Exhibit List PartyCal. Super. - 6th Dist.November 20, 202010 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 200V373836 Santa Clara - Civil Electronically Filed by Superior Court of CA, County of Santa Clara, on 9/24/2021 11:35 AM Erin E. Patterson, SBN 262285 Jason W. Tang, SBN 3 14337 Patrick J. Layman, SBN 59643 Thomas J. Sebourn, SBN 279272 Nicholas J. Babilis, SBN 291676 Carina M. Jordan, SBN 302099 Shane T. Wate, SBN 302738 SUTTELL & HAMMER, A.P.C. PO Box C-90006 Bellevue, WA 98009 Tel: (425) 455-8220/(888) 788-8355 Fax: (425) 453-3239 Case #20CV373836 Envelope: 7335294 Attorneys for: JPMorgan Chase Bank, N.A. S/h 747] 70. 001 SUPERIOR COURT OF CALIFORNIA, COUNTY OF SANTA CLARA LIMITED CIVIL CASE JPMorgan Chase Bank, N.A. NO. 20CV373836 Plaintiff, PLAINTIFF’S WITNESS AND VS. EVIDENCE LIST PART 2 ALEX PARK Date: 10/04/2021 Time: 08:46 am Defendant. Dept: 22 1. Plaintiff intends t0 call the following Witness: a. Mariana Echeverria-Licona, Senior Authorized Signing Officer for JPMC, 0r another authorized officer for JPMC. b. ALEX PARK, defendant(s) herein. 2. Documentation intended t0 be offered into evidence at time 0f trial is briefly described below: EXHIBIT A: Billing Statements EXHIBIT B: Cardmember Agreement EXHIBIT C: Change in Terms Plaintiff reserves the right t0 include additional materials at the time 0f trial as described above if not currently available t0 produce. A. Nakamoto Reviewed By: A. Nakamorto PLAINTIFF’S WITNESS AND EVIDENCE LIST - 1 SU'I‘I'ELL& HAMMER, A.P.C. PO Box C-90006, BELLEVUE, WA, 98009 888-788-8355/425-453-3239 FAX 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Dated thisZ3rd day 0f september ,2021. SUTTELL & HAMMER, A.P.C. cw- ( ) Erin E. Pafierson, SBN 262285 ( ) Jason W. Tang, SBN 314337 ( ) Patrick J. Layman, SBN 59643 ( ) Thomas J. Sebourn, SBN 279272 ( )Nicholas J. Babilis, SBN 291676 (X) Carina M. Jordan, SBN 302099 ( ) Shane T. Wate, SBN 302738 Attorneys for Plaintiff s/h 7471 70.001 PLAINTIFF’S WITNESS AND EVIDENCE LIST - 2 SU'I‘I'ELL& HAMMER, A.P.C. PO Box C-90006, BELLEVUE, WA, 98009 888-788-8355/425-453-3239 FAX PROOF OF SERVICE STATE OF WASHINGTON, COUNTY OF KING} SS. I am a resident 0f the United States and employed in the County 0f King, Washington; I am over the age 0f 18 years and not a party t0 the Within entitled action; my business address is PO BOX C-90006, Bellevue WA 98009. S t b 24 , 2021 . .On ep em e r , I served the foregomg document, descrlbed as PLAINTIFF’S WITNESS AND EVIDENCE LIST 0n the interested parties t0 said action by the following means: X (By Mail): By placing a true copy thereof, enclosed in a sealed envelope with postage thereon fully prepaid, for collection and mailing 0n that date following ordinary business practices, in the United States Mail at the offices 0f SUTTELL & HAMMER, addressed as shown below. I am readily familiar with this business's practice for collection and processing 0f correspondence for mailing with the U.S. Postal Service, and in the ordinary course ofbusiness correspondence would be deposited With the U.S. Postal Service the same day it was placed for collection and processing. (By Mail): By placing a true copy thereof, enclosed in a sealed envelope with postage thereon fully prepaid, in the United States Mail at Bellevue, Washington, addressed as shown below. (By Hand Delivery): By causing a true copy thereof, enclosed in a sealed envelope, to be delivered by hand t0 the addresses shown below. (By Personal Service): By personally delivering a true copy thereof, enclosed in a sealed envelope, to the addresses shown below. (By Overnight Delivery): By placing a true copy thereof, enclosed in a sealed envelope, With delivery charges prepaid, to be sent by , addressed as shown below. (By Facsimile Transmission): By transmitting a true copy thereofby facsimile transmission from facsimile number , t0 the interested parties t0 said action; the transmission was reported as complete and Without error, and a copy 0f the transmission report, Which was properly issued by the transmitting facsimile machine, is attached hereto and incorporated herein by reference. Said documents were transmitted to the interested parties as shown below at a.m./p.m. I declare under penalty 0f perjury under the laws of the State of California that the foregoing is true and correct. September 24, 2021 Executed 0n , at Bellevue, King County, Washington. [X] Legal Assistant [ ] Attorney I y ( ) Kristin Newton ( ) Sumer DeRosa ' v ( ) Algia Nono ( ) Patty Canapi ( ) Phillip E. Gendro ( )Victoria Wheeler ( )Austin Edwards ( ) Jacob Batts ( ) Christian Obando ( ) Jana Macklin ( ) Jasmine Lee ( ) KC Gidewall ( )Jyoti Cossette ( )Monica Brodhacker ( )Angr Awadh. ( )Cody Baker (X) Made-I ei ne Fri es ( ) Jennlfer Chav1ra ( )Angelo Tadrous ( ) Xenia Chiles ( ) Daniela Olvera-Sanchez ( ) Jacob Batts ( ) Camilo Gonzalez NAME AND ADDRESS OF EACH PERSON SERVED: ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 0112 | Credit cardsamigo" ‘ ““CHASEO P.O. BOX 15123 WILMINGTON DE Get updates on the go :aymBenlt Due. Date. 11l1 1/1 7 19850'5123 Log on to chase.com/alerts ew a ance' $3121 8'89 l MInImum Payment: $96.00 Accountnumber:- 3937 $ . Amount Enclosed- Make your check payable to: Chase Card Services ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 CHASEC Manage your account online: Customer Service: Mobile: Downloadthewww.chase.com/amazon ‘ 1'888'247'4080 Chase Mobile® app today ACCOUNT SUMMARY 7 PAYMENT INFORMATION i Account Number:- 3937 New Balance $321859 Previous Balance $3 354-73 Payment Due Date 11/1 1/17 Payment Credits $20000 Minimum Payment Due $96.00 PUFChaseS $0.00 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0 00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0 00 Minimum Payment Warning: If you make only the minimum payment ' each period, you will pay more in interest and it will take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged +$64. 1 6 New Balance $3,218.89 If you make no You will pay ofl the And you will end up Opening/Closing Date 09/15/1 7 - 10/14/17 additional charges using balance shown on paying an estimated _ . this card and each this statement in total of... Credit Access LIne $3,500 month you paym about.” Available Credit $281 Cash Access Line $700 Only the minimum 16 years $8,447 Available for Cash $281 payment Past Due Amount $0.00 $125 3 years _ $4514 Balance over the Credit Access Line $0.00 (sav'ngs=$3’933) If you would like information about credit counseling services, call 1 -866-797-2885. l POINTS SUMMARY I Previous points balance 8,374 "% Back rewards" are the rewards you earn under the + 3% Back on Amazon.com purchases o program. °/o Back rewards are tracked as points and + 2% Back at gas Stations o each $1 in % Back rewards earned is equal to 100 pts. + 2% Back at restaurants o You can redeem your points toward millions of items + 2% Back at drugstores o when you shop at Amazon.com or for cash back, gift + 10/ Back on a” other purchases o cards and travel at chase.com/amazonrewards. = Total points available for redemption 8,374 To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit Gard. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You can go to Chase.com to see whether you earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. I ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 10/1 1 Payment Thank You-Mobile -200.00 INTEREST CHARGED 10/13 PURCHASE INTEREST CHARGE 64.16 TOTAL INTEREST FOR THIS PERIOD $64.16 0113 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information ADOM YO“! A6800"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulm v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments b3: mail must comply with the instructions on this statement. Du not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as 01 that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we {eceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be cielayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, misseé payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bmeau, you may write to us at the Inquiries address shown on this statement. To Service and Manage Any onoui'Accounfls): When you give us your mobile phone number, we have your permission 10 contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technotogy for informational and account service calls, but not fortelemarkeflng or sales calls. lt may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may conzaci us anytimeto change these preferences. Nollce Aboul Elecironlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financia! institution. Call the Customer Service number on {his statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Paymenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full” or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stili owe any remaining balance}. We may retuse lo accept any such payment by returning i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: If year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your monthly billing statement once a year, whether or not you use your account. Your anaua! membership fee wiEE be added to your purchase balance and may incur interest. Theannual membership fee is non-refundable unless you notify us that you wish to close ynur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) applies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interesi charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U‘S‘ doitar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baianae no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresl on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycie. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion of a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do IfYou ThinkYou Find A Mistake 6n Yourstatemem Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as delinquent 0n that amount. o The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Purchases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to corfect the problemwith the merchant, you may have the right not to pay the remaining amount due on the pmchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles 0f your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM 0r with a check that actesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy 10 me disputed amount as discussed above. After we finish our investigation, we wili 13!! you our decision. At that point, if we think you owe an amount and you do not nay we may report you as definquent. MA0302201 7 0114 “-' - Manage your account online: Customer Service: Mobi|e; Down|oad {hewww.chase.com/amazon ‘ 1'888'247'4080 Chase Mobile® app today 2017 Totals Year-to-Date Total fees charged in 2017 $17.82 Total interest charged in 2017 $398.70 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES l Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 23.24% (v)(d) $3,359. 1 9 $64. 1 6 CASH ADVANCES Cash Advances 25.99% (v)(d) -0- -O- BALANCE TRANSFERS Balance Transfer 23.24% (v)(d) -0- -0- (v) = Variable Rate 30 Days in Billing Period (d) = Daily Balance Method (including new transactions) (a) = Average Daily Balance Method (including new transactions) Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. 01 15 ALEX PARK Page 2 of 2 Statement Date: 10/14/17 0116 | amazon | CredItCardsv7 ‘m CHASEO P.O. BOX 15123 WILMINGTON, DE 19850-5123 ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CHASE-P l ACCOUNT SUMMARY Get updates on the go Log on to chase.com/alerts Manage your account online: www.chase.com/amazon Payment Due Date: New Balance: Minimum Payment: 10/1 1/1 7 $3,354.73 $101.00 Account num ber:- 3937 Amount Enclosed Make your check payable to: Chase Card Services Customer Service: 1-888-247-4080 CARDMEMBER SERVICE PO BOX 9401 4 PALATINE |L 60094-4014 PAYMENT INFORMATION Mobile: Download the Chase Mobile. app today Account Number:- 3937 Previous Balance Payment, Credits Purchases Cash Advances Balance Transfers Fees Charged Interest Charged New Balance $3,387.05 -$200.oo +$9.44 $0.00 $0.00 $0.00 +$68.24 $3,354.73 Opening/Closing Date 08/15/17- 09/14/17 Credit Access Line $8,500 Available Credit $145 Cash Access Line $700 Available for Cash $145 Past Due Amount $0.00 Balance over the Credit Access Line $0.00 I POINTS SUMMARY Previous points balance + 3% Back on Amazon.com purchases + 2% Back at gas stations + 2% Back at restaurants + 2% Back at drugstores + 1% Back on all other purchases = Total points available for redemption New Balance Payment Due Date Minimum Payment Due Late Payment Warning: $3,354.73 10/1 1/17 $101.00 If we do not receive your minimum payment by the date listed above, you may have to pay a late fee of up to $37.00. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: If you make no additional charges using You will pay off the balance shown on And you will end up paying an estimated this card and each this statement in total of... month you pay... about... Only the minimum 16 years $8,845 payment $131 3 years $4,704 (Savings=$4, 1 41) If you would like information about credit counseling services, call 1-866-797-2885. 8,181 "% Back rewards" are the rewards you earn under the o program. % Back rewards are tracked as points and 25 each $1 in °/o Back rewards earned is equal to 100 pts. 159 You can redeem your points toward millions of items o when you shop at Amazon.com or for cash back, gift cards and travel at chase.com/amazonrewards. 8,374 To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit Gard. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You can go to Chase.com to see whether you earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. 1 ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 09/10 Payment Thank You-Mobile -200.00 PURCHASE 08/13 CHIPOTLE 2549 CUPERTINO CA 11.83 08/19 STAPLES 001 14785 CUPERTINO CA 6.54 08/22 CHIPOTLE 2549 CUPERTINO CA 11.83 08/22 KULA REVOLVING SUSHI BAR CUPERTINO CA 37.70 08/23 USPS PO 0519560123 CUPERTINO CA 1.12 08/26 CHEVRON 0379066 SUNNYVALE CA 12.55 01 1 7 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. To Service and Manage Any onourAccuunfls): When yea give us your mobile phone number, we have your permission 10 contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technotogy for informational and account service calls, hut not fortelemarketing or sales calls. lt may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contaci us anytimeto change these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as delinquent 0n that amount. o The charge in question may remain on your siatement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MA0302201 7 0118 | - Manage your account online: ' HASE www.chase.com/amazon‘ t Customer Service:x 1-888-247-4080 Mobile: Download theChase Mobile® app today I ACCOUNT ACTIVITY (CONTINUED) Date of Transaction Merchant Name or Transaction Description $ Amount 09/07 MOD PIZA COLEMAN LAND 29 SAN JOSE CA 13.41 09/06 AUNTIE ANNE'S SANTA CLARA CA 4.46 INTEREST CHARGED 09/14 PURCHASE INTEREST CHARGE 68.24 TOTAL INTEREST FOR THIS PERIOD $68.24 2017 Totals Year-to-Date I Total fees charged in 2017 $17.82 Total interest charged in 2017 $334.54 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 23.24% (v)(d) $3,457.36 $68.24 CASH ADVANCES Cash Advances 25.99% (v)(d) -0- -O- BALANCE TRANSFERS Balance Transfer 23.24% (v)(d) -0- -0- (v) = Variable Rate (d) = Daily Balance Method (including new transactions) (a) = Average Daily Balance Method (including new transactions) 31 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. ALEX PARK Page 2 of 2 0119 Statement Date: 09/14/17 0120 | Credit cardsamigo" ‘ ““CHASEO P.O. BOX 15123 WILMINGTON DE Get updates on the go :aymBenlt Due. Date. 09/1 1/1 7 19850'5123 Log on to chase.com/alerts ew a ance' $338105 l MInImum Payment: $1 00.00 Accountnumber:- 3937 $ . Amount Enclosed- Make your check payable to: Chase Card Services ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 CHASEC Manage your account online:www.chase.com/amazon Customer Service: Mobile: Download the‘ 1'888'247'4080 Chase Mobile. app today ACCOUNT SUMMARY 7 PAYMENT INFORMATION Account Number:- 3937 New Balance 353387-05 Previous Balance $3 31317 Payment Due Date 09/1 1/17 Payment, Credits $200.00 Minimum Payment Due $100.00 Purchases +$205.95 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0 00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0 00 Minimum Payment Warning: If you make only the minimum payment ' each period, you will pay more in interest and it will take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged +$66.92 New Balance $8,387.05 If you make no You will pay off the And you will end up Opening/Closing Date 07/15/17 - 08/14/17 additional charges using balance shown on paying an estimated _ . this card and each this statement in total of... Credit Access Llne $8,500 month you pay”- about.” Available Credit $1 12 Cash Access Line $700 Only the minimum 16 years $8,943 Available for Cash $1 12 payment Past Due Amount $0.00 $1 32 3 years _$4’749 Balance over the Credit Access Line $0.00 (sav'ngs=$4' 1 94) l POINTS SUMMARY Previous points balance + 3% Back on Amazon.com purchases + 2% Back at gas stations + 2% Back at restaurants + 2% Back at drugstores + 1% Back on all other purchases = Total points available for redemption If you would like information about credit counseling services, call 1-866-797-2885. J 7,795 "% Back rewards" are the rewards you earn under the o program. % Back rewards are tracked as points and 34 each $1 in °/o Back rewards earned is equal to 100 pts. 321 You can redeem your points toward millions of items o when you shop at Amazon.com or for cash back, gift 31 cards and travel at chase.com/amazonrewards. 8,181 To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit Gard. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You can go to Chase.com to see whether you earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. I ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 08/09 Payment Thank You-Mobile -200.00 PURCHASE 07/18 IGUANAS SOUTH SAN JOSE SAN JOSE CA 7.46 07/27 SQ *CREAM CUPERTINO Santa Clara CA 4.59 07/27 KULA REVOLVING SUSHI BAR CUPERTINO CA 53.33 07/31 SAFEWAY STORE 00027128 SAN RAMON CA 5.10 08/03 KULA REVOLVING SUSHI BAR CUPERTINO CA 43.88 08/03 SQ *CREAM CUPERTINO Santa Clara CA 6.89 08/03 STAPLES 00107193 SAN JOSE CA 8.85 0 1 21 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information ADOM YO“! A6800"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulm v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments b3: mail must comply with the instructions on this statement. Du not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as 01 that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we {eceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be cielayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, misseé payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bmeau, you may write to us at the Inquiries address shown on this statement. To Service and Manage Any onoui'Accounfls): When you give us your mobile phone number, we have your permission 10 contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technotogy for informational and account service calls, but not fortelemarkeflng or sales calls. lt may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may conzaci us anytimeto change these preferences. Nollce Aboul Elecironlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financia! institution. Call the Customer Service number on {his statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Paymenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full” or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stili owe any remaining balance}. We may retuse lo accept any such payment by returning i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: If year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your monthly billing statement once a year, whether or not you use your account. Your anaua! membership fee wiEE be added to your purchase balance and may incur interest. Theannual membership fee is non-refundable unless you notify us that you wish to close ynur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) applies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interesi charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U‘S‘ doitar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baianae no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresl on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycie. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion of a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do IfYou ThinkYou Find A Mistake 6n Yourstatemem Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as delinquent 0n that amount. o The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Purchases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to corfect the problemwith the merchant, you may have the right not to pay the remaining amount due on the pmchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles 0f your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM 0r with a check that actesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy 10 me disputed amount as discussed above. After we finish our investigation, we wili 13!! you our decision. At that point, if we think you owe an amount and you do not nay we may report you as definquent. MA0302201 7 0122 “-' - Manage your account online: Customer Service: Mobi|e; Down|oad {hewww-.chase.com/amazon ‘ 1'888'247'4080 Chase Mobile® app today I ACCOUNT ACTIVITY (CONTINUED) I Date of Transaction Merchant Name or Transaction Description $ Amount 08/06 CHIPOTLE 0211 CUPERTINO CA 8.99 08/09 KULA REVOLVING SUSHI BAR CUPERTINO CA 37.70 08/08 CHIPOTLE 2549 CUPERTINO CA 8.99 08/09 CHEVRON 0379066 SUNNYVALE CA 16.59 08/09 SQ *CREAM CUPERTINO Santa Clara CA 4.59 INTEREST CHARGED 08/14 PURCHASE INTEREST CHARGE 66.92 TOTAL INTEREST FOR THIS PERIOD $66.92 2017 Totals Year-to-Date Total fees charged in 2017 $17.82 Total interest charged in 2017 $266.30 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES l Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 23.24% (v)(d) $3,390.44 $66.92 CASH ADVANCES Cash Advances 25.99% (v)(d) -0- -O- BALANCE TRANSFERS Balance Transfer 23.24% (v)(d) -0- -0- (v) = Variable Rate 31 Days in Billing Period (d) = Daily Balance Method (including new transactions) (a) = Average Daily Balance Method (including new transactions) Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. O1 23 ALEX PARK Page 2 of 2 Statement Date: 08/14/17 0124 l amazon ‘ CreditCardsV7 “W CHASEO P.O. BOX 15123 WILMINGTON, DE 19850-5123 ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 Get updates on the go Log on to chase.com/alerts Payment Due Date: 08/1 1/17 New Balance: $3,31 3.17 Minimum Payment: $98.00 l Accountnumber:- 3937 $ . Amount Enclosed Make your check payable to: Chase Card Services CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 CHASEC ACCOUNT SUMMARY Manage your account online: www.chase.com/amazon Customer Service: Mobile: Download the ‘ 1'888'247'4080 Chase Mobile. app today Account Number:- 3937 Previous Balance Payment, Credits Purchases Cash Advances Balance Transfers Fees Charged Interest Charged New Balance $3,357.78 -$200.00 +$89.78 $0.00 $0.00 $0.00 +$65.61 $3,313.17 l PAYMENT INFORMATION New Balance $3,313.17 Payment Due Date 08/1 1/17 Minimum Payment Due $8.00 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a late fee of up to $37.00. