit Bull mix, it ·4· ·does not say anything about a Lab.· So those are all red ·5· ·flags that we want to make sure are taken care of.· And ·6· ·that's why we requested that she provided us with her ·7· ·doctor's information, so that we could send the form to ·8· ·him.· She did not have a doctor's information. ·9· · · · Q· · ·Back to my question.· A doctor prescribing the 10· ·dog, before it can be an assistance animal, is that the 11· ·policy of Monterey Lake that was applied to Ms. Adams? 12· · · · A· · ·That the doctor prescribed the dog? 13· · · · Q· · ·Yes. 14· · · · A· · ·Yes.· That's why we sent her the Disability 15· ·Certification Form and they send it to a doctor. 16· · · · Q· · ·You mentioned a fake ID, what was fake about 17· ·it? 18· · · · A· · ·When you look up the company online -- when 19· ·you look at it, it doesn't seem like it's a correct ID. 20· ·When you look at the information online, it says not 21· ·affiliated with the ADA.· If you're a disabled person, 22· ·you would be affiliated with the ADA.· And it's just -- 23· ·we have seen this in the past and it's a fake ID.· It 24· ·doesn't have the information.· This was actually 25· ·registered two days after Jason had applied to have an Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 22 of 60 PageID 525 ·1· ·apartment with us. ·2· · · · Q· · ·What would be a real ID? ·3· · · · A· · ·The animal would have a badge.· I mean from my ·4· ·knowledge and from what I have seen in the past, it's a ·5· ·little bit more detailed than just this that was provided ·6· ·to us. ·7· · · · Q· · ·Is there anything in particular you would ·8· ·require of it? ·9· · · · A· · ·Of the ID? 10· · · · Q· · ·Yes. 11· · · · A· · ·No.· It's just this is a fake ID. 12· · · · Q· · ·Is there any ID that Monterey Lake requires? 13· · · · A· · ·No. 14· · · · Q· · ·Did you or anyone, to your knowledge, ask 15· ·Ms. Adams about the breed of her dog? 16· · · · A· · ·Yes. 17· · · · Q· · ·And who was that? 18· · · · A· · ·Myself and my sales associate, Paril. 19· · · · Q· · ·And what did she say? 20· · · · A· · ·She said it was a Lab mix. 21· · · · Q· · ·And then reviewing veterinary records 22· ·afterwards, you said it said a Pit mix? 23· · · · A· · ·Yeah, she provided the vet records. 24· · · · Q· · ·Did you or anyone have an opportunity to ask 25· ·her about that discrepancy? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 23 of 60 PageID 526 ·1· · · · A· · ·Yes.· I did. ·2· · · · Q· · ·And what did she say? ·3· · · · A· · ·He she said it was a Lab mixed with a Pit ·4· ·Bull. ·5· · · · Q· · ·And do you recall when that was? ·6· · · · A· · ·I do not know the exact date. ·7· · · · Q· · ·Did Monterey Lake require that Ms. Adams fill ·8· ·out any Resident Medical Release Forms? ·9· · · · A· · ·Yes, we required that she fill it out. 10· · · · Q· · ·I have -- I believe there are two different 11· ·ones. 12· · · · A· · ·Um-hmm. 13· · · · Q· · ·The first -- I'd love it if we could use yours 14· ·dated 7/22/16, because mine has a sticker over it. 15· · · · A· · ·Yes. 16· · · · Q· · ·And the first Medical Release Form, who was 17· ·the doctor that was listed? 18· · · · A· · ·Dr. Kendrick. 19· · · · Q· · ·Okay.· And is the document also signed and 20· ·dated by Ms. Adams? 21· · · · A· · ·Yes. 22· · · · Q· · ·And did she turned that in to -- 23· · · · A· · ·Yes, that was provided to her the day of lease 24· ·signing. 25· · · · Q· · ·Okay. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 24 of 60 PageID 527 ·1· · · · A· · ·And she didn't know her doctor's information. ·2· · · · Q· · ·Okay. ·3· · · · A· · ·She even wrote the sticky note that is ·4· ·attached to it that says, as soon as I get the address, I ·5· ·will present it. ·6· · · · Q· · ·Okay.· Did she ever do that? ·7· · · · A· · ·No, we got a letter from a different doctor. ·8· · · · Q· · ·Okay.· Is the Medical Release Form required? ·9· · · · A· · ·Is the Medical Release Form required?· Yes, in 10· ·her case. 11· · · · Q· · ·When wouldn't it be required? 12· · · · A· · ·If the dog was approved. 13· · · · Q· · ·Even if it was approved on-site or, I don't 14· ·know -- 15· · · · A· · ·If the disability was obvious and they say 16· ·it's a service animal, then it will be approved.· If the 17· ·disability is obvious but the breed is a restricted 18· ·breed, then we would also require the Resident Medical 19· ·Release Form. 20· · · · Q· · ·Okay. 21· · · · A· · ·In her case, the disability was not visible 22· ·and it is one of our not-approved breeds. 23· · · · Q· · ·So for Ms. Adams, the Medical Release Form 24· ·would have been required? 25· · · · A· · ·Yes. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 25 of 60 PageID 528 ·1· · · · Q· · ·Does the form also require that the ·2· ·information is limited to not older than 12 months? ·3· · · · A· · ·Yes. ·4· · · · Q· · ·Was it ever explained to her that older ·5· ·information would be considered? ·6· · · · A· · ·No. ·7· · · · · · · MR. DEMING:· Now, what would be the easiest ·8· · · · way to mark these copies?· Because I'd like to mark ·9· · · · that one, but tearing the file up right now might 10· · · · not be the -- 11· · · · · · · MR. SWISTAK:· Can we make copies here? 12· · · · · · · THE COURT REPORTER:· Yes, sir. 13· · · · · · · MR. SWISTAK:· You can make copies here.