Utah Admin. Code 432-700-15

Current through Bulletin No. 2024-21, November 1, 2024
Section R432-700-15 - Client Rights
(1) Written client's rights shall be established by the licensee and made available to the client, guardian, next of kin, sponsoring agency, representative payee, and the public.
(2) The licensee shall determine in policy how client's rights information is distributed.
(3) The licensee shall ensure that each client receiving care has the following rights:
(a) to be fully informed of these rights and rules governing client conduct, as evidenced by documentation in the clinical record;
(b) to be fully informed of services and related charges that the client or a private insurer may be responsible, and to be informed of changes in charges;
(c) to be fully informed of the client's health condition, unless medically contraindicated and documented in the clinical record;
(d) to be given the opportunity to participate in the planning of home health services, including referral to health care institutions or other agencies, and to refuse to participate in experimental research;
(e) to refuse treatment to the extent permitted by law and to be informed of the medical consequences if treatment is refused;
(f) to be assured confidential treatment of personal and medical records, and to approve or refuse their release to any individual outside the home health agency, except when transferring to another home health agency or health facility, or as required by law or third-party payment contract;
(g) to be treated with consideration, respect and full recognition of dignity and individuality, including privacy in treatment and in care for personal needs;
(h) to be assured the client, family members or other individuals providing care to the client will be taught about required services, so the client can develop or regain self-care skills and the family members or other individuals providing care to the client can understand and help the client;
(i) to be assured that personnel who provide care demonstrate competency through education and experience to carry out the services that they are responsible;
(j) to receive proper identification from the individual providing home health services; and
(k) to receive information concerning the procedures to follow to submit complaints about services being performed.

Utah Admin. Code R432-700-15

Amended by Utah State Bulletin Number 2022-05, effective 2/14/2022
Amended by Utah State Bulletin Number 2023-14, effective 7/6/2023