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: Opening/Closing Date 06/15/17- 07/14/17 Credit Access Line $8,500 Available Credit $186 Cash Access Line $700 Available for Cash $186 Past Due Amount $0.00 Balance over the Credit Access Line $0.00 l POINTS SUMMARY Previous points balance + 3% Back on Amazon.com purchases + 2% Back at gas stations + 2% Back at restaurants + 2% Back at drugstores + 1% Back on all other purchases = Total points available for redemption If you make no You will pay off the And you will end up additional charges using balance shown on paying an estimated this card and each this statement in total of... month you pay... about... Only the minimum 16 years $8,723 payment $1 29 3 years $4,646 (Savings=$4,077) If you would like information about credit counseling services, call 1-866-797-2885. J 7,635 "% Back rewards" are the rewards you earn under the o program. % Back rewards are tracked as points and o each $1 in °/o Back rewards earned is equal to 100 pts. 14o You can redeem your points toward millions of items o when you shop at Amazon.com or for cash back, gift 20 cards and travel at chase.com/amazonrewards. 7,795 To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit Gard. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You can go to Chase.com to see whether you earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. 1 ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 07/11 Payment Thank You - Web -200.00 PURCHASE 06/14 CALIFORNIA PIZZA 156 SANTA CLARA CA 68.10 07/03 COCA COLA SAN JOSE CA SAN JOSE CA 1.75 07/10 TARGEF 00003244 SAN JOSE CA 19.93 INTEREST CHARGED 07/14 PURCHASE INTEREST CHARGE 65.61 TOTAL INTEREST FOR THIS PERIOD $65.61 O1 25 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information ADOM YO“! A6800"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulm v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments b3: mail must comply with the instructions on this statement. Du not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as 01 that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we {eceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be cielayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, misseé payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bmeau, you may write to us at the Inquiries address shown on this statement. To Service and Manage Any onoui'Accounfls): When you give us your mobile phone number, we have your permission 10 contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technotogy for informational and account service calls, but not fortelemarkeflng or sales calls. lt may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may conzaci us anytimeto change these preferences. Nollce Aboul Elecironlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financia! institution. Call the Customer Service number on {his statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Paymenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full” or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stili owe any remaining balance}. We may retuse lo accept any such payment by returning i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: If year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your monthly billing statement once a year, whether or not you use your account. Your anaua! membership fee wiEE be added to your purchase balance and may incur interest. Theannual membership fee is non-refundable unless you notify us that you wish to close ynur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) applies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interesi charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U‘S‘ doitar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baianae no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresl on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycie. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion of a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do IfYou ThinkYou Find A Mistake 6n Yourstatemem Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as delinquent 0n that amount. o The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Purchases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to corfect the problemwith the merchant, you may have the right not to pay the remaining amount due on the pmchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles 0f your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM 0r with a check that actesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy 10 me disputed amount as discussed above. After we finish our investigation, we wili 13!! you our decision. At that point, if we think you owe an amount and you do not nay we may report you as definquent. MA0302201 7 0126 “-' - Manage your account online: Customer Service: Mobi|e; Down|oad {hewww.chase.com/amazon ‘ 1'888'247'4080 Chase Mobile® app today 2017 Totals Year-to-Date Total fees charged in 2017 $17.82 Total interest charged in 2017 $199.38 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES l Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 23.24% (v)(d) $3,435.03 $65.61 CASH ADVANCES Cash Advances 25.99% (v)(d) -0- -O- BALANCE TRANSFERS Balance Transfer 23.24% (v)(d) -0- -0- (v) = Variable Rate 30 Days in Billing Period (d) = Daily Balance Method (including new transactions) (a) = Average Daily Balance Method (including new transactions) Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. O1 27 ALEX PARK Page 2 of 2 Statement Date: 07/14/17 0128 | Credit cardsamigo" ‘ ”CHASEO P.O. BOX 15123 WILMINGTON DE Get updates on the go :aymBenlt Due. Date. 07/1 1/1 7 19850'5123 Log on to chase.com/alerts ew a ance' $335178 l MInImum Payment: $99.00 Accountnumber:- 3937 $ . Amount Enclosed- Make your check payable to: Chase Card Services ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 CHASEC Manage your account online: Customer Service: Mobile: Downloadthewww.chase.com/amazon ‘ 1'888'247'4080 Chase Mobile® app today ACCOUNT SUMMARY PAYMENT INFORMATION 7 Account Number:- 3%7 NeW Balance $3,357.78 Previous Balance $1 714.67 Payment Due Date 07/1 1/17 Payment, Credits $1950.00 Minimum Payment Due $99.00 Purchases +$2,627_63 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0 00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0 00 Minimum Payment Warning: If you make only the minimum payment ' each period, you will pay more in interest and it will take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged +$65.48 New Balance $3,357.78 If you make no You will pay ofl the And you will end up Opening/Closing Date 05/15/1 7 - 06/14/17 additional charges using balance shown on paying an estimated _ . this card and each this statement in total of... Credit Access LIne $3,500 month you paym about.” Available Credit $1 42 Cash Access Line $700 Only the minimum 16 years $8,776 Available for Cash $1 42 payment Past Due Amount $0.00 $130 3 years _ $4592 Balance over the Credit Access Line $0.00 (sav'ngs=$4’084) If you would like information about credit counseling services, call 1 -866-797-2885. l POINTS SUMMARY I Previous points balance 4,571 "% Back rewards" are the rewards you earn under the + 3% Back on Amazon.com purchases o program. °/o Back rewards are tracked as points and + 2% Back at gas Stations 472 each $1 in % Back rewards earned is equal to 100 pts. + 2% Back at restaurants 398 You can redeem your points toward millions of items + 2% Back at drugstores o when you shop at Amazon.com or for cash back, gift + 10/ Back on a” other purchases 2 194 cards and travel at chase.com/amazonrewards. = Total points available for redemption 7,635 To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit Gard. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You can go to Chase.com to see whether you earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. I ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 05/ 1 5 Payment Thank You-Mobile -400.00 05/1 7 Payment Thank You-Mobile -200.00 05/22 Payment Thank You-Mobile -200.00 06/1 0 Payment Thank You-Mobile -250.00 PURCHASE 05/14 HOUSE OF PHO SAN JOSE CA 36.69 05/15 STATE OF CALIF DMV INT SC 800-7770133 CA 138.00 05/16 GEICO *AUTO MACON DC 1,989.42 05/18 CHEVRON 0090243 SANTA CLARA CA 24.02 01 29 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information ADOM YO“! A6800"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulm v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments b3: mail must comply with the instructions on this statement. Du not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as 01 that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we {eceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be cielayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, misseé payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bmeau, you may write to us at the Inquiries address shown on this statement. To Service and Manage Any onoui'Accounfls): When you give us your mobile phone number, we have your permission 10 contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technotogy for informational and account service calls, but not fortelemarkeflng or sales calls. lt may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may conzaci us anytimeto change these preferences. Nollce Aboul Elecironlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financia! institution. Call the Customer Service number on {his statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Paymenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full” or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stili owe any remaining balance}. We may retuse lo accept any such payment by returning i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: If year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your monthly billing statement once a year, whether or not you use your account. Your anaua! membership fee wiEE be added to your purchase balance and may incur interest. Theannual membership fee is non-refundable unless you notify us that you wish to close ynur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) applies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interesi charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U‘S‘ doitar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baianae no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresl on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycie. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion of a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do IfYou ThinkYou Find A Mistake 6n Yourstatemem Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as delinquent 0n that amount. o The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Purchases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to corfect the problemwith the merchant, you may have the right not to pay the remaining amount due on the pmchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles 0f your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM 0r with a check that actesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy 10 me disputed amount as discussed above. After we finish our investigation, we wili 13!! you our decision. At that point, if we think you owe an amount and you do not nay we may report you as definquent. MA0302201 7 0130 -' - Manage your account online:|' HASE‘ www-.chase.com/amazon Customer Service:1-888-247-4080 Mobile: Download theChase Mobile® app today [ACCOUNTACHVHY (CONHNUED) Date of Transaction Merchant Name or Transaction Description $ Amount 05/20 CHEVRON 0359586 SAN JOSE CA 20.51 05/19 CHEVRON 0373172 SAN BRUNO CA 23.88 05/21 CHEVRON 0374502 FREMONT CA 28.53 05/22 CHEVRON 0095700 CUPERTINO CA 17.79 05/21 CHIPOTLE 2549 CUPERTINO CA 11.28 05/23 CHEVRON 0375247 CAMPBELL CA 29.96 05/25 CHEVRON 0375247 CAMPBELL CA 22.23 05/27 CHEVRON 0090288 LOS ALTOS CA 28.06 05/26 CHEVRON 0379066 SUNNYVALE CA 21 .03 05/28 UNIQLO VALLEY FAIR #42 SANTA CLARA CA 45.84 05/28 IN N OUT BURGER 240 SAN JOSE CA 4.59 05/30 CHEVRON 0090288 LOS ALTOS CA 19.56 05/29 CALIFORNIA PIZZA 156 SANTA CLARA CA 53.88 05/31 STARBUCKS CARD RELOAD 800-782-7282 WA 10.00 06/01 TAICHI POT SANTA CLARA CA 53.95 06/01 ROUND1 - EASTRIDGE SHOPP SAN JOSE CA 20.00 06/05 CALIFORNIA PIZZA 156 SANTA CLARA CA 28.41 INTEREST CHARGED 06/14 PURCHASE INTEREST CHARGE 65.48 TOTAL INTEREST FOR THIS PERIOD $65.48 2017 Totals Year-to-Date Total fees charged in 2017 $17.82 Total interest charged in 2017 $133.77 Year-to-date totals do not reflect any fee or interest refunds you may have received. [INTERESTCHARGES Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.99% (v)(d) $3,353. 1 O $65.48 CASH ADVANCES Cash Advances 25.74% (v)(d) -0- -0- BALANCE TRANSFERS Balance Transfer 22.99% (v)(d) -0- -0- (v) = Variable Rate (d) = Daily Balance Method (including new transactions) (a) = Average Daily Balance Method (including new transactions) 31 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. ALEX PARK Page 2 of 2 0131 Statement Date: 06/14/17 0132 | amazon | CredItCardsv7 "°"‘ CHASE0 P.O. BOX 15123 WILMINGTON DE Get updates on the go :aymBenlt Due. Date. 06/1 1/1 7 198505123 Log on to chase.com/alerts ew a ance- $1 s71 4-67 ‘ MInImum Payment: $54.00 Account number:- 3937 $ Amount Enclosed- Make your Check payable 10. Chase Card SerVICeS ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 -' - Manage your account online: ' HASE‘ www.chase.com/amazon Customer Service: Mobile: Downloadthe‘ 1'333'247'4030 Chase Mobile® app today ACCOUNT SUMMARY PAYMENT INFORMATION Account Number:_ 3937 NeW Balance $1 ,714.67 Previous Balance $1 ,485.07 Payment Due Date 06/1 1/17 payment, Credits $89809 Minimum Payment Due $5400 Purchases +$1 ,090_45 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0.00 by the date listed above, you may have to pay a late fee of up to $37.00. Minimum Payment Warning: If you make only the minimum paymentBalance Transfers $0.00 . . . . . . each period, you wull pay more In Interest and It WIII take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged +$37.23 New Balance $1 ,714.67 If you make no You will pay off the And you will end up Opening/Closing Date 04/15/1 7 . 05/14/17 additional charges using balance shown on paying an estimated C d_ A L_ this card and each this statement in total of... re 't ccess me $3500 month you pay... about... Available Credit $1 ,785 O I th I I 11 $3 956 Cash Access Line $700 n y e mmlmum years ’ Available for Cash $700 payment Past Due Amount $0.00 $67 3 years _ $2396 Balance over the Credit Access Line $0.00 (sav'ngs=$1 '560) If you would like information about credit counseling services, call 1 -866-797-2885. 1 POINTS SUMMARY J Previous points balance 2,802 "% Back rewards" are the rewards you earn under the + 3% Back on Amazon_com purchases o program. % Back rewards are tracked as points and + 2% Back at gas stations 624 each $1 in % Back rewards earned is equal to 100 pts. + 2% Back at restaurants 783 You can redeem your points toward millions of items + 2% Back at drugstores o when you shop at Amazon.com or for cash back, gift + 2% Back at office supply Stores 145 cards and travel at chase.com/amazonrewards. + 1% Back on all other purchases 217 = Total points available for redemption 4,571 To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit Gard. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You can go to Chase.com to see whether you earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. I ACCOUNT ACTIVITY J Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 05/02 BEST BUY 00010454 MOUNTAIN VIEW CA -98.09 05/ 1 0 Payment Thank You-Mobile -500.00 05/ 1 2 Payment Thank You-Mobile -300.00 PURCHASES 04/14 CHEVRON 0373172 SAN BRUNO CA 19.86 04/17 CHEVRON 0373172 SAN BRUNO CA 24.49 04/18 KULA REVOLVING SUSHI BAR CUPERTINO CA 89.19 04/1 9 BestBuyCom799243002190 888-BESTBUY MN 98.09 01 33 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. To Service and Manage Any onourAccuunfls): When yea give us your mobile phone number, we have your permission 10 contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technotogy for informational and account service calls, hut not fortelemarketing or sales calls. lt may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contaci us anytimeto change these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as delinquent 0n that amount. o The charge in question may remain on your siatement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MA0302201 7 0134 ' CHASE I: Manage your account online:www.chase.com/amazon Cusiomer Service:1-888-247-4080 Mobile: Download theChase Mobile® app todayi [ACCOUNTACHVHY (CONHNUED) Date of Transaction Merchant Name or Transaction Description $ Amount 04/20 CHEVRON 0373172 SAN BRUNO CA 21 .07 04/20 OFFICE DEPOT #950 LOS GATOS CA 72.45 04/22 CHEVRON 0373172 SAN BRUNO CA 27.43 04/23 CHEVRON 0090835 SAN JOSE CA 24.22 04/24 IN N OUT BURGER 142 SAN JOSE CA 24.04 04/26 CHEVRON 0373172 SAN BRUNO CA 18.31 04/27 BestBuyCom799716001528 888-BESTBUY MN 119.89 04/28 KULA REVOLVING SUSHI BAR CUPERTINO CA 41.15 04/28 CHEVRON 0373172 SAN BRUNO CA 19.01 04/29 CHIPOTLE 0801 MOUNTAIN VIEW CA 11.28 04/29 MAGNUSSENS TOYOTA OF PALO PALO ALTO CA 65.39 04/30 CHEVRON 0373172 SAN BRUNO CA 25.26 04/29 SAFEWAY STORE00009977 SAN JOSE CA 6.60 05/01 CHEVRON 0373172 SAN BRUNO CA 17.29 05/02 CHEVRON 0096953 KETTLEMAN CIT CA 25.24 05/03 SUSHI ROKU PA PASADENA CA 125.49 05/05 CHEVRON 0095954 CUPERTINO CA 24.92 05/09 CHEVRON 0095954 CUPERTINO CA 19.10 05/08 POKE POKE FISH BAR LLC SANTA CLARA CA 13.00 05/11 CHEVRON 0373172 SAN BRUNO CA 21.25 05/09 KIENZO SUSHI SAN JOSE CA 62.83 05/13 CHEVRON 0095954 CUPERTINO CA 24.13 05/11 3653 EL POLLO LOCO SAN JOSE CA 15.49 05/11 CALTRAIN 1000 SAN FRAN SAN FRANCISCO CA 9.75 05/11 CALTRAIN 1024 SJ DIRIDON SAN JOSE CA 9.75 05/11 CALTRAIN 1024 SJ DIRIDON SAN JOSE CA 5.50 05/12 CHIPOTLE 0211 CUPERTINO CA 8.99 INTEREST CHARGED 05/14 PURCHASE INTEREST CHARGE 37.23 TOTAL INTEREST FOR THIS PERIOD $37.23 2017 Totals Year-to-Date I Total fees charged in 201 7 $1 7.82 Total interest charged in 2017 $68.29 Year-to-date totals do not reflect any fee or interest refunds you may have received. [ INTEREST CHARGES J Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.99% (v)(d) $1 ,970.34 $37.23 CASH ADVANCES Cash Advances 25.74% (v)(d) -0- -O- BALANCE TRANSFERS Balance Transfer 22.99% (v)(d) -0- -O- (v) = Variable Rate (d) = Daily Balance Method (including new transactions) (a) = Average Daily Balance Method (including new transactions) 30 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. ALEX PARK Page 2 of 2 0135 Statement Date: 05/14/17 0136 | amazon | CredItCardsv7 m" CHASEO P.O. BOX 15123 WILMINGTON DE Get updates on the go :aymBenlt Due. Date. 05/1 1/1 7 19850'5123 Log on to chase.com/alerts ew a ance' $1 ’485'07 ‘ MInImum Payment: $39.00 Account number:- 3937 $ Amount Enclosed- Make your check payable to‘ Chase Card Services ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 -' - Manage your account online: ' HASE‘ www.chase.com/amazon Customer Service: Mobile: Downloadthe‘ 1'333'247'4030 Chase Mobile® app today ACCOUNT SUMMARY PAYMENT INFORMATION Account Number:-3937 New Balance $1 ,485,o7 Previous Balance $934.95 Payment Due Date 05/1 1/17 payment, Credits $21782 Minimum Payment Due $3900 Purchases +$742.85 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0.00 by the date listed above, you may have to pay a late fee of up to $37.00. Minimum Payment Warning: If you make only the minimum paymentBalance Transfers $0.00 . . . . . . each period, you wull pay more In Interest and It WIII take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged +$25.08 New Balance $1 ,485.07 If you make no You will pay off the And you will end up Opening/Closing Date 03/15/1 7 . 04/14/17 additional charges using balance shown on paying an estimated C d_ A L_ this card and each this statement in total of... re 't ccess me $3500 month you pay... about... Available Credit $2,014 O I th I I 9 $3 295 Cash Access Line $700 n y e mmlmum years ’ Available for Cash $700 payment Past Due Amount $0.00 $58 3 years _ $2075 Balance over the Credit Access Line $0.00 (sav'ngs=$1 '220) If you would like information about credit counseling services, call 1 -866-797-2885. 1 POINTS SUMMARY J Previous points balance 1,579 "% Back rewards" are the rewards you earn under the + 3% Back on AmaZOn.com purchases o program. % Back rewards are tracked as points and + 2% Back at gas stations 705 each $1 in % Back rewards earned is equal to 100 pts. + 2% Back at restaurants 250 You can redeem your points toward millions of items + 2% Back at drugstores o when you shop at Amazon.com or for cash back, gift o . cards and travel at chase.com/amazonrewards.+ 2 /o Back at office supply stores 2 + 1% Back on all other purchases 266 = Total points available for redemption 2,802 To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit Gard. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You can go to Chase.com to see whether you earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. I ACCOUNT ACTIVITY J Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 03/15 Payment Thank You - Web -17.82 04/10 Payment Thank You-Mobile -200.00 PURCHASES 05/14 POKE POKE FISH BAR LLC SANTA CLARA CA 16.26 05/13 EXXONMOBIL 99002180 SAN JOSE CA 13.29 05/17 3589 EL POLLO LOCO SAN JOSE CA 5.44 05/16 STAPLES 001 13795 MENLO PARK CA .51 05/16 TARGEI' 00003236 CUPERTINO CA 7.55 01 37 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. To Service and Manage Any onourAccuunfls): When yea give us your mobile phone number, we have your permission 10 contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technotogy for informational and account service calls, hut not fortelemarketing or sales calls. lt may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contaci us anytimeto change these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as delinquent 0n that amount. o The charge in question may remain on your siatement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MA0302201 7 0138 ' CHASE I: Manage your account online:www.chase.com/amazon Cusiomer Service:1-888-247-4080 Mobile: Download theChase Mobile® app todayi [ACCOUNTACHVHY (CONHNUED) Date of Transaction Merchant Name or Transaction Description $ Amount 03/17 CHEVRON 0090699 MOUNTAIN VIEW CA 18.31 03/18 3515 EL POLLO LOCO SUNNYVALE CA 3.26 03/18 CHEVRON 0373172 SAN BRUNO CA 27.23 03/16 POKE POKE FISH BAR LLC SANTA CLARA CA 11.91 03/18 3515 EL POLLO LOCO SUNNYVALE CA 10.85 03/19 CHEVRON 0090835 SAN JOSE CA 21 .32 03/22 CHEVRON 0094512 REDWOOD CITY CA 15.22 03/23 CHEVRON 0095954 CUPERTINO CA 20.64 03/24 POKE POKE FISH BAR LLC SANTA CLARA CA 11.91 03/25 CHEVRON 0873172 SAN BRUNO CA 21 .39 03/25 USPS PO 0568630008 SAN JOSE CA 3.84 03/23 PEPBOYS STORE 840 SUNNYVALE CA 17.00 03/24 CHEVRON 0090288 LOS ALTOS CA 18.83 03/27 CHEVRON 0373172 SAN BRUNO CA 17.52 03/28 CHEVRON 0873172 SAN BRUNO CA 12.68 03/30 CHEVRON 0090835 SAN JOSE CA 25.93 04/01 CHEVRON 0873172 SAN BRUNO CA 15.68 04/01 FHDA FOOTHILL REGISTRATIO LOS ALTOS H|L CA 205.00 04/02 CHEVRON 0373172 SAN BRUNO CA 10.86 04/03 CHEVRON 0373172 SAN BRUNO CA 15.16 04/01 EXXONMOBIL 99002180 SAN JOSE CA 16.19 04/06 CHEVRON 0373172 SAN BRUNO CA 21 .59 04/07 CHEVRON 0373172 SAN BRUNO CA 19.22 04/08 CHEVRON 0373172 SAN BRUNO CA 24.45 04/09 GYU-KAKU RESTAURAN CUPERTINO CA 51 .26 04/10 CHEVRON 0373172 SAN BRUNO CA 16.89 04/12 GOOGLE *Staples g.co/payhelp# CA 9.02 04/12 SMARTNFINAL4481 1004488 SANTA CLARA CA 22.88 04/12 POKE POKE FISH BAR LLC SANTA CLARA CA 13.77 INTEREST CHARGED 04/14 PURCHASE INTEREST CHARGE 25.08 TOTAL INTEREST FOR THIS PERIOD $25.08 2017 Totals Year-to-Date I Total fees charged in 201 7 $1 7.82 Total interest charged in 2017 $31 .06 Year-to-date totals do not reflect any fee or interest refunds you may have received. [ INTEREST CHARGES J Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.99% (v)(d) $1 ,284.22 $25.08 CASH ADVANCES Cash Advances 25.74% (v)(d) -0- -O- BALANCE TRANSFERS Balance Transfer 22.99% (v)(d) -0- -O- (v) = Variable Rate (d) = Daily Balance Method (including new transactions) (a) = Average Daily Balance Method (including new transactions) 31 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. ALEX PARK Page 2 of 2 0139 Statement Date: 04/14/17 0140 Credit Cards ' amazon I MCHASEO P.O. BOX 15123 WILMINGTON, DE The Past Due amount of $1 7.82 is19850-5123 _ _ Included m your Minimum Payment.- ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 Payment Due Date: 04/11/17 New Balance: $934.95 ‘ Minimum Payment: $50.82 Account number:- 3937 $ Amount Enclosed Make your check payable to: Chase Card Services CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 CHASE-P l JCCOUNT SUMMARY Manage your account online: www.chase.com/amazon Customer Service: 1-888-247-4080 Mobile: Download the Chase Mobile. app todayI Account Number:- 3937 Previous Balance $17.82 Payment, Credits $0.00 Purchases +$893.33 Cash Advances $0.00 Balance Transfers $0.00 Fees Charged +$1 7.82 Interest Charged +$5.98 New Balance $934.95 Opening/Closing Date 02/15/17 - 03/14/17 Credit Access Line $3,500 Available Credit $0 Cash Access Line $700 Available for Cash $0 Past Due Amount $17.82 Balance over the Credit Access Line $0.00 I POINTS SUMMARY Previous points balance + 3% Back on Amazon.com purchases + 2% Back at gas stations + 2% Back at restaurants + 2% Back at drugstores + 2% Back at office supply stores + 1% Back on all other purchases = Total points available for redemption PAYMENT INFORMATION New Balance $934.95 Payment Due Date 04/1 1/17 Minimum Payment Due $50.82 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a late fee of up to $37.00. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: If you make no additional charges using You wi|| pay off the balance shown on And you wi|| end up paying an estimated this card and each this statement in total of... month you pay... about... Only the minimum 5 years $1 ,592 payment If you would like information about credit counseling services, call 1-866-797-2885. 223 "% Back rewards" are the rewards you earn under the o program. % Back rewards are tracked as points and 27o each $1 in °/o Back rewards earned is equal to 100 pts. 635 You can redeem your points toward millions of items 0 when you shop at Amazon.com or for cash back, gift 1 8 cards and travel at chase.com/amazonrewards. 433 1 ,579 To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit Gard. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You can go to Chase.com to see whether you earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. I ACCOUNT ACTIVJTY J Date of Transaction Merchant Name or Transaction Description $ Amount PURCHASES 02/21 HOUSE OF PHO SAN JOSE CA 39.99 0226 CMNH DANCE MARATHON 801-214-7400 UT 20.00 03/01 HOUSE OF PHO SAN JOSE CA 15.77 02/27 STAPLES 00107193 SAN JOSE CA 8.67 0227 SHELL OIL 57444591408 CAMPBELL CA 15.64 02/28 76 - UNITED PACIFIC 5698 SANTA BARBARA CA 22.63 03/01 COLLEGE TRANSCRIPT 847-716-3000 |L 8.25 02/28 EXXONMOBIL 96836655 KEFTLEMAN CIT CA 10.00 03/01 KULA REVOLVING SUSHI BAR CUPERTINO CA 52.00 0228 EXXONMOBIL 99002180 SAN JOSE CA 10.23 01 41 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about ail year Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may inciude contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to cha nge these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as definquent 0n that amount. - The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MM 124201 5 0142 l - Manage your account online: Cusiomer Service: MobiIe: Download the ' HASE www.chase.com/amazon ‘ 1'888'247'4080 Chase Mobile® app today‘ l ACCOUNT ACTIVITY (CONTINUED) Date of Transaction Merchant Name or Transaction Description $ Amount 02/28 EXXONMOBIL 99006892 SAN JOSE CA 14.03 03/01 CAL STATE EAST BAY HAYWARD CA 2.00 03/01 FHDA FOOTHILL REGISTRATIO LOS ALTOS H|L CA 14.00 03/02 PHO HOA NOODLE SOUP - SANTA CLARA CA 15.86 03/03 PG&E/EZ-PAY 800-743-5000 CA 199.99 03/04 HOUSE OF PHO SAN JOSE CA 18.77 03/01 FOOTHILL DAILY PARKING ME LOS ALTOS HIL CA 3.00 03/03 EXXONMOBIL 99006892 SAN JOSE CA 16.65 03/04 KYO-PO DELI LLC SANTA CLARA CA 30.59 03/05 EXXONMOBIL 99002180 SAN JOSE CA 11.19 03/07 PACIFIC DINING-FOOTHIL LOS ALTOS CA 5.25 03/06 FOOTHILL-DEANZA PKNG 847-716-3000 CA 29.90 03/07 PHO HOA NOODLE SOUP - SANTA CLARA CA 14.86 03/07 KOREAN CHARCOAL SPRING BB SANTA CLARA CA 50.00 03/09 KULA REVOLVING SUSHI BAR CUPERTINO CA 60.00 03/10 POKE POKE FISH BAR LLC SANTA CLARA CA 14.08 03/08 EXXONMOBIL 99002180 SAN JOSE CA 13.66 03/11 SHELL OIL 57444599401 LOS ALTOS HIL CA 20.87 03/13 MAGNUSSENS TOYOTA OF PALO PALO ALTO CA 154.15 03/13 TARGEI' 00025841 SUNNYVALE CA 1.30 FEES CHARGED 03/12 LATE FEE 17.82 TOTAL FEES FOR THIS PERIOD $17.82 INTEREST CHARGED 03/14 PURCHASE INTEREST CHARGE 5.98 TOTAL INTEREST FOR THIS PERIOD $5.98 2017 Totals Year-to-Date I Total fees charged in 201 7 $1 7.82 Total interest charged in 2017 $5.98 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.74% (v)(d) $342.61 $5.98 CASH ADVANCES Cash Advances 25.49% (v)(d) -0- -0- BALANCE TRANSFERS Balance Transfer 22.74% (v)(d) -0- -0- (v) = Variable Rate 28 Days in Billing Period (d) = Daily Balance Method (including new transactions) (a) = Average Daily Balance Method (including new transactions) Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. O1 43 ALEX PARK Page 2 of 2 Statement Date: 03/14/17 0144 | amazon | CredltCardsv7 "°"‘ CHASEO P.O. BOX 15123 WILMINGTON. DE Get updates on the go 19850-5123 Log on to chase.com/alerts - ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 Payment Due Date: New Balance: Minimum Payment: Account num ber:- 3937 03/11/17$17.82$17.82 Amount Enclosed Make your check payable to: Chase Card Services CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 -' - Manage your account ' HASE‘ www.chase.com/amazononline: Customer Service: Mobile: Visitchase.com‘ 1'888'247'4080 on your mobile browser ACCOUNT SUMMARY > PAYMENT INFORMATION Account Number: -3937 New Balance $1782 Previous Balance $89.53 Payment Due Date 03/1 1/17 Payment, Credits $154.63 Minimum Payment Due $17.82 Purchases +$82.92 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0 00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0.00 Fees Charged $0.00 Interest Charged $0.00 New Balance $17.82 Opening/Closing Date 01/15/17 - 02/14/17 Credit Access Line $8,500 Available Credit $3,482 Cash Access Line $700 Available for Cash $700 Past Due Amount $0.00 Balance over the Credit Access Line $0.00 l POINTS SUMMARY J Previous points balance + 3% Back on Amazon.com purchases + 2% Back at gas stations + 2% Back at restaurants + 2% Back at drugstores + 1% Back on all other purchases = Total points available for redemption 152 "% Back rewards" are the rewards you earn under the program. % Back rewards are tracked as points and each $1 in % Back rewards earned is equal to 100 pts. You can redeem your points toward millions of ite when you shop at Amazon.com or for cash back, cards and travel at chase.com/amazonrewards. mS gift To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit card. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You Gan go to Chase.oom to see whetheryou earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. I ACCOUNT ACTIVITY Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 02/02 GAMESTOP #3411 CUPERTINO CA 0211 Payment Thank You-Mobile PURCHASES 01/11 EXXONMOBIL 99002180 SAN JOSE CA 01/14 EXXONMOBIL 99002180 SAN JOSE CA 01/16 TARGEI' 00003236 CUPERTINO CA 01/19 PHO HOA NOODLE SOUP - CUPERTINO CA 02/01 CAL STATE EAST BAY HAYWARD CA 0202 USPS PO 0568630008 SAN JOSE CA 02/04 SAFEWAY STORE00009977 SAN JOSE CA 0207 DO LLAR TREE SAN JOSE CA -65.10 -89.53 17.49 9.19 14.29 14.89 2.00 6.02 6.00 2.17 0 145 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about ail year Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may inciude contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to cha nge these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as definquent 0n that amount. - The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MM 124201 5 0146 Customer Service: Mobile: Visit chase.com |l ‘- Manage your account online: ‘ HASE ‘ 1'888'247'4030 on your mobile browser‘ l ACCOUNT ACTIVITY (CONTINUED) I Date of Transaction Merchant Name or Transaction Description $ Amount 02/09 3515 EL POLLO LOCO SUNNYVALE CA 5.43 02/09 3589 EL POLLO LOCO SAN JOSE CA 5.44 2017 Totals Year-to-Date | Total fees charged in 2017 $0.00 Total interest charged in 2017 $0.00 Year-to-date totals do not reflect any fee or interest refunds you may have received. I INTEREST CHARGES J Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.74% (v) -0- -0- CASH ADVANCES Cash Advances 25.49% (v) -0- -0- BALANCE TRANSFERS Balance Transfer 22.74% (v) -O- -0- (v) = Variable Rate 31 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. O1 47 ALEX PARK Page 2 of 2 Statement Date: 02/14/17 0148 | z Credit Cards33.320" | MCHAseo P.O. BOX 15123 WILMINGTON, 19850-5123 DE Get updates on the go Log on to chase.com/alerts ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CHAS Payment Due Date: New Balance: Minimum Payment: 02/1 1/1 7 $89.53 $25.00 Account num ber:- 3937 Amount Enclosed Make your check payable to: Chase Card Services CARDMEMBER SERVICE PO BOX 9401 4 PALATINE |L 60094-4014 -' - Manage your account online: Customer Service:E‘ www.chase.com/amazon ~ 1'888-247-4080 Mobile: Visit chase.comon your mobile browser ACCOUNT SUMMARY > PAYMENT INFORMATION Account Number:- 3937 New Balance $8953 Previous Balance $28 25 Payment Due Date 02/1 1/17 Payment Credits $28.25 Minimum Payment Due $25.00 Purchases +$89.53 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0 00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0 00 Minimum Payment Warning: If you make only the minimum payment ' each period, you will pay more in interest and it will take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged $0.00 New Balance $89.53 Opening/Closing Date 12/15/16- 01/14/17 Credit Access Line $8,500 Available Credit $3,410 Cash Access Line $700 Available for Cash $700 Past Due Amount $0.00 Balance over the Credit Access Line $0.00 l POINTS SUMMARY Previous points balance + 3% Back on Amazon.com purchases + 2% Back at gas stationS + 2% Back at restaurants + 2% Back at drugstores + 2% Back at office supply stores + 1% Back on all other purchases = Total points available for redemption If you make no additional charges using You wi|| pay off the balance shown on And you wi|| end up paying an estimated payment this card and each this statement in total of... month you pay... about... Only the minimum 4 months $94 If you would like information about credit counseling services, call 1-866-797-2885. J 0 "% Back rewards" are the rewards you earn under the o program. % Back rewards are tracked as points and 123 each $1 in % Back rewards earned is equal to 100 pts. 0 You can redeem your points toward millions of items O when you shop at Amazon.com or for cash back, gift cards and travel at chase.com/amazonrewards. 29 152 To see if your card earns 5% Back or 3% Back on Amazon.com purchases, sign into an Amazon.com account where your card is loaded, visit "Your Account" page, click the "Manage Payment Options" page under the "Payment Methods" section, and expand the details of your credit card. If that Amazon.com account has eligible Prime membership, and your card could be earning 5% Back on Amazon.com purchases, you'll see how to start earning 5% Back on Amazon.com purchases. You Gan go to Chase.oom to see whetheryou earned 5% Back or 3% Back on previous Amazon.com purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. I ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 01/11 Payment Thank You-Mobile -28.25 PURCHASES 1218 76 - ROLLINGWOOD 76 SAN BRUNO CA 23.61 12/23 EXXONMOBIL 99002180 SAN JOSE CA 11.46 12/25 SHELL OIL 57444591408 CAMPBELL CA 15.33 01/05 TARGEI' 00025817 SAN JOSE CA 16.76 01/05 EXXONMOBIL 99002180 SAN JOSE CA 10.99 01/05 TARGET 00003236 CUPERTINO CA 11.38 0 1 49 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about ail year Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may inciude contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to cha nge these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as definquent 0n that amount. - The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MM 124201 5 0150 | - Manage your account online: ' HASE www.chase.com/amazon‘ l INTEREST CHARGES Your Annual Percentage Rate (APR) is the annual interest rate on your account. Balance Type PURCHASES Purchases CASH ADVANCES Cash Advances BALANCE TRANSFERS Balance Transfer (v) = Variable Rate t Customer Service:x 1-888-247-4080 2017 Totals Year-to-Date Total fees charged in 2017 Total interest charged in 2017 $0.00 $0.00 Year-to-date totals do not reflect any fee or interest refunds you may have received. Annual Percentage Rate (APR) 22.74% (v) 25.49% (v) 22.74% (v) Balance Subject To Interest Rate .0- Mobile: Visit chase.com on your mobile browser Interest Charges -0- .0- .0- 31 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. ALEX PARK Page 2 of 2 Statement Date: 0151 01/14/17 0152 I amazon \V7 Credit CardsCHASEO P.O. BOX 15123 WILMINGTON DE Get updates on the go :aymBenlt Due. Date. 01/1 1/1 7 19850'5123 Log on to chase.com/alerts ew a ance- $2825 l MInImum Payment: $28.00 Accountnumber:- 3937 $ . Amount Enclosed- Make your check payable to: Chase Card Services ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 Customer Service:Manage your account online: www.chase.com/amazonCHASEC Mobile: Visit chase.com1'888'247'4080 on your mobile browserI ACCOUNT SUMMARY PAYMENT INFORMATION Account Number:- 3937 New Balance $2525 Previous Balance $1 8959 Péy.ment Due Date 01/1 1/17 Payment, Credits _$1 8959 Mmlmum Payment Due $28.00 PUFChaseS $0.00 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0.00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0 00 Minimum Payment Warning: If you make only the minimum payment ' each period, you will pay more in interest and it will take you longer to Fees Charged +$25-00 pay off your balance. For example: Interest Charged +$3.25 New Balance $28.25 If you make no You wi|| pay off the And you wi|| end up Opening/Closing Date 11/15/16 - 12/14/15 additional charges using balance shown on paying an estimated C d_ A L_ this card and each this statement in total of... re It coess me $3500 month you pay... about... Available Credit $3,471 o I th _ _ 1 th 29 Cash Access Line $700 n y e mmlmum mon S $ Available for Cash $700 payment If you would like information about credit counseling services, call Past Due Amount $0.00 “8667972885. Balance over the Credit Access Line $0.00 l POINTS SUMMARY J Previous points balance 2,143 "°/o Back rewards" are the rewards you earn under the + 3% Back on Amazon.com purchases o program. % Back rewards are tracked as points and + 2% Back at gas stations o each $1 in % Back rewards earned is equal to 100 pts. + 2% Back at restaurants o You can redeem your points toward millions of items + 2% Back at drugstores o when you shop at Amazon.com or for cash back, gift o . cards and travel at ohase.com/amazonrewards.+ 2 /o Back at offlce supply stores 0 + 1% Back on all other purchases 0 - Points redeemed this statement period 2,143 = Total points available for redemption 0 Earn points on every dollar spent with your Amazon Business Rewards Visa Card. Earn 3% Back per $1 spent on Amazon.com purchases, 2% Back per $1 spent on gas station, restaurant, and drugstore purchases, and 1% Back per $1 spent on all other purchases. Have a question about what you ordered at Amazon.com? Sign in to your Amazon.com account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. l ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 1212 Payment Thank You - Web -189.69 FEES CHARGED 12/11 LATE FEE 25.00 TOTAL FEES FOR THIS PERIOD $25.00 INTEREST CHARGED 1214 PURCHASE INTEREST CHARGE 3.25 TOTAL INTEREST FOR THIS PERIOD $3.25 01 53 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information ADOM YO“! A6800"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulm v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments b3: mail must comply with the instructions on this statement. Du not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as 01 that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we {eceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be cielayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, misseé payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bmeau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about all year Chase or J,P, Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to change these preferences. Nollce Aboul Elecironlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financia! institution. Call the Customer Service number on {his statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Paymenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full” or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stili owe any remaining balance}. We may retuse lo accept any such payment by returning i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: If year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your monthly billing statement once a year, whether or not you use your account. Your anaua! membership fee wiEE be added to your purchase balance and may incur interest. Theannual membership fee is non-refundable unless you notify us that you wish to close ynur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) applies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interesi charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U‘S‘ doitar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baianae no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresl on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycie. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion of a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do IfYou ThinkYou Find A Mistake 6n Yourstatemem Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as detinquent 0n that amount. o The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Purchases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to corfect the problemwith the merchant, you may have the right not to pay the remaining amount due on the pmchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles 0f your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM 0r with a check that actesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy 10 me disputed amount as discussed above. After we finish our investigation, we wili 13!! you our decision. At that point, if we think you owe an amount and you do not nay we may report you as definquent. MM 124201 5 0154 Customer Service: Mobile- Visit chase.com ‘-' - Manage your account online: .|' HASE‘ www.chase.com/amazon ‘ 1'888'247'4080 on your mobile browser 2016 Totals Year-to-Date Total fees charged in 2016 $25.00 Total interest charged in 20 1 6 $39. 1 8 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES I Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.49% (v) $1 75.75 $3.25 CASH ADVANCES Cash Advances 25.24% (v) -0- -O- BALANCE TRANSFERS Balance Transfer 22.49% (v) -0- -0- (v) = Variable Rate 30 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. i IMPORTANT News I Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account", then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-21 6-1072. 01 55 ALEX PARK Page 2 of 2 Statement Date: 12/14/16 0156 Credit Cardsamazon.cow CHASEO P.O. BOX 15123 WILMINGTON DE Get updates on the go :aymBenlt Due. Date. 12/1 1/1 6 19850'5123 Log on to chase.com/alerts ew a ance- $1 89-69 l MInImum Payment: $25.00 Accountnumber:- 3937 $ . Amount Enclosed- Make your check payable to: Chase Card Services ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CARDMEMBER SERVICE PO BOX 9401 4 PALATINE |L 60094-4014 ‘ Manage your account online: Customer Service: Mobile; Visit chaselcom ' HASE www.chase.com/amazon ‘ 1'888'247'4080 on your mobile browser‘ ACCOUNT SUMMARY 7 PAYMENT INFORMATION 7 Account Number:- 3937 New Balance $189.69 Previous Balance $259.04 Payment Due Date 12/1 1/16 payment, Credits $25904 Minimum Payment Due $2500 Purchases +$1 89.59 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0.00 by the date listed above, you may have to pay a late fee of up to $37.00. Minimum Payment Warning: If you make only the minimum paymentBalance Transfers $0.00 . . . . . . each period, you wull pay more In Interest and It WIII take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged $0.00 New Balance $1 89.69 If you make no You will pay off the And you will end up Opening/Closing Date 10/15/1 6 - 11/14/16 additional charges using balance shown on paying an estimated C d_ A L_ this card and each this statement in total of... re 't ccess me $3500 month you pay... about... Available Credit $3,310 O I th I I 9 th $207 Cash Access Line $700 n y e mmlmum m0" s Available for Cash $700 payment Past Due Amount $0.00 |1f3étégv7vgglcéglé: Informatlon about credlt counseling serVIces, call Balance over the Credit Access Line $0.00 ' l POINTS SUMMARY I Previous points balance 1,875 Your% Back rewards are earned as points in this + 3% back on Amazon.com purchases o program. You get one point for every penny you earn in + 2% back at gas Stations o % Back rewards. Your points can be redeemed for 155 eligible purchases at Amazon.com, gift cards or travel+ 2% back at restaurants _ through our travel redemptlon center. To learn more go + 2% baCk at dmgStores o to www chase com/amazon + 2% back at office supply stores 0 ' ' + 1% back on all other Visa Card purchases 113 = Total points available for redemption 2,143 Earn points on every dollar spent with your Amazon.com Rewards Visa Card. Earn 3% back per $1 spent on Amazon.com purchases, 2% back per $1 spent on gas station, restaurant, and drugstore purchases, and 1% back per $1 spent on all other Visa Card purchases. Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1 072. I ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 11/11 Payment Thank You-Mobile -259.04 PURCHASES 10/14 FI'I'I'ING & FAIRINGS LAKE BUENA VI FL 12.63 10/14 FRESHENS #61 ORLANDO FL 8.27 10/13 MOUSE GEAR LAKE BUENA VI FL 53.12 10/29 SARKU JAPAN SUSHI SANTA CLARA CA 15.05 10/29 SAFEWAY STORE00009977 SAN JOSE CA 26.49 10/31 COM 90 DEGREE SAN JOSE CA 30.14 11/03 PHO LOVERS SUNNYVALE CA 18.00 11/03 TARGEI' 0001 9273 SAN JOSE CA 7.60 11/04 CENTURY THEATRES 477 SAN JOSE CA 12.75 11/04 SUPER CUE CAFE CUPERTINO CA 5.64 01 57 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information ADOM YO“! A6800"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulm v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments b3: mail must comply with the instructions on this statement. Du not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as 01 that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we {eceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be cielayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, misseé payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bmeau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about all year Chase or J,P, Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to change these preferences. Nollce Aboul Elecironlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financia! institution. Call the Customer Service number on {his statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Paymenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full” or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stili owe any remaining balance}. We may retuse lo accept any such payment by returning i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: If year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your monthly billing statement once a year, whether or not you use your account. Your anaua! membership fee wiEE be added to your purchase balance and may incur interest. Theannual membership fee is non-refundable unless you notify us that you wish to close ynur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) applies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interesi charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U‘S‘ doitar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baianae no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresl on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycie. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion of a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do IfYou ThinkYou Find A Mistake 6n Yourstatemem Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as detinquent 0n that amount. o The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Purchases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to corfect the problemwith the merchant, you may have the right not to pay the remaining amount due on the pmchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles 0f your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM 0r with a check that actesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy 10 me disputed amount as discussed above. After we finish our investigation, we wili 13!! you our decision. At that point, if we think you owe an amount and you do not nay we may report you as definquent. MM 124201 5 0158 Customer Service: Mobile- Visit chase.com ‘-' - Manage your account online: .|' HASE‘ www.chase.com/amazon ‘ 1'888'247'4080 on your mobile browser 2016 Totals Year-to-Date Total fees charged in 2016 $0.00 Total interest charged in 2016 $35.93 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES I Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.49% (v) -O- -0- CASH ADVANCES Cash Advances 25.24% (v) -0- -O- BALANCE TRANSFERS Balance Transfer 22.49% (v) -0- -0- (v) = Variable Rate 31 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. i IMPORTANT News I Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account", then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-21 6-1072. O1 59 ALEX PARK Page 2 of 2 Statement Date: 11/14/16 0160 z . Credit“ -amajon com | CHASE‘ P.O. BOX 15123 WILMINGTON‘ DE Get updates on the go 19850-5123 Log on to chase.com/alerts - ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 Payment Due Date: 11l1 1/16 New Balance: $259.04 Minimum Payment: $25.00 Account num ber:-3937 $ Amount Enclosed Make your check payable to: Chase Card Services CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 l POINTS SUMMARY Previous points balance + 3% back on Amazon.com purchases + 2% back at gas stations + 2% back at restaurants + 2% back at drugstores + 2% back at office supply stores + 1% back on all other Visa Card purchases = Total points available for redemption -' - Manage your account online: Customer SeI'Vice: Mobile: Visit chase.com ' HASE‘ www.chase.com/amazon ‘ 1'888'247'4080 on your mobile browser ACCOUNT SUMMARY > PAYMENT INFORMATION Account Number: -3937 New Balance $25904 Previous Balance $626.02 Péy'ment Due Date 11/1 1/16 Payment, Credits $626.02 Mlnlmum Payment Due $25.00 Purchases +$259IQ4 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0 00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0 00 Minimum Payment Warning: If you make only the minimum payment ' each period, you will pay more in interest and it will take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged $0.00 New Balance $259.04 If you make no You wi|| pay off the And you wi|| end up Opening/Closing Date 09/15/16 - 10/14/15 additional charges using balance shown on paying an estimated C d_ A L_ this card and each this statement in total of... re It coess me $3500 month you pay... about... Available Credit $3,240 Cash Access Line $700 Only the minimum 12 months $291 Available for Cash $700 payment If you would like information about credit counseling services, call Past Due Amount $0.00 1_866_797_2885' Balance over the Credit Access Line $0.00 1,398 Your °/o Back rewards are earned as points in this 195 program. You get one point for every penny you earn in o % Back rewards. Your points can be redeemed for 174 eligible purchases at Amazon.com, gift cards or travel o through our travel redemption center. To learn more go to www.chase.com/amazon 108 1,875 Earn points on every dollar spent with your Amazon.com Rewards Visa Card. Earn 3% back per $1 spent on Amazon.com purchases, 2% back per $1 spent on gas station, restaurant, and drugstore purchases, and 1% back per $1 spent on all other Visa Card purchases. Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1 072. l ACCOUNT ACTIVITY Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 10/11 Payment Thank You-Mobile -500.00 10/1 1 Payment Thank You-Branch Check -126.02 PURCHASES 09/21 IN-N-OUT BURGER #240 SAN JOSE CA 6.53 09/23 Amazon Digital Svcs 866-21 6-1072 WA 64.95 10/04 FANTASIA TEA CAFE SAN JOSE CA 15.00 10/04 COSTCO WHSE #0470 SAN JOSE CA 27.46 10/04 YARD HOUSE 83300083303 SAN JOSE CA 35.00 10/07 BONCHON ALMADEN SAN JOSE CA 25.02 10/08 COSTCO WHSE #0470 SAN JOSE CA 51 .83 10/12 UNIQLO DISNEY SPRING #78 LAKE BUENA V| FL 28.25 10/12 USA*CTM GROUP GROVER BEACH CA 5.00 01 61 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about ail year Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may inciude contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to cha nge these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as definquent 0n that amount. - The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MM 124201 5 0162 Customer Service: Mobile: Visit chase.coml ‘- Manage your account online: ‘ HASE ‘ 1'888'247'4030 on your mobile browser‘ 2016 Totals Year-to-Date I Total fees charged in 2016 $0.00 Total interest charged in 2016 $35.93 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES I Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.49% (v) -O- -0- CASH ADVANCES Cash Advances 25.24% (v) -0- -O- BALANCE TRANSFERS Balance Transfer 22.49% (v) -0- -0- (v) = Variable Rate 30 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. l IMPORTANT News l Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account", then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-21 6-1072. O1 63 ALEX PARK Page 2 of 2 Statement Date: 10/14/16 0164 amalonflomv7 Credit Cards"°m CHASEO P.O. BOX 15123 WILMINGTON, 19850-5123 DE Get updates on the go Log on to chase.com/alerts - ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CHAS Payment Due Date: New Balance: Minimum Payment: 10/1 1/1 6 $626.02 $25.00 Account num ber:- 3937 Amount Enclosed Make your check payable to: Chase Card Services CARDMEMBER SERVICE PO BOX 9401 4 PALATINE |L 60094-4014 EC' Manage your account online:www.chase.com/amazon Customer Service:1-888-247-4080 PAYMENT INFORMATION Mobile: Visit chase.com on your mobile browser ACCOUNT SUMMARY Account Number:- 3937 Previous Balance $621 .76 Payment, Credits -$621 .76 Purchases +$61 5.57 Cash Advances $0.00 Balance Transfers $0.00 Fees Charged $0.00 Interest Charged +$1 0.45 New Balance $626.02 Opening/Closing Date 08/15/16- 09/14/16 New Balance Payment Due Date Minimum Payment Due Late Payment Warning: $626.02 10/1 1/16 $25.00 If we do not receive your minimum payment by the date listed above, you may have to pay a late fee of up to $37.00. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: If you make no additional charges using You will pay off the balance shown on And you will end up paying an estimated Credit Access Line $3,500 Available Credit $2,873 Cash Access Line $700 Available for Cash $700 Past Due Amount $0.00 Balance over the Credit Access Line $0.00 l POINTS SUMMARY Previous points balance + 3% back on Amazon.com purchases + 2% back at gas stations + 2% back at restaurants + 2% back at drugstores + 2% back at office supply stores + 1% back on all other Visa Card purchases = Total points available for redemption this card and each this statement in total of... month you pay... about... Only the minimum 3 years $855 payment If you would like information about credit counseling services, call 1 -866-797-2885. J 706 Your% Back rewards are earned as points in this o program. You get one point for every penny you earn in 60 % Back rewards. Your points can be redeemed for 92 eligible purchases at Amazon.com, gift cards or travel o through our travel redemption center. To learn more go o to www.chase.com/amazon 540 1,398 Earn points on every dollar spent with your Amazon.com Rewards Visa Card. Earn 3% back per $1 spent on Amazon.com purchases, 2% back per $1 spent on gas station, restaurant, and drugstore purchases, and 1% back per $1 spent on all other Visa Card purchases. Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1 072. l ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 09/11 Payment Thank You-Mobile -621 .76 PURCHASES 08/24 FHDA DE ANZA REGISTRATION CUPERTINO CA 516.33 08/27 LION SUPERMARKEI' SAN JOSE CA 14.79 08/30 CITY OF SAN JOSE SAN JOSE CA 1.00 08/30 CITY OF SAN JOSE SAN JOSE CA 2.00 08/30 CITY OF SAN JOSE SAN JOSE CA 2.00 08/30 CITY OF SAN JOSE SAN JOSE CA 8.50 09/08 SHELL OIL 57444591408 CAMPBELL CA 30.00 09/10 HOUSE OF PHO SAN JOSE CA 26.00 09/13 TATAMI BUFFEI' CUPERTINO CA 19.95 01 65 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about ail year Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may inciude contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to cha nge these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as definquent 0n that amount. - The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MM 124201 5 0166 Customer Service: Mobile: Visit chase.com |l ‘- Manage your account online: ‘ HASE ‘ 1'888'247'4030 on your mobile browser‘ l ACCOUNT ACTIVITY (CONTINUED) I Date of Transaction Merchant Name or Transaction Description $ Amount INTEREST CHARGED 09/14 PURCHASE INTEREST CHARGE 10.45 TOTAL INTEREST FOR THIS PERIOD $1 0.45 2016 Totals Year-to-Date I Total fees charged in 2016 $0.00 Total interest charged in 2016 $35.93 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES I Your Annual Percentage Rate (APR) is Ihe annual interest rate on your account. Annual Balance Balance Type Percentage Subiect To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.49% (v) $547.23 $10.45 CASH ADVANCES Cash Advances 25.24% (v) -O- -0- BALANCE TRANSFERS Balance Transfer 22.49% (v) -0- -0- (v) = Variable Rate 31 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. LJMPORTANT NEWS J Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account", then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-21 6-1072. O1 67 ALEX PARK Page 2 of 2 Statement Date: 09/14/16 0168 Credit Cardsaggon'com ‘ ""m CHASEO P.O. BOX 15123 WILMINGTON DE Get updates on the go :aymBenlt Due. Date. 09/1 1/1 6 19850'5123 Log on to chase.com/alerts ew a ance' $621 '76 l MInImum Payment: $31 .00 Accountnumber:- 3937 $ . Amount Enclosed- Make your check payable to: Chase Card Services ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 CHASEC Customer Service:1-888-247-4080Manage your account online:www.chase.com/amazon Mobile: Visit chase.comon your mobile browser ACCOUNT SUMMARY 7 PAYMENT INFORMATION 7 Account Number:- 3937 New Balance $621 76 Previous Balance $1 395.00 Payment Due Date 09/1 1/16 Payment, Credits $1395.00 Minimum Payment Due $31.00 Purchases +$59528 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0 00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0 00 Minimum Payment Warning: If you make only the minimum payment ' each period, you will pay more in interest and it will take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged +$25.48 New Balance $621 .76 If you make no You will pay off the And you will end up Opening/Closing Date 07/15/1 6 - 08/14/16 additional charges using balance shown on paying an estimated C d_ A L_ this card and each this statement in total of... re 't ccess me $3500 month you pay... about... Available Credit $2,878 Cash Access Line $700 Only the minimum 3 years $842 Available for Cash $700 payment If you would like information about credit counseling services, call Past Due Amount $0.00 “8667972885. Balance over the Credit Access Line $0.00 I YOUR ACCOUNT MESSAGES I Congratulations! Your credit line has been increased. Take advantage of your enhanced spending power to make purchases and transfer balances today. ; POINTS SUMMARY I Previous points balance 3,324 + 3% back on Amazon.com purchases 0 + 2% back at gas stations 0 + 2% back at restaurants 21 7 + 2% back at drugstores 0 + 2% back at office supply stores 0 + 1% back on all other Visa Card purchases 489 - Points redeemed this statement period 3,324 = Total points available for redemption 706 Your °/o Back rewards are earned as points in this program. You get one point for every penny you earn in % Back rewards. Your points can be redeemed for eligible purchases at Amazon.com, gift cards or travel through our travel redemption center. To learn more go to www.chase.com/amazon Earn points on every dollar spent with your Amazon.com Rewards Visa Card. Earn 3% back per $1 spent on Amazon.com purchases, 2% back per $1 spent on gas station, restaurant, and drugstore purchases, and 1% back per $1 spent on all other Visa Card purchases. Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1 072. I ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 07/16 Payment Thank You - Web -300.00 08/12 Payment Thank You - Web 4,095.00 PURCHASES 07/13 ROUND 1 BOWLING AN SAN JOSE CA 20.00 07/14 DOLCE SPAZIO DSSRT CAFI LOS GATOS CA 4.95 07/13 ROUND 1 BOWLING AN SAN JOSE CA 10.31 07/14 ANDALE LG21 LOS GATOS CA 17.50 01 69 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information ADOM YO“! A6800"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulm v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments b3: mail must comply with the instructions on this statement. Du not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as 01 that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we {eceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be cielayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, misseé payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bmeau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about all year Chase or J,P, Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to change these preferences. Nollce Aboul Elecironlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financia! institution. Call the Customer Service number on {his statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Paymenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full” or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stili owe any remaining balance}. We may retuse lo accept any such payment by returning i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: If year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your monthly billing statement once a year, whether or not you use your account. Your anaua! membership fee wiEE be added to your purchase balance and may incur interest. Theannual membership fee is non-refundable unless you notify us that you wish to close ynur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) applies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interesi charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U‘S‘ doitar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baianae no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresl on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycie. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion of a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do IfYou ThinkYou Find A Mistake 6n Yourstatemem Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as detinquent 0n that amount. o The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Purchases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to corfect the problemwith the merchant, you may have the right not to pay the remaining amount due on the pmchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles 0f your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM 0r with a check that actesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy 10 me disputed amount as discussed above. After we finish our investigation, we wili 13!! you our decision. At that point, if we think you owe an amount and you do not nay we may report you as definquent. MM 124201 5 0170 “-' - Manage your account online: Customer Service: Mobile; Visnchasecom lwww-.chase.com/amazon ‘ 1'888'247'4080 on your mobile browser I ACCOUNT ACTIVITY (CONTINUED) I Date of Transaction Merchant Name or Transaction Description $ Amount 07/17 COSTCO WHSE #0470 SAN JOSE CA 116.90 07/20 HOUSE OF PHO SAN JOSE CA 18.00 07/24 COSTCO WHSE #0470 SAN JOSE CA 71 .88 07/26 CHIPOTLE 2045 SAN JOSE CA 11.26 07/26 COSTCO WHSE #0470 SAN JOSE CA 16.84 07/27 KULA REVOLVING SUSHI BAR CUPERTINO CA 30.00 07/26 COCA COLA SAN JOSE CA SAN JOSE CA 1.75 07/28 RUBY THAI SANTA CLARA CA 10.54 07/28 BAR CODE VALLEY FAIR SAN JOSE CA 4.35 07/28 THE COFFEE BEAN & TEA LEA SANTA CLARA CA 3.86 07/30 COSTCO WHSE #0470 SAN JOSE CA 31 .78 07/28 PIZZA MY HEART SANTA CLARA CA 6.00 08/02 COSTCO WHSE #0470 SAN JOSE CA 10.82 08/02 COSTCO WHSE #0470 SAN JOSE CA 30.97 08/04 COSTCO WHSE #0423 SUNNYVALE CA 23.50 08/13 COSTCO WHSE #0470 SAN JOSE CA 155.07 INTEREST CHARGED 08/14 PURCHASE INTEREST CHARGE 25.48 TOTAL INTEREST FOR THIS PERIOD $25.48 2016 Totals Year-to-Date Total fees charged in 2016 $0.00 Total interest charged in 2016 $25.48 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES l Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.49% (v) $1 ,334.01 $25.48 CASH ADVANCES Cash Advances 25.24% (v) -O- -0- BALANCE TRANSFERS Balance Transfer 22.49% (v) -0- -0- (v) = Variable Rate 31 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. l IMPORTANT NEWS Rewards Program Agreement Updates. To see the latest Amazon.com Rewards Program Agreement, login to chase.com/amazonrewards and click on View rewards program rules and regulations at the bottom of the page. Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account", then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1072. 01 71 ALEX PARK Page 2 of 2 Statement Date: 08/14/16 0172 Credit Cardsafla/gonfiom ,mm CHASEo P.O. BOX 15123 WILMINGTON‘ DE Get updates on the go 19850-5123 Log on to chase.com/alerts - ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 Payment Due Date: 08/11/16 New Balance: $1,395.00 Minimum Payment: $25.00 Account number:- 3937 Amount Enclosed Make your check payable to: Chase Card Services CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 Manage your accou www-.chase.com/amaCHASE-P I Customer Service:1-888-247-4080nt online:zon Mobile: Visit chase.comon your mobile browseri ACCOUNT SUMMARY > PAYMENT INFORMATION Account Number:- 3937 New Balance $1 ‘395-00 Previous Balance $56.68 Payment Due Date 08/1 1/16 Payment, Credits $958.64 Minimum Payment Due $25.00 Purchases +$1 “395.95 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0 00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0 00 Minimum Payment Warning: If you make only the minimum payment ' each period, you will pay more in interest and it will take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged $0.00 New Balance $1 395.00 If you make no You wi|| pay off the And you wi|| end up Opening/Closing Date 05/15/16 - 07/14/15 additional charges using balance shown on paying an estimated C d_ A L_ this card and each this statement in total of... re It coess me $2500 month you pay... about... Available Credit $1 ,105 Cash Access Line $500 Only the minimum 9 years $3,001 Available for Cash $500 payment Past Due Amount $0.00 $54 3 years _ $1 '936 Balance over the Credit Access Line $0.00 (sav'ngs=$1 '065) l POINTS SUMMARY Previous points balance + 3% back on Amazon.com purchases + 2% back at gas stations + 2% back at restaurants + 2% back at drugstores + 2% back at office supply stores + 1% back on all other Visa Card purchases = Total points available for redemption If you would like information about credit counseling services, call 1-866-797-2885. _l 1,693 Your % Back rewards are earned as points in this o program. You get one point for every penny you earn in 0 °/o Back rewards. Your points Gan be redeemed for 455 eligible purchases at Amazon.com, gift cards or travel 0 through our travel redemption center. To learn more go 1 6 to www.chase.oom/amazon 1,160 3,324 Earn points on every dollar spent with your Amazon.com Rewards Visa Card. Earn 3% back per $1 spent on Amazon.com purchases, 2% back per $1 spent on gas station, restaurant, and drugstore purchases, and 1% back per $1 spent on all other Visa Card purchases. Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, ca || Amazon Customer Service at 1-866-216-1 072. l ACCOUNT ACTIVITY J Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 06/15 Payment Thank You - Web -956.68 06/19 SPROUTS FARMERS MARKEI' SAN JOSE CA -1 .96 PURCHASES 06/13 ARIGATO VALLY FAIR SANTA CLARA CA 45.00 06/14 SPROUTS FARMERS MAR SAN JOSE CA 10.85 06/15 PARIS BAGUEI'TE AMERICA CUPERTINO CA 2.13 06/15 STARBUCKS STORE 06696 SAN JOSE CA 4.25 06/16 PIZZA MY HEART SANTA CLARA CA 6.00 06/17 PHO HOA NOODLE SOUP - SANTA CLARA CA 19.00 06/16 THE COFFEE BEAN & TEA LEA SANTA CLARA CA 3.86 06/15 BON CHON SUNNYVALE CA 16.08 01 73 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about ail year Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may inciude contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to cha nge these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as definquent 0n that amount. - The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MM 124201 5 0174 l - Manage your account online: Cusiomer Service: Mobile; visit chasecom l ' HASE www.chase.com/amazon ‘ 1'888'247'4080 on your mobile browser‘ l ACCOUNT ACTIVITY (CONTINUED) I Date of Transaction Merchant Name or Transaction Description $ Amount 06/19 SPROUTS FARMERS MAR SAN JOSE CA 32.84 06/23 COSTCO WHSE #0470 SAN JOSE CA 41 . 