· Is 14· · · · that going to work for you? 15· · · · · · · MR. DEMING:· It would probably be the easiest. 16· · · · I can stop shuffling around with all this stuff. 17· · · · Maybe take a moment and copy that.· I'll want a 18· · · · copy of the whole thing. 19· · · · · · · (Deposition in brief recess.) 20· ·BY MR. DEMING: 21· · · · Q· · ·And I was just asking you about was it the 22· ·Medical Release Form that we wanted to attach, and it 23· ·should have a copy in here.· Maybe you can find it easier 24· ·than me. 25· · · · A· · ·Yeah, it would be over here.· That's one of Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 26 of 60 PageID 529 ·1· ·them.· And then there's the Dr. Kendrick one, which ·2· ·should be here.· Yes. ·3· · · · Q· · ·Okay.· The medical -- for the record, the ·4· ·Resident Medical Release Form that we were discussing ·5· ·earlier, that's the document that I'm holding now? ·6· · · · A· · ·Yes. ·7· · · · · · · MR. DEMING:· I'd like to attach that as ·8· · · · Exhibit D. ·9· · · · · · · (Exhibit D was marked for identification.) 10· ·BY MR. DEMING: 11· · · · Q· · ·And I'd imagine, because Dr. Kendrick's 12· ·information was not given, there was no Dr. Kendrick ever 13· ·contacted? 14· · · · A· · ·Correct. 15· · · · Q· · ·And did Ms. Adams provide a Medical Release 16· ·Form for another doctor? 17· · · · A· · ·Yes. 18· · · · Q· · ·Would that be Dr. Rosado? 19· · · · A· · ·Yes. 20· · · · Q· · ·And the document that we have in front of us, 21· ·it looks like it's dated 8/10/16, is that the Medical 22· ·Release Form that Ms. Adams turned in? 23· · · · A· · ·Yes. 24· · · · Q· · ·Was it turned in on August 10 of 2016? 25· · · · A· · ·Yes. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 27 of 60 PageID 530 ·1· · · · · · · MR. DEMING:· Could we please mark that as ·2· · · · Exhibit E? ·3· · · · · · · (Exhibit E was marked for identification.) ·4· ·BY MR. DEMING: ·5· · · · Q· · ·And then did Monterey Lake attempt to contact ·6· ·Dr. Rosado after that? ·7· · · · A· · ·Yes. ·8· · · · Q· · ·And was there a letter or a fax?· What was ·9· ·sent to him? 10· · · · A· · ·A letter was sent on August 11, with the 11· ·Medical Release Form, a copy of it, and the Resident 12· ·Disability Certification Form. 13· · · · Q· · ·Okay.· So if I'm looking at the copies we just 14· ·made, that would be these three forms here.· The one with 15· ·the sticky note says, sent to doctor on 8/11/16, and the 16· ·two-page Disability Certification Form. 17· · · · A· · ·Yes. 18· · · · Q· · ·And is that your signature on the -- 19· · · · A· · ·Yes. 20· · · · Q· · ·Is that your sticky note as well? 21· · · · A· · ·Yes. 22· · · · · · · MR. DEMING:· Okay.· Could you please mark that 23· · · · as Exhibit F? 24· · · · · · · (Exhibit F was marked for identification.) 25· ·BY MR. DEMING: Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 28 of 60 PageID 531 ·1· · · · Q· · ·Did Monterey Lake receive anything in response ·2· ·to that? ·3· · · · A· · ·Yes. ·4· · · · Q· · ·What was that? ·5· · · · A· · ·The letter sent from the doctor on August 18, ·6· ·2016.· I believe it's right here. ·7· · · · Q· · ·Here we go.· And is this the letter that we're ·8· ·talking about here? ·9· · · · A· · ·Yes. 10· · · · Q· · ·All right.· And was that received on 11· ·August 18, to your knowledge? 12· · · · A· · ·Yes. 13· · · · · · · MR. DEMING:· Will you please mark that as 14· · · · Exhibit G? 15· · · · · · · (Exhibit G was marked for identification.) 16· · · · · · · THE WITNESS:· I believe it was actually 17· · · · August 18.· I mean that's what it's dated.· It 18· · · · might have taken a couple of days.· I don't recall. 19· ·BY MR. DEMING: 20· · · · Q· · ·But very close to it -- 21· · · · A· · ·Yes. 22· · · · Q· · ·-- if not on that day?· And was that a letter 23· ·considered in determining whether Ms. Adams' 24· ·accommodation would be approved -- 25· · · · A· · ·Yes. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 29 of 60 PageID 532 ·1· · · · Q· · ·-- for her dog?· And what was that decision? ·2· · · · A· · ·That the dog was not approved. ·3· · · · Q· · ·And what was insufficient or wrong about the ·4· ·August 18 letter? ·5· · · · A· · ·It did not answer any of her questions.· And ·6· ·the doctor was asking for $100 to answer those questions. ·7· · · · Q· · ·Okay.· And did you have an opportunity to read ·8· ·the letter thoroughly when it came in? ·9· · · · A· · ·Yes. 10· · · · Q· · ·And what information was lacking from that 11· ·letter? 12· · · · A· · ·It just didn't provide when he has been 13· ·treating her.· I actually called their office to ask to 14· ·speak with him to see if he could clarify or provide us 15· ·additional information, and he said he could not provide 16· ·any more information.· He asked for money. 17· · · · Q· · ·Did you or anyone at Monterey Lake ever 18· ·provide or request from Ms. Adams any kind of HIPAA or a 19· ·privacy release? 20· · · · A· · ·Did we decline?· Can you repeat -- 21· · · · Q· · ·Was she ever provided -- presented with a 22· ·HIPAA Medical Release? 23· · · · A· · ·No, only this form. 24· · · · Q· · ·Okay.