ACTION:
60-Day notice and request for comments.
SUMMARY:
The Small Business Administration (SBA) intends to request approval, from the Office of Management and Budget (OMB) for the collection of information described below. The Paperwork Reduction Act (PRA) requires federal agencies to publish a notice in the Federal Register concerning each proposed collection of information before submission to OMB, and to allow 60 days for public comment in response to the notice. This notice complies with that requirement.
DATES:
Submit comments on or before January 22, 2019.
ADDRESSES:
Send all comments to Cynthia Pitts, Director, Office of Disaster Assistance, Small Business Administration, 409 3rd Street, 6th Floor, Washington, DC 20416.
FOR FURTHER INFORMATION CONTACT:
Cynthia Pitts, Director, Office of Disaster Assistance, Cynthia.pitts@sba.gov 202-205-7570, or Curtis B. Rich, Management Analyst, 202-205-7030, curtis.rich@sba.gov.
SUPPLEMENTARY INFORMATION:
A team of Quality Assurance staff at the Disaster Assistance Center (DASC) will conduct a brief telephone survey of customers to determine their satisfaction with the services received from the (DASC) and the Field Operations Centers. The result will help the Agency to improve where necessary, the delivery of critical financial assistance to disaster victims.
Solicitation of Public Comments
SBA is requesting comments on (a) Whether the collection of information is necessary for the agency to properly perform its functions; (b) whether the burden estimates are accurate; (c) whether there are ways to minimize the burden, including through the use of automated techniques or other forms of information technology; and (d) whether there are ways to enhance the quality, utility, and clarity of the information.
Summary of Information Collection
Title: Disaster Assistance Customer Satisfaction Survey.
Description of Respondents: Disaster Customers satisfaction with service received.
Form Number: SBA Form 2313FOC, 2313CSC.
Total Estimated Annual Responses: 2,400.
Total Estimated Annual Hour Burden: 199.
Curtis Rich,
Management Analyst.
[FR Doc. 2018-25357 Filed 11-20-18; 8:45 am]
BILLING CODE 8025-01-P