1 9 06/24 SARKU JAPAN 133 SANTA CLARA CA 7.82 06/24 NOMIKAI SAN JOSE CA 10.00 06/26 PANDA EXPRESS #633 SANTA CLARA CA 3.05 06/26 COSTCO WHSE #0470 SAN JOSE CA 118.59 06/25 THE COFFEE BEAN & TEA LEA SANTA CLARA CA 3.86 06/27 COSTCO WHSE #0470 SAN JOSE CA 15.08 06/26 STAPLES 00103754 CAMPBELL CA 7.63 06/26 BONCHON ALMADEN SAN JOSE CA 16.08 06/26 COCA COLA SAN JOSE CA SAN JOSE CA 1.75 06/27 THE COFFEE BEAN & TEA LEA SANTA CLARA CA 3.86 06/29 MEN OH RAMEN SANTA CLARA CA 15.00 06/29 COSTCOCOM *ONLINE 800-955-2292 WA 704.71 06/30 STARBUCKS #00565 PALO ALT Palo Alto CA 15.00 06/29 THE COFFEE BEAN & TEA LEA SANTA CLARA CA 3.19 06/30 MEN OH RAMEN SANTA CLARA CA 16.04 07/02 COSTCO WHSE #0470 SAN JOSE CA 109.21 06/30 THE COFFEE BEAN & TEA LEA SANTA CLARA CA 3.86 07/02 STARBUCKS #00571 LOS ALTO Los Altos CA 15.00 07/03 SMARTNFI NAL5301 1005303 SAN JOSE CA 12.39 07/05 SMARTNFINAL5301 1005303 SAN JOSE CA 7.16 07/07 COSTCO WHSE #0143 MOUNTAIN VIEW CA 10.82 07/07 COSTCO WHSE #0143 MOUNTAIN VIEW CA 99.05 07/12 PINKBERRY SAN JOSE CA 10.90 07/12 THE COFFEE BEAN & TEA LEA SANTA CLARA CA 5.71 2016 Totals Year-to-Date I Total fees charged in 2016 $0.00 Total interest charged in 2016 $0.00 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES I Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subiect To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.49% (v) -0- -0- CASH ADVANCES Cash Advances 25.24% (v) -0- -0- BALANCE TRANSFERS Balance Transfer 22.49% (v) -0- -0- (v) = Variable Rate 30 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. l IMPORTANT News l Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account", then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-21 6-1072. 01 75 ALEX PARK Page 2 of 2 Statement Date: 07/14/16 0176 Credit Cardsafla/gonfiom ,mm CHASEo P.O. BOX 15123 WILMINGTON, DE 19850-5123 ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 Payment Due Date: 07/11/16 New Balance: $956.68 PMinimum Payment: $25.00 Account num ber:- 3937 Amount Enclosed Make your check payable to: Chase Card Services CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 CHASE-P l ACCOUNT SUMMARY Manage your account online: www.chase.com/amazon Customer Service: 1-888-247-4080 Mobile: Visit chase.com on your mobile browseri Account Number:- 3937 Previous Balance $133.09 Payment, Credits -$133.09 Purchases +$56.68 Cash Advances $0.00 Balance Transfers $0.00 Fees Charged $0.00 Interest Charged $0.00 New Balance $956.68 Opening/Closing Date 05/15/16 - 06/14/16 Credit Access Line $2,500 Available Credit $1 ,543 Cash Access Line $500 Available for Cash $500 Past Due Amount $0.00 Balance over the Credit Access Line $0.00 l POINTS SUMMARY Previous points balance + 3% back on Amazon.com purchases + 2% back at gas stations + 2% back at restaurants + 2% back at drugstores + 2% back at office supply stores + 1% back on all other Visa Card purchases = Total points available for redemption > PAYMENT INFORMATION New Balance $56.68 Payment Due Date 07/1 1/16 Minimum Payment Due $25.00 Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a late fee of up to $37.00. Minimum Payment Warning: If you make only the minimum payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: If you make no You wi|| pay off the And you wi|| end up additional charges using balance shown on paying an estimated this card and each this statement in total of... month you pay... about... Only the minimum 6 years $1 ,691 payment $37 3 years $1 ,328 (Savings=$363) If you would like information about credit counseling services, call 1-866-797-2885. _l 153 Your % Back rewards are earned as points in this o program. You get one point for every penny you earn in 481 °/o Back rewards. Your points Gan be redeemed for 584 eligible purchases at Amazon.com, gift cards or travel 0 through our travel redemption center. To learn more go 0 to www.chase.oom/amazon 375 1,693 Earn points on every dollar spent with your Amazon.com Rewards Visa Card. Earn 3% back per $1 spent on Amazon.com purchases, 2% back per $1 spent on gas station, restaurant, and drugstore purchases, and 1% back per $1 spent on all other Visa Card purchases. Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1 072. l ACCOUNT ACTIVITY J Date of Transaction Merchant Name or Transaction Description $ Amount PAYMENTS AND OTHER CREDITS 06/07 Payment Thank You - Web -133.09 PURCHASES 05/14 TATAMI BUFFET CUPERTINO CA 33.00 05/12 PHO HOA NOODLE SOUP - SANTA CLARA CA 19.00 05/15 ABC UNOCAL 76 SAN JOSE CA 20.27 05/15 SPROUTS FARMERS MAR SAN JOSE CA 9.50 05/16 ABC UNOCAL 76 SAN JOSE CA 17.08 05/17 ABC UNOCAL 76 SAN JOSE CA 14.97 05/19 ABC UNOCAL 76 SAN JOSE CA 17.95 05/20 ABC UNOCAL 76 SAN JOSE CA 10.03 05/22 ABC UNOCAL 76 SAN JOSE CA 16.67 01 77 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information AbOl“ YOIII' A6606"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulaf v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments by mail must comply with the instructions on this statement. Do not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as or! that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we feceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be éelayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, missefi payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bureau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about ail year Chase or J.P. Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may inciude contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to cha nge these preferences. Nollce Aboul Electronlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Call the Customer Service number on this statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Pavmenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full" or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stifi owe any remaining balance}. We may refuse to accept any such payment by returniag i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: if year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your mommy billing statement ence a year, whether or not you use your account. Your anauai membership fee wiEE be added to your purchase balance and may incur interest. The annual membership fee is non-refundable unless you notify us that you wish to close ycur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) appiies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interest charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U.S. deflar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baiance no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresi on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycfe. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion Bf a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do "You ThinkYou Find A Mistake 0n Yourstatament Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake, You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as definquent 0n that amount. - The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. o We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Fumhases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to cormct the problem with the merchant, you may have the right not to pay the remaining amount due 0n the pmchase. To use this right, all of the following must be irue: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied 10 you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy to me disputed amount as discussed above. After we finish our investigation, we wili 16!! you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent. MM 124201 5 0178 Manage your account online: www.chase.com/amazon ' CHASE I: Mobile: Visit chase.com lon your mobile browserCustomer Service:1-888-247-4080 i l ACCOUNT ACTIVITY (CONTINUED) I Date of Transaction Merchant Name or Transaction Description $ Amount 05/24 TATAMI BUFFEI' CUPERTINO CA 23.07 05/22 PHO HOA NOODLE SOUP - SANTA CLARA CA 19.00 05/24 ABC UNOCAL 76 SAN JOSE CA 13.81 05/25 HOUSE OF PHO SAN JOSE CA 17.00 05/25 TOYOTA SUNNYVALE SUNNYVALE CA 175.81 05/26 ABC UNOCAL 76 SAN JOSE CA 19.16 05/27 BILLS CAFE SAN JOSE CA 47.54 05/27 PEEF'S #09002 LOS ALTOS CA 1.95 05/26 PHO HOA NOODLE SOUP - SANTA CLARA CA 15.00 05/27 ABC UNOCAL 76 SAN JOSE CA 19.92 05/27 PIZZA MY HEART SANTA CLARA CA 10.00 05/29 OCEAN 76 SANTA CRUZ CA 6.35 05/30 UNIQLO VALLEY FAIR #42 SANTA CLARA CA 11.34 05/29 SPROUTS FARMERS MAR CUPERTINO CA 8.69 05/30 SEOUL GOM TANG SANTA CLARA CA 19. 1 3 06/01 TATAMI BUFFEI' CUPERTINO CA 31 .00 05/31 ABC UNOCAL 76 SAN JOSE CA 16.58 05/31 ABC UNOCAL 76 SAN JOSE CA 17.23 06/01 COMCAST CALIFORN CS 1X 800-266-2278 CA 72.50 06/01 PHO HOA NOODLE SOUP - SANTA CLARA CA 19.00 06/02 RECYCLE BOOK STORE CAMPBELL CA 17.42 06/03 ABC UNOCAL 76 SAN JOSE CA 15.61 06/03 PHO HOA NOODLE SOUP - SANTA CLARA CA 19.00 06/03 STARBUCKS #10343 LOS GATO Los Gatos CA 15.00 06/04 WHOLEFDS BLL 10320 SAN JOSE CA 5.42 06/05 SMARTNFINAL5301 1005303 SAN JOSE CA 45.75 06/04 OREILLY AUTO 00035311 SAN JOSE CA 14.13 06/06 PHO HOA NOODLE SOUP - SANTA CLARA CA 19.00 06/06 ABC UNOCAL 76 SAN JOSE CA 15.04 06/07 STARBUCKS #1 8889 MOUNTAIN Mountain View CA 15.00 06/07 ABC UNOCAL 76 SAN JOSE CA 19.79 06/10 PHO HOA NOODLE SOUP - SANTA CLARA CA 19.00 06/12 GALLERIA PLAZA SANTA CLARA CA 13.97 2016 Totals Year-to-Date I Total fees charged in 2016 $0.00 Total interest charged in 2016 $0.00 Year-to-date totals do not reflect any fee or interest refunds you may have received. l INTEREST CHARGES I Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subiect To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.49% (v) -O- -0- CASH ADVANCES Cash Advances 25.24% (v) -0- -0- BALANCE TRANSFERS Balance Transfer 22.49% (v) -0- -0- (v) = Variable Rate 31 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. l IMPORTANT NEWS ALEX PARK Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account", then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-21 6-1072. Page 2 of 2 Statement Date: O1 79 06/14/16 0180 amazoncom Credit Cardsv7 ‘ ""'" CHASEO P.o. BOX 15123 WILMINGTON, DE 19850-5123- ALEX PARK 1801 TERRI WAY SAN JOSE CA 95124-3633 Payment Due Date: 06/11/16 New Balance: $1 33.09 Jilinimum Payment: $25.00 Accountnumber:- 3937 $ . Amount Enclosed Make your check payable to: Chase Card Services CARDMEMBER SERVICE PO BOX 94014 PALATINE |L 60094-4014 CHASEC Customer Service:1-888-247-4080 Mobile: Visit chase.comon your mobile browserManage your account online:www.chase.com/amazon ACCOUNT SUMMARY PAYMENT INFORMATION i Account Number:- 3937 New Balance $13309 Previous Balance $0 00 Payment Due Date 06/1 1/16 Payment Credits $0.00 Minimum Payment Due $25.00 Purchases +$1 33.09 Late Payment Warning: If we do not receive your minimum payment Cash Advances $0 00 by the date listed above, you may have to pay a late fee of up to $37.00. Balance Transfers $0 00 Minimum Payment Warning: If you make only the minimum payment ' each period, you will pay more in interest and it will take you longer to Fees Charged $000 pay off your balance. For example: Interest Charged $0.00 New Balance $1 33.09 If you make no You will pay off the And you will end up Opening/Closing Date 04/15/1 6 - 05/14/16 additional charges using balance shown on paying an estimated C d_ A L_ this card and each this statement in total of... re 't ccess me $2500 month you pay... about... Available Credit $2,366 Cash Access Line $500 Only the minimum 6 months $142 Available for Cash $500 payment If you would like information about credit counseling services, call Past Due Amount $0.00 “8667972885. Balance over the Credit Access Line $0.00 l POINTS SUMMARY I Previous points balance 0 Your% Back rewards are earned as points in this + 3% back on Amazon_com purchases 0 program. YOU get one point for every penny yOU earn in + 2% back at gas Stations o % Back rewards. Your points can be redeemed for + 2% back at restaurants 39 eligible purchases at Amazon.com, gift cards or travel + 2% back at drugstores o through our travel redemption center. To learn more go + 2% back at office supply stores 0 to WWW'Chase'com/amazon + 1% back on all other Visa Card purchases 114 = Total points available for redemption 153 Earn points on every dollar spent with your Amazon.com Rewards Visa Card. Earn 3% back per $1 spent on Amazon.com purchases, 2% back per $1 spent on gas station, restaurant, and drugstore purchases, and 1% back per $1 spent on all other Visa Card purchases. Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account," then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-216-1 072. I ACCOUNT ACTIVITY I Date of Transaction Merchant Name or Transaction Description $ Amount PURCHASES 05/10 FHDA FOOTHILL REGISTRATIO LOS ALTOS H|L CA 99.00 05/11 TATAMI BUFFET CUPERTINO CA 19.09 05/11 LUCKY #757 SAN JOSE SAN JOSE CA 15.00 2016 Totals Year-to-Date Total fees Charged in 2016 $0.00 Total interest charged in 2016 $0.00 Year-to-date totals do not reflect any fee or interest refunds you may have received. This Statement is a Facsimile - Not an original 01 81 Address Change Request Please provide information below only if the address information on front is incorrect. Street Address: City: State: *Home Phone: E-mail Address: *When you give us your mobile phone number, we have your permission to contact you at that number about all your Chase or J.P. Morgan accounts. Your consent allows us and companies working on our behalf to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales calls. Message and data rates may apply. You may contact us anytime to change these preferences.l_ To contact us regarding your account: Q) Call Customer Service: 7 In U .S. 1-888-247-4080 I Espafiol 1-888-446-3308 Send Inquiries to: P.O. Box 15298 TTY 1-800-955-8060 Pay by phone 1 -800-436-7958 Outside U.S. call collect 1-302-594-8200 Wilmington, DE 19850-5298 E Mail Payments to: P.O. Box 94014 Palatine, IL 60094-4014 $6 Visit Our Website: www.chase.com/amazon Information ADOM YO“! A6800"! Credlllng ol Pavmenls: You may make payments by any 0f the options listed below. The amount of your payment should be at least your minimum payment due, payable in U.S. dollars and drawn or payabie through a U,S, financial institution 0r the U.S. branch 0f a foreign financial institution You can pay flown batances faster by paying more than the minimum payment or the total unpaid balance on your account. You may make payments by regulm v.5. mail. Senfi your payment to the Payments address shown on this statement. Your payments b3: mail must comply with the instructions on this statement. Du not send cash. Write your Account number on your check or money order. Payments must be accompanied by the payment coupon in the envelope provided with our address visible through the envelope window; the envelope cannot contain more than one payment or coupon; and there can be no staples, paper clips, tape or correspondence included with your payment. If your payment is in accordance with our payment instructions and is made available to us on any day by 5:00 p.m. locai time at our Payments address on this statement, we will credit the payment to your Account as 01 that day, If your payment is in accordance with our payment instructions, but is made available to us after 5:00 p.m. local time at the Payments address on this statement, we will creéit it to your Account as of the next calendar day. You may make payments eiectmnically through our websfite or by one 0f our above listed customer service teiephone numbers, If we receive your completed payment request through one of these channels by 8 pm, Eastern Time, we will credit your payment as of that day. If we {eceive your request after 8 p.m. Eastern Time, we will credit your payment as of the next calendar day. If you specify a future date in your req uest we will credit your payment as of that day. For all other payments orfor any payment type above for which you do not follow our payment instructions, crediting of your payments may be cielayed for up to 5 days. Account lnlormation Reported to Credit Bureaus: We may report information about your Account to credit bureaus. Late payments, misseé payments or other defaults on your Account may he reflected in your credit report, Ef you think we have reported inaccurate information to a credit bmeau, you may write to us at the Inquiries address shown on this statement. When you give us your mobile phone number, we have your permission to contact you at that number about all year Chase or J,P, Morgan accounts. Your consent allows us to use text messaging, artificial or prerecorded voice messages and automatic dialing technology for informational and account service calls, but not for telemarketing or sales caiis, it may include contact from companies working on our behalf to service your accounts. Message and data rates may apply. You may contact us anytime to change these preferences. Nollce Aboul Elecironlc Check Conversion: When you pay by check, you authorize us either to use information from your check t0 make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check t0 make an eiectmnic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financia! institution. Call the Customer Service number on {his statement if you have questions about electronic check collection or do not want your payments collecteé electronically. Conditional Paymenls: Any payment check or other form of payment that you send us for less than the full balance due that is marked “paicf in full” or contains a similar notation, or that you otherwise tender in full satisfaction of a disputed amount, must be sent to Card Services, REL Box 15049: Wilmington, DE 19850-5049. We reserve all our rights regarding these payments (e.g., if it Es determined there is no valid dispute or if any such check is received at any other address, we may accept the check and you will stili owe any remaining balance}. We may retuse lo accept any such payment by returning i! to you, not cashing it or destroying it. All other payments that you make should be sent to the regular Payment address shown on this statement. Annual Renewal Notice: If year Account Agreement has an annual membership fee, you are responsible for i! every year your Account is open. We will add your annual membership fee to your monthly billing statement once a year, whether or not you use your account. Your anaua! membership fee wiEE be added to your purchase balance and may incur interest. Theannual membership fee is non-refundable unless you notify us that you wish to close ynur accountwithin 30 days or one billing cycle (whichever is less) after we provide the statement on which the annual membership fee is billed. Your payment of the annual membership fee does not affect our rights to close your Account and to iimit your right to make transactions on your Account. If your Account is closed by you or us! the annual membership fee will no longer be billed to your Account. Calculalion ol Balance Subiesi to Interest Bate: To figure your periodic interest charges for each billing cycle when a daily periodie raids) applies, we use the daily balance method (including new transactions). T0 figure your periodic interest charges for each billing cycle when a monthiy periodic rate(s) applies, we usethe average daily balance method (including new transactions), For an expianation of either method, or questions about a particular interest charge calculation onyour statement, please call us at the toll free customer service phone number listed above. We calculate periodic interesi charges separately for each feature (for example, purchases, balance transfers, cash advances or overdraft advances). These calculations may combine different sategories with the same periodic rates. Variable rates will vary with the market based on the Prime Rate or such index described in your Account Agreement. There is a transaction fee for each balance transfer, cash advance, or check transaction in the amount stated in yourAccountAgreement. There is a foreign transaction fee of 3% of the U‘S‘ doitar amount of any foreign transaction for some accounts. Please see yourAccoum Agreement for information about these fees. We add transactions and fees to your daily baianae no eariier than: 1) the date of the tra nsaction - for new purchases, balance transfers, overdraft advances or cash advances; 2) the date the payee deposits the check - for new cash advance checks or balance transfer checks; 3) the date of a related transaction, the dais they are posted to your account, or the last day of the billing cycle, whicheverwe may choose -for fees How to Avoid Paying lnleresl on Purchases: Your due date will be a minimum of 21 days afterthe close of each billing cycie. if you pay your account in quE each billing period by the date and time due, no interest is charged on new purchases month to month. Also, we will not impose interest charges on any portion of a purchase balance you repay while that balance is subject to an interest-free period. Subject to any interest-free period for new purchases, we will begin eharging interest from the date a transaction (including any baiance transfer, cash afivance or overdraft advance), fee 0r interest charge is added to your daiiy balance untiE your account is paid in full. Because we apply payments Er; excess of your minimum payment first to higher rate balances, you may not be able to avoid interest charges on new purchases if you have another balance at a higher interest rate unless you pay your balance in full each month. Whal To Do IfYou ThinkYou Find A Mistake 6n Yourstatemem Ii you think there is an error 0n your statement, write to us 0n a separate sheet at Customer Service, P.0. Box 15299 Wiimingion, DE 19850-5299. You may also contact us on the web at chase.com. In your letter, give us the following information: o Account information: Your name and Account number. - Dollar amount: The dollar amount of the suspected error, o Description 0f Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must co ntact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing or on the web at chase.com. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: o We cannot try t0 collect the amount in question, or report you as detinquent 0n that amount. o The charge in question may remain on your statement, and we may continue to charge you interest on that amount But, if we determine that we made a mistake, you will not have to pay the amount in question gr any interest or other fees related to that amount. o While you do not have to pay the amount in question, you are responsible for the remainder of your balance. - We can apply any unpaid amount against your credit limit, Your Rights ll You Are Dissatisfied With Your Credit Card Purchases It you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to corfect the problemwith the merchant, you may have the right not to pay the remaining amount due on the pmchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles 0f your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we maiied to you, or if we own the company that sold you the goods or services.) 2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM 0r with a check that actesses your credit card Account do not qualify. 3. You must not yet have fully paid for the gurchase. If all of the criteria above are met and you are Sim dissatisfied with the purchase, contact us in writing at Customer Service, R0. BOXTSZQQWiImington, DE 19850-5299 or on the web at chase.com. While we investigate, the same rules appiy 10 me disputed amount as discussed above. After we finish our investigation, we wili 13!! you our decision. At that point, if we think you owe an amount and you do not nay we may report you as definquent. MM 124201 5 0182 Customer Service: Mobile: Visit chase.com | ‘-' - Manage your account online:|' HASE‘ www.chase.com/amazon ‘ 1'888'247'4080 on your mobile browser l INTEREST CHARGES l Your Annual Percentage Rate (APR) is the annual interest rate on your account. Annual Balance Balance Type Percentage Subject To Interest Rate (APR) Interest Rate Charges PURCHASES Purchases 22.49% (v) -0- -0- CASH ADVANCES Cash Advances 25.24% (v) -O- -0- BALANCE TRANSFERS Balance Transfer 22.49% (v) -0- -0- (v) = Variable Rate 29 Days in Billing Period Please see Information About Your Account section for the Calculation of Balance Subject to Interest Rate, Annual Renewal Notice, How to Avoid Interest on Purchases, and other important information, as applicable. LIMPORTANT NEWS I Have a question about what you ordered on Amazon.com? Log in to your Amazon account and go to "Your Account", then "Your Orders" to view your recent orders. For questions about purchases or returns, call Amazon Customer Service at 1-866-21 6-1072. 