· Are you familiar with whether there are 25· ·any laws protecting health privacy that would require a Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 30 of 60 PageID 533 ·1· ·release of HIPAA or protected health information? ·2· · · · A· · ·No.· In our letter it states that we're not ·3· ·going to be asking for -- like it says on -- like we ·4· ·don't ask specific questions about her disability.· We ·5· ·just ask if she is disabled.· And, of course, the doctor ·6· ·has to answer if he prescribed or he recommended the ·7· ·animal for her wellbeing.· But we -- she signed off that ·8· ·we were authorized to get that information from her ·9· ·doctor.· When the doctor said he would charge us $100, I 10· ·told her that the doctor said he would charge us $100 and 11· ·asked her if she wanted to pay for that so that the forms 12· ·could be completed. 13· · · · Q· · ·Okay.· If we refer to the August 18, 2016 14· ·letter, Exhibit G, does that letter provide that 15· ·Ms. Adams is a patient of Dr. Rosado's? 16· · · · A· · ·Yes. 17· · · · Q· · ·Does it provide that she has disabilities 18· ·which substantially limit her life activities? 19· · · · A· · ·Yes. 20· · · · Q· · ·Does it state that her dog helps her with her 21· ·daily panic attacks and PTSD and improving the quality of 22· ·her life? 23· · · · A· · ·Yes. 24· · · · Q· · ·In considering the application and paperwork 25· ·from Dr. Rosado, does that not qualify Ms. Adams as Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 31 of 60 PageID 534 ·1· ·disabled? ·2· · · · A· · ·It does not qualify the service animal. ·3· · · · Q· · ·We'll go part by part, but with regard to ·4· ·Ms. Adams being disabled under the law, would this letter ·5· ·have provided enough information for that? ·6· · · · A· · ·It says she has disabilities. ·7· · · · Q· · ·Is that enough, I guess, to provide what ·8· ·you're asking for? ·9· · · · A· · ·No. 10· · · · Q· · ·And providing that she has daily panic attacks 11· ·and PTSD, is that enough? 12· · · · A· · ·No. 13· · · · Q· · ·What information would be needed? 14· · · · A· · ·We needed additional information as to how 15· ·long has she been treated and she's been under his care. 16· · · · Q· · ·Is there a policy or a cutoff as to, I guess, 17· ·how long she's been treated? 18· · · · A· · ·Well, I mean our information -- the letter she 19· ·filled out, the form says 12 months -- in the last 12 20· ·months.· She signed the -- 21· · · · Q· · ·In considering her information, do you not 22· ·take the statement, the above-named patient is a patient 23· ·of mine, to mean that she is currently under his care? 24· · · · A· · ·Yes.· However, the letter is not sufficient. 25· · · · Q· · ·Because it does not -- Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 32 of 60 PageID 535 ·1· · · · A· · ·It didn't answer all our questions. ·2· · · · Q· · ·If we go through these seven, which ones did ·3· ·it not answer? ·4· · · · A· · ·Number four, number five, number six, number ·5· ·seven. ·6· · · · Q· · ·In evaluating her application, do you consider ·7· ·a person with daily panic attacks and PTSD to have the ·8· ·same opportunity as a non-disabled individual to enjoy ·9· ·their apartment? 10· · · · A· · ·I'm sorry, what is your question? 11· · · · Q· · ·Sure, I'll be happy to ask it more clearly. 12· ·What more would you need to know with regard to how it 13· ·would allow Ms. Adams the same opportunity as a 14· ·non-disabled individual has to use and enjoy the leased 15· ·premises beyond helping her with her daily panic attacks 16· ·and PTSD? 17· · · · A· · ·I'm actually unsure of that one.· He is 18· ·explaining that she has those things daily.· He just 19· ·didn't list anything else. 20· · · · Q· · ·Would you consider a person with daily panic 21· ·attacks and PTSD to -- would you consider that to be 22· ·normal? 23· · · · A· · ·No. 24· · · · Q· · ·Number five? 25· · · · A· · ·Um-hmm. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 33 of 60 PageID 536 ·1· · · · Q· · ·Why would the doctor be required to certify ·2· ·that her dog is the only option available? ·3· · · · A· · ·Why would he be like required to answer that ·4· ·question? ·5· · · · Q· · ·Yes. ·6· · · · A· · ·For us to make sure that it's going to be an ·7· ·approved pet.· That's also a part of the breed ·8· ·restrictions, we want to make sure that that's the only ·9· ·way to assist this tenant. 10· · · · Q· · ·And if medication were an option for 11· ·Ms. Adams, would that be a reason to deny her 12· ·application? 13· · · · A· · ·If the dog seemed aggressive -- I've never 14· ·actually met the dog, but if the dog was aggressive, then 15· ·she might be declined or not approved.· That dog wouldn't 16· ·be approved if she had another form of taking care of 17· ·herself. 18· · · · Q· · ·And I'm just -- I'm not reaching into the 19· ·waters of the dog personally being aggressive.· In just 20· ·reviewing what's required of a dog that, otherwise, you 21· ·know, would not be aggressive, would the -- does Monterey 22· ·Lake require that her dog be the only option available to 23· ·help with PTSD or panic attacks? 24· · · · A· · ·We never required her.· Is that what you 25· ·asked? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 34 of 60 PageID 537 ·1· · · · Q· · ·Sure.· Well, I'm going through the numbers on ·2· ·here that I understand were not sufficiently answered. ·3· · · · A· · ·And it says, why or why not.· So we don't ·4· ·require him to say, yes, this is the only option. ·5· · · · Q· · ·So is the information in five required? ·6· · · · A· · ·We would like for him to answer, yes. ·7· · · · Q· · ·What if he said that a prescription would do ·8· ·the same thing as her dog? ·9· · · · A· · ·We would take that into consideration. 10· · · · Q· · ·Would that be a basis to deny the dog? 11· · · · A· · ·It might. 12· · · · Q· · ·Under what circumstances? 13· · · · A· · ·If the dog is aggressive. 14· · · · Q· · ·In Ms. Adams' case, we don't have any signs 15· ·that the dog was aggressive. 16· · · · A· · ·She never brought the dog in. 17· · · · Q· · ·But there's no information before us that says 18· ·it's aggressive, right? 19· · · · A· · ·No, I've never met the dog. 20· · · · Q· · ·All right.· So without that, what other basis 21· ·would that -- you know, would she be either approved or 22· ·denied on that information? 23· · · · A· · ·I'm unsure. 24· · · · Q· · ·Are you the person that would make that 25· ·decision? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 35 of 60 PageID 538 ·1· · · · A· · ·Yes, along with my attorney. ·2· · · · Q· · ·But, ultimately, you would make the decision, ·3· ·though, right? ·4· · · · A· · ·Correct. ·5· · · · Q· · ·For number six -- ·6· · · · A· · ·Um-hmm. ·7· · · · Q· · ·-- I believe we kind of touched on this ·8· ·earlier, but why is it important to know that on specific ·9· ·dates that a person has treated or met with the doctor as 10· ·opposed to generally being under their care? 11· · · · A· · ·We want to make sure that the dog or service 12· ·animal was recommended or prescribed in the last 12 13· ·months.· That it's something that is active, like a 14· ·current disability. 15· · · · Q· · ·And did Dr. Rosado state that she had a 16· ·current disability? 17· · · · A· · ·He stated that she suffers from daily -- as it 18· ·says, daily panic attacks.· But there's no information as 19· ·to dates he had seen her. 20· · · · Q· · ·And I guess it's still kind of the same 21· ·question, why are the specific dates necessary, other 22· ·than just stating that the patient is currently under the 23· ·doctor's care or that the person currently has a 24· ·disability? 25· · · · A· · ·The dates are important.· It's something that Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 36 of 60 PageID 539 ·1· ·we ask for and it's a standard when we're sending Medical ·2· ·Release Forms. ·3· · · · Q· · ·Now, are the Medical Release Forms that ·4· ·Ms. Adams had, is that the only release form that was ·5· ·used in her case? ·6· · · · A· · ·That's correct. ·7· · · · Q· · ·That we already had attached as exhibits? ·8· · · · A· · ·Yes. ·9· · · · Q· · ·And for number seven, why is it required that 10· ·a doctor would be willing to testify in court? 11· · · · A· · ·For example -- I mean, it could be many 12· ·reasons, but, for example, if the dog bites another 13· ·tenant, then the doctor would testify that he prescribed 14· ·that dog to the tenant, so it was a true disability.· Or 15· ·like today's example -- 16· · · · Q· · ·Okay.· And that's required in order to approve 17· ·the animal? 18· · · · A· · ·Yes, in her case. 19· · · · Q· · ·In what cases would it not be required? 20· · · · A· · ·If the disability was visible. 21· · · · · · · MR. DEMING:· I wrote on the exhibit.· I didn't 22· · · · mean to do that.· I can get a clean one if you 23· · · · prefer. 24· · · · · · · MR. SWISTAK:· No, that's all right. 25· ·BY MR. DEMING: Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 37 of 60 PageID 540 ·1· · · · Q· · ·And if I understand right, on the Resident ·2· ·Disability Certification Form, four, five, six, and seven ·3· ·are the only numbers for which there was not enough ·4· ·information? ·5· · · · A· · ·Yes. ·6· · · · Q· · ·All right.· Was Monterey Lake unwilling to pay ·7· ·the $100 to have the form filled out? ·8· · · · A· · ·Yeah, we did not pay that fee. ·9· · · · Q· · ·Did you offer? 10· · · · A· · ·No. 11· · · · Q· · ·Now, was Ms. Adams informed that, despite the 12· ·letters, that form was going to be necessary for her dog 13· ·to be approved? 14· · · · A· · ·Yes.· The information was not sufficient and 15· ·the doctor was charging $100. 16· · · · Q· · ·Was the lease by Ambre Adams and Jason 17· ·Albertson, was that countersigned by yourself? 18· · · · A· · ·Yes. 19· · · · Q· · ·Do you know why they're all countersigned, it 20· ·looks like on September 10, 2016? 21· · · · A· · ·Files can take a little bit to review or be 22· ·signed by me once the resident moves in. 23· · · · Q· · ·Is there anything in the written policies that 24· ·require the filling out of the -- what's it called -- the 25· ·Resident Disability Certification Form? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 38 of 60 PageID 541 ·1· · · · A· · ·No, it just means that we might need to ·2· ·require additional information.