N.J. Admin. Code § 14:10-6.2

Current through Register Vol. 56, No. 9, May 6, 2024

Section 14:10-6.2 - AOS rates for intrastate operator-assisted calls

(a) An alternate operator service provider may charge the following maximum rates:

1. For a local or non-local intrastate calling card call that does not require the intervention or use of a live operator (that is, an "0+" calling card call at a transient location), and is no longer than five minutes, the maximum rate shall be $ 2.75;

2. For a local or non-local intrastate call that requires a live operator (that is, an "0-" operator assisted call at a transient location), and is no longer than five minutes, the maximum rate shall be $ 4.25;

3. For a collect call that does not use a live operator, but uses a voice prompt, the rate shall be the same as for an operator assisted call under (a)2 above;

4. For a call described at (a)1-3 above, that is greater than five minutes, an additional per minute rate may be charged, in addition to the charges under (a)1-3 above. The per minute rate shall equal the applicable per minute rate in the AT&T tariff contained on its website; and

5. Notwithstanding (a)4 above, an AOS's rate for a call described in (a)1, 2, or 3 above shall be capped at $ 5.25 ($ 4.25 plus $ 1.00). The AOS shall not charge more than $ 5.25 without prior Board approval. A request for Board approval of a higher rate shall conform to the requirements for petitions at 14:1-5.12.

(b) Surcharges associated with non-pay telephones, which are not part of the actual telephone bill or imposed by an OSP, but are add-on charges imposed by hotels, motels, hospitals, universities, and/or other CPPTS providers, are not prohibited by this chapter. However, notice of any surcharge shall be displayed by the aggregator in accordance with 14:10-6.1(d).

(c) Operator service providers shall not bill for calls that are not completed.

(d) For the purpose of this subchapter, "rate" means the total charge to a caller for the completion of a call utilizing operator-assisted service, including all surcharges, premises-imposed fees and other charges, collected from the caller.

N.J. Admin. Code § 14:10-6.2

Recodified and Amended by 47 N.J.R. 489(a), effective 2/17/2015