0183 ALEX PARK This Statement is a Fawhfii’lé - Not an oriiinal StatementDate= 05/14/16. 0184 EXHIBIT B EXHIBIT B EXHIBIT B EXHIBIT B EXHIBIT B 0001 . 1 !- m m < I U W E L C O M E T O Y O U R A C C O U N T . ‘ R e v i e w a n d s a v e t h e f o l l o w i n g i m p o r t a n t i n f o r m a t i o n a b o u t y o u r a c c o u n t . T h i s d o c u m e n t t o g e t h e r w i t h t h e R a t e s a n d F e e s T a b l e i s a n a g r e e m e n t b e t w e e n y o u , t h e c a r d m e m b e r , a n d C h a s e B a n k U S A , N . A . , a s u b s i d i a r y 0 f J P M o r g a n C h a s e & C o . I f y o u h a v e a n y q u e s t i o n s , p l e a s e c a l l u s u s i n g t h e n u m b e r 0 n t h e b a c k o f y o u r c a r d . C h a s e h a s a g r e e d t o l e n d y o u m o n e y a s d e s c r i b e d i n t h i s a g r e e m e n t , a n d y o u a g r e e t 0 p a y u s b a c k t o g e t h e r w i t h i n t e r e s t c h a r g e s a n d f e e s . Y o u r u s e 0 f t h e a c c o u n t 0 r a n y p a y m e n t 0 n t h e a c c o u n t i n d i c a t e s y o u r a c c e p t a n c e 0 f t h e t e r m s o f t h i s a g r e e m e n t . I f a n y f e e i n t h e R a t e s a n d F e e s T a b l e i s m a r k e d n o n e , t h e s e c t i o n o f t h i s a g r e e m e n t t h a t r e l a t e s t o t h a t f e e d o e s n o t a p p l y . G E T T I N G S T A R T E D : Y O U R A C C O U N T G e t a c q u a i n t e d w i t h y o u r a c c o u n t b y r e v i e w i n g t h e i m p o r t a n t t e r m s b e l o w . I M P O R T A N T T E R M W H A T I T M E A N S T 0 Y O U O U R R E S P O N S I B I L I T Y W e w i l l a s s i g n a c r e d i t a c c e s s l i n e t o y o u r a c c o u n t , a n d p o s t i t 0 n y o u r m o n t h l y Y o u a r e r e s p o n s i b l e f o r b a l a n c e s o n y o u r a c c o u n t i n c l u d i n g a m o u n t s c h a r g e d i n e x c e s s o f b i l l i n g s t a t e m e n t . W e m a y c a n c e l , c h a n g e o r r e s t r i c t y o u r c r e d i t a v a i l a b i l i t y a t a n y y o u r c r e d i t a c c e s s l i n e . W e m a y a l s o r e f e r t o c r e d i t a c c e s s l i n e a s c r e d i t l i n e o r c r e d i t l i m i t . t i m e . E a c h t r a n s a c t i o n i s c o n s i d e r e d f o r a p p r o v a l 0 n a n i n d i v i d u a l b a s i s , i n c l u d i n g t h o s e a b o v e t h e c r e d i t a c c e s s l i n e . W e m a y n o t a p p r o v e a l l t r a n s a c t i o n s . C r e d i t A c c e s s L i n e Y o u a r e r e s p o n s i b l e f o r a n y u s e 0 f y o u r a c c o u n t b y a n a u t h o r i z e d u s e r 0 r a n y o n e e l s e t h a t y o u p e r m i t t o u s e y o u r a c c o u n t . Y o u m u s t n o t i f y u s i f y o u w a n t t h e m t o s t o p u s i n g y o u r a c c o u n t . Y o u a l s o a r e r e s p o n s i b l e f o r g e t t i n g a n y c a r d s , c h e c k s o r o t h e r m e a n s o f a c c e s s i n g y o u r a c c o u n t f r o m t h e a u t h o r i z e d u s e r . I f y o u r e q u e s t , w e m a y i s s u e c a r d s t h a t a c c e s s y o u r a c c o u n t t o y o u r a u t h o r i z e d u s e r s . I f y o u w i s h t 0 t e r m i n a t e a n a u t h o r i z e d u s e r , w e m a y c l o s e y o u r a c c o u n t a n d o p e n a n e w a c c o u n t w i t h a d i f f e r e n t a c c o u n t n u m b e r . A u t h o r i z e d U s e r s I f y o u r a c c o u n t h a s a n a n n u a l f e e , y o u a r e r e s p o n s i b l e f o r i t e v e r y y e a r y o u r a c c o u n t i s o p e n o r I f y o u r a c c o u n t h a s a n a n n u a l f e e , w e w i l l a d d y o u r a n n u a l f e e t o y o u r m o n t h l y u n t i l y o u r a c c o u n t i s c l o s e d a n d p a i d i n f u l l . Y o u r m o n t h l y b i l l i n g s t a t e m e n t w i l l t e l l y o u h o w t o b i l l i n g s t a t e m e n t o n c e a y e a r , W h e t h e r 0 r n o t y o u u s e y o u r a c c o u n t . Y o u r a n n u a l c a n c e l y o u r a c c o u n t a n d a v o i d f u t u r e a n n u a l f e e s . f e e w i l l b e a d d e d t 0 y o u r p u r c h a s e b a l a n c e a n d m a y i n c u r i n t e r e s t . A n n u a l M e m b e r s h i p F e e W e m a y c h a n g e t h e t e r m s o f t h i s a g r e e m e n t i n c l u d i n g A P R s a n d f e e s f r o m t i m e t o t i m e . W e m a y a l s o a d d n e w t e r m s o r d e l e t e t e r m s . A P R s o r o t h e r t e r m s m a y a l s o c h a n g e w i t h o u t a m e n d m e n t , f o r e x a m p l e w h e n t h e P r i m e R a t e c h a n g e s . S e e t h e V a r i a b l e R a t e s e c t i o n f o r d e t a i l s . A m e n d m e n t s O u r a b i l i t y t o m a k e c h a n g e s t o t h i s a g r e e m e n t i s l i m i t e d b y a p p l i c a b l e l a w . Z O O O I M P O R T A N T D E F I N I T I O N S W H A T I T M E A N S C a s h - l i k e T h e f o l l o w i n g t r a n s a c t i o n s w i l l b e t r e a t e d a s c a s h a d v a n c e s : p u r c h a s i n g t r a v e l e r s c h e c k s , f o r e i g n c u r r e n c y , m o n e y o r d e r s , w i r e t r a n s f e r s o r s i m i l a r c a s h - I i k e t r a n s a c t i o n s ; p u r c h a s i n g T r a n s a c t i o n s l o t t e r y t i c k e t s , c a s i n o g a m i n g c h i p s , r a c e t r a c k w a g e r s o r s i m i l a r b e t t i n g t r a n s a c t i o n s ; a n d m a k i n g a p a y m e n t u s i n g a t h i r d p a r t y s e r v i c e . P a y m e n t D u e P a y m e n t s a r e d u e o n t h e p a y m e n t d u e d a t e s h o w n 0 n y o u r m o n t h l y s t a t e m e n t . T h e m o n t h l y s t a t e m e n t a l s o e x p l a i n s w h e n t h e p a y m e n t m u s t r e a c h u s i n o r d e r t o b e c o n s i d e r e d D a t e r e c e i v e d a s o f t h a t d a t e . P a y m e n t s r e c e i v e d a f t e r t h e r e q u i r e d t i m e w i l l b e c r e d i t e d o n t h e n e x t b u s i n e s s d a y . W e c a l c u l a t e v a r i a b l e A P R s b y a d d i n g a m a r g i n t o t h e h i g h e s t U . S . P r i m e R a t e p u b l i s h e d i n t h e M o n e y R a t e s s e c t i o n o f T h e W a / I S t r e e t J o u r n a / t w o b u s i n e s s d a y s ( n o t w e e k e n d s o r f e d e r a l h o l i d a y s ) b e f o r e t h e c l o s i n g d a t e s h o w n o n y o u r b i l l i n g s t a t e m e n t . T h e A P R m a y i n c r e a s e 0 r d e c r e a s e e a c h m o n t h i f t h e P r i m e R a t e c h a n g e s . A n y n e w r a t e w i l l b e a p p l i e d a s 0 f t h e f i r s t d a y 0 f y o u r b i l l i n g c y c l e d u r i n g w h i c h t h e P r i m e R a t e h a s C h a n g e d . I f t h e A P R i n c r e a s e s , y o u w i l l p a y a h i g h e r i n t e r e s t c h a r g e a n d m a y p a y a h i g h e r m i n i m u m p a y m e n t . T h e P r i m e R a t e i s s i m p l y a r e f e r e n c e i n d e x a n d i s n o t t h e l o w e s t i n t e r e s t r a t e a v a i l a b l e . I f T h e W a l / S t r e e t J o u m a / s t o p s p u b l i s h i n g t h e P r i m e R a t e , w e w i l l s e l e c t a s i m i l a r r e f e r e n c e r a t e . V a r i a b l e R a t e Y o u r a c c o u n t w i l l b e i n d e f a u l t i f : 1 ) Y o u d o n o t p a y a t l e a s t t h e m i n i m u m p a y m e n t w h e n d u e ; 2 ) Y o u f a i l t o c o m p l y w i t h t h i s o r o t h e r a g r e e m e n t s w i t h u s o r o n e o f o u r r e l a t e d b a n k s ; o r 3 ) W e b e l i e v e y o u m a y b e u n w i l l i n g D e f a u l t 0 r u n a b l e t o p a y y o u r d e b t s 0 n t i m e ; y o u f i l e f o r b a n k r u p t c y ; 0 r y o u b e c o m e i n c a p a c i t a t e d 0 r d i e . I f y o u r a c c o u n t i s i n d e f a u l t , w e m a y c l o s e i t w i t h o u t n o t i c e a n d r e q u i r e y o u t o p a y y o u r u n p a i d b a l a n c e i m m e d i a t e l y . W e c a n a l s o b e g i n c o l l e c t i o n a c t i v i t i e s . T o t h e e x t e n t p e r m i t t e d b y l a w , i f y o u a r e i n d e f a u l t b e c a u s e y o u h a v e f a i l e d t o p a y u s , w e w i l l r e q u i r e y o u t o p a y o u r c o l l e c t i o n c o s t s , a t t o r n e y s ‘ f e e s , c o u r t c o s t s , a n d a l l o t h e r e x p e n s e s o f e n f o r c i n g o u r r i g h t s u n d e r t h i s a g r e e m e n t . 2 U S I n g Y o u r C a r d P a y l n g U s B a c k W h a t H a p p e n s | f . . . ? A d d i t i o n a l I n f o r m a t i o n € 0 0 0 T R A N S A C T I O N S P u r c h a s e s B a l a n c e T r a n s f e r s C a s h A d v a n c e s C h e c k s O v e r d r a f t A d v a n c e s A u t o m a t i c C h a r g e s P r o m o t i o n s 7 0 0 0 U S I N G Y O U R C A R D Y o u c a n u s e y o u r a c c o u n t i n t h e f o l l o w i n g w a y s . Y o u r a c c o u n t i s t o b e u s e d o n l y f o r p e r s o n a l , f a m i l y o r h o u s e h o l d p u r p o s e s . Y o u c a n n o t u s e y o u r a c c o u n t f o r i l l e g a l p u r p o s e s , s u c h a s I n t e r n e t g a m b l i n g a n d w r i t i n g c h e c k s a g a i n s t u n c o l l e c t e d f u n d s . W H A T I T M E A N S T 0 Y O U Y o u m a y u s e y o u r a c c o u n t t 0 b u y g o o d s a n d s e r v i c e s . I f e l i g i b l e f o r a b a l a n c e t r a n s f e r , y o u c a n t r a n s f e r b a l a n c e s t 0 y o u r a c c o u n t b y u s i n g b a l a n c e t r a n s f e r c h e c k s , v i s i t i n g o u r w e b s i t e o r c a l l i n g u s . Y o u m a y o b t a i n c a s h f r o m a u t o m a t i c t e l l e r m a c h i n e s , a t b a n k s o r b y u s i n g c a s h a d v a n c e c h e c k s . U n l e s s w e s a y o t h e r w i s e , b a l a n c e t r a n s f e r c h e c k s o r p r o m o t i o n a l c h e c k s m a d e p a y a b l e t 0 c a s h 0 r y o u r s e l f w i l l b e t r e a t e d a s c a s h a d v a n c e s . F o r y o u r p r o t e c t i o n , b a l a n c e t r a n s f e r a n d c a s h a d v a n c e c h e c k s m u s t b e s i g n e d b y t h e p e r s o n w h o s e n a m e i s p r i n t e d 0 n t h e c h e c k s . Y o u m a y s e t u p t h i s a c c o u n t t o c o v e r o v e r d r a f t s o n y o u r c h e c k i n g a c c o u n t . Y o u m a y s e t u p s c h e d u l e d a n d r e p e a t t r a n s a c t i o n s t 0 y o u r a c c o u n t . I f y o u r a c c o u n t i s c l o s e d o r s u s p e n d e d , o r y o u r a c c o u n t n u m b e r c h a n g e s , y o u w i l l n e e d t o c o n t a c t a n y p e r s o n s t h a t y o u a r e p a y i n g b y a u t o m a t i c t r a n s a c t i o n s . Y o u m a y r e c e i v e s p e c i a l o f f e r s r e l a t e d t o y o u r a c c o u n t . O U R R E S P O N S I B I L I T Y W e a u t h o r i z e c h a r g e s t 0 y o u r a c c o u n t i n a c c o r d a n c e w i t h t h e t e r m s o f t h i s a g r e e m e n t . W e p e r m i t b a l a n c e t r a n s f e r s f r o m m o s t n o n - C h a s e a c c o u n t s . W e d o n o t p e r m i t b a l a n c e t r a n s f e r s f r o m o t h e r a c c o u n t s o r l o a n s w i t h u s o r a n y o f o u r r e l a t e d b a n k s . W e t r e a t c e r t a i n o t h e r t r a n s a c t i o n s a s c a s h a d v a n c e s . S e e t h e C a s h - I i k e T r a n s a c t i o n s s e c t i o n u n d e r I m p o r t a n t D e f i n i t i o n s a b o v e . W e m a y p r o v i d e b a l a n c e t r a n s f e r c h e c k s a n d c a s h a d v a n c e c h e c k s f o r y o u r u s e ; w e h a v e t h e r i g h t n o t t o p a y a c h e c k f o r a n y r e a s o n . W e a l l o w C h a s e c r e d i t c a r d a c c o u n t s t o b e l i n k e d t 0 a c h e c k i n g a c c o u n t w i t h o n e o f o u r r e l a t e d b a n k s . T h e t e r m s 0 f t h i s a g r e e m e n t a n d y o u r c h e c k i n g a c c o u n t a g r e e m e n t w i l l a p p l y . W e a r e n o t r e s p o n s i b l e f o r s c h e d u l e d a n d r e p e a t t r a n s a c t i o n s i f y o u r a c c o u n t i s c l o s e d , s u s p e n d e d o r t h e a c c o u n t n u m b e r c h a n g e s . A n y s p e c i a l o f f e r i s s u b j e c t t o t h i s a g r e e m e n t , u n l e s s e x p l a i n e d o t h e r w i s e . 0 I f a t r a n s a c t i o n i s i n a f o r e i g n c u r r e n c y , V i s a I n t e r n a t i o n a l o r M a s t e r C a r d I n t e r n a t i o n a l w i l l c o n v e r t t h e t r a n s a c t i o n i n t o U . S . d o l l a r s u s i n g t h e i r o w n c u r r e n c y c o n v e r s i o n p r o c e d u r e s , a n d t h e n w i l l s e n d T h e r e i s a f e e , u n l e s s “ N o n e " i s s t a t e d i n t h e R a t e s a n d F e e s T a b l e , f o r u s t h e t r a n s a c t i o n a m o u n t . T h e e x c h a n g e r a t e w i l l b e d e t e r m i n e d u s i n g e i t h e r t h e r a n g e o f r a t e s t r a n s a c t i o n s t h a t a r e m a d e i n a c u r r e n c y o t h e r t h a n U . S . D o l l a r s . O u r f e e a v a i l a b l e i n t h e w h o l e s a l e c u r r e n c y m a r k e t s f o r t h e p r o c e s s i n g d a t e ( w h i c h m a y b e d i f f e r e n t f r o m i s a p e r c e n t a g e 0 f t h e U . S . D o l l a r a m o u n t o f t h e t r a n s a c t i o n . P l e a s e s e e t h e r a t e t h e c a r d a s s o c i a t i o n r e c e i v e s ) 0 r a g o v e r n m e n t - m a n d a t e d r a t e i n e f f e c t o n t h a t d a t e . T h e F o r e i g n T r a n s a c t i o n F e e a n d E x c h a n g e R a t e t h e R a t e s a n d F e e s T a b l e f o r t h e a m o u n t o f t h i s f e e , i f a n y . e x c h a n g e r a t e u s e d b y V i s a o r M a s t e r C a r d m a y d i f f e r f r o m t h e r a t e o n t h e d a t e 0 f y o u r t r a n s a c t i o n . 0 I n t h e c a s e o f r e t u r n e d 0 r e x c h a n g e d m e r c h a n d i s e t h a t w a s p u r c h a s e d i n a f o r e i g n c u r r e n c y , t h e e x c h a n g e r a t e i s d e t e r m i n e d 0 n t h e d a t e 0 f t h e r e t u r n . A u t h o r i z a t i o n o f W e a r e n o t o b l i g a t e d t 0 h o n o r e v e r y t r a n s a c t i o n , a n d w e m a y c l o s e o r W e m a y d e c l i n e t r a n s a c t i o n s f o r a n y r e a s o n , i n c l u d i n g : o p e r a t i o n a l m a t t e r s , t h e a c c o u n t i s i n d e f a u l t , T r a n s a c t i o n s / C l o s i n g s u s p e n d y o u r a c c o u n t . S o m e t i m e s w e c l o s e a c c o u n t s b a s e d n o t o n o r s u s p e c t e d f r a u d u l e n t o r u n l a w f u l a c t i v i t y . W e a r e n o t r e s p o n s i b l e f o r a n y l o s s e s a s s o c i a t e d w i t h a Y o u r A c c o u n t y o u r a c t i o n s o r i n a c t i o n s , b u t o n o u r b u s i n e s s n e e d s . d e c l i n e d t r a n s a c t i o n . 4 . I I l l l l l l l l l l l l l l l l l l l l l l l l _ . . . G e t t i n g S t a r t e d P a y i n g U s B a c k W h a t H a p p e n s I f . . . ? A d d i t i o n a l I n f o r m a t i o n 9 0 0 0 I M P O R T A N T I N F O R M A T I O N P a y m e n t I n s t r u c t i o n s M i n i m u m P a y m e n t I n t e r e s t - F r e e P e r i o d ( a l s o c a l l e d G r a c e P e r i o d ) o n P u r c h a s e s 9 0 0 0 P A Y I N G U S B A C K Y o u w i l l r e c e i v e a b i l l i n g s t a t e m e n t , i f o n e i s r e q u i r e d , e a c h m o n t h . I t w i l l s h o w y o u r m i n i m u m r e q u i r e d p a y m e n t . A f t e r y o u m a k e a p a y m e n t , i t m a y t a k e u p t 0 1 5 d a y s t o r e s t o r e a v a i l a b l e c r e d i t o n y o u r a c c o u n t . W H A T I T M E A N S T 0 Y O U Y o u m u s t f o l l o w t h e p a y m e n t i n s t r u c t i o n s o n y o u r b i l l i n g s t a t e m e n t . Y o u c a n p a y u s b y : c h e c k , m o n e y o r d e r , 0 r e l e c t r o n i c p a y m e n t d r a w n 0 n a U . S . b a n k o r a f o r e i g n b a n k b r a n c h i n t h e U . S . A l l p a y m e n t s m u s t b e i n U . S . D o l l a r s . Y o u a u t h o r i z e u s t 0 c o l l e c t a n y p a y m e n t c h e c k e i t h e r e l e c t r o n i c a l l y o r b y d r a f t . P a y m e n t s m a r k e d “ p a i d i n f u l l ” m u s t b e s e n t t o t h e C o n d i t i o n a l P a y m e n t s a d d r e s s s h o w n 0 n y o u r b i l l i n g s t a t e m e n t . S e e y o u r b i l l i n g s t a t e m e n t f o r c o m p l e t e p a y m e n t i n s t r u c t i o n s . Y o u a g r e e t o p a y a t l e a s t t h e m i n i m u m p a y m e n t w h e n d u e . Y o u a l s o a g r e e t 0 p a y a m o u n t s i n e x c e s s o f y o u r c r e d i t a c c e s s l i n e w h e n b i l l e d t o y o u r m o n t h l y s t a t e m e n t s o r s o o n e r i f w e a s k . M i n i m u m p a y m e n t s m a y i n c l u d e s p e c i f i c f i x e d p a y m e n t s t h a t a r e p a r t o f s p e c i a l p r o m o t i o n s . Y o u c a n p a y d o w n b a l a n c e s f a s t e r b y p a y i n g m o r e t h a n t h e m i n i m u m p a y m e n t 0 r t h e t o t a l u n p a i d b a l a n c e 0 n y o u r a c c o u n t . 0 T h e i n t e r e s t - f r e e p e r i o d i s t h e t i m e w h e n y o u a r e n o t c h a r g e d i n t e r e s t 0 n n e w p u r c h a s e s . 0 Y o u r a c c o u n t i s i n a n i n t e r e s t - f r e e p e r i o d w h e n y o u p a y y o u r N e w B a l a n c e a s s h o w n o n y o u r s t a t e m e n t e v e r y m o n t h b y t h e d u e d a t e a n d t i m e . D u r i n g t h i s p e r i o d , y o u w i l l n o t p a y i n t e r e s t o n p u r c h a s e s . 0 B a l a n c e T r a n s f e r s , C h e c k s , C a s h A d v a n c e s a n d O v e r d r a f t A d v a n c e s d o n o t h a v e a n i n t e r e s t - f r e e p e r i o d . O U R R E S P O N S I B I L I T Y A s l o n g a s y o u m a k e y o u r p a y m e n t i n a c c o r d a n c e w i t h t h e i n s t r u c t i o n s o n y o u r b i l l i n g s t a t e m e n t b y t h e d a t e a n d t i m e p a y m e n t s a r e d u e , w e w i l l c r e d i t y o u r p a y m e n t a s o f t h e s a m e d a y i t i s r e c e i v e d . W e m a y a c c e p t a n d p r o c e s s a n y p a y m e n t s m a r k e d a s “ p a i d i n f u l l ” w i t h o u t l o s i n g o u r r i g h t s . W e w i l l c a l c u l a t e y o u r m i n i m u m p a y m e n t b a s e d 0 n t h e m e t h o d d e s c r i b e d b e l o w t h e R a t e s a n d F e e s T a b l e . T h e m i n i m u m p a y m e n t w i l l a p p e a r o n y o u r m o n t h l y s t a t e m e n t a n d i n c l u d e s a n y p a s t d u e a m o u n t s . 0 W e d 0 n o t c h a r g e i n t e r e s t 0 n a n y p a r t 0 f t h e p u r c h a s e b a l a n c e t h a t y o u p a y w h i l e y o u r a c c o u n t i s i n a n i n t e r e s t - f r e e p e r i o d . 0 W e c h a r g e i n t e r e s t o n p u r c h a s e s f r o m t h e d a t e t h e t r a n s a c t i o n s a p p e a r o n y o u r a c c o u n t ( u n t i l t h e b a l a n c e i s p a i d i n f u l l ) w h e n y o u r a c c o u n t i s n o t i n a n i n t e r e s t - f r e e p e r i o d . 0 F o r m o r e d e t a i l s a b o u t h o w w e c a l c u l a t e y o u r i n t e r e s t c h a r g e s , s e e t h e I n t e r e s t C h a r g e s s e c t i o n o f t h i s a g r e e m e n t . 0 W h e n y o u m a k e a p a y m e n t , g e n e r a l l y , w e f i r s t a p p l y y o u r m i n i m u m p a y m e n t t 0 t h e b a l a n c e o n y o u r m o n t h l y s t a t e m e n t w i t h t h e l o w e s t A P R . . . . . . . W e a | a m e n t s t o b a l a n c e s a e a r m 0 n o u r m o n t h l s t a t e m e n t b e f o r e b e l n a l i e d P a q u n t ' A n y p a y m e n t a b o v e y o u r m m ' m u m p a y m e n t W O U I d g e n e r a l l y t h e n b e a p p l ' e d t 0 t h e t o n e s v t h r / a a s é c t i o n s . A n e x a m p l e g f p a n e v g v t r a r ¥ s a c t i o n i s a y r e c e n t p u r c h a s e y o u n g a d g p t h a t A l l o c a t i o n b a l a n c e 0 n y o u r m o n t h l y s t a t e m e n t W i t h t h e h i g h e s t A P R fi r s t . h a s n o t y e t b e e n i n c l u d e d i n t h e N e w B a l a n c e a s s h o w n 0 n y o u r s t a t e m e n t 0 I f y o u d o n o t p a y y o u r b a l a n c e i n f u l l e a c h m o n t h , y o u m a y n o t b e a b l e t o a v o i d i n t e r e s t ' c h a r g e s o n n e w p u r c h a s e s . I f y o u d o n o t r e q u e s t a r e f u n d , w e w i l l a p p l y a n y c r e d i t b a l a n c e t o n e w c h a r g e s o n y o u r . . A c c o u n t . I f a c r e d i t b a l a n c e r e m a i n s o n y o u r a c c o u n t f o r 6 m o n t h s a n d t h e a m o u n t i s $ 1 o r c r e d “ B a l a n c e s Y o u m a y r e q u e S t a r e f u n d 0 f a n y c r e d ” b a l a n c e ' m o r e , w e w i l l a u t o m a t i c a l l y r e f u n d i t t 0 y o u . I f y o u r c r e d i t b a l a n c e i s l e s s t h a n $ 1 , i t w i l l b e r e m o v e d f r o m y o u r a c c o u n t b u t w e w i l l s e n d t h e c r e d i t b a l a n c e t 0 y o u i f y o u a s k u s t o d 0 s o . 6 . . I I l l l l l l l l l l l l l l l l l l l l l l l . . . G e t t i n g S t a r t e d U s m g Y o u r C a r d W h a t H a p p e n s I f . . . ? A d d i t i o n a l I n f o r m a t i o n £ 0 0 0 “ H O W T 0 A V O I D . . . ” 7 C e r t a i n t r a n s a c t i o n s a n d s i t u a t i o n s m a y c a u s e y o u r a c c o u n t t o r e c e i v e a f e e 0 r h a v e a n o t h e r i m p a c t o n y o u r a c c o u n t . T h e i n f o r m a t i o n b e l o w e x p l a i n s h o w y o u c a n a v o i d t h e s e o u t c o m e s . A m o u n t s 0 f t h e s e f e e s a r e l i s t e d i n t h e R a t e s a n d F e e s T a b l e . T h e R a t e s a n d F e e s T a b l e i n d i c a t e s a m o u n t s “ u p t o " c e r t a i n l i m i t s f o r p e n a l t y f e e s b e c a u s e a p p l i c a b l e l a w m a y r e s t r i c t o u r a b i l i t y t o i m p o s e t h e f u l l a m o u n t o f t h e p e n a l t y f e e i n s o m e c i r c u m s t a n c e s . S e e t h e “ P e n a l t y F e e s ” p r o v i s i o n b e l o w t h e R a t e s a n d F e e s T a b l e f o r a d d i t i o n a l d e t a i l r e f l e c t i n g l i m i t a t i o n s i m p o s e d u n d e r a p p l i c a b l e l a w . S p e c i a l s e r v i c e s y o u r e q u e s t m a y i n c u r a d d i t i o n a l s e r v i c e f e e s ; b e s u r e t o c a r e f u l l y r e v i e w t h e d e t a i l s o f a n y a d d i t i o n a l s e r v i c e s t o u n d e r s t a n d t h e t e r m s . “ H O W T 0 A V O I D . . . ” W H A T T 0 D 0 W H A T I T M E A N S L a t e F e e E n s u r e C h a s e r e c e i v e s a t l e a s t t h e m i n i m u m p a y m e n t s h o w n I f a n y p a y m e n t i s l a t e , w e m a y c h a r g e y o u a l a t e f e e . I f t h e f e e i s b a s e d o n a b a l a n c e , w e c a l c u l a t e t h e f e e u s i n g t h e o n y o u r b i l l i n g s t a t e m e n t w h e n d u e . t o t a l b a l a n c e a t t h e e n d o f t h e d a y t h e f e e i s c h a r g e d . W e m a y c h a r g e a r e t u r n c h e c k f e e i f w e s t o p p a y m e n t o n a c a s h a d v a n c e c h e c k o r b a l a n c e t r a n s f e r c h e c k a t y o u r r e q u e s t , 0 r w e r e f u s e t o p a y a c a s h a d v a n c e c h e c k 0 r b a l a n c e t r a n s f e r c h e c k f o r a n y r e a s o n , i n c l u d i n g b e c a u s e y o u r a c c o u n t i s i n d e f a u l t . R e t u r n P a y m e n t F e e D 0 n o t s u b m i t a p a y m e n t t h a t c o u l d b e r e t u r n e d u n p a i d . W e m a y c h a r g e t h i s f e e i f t h e p a y m e n t y o u o f f e r t o u s i s n o t h o n o r e d , i s r e t u r n e d u n p a i d , 0 r c a n n o t b e p r o c e s s e d . D o n o t s t o p p a y m e n t o n c a s h a d v a n c e a n d b a l a n c e t r a n s f e r R e t u r n C h e C K F e e c h e c k s , a n d d 0 n o t d e f a u l t . C o l l e c t i o n s D o n o t d e f a u l t . I f y o u a r e i n d e f a u l t , w e m a y t a k e t h e a c t i o n s d e s c r i b e d a b o v e i n t h e D e f a u l t s e c t i o n u n d e r I m p o r t a n t D e f i n i t i o n s a b o v e . 