· I believe it's in the ·3· ·first paragraph. ·4· · · · Q· · ·I'm not trying to trick you. ·5· · · · A· · ·It says, if your disability is not obvious, ·6· ·you may be asked for a letter from your doctor or ·7· ·therapist attesting that you are the individual in need ·8· ·of the companion or service animal and that the requested ·9· ·accommodation/modification will meet your needs. 10· · · · Q· · ·I think we touched on this before.· Ms. Adams' 11· ·disability is not obvious, is that your -- 12· · · · A· · ·Correct. 13· · · · Q· · ·Okay.· And she may be asked for a letter from 14· ·her doctor or therapist attesting she is an individual in 15· ·need.· We'll go piece by piece.· Did Dr. Rosado provide a 16· ·letter or did it state that he was her doctor? 17· · · · A· · ·Yes. 18· · · · Q· · ·Did it state that she was the individual in 19· ·need of the companion or service animal? 20· · · · A· · ·Yes. 21· · · · Q· · ·Did he state that the requested accommodation 22· ·or modification will meet your needs?· "Your" being Ambre 23· ·Adams, of course. 24· · · · A· · ·Yes, it would help her. 25· · · · Q· · ·What would you consider to be private medical Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 39 of 60 PageID 542 ·1· ·information as opposed to not private? ·2· · · · A· · ·I mean, I guess, private -- just anything ·3· ·related to why she has PTSD or daily panic attacks, the ·4· ·reasoning behind her disability. ·5· · · · Q· · ·Would you consider that to be private? ·6· · · · A· · ·Why she has panic attacks?· Part of the ·7· ·information might be private.· I mean, if it's just like ·8· ·a trigger, when a person approaches her, then that might ·9· ·not be private.· But her history, medical history, that 10· ·is private. 11· · · · Q· · ·And are there any policies or training or 12· ·anything that you have on determining what's private 13· ·versus not private? 14· · · · A· · ·No. 15· · · · Q· · ·What do you use kind of as the barometer to 16· ·determine what's private? 17· · · · A· · ·What I mentioned. 18· · · · Q· · ·Would you not include the dates that you've 19· ·received treatment for your disability? 20· · · · A· · ·I don't think that it's private. 21· · · · Q· · ·And only certification that the requested 22· ·changes to accommodate a service animal are appropriate 23· ·to your situation is necessary.· I understand that the 24· ·August 18 letter, you did not find to be -- 25· · · · A· · ·Sufficient. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 40 of 60 PageID 543 ·1· · · · Q· · ·-- certification that the requested ·2· ·accommodation, I guess, was necessary. ·3· · · · A· · ·(Nods head.) ·4· · · · · · · MR. DEMING:· I think that would be just about ·5· · · · it.· I would like to make sure we get a copy of ·6· · · · everything else, but if we have good copies of it, ·7· · · · we don't need to tear her file apart. ·8· · · · · · · MR. SWISTAK:· What else do you need copies of? ·9· ·BY MR. DEMING: 10· · · · Q· · ·Just for purposes of attaching -- are you the 11· ·person that maintains the resident records? 12· · · · A· · ·All of us in the office do. 13· · · · Q· · ·Do you have knowledge of how they're kept? 14· · · · A· · ·The documents? 15· · · · Q· · ·Yeah. 16· · · · A· · ·Yeah, in a locked cabinet. 17· · · · Q· · ·Okay.· Are those things that are kept as the 18· ·applications come in or as events happen throughout 19· ·someone's tenancy? 20· · · · A· · ·Well, we update it if there's any type of 21· ·document that needs to be added. 22· · · · Q· · ·Is keeping a tenant file like that something 23· ·that Monterey Lake or McKinley does just in the normal 24· ·course of renting out apartments and running the 25· ·apartment complex? Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 41 of 60 PageID 544 ·1· · · · A· · ·Yes. ·2· · · · · · · MR. DEMING:· I'd like to, you know, attach ·3· · · · everything that's in the file.· If it's not -- I'm ·4· · · · fine with copies if it's easiest. ·5· · · · · · · MR. SWISTAK:· Sure. ·6· · · · · · · (Discussion off the record.) ·7· · · · · · · (Exhibit H was marked for identification.) ·8· · · · · · · · · · · CROSS EXAMINATION ·9· ·BY MR. SWISTAK: 10· · · · Q· · ·I'm going to take five minutes here.· Was 11· ·Ms. Adams approved as a tenant at Monterey Lake? 12· · · · A· · ·Yes. 13· · · · Q· · ·Did you grant her reasonable accommodation? 14· · · · A· · ·Yes. 15· · · · Q· · ·Did you grant the reasonable accommodation of 16· ·her request to -- 17· · · · A· · ·Oh, no. 18· · · · Q· · ·-- of her request to have a dog? 19· · · · · · · MR. DEMING:· We can go home. 20· ·BY MR. SWISTAK: 21· · · · Q· · ·Her request to keep a Pit Bull as a support 22· ·dog? 23· · · · A· · ·No. 24· · · · Q· · ·Did you grant that reasonable accommodation? 25· · · · A· · ·No. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 42 of 60 PageID 545 ·1· · · · Q· · ·Did you deny that reasonable accommodation? ·2· · · · A· · ·Yes. ·3· · · · Q· · ·If you were to receive additional documents ·4· ·that provided you the information that you were seeking, ·5· ·would you reconsider the reasonable accommodation? ·6· · · · A· · ·Yes. ·7· · · · Q· · ·Has the dog ever resided at Monterey Lake? ·8· · · · A· · ·I don't believe so. ·9· · · · Q· · ·And did you receive sufficient information 10· ·during your reasonable inquiry to grant or deny 11· ·Ms. Adams' reliable accommodation request? 