N.J. Admin. Code § 13:45A-10.2

Current through Register Vol. 56, No. 11, June 3, 2024

Section 13:45A-10.2 - Required information

(a) Whenever a consumer purchases a home appliance, the home appliance dealer shall supply the consumer with a written copy of any information concerning:

1. Manufacturer's warranties, if any are still applicable;

2. Dealer's warranties, if any;

3. Dealer's service contract, if such is agreed upon, which shall include a clear statement of:

i. Any basic "diagnostic" charges or any additional set fee;

ii. The methods used to determine any additional charge including the charge for labor and parts;

iii. The legal name and business address of the seller, including the legal name and business address of the sales representative or agent who solicited or negotiated the contract for the seller; and

4. Whether the item being purchased is refurbished.

(b) Whenever a consumer requests service on a home appliance from a home appliance repairer, the home appliance repairer shall disclose before the consumer becomes committed to any expense:

1. Any diagnostic charges or other set fees; and

2. The methods used to determine the total charge including the charges for labor and parts.

(c) If the home appliance repairer is also the dealer from whom the appliance was purchased and there was a service contract covering the requested services, the provisions of (b) above shall not apply.

N.J. Admin. Code § 13:45A-10.2

Amended by R.1995 d.618, effective 12/4/1995.
See: 27 N.J.R. 3566(a), 27 N.J.R. 4899(b).
Amended by R.2000 d.460, effective 11/20/2000.
See: 32 N.J.R. 3282(a), 32 N.J.R. 4126(a).
In (a), inserted 3iii, and added 4.
Amended by R.2012 d.016, effective 1/17/2012.
See: 43 N.J.R. 1130(a), 44 N.J.R. 166(b).
In (a)4, deleted "reconditioned or" following "is".