8 0 0 0 “ W H A T H A P P E N S I F . . . ? ” R e v i e w t h i s s e c t i o n f o r c o m m o n s i t u a t i o n s o r q u e s t i o n s t h a t m i g h t r e q u i r e a c t i o n f r o m y o u o r C h a s e . “ W H A T H A P P E N S I F . . . ? ” A C T I O N W H A T I T M E A N S . . . | t h i n k | f o u n d a m i s t a k e 0 n W e W m i n v e s t i a t e W r i t e t o u s 0 r c o n t a c t u s 0 n o u r W e b s i t e w i t h i n 6 O d a y s a f t e r t h e s u s p e c t e d e r r o r a p p e a r s o n y o u r b i l l i n g s t a t e m e n t . W e w i l l i n v e s t i g a t e m y s t a t e m e n t ? g a n d c o n t a c t y o u w i t h o u r f i n d i n g s . P l e a s e s e e t h e Y o u r B i l l i n g R i g h t s s e c t i o n b e l o w f o r m o r e d e t a i l s . I ’ m d i s s a t i s f i e d w i t h a c r e d i t W e W m r e s e a r c h t h e m b l e m F i r s t , a t t e m p t t 0 r e s o l v e t h e p r o b l e m w i t h t h e m e r c h a n t . T h e n w r i t e t o u s 0 r c o n t a c t u s 0 n o u r W e b s i t e a b o u t t h e p u r c h a s e . W e w i l l c a r d p u r c h a s e ? p r e s e a r c h t h e p r o b l e m a n d c o n t a c t y o u w i t h o u r f i n d i n g s . P l e a s e s e e t h e Y o u r B i l l i n g R i g h t s s e c t i o n b e l o w f o r m o r e d e t a i l s . m c a r d i s l o s t 0 r S t o l e n ? C o n t a c t u s i m m e d i a t e l y a n d I f y o u r c a r d i s l o s t 0 r s t o l e n , o r y o u t h i n k s o m e o n e u s e d y o u r a c c o u n t w i t h o u t p e r m i s s i o n , t e l l u s i m m e d i a t e l y b y c a l l i n g t h e C a r d m e m b e r y ' s t o p u s i n g y o u r a c c o u n t S e r v i c e s n u m b e r 0 n y o u r c a r d 0 r b i l l i n g s t a t e m e n t . W e n e e d y o u r h e l p t o f i n d o u t w h a t h a p p e n e d a n d c o r r e c t t h e p r o b l e m . m y a c c o u n t i s c l o s e d o r Y o u r e m a i n r e s p o n s i b l e f o r y o u r . . . s u s p e n d e d ? b a l a n c e E v e n I f y o u r a c c o u n t I s c l o s e d o r s u s p e n d e d , y o u m u s t s t l l l r e p a y a l l a m o u n t s y o u o w e u n d e r t h e a c c o u n t . . . . | w a n t t o t r a n s f e r a b a l a n c e B a l a n c e t r a n s f e r o r c a s h . . . . . 0 r m a k e a c a s h a d v a n c e ? a d v a n c e t r a n s a c t i o n f e e s a p p l y Y o u W I I I I n c u r a t r a n s a c t i o n f e e f o r t h e s e t r a n s a c t i o n s . S e e t h e R a t e s a n d F e e s T a b l e f o r t h e a m o u n t o f t h i s f e e . G e t t l n g S t a r t e d U s m g Y o u r C a r d P a y i n g U s B a c k A d d i t i o n a l I n f o r m a t i o n 6 0 0 0 A B O U T O U R R E L A T I O N S H I P 9 M a i n t a i n i n g a p o s i t i v e r e l a t i o n s h i p w i t h y o u i s v e r y i m p o r t a n t t 0 u s . P l e a s e r e v i e w t h e s e t e r m s t 0 u n d e r s t a n d m o r e a b o u t y o u r a c c o u n t . I M P O R T A N T I N F O R M A T I O N W H A T I T M E A N S W e m a y s e n d c a r d s , s t a t e m e n t s a n d o t h e r c o m m u n i c a t i o n s t o y o u a t a n y m a i l i n g o r e m a i l a d d r e s s i n o u r r e c o r d s . I f m o r e t h a n o n e p e r s o n i s r e s p o n s i b l e f o r t h i s a c c o u n t , w e c a n p r o v i d e b i l l i n g s t a t e m e n t s a n d c o m m u n i c a t i o n s t o o n e o f y o u . W h e n y o u g i v e u s y o u r m o b i l e p h o n e n u m b e r , w e h a v e y o u r p e r m i s s i o n t 0 c o n t a c t y o u a t t h a t n u m b e r a b o u t a l l y o u r C h a s e 0 r J . P . M o r g a n a c c o u n t s . Y o u r c o n s e n t a l l o w s u s t o u s e t e x t m e s s a g i n g , a r t i f i c i a l 0 r p r e r e c o r d e d v o i c e m e s s a g e s a n d a u t o m a t i c d i a l i n g t e c h n o l o g y f o r i n f o r m a t i o n a l a n d a c c o u n t s e r v i c e c a l l s , b u t n o t f o r t e l e m a r k e t i n g o r s a l e s c a l l s . I t m a y i n c l u d e c o n t a c t f r o m c o m p a n i e s w o r k i n g 0 n o u r b e h a l f t o s e r v i c e y o u r a c c o u n t s . c o m m u m c a t ' o n s M e s s a g e a n d d a t a r a t e s m a y a p p l y . Y o u m a y c o n t a c t u s a n y t i m e t o c h a n g e t h e s e p r e f e r e n c e s . W e m a y a l s o s e n d a n e m a i l t o a n y a d d r e s s w h e r e w e r e a s o n a b l y b e l i e v e w e c a n c o n t a c t y o u . S o m e o f t h e l e g a l p u r p o s e s f o r c a l l s a n d m e s s a g e s i n c l u d e : s u s p e c t e d f r a u d 0 r i d e n t i t y t h e f t ; o b t a i n i n g i n f o r m a t i o n ; t r a n s a c t i o n s 0 n o r s e r v i c i n g o f y o u r a c c o u n t ; c o l l e c t i n g 0 n y o u r a c c o u n t ; a n d p r o v i d i n g y o u i n f o r m a t i o n a b o u t p r o d u c t s a n d s e r v i c e s . N o t i f y u s i m m e d i a t e l y 0 f a n y c h a n g e s t o y o u r c o n t a c t i n f o r m a t i o n u s i n g t h e C a r d m e m b e r S e r v i c e s a d d r e s s o r p h o n e n u m b e r s h o w n o n y o u r b i l l i n g s t a t e m e n t . T e l e p h o n e M o n i t o r i n g W e m a y l i s t e n t o a n d r e c o r d y o u r t e l e p h o n e c a l l s w i t h u s . W e m a y o b t a i n a n d r e v i e w y o u r c r e d i t h i s t o r y f r o m c r e d i t r e p o r t i n g a g e n c i e s a n d o t h e r s . W e m a y a l s o p r o v i d e i n f o r m a t i o n a b o u t y o u a n d y o u r a c c o u n t t o c r e d i t r e p o r t i n g C r e d i t I n f o r m a t i o n a g e n c i e s a n d o t h e r s . W e m a y p r o v i d e i n f o r m a t i o n t o c r e d i t r e p o r t i n g a g e n c i e s a b o u t t h i s a c c o u n t i n t h e n a m e o f a n a u t h o r i z e d u s e r . I f y o u t h i n k w e p r o v i d e d i n c o r r e c t i n f o r m a t i o n , w r i t e t 0 u s a n d w e w i l l i n v e s t i g a t e . W e m a y e n f o r c e t h e t e r m s o f t h i s a g r e e m e n t a t a n y t i m e . W e m a y d e l a y e n f o r c e m e n t w i t h o u t l o s i n g o u r r i g h t t o e n f o r c e t h i s a g r e e m e n t a t a l a t e r t i m e . I f a n y t e r m s o f t h i s E n f o r c e m e n t a g r e e m e n t a r e f o u n d t o b e u n e n f o r c e a b l e , w e m a y s t i l l e n f o r c e t h e o t h e r t e r m s . G o v e r n i n g L a w T h i s a g r e e m e n t a n d y o u r a c c o u n t w i l l b e g o v e r n e d b y f e d e r a l l a w , a s w e l l a s t h e l a w o f D e l a w a r e , a n d w i l l a p p l y n o m a t t e r w h e r e y o u l i v e o r u s e t h i s a c c o u n t . . W e m a y a s s i g n y o u r a c c o u n t , b a l a n c e s y o u o w e , o r a n y o f o u r r i g h t s a n d o b l i g a t i o n s u n d e r t h i s a g r e e m e n t . T h e t h i r d p a r t y i s t h e n e n t i t l e d t o a n y o f o u r r i g h t s t h a t w e a s s i g n A s s u g n m e n t t 0 t h e m N J R e s i d e n t s A l l p r o v i s i o n s o f t h i s a g r e e m e n t a r e v a l i d , e n f o r c e a b l e a n d a p p l i c a b l e i n N e w J e r s e y . O L O O I N T E R E S T C H A R G E S D a i l y I n t e r e s t R a t e s a n d A n n u a l P e r c e n t a g e R a t e s m a y b e f o u n d o n t h e R a t e s a n d F e e s T a b l e . P e r i o d i c I n t e r e s t C h a r g e C a l c u l a t i o n - D a i l y b a l a n c e m e t h o d ( I n c l u d i n g n e w t r a n s a c t i o n s ) : W e c a l c u l a t e a d a i l y b a l a n c e f o r e a c h t y p e 0 f t r a n s a c t i o n a n d u s e t h e d a i l y b a l a n c e s t o d e t e r m i n e y o u r i n t e r e s t c h a r g e s . W e f i g u r e t h e “ d a i l y b a l a n c e ” f o r e a c h t r a n s a c t i o n t y p e a s f o l l o w s : o W e t a k e t h e b e g i n n i n g b a l a n c e f o r e a c h d a y a n d a d d - a n y i n t e r e s t c h a r g e f r o m t h e p r i o r d a y ( k n o w n a s c o m p o u n d i n g o f i n t e r e s t ) a n d - a n y n e w t r a n s a c t i o n s o r o t h e r d e b i t s ( i n c l u d i n g A n n u a l M e m b e r s h i p F e e s , t r a n s a c t i o n f e e s . P e n a l t y F e e s , a n y o t h e r f e e s a n d u n p a i d i n t e r e s t c h a r g e s ) . 0 W e s u b t r a c t p a y m e n t s 0 r c r e d i t s , a n d t r e a t a n y n e t c r e d i t b a l a n c e a s a z e r o b a l a n c e . 0 T h e r e s u l t i s t h e d a i l y b a l a n c e f o r e a c h t y p e 0 f t r a n s a c t i o n . W e f i g u r e t h e i n t e r e s t c h a r g e s o n y o u r a c c o u n t a s f o l l o w s : T 0 g e t t h e d a i l y i n t e r e s t r a t e f o r e a c h t y p e o f t r a n s a c t i o n w e d i v i d e t h e A P R b y 3 6 5 . W e m a y c o m b i n e d i f f e r e n t t r a n s a c t i o n t y p e s t h a t h a v e t h e s a m e d a i l y i n t e r e s t r a t e s . W e m u l t i p l y t h e d a i l y i n t e r e s t r a t e b y t h e d a i l y b a l a n c e f o r e a c h t r a n s a c t i o n t y p e f o r e a c h d a y i n t h e b i l l i n g c y c l e . W e a d d t o g e t h e r t h e i n t e r e s t c h a r g e s f o r e a c h d a y i n t h e b i l l i n g c y c l e f o r e a c h t r a n s a c t i o n t y p e . I f a n y i n t e r e s t c h a r g e i s d u e , w e w i l l c h a r g e y o u a t l e a s t t h e m i n i m u m i n t e r e s t c h a r g e s h o w n o n t h e R a t e s a n d F e e s T a b l e . W e a d d t r a n s a c t i o n s a n d f e e s t 0 y o u r d a i l y b a l a n c e n 0 e a r l i e r t h a n : 0 F o r n e w p u r c h a s e s , b a l a n c e t r a n s f e r s , o v e r d r a f t a d v a n c e s 0 r c a s h a d v a n c e s - t h e d a t e o f t h e t r a n s a c t i o n . o F o r n e w c a s h a d v a n c e c h e c k s o r b a l a n c e t r a n s f e r c h e c k s - t h e d a t e t h e p a y e e d e p o s i t s t h e c h e c k . 0 F e e s - e i t h e r 0 n t h e d a t e 0 f a r e l a t e d t r a n s a c t i o n , t h e d a t e t h e y a r e p o s t e d t o y o u r a c c o u n t , o r t h e l a s t d a y 0 f t h e b i l l i n g c y c l e , w h i c h e v e r w e m a y c h o o s e . T h e B a l a n c e s S u b j e c t t 0 I n t e r e s t R a t e f o r e a c h t y p e o f t r a n s a c t i o n s h o w n 0 n y o u r b i l l i n g s t a t e m e n t i s t h e s u m o f t h e d a i l y b a l a n c e s f o r t h a t t y p e 0 f t r a n s a c t i o n d i v i d e d b y t h e n u m b e r 0 f d a y s i n t h e b i l l i n g c y c l e . W e m a y u s e m a t h e m a t i c a l f o r m u l a s t h a t p r o d u c e e q u i v a l e n t r e s u l t s t o c a l c u l a t e t h e B a l a n c e S u b j e c t t 0 I n t e r e s t R a t e , i n t e r e s t c h a r g e s a n d r e l a t e d a m o u n t s . 1 0 G e t t l n g S t a r t e d U s m g Y o u r C a r d P a y i n g U s B a c k W h a t H a p p e n s I f . . . ? L L 0 0 Y O U R B I L L I N G R I G H T S : K E E P T H I S D O C U M E N T F O R F U T U R E U S E 1 1 T h i s n o t i c e t e l l s y o u a b o u t y o u r r i g h t s a n d o u r r e s p o n s i b i l i t i e s u n d e r t h e F a i r C r e d i t B i l l i n g A c t . W h a t T 0 D o I f Y o u F i n d A M i s t a k e 0 n Y o u r S t a t e m e n t I f y o u t h i n k t h e r e i s a n e r r o r o n y o u r s t a t e m e n t , c o n t a c t u s i n w r i t i n g a t t h e C u s t o m e r S e r v i c e a d d r e s s 0 r e l e c t r o n i c a l l y a t t h e w e b s i t e a d d r e s s a s s h o w n 0 n y o u r b i l l i n g s t a t e m e n t . I n y o u r c o m m u n i c a t i o n , g i v e u s t h e f o l l o w i n g i n f o r m a t i o n : o A c c o u n t i n f o r m a t i o n : Y o u r n a m e a n d a c c o u n t n u m b e r . 0 D o l l a r a m o u n t : T h e d o l l a r a m o u n t o f t h e s u s p e c t e d e r r o r . 0 D e s c r i p t i o n o f p r o b / e m : I f y o u t h i n k t h e r e i s a n e r r o r 0 n y o u r b i l l , d e s c r i b e w h a t y o u b e l i e v e i s w r o n g a n d w h y y o u b e l i e v e i t i s a m i s t a k e . Y o u m u s t c o n t a c t u s : 0 W i t h i n 6 0 d a y s a f t e r t h e e r r o r a p p e a r e d 0 n y o u r s t a t e m e n t . 0 A t l e a s t 3 b u s i n e s s d a y s b e f o r e a n a u t o m a t e d p a y m e n t i s s c h e d u l e d , i f y o u w a n t t o s t o p p a y m e n t 0 n t h e a m o u n t y o u t h i n k i s w r o n g . Y o u m u s t n o t i f y u s o f a n y p o t e n t i a l e r r o r s i n w r i t i n g 0 r e l e c t r o n i c a l l y Y o u m a y c a l l u s , b u t i f y o u d o w e a r e n o t r e q u i r e d t o i n v e s t i g a t e a n y p o t e n t i a l e r r o r s a n d y o u m a y h a v e t o p a y t h e a m o u n t i n q u e s t i o n . W h a t W i l / H a p p e n A f t e r W e R e c e i v e Y o u r W r / ‘ l T e n 0 r E l e c t r o n i c C o m m u n i c a t i o n W h e n w e r e c e i v e y o u r c o m m u n i c a t i o n , w e m u s t d 0 t w o t h i n g s : 1 . W i t h i n 3 0 d a y s o f r e c e i v i n g y o u r c o m m u n i c a t i o n , w e m u s t t e l l y o u t h a t w e r e c e i v e d i t . W e w i l l a l s o t e l l y o u i f w e h a v e a l r e a d y c o r r e c t e d t h e e r r o r . 2 . W i t h i n 9 0 d a y s 0 f r e c e i v i n g y o u r c o m m u n i c a t i o n , w e m u s t e i t h e r c o r r e c t t h e e r r o r 0 r e x p l a i n t o y o u w h y w e b e l i e v e t h e b i l l i s c o r r e c t . W h i l e w e i n v e s t i g a t e w h e t h e r o r n o t t h e r e h a s b e e n a n e r r o r : W e c a n n o t t r y t 0 c o l l e c t t h e a m o u n t i n q u e s t i o n , o r r e p o r t y o u a s d e l i n q u e n t 0 n t h a t a m o u n t . T h e c h a r g e i n q u e s t i o n m a y r e m a i n o n y o u r s t a t e m e n t , a n d w e m a y c o n t i n u e t o c h a r g e y o u i n t e r e s t 0 n t h a t a m o u n t . W h i l e y o u d o n o t h a v e t 0 p a y t h e a m o u n t i n q u e s t i o n , y o u a r e r e s p o n s i b l e f o r t h e r e m a i n d e r 0 f y o u r b a l a n c e . W e c a n a p p l y a n y u n p a i d a m o u n t a g a i n s t y o u r c r e d i t a c c e s s l i n e . A f t e r w e f i n i s h o u r i n v e s t i g a t i o n , o n e 0 f t w o t h i n g s w i l l h a p p e n : 0 I f w e m a d e a m i s t a k e : Y o u w i l l n o t h a v e t 0 p a y t h e a m o u n t i n q u e s t i o n 0 r a n y i n t e r e s t o r o t h e r f e e s r e l a t e d t 0 t h a t a m o u n t . Z L O O 0 I f w e d 0 n o t b e / i e v e t h e r e w a s a m i s t a k e : Y o u w i l l h a v e t o p a y t h e a m o u n t i n q u e s t i o n , a l o n g w i t h a p p l i c a b l e i n t e r e s t a n d f e e s . W e w i l l s e n d y o u a s t a t e m e n t o f t h e a m o u n t y o u o w e a n d t h e d a t e p a y m e n t i s d u e . W e m a y t h e n r e p o r t y o u a s d e l i n q u e n t i f y o u d o n o t p a y t h e a m o u n t w e t h i n k y o u o w e . I f y o u r e c e i v e o u r e x p l a n a t i o n b u t s t i l l b e l i e v e y o u r b i l l i s w r o n g , y o u m u s t c o n t a c t u s I n w r i t m g 0 r e l e c t r o n l ' c a / a / w i t h i n 1 O d a y s t e l l i n g u s t h a t y o u s t i l l r e f u s e t o p a y . I f y o u d o s o , w e c a n n o t r e p o r t y o u a s d e l i n q u e n t w i t h o u t a l s o r e p o r t i n g t h a t y o u a r e q u e s t i o n i n g y o u r b i l l . W e m u s t t e l l y o u t h e n a m e o f a n y o n e t o w h o m w e r e p o r t e d y o u a s d e l i n q u e n t , a n d w e m u s t l e t t h o s e o r g a n i z a t i o n s k n o w w h e n t h e m a t t e r h a s b e e n s e t t l e d b e t w e e n u s . I f w e d 0 n o t f o l l o w a l l o f t h e r u l e s a b o v e , y o u d 0 n o t h a v e t 0 p a y t h e f i r s t $ 5 0 0 f t h e a m o u n t y o u q u e s t i o n e v e n i f y o u r b i l l i s c o r r e c t . Y o u r R i g h t s I f Y o u A r e D i s s a t i s fi e d W i t h Y o u r C r e d i t C a r d P u r c h a s e s I f y o u a r e d i s s a t i s f i e d w i t h t h e g o o d s 0 r s e r v i c e s t h a t y o u h a v e p u r c h a s e d w i t h y o u r c r e d i t c a r d , a n d y o u h a v e t r i e d i n g o o d f a i t h t 0 c o r r e c t t h e p r o b l e m w i t h t h e m e r c h a n t , y o u m a y h a v e t h e r i g h t n o t t 0 p a y t h e r e m a i n i n g a m o u n t d u e o n t h e p u r c h a s e . T 0 u s e t h i s r i g h t , a l l 0 f t h e f o l l o w i n g m u s t b e t r u e : 1 . T h e p u r c h a s e m u s t h a v e b e e n m a d e i n y o u r h o m e s t a t e o r w i t h i n 1 0 0 m i l e s o f y o u r c u r r e n t m a i l i n g a d d r e s s , a n d t h e p u r c h a s e p r i c e m u s t h a v e b e e n m o r e t h a n $ 5 0 . ( N o t e : N e i t h e r o f t h e s e a r e n e c e s s a r y i f y o u r p u r c h a s e w a s b a s e d 0 n a n a d v e r t i s e m e n t w e m a i l e d t o y o u , 0 r i f w e o w n t h e c o m p a n y t h a t s o l d y o u t h e g o o d s o r s e r v i c e s . ) 2 . Y o u m u s t h a v e u s e d y o u r c r e d i t c a r d f o r t h e p u r c h a s e . P u r c h a s e s m a d e w i t h c a s h a d v a n c e s f r o m a n A T M 0 r w i t h a c h e c k t h a t a c c e s s e s y o u r c r e d i t c a r d a c c o u n t d 0 n o t q u a l i f y . 3 . Y o u m u s t n o t y e t h a v e f u l l y p a i d f o r t h e p u r c h a s e . I f a l l 0 f t h e c r i t e r i a a b o v e a r e m e t a n d y o u a r e s t i l l d i s s a t i s f i e d w i t h t h e p u r c h a s e , c o n t a c t u s i n w r i t i n g a t t h e C u s t o m e r S e r v i c e a d d r e s s 0 r e l e c t r o n i c a l l y a t t h e w e b s i t e a d d r e s s s h o w n o n y o u r b i l l i n g s t a t e m e n t . W h i l e w e i n v e s t i g a t e , t h e s a m e r u l e s a p p l y t 0 t h e d i s p u t e d a m o u n t a s d i s c u s s e d a b o v e . A f t e r w e f i n i s h o u r i n v e s t i g a t i o n , w e w i l l t e l l y o u o u r d e c i s i o n . A t t h a t p o i n t , i f w e t h i n k y o u o w e a n a m o u n t a n d y o u d o n o t p a y , w e m a y r e p o n y o u a s d e l i n q u e n t . C o p y r i g h t © 2 0 1 5 J P M o r g a n C h a s e & C o . A l l r i g h t s r e s e r v e d . 1 2 . . . l l l l l l l l l l l l l l l l l l l l l l l l G e t t i n g S t a r t e d U s m g Y o u r C a r d P a y i n g U s B a c k W h a t H a p p e n s | f . . . ? S L O O 0014 . . . I I l l l l l l l l l l l l l l l l l l l l l l l l G e t t i n g S t a r t e d U s m g Y o u r C a r d P a y i n g U s B a c k W h a t H a p p e n s I f . . . ? S L O O C F B O O 3 5 4 9 L O O CARDMEMBER AGREEMENT RATES AND FEES TABLE INTEREST RATES AND INTEREST CHARGES ::::2:tsaeggnfi‘:tael (APR) 22.490/0. This APR will vary with the market based on the Prime Ratefi Balance Transfer APR 22.49%. This APR will vary with the market based on the Prime Ratefl Cash Advance APR 25.24%. This APR will vary with the market based on the Prime Rate.b Overdraft Advance APR 25.24%. This APR will vary with the market based on the Prime Rate.b Paying Interest Your due date will be a minimum of 21 days afterthe close of each billing cycle. We will not charge you interest on purchases if you pay your entire balance by the due date each month. We will begin charging interest on balance transfers, cash advances, and overdraft advances on the transaction date. Minimum Interest Charge None Credit Card Tips from the To learn more about factors to considerwhen applying for 0r using a credit card, visit the website of the Consumer Consumer Financial Financial Protection Bureau at http://www.consumerfinance.gov/learnmore. Protection Bureau FEES Annual Membership Fee None Transaction Fees Balance Transfers Either $5 or 5% of the amount of each transfer, whichever is greater. Cash Advances Either $10 or 5% of the amount of each transaction, whichever is greater. Foreign Transactions 3% of each transaction in U.S. dollars. Penalty Fees Late Payment Up to $15 if the balance is less than $100; up to $27 if the balance is $100 t0 less than $250; up to $37 if the balance is $250 or more. Over-the-Credit-Limit None Return Payment Up to $37. Return Check None Note: This account may not be eligible for balance transfers. How We Will Calculate Your Balance: We use the daily balance method (including new transactions). See Interest Charges section in this Agreement for more details. Billing Rights: Information on your rights to dispute transactions and how to exercise those rights are included in this Agreement. See Your Billing Rights section for full details. Penalty Fees: A single violation of each type will not exceed $27. However, if another violation of the same type occurs within six monthly billing periods we will charge up to the maximum fee in the table above. The Late Payment and Return Payment fees will not exceed the related minimum payment that was due. Minimum Payment: We will calculate the minimum payment as the larger of: 1) $25 (or total amount you owe if less than $25); or 2) the sum of 1% of the new balance, the periodic interest charges, and late fees we have billed you on the statement for which your minimum payment is calculated. Prime Rate: Variable APRs are based on the 3.5% Prime Rate as of January 6, 2016. aWe add 18.99% to the Prime Rate to determine the Purchase/Balance Transfer APR (daily periodic rate currently 0.06162%). Maximum APR 29.99% (daily periodic rate 0.0821 7%). bWe add 21 .74% to the Prime Rate to determine the Cash Advance/Overdraft Advance APR (daily periodic rate currently 0.06915%). Maximum APR 29.99% (daily periodic rate 0.08217%). Remainder of Agreement. See additional portions of this agreement for further detail about the information in the above table, and other important information about your account. 001 7 CMA69934 EXHIBIT C EXHIBIT C EXHIBIT C EXHIBIT C EXHIBIT C Chase Bank USA, NA. CHASE l“ PO Box 15519 Wilmington DE 19850-5519 Alex Park 1801 Terri Way San Jose, CA 951 24-3633 Amazon Rewards Visa Signature credit card ending in 3937 Important Changes to Your Account Terms We're making the following changes to your Cardmember Agreement as described below. We're changing the fee(s) on your account to standardize terms for cardmembers who have the same type of account. All changes take effect 02/18/19. Rejecting changes: You have the right to reject the changes in the Revised Terms table, but you must contact us by 02/1 7/1 9 if you want to do this. Call us at 1-888-247-4080 or write to us at Cardmember Services, PO Box 15098, Wilmington, DE, 19850-5098. If you're hard of hearing, you can communicate with us over 'I'I'Y at 1-800-955-8060. If you reject these changes, we will close your account and you will not be able to use it for new transactions. You will still be responsible for making monthly payments until your balance is paid in full. Revised Terms as of 02/1 8/19 Late Payment Fee Up to $39 Return Payment Fee Up to $39 Additional Information About These Changes Penalty Fees (Late Payment Fee and Return Payment Fee): A single violation of each type will not exceed $28. However, if another violation of the same type occurs within six monthly billing periods, we will charge up to the maximum fee in the table above. The Late Payment and Return Payment fees will not exceed the related minimum payment that was due. Amendment to your Cardmember Agreement: The changes described in the Revised Terms Summary and Additional Information sections of this notice amend your Cardmember Agreement and replace the corresponding terms that currently apply. Any terms of your account not described in this notice continue to apply. 