12· · · · A· · ·No. 13· · · · Q· · ·At the time you received Dr. Rosado's letter 14· ·dated August 8, which is one of the exhibits you looked 15· ·at earlier, at that time on August -- or August 9, I 16· ·believe.· On August 9, did you believe Dr. Rosado was her 17· ·treating physician at that time? 18· · · · A· · ·It was the first time I heard his name.· She 19· ·had only mentioned Dr. Kendrick, so I didn't know who 20· ·Dr. Rosado was. 21· · · · Q· · ·Okay.· So when you gave her the medical 22· ·release on July 22, you probably expected to see a letter 23· ·from Dr. Kendrick? 24· · · · A· · ·Correct. 25· · · · Q· · ·So at that time you had no information that Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 43 of 60 PageID 546 ·1· ·Dr. Rosado was her treating doctor? ·2· · · · A· · ·Correct. ·3· · · · Q· · ·Did this confusion lead you to inquire ·4· ·further? ·5· · · · A· · ·Correct. ·6· · · · Q· · ·Did Ms. Adams provide any other documents in ·7· ·trying to get Monterey Lake to grant her reasonable ·8· ·accommodation request? ·9· · · · A· · ·She filled out a new Medical Release Form for 10· ·Dr. Rosado. 11· · · · Q· · ·And she also provided you the service animal 12· ·certificate and registration and ID card that she 13· ·purchased online? 14· · · · A· · ·Yes. 15· · · · Q· · ·And she informed you that that was evidence of 16· ·her need for a support animal? 17· · · · A· · ·Yes. 18· · · · Q· · ·If a health care provider or doctor provides 19· ·you a letter that provides you substantially all the 20· ·information that you're seeking, would that be 21· ·sufficient? 22· · · · A· · ·Yes. 23· · · · Q· · ·So it doesn't have to be the medical 24· ·certification that you provided to the doctor? 25· · · · A· · ·Correct. Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 44 of 60 PageID 547 ·1· · · · Q· · ·And how did you learn Ms. Adams was going to ·2· ·be living with Jason at Monterey Lake? ·3· · · · A· · ·She came the day of lease signing, the day he ·4· ·was moving on. ·5· · · · Q· · ·So she was on the property the day they were ·6· ·moving in? ·7· · · · A· · ·He came to the leasing office to sign his ·8· ·lease, as he had reserved an apartment on his own, and he ·9· ·stated that she was moving in with him.· That's the first 10· ·time we saw her. 11· · · · Q· · ·But she was at the property that day? 12· · · · A· · ·She was at the property that day, yes. 13· · · · Q· · ·Did she have her dog with her that day? 14· · · · A· · ·No, I've never seen the dog to this day. 15· · · · Q· · ·How was the Disability Certification Form sent 16· ·to Dr. Rosado? 17· · · · A· · ·It was sent by mail. 18· · · · Q· · ·U.S. First Class Mail? 19· · · · A· · ·Yes. 20· · · · Q· · ·Last question.· Would her medical records that 21· ·do not relate to her alleged disability and need for a 22· ·support animal be requested? 23· · · · A· · ·No. 24· · · · Q· · ·So the medical records -- her medical records 25· ·that are not related to her disability and need for a Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 45 of 60 PageID 548 ·1· ·support animal are private? ·2· · · · A· · ·Yes. ·3· · · · · · · MR. SWISTAK:· No further questions. ·4· · · · · · · · · · ·REDIRECT EXAMINATION ·5· ·BY MR. DEMING: ·6· · · · Q· · ·I do have just a little bit of follow-up, ·7· ·because I understand that an application would be ·8· ·considered to be approved if it were -- if the ·9· ·information were substantially there.· So I'd ask what 10· ·questions or information on the Resident Disability 11· ·Certification Form are material to the extent that they 12· ·would be, I guess, substantially complete, even if 13· ·they're not filled out?· Is everything on there required? 14· · · · A· · ·Some of the questions, like I mentioned -- 15· ·like for example, number four, like they can write -- or 16· ·number five -- why or why not.· Everything we -- we want 17· ·the document to be filled out completely.· And we do send 18· ·it to the doctor for him to fill out completely, he or 19· ·she, but if there are things left blank, that is 20· ·something that we would consider.· If he is providing us 21· ·with the treatment, like he's prescribed or recommended 22· ·the service or support animal, if he answers those 23· ·questions in a letter, he doesn't have to fill out that 24· ·document.· But if he provides us with sufficient 25· ·information for us to determine that it is a service or Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 46 of 60 PageID 549 ·1· ·support animal, we would approve that animal.· In her ·2· ·case, that did not happen. ·3· · · · Q· · ·So number -- I'm not sure if I understand what ·4· ·you said.· I don't know if I understand whether that ·5· ·makes five a requirement to be substantially complete. ·6· · · · A· · ·We want the form to be complete, so we do ·7· ·require that it is filled out. ·8· · · · Q· · ·Okay.· So in order to be substantially ·9· ·complete, would five have to be answered? 10· · · · A· · ·Yes. 11· · · · Q· · ·Is there any question or form -- or part of 12· ·the form that would not be required to be answered? 13· · · · A· · ·Not to my understanding. 14· · · · Q· · ·And you are the person that makes the 15· ·decisions? 16· · · · A· · ·Yes. 17· · · · · · · MR. DEMING:· I don't have any other questions. 18· · · · · · · THE COURT REPORTER:· Do you want her to read? 19· · · · · · · MR. SWISTAK:· Yes. 20· · · · · · · MR. DEMING:· We will order. 21· · · · · · · THE COURT REPORTER:· Do you need a copy? 22· · · · · · · MR. SWISTAK:· Yes. 23· · · · · · · (The deposition was concluded at 2:59 p.m.) 24· · · · · · · (Reading and signing of the deposition was not 25· · · · waived by the witness and all parties.) Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 47 of 60 PageID 550 ·1· · · · · · · · · · · CERTIFICATE OF OATH ·2· ·STATE OF FLORIDA ·3· ·COUNTY OF ORANGE ·4 ·5 ·6· · · · ·I, Candice G. Johnson, RMR, Registered Merit ·7· ·Reporter, FPR, Florida Professional Reporter, and Notary ·8· ·Public, State of Florida, certify that the witness, LAURA ·9· ·RIOLLANO, personally appeared before me on the 20th day 10· ·of March 2017, and was duly sworn. 11 12· · · · ·WITNESS my hand and official seal this 30th day of 13· ·March 2017. 14 15 16· · · · · · · · · ·_______________________ 17· · · · · · · · · ·Candice G. Johnson, RMR, FPR · · · · · · · · · · ·Notary Public - State of Florida 18· · · · · · · · · ·My Commission # FF 927393 · · · · · · · · · · ·My Commission Expires:· January 25, 2020 19 20 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 48 of 60 PageID 551 ·1· · · · · · · · · · CERTIFICATE OF REPORTER ·2· ·STATE OF FLORIDA ·3· ·COUNTY OF ORANGE ·4 ·5· · · · ·I, CANDICE G. JOHNSON, RMR, Registered Merit ·6· ·Reporter, FPR, Florida Professional Reporter, do hereby ·7· ·certify that I was authorized to and did stenographically ·8· ·report the deposition of LAURA RIOLLANO; pages 1 through ·9· ·47; that a review of the transcript was requested; and 10· ·that the transcript is a true record of my stenographic 11· ·notes. 12 13· · · · ·I further certify that I am not a relative, 14· ·employee, attorney, or counsel of any of the parties, nor 15· ·am I a relative or employee of any of the parties' 16· ·attorneys or counsel connected with the action, nor am I 17· ·financially interested in the action. 18 19· · · · ·DATED this 30th day of March 2017. 20 21 22 23· · · · · · · · · ·_________________________________ 24· · · · · · · · · ·Candice G. Johnson, RMR, FPR · · · · · · · · · · ·Registered Merit Reporter 25· · · · · · · · · ·Florida Professional Reporter Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 49 of 60 PageID 552 ·1· · · · · · · · · WITNESS NOTIFICATION LETTER ·2· ·March 30, 2017 ·3· ·LAURA RIOLLANO · · ·c/o· ·JAY L. SWISTAK, ESQUIRE ·4· · · · ·Swistak Levine, P.L. · · · · · ·455 NE 5th Avenue, Suite D-400 ·5· · · · ·Delray Beach, Florida· 33483 ·6· ·IN RE:· Ambre Adams vs. Monterey Lake, LLC, et al · · · · · · · Deposition taken on March 20, 2017 ·7· · · · · · U.S. Legal Support Job No. 1535008 ·8· ·Dear Mr. Swistak: ·9· ·The transcript of the above-referenced proceeding has · · ·been prepared and is being provided to your office for 10· ·review by the witness. 11· ·We respectfully request that the witness complete their · · ·review within 30 days and return the errata sheet to our 12· ·office. 13· ·Sincerely, 14 15· ·Candice G. Johnson, RMR, FPR · · ·U.S. Legal Support, Inc. 16· ·20 North Orange Avenue, #1209 · · ·Orlando, Florida· 32801 17· ·(407) 649-9193 18 · · ·cc:· Eric Deming, Esquire 19 20 21 22 23 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 50 of 60 PageID 553 ·1· · · · · · · · · · · · ·ERRATA SHEET ·2· ·DO NOT WRITE ON TRANSCRIPT - ENTER CHANGES HERE ·3· · · ·IN RE:· Ambre Adams vs. Monterey Lake, LLC, et al · · · · · · · · · DEPOSITION OF:· Laura Riollano ·4· · · · · · · · · ·TAKEN ON:· March 20, 2017 · · · · · · · ·U.S. LEGAL SUPPORT JOB NO. 1535008 ·5 · · ·PAGE· · LINE· · · · CHANGE· · ·REASON ·6 ·7· ·___________________________________________________ ·8· ·___________________________________________________ ·9· ·___________________________________________________ 10· ·___________________________________________________ 11· ·___________________________________________________ 12· ·___________________________________________________ 13· ·___________________________________________________ 14· ·___________________________________________________ 15· ·___________________________________________________ 16· ·___________________________________________________ 17· ·___________________________________________________ 18· ·___________________________________________________ 19· ·___________________________________________________ 20· ·___________________________________________________ 21· ·Under penalty of perjury, I declare that I have read the · · ·foregoing document and that the facts stated in it are 22· ·true. 23 · · ·DEPONENT SIGNATURE:· __________________· DATE:· _______ 24 25 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 51 of 60 PageID 554 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 52 of 60 PageID 555 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 53 of 60 PageID 556 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 54 of 60 PageID 557 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 55 of 60 PageID 558 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 