0001 * THIS IS A DUPLICATE COPY * CTE020 0002 Chase Card Services CHASE ‘-‘PO Box 15519 Wilmington DE 19850-5519 Alex Park 1801 Terri Way San Jose, CA 951 24-3633 Amazon Rewards Visa Signature credit card ending in 3937 Important Changes to Your Account Terms Notice: Your Cardmember Agreement and associated Rewards Program Agreement (if any) were assigned to JPMorgan Chase Bank, N.A., as successor by merger to Chase Bank USA, N.A., on 05/1 8/2019. Furthermore, beginning 05/1 8/2019 all references to Chase Bank USA, N.A. in your Guide to Benefits and any additional account agreements and documents shall be read as JPMorgan Chase Bank, N.A. Summary of changes to your account terms effective 08/1 0/201 9. o The description of the Minimum Payment calculation found under your Cardmember Agreement Rates and Fees Table is changing to a minimum of $35 and to include unique payment obligations in connection with Flexible Financing Offers. - We are introducing two new features, My Chase Loans“ and My Chase Plans“, under which Flexible Financing Offers may be available to you from time to time, subject to the new rates and fees and Cardmember Agreement terms described below. o A binding arbitration provision is added and the Military Lending Act Notice is revised accordingly. YOU CAN REJECT THE BINDING ARBITRATION AGREEMENT. YOU MUST MAIL YOUR REJECTION T0 US BY 08l09l201 9. PLEASE SEE THE END 0F THIS NOTICE FOR INSTRUCTIONS. Details on the changes to your account, effective 08/1 0/201 9 1. Your Cardmember Agreement Rates and Fees Table is amended as follows: l Revised Terms as of 08/1 0/201 9 l INTEREST RATES AND INTEREST CHARGES My Chase Loan 24.49%. This APR will vary with the market based on the Prime Rate? Annual Percentage Promotional offers with fixed APRs and varying durations may be available from time to time Rate (APR) on some accounts. Paying Interest Your due date will be a minimum of 21 days after the close of each billing cycle. We will not charge you interest on new purchases if you pay your entire balance or Interest Savings Balance by the due date each month. We will begin charging interest on balance transfers and cash advances on the transaction date. FEES My Chase Plan Fee 1.72% of the amount of each purchase transaction selected to create a My Chase Plan. (fixed finance charge) The My Chase Plan Fee will be determined at the time each My Chase Plan is created and will remain the same until the My Chase Plan balance is paid in fu||.° SEE BACK OF PAGE for more important information about your account. 0003 * THIS IS A DUPLICATE COPY * CTE021 ADDITIONAL INFORMATION ABOUT THESE CHANGES a My Chase Loan APR: We add 18.99 % to the Prime Rate to determine the My Chase Loan APR. Variable APRs are based on the highest U.S. prime rate published in the Money Rates section of The Wall StreetJournal two business days (not weekends or federal holidays) before your statement closing date. The U.S. prime rate is currently 5.50% as of 05/08/201 9. The daily periodic rate is 0.0671%. ° My Chase Plan Fee. The My Chase Plan Fee is calculated at the time each plan is created and is based on the amount of each purchase transaction selected to create the plan, the number of billing periods you choose to pay the balance in full, and other factors. The monthly and aggregate dollar amount of your My Chase Plan Fee will be disclosed during the activation of each My Chase Plan. 2. The description of Minimum Payment found under your Cardmember Agreement Rates and Fees Table is changed to read as follows: Minimum Payment: We will calculate the minimum payment as: 1. Any past-due amounts; PLUS 2. Any special payment obligations in connection with Flexible Financing Offers which require repayment of the balance over a pre-selected number of billing periods; PLUS 3. The larger of: a. $35 (or total amount you owe if less than $35); or b. The sum of: i. 1% of the new balance (excluding any Flexible Financing Offer balances which require special payment obligations to ensure repayment of the balance over a pre-selected number of billing periods), PLUS ii. any periodic interest charges and late fees we have billed you on the statement for which your minimum payment is calculated. 3. IMPORTANT DEFINITIONS The Impon‘ant Definitions section of your Cardmember Agreement is amended to include two new terms, Interest Saving Balance and Flexible Financing Offers, as follows: TERM WHAT IT MEANS Interest Saving Balance When you take advantage of Flexible Financing Offers, we will not charge you interest on new purchases if you pay your entire Interest Saving Balance by the due date each month. If your Interest Saving Balance for any billing cycle is less than your minimum payment due, your Interest Saving Balance amount will reflect your minimum payment due to avoid a late fee. Flexible Financing Offers When you take advantage of Flexible Financing Offers, like those available with My Chase Loan and My Chase Plan, you can pay those balances over time based on their offer terms and still avoid additional interest charges on new purchases. 4. USING YOUR CARD We are adding My Chase Loan and My Chase Plan to your account. These are two new features under which Flexible Financing Offers may be available to you from time to time. Therefore, the Using Your Card section of your Cardmember Agreement is amended to include two new transaction types, My Chase Loan and My Chase Plan as follows: 0004 TRANSACTIONS WHAT IT MEANS TO YOU OUR RESPONSIBILITY My l“; Loan“ If eligible, you may use the My Chase Loan feature to obtain cash as an electronic deposit into an eligible bank account held by a financial institution located in the United States by accepting a My Chase Loan offer. Each offer will include a My Chase Loan APR and the number of billing periods it will take to pay the My Chase Loan balance in full by making regular payments each monthly billing period. Your ability to create a My Chase Loan balance is based on a variety of factors, such as your creditworthiness, your credit limit, and your past account behavior. You will not be able to create a My Chase Loan balance if you enroll in a debt management program or if your account is closed or in default. My Chase Loan transactions are not Cash Advances or Balance Transfers. My Chase Loan provides Flexible Financing Offers. Therefore, when you have a My Chase Loan balance on your account, we will not charge you interest on new purchases if you pay your entire Interest Saving Balance by the due date each month. At our discretion, we may make My Chase Loan available to you; we may decline a My Chase Loan transaction for any reason. My l“; Plan“ If eligible, you may use the My Chase Plan feature through Chase.com or the Chase Mobile App to create, from recent eligible purchase transactions, a My Chase Plan balance with set repayment terms, subject to the My Chase Plan Fee. From the available offers, you select how many billing periods it will take to pay the My Chase Plan balance in full by making regular payments each monthly billing period. For each billing period during which there is a balance in the My Chase Plan, you will be charged the My Chase Plan Fee, rather than interest under the Purchase APR. An eligible purchase transaction for My Chase Plan is a purchase of at least a specified dollar amount but may not include certain purchase transactions, such as cash-Iike transactions and any fee owed to us, including Annual Membership Fees. Cash advance, balance transfer and My Chase Loan transactions are not eligible for My Chase Plan. Your ability to create a My Chase Plan balance is based on a variety of factors, such as your creditworthiness, your credit limit, and your account behavior. You will not be able to create a My Chase Plan balance if you enroll in a debt management program or if your account is closed or in default. When you have a My Chase Plan balance on your account, we will not charge you interest on new purchases if you pay your entire Interest Saving Balance by the due date each month. At our discretion, we may make My Chase Plan available to you; we may decline a My Chase Plan transaction for any reason. 5. PAYING US BACK - The second bullet under “What it Means to You” for the Interest-Free Period on Purchases within the Paying Us Back section of your Cardmember Agreement is amended to include a reference to Interest Saving Balance, as follows: - Your account is in an interest-free period when you pay your New Balance or Interest Saving Balance, as shown on your statement, every month by the due date and time. During this period, you will not pay interest on new purchases. o The “What it Means to You” column for PaymentA/Iocation under the Paying Us Back section of your Cardmember Agreement is amended in its entirety to read as follows: 0 When you make a payment, generally, we first apply your minimum payment to the monthly obligation for any Flexible Financing Offer balances with special payment obligations which require repayment of the balance over a pre-selected number of billing periods, and then to the balance on your monthly statement with the lowest APR. o Any payment above your minimum payment would generally then be applied to the balance on your monthly statement with the highest APR first. - If you do not pay your New Balance or Interest Saving Balance, as shown on your statement, in full each month, you may not be able to avoid interest charges on new purchases. 6. ABOUT OUR RELATIONSHIP 0005 - The About Our Relationship section of your Cardmember Agreement is amended to include a new section titled Binding Arbitration as follows: IMPORTANT INFORMATION WHAT IT MEANS Binding Arbitration Unless you timely reject the agreement to arbitrate, disputes with us may be resolved by binding arbitration. With arbitration, you cannot go to court, have a jury trial or initiate or participate in a class action for your dispute(s) with us. In arbitration, disputes are resolved by an arbitrator, not a judge orjury, and procedures are simpler and more limited than rules applicable in court. Please see the Arbitration Agreementsection for more details, including instructions for how to reject the agreement to arbitrate. o The Military Lending ActNotice within the About Our Relationship section of your Cardmember Agreement is amended by replacing the second to last sentence with the following: If you are covered by the Military Lending Act, (i) then you are not bound by the Arbitration Agreement below, and (ii) notwithstanding anything to the contrary in this agreement, to the extent required by the Military Lending Act, nothing in this agreement will be deemed a waiver of the right to legal recourse under any otherwise applicable provision of state or federal law. 7. INTEREST CHARGES With the introduction of My Chase Loan, the description of when we add transactions and fees to your daily balance within the Interest Charges section of your Cardmember Agreement is amended as follows: “We add transactions and fees to your daily balance no earlier than: - For new purchases, balance transfers, cash advances or My Chase Loans- the date of the transaction. - For new cash advance checks or balance transfer checks - the date the payee deposits the check. - Fees - either on the date of a related transaction, the date they are posted to your account, or the last day of the billing cycle, whichever we may choose.” 8. ARBITRATION AGREEMENT A new section titled Arbitration Agreement is hereby added to the end of the agreement as follows (following the section titled Your Billing Rights): ARBITRATION AGREEMENT PLEASE REVIEW-IMPORTANT-AFFECTS YOUR LEGAL RIGHTS This arbitration agreement provides that all disputes between you and Chase must be resolved by BINDING ARBITRATION whenever you or we choose to submit or refer a dispute to arbitration. By accepting this arbitration agreement you GIVE UP YOUR RIGHT TO GO TO COURT (except for matters that may be taken to a small claims court). Arbitration will proceed on an INDIVIDUAL BASIS, so class actions and similar proceedings will NOT be available to you. YOU HAVE THE RIGHT TO REJECT THIS AGREEMENT TO ARBITRATION, BUT IF YOU WISH TO REJECT IT, YOU MUST DO SO PROMPTLY. If you do not reject this agreement to arbitration by 08/09/2019 in the manner set forth below, then: * In arbitration, your rights will be determined by a NEUTRAL ARBITRATOR and NOT A JUDGE OR JURY. * The procedures in arbitration are simpler and more limited than rules applicable in court. * Arbitrator decisions are subject to VERY LIMITED REVIEW BY A COURT. If you do not reject this agreement by 08/09/201 9, you or we may elect to resolve any Claim by arbitration. For purposes of this agreement to arbitrate, “you” includes any co-applicant or authorized user on your account, or anyone else connected with you or claiming through you; and “we” or “us” includes JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., all of their parents, subsidiaries, affiliates, successors, predecessors, employees, and related persons or entities and all third parties who are regarded as agents or representatives of us in connection with the account, or the subject matter of the claim or dispute at issue. A|| claims or disputes between you and us about or relating in any way to your account, any prior account, your cardmember agreement with us (including any future amendments), any prior cardmember agreement, or our relationship are referred to as “Claims” for purposes of this agreement to arbitrate. Claims include, for example, claims or disputes arising from or relating in any way to transactions involving your account; any interest, charges, or fees assessed on your account; any service(s) 0006 or programs related to your account; any communications related to your account; and any collection or credit reporting of your account. Claims also include claims or disputes arising from or relating in any way to advertising and solicitations, or the application for, approval, or establishment of your account. Claims are subject to arbitration regardless of whether they are based on contract, tort, statute, regulation, common law or equity, or whether they seek legal or equitable remedies. All Claims are subject to arbitration whether they arose in the past, may currently exist, or may arise in the future. Arbitration will apply even if your account is closed, sold, or assigned; you pay us in full any outstanding debt you owe; or you file for bankruptcy. In the event that your account is sold and/or assigned, we retain our right to elect arbitration of Claims by you and you retain your right to elect arbitration of Claims by us. * If you are covered by the Military Lending Act, then you are not bound by this arbitration agreement, and to the extent required by the Military Lending Act, nothing in this agreement will be deemed a waiver of the right to legal recourse under any otherwise applicable provision of state or federal law. The only other exception to the arbitration requirement is that you have the right to file and pursue a Claim in a small claims court instead of arbitration if the Claim is in that court’s jurisdiction and proceeds on an individual basis. If you initiate a Claim in arbitration, no changes to the terms of this agreement to arbitrate that are made after we receive your Claim will apply to that Claim. This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. Can I (the customer) reject this agreement to arbitrate? Yes. You have the right to reject this agreement to arbitrate if you notify us no later than 08/09/2019. You must do so in writing by stating that you reject this agreement to arbitrate and include your name, account number, address and personal signature. Your notice must be mailed to us at P.O. Box 15298, Wilmington, DE 19850-5298. Rejection notices sent to any other address, or sent by electronic mail or communicated orally, will not be accepted or effective. What about class actions or representative actions? Individuals sometimes seek to bring lawsuits on behalf of other, similarly situated individuals. This is often called a class action. Class actions, other similar representative procedures, and consolidation of Claims (except for claimants on the same account) are not available under this agreement to arbitrate. Claims in arbitration will proceed only on an individual basis. Additionally, you may not join your claims with other persons on other accounts in the arbitration; each person must arbitrate his or her own claims separately. UNLESS YOU REJECT THIS AGREEMENT TO ARBITRATE, YOU AND WE ARE WAIVING THE RIGHT TO ASSERT OR PARTICIPATE IN A CLASS ACTION, OR ANY REPRESENTATIVE OR CONSOLIDATED PROCEEDING IN COURT OR IN ARBITRATION. The arbitrator shall have no authority to entertain any Claim as a class action or on any other similar representative basis, nor shall the arbitrator have any authority to consolidate Claims brought by separate claimants (except for claimants on the same account). To be clear, this means that the arbitrator also shall have no authority to make any award for the benefit of, or against, any person other than the individual who is the named party. If these terms prohibiting class, representative, or consolidation procedures are held to be legally unenforceable for any reason with respect to a Claim, then the Claim must be handled through litigation in court instead of by arbitration. How does arbitration work? Arbitration is different from a lawsuit in state or federal court. Arbitration is conducted by private organizations that specialize in alternative dispute resolution, and is conducted before a neutral arbitrator instead of a judge or jury. Arbitration procedures are generally simpler and more informal than court procedures. For example, discovery is more limited in arbitration than in court. Also, arbitrator decisions are subject to only limited review by courts. As discussed above, certain rights that you may have in court are not available in arbitration. At the same time, in arbitration you are entitled to recover attorneys’ fees from us to the same extent as you would be in court. Under this agreement to arbitrate, the party filing a Claim must select either Judicial Arbitration and Mediation Services (“JAMS”) or the American Arbitration Association (“AAA”) as the arbitration administrator. You can learn more about these organizations online, at the addresses provided below. Each of these organizations will apply its code of procedures in effect at the time the arbitration claim is filed. If there is a conflict between that code of procedures and this arbitration provision and/or any sections of this agreement, this arbitration provision and/or this agreement will control. In the event that JAMS or the AAA is unable or unwilling to handle the Claim for any reason, then the matter shall be arbitrated instead by a neutral arbitrator selected by agreement of the parties (or, if the parties cannot agree, selected by a court in accordance with the Federal Arbitration Act). A single arbitrator designated by the arbitration administrator will decide the Claim under applicable law. The arbitrator is bound by the terms of this agreement to arbitrate. All issues are for the arbitrator to decide, except that issues relating to the scope, enforceability, interpretation, formation, and validity of this arbitration agreement are for a court to decide. The arbitrator will honor all claims of privilege recognized by law. Subject to the prohibition on class, representative, and consolidation procedures set forth above, the arbitrator will have the power to award to a party any damages or other 0007 relief provided for under applicable law. That is, a party will be entitled to recover in arbitration any damages or other relief that it could recover if it prevailed in a court proceeding as an individual. No arbitration award or decision will have any preclusive effect on issues or claims in any subsequent proceedings beyond the Claims at issue. The arbitrator’s authority is limited to claims between you and us, and the arbitrator can award damages or relief only to you, but not to or on behalf of anyone else. Although under some laws we may have a right to an award of attorneys’ fees and expenses if we prevail, we agree that we will not seek such an award. If your Claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents, through a telephonic hearing, or in an in-person hearing. Any in-person hearing will take place in the federal judicial district that includes your address at the time the Claim is filed, unless the parties agree to a different place. Is the arbitrator’s decision final? Is there an appeal process? The arbitrator’s decision will be final and binding on the parties. An arbitrator’s award shall consist of a written statement setting forth the disposition of each Claim. At the request of any party, the arbitrator shall also set forth a written explanation of the essential findings and conclusions on which the award is based. A party can file a written appeal to the arbitration administrator within 30 days after an award is issued. The appeal will proceed before a panel of three neutral arbitrators designated by the same arbitration administrator. That panel will consider all legal and factual issues anew, and make all decisions and awards by majority vote based on the documents and arbitration record without a hearing. Any review by a court shall be governed by the Federal Arbitration Act. Any final arbitration award will be binding on the named parties and enforceable by any court having jurisdiction. Who will pay for costs? We will pay any costs that are required to be paid by us under the arbitration administrator’s rules of procedure. Even if not otherwise required, we will reimburse you up to $500 for any initial arbitration filing fees you have paid. We will also pay any fees of the arbitrator and arbitration administrator for the first two days of any hearing. If you win the arbitration, we will reimburse you for any fees you paid to the arbitration organization and/or arbitrator. All other fees will be allocated according to the arbitration administrator’s rules and applicable law. If you consider that you are unable to afford any fees that would be yours to pay to the arbitration administrator, you may request that we pay or reimburse them, and we will consider your request in good faith. You may represent yourself in arbitration, or you may be represented by a lawyer. Except as described above, you will be responsible for your own attorneys’ fees and costs. How do I (the customer) file an arbitration claim? Rules and forms may be obtained from, and Claims may be filed with, JAMS at (800) 352-5267 or jamsadr.com; or the AAA at (877) 495-4185 or www.adr.org. Both of these administrators have particular rules for arbitrations initiated by a consumer. 0008