56 of 60 PageID 559 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 57 of 60 PageID 560 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 58 of 60 PageID 561 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 59 of 60 PageID 562 Case 6:16-cv-01631-PGB-DCI Document 30-3 Filed 05/02/17 Page 60 of 60 PageID 563 Case 6:16-cv-01631-PGB-DCI Document 30-4 Filed 05/02/17 Page 1 of 3 PageID 564 Case 6:16-cv-01631-PGB-DCI Document 30-4 Filed 05/02/17 Page 2 of 3 PageID 565 Case 6:16-cv-01631-PGB-DCI Document 30-4 Filed 05/02/17 Page 3 of 3 PageID 566 Case 6:16-cv-01631-PGB-DCI Document 30-5 Filed 05/02/17 Page 1 of 1 PageID 567 Case 6:16-cv-01631-PGB-DCI Document 30-6 Filed 05/02/17 Page 1 of 3 PageID 568 Case 6:16-cv-01631-PGB-DCI Document 30-6 Filed 05/02/17 Page 2 of 3 PageID 569 Case 6:16-cv-01631-PGB-DCI Document 30-6 Filed 05/02/17 Page 3 of 3 PageID 570 Case 6:16-cv-01631-PGB-DCI Document 30-7 Filed 05/02/17 Page 1 of 1 PageID 571 3238728 UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA ORLANDO DIVISION AMBRE ADAMS, Plaintiff, vs. MONTEREY LAKE, LLC. and GPR MCKINLEY MANAGER, LLC, Defendant. CASE NO.: 6:16-cv-01631-PGB-DAB ___________________________________/ PLAINTIFF’S SUPPLEMENTAL RULE 26(A)(1)(A) INITIAL DISCLOSURES Plaintiff, AMBRE ADAMS, makes the following supplement to its Initial Disclosures, as required by Fed. R. Civ. P. Rule 26(a)(1)(A) and Rule 26(e): 1. The name and, if known, the address and telephone number of each individual likely to have discoverable information—along with the subjects of that information—that the disclosing party may use to support its claims or defenses, unless the use would be solely for impeachment. Dr. Travis Jenkins Plaintiff’s disability Ozark Guidance 2400 S. 48th Street Springdale, AR 72762-0000 (479) 750-2020 Dr. Jenkins was identified as “Dr. Jinx” in Plaintiff’s deposition. The identity and scope of Dr. Jenkins knowledge was previously unknown. Unknown Physician(s) Plaintiff’s disability Stewart-Marchman Act Behavioral Healthcare 1220 Willis Avenue Daytona Beach, FL 32114 Case 6:16-cv-01631-PGB-DCI Document 30-8 Filed 05/02/17 Page 1 of 2 PageID 572 (386) 236-3200 Treatment had not occurred at Stewart-Marchman Act Behavioral Healthcare at the time of initial disclosures or Plaintiff’s deposition. The identities of all medical professionals are not known at this time but will be provided to Defendant when possible. 2. A copy—or a description by category and location—of all documents, electronically stored information, and tangible things that the disclosing party has in its possession, custody, or control and may use to support its claims or defenses, unless the use would be solely for impeachment. Ozark Guidance Records are attached hereto. Stewart-Marchman Act Behavioral Healthcare Records I HEREBY CERTIFY that a true and correct copy of the foregoing has been served by email to: Jay L. Swistak, Swistak Levine, P.L.,, 455 NE 5th Avenue Suite D-400, Delray Beach, FL 33483,swistak.j@swistaklaw.com, service@swistaklaw.com,info@swistaklaw.com on this the 20th day of April, 2017. __/s/ Eric W. Deming_________ ERIC DEMING, ESQUIRE Florida Bar No. 43678 MORGAN & MORGAN, P.A. 20 N. Orange Avenue, 4th Floor Orlando, FL 32801 (407) 420-6921 – Phone (407) 245-3357– Fax Primary Email: EDeming@forthepeople.com Secondary Email: hsampson@forthepeople.com Attorneys for Plaintiff Case 6:16-cv-01631-PGB-DCI Document 30-8 Filed 05/02/17 Page 2 of 2 PageID 573 MORGAN & MORGAN ® ––– Attorneys At Law ––– 20 N. ORANGE AVENUE, 16TH FLOOR POST OFFICE BOX 4979 ORLANDO, FL 32802-4979 (407) 418-2089 FAX: (407) 245-3357 –––––––––––––––––––– www.forthepeople.com –––––––––––––––––––– April 20, 2017 VIA EMAIL SERVICE ONLY *3238728* Jay L. Swistak, Esquire Swistak Levine, P.L., 455 NE 5th Avenue Suite D-400 Delray Beach , FL 33483 Re: Adams, Ambre vs. Monterey Lake LLC and GPR Mckinley Manager LLC Our File No.: 3238728 Court Case No.: 6:16-cv-01631-PGB-DAB Dear Mr. Swistak: I am writing with regard to our supplemental Rule 26 disclosures. Dr. Travis Jenkins is the treating doctor Plaintiff referred to as “Dr. Jinx” in her deposition. We were only recently able to ascertain his identity in order to obtain any information from him, which we provided in our supplemental disclosure. Plaintiff has also very recently been treated at the Stewart-Marchman Act Behavioral Healthcare facility. The identity of her treaters there is yet unknown. We do not have records to provide at this time. If you wish to conduct discovery with regard to these medical providers, feel free to contact me to discuss same. Sincerely, /s/ Eric Deming EWD/hs Case 6:16-cv-01631-PGB-DCI Document 30-9 Filed 05/02/17 Page 1 of 1 PageID 574 Case 6:16-cv-01631-PGB-DCI Document 30-10 Filed 05/02/17 Page 1 of 4 PageID 575 Case 6:16-cv-01631-PGB-DCI Document 30-10 Filed 05/02/17 Page 2 of 4 PageID 576 Case 6:16-cv-01631-PGB-DCI Document 30-10 Filed 05/02/17 Page 3 of 4 PageID 577 Case 6:16-cv-01631-PGB-DCI Document 30-10 Filed 05/02/17 Page 4 of 4 PageID 578 Case 6:16-cv-01631-PGB-DCI Document 30-11 Filed 05/02/17 Page 1 of 2 PageID 579 Case 6:16-cv-01631-PGB-DCI Document 30-11 Filed 05/02/17 Page 2 of 2 PageID 580